The Lowell

United States , New York Area - NY
New York , 28 East 63rd Street
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75 reviews shown

10/10

Exceptional

18 Feb 2026

Eliza

Best hotel best services kindest staff and best location.

10/10

Exceptional

26 Jan 2026

John

This is one of the nicest hotels in our experience. The room had a real fireplace which we used during a major snowstorm — wonderful!

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Charles

Very friendly, excellent service and some extras

Partner

10/10

Exceptional

11 Nov 2025

Kathe

This hotel is without doubt the very best hotel in New York! Beautiful rooms, perfect location wonderful staff…what more can one ask!

Business_and_leisure Partner

8/10

Excellent

26 Oct 2025

Shawna

Overall, we very much enjoyed our stay at the Lowell hotel in the upper east side. The rooms are spacious and beautifully decorated, the staff was warm and welcoming and very friendly. Couple of areas of concern: construction project at the hotel began in Ernest the first morning after our arrival at 8 AM. No warning to guests, just hammering and drilling noises coming right outside of our room, although I learned later they were happening on the floor below. I did mention this to the front desk staff and they discounted one night at 50%. I was grateful for the concession, but I would've preferred knowing that this was happening either at arrival or pre-arrival to prepare my schedule and activities accordingly. Also, dinner at Majorelle, which was absolutely outstanding, suffered from very slow service as did breakfast each morning in the hotel, not something unexpected for the caliber and quality of this hotel. While we're talking about breakfast please note that the prices are very high - $55 for 2 eggs, coffee & toast. Normally I wouldn't bat an eye at high prices for a meal at a hotel of this quality, but it boggles my mind that two eggs, a couple of pieces of toast, some bacon and a cup of coffee will run you half of $100... If you booked breakfast as part of your room rate, you will get a credit to help defray but not completely cover the meal. The location of the hotel is terrific and a short walk to Central Park and amazing shopping.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Elizabeth

Elegant.... just lovely....EVERYTHING...

Leisure Self

10/10

Exceptional

02 Feb 2025

David

The Lowell hotel is located in the best and safest neighborhood in Manhattan on East 63rd Street next to best boutiques from Hermes to Burberry to Aston Martin. The very best restaurants and coffee shops 1-2 blocks away Majorelle, Daniel, Bar Boulud, Match 65, East Pole

Leisure Self

10/10

Exceptional

09 Jan 2025

Jane

Fabulous!

Friends_and_family Friends

10/10

Exceptional

03 Dec 2024

Aurelian

What a fine and refined hotel. Thank you.

Leisure

10/10

Exceptional

05 Oct 2024

GARRY

The Lowell is definitely one of our top three NYC Hotels. Love everything about this property. The staff is friendly, welcoming, and professional. Love the bar. Majorelle is THE prettiest dining room in the city. Plus the food is delicious.

Leisure Partner

10/10

Exceptional

21 Sep 2024

Katherine

This hotel is stellar….in every possible or imaginable way. From the moment you enter, to the friendly staff who remember to address you by name, to the suite decor (oh the books!), mini kitchen filled with every possible item you’d want including by not limited to fresh lemons and limes. The bath was sublime & spacious, and the bedding so soft and cozy. I’m hooked. Hotels on The Upper East Side take note! The Lowell is my forever home away from home!

Leisure Friends

10/10

Exceptional

12 Sep 2024

Thomas

Excellent experience

10/10

Exceptional

04 Sep 2024

David

My wife and I have stayed at many fine hotels in Manhattan over the years, but the Lowell may just be the best of them all! This was our first stay there and everything was perfect...and I mean everything. Every staff member we encountered was professional, courteous and very attentive to our needs. The hotel is well located and in tip top shape! We will return and highly recommend a stay at the Lowell!

Business_and_leisure Family

10/10

Exceptional

21 Jul 2024

Roderick

First class hotel with a really attentive staff. Stayed four nights and loved it!

Leisure Partner

10/10

Exceptional

06 Jun 2024

Mary

A perfect boutique hotel.

Leisure Self

10/10

Exceptional

30 May 2024

Philip

Beautiful and private. Great service and luxurious accommodations.

Business_and_leisure Family

6/10

Pleasant

24 Apr 2024

jessica

Not Five Stars

Had the saddest room… 7f . No view. Beat up furniture. Poor lighting. Instant coffee.
For a five star hotel…????

Business

10/10

Exceptional

10 Mar 2024

Lynn

The Lowell is a delightful small hotel with excellent amenities and a great location. There are comfortable areas for sitting and relaxing, which is an added bonus. The staff is courteous and responsive.

Leisure Partner

10/10

Exceptional

22 Dec 2023

steve

Firstly, there is absolutely nothing about The Lowell that is objectionable. To put it simply: it is the finest hotel in which I have EVER stayed; here, Europe, Canada or otherwise. Perfect location, wonderful facilities, the adjoining restaurant is top-shelf; I could go on and on…
The real reasons to stay here, however, are the staff. Every single worker, from the front desk to the room caretakers seem to enjoy being helpful. In my opinion, this trait is something that cannot be taught. These folks are genuinely nice, and competent.
NYC is deservedly renowned for fine hotels, but personally, I would never stay anywhere else. The Lowell is like a second home to me, only better…

Leisure Partner

10/10

Exceptional

18 Dec 2023

Valencia

Amazing for a proposal!

It was amazing from the moment we pulled up until the moment we pulled off. They spoil you. I didn’t want to leave. I came here with my fiancée for a proposal and they helped at every chance they could. The service was the best I’ve ever had in a hotel.

The only issue I had was with reserving the room. I was under the impression with the reservation I made that I would have a room with a terrace (after seeing an option for terrace or fireplace), but I was given a room without the terrace or fireplace. Can’t say if it was the issue of the hotel or this website, but it was disappointing either way.

Partner

10/10

Exceptional

03 Dec 2023

JORGE

Enjoyed immensely

Leisure Family

10/10

Exceptional

29 Nov 2023

Mingquan

Highly recommended

Business

10/10

Exceptional

19 Oct 2023

Paul

Great hotel

8/10

Excellent

19 Oct 2023

Michael

Overall among the best European Style Hotels in
Manhattan

Leisure Self

10/10

Exceptional

23 Sep 2023

Jean

Staff were polite and attentive

Partner

10/10

Exceptional

21 Sep 2023

sheldon

The Best

The Lowell is the epitome of a fine hotel. It surpasses everywhere else I’ve ever stayed.

Partner

10/10

Exceptional

02 Jul 2023

Verified traveler

The staff were so friendly and helpful. I felt like I was staying at someone’s home. It was cozy, comfortable and welcoming. Jesus was the standout. The nicest doorman of any hotel I’ve stayed at.
I used to live on the UES and it was nice to walk out the door and feel like you were in a neighborhood and not slammed with tourists and such, but so much is walking distance. Made me fall in love with NYC all over again.

Leisure Self

10/10

Exceptional

28 May 2023

steve

The Lowell has it all, but your rating system does not emphasize the most important Ingredient of all: people. I have stayed in many, many fine hotels in the states and in Europe, but never, repeat, NEVER met a finer, more competent, caring, and most certainly, genuinely friendlier staff in any of them. As anyone who has visited Manhattan knows, whatever one wishes can be found there, but it is the staff at the Lowell that made my visit the most unforgettable five days that I have ever experienced.

Leisure Friends

8/10

Excellent

13 Mar 2023

Julie

Great room, great location, great service,

I love the Lowell hotel. The people are amazing. The service was excellent. The breakfast was excellent although full disclosure, I only had fresh fruit, but it was very good. I love the chocolates in the lobby. The location is fantasric and the size of my bathroom was fabulous. Housekeeping was fabulous. Everything was great. My only wish is that they get down comforters on their beds. I don’t know why this is so difficult for hotels but I just want a down comforter. It was almost $1000 a night I feel like that warrants a down comforter outside of that absolutely wonderful..

Friends_and_family Friends

10/10

Exceptional

09 Feb 2023

Robert

Couldn’t be happier.

Business Friends

10/10

Exceptional

29 Dec 2022

Mary

Beautiful hotel. Great service. Lovely rooms.

Leisure Family

10/10

Exceptional

14 Nov 2022

Jennifer

Loved it! Staff were incredibly gracious. Beautiful boutique hotel.

Leisure Partner

10/10

Exceptional

26 Mar 2022

David

Best service and beautiful hotel in United state

Business Partner

10/10

Exceptional

13 Mar 2022

Ronne

Top quality hotel experience.

Beautiful all around. Extraordinarily helpful staff.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2022

Elizabeth

The Very Best

This week was my second stay at this beautiful and elegant hotel, and it was wonderful. Everything was absolute perfection. The entire staff (including Emelie at the front desk) was incredibly gracious and helpful in every way possible. My accommodations were lovely and exactly what you would expect from the #1 hotel in NYC. Be sure to dine at the hotel's restaurant, Majorelle. Jacques is most charming and gracious (as is Guillame) and the food is the very best you will find in NYC. Does all of this come at a price? Yes. But, in my opinion, it is well worth it. My highest praise and highest recommendation for this exceptional hotel.

Self

8/10

Excellent

23 Dec 2021

Adrianna

The Lowell is a beautiful, well kept facility that treats you like royalty. Overall the place is spotless, beautifully decorated and luxurious. The only reason for my less than perfect rating was that we found that one if the towels had make-up on it presumably from the past occupant. When we notified the staff they not only profusely apologized, but changed out all of the linens immediately. We will absolutely stay there again in the future.

Business Partner

10/10

Exceptional

20 Dec 2021

Verified traveler

Holiday Celebration

Very quite, clean, and welcoming. A little disappointed the Club Room was closed for private events 2 nights and the bar was packed so there was no where to sit with a drink before dinner.

Friends_and_family Friends

10/10

Exceptional

06 Dec 2021

Carol

The service was outstsnding

Business Self

10/10

Exceptional

07 Oct 2021

Marjorie

A Must Stay!

This is a wonderful hotel and we will definitely stay here again!

Partner

10/10

Exceptional

09 May 2021

Teena

This hotel was beautiful. Comfortable & quaint. I expected a smaller space for NYC but was pleasantly surprised with the room size. The staff was so courteous & polite.

Partner

10/10

Exceptional

20 Apr 2021

Flinnina

Love it

Charming, beautiful , lovely best boutique hotel, we love it and always stay there every time in New York. Nice bedding and towels, clean and best service in NYC

Business Partner

10/10

Exceptional

18 Jan 2021

VAZ716

Lovely hotel in Upper East Side. Perfect location. Wonderful, welcoming oasis.

Friends_and_family Family

10/10

Exceptional

13 Dec 2020

PolinaP

Beautiful place to stay with attentive and very professional staff. Highly recommend to stay there is you are in NYC

Leisure Friends

10/10

Exceptional

30 Nov 2020

Richard

Nice room, plenty of room, very clean. Staff so kind and attentive to needs of clients

Friends_and_family Family

10/10

Exceptional

12 Jan 2020

Verified traveler

Heaven in NYC

They treat you like VIPs. Tastefully decorated rooms, magnificent restaurant, and the general atmosphere makes it feel like a pied-a-terre designed all for you.

Partner

10/10

Exceptional

16 Dec 2019

Verified traveler

Location
Excellent staff
Charming
We thoroughly enjoyed our stay at the Lowell
We will definitely return

Business_and_leisure Partner

10/10

Exceptional

06 Oct 2019

Terry/Nancy

Small, unique, and beautiful property. Enjoyed our stay. The staff is helpful, courteous and professional.

Leisure Family

8/10

Excellent

21 Sep 2019

Verified traveler

Ask for a back room

The room we had for this stay was a lower floor on street side, so very noisy through the night.
The rooms are lovely, but damage to walls/floors is starting to show. Maybe a little refreshing is due, because the place is enjoyed so well. Staff is always top notch and helpful!

Business

10/10

Exceptional

24 May 2019

Thatcher

Great, out of the fray, hotel.

Beautiful boutique hotel with excellent service, great rooms and a nice, relaxing bar. Out of the fray and comfortable. Just what I want when I am in New York.

10/10

Exceptional

04 May 2019

Verified traveler

The overall ambience is quiet and calm; the flowers and fragrance through out the hotel give one a sense of luxury and beauty.

Business Family

8/10

Excellent

27 Apr 2019

Verified traveler

first night's room was disappointing

Our first night we were put in a room that had a large AC unit right beside the bed. I was up most of the night as it went on and off. We asked to move the next night and were accommodated. I did get the impression we were initially given one of the worst rooms, although it was over $800 and not the entry level room choice.

Partner

10/10

Exceptional

14 Apr 2019

Sam

My Favorite Hotel in Manhattan

This is the place to stay. Look no further. Superb hotel, staff, food and lounge. Nothing finer.

10/10

Exceptional

24 Feb 2019

SheLea

Great! Friendly staff. Delicious breakfast. Would definitely do back!

Leisure Friends

10/10

Exceptional

10 Feb 2019

Verified traveler

The Lowell is so nice! The staff is great and the rooms are beautiful

Leisure Self

6/10

Pleasant

31 Jan 2019

Maria

the hotel needs to update rooms and bathrooms. would be nice to have a coffee station available in the morning

Leisure Family

8/10

Excellent

29 Dec 2018

Frances

Paris in NY

A taste of Avenue Montaigne without the jet lag. Always feels like coming home at the Lowell.

Family

10/10

Exceptional

27 Dec 2018

Trudi

If you can afford it..stay here!

Small, comfortable hotel. Service was perfect. Restaurant and Bar were absolutely top notch. So much nicer than big busy hotels where you have to wait in line for the concierge! My teenage kids thought it was too small, but it worked for me! Only negative comment is that perhaps a recent fire left the hallway smelling of smoke - or something.

Family

10/10

Exceptional

19 Nov 2018

Josephine W

Most incredible hotel. One of my favorites in NYC for sure. Beautifully decorated. Great bar, lounge area , fireplaces, and gorgeous lobby. The staff was incredible !!!!

Family

10/10

Exceptional

12 Nov 2018

Verified traveler

Can't wait to return!

I arrived in the midst of a downpour to find solace, warmth and friendship at The Lowell. The room was so comfortable. The food was spectacular. The service was unparalleled. I will be back again.

Friends

10/10

Exceptional

23 Oct 2018

Verified traveler

Have stayed several times. Always enjoyable place to stay.

10/10

Exceptional

11 Sep 2018

Nadine

We stayed at The Lowel Hotel for our 4th wedding anniversary, first time and not the last. This hotel is superb, the staff extraordinary, the location magical! We loved every second spent! Highly recommend this hotel.

10/10

Exceptional

03 Sep 2018

Verified traveler

I have stayed here multiple time and will continue

This is one of my go to places when I’m in NYC
It is lovely, quiet, the staff couldn’t be nicer
The food is really excellent from breakfast to afternoon tea and night time snack
The location for me is excellent

Family

10/10

Exceptional

26 Aug 2018

Jack

6 Stars. The best.

Amazing service, accommodations, everything. THE BEST.

Friends

10/10

Exceptional

16 Aug 2018

Alison

My Oasis on 63rd Street

The Lowell is perfect in every way. You cannot go wrong.

Partner

10/10

Exceptional

24 May 2018

john

Great device - Room was a little small - overall great experience

8/10

Excellent

13 Feb 2018

Verified traveler

Overpriced and understaffed

For such an expensive hotel, I didn’t find the staff particularly helpful. They made me call Expedia to shorter my stay instead of just doing it for me. They only had one luggage guy so we had to wait for 15 min for him to finish helping another group of guest until he would help get our luggage.
Since its an old building, there’s also some problems with the hardware. There was no heating system of any kind in the bathroom and we had to ask them to bring one from outside because New York is freezing in February. The electricity also stopped working in one of the rooms at one point.
These are the type of problems that should not be happening when you stay at a 5 star hotel charging at this price range.

10/10

Exceptional

31 Jan 2018

Jane

So fabulously quiet!

The Lowell is the only place I care to stay when in NYC. Nothing compares to it.

Partner

10/10

Exceptional

06 Jan 2018

jeff

New Year’s Eve

We had a wonderful stay for New Year’s Eve. We enjoyed New Year’s Eve in Majorelle!

10/10

Exceptional

02 Nov 2017

Verified traveler

excellent location

Fabulous hote. The personnel very polite and helpful.

10/10

Exceptional

24 Sep 2017

Lourdes

New York escape

We visited New York City recently because we live in Miami and Hurricane Irma caused a lot of up heval to our home. We made last minute reservations and were able to stay for the first time at the Lowell hotel. It was exactly what we needed. A friendly staff with quiet well appointed rooms.
I will return to the Lowell anytime I can.

10/10

Exceptional

18 Sep 2017

Linda J

Elegant and friendly!

Very nice stay! Loved the hotel, restaurants and service!
Very friendly, elegant any professional!!

Family

10/10

Exceptional

01 Sep 2017

Verified traveler

Perfect in every way.

Partner

10/10

Exceptional

21 Aug 2017

Betsy

We had a wonderful experience at the Lowell. It's a lovely hotel in a great location. Every staff member I encountered was very nice and helpful. Very friendly.

10/10

Exceptional

27 Jun 2017

Verified traveler

perfect NY hotel

The staff, room, fitness room, etc. were perfect. We would never stay at another NY hotel.

10/10

Exceptional

16 Jun 2017

David

My New Standard for Service in NYC

Service at the Lowell is top notch. The staff personally recognized me from the start on my first visit and really did their best on every front-- making everything easy on several occasions. Wonderful hotel and staff. Only odd thing was the low sink in bathroom. Look forward to visiting again.