Livaway Suites Tri Cities Richland

6/10

Pleasant

22 Jul 2026

Linda

Our room was adequate, very basic, nothing more. Bed uncomfortable. We were not impressed and wd not choose to stay again.

8/10

Excellent

19 Jul 2026

Dustin

Everything was great except I’d like to make some recommendations.

Have two nightstands on each side of the bed besides for one so each party has their own.

Provide a sponge and dish soap

More bath towels and toilet paper

Other than that this place was great!

Partner

8/10

Excellent

16 Jul 2026

layla

Room was clean and comfortable! I will mention that it doesn’t seem like the nicest area…
Ran downstairs to get ice and there were random people walking around, clearly under the influence. Didn’t feel safe at all

4/10

Poor

12 Jul 2026

Angela

I had a mixed experience during my stay at LiveAway Suites. Unfortunately, the room I was assigned had a constant loud humming noise that seemed to be coming from either the air conditioner or a ceiling vent. It made it difficult to relax and sleep, so I didn’t get the restful night I was hoping for. I let the front desk know, and the staff were incredibly kind and accommodating. They genuinely wanted to help, but they didn’t have another room available that evening.

That said, I think this hotel is a great option for travelers who are staying for work or an extended visit. I travel frequently for work, and I appreciated having the extra space, the apartment style layout, and the larger refrigerator. It’s especially convenient if you like to bring your own groceries or pack lunches instead of eating out every day.

If the noise issue had not been a factor, my stay would have been much more enjoyable. The staff’s professionalism made a positive impression, and I hope the maintenance issue in that room is addressed for future guests.

Self

10/10

Exceptional

09 Jul 2026

Lisa

We absolutely loved our stay at LivAway in Richland. The staff was friendly and helpful. The accessibility room was absolutely amazing! I have never seen a room so accommodating. There was plenty of room to turn around my mobility scooter to get in and out of the bathroom, and the tub/shower has multiple bars at different levels on all sides, along with a shower chair (not pictured; can put on). I haven’t see any other hot like this. There were only 2 drawbacks. There aren’t plates, pots/pans, even though there was tons of storage and access to be able to cook. Lastly, it is dog friendly, yet there is no where for the dogs to go to the bathroom except mulch and rocks (picture below). That’s not acceptable to be a dog friendly place. Due to this, I would give them a 4.8 rating out of 5. Everything else, the room and storage, cleanliness, staff, are all. 5/5 stars. We look forward to staying in another LivAway when we travel again. We just need to bring our own items to cook, and hope they have grass for the dogs. Thank you.

Pet

10/10

Exceptional

05 Jul 2026

Monica

This was an awesome hotel. It had a nice kitchen with dishes, dishwasher, and it was easy to get to. We only wish we could have had more time there-We will definitely use this hotel again when we head to the area.

Partner

6/10

Pleasant

05 Jul 2026

Madeline

We stayed 3 nights.
The pros: the room was big, the bed was good enough, the tv and refrigerator worked, the staff interactions were pleasant, it was quiet enough.
The cons: very limited amenities - no coffee maker, no hair dryer, no tissues. In the bathroom was a bar of soap, one little shampoo container, two bath towels, two hand towels, and one washcloth. The shower head delivered a limited stream of water - it took a long time to wash and rinse my hair. Although the kitchen area had two burners and a hood, there was no cookware. In addition to two disposable plastic cups, there were two plates, two bowls, one glass, and some silverware. Nothing else.
There was a nightstand and lamp on one side of the king sized bed, but not on the other side, which made it difficult for one of us to read in bed. On the window blinds, the plastic stick you turn to open or close the slats was broken at the top, making it very hard to operate. Outside in front of the entrance, the trash container was overflowing for the duration of our stay.
Overall, the price was too high for what they provided. I would not stay there again.

Partner

10/10

Exceptional

05 Jul 2026

Ken

Very clean nice have the kitchen will stay there again

8/10

Excellent

30 Jun 2026

Carrie

I booked this property for the kitchenette.
My room had no cookware to use the induction stove, nothing at all. When I asked the young man working, he tried to find me something and was unable to. He told me most people come with their own pots/pans. I simply wanted to warm water for some tea. There were also no cups or glasses in my room.
The carts for moving luggage are not good. When I asked about this I was told they used to have “good” ones but they were being stolen so they have been replaced with ones that won’t get stolen, non-functional.
My room was right next to the train tracks. I think a pair of earplugs would have been a good addition to check in. It woke me both nights, but I was able to get back to sleep.
The room was clean.
My review is for those looking for a kitchenette that is set for use, as it is not. I had 2 bowls and a plate. No cooking pans for the induction stove (special cookware needed) no drinking glasses or cups.

Self

10/10

Exceptional

29 Jun 2026

Kelsey

This is a great budget friendly hotel! The full sized fridge was a great addition. There is no on site breakfast. It did lack a coffee machine and a toaster, these would have been nice to have. The bed was comfortable and the staff were great.

Partner

10/10

Exceptional

26 Jun 2026

Jamila

My husband and I enjoyed our stay and appreciate the great customer service as well as cleanliness of the property.

Partner

8/10

Excellent

21 Jun 2026

Cristina

Clean room
Good air conditioner

Self

8/10

Excellent

20 Jun 2026

Eric

Nice clean place... only stopped for 1 night.. biyt seem to be a great extended place to stay with kitchenette, laundry and small gym

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Sandy

Clean room and comfortable bed. Amenities were a bit lacking... No coffee pot, had to go to the lobby and only available in the am, only one chair (2 barstools), 1 fork, 1 spoon, 2 each of glasses, plates, and bowls. Cook top but no pans. No toaster. No luggage rack and no place to set a suitcase. Shower had no water pressure. The blinds did nothing to keep the light out and the sun comes up at 4am and sets at 10pm. But the room was clean and bed was comfortable, staff was great.

Partner

8/10

Excellent

15 Jun 2026

Alicia

It was decently clean. It was a bit sandy under the bed springs but the rest of the room was fairly clean. The fridge and kitchenette was very useful and the room was spacious.

We also had a second room booked. While it was fairly clean, the room smelled quite awful. I suspect the previous tenant had smoked marijuana. We were very satisfied with the location and the price for what we got.

Family_with_children

2/10

Poor

12 Jun 2026

Nina

This is a temporary housing hotel. Lots of people living in this hotel. Didn’t end up staying here. Didn’t feel safe & had no idea reading the reviews. Not very honest & upfront.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Patricia

Excellent place to stay! Excellent customer service cares about customers who are welcome and open to staying at the great hotel

8/10

Excellent

10 Jun 2026

Renee

The beds were comfortable. The full size refrigerator was very nice. It needed another chair to sit on. There was only 1 bar of soap so we had to buy something for the shower. Also has to but dish washing soap to clean the dishes that were provided. The dishes were a nice touch but if you plan on using the cooking area you have to bring your own pot/pan/utensils. It would be nice to know ahead of time. Also, though it says they provide a hair dryer, you have to ask for one at the front desk. The staff is very friendly.

Family

8/10

Excellent

09 Jun 2026

Zeina

Beds not comfortable

10/10

Exceptional

09 Jun 2026

Mailee

Super clean room and pretty spacious. In a good location next to many shops and restaurants. The bed was really comfortable and the staff were friendly.

Partner

8/10

Excellent

08 Jun 2026

Lisa

Staff was so helpful. There was a power outage for a few hours but staff was calm and helpful when the power was out. All the staff was friendly.
Would stay there again.

Family

10/10

Exceptional

08 Jun 2026

Giselle

Very clean space and quiet.

4/10

Poor

07 Jun 2026

Adrian

The location of the property is convenient, but thats the only good thing the property had going for it. For being a new hotel it really felt like I was staying at an old out dated facility. They went very cheap with everything from the cabinets, lighting, air-conditioning system, to the beds! Usually hotel beds are nice and soft but these were stiff and uncomfortable. To top it off, the walls were paper thin so forget about privacy and a peaceful night's sleep unless you can sleep through people's conversations and loud TV noise.

Partner

10/10

Exceptional

03 Jun 2026

Mary

It is an extended stay hotel & very nice

Partner

10/10

Exceptional

02 Jun 2026

Daniel

Good

2/10

Poor

02 Jun 2026

Gabby

I paid for Friday through Sunday and I called on Friday letting them know I was not able to arrive on Friday that I would be arriving Saturday I get there on Saturday and they told me my reservation was cancel for a no show even though I drive 4+ hours with my kids and had paid in full for the days and they said I was still getting charged in full for the days even though I never stay there when I arrived there was no one able to help at the desk it was a self serve machine and then after waiting for 30 minutes I was told by McKenzie that I had no reservation and no manager was able to help. I had booked through Expedia and called and paid in full even paid insurance the whole experience was awful no Custer service what so ever. Will never book here ever again. Waste of money and time. They treat there customers aweful you can go down the street and find rooms with great customer service down the street.

6/10

Pleasant

31 May 2026

Heather

Everything is great, new and clean. Just the people around us were not courteous with music and noise at all hours and there were 2 of us in the room but only towel for one person otherwise everything is great so clean courteous staff great rooms love the kitchen.

Friends_and_family Family

6/10

Pleasant

30 May 2026

Melissa

For the price of the room could’ve had a better stay somewhere else. It was just fine. Not perfectly clean but pretty good. Big disappointment was no kitchen utensils basically so a kitchenette bring your own pots. Pans cooking utensils if you wanna make any of your own food. No paper towels or anything like that either and no kitchen, hand towels. I asked them if I could get pots and pans they said there for purchase, but they don’t have any right now. They do have plates bowls and cups, but the cups are just plastic throwaways. I wish I would’ve reviewed my booking better before I booked it because I was almost certain the pricing was way lower than what was charged to me. The bed was comfy. The room was terribly loud as I was right next-door to housekeeping, and the one day I got to sleep in no chance. I would’ve complimented the staff, but they were not very friendly so weird. Seems like the whole town was friendly. Not even a good evening when walking by I mean they actually rolled the door down on one occasion, I don’t expect them to have to interact with everyone, but it’s just good service being friendly. I think for 150+ a night though the rooms could include a coffee maker and possibly a couple K pods or not. I could’ve made my own coffee. They have a coffee machine available in the lobby from 5 AM to 10 AM. That’s it. Location is convenient around good places as well.

Self

8/10

Excellent

29 May 2026

Evariste

The front desk staff was very helpful and professional.

Self

8/10

Excellent

28 May 2026

Diane

Hair and dust bunnies in bathroom. No lotion amenity or no hair dryer.

Partner

8/10

Excellent

28 May 2026

Ellen

The room was very clean. The bed was comfortable. The space was nice, but a more comfortable chair or sofa would have been preferable, especially if I had planned on spending more than one night. The automated room check in, while unexpected, worked ok. However, the key that was issued did not work and I had to go back to the lobby to have a new one issued by the clerk. The clerk told me that this issue was a common one, so please fix that.

My biggest complaint is the noise level. Obviously, the insulation between the rooms is lacking because I could hear my neighbors' children crying. Fortunately, by night, it was quieter.

Family

10/10

Exceptional

27 May 2026

Verified traveler

Good

8/10

Excellent

26 May 2026

Lindsey

Clean room friendly staff

Self

10/10

Exceptional

23 May 2026

Brad

Loved it

Self

10/10

Exceptional

21 May 2026

Stephen

Perfect for what we needed

Partner

10/10

Exceptional

21 May 2026

Arleen

Clean room, ocean view from rooms, good breakfast.

8/10

Excellent

19 May 2026

Rosalinds

Everything was very nice.
No shampoo...no iron in room.
But everything was clean

Friends_and_family Family

10/10

Exceptional

18 May 2026

Tracy

Always clean. Great price. Convenient location. Safe and secure. Staff is always pleasant.

Partner

6/10

Pleasant

18 May 2026

Erin

Rooms are not soundproof at all. You can hear toilets, showers and people above you. The chairs are very heavy so if the person above you drags a chair you can hear it. Quiet hours start at 11pm…. Awesome for anyone that wants to go to sleep earlier then that and you have babies crying, people arguing and loud chairs being dragged all over rhe hard wood floors

Self

10/10

Exceptional

17 May 2026

Khrista

The staff is absolutely amazing! Mackenzie and Ebony took great care of me and will definitely be staying here again!

Self

10/10

Exceptional

17 May 2026

Burton

They don’t have a continental breakfast. They are currently hemmed in by road construction. Not much you can do about loud guests.

Self

2/10

Poor

16 May 2026

Jaclyn

Cockroaches

Partner

6/10

Pleasant

16 May 2026

Jaclyn

Cockroaches

Partner

10/10

Exceptional

15 May 2026

agustin

The nicest room I have stayed in a long time. Clean, nice, affordable and very nice layout.

Partner

10/10

Exceptional

12 May 2026

Ryan

New, clean, easy in and out!
And VERY good price for the stay!
Close to many places in Tri-cities.
I’ll be looking them up next time I’m in Pasco!
5 stars 👍👍👍👍👍👍

Self

2/10

Poor

10 May 2026

charles

The Good
Our checkin first impression is a modern, new building that is clean, secure and with a friendly staff. Clean room with comfy bed and a full size refrigerator and kitchenette.

The Bad - Room #311
We had been on the road for 9 hrs and were of course tired. We unloaded food, found all our necessities. The bedside table with a clock, phone and outlets above and below the table. The two under had lamp and clock plugged in. I used the outlet above for my CPAP and phone charger. Pretty common.
I turned off the main lights next to the door had a dimmer by the way, nice touch.
This switched also turned off the bedside outlets!!! No lamp,charger and no CPAP!
This dude does not do well without sleep and his wife had hers plugging across the bed. Was this my room only or throughout the building? Has there ever been another complaint regarding #311? Was it ignored? I'd say yes.

The Ugly
Our room faced East and the sun rises about 5 am and lit up our room as the noon day sun. Why? There is no blackout curtains that have been in every hotel we have stayed in since the beginning of time.
Do not give this hotel a chance. Go elsewhere.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Min

Enjoyed the location as well as the room itself

10/10

Exceptional

03 May 2026

Manharpreet

Awesome!!

Family_with_children

8/10

Excellent

03 May 2026

Lisa

staff was very helpful and polite room was very clean. it was a little bit noisy

Self

8/10

Excellent

03 May 2026

Kathy

Everything was good for what we needed. The beds were a little firm for us and the train was loud going by, but it only happened a couple of times when we were in the motel. It is definitely a no-frills place, and we only used it for the beds, so it was perfect for us.

10/10

Exceptional

01 May 2026

Gabriel

The staff was very nice and even checked me in earlier than the check in time! The room was very clean and comfortable, I would definitely stay here again all things considered. Very close to so many stores as well

2/10

Poor

29 Apr 2026

melinda

The manager was rude.The room was dirty ristaff was really rude. But not like the manager she was so mean..
I would never go to this place again

Family_with_children

10/10

Exceptional

28 Apr 2026

Kaylee

I was traveling alone and I felt more than safe! The room was very clean and the bed was very comfy!

Self

10/10

Exceptional

28 Apr 2026

Robyn

Cleanest motel I've ever stayed in. Bed wasn't very comfortable but that's normal for hotels

Self

10/10

Exceptional

27 Apr 2026

Lizbeth

Clean room and very staff friendly.

Friends

8/10

Excellent

27 Apr 2026

Paula

Once I checked in, I notice there wasn't an iron or ironing board, no hangers, nor any dishware. I went down to the front desk to inquire about those items. I was kinda disappointed because the advertisement lead me belief all this items will be available for use. However, the young lady at check-in, quickly provided me with all the items I asked for. She said that pots and pans are available to purchase if I wanted it. She went to explain that due to thief, the company only provides it when requested.

Family

10/10

Exceptional

20 Apr 2026

Andres

Está muy bien y está muy bonito el lugar

Family_with_children

8/10

Excellent

20 Apr 2026

Kelsey

They room and hotel was very clean, rooms are big!
No breakfast or any thing other then a vending machine. For 200$ a night i wish there was more to offer, but it was quiet and safe

Family

8/10

Excellent

19 Apr 2026

kenneth

This is a long stay hotel.
Every evening you will smell all types of food cooking in each room as you walk by. There is no real ventilation so it is nauseating.
The rooms are bare bones but clean.
The exercise room is pathetic.
The advertised coffee machine was broken
If you are only staying a few days may be better skip it and go to a regular hotel.

Self

8/10

Excellent

19 Apr 2026

Thomas

Full kitchen with dishes.

2/10

Poor

18 Apr 2026

David

We had to change rooms three times as thermostats were broken. The last room did not have any blankets. Seriously no blankets just two top sheets
No offer to reduce the fee as the manager was never on the property

Partner

6/10

Pleasant

17 Apr 2026

Linda

We had no blankets, no kleenex, no hair dryer, no silverware, and one washcloth. And there was only one bedside table. These rooms have only the bare minimum contents.
I probably would not stay here again.

Family

10/10

Exceptional

15 Apr 2026

Andrew

NA

Self

2/10

Poor

15 Apr 2026

Jody

In short: I think this hotel is used as a transitional living quarters for the homeless, transient population. Beds had no sheets, no soap, no dishes, fridge smelled like rotten fish. Most of the staff was rude, except one lady that checked us in, she tried to help find dishes and utensils to use but the hotel didn’t seem to have enough so we ended up with plastic utensils to reuse.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Xueli

The room is clean. We only stayed for one day. I would definitely book again if in the same area

Family

10/10

Exceptional

10 Apr 2026

Carol

There were no pots or pans or utensils in the kitchen area. No hair dryer in the bathroom. Also no dish soap or plates in kitchen.
Bed was a bit hard for me too.

Self

4/10

Poor

09 Apr 2026

Bruce

Zero cleaning, zero bed change, during my week stay! Staff hides behind door next to desk ! And doesn’t come out unless you call or ring bell ?

10/10

Exceptional

08 Apr 2026

Robert

Room very clean and Nicky equipped
Only down fall was we were on the same side as the train tracks.

8/10

Excellent

06 Apr 2026

Melissa

Pet friendly. Definitely will stay again

Pet

10/10

Exceptional

02 Apr 2026

Shaneeda

Everything was wonderful from the staffs to the rooms. I was so upset cuz I had booked with a hotel down the street that had canceled with no warning so I was left to pay extra for a same day room but it was worth it!

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Talal

Excellent stay

10/10

Exceptional

30 Mar 2026

William

I've stayed here a few times and it was always a 5 star experience for me. I deducted some on the score this time because now you can't ask for extra towels. I felt that was insane.

Self

6/10

Pleasant

29 Mar 2026

Sarah

It’s weird to only have two sets of towels and be weird about giving out more especially when you have a CLOTH shower curtain. Furniture corners are very sharp. Bring your own blanket if you need more than a sheet

6/10

Pleasant

29 Mar 2026

Lorie

Place was great and staff very nice bit it was noisy. Didn't get any sleep.

Business

6/10

Pleasant

28 Mar 2026

Taryn

I get this is a long term living hotel and I've stayed in quite a few like this, but if you're going to book it out for 1-3 days, a short term package for amenities would make this place more comfortable. No soap in kitchen or bathroom, etc. Apparently available for purchase but this feels like nickel and diming.

Self

4/10

Poor

28 Mar 2026

Summer

Loud tv through walls all night, didn’t even have bath towels or a full length mirror, or any heavier bedding like a duvet

Self

8/10

Excellent

24 Mar 2026

Jamie

The room’s floor was not mopped prior to my check in. At least 20 spots were on the floor throughout the room and they were easy to see. They were liquid spills that dried.

8/10

Excellent

23 Mar 2026

Cassandra

If you have 4 people in a room (2 queen beds), bring a towel. They will only give you 3 towels. They refused to give an additional towel so we could each have our own.

Family_with_children

8/10

Excellent

22 Mar 2026

Joyce

Very utilitarian room. Which is what we wanted. Surprised at how different the actual room was from website pictures. It shows a sitting area that has places to sit, our room for 4 had one chair and two bar stools. But would still stay again

Friends

6/10

Pleasant

22 Mar 2026

Becky

Clean place, good staff, but very thin walls. Conversations, arguments and sounds of TV, people walking above or in the halls kept us awake or woke us up into the early hours. The rooms didn’t have hairdryers, iron, or basic kitchen items. So while I appreciate the cleanliness of the space, the noises were not conducive to a restful stay.

Partner

6/10

Pleasant

22 Mar 2026

Tyler

Room was decent. Floors were a little sticky. Halls smelled like cigarette smoke faintly. Dogs yapping in the hallway at odd hours

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Cesar

Everything was nice and cozy

8/10

Excellent

16 Mar 2026

Brandon

The property was clean and on good repair. Only downside was there was no coffee available for to the machine being out of order and my room did not have coffee cups. Another downside was people parking in do not park handicap loading areas.

Family_with_children

2/10

Poor

15 Mar 2026

Taunell

Cigarette smoke coming out of many rooms out into hallway, smell even coming into our room. Hallway also reeked of pee from multiple kinds of animals, as well as human waste. Loud yelling and banging at all times of day. The coffee machine in the lobby was broken for the entire stay and they dont have coffee pots in the room. Or hairdryers.
Automated check in kiosk did not work. Would not recommend.

Partner

10/10

Exceptional

15 Mar 2026

Salvador

Clean rooms great staff

Pet

8/10

Excellent

15 Mar 2026

Pamela

Spacious room. Card secured guest area. Great coffee machine in lobby. Even had lattes. Would have been better if 24 hour access instead of only morning. Trash and lots of dog poop around the ground on the outside. Inside was nice and clean. No breakfast but price was better than most motels in the area. Dog fee was only $10 a day. Employees friendly

Partner

10/10

Exceptional

15 Mar 2026

Salvador

Great staff clean rooms

Pet

10/10

Exceptional

01 Mar 2026

Caylin

Brand new, friendly staff, rooms were clean and minimalist style- only complaint was I didn’t think the beds were very comfortable (bed had one thin blanket with a flat sheet), pillows were not comfortable- basic cheaper style. Can’t beat the price tho!

Partner

10/10

Exceptional

01 Mar 2026

Carlos

Nice and clean

Partner

10/10

Exceptional

28 Feb 2026

Jennifer

Clean room, great laundry room!!

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

shannon

The one ice machine broke multiple times during my 3 week stay. Multiple days my room was supposed to be cleaned and it wasn’t. I requested my sheets changed weekly and they were only changed once after reminding them multiple times.

10/10

Exceptional

28 Feb 2026

John

Spotless room, comfortable bed, staff was awesome!

Partner

10/10

Exceptional

25 Feb 2026

hanna

Clean and great environment

Friends_and_family Family

2/10

Poor

23 Feb 2026

Joseph

The fire alarm went off for 5mins straight, without anyone calling to check why it was going off. I kept calling front desk no answer, until two young girls showed up to my door and said “we have to come in and check”. Never introduced her self nor asked to come in to my room in a polite way. I felt so uncomfortable, mind you weren’t cooking or using any kitchen appliances. We were in bed. The situation was just very unpleasant. My wife suffers from PTSD, she was upset and felt uneasy. The staff were unpleasant and not ones did they apologize nor said why the alarm went off. Walking away laughing when a guess is having an anxiety attack was very disturbing to watch them mock her.

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Dennis

Could give it a 5 but the hotel is not designed to be a 5-Star hotel. It was convenient and clean with a very comfortable bed.

10/10

Exceptional

22 Feb 2026

Michael

Simplicity and affordable elegance!

4/10

Poor

21 Feb 2026

Marcus

Beds were very uncomfortable.
First night close to railroad tracks. Mean within 30 ft or so. And kid started screaming at 5am finally called front desk and with in short time quiteddown.
Front desk people were great. Called me and said that they were moving us to quiter room. Which it was.
So staff great. Motel I won't stay at again.

Partner

10/10

Exceptional

19 Feb 2026

Michael

The rooms were clean, orderly and modern. Not a bunch of fluff just a good place to settle in while taking care of business in the area.

The decor was quite friendly, but not overdone.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Alina

Friendly staff, room clean.

10/10

Exceptional

16 Feb 2026

Francisco

Room was very clean, service very kind, and building was clean. Had a great stay