Name: Fairfield Inn Kennewick
Address: 7809 West Quinault Avenue, Kennewick, 99336, US

8/10

Excellent

27 May 2026

Carolyn

Fairfield in Kennewick is a nice, quiet place to stay temporarily in the area! The only complaint I had was, I chose this place because of the pool and hot tub, which are not working right now due to maintenance issues.

Self

6/10

Pleasant

18 Apr 2026

Raymond

Did not get a heads up the pool was closed till after we were checked in.

Family_with_children

2/10

Poor

12 Apr 2026

Joshua

The breakfast was watered down eggs and oatmeal. They had a couple other options but not a good breakfast. The pool must be under construction there’s buckets around it and tools. The gym looks like it’s been remodeled but not completed. The “equipment” was broken and missing tv’s the tvs on the elliptical weren’t hooked up. For $360 a night these things should be fully functional and breakfast should better than something you could get at McDonald’s.

Self

4/10

Poor

26 Jan 2026

Lisa

The staff is the only thing keeping this at 2 stars instead of 1. Whoever owns thjs hotel has clearly given up. I've stayed in the same room a couple of times over a 2 month period. The entire time, one of the tv's has never worked. My last stay included cold showers and bad internet. However, staff are super nice!

10/10

Exceptional

19 Jan 2026

Sandra

Close to what we needed Multiple dinning options close Quiet stay.

6/10

Pleasant

01 Jan 2026

Cathy

The stay and room were fine; however, due to limited staffing the last two times we've stayed on New Year's Eve/Day the morning breakfast was severely lacking. This morning our choices were cold cereal, bagel/english muffin, oatmeal, and what appeared to amount to about half a cantaloupe. No other hot food other than oatmeal. No bacon/sausage, eggs, biscuits & gravy, etc. I understand that businesses are short-staffed and employees deserve time off, but as a paying customer/guest expecting the hot breakfast included in the price of the room, I would think that management would step in and ensure that the guests are taken care off to keep them returning.

Leisure

10/10

Exceptional

26 Nov 2025

Heather

Great stay for after a concert at Toyota center

10/10

Exceptional

12 Oct 2025

Danyelle

Several dinning options within close distance. Room was clean and smelled fresh. Check in was quick and pleasant.

10/10

Exceptional

31 Aug 2025

Keith and Sonmi

The establishment was discreetly situated amidst other hotels, yet it provided a clean and reasonably satisfactory accommodation experience.

Business_and_leisure Family

4/10

Poor

17 Jul 2025

Holly

No frills Bare bones hotel

While the hotel wasn't awful, it was fair at best. Hot tub was closed for maintenance which seems to be more common amongst most hotels nowadays. The rooms were clean, but outdated. No fan in the bathroom so when you showered the whole room was covered in a dense steam fog. Breakfast was so/so. One day there was no fruit. Eggs were dry. Bagels and English muffins were stale. But the next day there was biscuits and gravy ( which you can't really screw up). So the breakfast was more of an extra. I would not stay here for the breakfast or the hot tub if that's what you're looking for.

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Anurag

Awesome experience

10/10

Exceptional

16 Jun 2025

Danielle

Hotel staff was helpful and friendly. Hotel was clean and well stocked. Felt like a safe area. Over all great and would stay again

Leisure Family

4/10

Poor

13 Jun 2025

Aaron

The building isn’t very clean, the staff setting up breakfast was rude, the hot tub wasn’t functional and the breakfast was terrible.

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Brenda

Excellent and clean

4/10

Poor

27 May 2025

Kelli

The pictures on Expedia are a complete LIE! We booked & were charged for an executive studio suite to sleep four ... king size bed, a couch that folds out to a bed & 2 tvs.
There was only 1 tv, & the pullout bed was barely the size of a twin! We went to the front desk to ask for a pull out bed & were told they don't have those. My son had to sleep on the floor while my other sons feet hung off the twin pull out bed about 12 inches. The pool is the size of a 10 person hot tub & the actual hot tub was completely drained. Front office said it hasnt worked all year & will continue to be closed. No money back or compensation, will never stay with Marriott again! Very disappointing!

Leisure Family

6/10

Pleasant

06 May 2025

Jessica

Our room had an awful smell.
Cleanliness wasn’t good overall.

Leisure Family_with_children

6/10

Pleasant

14 Apr 2025

MIREYA

Homeless encampment across street.

Leisure Family

6/10

Pleasant

28 Mar 2025

Alexa

I asked the maid for more towels and she said she was “all out”

6/10

Pleasant

24 Mar 2025

Heather

It was a good location.

Leisure Family

10/10

Exceptional

09 Feb 2025

Armando

Really good service

Leisure Family

10/10

Exceptional

16 Nov 2024

Steve

Great place to stay

Leisure Partner

10/10

Exceptional

18 Sep 2024

Darcy

The checkin was a very smooth process and the room was extremely clean.

Business Partner

10/10

Exceptional

09 Sep 2024

Lim

We loved that the room was ready early so they let us check-in early!

Leisure Family

8/10

Excellent

09 Sep 2024

Rana

It was ok and breakfast didn’t have a variety of food!

Friends_and_family Family

10/10

Exceptional

08 Sep 2024

Dan

Hotel was nice and room was clean and smelled good.

Leisure Family

6/10

Pleasant

17 Aug 2024

Cathy

We enjoyed our stay, but were bothered by the whine of the refrigerator.

10/10

Exceptional

05 Aug 2024

Vanessa

Good location for a weekend trip

Leisure Partner

4/10

Poor

31 Jul 2024

Sadhna

I’m not going to stay at this hotel at all since the roof upstairs was leaking while I was in the hallway and got exposed. I’m sick because of been exposed. Water was dripping while I was walking in the hallway going to the breakfast area. One of the staff I met had very bad hygiene. I will never stay at this hotel anymore.

10/10

Exceptional

09 Jul 2024

robert

location

Business

2/10

Poor

16 Jun 2024

Stacia

Save your dinero, stay somewhere else.

It took 20 minutes to check in.
Mold in the bathroom.
Ventilation fan didn’t work.
Air conditioning didn’t work well.
Bathroom ceiling had tons of water damage.
Wallpaper was peeling.
Room and bathroom were less than clean.
Ran out of food at breakfast.
They didn’t have any napkins at breakfast - I asked for some and they said they were out. Didn’t even have paper towel rolls. They should have just gone to the store RIGHT NEXT DOOR.
Just don’t stay here. The hotel next door is a better option. We’ve stayed in motel five+ones better than this.

Friends_and_family Family

2/10

Poor

16 Jun 2024

Stacia

Save your $, stay @ a motel 6

It took 20 minutes to check in.
Mold in the bathroom.
Ventilation fan didn’t work.
Air conditioning didn’t work well.
Bathroom ceiling had tons of water damage.
Wallpaper was peeling.
Room and bathroom were less than clean.
Ran out of food at breakfast.
They didn’t have any napkins at breakfast - I asked for some and they said they were out. Didn’t even have paper towel rolls. They should have just gone to the store RIGHT NEXT DOOR.
Just don’t stay here. The comfort in next door was cheaper and cleaner. We’ve stayed in motel 6 better than this.

Friends_and_family Family

10/10

Exceptional

14 Jun 2024

Verified traveler

The pool was bit cold and there were no pool towels available. Also not much space for non swimming family members to sit. Overall the staff, hotel and grounds were great!

Friends_and_family Family

6/10

Pleasant

10 Jun 2024

Becky

Excellent location and friendly staff and typical breakfast!
Shower wasn’t clean and mattress was terrible.

Leisure Family

6/10

Pleasant

09 Jun 2024

Connie

There is no Microwave in the room, the sink didnt drain and ine if the beds appeared to have old makeup on it.

Leisure

2/10

Poor

09 Jun 2024

Melissa

Room was not very clean , there was a guy walking out back for some time looked like he was on a good amount of drugs.

6/10

Pleasant

30 May 2024

jennifer

Pretty good stay for that night. Only thing was that our bathroom did not have a fan.

Leisure Family_with_children

6/10

Pleasant

28 May 2024

Benito

The bed was fantastic and we went to the mall nearby. Everything was great except the pool and hot tub werent working and they didnt have pepper for the morning breakfast.

Leisure

10/10

Exceptional

14 May 2024

Alayna

The free breakfast was nice. The room was nice and comfortable as well.

4/10

Poor

04 May 2024

Shannon

Not the best

The pullout was tiny. We were planning two kids sleeping on it but only one fit. Bedding also did not fit the pullout. The room had an odor to it. The bathroom was not vented with a fan which created mold. Breakfast was pretty well stocked though. Pool area was very small and everything echoed which meant my loud kids were even louder. The hot tub was not working but had a foot of water in it. Not my favorite place to stay.

Friends_and_family Family

2/10

Poor

06 Apr 2024

linda

Property was fairly nice and clean. Check in took some time as it took some time for a front desk person to appear. Then they told me my reserved room was not available (had reserved 2 queen beds) so offered me an “upgrade” to a king plus sofa bed. Online it lists the sofa bed as a double. It was not. It was a twin. For my family of 4 (2 teens) it was extremely uncomfortable to have 3 in the “king” which actually was a queen bed. I had reached out to Expedia CS but all they could offer me was a refund. I would’ve taken The refund but with softball and gymnastics events occurring in town it would be hard pressed to find what I needed and requested of this hotel. I’m not sure if it was Expedia who is at fault or the Marriot but it has made this stay uncomfortable and very very disappointing.

Leisure Family

2/10

Poor

06 Apr 2024

Nisheedh

Flooded bathroom. Room was unusable. Front desk didn’t provide any replacement. Manager on duty was absconding

Leisure Family

10/10

Exceptional

23 Mar 2024

Susan

Loved the breakfast. We were disappointed that the pool area was not open. The rooms were very clean. The service was excellent.

Leisure Partner

4/10

Poor

27 Feb 2024

Jennifer

Beds were rock hard pillows were flat and staff was ok but wouldn't accommodate our needs

10/10

Exceptional

12 Feb 2024

Verified traveler

Great location and price

The staff was friendly when we checked in and the room was clean. Loved the roll in shower.

Breakfast was very good and had enough choices to pick from.

Location was great since we came for a show at the Toyota Center. The price was $133. This hotel is not modern but we were ok with the room.

Partner

8/10

Excellent

12 Feb 2024

Tracy

Hotels.com mistakes

Our room had no microwave although hotels.com said there was one. We also didn’t get the room we booked through hotels.com. I paid for a double queen and the hotel tried to put us in a handicapped king one bed, based on what hotels.com had sent them. The hotel was awesome though and got us a room we wanted. The staff was great, mattresses were a little hard but everything else about the room was good.

Friends_and_family Family

2/10

Poor

12 Jan 2024

Kristina

THE ROOMS SMELLED LIKE DECOMPOSING FLESH LITERALLY. I AM SENSITIVE TO SOME STRANGE THINGS BUT, THIS PLACE MADE ALL OF THE HAIR ON MY BODY SYAND STRAIGHT UP.
I WOULDN'T RECOMMEND THIS PLACE TO THE GRIMM REAPER. MY PARTY AND I CHECKED OUT LESS THEN A HOUR LATER. WE TOOK A LOSS OF ALMOST $300.00'S. WE BOOKED A ROOM AT THE COMFORT SUITES IN KENNEWICK AND HAD A WONDERFUL STAY.

Leisure Family

6/10

Pleasant

06 Oct 2023

Verified traveler

When we first arrived there was a barking dog next door; tried to change rooms but none was available. Did not hear the dog again until the morning. The iron did not work and the front desk said they had no more. My husband went to the front desk and asked if there was a spare room not being used with an iron and they brought that iron to our room. No wifi. The tv in the dining area was not working and the gal there said that they had been waiting for maintenance to come and fix it. Also the toilet when flushed continued to run water. My husband had to open the lid and fix it but it continued not to work each time it was used.

Partner

10/10

Exceptional

28 Sep 2023

John

All was good.

Leisure Self

2/10

Poor

10 Aug 2023

Florence

The room had no bath exhaust fan. Also no usb or electrical plug at bedside to charge phone or electrical plug in for heating pad. Very disappointed

Business Family

4/10

Poor

30 Jun 2023

Angel

We stayed here several times, but this time our stay was disappointed. We could hear a dog barking and running up and down the room next door. And people talking loudly in the other side. All this was happening after 11 pm.

Family

8/10

Excellent

17 Jun 2023

KRISTINA

Bed was comfortable. Floors clean. TV Small.

10/10

Exceptional

12 Jun 2023

James

Great staff. Bed was comfortable.

2/10

Poor

19 May 2023

Tammy

I need to be compensated for the way you handled my cancellation the day of my arrival.That is when I was notified when I arrived at the desk to the Hotel after driving 4 hrs.I email that I seen telling me that Marriott cancelled was after the fact.So our trip started out awfull we had to go to a different town and pay more to get a hotel

Leisure Self

10/10

Exceptional

08 May 2023

Dave

nice place to stay that is close to shopping mall

Leisure Partner

8/10

Excellent

02 Apr 2023

Anicleta

Bathroom needs more lighting it was too dark to put makeup on . There were no extra blankets or pillows for the pullout bed extra sheets were but they were all waddled up in a big plastic bag like they were just thrown in there .

Friends_and_family Family

10/10

Exceptional

25 Mar 2023

Crystal

Mall across street.

Leisure Family

6/10

Pleasant

19 Mar 2023

Marianne

We had to wait at least 5 minutes for someone to come to the counter. We were wanting to purchase things.

10/10

Exceptional

10 Mar 2023

Maria Lourdes

Very accessible to everything very friendly staff

Leisure Family

8/10

Excellent

20 Feb 2023

Cathy

The hot tube was up and running this time, which was great.

Leisure Family

6/10

Pleasant

17 Feb 2023

Jeff

Close to good dining and Costco gas

Business Self

10/10

Exceptional

04 Feb 2023

Lisa

Need exhaust fan in bathroom

Leisure Family

10/10

Exceptional

08 Jan 2023

shelbe

Pool area was not clean and it was too cold in there. Also came for the hot tub which was not working

Leisure Family

4/10

Poor

02 Jan 2023

Cathy

The hotel did not have sheets available for the fold out bed and NO breakfast on Sunday due to lack of staff.

Leisure Family_with_children

6/10

Pleasant

18 Dec 2022

Jeff

Nowhere on hotel website or Expedia mentions the hot tub was closed. That’s the main reason I booked the room.
Great staff though.

Leisure Partner

6/10

Pleasant

10 Oct 2022

Jeremy

Gotta clean the rooms better. Our ice bucket had mold growing inside, there was a half-eaten apple under the chair...

Friends_and_family Family

8/10

Excellent

22 Sep 2022

Manuel

There was dead flies on the window sill along with other live flies flying around room. I could empty candy wrappers in the night stand. Towels were stained. Bathtub siding was cracked. Carpet stained.

Friends_and_family Family

6/10

Pleasant

04 Sep 2022

Santos

Vety Quiet nice

Business Family

10/10

Exceptional

18 Aug 2022

Katharine L

It was a little confusing to find but it is a lovely hotel, nice sized rooms, very clean.

Leisure Family

10/10

Exceptional

02 Aug 2022

tim

Room was clean and comfortable. Staff were very friendly and helpful.

Leisure Family

8/10

Excellent

25 Jul 2022

Michael

It was good enough for our short trip. Two suggestions, we never saw anyone at the front desk. Only at check in and check out. Always in the back room. Really awkward not having anyone at the front desk to greet people or at least say hello. AC unit was not blowing as it should. We had to run it constantly and keep the blinds closed because it was 100 outside.

Friends_and_family Family

10/10

Exceptional

24 Jul 2022

David

Nice easy stay…

8/10

Excellent

28 Jun 2022

richard

older but very clean.hot tub was down for repairs and indoor pool.went there to relax in sun and no outdoor seats or places to sit and tan. expedia was a little high on price as we could have got aaa or senior discount

Leisure Family

4/10

Poor

13 Jun 2022

Heather

An ok hotel

The only thing we thought was bad was the beds were hard as rocks and the breakfast were awful. Hard pancakes, food that was not even warm, gray sausage, no food even their and just overall gross

Friends_and_family Family

10/10

Exceptional

29 May 2022

Darrell

Nice place

4/10

Poor

25 Apr 2022

Brenda

Not as good as it seems.

Was disappointed in what amenities were actually offered compared to what was listed on the listing. No hottub, no laundry and only an instant breakfast vs a breakfast buffet as advertised. Traveling with kids and had to pay additional $$ at an outside breakfast location. $175 is a lot of money not to get what we paid for

Friends_and_family Family

2/10

Poor

24 Apr 2022

Rafael

This is my disappointing experience with this hotel.

They downgraded my reservation and did not let me know. When I realized of it, they accepted it and told me they didn't have the room I requested. That staying in that room was my only option if I wanted to stay.

The room they gave me was a tiny one, that had housekeeping stuff inside.

I asked them if they would refund money as they did downgrade my reservation, they told me that they couldn't, that I needed to reach out to Expedia directly. I asked them if they could at least acknowledge in written that they did indeed downgrade my reservation, they said no.

I contacted Expedia, they requested a refund, the hotel said no.

The end.

Leisure Partner

8/10

Excellent

14 Apr 2022

Angie

The hot tub wasn’t working, there wasn’t much of a breakfast but the room was clean and it was close to shopping and restaurants.

Leisure Family

8/10

Excellent

14 Mar 2022

Edilsa

I like the location of it, its right near by lots of places like restaurants, Target etc.

Leisure Family

8/10

Excellent

04 Mar 2022

Mark

Food options weren't very good.

Leisure Family

8/10

Excellent

28 Feb 2022

Blanca

Liked that it was kid friendly

Family

10/10

Exceptional

20 Feb 2022

Virgnina

The only disappointing thing was breakfast. Wish there was a full, hot breakfast. Other than that, it was great.

Leisure Family_with_children

2/10

Poor

27 Jan 2022

Jeff

Thin wall, cheap structure for the price , tv monitor was the size of pc monitor (small) . It was motel 6 grade for the price of moderate hotel. Nothing to see outside besides parking lot or back wall of a large store. It wasn’t worth for the price.

Business_and_leisure

10/10

Exceptional

01 Jan 2022

Heather D

All was what one would expect from a Hotel stay.

Business Pet

8/10

Excellent

15 Nov 2021

Paul

Older property but well maintained and clean. Smaller yard and not much room to walk my dog. But the staff was great and let me check in an hour early which was great. The room was nice and clean and quiet.

Leisure Pet

4/10

Poor

24 Oct 2021

Steve

My first room the (small, old) tv didn’t work, my second room the toilet didn’t work and the “breakfast “ was a frozen egg McMuffin kind of thing that you were supposed to microwave—turned it down. Staff was nice but on this trip I’d stayed at two other Fairfield’s far nicer than this one.

Business

10/10

Exceptional

12 Oct 2021

Manuel

Location is great.

Leisure Family

8/10

Excellent

05 Sep 2021

Diane

This was the 1st time I have stayed at this property. I was impressed and I would stay there again without hesitation.

Leisure Self

8/10

Excellent

31 Aug 2021

Verified traveler

Upon arrival, The shower curtain in my first room was grossly scummy on bottom edge due to tub slow draining. They called maintenance who were off that day so housekeeping changed out shower curtain. Eventually they moved me to a new room that was clean.

Self

2/10

Poor

28 Aug 2021

Rajendra

No trash can, water in the bath tub long time to drain, I doubt bed sheets were changed. Very glad we just booked it for one night and got away with few hrs of stay to sleep. I wouldn’t go back there again. I couldn’t believe it is Fairfield by Marriott :(

Leisure Family_with_children

10/10

Exceptional

10 Aug 2021

Verified traveler

It was really cozy and friendly at this location. The staff were really accomodating and it was so nice to be able to stay in Fairfield Inn. Thanks for such a wonderful time.

Business Friends

6/10

Pleasant

09 Aug 2021

Verified traveler

There was mold on the shower curtain, the towels were nasty and the room smelled of smoke. The continental breakfast and coffee were terrible.

4/10

Poor

14 Jun 2021

Verified traveler

Not as expected Marriott Quality

Window curtain hanging off hooks
No Kleenex in dispenser
No easy chair. Only one desk chair which was uncomfortable
Floor Lamp was unplugged so we had to figure that out.
Bedside lamps with a hidden switch.
Barking dogs!
Thin walls. We were on 2nd floor and heard everything above us.
Fan outside our window cycled on and off all night long. Very annoying and deprivation of sleep.
Just overall, not Marriott quality.

Partner

4/10

Poor

12 Jun 2021

Andrew

Disappointing Fairfield in Kennewick, WA.

Not what I expect from Fairfield.

Partner

4/10

Poor

24 May 2021

Verified traveler

I like the personal touch of having the tv on with welcome sign

Leisure Family

8/10

Excellent

23 May 2021

Tricia

Quick stay

We probably wouldn’t stay here again but it was fine for the stop over we needed. The staff is super friendly the room was clean but dated. The water pressure was awful and the water barely warm turned all the way to hot at 730 in the morning.

Partner

10/10

Exceptional

10 May 2021

David

This is people's choice hotel

Customer service was and is amazing rooms are clean very clean and affordable but what gets me fully is the positive adittude and the vibes

Partner

6/10

Pleasant

20 Mar 2021

Verified traveler

Good rooms. Nice beds. Tv cable didn’t work when I arrived, they got it going a few hours later. Some of the curtains were off the hooks so it made the room look a little sloppy. Overall though, it was a good room for the price.

Friends_and_family Family

8/10

Excellent

08 Mar 2021

Verified traveler

Staff was friendly. Hot tub was not in service. No breakfast offered. I understand that there's regulations because of covid but I felt that they could have offered a sack breakfast at least or a coupon for another location.

Business_and_leisure Family_with_children

6/10

Pleasant

01 Mar 2021

Verified traveler

Quite and comfortable. Left hungry

Service was great. Was very disappointed that there was no breakfast. Breakfast buffet was the only reason we settled on this hotel.

Partner

8/10

Excellent

20 Feb 2021

Verified traveler