Name: WoodSpring Suites Tri-Cities - RichlandÂ
Address: 1370 Tapteal Dr., Richland, 99352, US

2/10

Poor

19 Jul 2026

Heidi

Don’t recommend staying there. Very poor ventilation between rooms. Neighbors would cook very smelly foods (fish) and it would make our room smell for the rest of the night. Staff were informed and they checked the hall rather than our room like we requested when we asked to switch rooms. The halls don’t smell as intensely as the rooms. Don’t recommend if you’re sensitive to smells or have respiratory issues as you never know what your neighbor is doing in their room, and it WILL be in your room as well. They also did not provide a refund when we left a night early due to their poor ventilation.

Partner

8/10

Excellent

19 Jul 2026

Sofiia

I had a pretty good stay overall. The hotel is nice, the front desk staff were always friendly and helpful, and the location was convenient.

There were a few things that could be improved. There was some dust on the bed when I arrived, and towel exchanges are only available at the front desk between 3:00 PM and 10:00 PM, which wasn’t very convenient.

One day, it honestly felt a bit like a nursing home because there were several elderly guests who appeared to be sick walking around the hotel.

The biggest issue was that one night, someone knocked on my door in the middle of the night and tried to get me to open it, which made me feel uncomfortable and unsafe.

Overall, it wasn’t a bad stay, and I would consider staying again if these issues were addressed.

Self

10/10

Exceptional

19 Jul 2026

Carrie

Front desk was extremely helpful and kind. Highly recommended. ❤️❤️

Family_with_children

10/10

Exceptional

18 Jul 2026

Shannon

Everything was amazing. Staff was amazing
Very clean

Partner

10/10

Exceptional

08 Jul 2026

James John

Great!

Self

2/10

Poor

06 Jul 2026

Jamie

My 1 star review is not directed at the hotel or staff.
My 1 star review is for Expedia.
We were charged for 3 nights in total even though we only stayed for one - after contacting Expedia with no response.

The hotel staff was amazing - Ryan and Veronica were super helpful with a stressful situation.

Partner

2/10

Poor

29 Jun 2026

Gregory

The staff could have been more welcoming and better customer service

Partner

6/10

Pleasant

29 Jun 2026

Karl

Very basic, affordable accommodation, this property works. Close to one of the softball field complexes for tournaments and restaurants and shopping. Bedding is a negative. Cheap beds very firm with poor pillows and top cover which doesn't qualify as a comforter. Many dogs on the property with green areas for them if that is a need.

Family

2/10

Poor

29 Jun 2026

Gregg

No bags for dog waste out side garbage cans running over full stayed at to much for the stay stayed at other places for a lot less money

8/10

Excellent

26 Jun 2026

Tyler

Staff was helpful, room was clean. Loud

Friends_and_family Friends

10/10

Exceptional

25 Jun 2026

Damaris

Greta place to stay and very clean

10/10

Exceptional

20 Jun 2026

Rafael

My family’s stay here has been brief and it is our first time staying in this motel but it’s been excellent. Very homey and pet friendly. The staff & other guest are nice & friendly. Staff is very helpful.

Family_with_children

10/10

Exceptional

18 Jun 2026

Ariana

Clean

Partner

2/10

Poor

18 Jun 2026

Rebeca

Beginning of stay was fine, until went to have dinner and came back to letter on door stating we were kicked out due to having guest come in thru side door and lost $200 dep also.

Partner

10/10

Exceptional

12 Jun 2026

Patricia

The best place to stay, where I feel welcome and can stay without any issues.

6/10

Pleasant

11 Jun 2026

Kevin

Decent room. No coffee maker, no hair dryer. Train went by at 1:30 am and woke me up. Person above me never stopped banging things and stomping back and forth... literally all evening and from 2:30am on. Will not stay here again. Disappointed.

Self

10/10

Exceptional

09 Jun 2026

JUAN

NONE

Family

10/10

Exceptional

09 Jun 2026

Patricia

Excellent place to stay in a very clean room. Perfect place and very close to many different stores, restaurants.

10/10

Exceptional

04 Jun 2026

Lisa

Checked in because i am here for work for a month . my first day i met Shawna the manager she gave me a tour . she is amazing . I also locked my key in room after goods . The night staff i can’t think of her name but she came and helped me within a few minutes . very sweet great attitudes . The place is in a great location ,clean ,safe and exactly what you need traveling on business . ThNk God i found this place . Thanks to Shawna and the rest of the staff !

Self

6/10

Pleasant

31 May 2026

Tyler

Barely any amenities, which is what you get at an extended stay hotel. I understand no breakfast, but theres not even an iron, hair dryer, or even a box of Kleenex. Mattress has minimal support. I would stay here again if it is significantly less expensive that surrounding hotels like it was this time, but I’d rather pay more to stay somewhere like a Hampton Inn or a Holiday Inn Express. No paid me to write this, this is just a matter-of-fact, honest review.

Partner

10/10

Exceptional

31 May 2026

Benjamin

Clean, modern, comfortable.

Self

6/10

Pleasant

31 May 2026

Donald

Had to get fresh towels only between 5 and 8....it was not always available to us. No coffee machine in the room....bed was very comfortable...room was very, very clean...we has emergency at home and left one day early and they would not refund our money.

Family

6/10

Pleasant

29 May 2026

Wayne

Okay room with no thrills

Family

10/10

Exceptional

29 May 2026

Carolyn

Woodspring suites have a high security features which will appeal to someone traveling solo. The rooms also have a kitchen in each which is nice for long term stay. I saw lots of pets so pets are aok. The only complaint I had was that the night stand was dirty from something someone had on it but I cleaned that up myself. However it was a very pleasant 1 night stay and the prices there are excellent!!

Self

10/10

Exceptional

29 May 2026

Rebecca

Great room

Partner

4/10

Poor

28 May 2026

sherrie

I understand this is an extended stay property but I’m not sure why there was not standard items like some I listed below for those travelers just staying one or two nights.
No paper towels in kitchen
No coffee/coffee pot (unless you wanted to purchase one)
No place to hang hand towels or kitchen towel, had to leave them on the counter
No Kleenex
No hand towels were in the bathroom when we arrived. Had to ask the front desk for them
Front desk would not give us an extra bath towels on the second night unless we requested it between 5-8pm. It was 9pm when we requested just one towel and they refused to give us one. We only had 2 towels for 2 days.

Dog hair all over the floor. We had to wear shoes the whole time. Could not go barefoot even in the bathroom

We could only have two devices on the internet and most of the time it didn’t work anyway

Both bed side tables were dirty on top. Looked like dog slobber.

Evening desk clerk was rude.

Partner

8/10

Excellent

25 May 2026

Richard

Water pressure was very low on the 3rd floor. Towels are small & thin.

8/10

Excellent

23 May 2026

Gina

Friendly staff and great value, clean accommodations

Self

6/10

Pleasant

17 May 2026

William

Not very clean no ice machine noisy ridiculous early check in fee kitchen had nothing to use to cook with

Family_with_children

10/10

Exceptional

14 May 2026

Timothy

it was s last minute stay . All other hotels were booked up . So we weren't prepared to stay here . It's a long term hotel . So not your standard hotel with coffee pot and coffee in the room . However they had free coffee downstairs . It's a bare bones hotel . But very clean , quite and comfortable .

Partner

10/10

Exceptional

14 May 2026

Jeanene

Every thing excellent. Staff exceptional.

Self

10/10

Exceptional

12 May 2026

Hongwei

a perfect place

Self

10/10

Exceptional

11 May 2026

joshi

Good clean room and properly

Partner

10/10

Exceptional

05 May 2026

LaNora

The room was very clean & quiet. We couldn't hear any noises in our room.

The bathroom only had two bath towels & two wash cloths, but no hand towels.

Especially accommodating with regards to my older, deaf dog. There outside \"pet area\" was extremely clean & included bags & a garbage can for waste.

The kitchen had two plates, one bowl, two coffee cups, one fork, one butter knife, no spoons, one small pot, one small frying pan, one large slotted spoon, one spatula, one handheld canopener, one dish towel & dish cloth.

The staff were very hospitable & friendly.

We didn't use the laundry, but the machines appear to operate off a cellphone app.

Pet

10/10

Exceptional

04 May 2026

Tom

Nice and clean. Coffee supplied in the morning. Nice little workout room. Staff allowed me to park motorcycle by entrance. Is a great place for extended stay with kitchens and laundry facility. Will stay there again. Thank you.

Self

10/10

Exceptional

29 Apr 2026

Francis

Nice! Felt safe. Had a kitchenette that was appreciated. Seemed quiet until morning hustling. I would stay again.

Partner

6/10

Pleasant

29 Apr 2026

Lisa

the room was not very clean, bathroom door had \"smudges of something\" the drawers had not been vacuumed or cleaned very well.
there was no breakfast - which I thought was advertised when I booked the room.

Self

10/10

Exceptional

28 Apr 2026

Ricardo

Everything good

10/10

Exceptional

28 Apr 2026

Honor

Very nice property, very helpful staff. The rooms were large, and the beds were really comfortable!

Business

4/10

Poor

19 Apr 2026

Keegan

The staff are super friendly and the property and rooms are exceptionally clean and modern. However, this will be the last time I'll be staying here. Part of the irony of why it's so clean is that the entire property uses vinyl plank flooring. Super easy to clean, but also SUPER NOISY. Both nights I was there, I was kept up late due to the gymnastics competition on the floor above mine. Later, at 2:08am, the bowling matches started, complete with people talking just loud enough to keep me awake but not so loud as to be able to tell which floor let alone what room this was coming from. Finally, at 3am I got up to walk outside just to see if any of the rooms above mine had lights on but I couldn't figure it out. Then, right at 6:30, the award-winning Broadway musical \"STOMP\" began followed by tap-dancing dogs barking in the hallway.

I'm not going to argue that I am the deepest sleeper on the planet, but this is the only hotel experience I can remember having been so uncomfortable and unable to sleep through the night. All I am saying is carpet would have solved 90% of the noise issues.

Self

10/10

Exceptional

19 Apr 2026

Kathy

We were just there as an overnight. It was a comfortable, clean and enjoyable property. The only thing I have to say is while it has most everything you would need in the kitchen, there is no coffee maker.

There is a machine in the lobby so I went down about 8 am and it would not work for me. SInce the front desk isn't open until 9 am I was out of luck for help. I went back after 9 am and told the nice young woman at the front desk that the machined didn't work. She said coffee is only available from 6-9AM. I told her I was down at 8 am and it didn't work. She then told me the person who does the coffee 'called out.' So there I was with no coffee because the person who does the coffee didn't come in. Weird. Anyway, other than that, we had a great stay and would truly recommend it....but if you need coffee, maybe not so much.

Partner

10/10

Exceptional

18 Apr 2026

James

The room was well supplied we id not cook but had linen and refrigertor. Missed a coffee maker but great coffee in lobby.

Partner

8/10

Excellent

17 Apr 2026

Trent

Staff was good place was priced right, unfortunately when you stay at a less expensive place you get often less then ideal residents. Dogs barking bit picking up their dog poop boost in hallway at night. Laundry room detergent machine out of service so couldn’t use. I would stay there again just know the amount of discourtesy goes up when you are paying a lower price for a room.

Self

6/10

Pleasant

15 Apr 2026

Aaron

It was a lot more modern and cleaner than I thought. The difference is that there are options for long term stays at this hotel so they cater to slightly different clientele. It isn’t manned 24/7 like other regular hotels. It is in what seems to be a safe area as far as riff raff that are so prominent in every city recently

Friends_and_family Family

2/10

Poor

14 Apr 2026

Greg

Don’t stay here unless you plan on not having an emergency and have to leave early or plans are going to change. They will not refund your money and book the room again and get paid twice for the same room. Extremely rude. Just spend the extra money to go to a trustworthy place that’s not looking to get over on guest

Self

10/10

Exceptional

11 Apr 2026

Keegan

I've stayed here multiple times. The rooms are modern, clean, and comfortable, especially for long stays. Bring your own blankets. Also, if you're traveling with dogs, please keep them from barking relentlessly in the hall.

Self

10/10

Exceptional

11 Apr 2026

Keegan

The rooms are very clean and modern. They do feel a bit like a dorm room and the beds only have a super thin blanket and sheet, so I usually travel with a quilt. (my personal preference is to sleep with the room a bit cooler at night but with more blankets). Still, it's easily fixed by brining some comforts from home. If you like to sleep in, I recommend the street side of the property (the front) as the freeway side gets blasted with morning sun. However, the freeway noise is not noticeable. Overall, it's very comfortable and super convenient with the kitchenette.

Self

2/10

Poor

11 Apr 2026

Herman

This place is horrible if you book thru Expedia they will take your room away and give it to someone else. It’s a joke came in at 10.00 pm after a long day at the race track and they cancelled our reservation without leaving a voice message on my phone. Cowardly way of doing business.

Partner

10/10

Exceptional

10 Apr 2026

Santana

I only stayed for one night. The check in was seamless, and they had my keys ready when I arrived. The staff who checked me in was amazing, friendly, and welcoming. Highly recommend for the price you can't get any better.

Self

8/10

Excellent

05 Apr 2026

Kenneth

Surprisingly clean and updated rooms. Mattress was better than some places. Entering the facility was awkward. It felt like you were entering a prison (not that I have been in one). You had to use your key card at EVERY SINGLE DOOR (two to enter the front desk area and one more just to get to the hallways where the rooms are). The parking lot was large, but full, this place stays pretty full all of the time. The staff were friendly, but they were not your “typical” hotel staff, they looked a little rough. Nothing ever happened, or was observed, but I have been to places where I felt safer. I would not recommend this place to a solo female traveler, or expensive vehicles.

Big things were it is cheap (word correctly chosen), clean and fairly comfortable. Just remember that this is an extended stay, so you get a motley crew of fellow inhabitants.

One other thing of note. Not all rooms have blackout curtains, so if you work overnight, makes sure you get one that does. Some only have mini blinds and even at night it is still quite bright in the room.

Self

6/10

Pleasant

01 Apr 2026

Anthony

The coffee machine was out of order for four days. No front desk people around on the weekend or evenings.

Self

10/10

Exceptional

31 Mar 2026

Guang

.

6/10

Pleasant

29 Mar 2026

Michelle

The kitchen seemed workable, however, we did not use it.

Partner

2/10

Poor

28 Mar 2026

Roseanna

You can hear the people about you loudly and a dog was barking early in the morning

8/10

Excellent

21 Mar 2026

Carl

The room was very nice and the staff was amazing but there was a terrible smell in the hallways that seeped into my room.
There was also some questionable characters around and someone got arrested in the parking lot.

Self

10/10

Exceptional

19 Mar 2026

Dalton

Internet was easy to use but kinda slow

Partner

6/10

Pleasant

19 Mar 2026

Petty

Very loud throughout. Inside my room I could hear conversations of guests in adjoining room as well as hallway.

6/10

Pleasant

17 Mar 2026

Stacy

Staff is super friendly and helpful.
The kitchenette lacks (no toaster, very small warped pan, no cooking utensils, no cutting knife, butter knife, spoon, and fork are not in good shape/fork had broken tine). $5 per night pet fee was on the Hotels App but not the additional $50 cleaning fee. Super bad: dog hair in the utensil drawer which is a floor drawer not just under the counter. Shower would not drain, I had to pull off the large grate to get to the drain catcher which was filled with so much hair - NOT mine, there were actual layers of different colored hair as it appeared not to have been cleaned in some time, and a used bar of soap in the shower.
The price given to me by Hotels.com was not honored even if I deduct the pet fees and deposit it still came to nearly $20 per night MORE than I was quoted when reserving.
I didn't even realize until after I paid. Seriously disappointed.

Self

8/10

Excellent

15 Mar 2026

Robert

Internet was slow even with upgrade.

10/10

Exceptional

13 Mar 2026

Adam

Front office desk was superb, including a man by the name of Chad. He went above and beyond.

Self

8/10

Excellent

12 Mar 2026

Travis

Greatfull.

8/10

Excellent

10 Mar 2026

Tawnya

Friendly staff and clean room!

6/10

Pleasant

09 Mar 2026

Melissa

I reserved a king size room and was given a queen and then told when I said something that they over sold.

Pet

6/10

Pleasant

03 Mar 2026

Misty

Lobby closes overnight

10/10

Exceptional

01 Mar 2026

Christina Renee

Everything was great

Family

8/10

Excellent

01 Mar 2026

Christina

The couch wasn't cleaned. There was hair and trash when I lifes the cushions

10/10

Exceptional

22 Feb 2026

Cheryl

Great!

4/10

Poor

21 Feb 2026

Ines

The flooring in the rooms were all hard floors so you could hear anyone walking above you (every step was loud). Walls were so thin. Basically, it was impossible to have a decent sleep when you could hear everything including conversations. Not only could you hear ongoing footsteps, but you could feel the strong vibrations from movement or noise. The hotel is also right by the highway which you could hear all night because of the thin walls.

Friends_and_family Family

8/10

Excellent

14 Feb 2026

Teresa

clean room amenities

Self

10/10

Exceptional

13 Feb 2026

Todd

Great

4/10

Poor

05 Feb 2026

Angela

Floor in room was dirty. Could have used an extra blanket for sleeping. The blanket was very thin. Thank AC had been set to high so the room was freezing. Loud people stomping upstairs.

Business Pet

10/10

Exceptional

30 Jan 2026

Delvin

-

Business

10/10

Exceptional

30 Jan 2026

Todd

The room was very clean, service was great! Will stay again!

Business Self

6/10

Pleasant

29 Jan 2026

Luis

I didn't like the 200 cash deposit for local residence

6/10

Pleasant

29 Jan 2026

Barry

no comment

Business Self

6/10

Pleasant

28 Jan 2026

Linda

The room was clean, no hand towels for bathroom. They said there was a towel for the kitchenette that can be used for the bathroom. However if we used the dishes and washed them there would be no towel to dry the dishes. Staff was friendly. Couldn't print a final receipt for me. Took a long time to check us out.

Business_and_leisure Partner

10/10

Exceptional

23 Jan 2026

Delvin

.

Business

10/10

Exceptional

21 Jan 2026

Artem

Good

10/10

Exceptional

21 Jan 2026

Gene

Check in hostess was very organized and courteous. The room was clean and in order.

Business_and_leisure Self

8/10

Excellent

17 Jan 2026

Victor

Kitchen was well setup with a small frying, small pot, placesetting for two, and some utensils.

Business Self

6/10

Pleasant

16 Jan 2026

Delvin

?

6/10

Pleasant

12 Jan 2026

Sara

Staff was personble. Room was good for what we needed.
The trip was last minute and we didn't need the kitchenette

Leisure Partner

6/10

Pleasant

11 Jan 2026

Julie

The room was immaculate! The facilities & amenities were adequate. The atmosphere and hospitality attitude was weird, kind of felt like a short-term boarding house. Clients are treated like tenants rather than guests.
Adaptable.

10/10

Exceptional

05 Jan 2026

Judith

Clean, friendly and helpful staff. After checking out I found I was only wearing one earring. I called. Th Yhe

10/10

Exceptional

02 Jan 2026

Anthony

Great clean and comfortable place, recommend!!

10/10

Exceptional

02 Jan 2026

Alex

Clean rooms and hotel, kind staff, loved it!

Leisure Partner

6/10

Pleasant

31 Dec 2025

Tri

The whole top of the night stand was covered in something sticky. No hot water. Had to take a shower less then 2 minutes or you’ll be standing in cold water. Really thin walls or I just had loud neighbors but I knew their whole business. No coffee.

Business Self

10/10

Exceptional

28 Dec 2025

Richard

Staff was friendly

2/10

Poor

27 Dec 2025

Kim

T

10/10

Exceptional

21 Dec 2025

Devon

Staff was friendly

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

James

Clean simple cheap

Partner

6/10

Pleasant

16 Dec 2025

kyla

Good room but no curtains and non of the lights worked!

Business Self

8/10

Excellent

03 Dec 2025

Kristina

Rooms were comfortable

Business Self

8/10

Excellent

29 Nov 2025

Elizabeth

I liked the cleanliness and courtesy of the check in process, the kitchenette was great to have and the gym was nice. It is in a very easy access for shopping and entertainment value. The price was easy on the budget.

4/10

Poor

25 Nov 2025

Lisa

N/a

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Marta

Clean room

8/10

Excellent

18 Nov 2025

Richard

Kitchen had everything

Self

2/10

Poor

17 Nov 2025

Tracy

Gave you a sheet for a blanket. Staff were gone in the evening and there was someone smoking weed in the hallway, when no smoking was allowed. If you wanted to use the kitchen you needed to bring your own cookware or buy it from staff.

6/10

Pleasant

10 Nov 2025

Cheryl

Clean but every time i took my dog out early in the morning when desk is closed, the key to get back in didnt work even after it was rekeyed. This is a subsidized extended stay property, so didnt feel comfortable with many of the residents.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Roxy

Great place to stay!!

Leisure Partner