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Holiday Inn Richland On The River By IHG
Tri-Cities Area - WA · United States
802 George Washington WayView location
8.2/10Excellent917 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.8/10 8.8
Condition8.2/10 8.2
Amenities8.0/10 8.0
See all ratings- Family hotels
- Business hotels
- Pet friendly Hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Richland On The River By IHG
The Holiday Inn Richland on the River is located in the heart of downtown Richland with views and walking paths to the banks of the beautiful Columbia River. Guests traveling for leisure, sporting events, corporate travel, and just to get away will find an oasis that will satisfy all.
From the moment you arrive at the hotel, you will be greeted by an amazing, caring staff that welcomes each and every guest.
Your stay will be complete with fully renovated guest rooms, which offer each guest the opportunity to enjoy the comfort of our top of the line amenities, including a seasonal outdoor pool and hot tub, comfortable beds, complimentary Wi-Fi, premium in-room coffee, and the ability to stream your favorite shows or local channels.
Guests will be able to enjoy a la carte breakfast before departing in the morning.
Show less
After returning to the hotel enjoy a walk on the river, a workout in our 24-hour fitness center, or get caught up on your emails in our business center or from the comfort of your guest room.
10, 000 square feet of premier meeting and banquet space, paired with our knowledgeable event staff, will make the perfect venue for your next event in Richland.
A stay at Holiday Inn Richland on the River by IHG places you in the heart of Richland, steps from Columbia River and Howard Amon Park. This hotel is 0.3 mi (0.4 km) from Richland - Benton City Loop and 0.6 mi (0.9 km) from Kadlec Regional Medical Center.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Richland? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms.
Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 34
Pet max weight (per pet) in lb is 75
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per stay
- Resort fee: USD 4.95 per accommodation, per night
- Additional inclusions
- Business center/computer access
- Faxes
- Fitness center access
- In-room coffee
We have included all charges provided to us by the property.
-
You need to know
- The seasonal pool will be open from May to September.
- Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 10 per person
- Pet fee: USD 75 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Columbia River
0.1 km / 0.1 mi
Howard Amon Park
0.1 km / 0.1 mi
Kadlec Regional Medical Center
1.1 km / 0.7 mi
CNS Cares
1.4 km / 0.9 mi
Fresenius Medical Care at Lourdes Health Network
1.6 km / 1 mi
Columbia Point Golf Course
2.5 km / 1.5 mi
Yakima River
3.8 km / 2.4 mi
Bookwalter Winery
6.3 km / 3.9 mi
Barnard Griffin Winery
6.3 km / 3.9 mi
Tagaris Winery
6.4 km / 4 mi
Red Dot Paintball
7 km / 4.3 mi
Columbia Center Mall
7.5 km / 4.6 mi
The REACH Museum
7.6 km / 4.7 mi
Sacajawea Heritage Trail
7.7 km / 4.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 150
- Number of floors (main building): 2
- Double rooms: 82
- Suites: 4
- hotel
- Small pets allowed (under 5 kg)
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
Show 24 more facilities & services
- Wi-fi
- Room serviceExtra charge
- Laundry serviceExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- GardenExtra charge
- Terrace
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Café
- BarExtra charge
- Restaurant
- Conference room
- Meeting room
- Printer
- Business centre
- Outdoor freshwater pool: 1
- Children playgroundExtra charge
- Hot tubExtra charge
- Picnic
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
CE
Dinner Included
This meal plan may be available depending on the selected room/rate.
SC
Self Catering
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 37 m²SUI.B1-KG
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
SUITE KING BED ONE BEDROOM
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 37 m²SUI.KG
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
SUITE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
QUADRUPLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 37 m²DBL.KG
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 37 m²DBL.H6
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 37 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE TWO QUEEN BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 37 m²DBL.KG-1
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 37 m²DBL.WV-1
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE WITH VIEWS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 37 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE Accessible KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDS
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
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DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 37 m²DBL.WV
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
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DOUBLE WITH VIEWS
Room photos
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Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
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Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.RV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE RIVER VIEWDOUBLE • RIVER VIEW • 1 Bedroom • 37 m²DBL.RV
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE RIVER VIEW
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.RV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 37 m²DBL.H6-2Q
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE Accessible-Two Queen Beds
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 1 Bedroom • 37 m²ROO.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Richland On The River By IHG
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Holiday Inn Richland On The River By IHG
100
reviews shown
Paula
Quiet, beautiful setting. It’s showing its age tho.
Cheri
The room was clean, staff was wonderful!
Alphonso
The staff were great and the parking is convenient for easy room access. However my fridge was dirty in my hotel room. Looked like old cake frosting.
Tonia
Great location, enjoyed the water front.
Summer
Water was leaking from ceiling. Told me I had to come down at 11pm to speak with night auditor about it. Went at 11pm and they didn't know how to manage reservation. Said she needed to re do my keys… walked all the way back and she did keys for the room with water coming from ceiling. Water was coming from ceiling on each side of light fixture. They never turned water or electricity off for maintaining.
Jason
Were there for 5 nights only came in once. Overall really good.
Carrie
I am really pleased with this hotel. I had a family member in the nearby hospital and it was about a 15 minute walk. The rooms are spacious, the pool and workout room are great. The staff is wonderful. It’s also right next to a beautiful riverfront park. This is a great hotel.
Sabas
Clean rooms, friendly staff!
Could use some comfortable pillows.
Overall very pleasant stay close to a variety of nearby shops and restaurants.
Could use some comfortable pillows.
Overall very pleasant stay close to a variety of nearby shops and restaurants.
Heather
Horrible experience, won’t stay again. Called to check in early and they said ok. We arrived at noon and didn’t check in till 1:45. They over booked our room type so they “upgraded” our room (not it was nasty) and the rollaway sucked. Keyes didn’t work everyday and so we kept the sliding glass unlocked to access room, called for towels and the front desk girl said she spaced it after I waited forever, I just ended up going to the front desk and getting them myself, pillows smelled molding, partying ALL night at the pool and hot tub, oh and they checked us into someone else’s room. Our room was gross and dirty. The whole experience was a nightmare. The night girl is not helpful whatsoever and the gm Mike should learn how to manage a hotel.
Josh
The hotel is right next to a busy street, we were kept up by the road noise.
Scott
Nice location. But commotion all night long in the hallways. There were several athletic teams staying on site, looked to be about middle school age. They were up and down the halls all night. Frustrating.
Debra
Paid over $500 for two nights in an old, run down hotel. Desperately needs remodeling. Also, Expedia needs to inform customers that the cheap, processed food breakfast is not included - they wanted an additional $25 a plate. Overall experience was poor.
Jillian
I liked the proximity to the river front park for swimming and walking. The pool and hot tub were enjoyable. The workout room was the most updated part of the old hotel. The rooms are also updated. Walking through the hallway, it is like going back to the 1980's.
Mary
The bed was terrible. The staff was great
Eric
No vending machines, signage displays false, long walk to desk but a beautiful location and staff!
Dawn
Very comfortable beds, close parking and restaurant on site.
dan
Very close to the Columbia River Park and dining options on site and close by
Julie
Room was clean and bed comfortable. I would have liked more lighting and better pillows.
Anthony
We really enjoyed our night here and will be using this hotel every time we find ourselves in town. The staff was amazing and super nice. The room was clean and looked great. The bed was so comfy it was hard to get out of. Breakfast was really good and worth the extra cost. The only complaint was the shower kinda sucked with water pressure and getting hot. Parking was a bit of a hassle as there were no spots near our room on the end and our river view was obstructed by trees so we could barely see it.
Cindy
Nice hotel, especially the location and cleanliness! We had to request additional towels, as there was only one washcloth for three people.
Carrie
Pool and hot tub were clean and well kept. The bathroom was cleaned very well. The carpets throughout hotel were very stained. The ice machine was broken near our room and the water bottle fill up station was broken. It's in a nice location where you can walk along the water.
Shelly
Very nice property! Right on the river. Went for a morning walk at the river. Restaurant was nice and had excellent food! Will definitely be going back to check out the surrounding area better
Sawyer
Staff was rude.
Evangeline Michelle Bossarte
We stayed two nights. The first night was prom in the area so there were teens screaming and running down the halls until after 2am when I finally fell asleep. I woke up at 4am to hear the TV playing next door. The walls were so thin that you could hear the TV, arguments and even parts of conversations. Not relaxing. The place isn't particularly well maintained, door to go out to the courtyard was broken, the Elkay water bottle filling station was broken. It looked like someone had hit it. They had a water dispenser nearby while we were there that was often empty. Front desk staff were not friendly. I was waiting for the lady to ask how my stay was when I checked out...she didn't. Probably did herself a favor. Lol
We regularly stay at the Holiday Inn by IHG when we fly out of Vancouver BC. The experience is always great.
The pluses at this hotel is the location and the beds are very comfortable. Wifi was sluggish but didn't cut out. We didn't use the pool but it looked clean.
We regularly stay at the Holiday Inn by IHG when we fly out of Vancouver BC. The experience is always great.
The pluses at this hotel is the location and the beds are very comfortable. Wifi was sluggish but didn't cut out. We didn't use the pool but it looked clean.
dan
The room had a balcony overlooking the park and river the room was large, clean and the bed was very comfortable
Jim and Debbie
No hot tub
Melissa
The first room they offered had an overpowering mildew smell. The second rooms bedding smelled of food. I honestly couldn’t wait to get out of there. Has to be one of the grossest stays I have had in a very long time.
Sarah
Room was nice and clean. Very comfortable.
Peter
N/A
Penny
Room was spacious..very comfortable and welcoming with plenty of seating..deck was great addition.All staff were pleasant and accommodating..we ate at Ripples on the River in hotel..food was appealing to look at and flavors cooked by Lucas very good..Jen our wait person was terrific!
Samuel
Friendly staff. Clean room.
Roy
Very nice staff. Beautiful location. My only complaint, very minor, is that the room had a bit of a mildew smell to it. I would definitely stay again and hope for a better room tho!
Nicolas
N/A
Susan
Right on the river and lots of shopping and restaurants nearby
Stefani
Clean room staff was great
JOSE
All them were very good. Thanks.
Nancy
The room was very spacious and the bed was very comfortable. The breakfast selection had all of the food choices I like.
Chris
Remodeled
Banesa
Spotless!
Heather
Room was big and had a door that opened up to the courtyard where you could walk down and access the river. Very convenient when you habe dogs.
Jeffrey
The people were absolutely generous and accommodating especially corduroy… I enjoyed my stay it was clean comfortable I will stay there again and I will stay at other holiday ends as well if they’re all like this
Katina
The room was great and so was the staff.
Daniel
Staff members were professional. Nice people
jacob
The nickle and dime stuff was crazy. From the $4 sodas to a continental breakfast with stale food that then the attendant brought us a bill. Didnt realize I was paying for garbage food. I would have gone next door to an actual restaurant. Also, things like heating problems and having the hot water turned down so low that maximum temperature was barely a warm shower. Last of all, customer ser ice was lacking at the front desk. Twice I went to the front desk and the attendant was back in the office and didnt come out till I called for them. 1 time they answered the phone as I walked up to pay for ny sodas, fine. But it was employee on the other end calling about their schedule. The person proceeded to have a lengthy conversation, walked away to check the schedule, came back, rang up my drinks and charged my card while still on the phone. Only 2 words said to me was your good when my payment went through. Not happy or impressed.
mary
Staff was friendly, its winter so pool is closed
Annette
Staff was great. Room had a strong mold/mildew smell that did not go away, it was worse when the fan/heater was running. We need and reserved a handicap accessible room. The wheelchair could get in the room and next to the bed but that was it. No access to the bathroom, no grab bars, no shower accommodations. I chair could get under the sink in the bathroom if you could get the chair in the bathroom. The wheelchair we have is a standard small push chair, nothing big.
Joe
Hotel is a little dated but everyone was friendly and the hotel rooms were clean. Bed was a little too soft for my liking but location on the Columbia River was really nice. The hotel says they offer cooked to order breakfast but it’s a standard eggs and potatoes. And you have to pay $11 for that. Just know that. Otherwise it’s a nice place to stay.
Mike
The room was clean, over all the hotel needs some cleaning and up keep. The hot tub is outside in the view of every one. The breakfast that is advertised as cook to order is not it’s a buffet style. Also there are no signs saying it costs money.
Margaret
Clean room and friendly staff
William
Clean room, clean facilities, friendly staff, easy location and great parking
Anji
We arrived during a windstorm. The hot tub is outside which we were determined to get into at 9pm! Short of some leaves in the water, the water was probably the cleanest hot tub water I have EVER seen!
Timothy
Nice room, waterfront, nice grounds outside for walking the dog. Only negative is the rooms aren’t too soundproof and definitely heard the upstairs and next door neighbors.
Diane
Great staff at front desk and great location
Xiunu
The internet was fast
Hilary
Shower had hair in it. Sheets smelled musty. Carpets in room weren’t vacuumed. Hallway carpets were stained. Curtains in room were dirty.
But the staff were so lovely!!!!
But the staff were so lovely!!!!
Keith
It was good.
Justin
The reception desk guy asked if I smoked because he thought he smelled it on me, which I’ve never smoked.
Our room had a good leak coming from the ceiling but was told there was nowhere to put us so they gave us towels to lay on the floor.
Our bathroom door did not shut.
The breakfast we got charged $22 for a piece of toast with peanut butter.
Literally the worst hotel I’ve ever stayed in and paid far too much for what we received.
Our room had a good leak coming from the ceiling but was told there was nowhere to put us so they gave us towels to lay on the floor.
Our bathroom door did not shut.
The breakfast we got charged $22 for a piece of toast with peanut butter.
Literally the worst hotel I’ve ever stayed in and paid far too much for what we received.
Ndech
Good
The carpet was wet on the floor
Monica
This is an older property but looked like a Holiday Inn Express on the picture that Expedia posted. While clean and remodeled this is an old property. The air quality in the room was horrific to say the least. The smell of MOLD through the HVAC was so strong that it was burning my eyes. I had to shut it down completely and try to sleep in a warm room. If you are sensitive to mold do not stay here. The manager did call me to talk about my complaint but could not do anything for me since booked through Expedia. I find no REAL customer service for Expedia, they just circle you around their website with no email or customer service number. NO WAY TO DO GOOD BUSINESS. I will not stay here again and will be avoiding Expedia in the future as well.
Jolene
Friendly staff
Alan
the pool was closed, like the proximity to the river front.
Michael
A nice place overall
The staff was helpful and friendly....always. The fitness center was quite nice. The restaurant could be a wonderful place if marketed correctly. I found the food to be quite tasty and the staff was very nice and friendly. My only \"complaint\": The carpeting in the hallways was quite shabby.
Michael
The room was very clean. The mattress was softer than I like. There was just one wastebasket, in the living area, which I moved to the bathroom. The hallway carpet was dingey and stained. Access from the hotel grounds to the river walk was inconvenient and inadequate. The staff were all pleasant, competent, and friendly.
Johanna
I felt like I was staying at a night club. The music in the ballroom of the event they were hosting was shaking the walls of the whole hotel. And the participants of the event they were completely disrespectful and disruptive to all of the other guests in the hotel. My room was halfway clean with trash left behind and opened coffee containers in my room and a halfway cleaned bathroom. I was so put off from the experience that I didn’t even want to eat their breakfast offerings.
Brandon
always good to stay here when we go to TriCities - good view, good area, good value
Constance
The shower had very little water pressure which made it difficult to get your hair rinsed.
I also didn’t like that they charged for breakfast. I have stayed in other chains and breakfast has always been complimentary
I also didn’t like that they charged for breakfast. I have stayed in other chains and breakfast has always been complimentary
Cory
Great location
Coffee maker in the room didn't work. Breakfast buffet was terrible. Warm juice. Coffee quality terrible. Messy. Food mediocre. Should have been free. Water tasted terrible, definitely not filtered. Water fountain broken. Not enough staff. The staff that was there was friendly and the room was clean and comfortable. Nice pool area. Great location and grounds were lovely. Come stay but don't eat here!
John
We love staying at this property when we travel up there for BMX. This stay was disappointing in the fact that it was over 100 each day we were here and the pool was closed starting Friday, we were told it would be open Saturday morning and it was not. We understand repairs may need to be done, but why attempt those during such a busy weekend especially when the hotel was promoted by USA BMX as a preferred hotel to stay at. The staff was rude when approached about the pool situation. Other than that we love the patios and the property is clean and very nice.
Norma
Went for the pool but pool was closed luckily close by river access so that was convenient! Pictures were a little deceiving not as nice but you get what you pay for. Not terrible not great
William
It was good!
LaCrissa
For an old hotel it was clean, could be updated more in halls & lobby (brighter colors), loved the court yard access from patio. Beds were comfortable, clean hot tub, 9’ pool, quiet, updated bathroom, staff needs to be more attentive otherwise we really enjoyed the hotel and its retro architecture!
Derek
We stayed at this hotel after it was remodeled and renamed a few years ago and loved it! As a close get away, due to our daughter's illness, we decided to stay there for our 30th wedding anniversary. We had high hopes that it would be as wonderful of an experience as it was a few years before. The previous visit was also an anniversary get away. Sadly it was nowhere close to the same experience. The overall cleanliness of the room was great and the staff member that did our check in was fantastic. The issues started with the outdoor area attached to our room. We stayed in a king bed room overlooking the river. Our room was on the second floor on the backside of the hotel. The balcony was covered in spider webs all along the roof line. The spiders we saw were about the size of a nickel and were everywhere. Along the one edge of the roof line was a wasp nest and it was active with plenty of inhabitants! I am deathly allergic to any bee sting and carry medication in case I'm stung. I had brought it with me and almost had to have my wife inject me. It made using the balcony impossible to enjoy the sunset/sunrise. So spending no time outside was not to bad, however the bed was horribly uncomfortable and the non-existent pillows made it terrible to try to be comfortable. We managed to spend the first night and tried to make the best of it. However we had finally left at 1:30am the second day. Will never stay there again.
Douglas
Place is perfect really, especially if needing close to hospital. Staff are amazing
Carol
Bed good but I think we were put in a handicapped room we did not request.
Casey
The staff was extremely rude, had keys, failing constantly, and the manager was extremely rude. Only the guy that checked me in was really nice and understanding, and I don’t like to leave bad reviews, but this one deserved it.
Ken
Nice access to river walk
Katrina
Beautiful place to stay on the river.
Carly
Perfect for families and dogs.
Harry
The carpet in my room was very dirty. It discolored socks an bare feet.
Tori
No cool air conditioning. Run down building and unfriendly staff.
Sannie
River walk great, little deck. Great room. Close to many restaurants
Bjorn
It was great for what we needed, definitely needs some updates but the staff was great.
Victor
The
Ward
Decent value property. Great location.
Charles
Very clean and cozy. Super cool mid century modern building. Making us pay for breakfast was kinda lame and the room wasn't ready when we got there. Next time I want to get a room on the river! So close to parks and the river.
James
Overall a good place to stay
Aleksandr
Nice place
Lesley
Property was dated. Carpets rather old, landscape needed attention. OTW the hotel met our needs for a stop over
Lawrence
Nice room & good location. Hotel needs some updates including ADA issues. There are no hand rails on the stairs for entrance 3. At least 2 of the key card access readers were not functioning… @ entryway 3 from courtyard and the main pool entrance, which is another ADA issue.
CHRISTY
It was close to a lot of things.
Sheryl
Checking in was not great. Arrived at 4:15. Had to wait 45min. Room wasn’t ready. Pilots checked out late…
Verified traveler
The bed was amazing! Both my husband and I slept SO good! Great blackout curtains! Loved the wood ceilings!
Laura
I didnt like the restaurant. i felt like they were using the free breakfast options. they were iut of stuff to.make 2 of the 5 drink options
Nate
Amazing!
Brittney
Loved the room! Customer service was top tier!
Amanda
Good stay. We enjoyed the hot tub. Also restaurants were very close.
john
I ordered a kobe hamburger 20+ dollars..it was so over cooked I couldn't eat it. The hand writting on my room key packet for internet access was so bad I had to call the front desk to decipher it.....room cleaning was every other day on a room harge of over 200+ per day!!!!!
Misty
Loved that the property was on the river and had a very beautiful walking trail.
Property is a little old and needs some upkeep. Property does not let check in early and would not let us take the continental breakfast to our room. Staff was fairly unpleasant especially the front desk clerk had 2 interactions with her and neither were enjoyable.
Property is a little old and needs some upkeep. Property does not let check in early and would not let us take the continental breakfast to our room. Staff was fairly unpleasant especially the front desk clerk had 2 interactions with her and neither were enjoyable.
Judi(th)
Lovely to be on the river
Taylor
Ok
Location & surroundings
Holiday Inn Richland On The River By IHG
802 George Washington Way, Richland, United States
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Holiday Inn Richland On The River By IHG
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