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Richland Riverfront Hotel, Ascend Hotel Collection

Tri-Cities Area - WA · United States

50 Comstock StreetView location

7.6/10Very good1,004 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort7.8/107.8
Condition7.2/107.2
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Richland Riverfront Hotel, Ascend Hotel Collection

Located on the Columbia River, adjacent to Howard Amon Park, The Riverfront Hotel, SureStay Collection by Best Western is the ideal getaway place when visiting Richland, Kennewick, Pasco - the Tri-Cities area.

We are situated in the heart of Washington's wine country & the many wineries offering wine tours & tastings. The Riverfront Hotel has easy access to Battelle, Bechtel, Kadlec Hospital & Pacific Northwest National Laboratory.

Enjoy outdoor activities such as biking & hiking along the Sacagawea Heritage Trail, Riverfront Trail & enjoy a day of golf at Columbia Point Golf Course all within walking distance.

Hotel amenities include a game room, marketplace, fitness center, outdoor heated pool & spa, sauna, steam room, guest laundry, outdoor basketball court, Wi-Fi, complimentary full hot breakfast buffet & a business center. Modern and comfortable guest rooms include king and queen size beds.

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Select rooms have a river view or pool view. All rooms include a refrigerator, microwave, coffee maker, iron, ironing board, premium cable & high-speed Internet.

Plan an event or meeting in the conference center overlooking the Columbia River with over 7, 700 square feet & the ability to accommodate up to 450 people.

With a stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection in Richland (South Richland), you'll be within a 5-minute drive of Howard Amon Park and Columbia Point Golf Course.

This family-friendly hotel is 1.3 mi (2.1 km) from Kadlec Regional Medical Center and 3.4 mi (5.5 km) from Bookwalter Winery. Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected.

Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Richland?

This hotel has 720 square feet (67 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: USD 7.50 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from April to October.
    • Pool access available from 10:00 AM to 10 PM.
    • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet deposit: USD 50.00 per stay
    • Pet fee: USD 50.00 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Columbia River 0.1 km / 0.1 mi
CNS Cares 0.4 km / 0.3 mi
Howard Amon Park 0.6 km / 0.4 mi
Columbia Point Golf Course 1.5 km / 1 mi
Kadlec Regional Medical Center 2.1 km / 1.3 mi
Fresenius Medical Care at Lourdes Health Network 2.6 km / 1.6 mi
Yakima River 3.3 km / 2.1 mi
Bookwalter Winery 4.4 km / 2.8 mi
Barnard Griffin Winery 4.5 km / 2.8 mi
Tagaris Winery 4.6 km / 2.9 mi
Columbia Center Mall 6.7 km / 4.1 mi
The REACH Museum 6.8 km / 4.2 mi
Sacajawea Heritage Trail 6.9 km / 4.3 mi
Vintage Park 7.9 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1975
  • Year of most recent renovation: 2008
  • Total number of rooms: 136
  • Number of floors (main building): 2
  • Number of floors (annexe): 2
  • Single rooms: 54
  • Double rooms: 56
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
Show 44 more facilities & services
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Launderette
  • Medical service
  • Air conditioning in public areas
  • Hotel safe
  • SupermarketExtra charge
  • Garden
  • Terrace
  • Gym
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hallExtra charge
  • Air conditioning in Restaurant
  • Conference room: 1
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Entertainment programme for childrenExtra charge
  • Game roomExtra charge
  • SaunaExtra charge
  • Steam bath
  • Hot tub
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN BED NON SMOKINGTWIN • QUEEN BED NON SMOKINGTWN.NM-QN

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    TWIN QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-4

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWS NON SMOKINGQUADRUPLE • WITH VIEWS NON SMOKINGQUA.NM-WV

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    QUADRUPLE WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 22 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Richland Riverfront Hotel, Ascend Hotel Collection

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchenette
    • Mini fridge
    • Tea and coffee making facilities
    • Washing machine
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set
    • Carpeted floors

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Richland Riverfront Hotel, Ascend Hotel Collection

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Richland Riverfront Hotel, Ascend Hotel Collection

7.6
Very good
1,004 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
7.2 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
06 Aug 2026
Ray
While it is an older hotel the nostalgia and comfort you feel in my opinion is only seconded by the friendly, pleasant and very helpful staff! This is where we will stay anytime we are over night in the Tri Cities! Thank you all very much
2/10
Poor
05 Aug 2026
Robert
The place was undergoing renovation and there was nowhere to park. In the end I insisted on a room near to check in. It is fine now.
4/10
Poor
05 Aug 2026
Steven
Bedroom door wouldn’t shut without heavy handling it.
10/10
Exceptional
04 Aug 2026
Jennifer
Clean d
10/10
Exceptional
04 Aug 2026
Lindsey
Close to the river and parks. Great places to eat and drink within walking or biking distance..
8/10
Excellent
03 Aug 2026
Holly
There was some concern based on previous reviews but we found the rooms very clean and comfortable. The pool was wonderful and well maintained. One of the deck chairs was broken and we weren't able to open one of the umbrellas, but the staff responded to our questions and fixed the awning promptly. I would suggest better lighting in the hallways by the stairs.
8/10
Excellent
01 Aug 2026
Hannah
.
8/10
Excellent
01 Aug 2026
michael
I don't have any complaints other than I thought you really didn't get your money's worth, aka expensive for what it is.
8/10
Excellent
01 Aug 2026
Mary
Check in friendly. Interior lobby was well maintained. Our pet room smelled heavily of dog urine which was unpleasant. Comfy beds but pillows are the flat type and weren't conducive to restful sleep. Combined with the intrusive odor, sleep was mediocre. We were in room #170.
Breakfast consisted of reconstituted eggs (if you like that sort of thing), turkey sausage, fruit yogurt, sliced bread, english muffins, waffles, coffee and juice. Kitchen staff was very friendly (best part of breakfast).
It's built close to the river and has a beautiful paved walking/bike path behind the property which we and the doggo enjoyed as well as benches along the path for taking in the view and birds. The pool area looked quite nice although didn't use it.
8/10
Excellent
01 Aug 2026
Aleksey
N/A
4/10
Poor
31 Jul 2026
Suzanne
The room is smell bracket very poorly
10/10
Exceptional
29 Jul 2026
Steve
Everything was great!
6/10
Pleasant
28 Jul 2026
Robert
Unforgivable, a hotel and conference center without an elevator or escalator. The hotel was very helpful and understanding and acknowledged this major fault. They mentioned that the hotel was old. But there seemed ample room to put in one or more elevstors. As an older hotel, though upgraded, it does show some of its age.
10/10
Exceptional
27 Jul 2026
Sharon
We enjoyed how little noise from outside there was!
6/10
Pleasant
27 Jul 2026
Karissa
Maintenance and housekeeping were very helpful. Pretty good fitness center.
10/10
Exceptional
27 Jul 2026
Curtis
We had a great experience here, the only thing I can think of that this property might need is a new coat of paint on the outside but the inside everything was very well kept. Would book here again!
6/10
Pleasant
25 Jul 2026
Rose
Good location. Shower water would switch between cold to hot during shower. Not a great way to start the morning.
Breakfast was good.
Hotel staff was average, not very friendly.
4/10
Poor
25 Jul 2026
Matt
Very old facility. If you’re looking for cheap, this is adequate; but if you’re looking for anything more, go elsewhere.
10/10
Exceptional
25 Jul 2026
Christina
Big rooms. Very clean and nice furniture. Pool was beautiful. Ice machine was great bonus on hot days. Beads were very comfortable
8/10
Excellent
24 Jul 2026
Devon
The room was clean, the sheets were super soft and the pillows were perfectly fluffed. However, the bathtub was dated and getting into it, it felt as though it could fall through the floor. Outside of that everything was perfect.
10/10
Exceptional
24 Jul 2026
rob
The pool and shower. Fantastic
10/10
Exceptional
24 Jul 2026
Carl N
Clean and comfortable
6/10
Pleasant
22 Jul 2026
jennifer
Great amenities for people who like pools (families). Very clean. Nice air conditioning. Noisy breakfast area. Adjacent to river walk for exercise, nice sunrise views.
8/10
Excellent
21 Jul 2026
Rick
Only having one ice machine available on the first floor and that a bit of a walk from the room is something that should be corrected.
Self
6/10
Pleasant
20 Jul 2026
Heath
Great location by the river. Old school roadside motel that has been remolded. Rooms were small but clean, laminated flooring, no nasty carpet.
Self
6/10
Pleasant
20 Jul 2026
Gabriela
They said they’d clean after 3 days, I stayed 5 days and the room was never cleaned.
Self
4/10
Poor
19 Jul 2026
Robert
Room Smelled Musty or was used as Room for Animals. Damage to Room Bed Stand that wasn't repaired prior to our arrival.
Staff was great and friendly.
Breakfast offering we meager and not very good.
Air conditioning sounded like it was on last leg and louder than normal.
I cant speak for other rooms but it seems lately when ordering thru Expedia they give you a less quality room. if you ordered it through them you might. Have been noticing this lately when booking thru Expedia experience, just the truth.
Looks like a good place for younger family on a budget.
Partner
10/10
Exceptional
16 Jul 2026
Todd
Good
4/10
Poor
16 Jul 2026
Olga
Breakfast was good but pool dirty and on a day didn't work at all. All stairs and walkways covered in spider webs. Rooms ok .
Friends_and_family Family
8/10
Excellent
13 Jul 2026
Rhonda
The staff at this hotel were excellent! The front desk clerk was so friendly and helpful, even when we asked for the foosball equipment twice in 1 hour. We requested more towels to our room and they were delivered in less than 15 minutes, wow! The pool was perfect for my grandkids, shallow end for the little and deeper pool for the older more adventurous one. We also enjoyed the breakfast. Even though it was really busy, they kept everything well stocked and available. We would stay here again.
Family_with_children
6/10
Pleasant
12 Jul 2026
Eric
Nice/Great location being right on the water and trail but this is a pretty low scale facility. No matter where you would look, you would see things in need of repair. They are pet friendly and again being right on the trail is fantastic but the hotel itself fits more in the $75-$90/night range.
Pet
8/10
Excellent
12 Jul 2026
Scott
Everything was good. Site is great, with access to walking along the river. There were many more children than expected. I'm not sure if that was associated with an event or convention.

I would recommend.
Family
6/10
Pleasant
12 Jul 2026
Opal
Very old, almost run down feel. Inside lobby seemed remodeled but the outdoor entrances to the rooms feels sketchy with poor lit hallways.
Family_with_children
10/10
Exceptional
12 Jul 2026
Marla
I have stayed at this hotel a couple of times and the staff is super friendly and the rooms are clean and updated. It's a great location by the water and a lot of nice restaurants close by.
Self
8/10
Excellent
10 Jul 2026
Donald
Property is definitely dated and in need of repairs, upkeep, and refurbish. It seems that in many categories, the management has given up trying. Highlight is the outdoor pool area, very nice amenity. Low point is the breakfast, it seems they just want to be able to say that they have a breakfast, but almost zero effort to making it edible. E.g. they had coffee, but no creamer, when I asked if there was any available, was told \"that's it, we're out.\" Seemed to be true for the rest of the breakfast, and the employees attitude. We ate the breakfast the first day, but skipped it the rest of the stay. Room was comfortable, on par with a Motel 6, the decor very dated, with a 1980's atomic energy mural. TV and wi-fi were functional. Overall my ratings would be:
employee attitude: 1 out of 5
room comfort: 3 out of 5
grounds: 3 out of 5
breakfast: 1 out of 5
outdoor pool: 4.5 out of 5
Partner
6/10
Pleasant
08 Jul 2026
Natasha
Our room 122 smelled so badly of cigarettes. The bathroom door didnt latch and there were crumbs and garbage in the floor. We stayed here for the pool which was awesome, best part of the hotel. Breakfast was diassapointing. My friend stayed in a different room and her toilet leaked consistently.
Family_with_children
10/10
Exceptional
08 Jul 2026
Varun
It was pretty decent property and well maintained. Kind of expensive but given that it was for WA Cup I can imagine that they can charge more.
Family_with_children
8/10
Excellent
07 Jul 2026
Amy
The lobby area is wonderful and the amenities are great. The cleanliness of the back of the property is lacking. Trash on the ground the entire time we were there. Our bathtub didn’t drain properly and we notified them upon check out. Location is great.
Partner
6/10
Pleasant
06 Jul 2026
Jenilee
First impression at front desk, the employee was hygien challenged, dirty, greasy hair, body odor. Front desk person not professional, lacked eye contact, was minimally helpful, I had to request addition room key, he only gave me one. The room was not stocked with enough towels, when I went to front desk to request more, I was told they were out. Also out of pool towels. We liked the pool for the kids. I would choose another hotel on Columbia in the future, very disappointed in our stay.
Partner
6/10
Pleasant
05 Jul 2026
Carrie
This hotel was a no frills hotel. I stayed 2 nights. The hotel was ok. The staff was wonderful.
Self
8/10
Excellent
05 Jul 2026
Angi
This is a great place to stay. Not super fancy but clean and plenty nice enough. They have great amenities and there is lots to do around the property without driving. Bummer that the restaurant closed because you do have to leave to eat. My only complaint was that they had the whole place staffed with one person for the whole place on the 4th of July weekend. Not good for the guests and super unkind to the worker. He kept up a good attitude though and deserves a raise!!! Kind of makes me wonder about what type of people bien it though. Bikes need some repair and I would stay there just for those so I hope they take care of them.
Friends_and_family Family
6/10
Pleasant
01 Jul 2026
WILLLIAM
Seemed a bit out of date, surcharge for ammenties that I didn't have time to use not appreciated
8/10
Excellent
30 Jun 2026
Denise
Room was small but worked for our needs. Place is a bit drab on the outside but overall comfortable.
Partner
10/10
Exceptional
30 Jun 2026
Belinda
Clean comfy rooms
Partner
10/10
Exceptional
30 Jun 2026
Laci
Amazing love the place will use in the future if needed.
2/10
Poor
29 Jun 2026
Jennifer
This was, without question, the worst hotel experience I’ve ever had.

A few days before our stay, I contacted the hotel directly to ask whether it was possible to cancel our reservation. I never received any response. We ultimately needed the room after all, so we kept our confirmed two-night reservation.

While we were away at a softball tournament, the hotel entered our room, packed up all of our belongings, and left everything in the lobby. When we returned, we were told we only had a one-night reservation and that our room had been given to someone else.

Booking through a third-party site is extremely common. If this property accepts those reservations, they should have procedures in place to prevent situations like this. Instead, they blamed everyone else, showed very little empathy, and never took any responsibility at all. None.

Despite having “Hotel” in its name, this is actually a motel with exterior room entrances. The property is old and dated. Breakfast was disappointing, there were no pool towels, a light in our room was burned out, and when I politely asked a housekeeper for an extra towel, I was simply told “no”. The staff was rude, dismissive, & condescending.

We did everything right and still lost our room. If a hotel is willing to pack up a guest’s belongings and give away their room under these circumstances, every traveler should think twice before staying here.

The one thing I think they did well was hire a good photographer for online photos.
6/10
Pleasant
26 Jun 2026
Christine
The room had a musty smell. I pulled the curtains in the room to open the windows to air out the room, and lit looked like it had been a while since someone did that. There were dead bugs, dust, the windows weren't clean, it appeared that the curtains hadn't been cleaned in a long time. The chair in the room was very worn out The room felt a bit gross and in need of deep cleaning, to be aired out, to be updated. I used the laundry room, it needed to be cleaned badly. The property is run down overall. The lobby area was nice, but once you got to the area with the rooms it definitely needed to be cleaner and renovated., The staff were helpful and responsive.
Friends
8/10
Excellent
26 Jun 2026
Heather
This property has a lot to offer for the price. Great pool, gaming room along with pool and fooze ball too. Breakfast was good as well. Rooms very spacious, but is more like an old school resort but has had updates.
Family_with_children
8/10
Excellent
24 Jun 2026
Karen
Good location
Breakfast not good
Self
6/10
Pleasant
23 Jun 2026
Stephanie
Very comfy beds. Good for a quick stay
4/10
Poor
22 Jun 2026
David
Definitely didn't look like the pictures.
Family_with_children
4/10
Poor
21 Jun 2026
Trevor
The staff was nice and the pool was awesome, but the property is run down and it feels like they just threw a coat of paint in it rather than doing necessary updates. The bathroom had a broken light switch and the toilet was wonky. The water pressure was super hard and the drain couldn’t keep up so you had to stand in your dirty water when taking a shower. The bathroom also smelled like musty mildew. The breakfast was also really sad. The juice machine was broken and the hot water for oatmeal was lukewarm and they only had one waffle maker so people were having to wait forever in line. But the pool was awesome. We did play in it for hours while we were there.
Family_with_children
8/10
Excellent
21 Jun 2026
Alison
We stayed here a few years back and they’ve definitely done some great upgrades since then. The pool was mostly clean, but there were hundreds of sharp metal pieces on the bottom (maybe from the cleaning brush???). The rooms were nice and clean. Staff was helpful and kind. Lots of garbage left in the open air hallways overnight. The garbages were overflowing and animals were getting into them throughout the night. I think just a few more staff members for maintenance is what’s needed.
Family_with_children
10/10
Exceptional
20 Jun 2026
Tonya
Clean room, decent breakfast and great location. Perfect for a quick one night stay at a great price.
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Thomas
This is a more than adequate hotel, well situated by the river and close to the city center. Very clean and quiet.
Self
10/10
Exceptional
18 Jun 2026
GORDON
Very comfortable room. Enjoyed the pool. Breakfast wasn't great though
4/10
Poor
17 Jun 2026
Billie
I was not able to get a print out of my stay since I booked on line. The lady wasn't very friendly. Looked like the room was redone, however massive bugs outside on the door. Would not stay here again.
8/10
Excellent
17 Jun 2026
Todd
The room was nice and clean, the bed was comfy. I would like to see updated toilets to be at comfort height, theirs are very low, we asked if they had handicap ones, they said no.
Partner
6/10
Pleasant
16 Jun 2026
Brettney
Pictures make this look so much nicer than it is
Family_with_children
6/10
Pleasant
14 Jun 2026
John
Very disappointed in the hotel. Number one was the rate charged. Way too expensive for the hotel and we felt like we were gouged on the rate. The following weekend the rates were half of what we paid. Did they jack the rates up because of the softball tourney in town? The hotel was outdated. There was supposed to be a restaurant there, the signs were on the door and the neon sign was lit. The staff said it had been closed since March. The outside of the hotel, stairs and grounds, were very dirty and unkept. The breakfast was not good at all and the choices were limited. Coffee was lukewarm and the water for the oatmeal was also lukewarm. The eggs tasted terrible. The amenities in the room lacked. I packet of coffee for two people was all that was in the room. There was not a no disturb sign to put out and no instructions for the TV. Some people in our group had their rooms entered on Saturday and could not get back in them, had to go get their keys reprogrammed. This hotel was not up to the quality of most hotels I have booked through Hotels.com. I am pretty sure I will not book this hotel for another stay.
Friends_and_family Family
8/10
Excellent
14 Jun 2026
Len
This was a special mole solo business trip. Just me and my needs are simple…

Clean room, recently remodeled, ice - some breakfast - better than nothing. No real complaints
Self
8/10
Excellent
13 Jun 2026
Carol
The breakfast was good and fresh however the eating area was so noisy with the metal chairs scraping on the floor.
The hot tub finally got cleaned but the children's pool area had a lot of dirt! I suggest they clean both pools at least three times daily.
The hotel exterior is very run down and needs remodeled.its such a great location it's a shame to see it going downhill!
Friends_and_family Family
6/10
Pleasant
13 Jun 2026
Tammie
it was ok , the pictures made it look better than what it was , I didn't have time for breakfast , I don't know how it was
Partner
2/10
Poor
12 Jun 2026
Marien
Unfortunately, our experience did not match the photos or descriptions shown on the website. The room we were assigned looked significantly different from the online images and appeared to be in poor condition.

Upon arrival, we found several cleanliness and maintenance issues, including what appeared to be pet waste embedded in the carpet (partially hidden by a chair), pet urine stains along the baseboards, and what appeared to be blood on a shelf in the bathroom. The bathroom trim was deteriorating and crumbling away from the wall, and many of the doors and trim throughout the room were covered in scuff marks and stains. There was also a strong, unpleasant odor in the room.

We requested a room change, but were told that no other rooms were available.

Throughout the night, the refrigerator cycled on and off loudly, making it difficult to sleep. In addition, neighboring guests were extremely noisy and appeared to be partying until well after 2:00 a.m.

Overall, we were very disappointed with the condition of the room and the quality of our stay. Based on our experience, I would not recommend this property.
Self
8/10
Excellent
09 Jun 2026
Amy
good room for the value, you get what you pay for, not a luxury hotel or anything. SUPER dog friendly with a great dog area and direct access to the river trail which is super fun for morning/evening walks. I'm just here for work and sleep so it was perfect. Pool looked fun. dogs give 5 stars.
Pet
10/10
Exceptional
09 Jun 2026
Laura
Very clean rooms, great amenities and helpful staff.
Pet
6/10
Pleasant
08 Jun 2026
Sharon
This is an older property that has security cameras all around it. There are no elevators but does have one set of ramps only to the first floor. I consider the ramps to be very steep for wheelchairs or those with walkers. There are no rooms at ground level. The outside of the building looks old but that could improve with a lighter color paint and replace missing pavers/brinks on ramp. They could use trash containers at the bottom of ramps as trash had gathered in the corner. We were here for 4 nites and this trash had not been cleaned up, and this was the only dirty area. We did not take advantage of all amenities like conference rooms, the fire pit, 9’ deep pool, hot tub, 1 1/2’ deep kiddy pool area, lounge area with umbrellas, bicycles, game area, or walk to the river by this hotel. This had a free breakfast and coffee area that was kept clean and the food was stocked with cereal, yogurt, bread and pastries, waffles machine, scrambled eggs, and sausage links. Our room was comfortable and clean. We know the fridge was cold because the freezer had frost. The room also had iron & iron board, hair dryer, shampoo, conditioner and body wash. The area around the hotel was quiet, it was the people that were noisy. We felt safe and comfortable. I recommended one personally come check this place out if you’re wanting to have a large gathering here. I would stay here again, even though there name brand hotels nearby.
Partner
6/10
Pleasant
07 Jun 2026
Obie
Average stay rooms were a bit dated. When checking in had to pay an additional $7.50 a night for a service fee of which they could not explain. Nothing really to negative or positive just pretty much average. Not sure I would stay there again however. As for the breakfast, the eggs were fine. The sausage appeared to be steamed as they had no color whatsoever other then grey. Waffles were good. Good enough to eat and get something in your system, but that is about it. Staff and custodial services were polite. The heating and air-conditioning or more than efficient for the size of the room. No problems there.
6/10
Pleasant
07 Jun 2026
Mary
Hotel is very old but has been updated (to the extent it can be). Rooms are very small. There was trash on the ground and stairs going to our room. Other than that, I gotta say, for one night, it was fine. Room was clean and king size bed was very comfortable. Heating/cooling was very good. Lots of towels were provided. We stayed in a room facing the river.
Partner
10/10
Exceptional
06 Jun 2026
Bryan
Nice breakfast eggs sausage and the regular stuff. Room was clean and renovated. Pool was big and enjoyable.
Family
10/10
Exceptional
05 Jun 2026
Roxy
It was all about the location. The price was decent and so was the bed.
4/10
Poor
01 Jun 2026
Deborah
Glorified motel. The room was smaller than I expected. There is no elevator and you had to take the stairs to get anywhere. The breakfast was mediocre. The website advertised a restaurant but there is a sign that says it is permanently closed. My mother said if you can’t say anything nice, find something. So here is what is nice. Our bathroom, albeit small, was updated and had nice fixtures. The gym was also very nice. All of the equipment seemed well maintained.
Friends_and_family Friends
10/10
Exceptional
30 May 2026
Alexander
I liked the stay.
Family_with_children
10/10
Exceptional
30 May 2026
Eric
I always stay here when I’m in town. Never had a a problem! Great little affordable hotel near everything.
Self
10/10
Exceptional
29 May 2026
Ashley
My favorite place to stay great pool for the summer and good breakfast
Friends_and_family Family
8/10
Excellent
28 May 2026
Kathlyne
As I entered the lobby, it had a really weird smell. When I got to the room, it had a stench that we couldn’t stop smelling the entire stay.
Family_with_children
2/10
Poor
28 May 2026
Michael
The room smelled like it had been doused in Fabreeze. Looked clean initially but the updates are so poorly done- the bathroom barn door didn’t close, and the toilet wouldn’t flush. When I called the front desk for help with the toilet, they said they’d look for a plunger. They dropped off the plunger and told me it wasn’t their job to deal with maintanance issues so I had to plunge the toilet myself.
Friends_and_family Friends
10/10
Exceptional
28 May 2026
Chelsea
Super cute hotel with nice pool and clean rooms. The breakfast was ok and super crowded. They have bikes to rent, however, we were unable to rent them because they couldn’t find the air pump and all the tires were flat, so that was a bummer. Luckily there was a vendor that rented bikes along the river path…
Family_with_children
6/10
Pleasant
27 May 2026
CONNIE
The breakfast was not good.
They advertised there was a restaurant and lounge on the property and it wasn’t there anymore it had been closed down for months.
There was a water leak in the ceiling of my bathroom, it was like raining in there! They moved us to another room and in a couple of hours there was another guest in the room!!
Family_with_children
8/10
Excellent
26 May 2026
Suzanne
The restaurant advertised in the listing and on their website, is not current. There is no restaurant on site. The continental breakfast is very minimal and items are brought out cold.( eggs freshly brought out were cold)

The pool was very cloudy, I thought the chemicals maybe out of wack, but the next morning there were a family of ducks playing and swimming in the pool.

The room was great, and comfortable and very roomy.
Family_with_children
6/10
Pleasant
26 May 2026
Karen
Pool water was so durty and cold, jacuzzi was so cold also,
Family_with_children
8/10
Excellent
25 May 2026
Aaron
Staff were great. Breakfast was good. Great location for us. The bunk beds are VERY squeaky. And the jacuzzi was only lukewarm and the water wasn’t clear, but the pool was terrific. Overall we had a nice stay.
6/10
Pleasant
25 May 2026
Douglas
In the first room , the toilet overflowed and the staff was a bit slow to respond; however, the staff did move us to a new room.
The main building has been modernized and is very nice. The rooms need to be updated - especially the bathrooms.
Partner
4/10
Poor
24 May 2026
Saundra
Maybe good for family’s who want a pool. The property was mostly run down, bed was probably 20 years old, at least it felt like it. The door to our room would not even shut unless we forced it. I would not choose to stay here again.
Partner
8/10
Excellent
24 May 2026
Stephanie
Overall suited out needs for weekend softball tournament. Room was clean, well outfitted. Staff nice. While remodeled, it was a little \"used\" looking. It bills itself as resort hotel, but not luxurious (as great price reflects). One plug came out of lamp and sparked, marks on lampshade, chipped wall paint, cheap makeshift barndoor on bathroom that didnt close all the way, permanantly stained tub, small holes in drapes). Lots of families with feral or unsupervised children made it difficult to enjoy amenities (e.g , running wild at the pool; the hot tub was a play place for a huge number of children into the night - suggest hotel have no children hrs in evening and clean beforehand).
Partner
8/10
Excellent
24 May 2026
Netia
Great beds, bathrooms, rooms & spacious!
Partner
10/10
Exceptional
23 May 2026
Marci
Great place!
2/10
Poor
23 May 2026
Morgan
Pool was filthy hot tub was green,rooms were dated, bathroom door was broken and there was clearly a lack of cleanliness. Breakfast was passable. Overall my family was so disappointed they asked me to never book here again
8/10
Excellent
22 May 2026
Patrick
The staff were all great. The breakfast was nice. I have just a couple of suggestions. The stairwells were a bit dark, especially at night or when coming in out of the bright sun in the daytime. For safety, couldn’t they be better illuminated?Also, the alarm clock in our room was defective. We did not plan to use it, but we noted that the alarm was switched off. Nonetheless, the alarm sounded at midnight on our first night there. Just to be safe, I set the alarm for 3 PM and made sure the alarm was still switched off. When we got back on our second day, the alarm was blaring. I notified the staff and they said they would take care of it. i’m sure that’s a one off problem. Location was great and we really enjoyed being able to borrow bicycles to ride down the riverfront path for a couple hours.
Family
6/10
Pleasant
18 May 2026
Jeremy
Hotel is ok. A bit outdated, but ok. Room air conditioning control was broken, so fan kept running. Standard breakfast. Location is the biggest plus for the hotel since it's located along the river trail.
Self
8/10
Excellent
13 May 2026
Cheree
Nice place for the price, with breakfast included. Only complaint was the noise. Could hear the loud tv in the next room all night. Also people outside in the corridor were loud until after midnight
Pet
10/10
Exceptional
10 May 2026
Gregory
Since my work started early, I didn't get have the breakfast, but did not have any issues with anything.
The bikes are a very nice perk and the location was great.
Self
6/10
Pleasant
08 May 2026
christopher
Breakfast could open earlier. Older property. Hot water took awhile to get warm.
Self
6/10
Pleasant
06 May 2026
Guillermo
The hotel is a huge 2 story \"motel\" that is primarily programmed for large groups and conference events.....when we visited (May 1) it appeared deserted, and I only counted 6 guests....a little spooky to be in a huge hotel with only 6 guests.....Took me 15 minutes to find the ice machine....in room TV was having technical issues...The best part of the hotel is the huge pool complex and Jacuzzi, very well maintained
Family
10/10
Exceptional
03 May 2026
julie
Room was nice, bed really comfortable. Hot shower!
Pool and hot tub are nice…lots of chairs. Breakfast was good, but the same thing the two times we went down and there was no butter or cream cheese for the toast or bagels. The waffles are awesome!!
Family_with_children
8/10
Excellent
30 Apr 2026
LaVonne
The property is obviously older but they have done some renovations to the rooms. It's acceptable and the room was clean. Had everything we needed. The rooms are small.
The breakfast was decent and had choices.
We stayed on the river side and it was very quiet.
Partner
10/10
Exceptional
22 Apr 2026
Eric
The Riverfront is an exceptional value. The rims are clean and spacious. We took the site, which was bigger than most 1br apartments, and included a huge soaking tub that is plenty big for two people. It had enough amenities that one could happily stay there for an extended period.
It was pouring when we were there, so didn't get to use the pool, but it and the hot tub looked pleasant and clean.
Partner
2/10
Poor
19 Apr 2026
Michele
Terrible place to stay. Do not stay in room 116, unless you want to be kept up all night with luggage and people running and stomping up stairs right next to room and the curtains blocked out zero lights so it was like we had a light on entire time. Breakfast was disgusting both day. Will never stay here again.
Family_with_children
10/10
Exceptional
16 Apr 2026
Katherine
Good breakfast, clean rooms, comfortable bed. Nice location next to the river trail for walking.
6/10
Pleasant
15 Apr 2026
Lindsay
There were several dead bugs in the room and bathroom upon arrival. The pool and hot tub weren’t clean and the hot tub was very low in water.
Family_with_children

Location & surroundings

Richland Riverfront Hotel, Ascend Hotel Collection
50 Comstock Street, Richland, United States

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Richland Riverfront Hotel, Ascend Hotel Collection

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