Name: Richland Inn and Suites
Address: 1201 George Washington Way, Richland, 99352, US

6/10

Pleasant

02 Jul 2026

Stephen

Room was clean and freshly remodeled. Exterior was in pretty rough shape. The steel stairs were nearly rusted through and the concrete they were attached to was spalling at the connection point. Serious safety issue that needs to be addressed immediately.

10/10

Exceptional

28 Jun 2026

Paul

Friendly helpful staff. Clean room.

Partner

8/10

Excellent

22 Jun 2026

Dilia

Cleanliness of the building and staff was very professional nice and friendly.

Family_with_children

10/10

Exceptional

21 Jun 2026

Alejandro

N/A

Family

10/10

Exceptional

14 Jun 2026

Daleyne

Staff was very helpful. Room was clean and comfortable. No concerns or
complaints.

Self

8/10

Excellent

10 Jun 2026

Ward

This is a good value property. Nothing fancy, but room was clean and appeared to have been recently upgraded so condition was above average. Bed and linens were also well above average.

Self

2/10

Poor

14 May 2026

Jared

Never got in. I arrived late as I was driving in. They couldn’t find my reservation on their system at the hotel.
I ended up having to sleep in the car!!
After hours, advise me to call Orbitz and request a refund.
Did this the next day and orbits called the hotel which magically was able to find the reservation - so no refund.
Never this hotel again and never with orbitz

2/10

Poor

27 Apr 2026

Ryan

If your looking for a fun place to have fun with your kids look no further! You can enjoy their amazing pool and have a picnic at their fantastic outdoot seating area. If your kidos try and play with a nerf football your family can enjoy the hotel manager calling the cops for a special night of play! So if you want a great place to stay with these wonderful amenities, loud sirens and fantastic staff this is your place. But do keep an eye on things as the area is as great as the Bates Motel.

Family_with_children

8/10

Excellent

17 Apr 2026

Laren

When you first drive up you think oh my what have I done. It's one of those 60s motels. But when you get into your room. They have been nicely remodeled. What s nice surprise.

Self

8/10

Excellent

14 Apr 2026

Gary

First time being there was good, close to food, gas and race track.. beds were great!!, kitchen light was brun out and the TV remote didn't work correctly.. sound proofing the room could help with outside noise.. well its not the Hilton.. if just need to just a stay over and hit the road the next day.. this is the place for the price...

Family

10/10

Exceptional

02 Apr 2026

tabitha

This was a great experience here! They set me up sweet with a late check in, room was SO clean I was impressed. Staff was kind and sweet, would definitely stay here again great value. Thanks y'all!

Self

10/10

Exceptional

06 Mar 2026

Jesse

Room was clean and nice layout, had a stove, a microwave, nice fridge and freezer combo, counterspace, a sink and dishes and silverware and cooking utensils. Overall was a nice place to stay. I would stay there again. Staff was friendly, good location as well.

Friends

10/10

Exceptional

12 Feb 2026

Angie

Helpful and accommodating staff. Excellent location for Kadlec hospital visits (minimal travel time).

Leisure Self

8/10

Excellent

20 Dec 2025

Jasan

The room was very clean, however the cleaner was very strongly scented.( I think fabuloso) This is a personal problem with strong cleaning materials, so not a wrongdoing on their part, just preference on mine.

Sheets and bedding and towels were clean, the bed comfortable. If you just need a place to sleep, this is perfect. Nice price point, clean, and felt safe the whole stay.

Business Self

8/10

Excellent

01 Dec 2025

Maria

The room is litter that I expect, but clean renew, safe, convinience, the girls in front desk very nice polite helpful, I recommend if you have a love one in the kadlec hospital

Family

8/10

Excellent

09 Nov 2025

Lynn

Yes.

Leisure Self

2/10

Poor

08 Nov 2025

Amber

My room key was not in the lock box, I was checking in late and this was a horrible experience.

10/10

Exceptional

24 Oct 2025

Cathy

The room was very nice and clean. The front desk Personnel were extremely friendly and helpful. It is so close to so many places and close to my sisters which is where I need to be

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Jay

Good place

10/10

Exceptional

09 Oct 2025

James

Great value

10/10

Exceptional

20 Sep 2025

John

Fiftieth Reunion Stay

This is a great location. Many food options walking distance. The rooms are very nice.

Friends_and_family Friends

6/10

Pleasant

16 Sep 2025

Jesse

There were transients living on the property. I had to park my vehicle on the roadside. Room smelled like cigarettes. The staff were very welcoming. It’s an old piece of property.

Business Self

6/10

Pleasant

01 Sep 2025

Karl

Reasonably priced, clean, quiet

This is a reasonably priced, clean, fairly quiet place along the main drag near everything in Richland. I was given a \"handicapped\" room but had to make coffee on the floor because no outlets available near refrigerator and microwave. And no hooks to hang tote bags (except in bathroom). No shelf near sink in bathroom either.

Self

8/10

Excellent

23 Jul 2025

Earlyn

It is a clean place. Appears recently remodeled. No carpet.
I didn't like

8/10

Excellent

13 Jul 2025

Scott

The exterior would make you think it’s not a nice place. They’ve re done the interior and the beds are comfortable. I was there for one night so it worked for me

Business

6/10

Pleasant

06 Jul 2025

Andrea

The office did not stay open for late checkout but they cover that with lock boxes. Room was nice enough pool and stair way under construction.

Leisure Family

6/10

Pleasant

28 Jun 2025

Eloisa

None

8/10

Excellent

28 Jun 2025

Candy

small room but it was clean. the bed was comfortable

Leisure Family

6/10

Pleasant

22 Jun 2025

Susan

The bed was very comfortable and the pillows were excellent. I wish I had them at home. The room was quite basic. No counterspace in the bathroom and no magnifying mirror. The room didn't have an iron, so my clothes that I thought I would be able to iron when I got there remained wrinkled from the flight. Light was visible around the entry door and there wasn't a safety mechanism for the door like most rooms. I propped a chair in front of the door. The room was very clean and it appeared to have been recently upgraded. The TV was not hooked up to cable, and I had to plug the cable line in myself which was really odd. I could hear the people next to me when they walked across the faux wood floors. Overall, it was okay but not worth the price I was charged.

Leisure Self

8/10

Excellent

14 Jun 2025

Neil

Room was clean and comfortable.

Leisure Partner

10/10

Exceptional

07 Jun 2025

Lucas

Richland Inn and Suites offers a quiet and comfortable stay with clean, well-maintained rooms. The staff was friendly, welcoming, and always ready to assist, making the experience even better. The peaceful atmosphere made it easy to relax, while the rooms provided everything needed for a pleasant stay. Whether traveling for business or leisure, this hotel delivers excellent service and a restful environment. If you're looking for a hassle-free and cozy place to stay, Richland Inn and Suites is a great choice. Highly recommend for anyone seeking a clean, quiet, and friendly accommodation in the area.

Leisure Friends

10/10

Exceptional

04 Jun 2025

Katie

Nice staff and updated room

Leisure Partner

6/10

Pleasant

28 May 2025

David

This is a cheap motel with a new coat of paint. The walls are thin and the traffic noise considerable. The bed was comfortable. The stairs looked like they might crumble into a pile of rust. The worst part for me was the stink of cleaning products. The lobby and my room reeked of nasty artificial scents.

Business

8/10

Excellent

27 May 2025

William

The rooms were clean and smelled fresh. A good basic, no frills motel that met my needs.

Self

10/10

Exceptional

22 May 2025

Leslie

The room was very nice. The exterior needs some refreshing.

Business

10/10

Exceptional

20 May 2025

Verified traveler

Words about things

I had a pleasant, but short stay! The staff was incredibly helpful and the nearby shopping center is a lot of fun

Self

8/10

Excellent

17 May 2025

Robert

We would stay there again.

Rooms are newly renovated. Exterior renovation is in process. Beds were new and comfortable. The office closes at nine. Phone number is provided to contact “security” if needed. Stove top, coffee maker and small fridge/freezer in room. No microwave or clock/radio. Nice sized flat screen tv in room. Not sure about available programming, but it was a smart tv with lots of channels. No breakfast. It’s not a Hampton Inn, but at half the price it was nice enough. We will probably stay there again.

Partner

10/10

Exceptional

08 May 2025

lori

Check in was fast and easy, rooms are clean and roomy

Business_and_leisure Family

10/10

Exceptional

04 May 2025

Tyler

Newly renovated clean and great space.

Leisure Pet

4/10

Poor

27 Apr 2025

Sergey

The room is clean and appears to be recently renovated. However, the sound isolation in the facility is terrible - you hear other guests speaking and walking on squeaky floors above you as if the walls are not even there. There is a constant sound of heavy traffic from George Washington Way, starting very early am and lasting until late pm, so you will need good quality ear plugs to sleep. The air conditioning unit is amongst the noisiest I have experienced out of 100 hotels I stayed in. I simply turned this dreadful contraption off, but I am not sure what I would have done in summer of winter. HVAC units in neighboring rooms appeared to be noisy as well when people tried to turn them on. After a few nights, I could wait to get out of this hotel and will never come back. There are plenty of much better hotels in Richland, and I would strongly recommend not trying to save money and stay elsewhere.

Business Self

4/10

Poor

10 Apr 2025

Geri

The room was fine. The outside needs work. I had to renew my room key because they had me as checked out after 1 night instead of the 2 that I booked and paid for. The day after i checked out, my credit card was charged $60. When i called about it, they couldn't tell me why. They said someone else would call me back. The next day, i called again because nobody had called. This time I was told that it was because of an oil stained sheet. That is bogus! They said they have a picture. They told me they would have the manager call me. That was 2 days ago. Even if i did see the picture, I know it wasnt me. I think they do this to scam their customers. For the price I paid, this was not what i was expecting. Watch your credit cards after checkout!

Leisure Self

10/10

Exceptional

10 Apr 2025

Mary L

The room was nice, clean, and the staff very friendly. I enjoyed my stay.

Leisure Self

8/10

Excellent

07 Apr 2025

Bryan

Many dining choices within a block.

Business Friends

10/10

Exceptional

26 Mar 2025

Lucas

The girl at the the check-in was very nice. Our room was clean....for the most part. The floor in the room we stayed was a little dirty but very tilted. I mean fun house sensation tilted. The box springs had stains all along the bottoms. I mean maybe they were clean but they didn't look good. There was no coffee maker in the room. I have never stayed in a hotel room before without a coffee maker. The heater/AC unit was making a horrible sound so we just turned it off. The vent in the roof was banging very loudly. It was windy but the vent itself just needs to be replaced. No security lock on the inside, which I thought was odd.

Leisure Partner

6/10

Pleasant

26 Mar 2025

Donna

The room was clean. Blackout curtains would be nice, way to much light coming in the

8/10

Excellent

23 Mar 2025

Danette

The staircase handrail was not securely attached in a couple sections. The property was under construction.

Leisure Pet

8/10

Excellent

23 Mar 2025

Phil

Request top floor if you want more quiet (I think upper floors are hard material so you hear everything if youre below). Rooms are bright at night from exterior lighting so bring an eye mask.

Leisure Self

10/10

Exceptional

28 Feb 2025

Thaddeus

The rooms were nice

Leisure Self

8/10

Excellent

23 Feb 2025

Virginia

The outside of the motel is a bit deceiving but the room was remodeled, neat, clean , king size bed was comfortable. Had a nice refrigerator/feezer, Microwave and coffee pot. And, Price was good. Office staff was very welcoming. Would stay again.

Partner

10/10

Exceptional

05 Feb 2025

Elwood or Sandra

Only one set of outside stairs others blocked off. Parking too far away.

Business_and_leisure Partner

10/10

Exceptional

17 Jan 2025

Jacob

Staff was amazing and very accommodating

Leisure Partner

10/10

Exceptional

02 Dec 2024

Ann

Great rooms for the price

The pillows are horrible but the rest of the room was great. I so wish there was a small coffee pot but we can't have it all. The gal at the check in was amazing.

Friends_and_family Family

8/10

Excellent

10 Nov 2024

Erik

They are in the process of updating the facility. They appear to be doing good work and using quality materials. When finished I believe the property will be quite nice. Now it is clean and comfortable. I will stay again when I need to overnight I'm the area. Good quality for the price.

Leisure Partner

10/10

Exceptional

08 Nov 2024

Chelsea

Great for what we needed super friendly staff great food near by and clean rooms

8/10

Excellent

05 Nov 2024

doug

they need coffee in the rooms

6/10

Pleasant

03 Nov 2024

cristina

It was ok…

The check in was awkward. Their policy is that everyone over 18 has to show ID, but they didn’t take my car tag number. I went to get ice which was in a room with vending machines and laundry access. There wasn’t a light outside the door and there was a 3” step down. I wasn’t expecting it so my knee was jarred a bit. Safety issue in my opinion. Close to lots of restaurants.

Self

6/10

Pleasant

18 Oct 2024

Jessamyn

The property is very old and run down. Very noisy with thin walls. The room was clean.

Leisure Friends

6/10

Pleasant

08 Oct 2024

David

The bed was comfy though not the pillows, The air conditioner/heater was noisy and the TV only offered one useable channel (the staff did fix this when I mentioned it).

Leisure Family

10/10

Exceptional

06 Oct 2024

Shantina

Wonderful stay

Updated rooms. We had the dinette room which was awesome. Didn't use any of it though. Pet friendly which was nice. There is a pet deposit.

Friends_and_family Family

10/10

Exceptional

01 Oct 2024

Margaret

Close to family

Leisure Family

10/10

Exceptional

30 Sep 2024

keith

Great spot amazing customer service

Partner

6/10

Pleasant

28 Sep 2024

robin

The hotel is under renovation so they have some new rooms that are nice but it’s a mess

Leisure Friends

10/10

Exceptional

16 Sep 2024

Linda

It is close to the river trail, restaurants, clean and quiet.

Leisure Pet

4/10

Poor

01 Sep 2024

Lee

We had a flea in our room and after walking barefoot in the room, my kids feet were black with dirt.

The girl at the front desk was nice. The management was terrible.

No coffee maker in the room, but you can get it in the office if you wait until 8am.

Area is fine and close to river and food.

Family

10/10

Exceptional

23 Aug 2024

Garreth

It’s an older building but the rooms have recently been renovated —moen bathroom fixtures, laminate flooring, really well done. I’m pretty ocd about bathrooms and the en suite / shower was very clean.

Business Pet

10/10

Exceptional

20 Aug 2024

Garreth

An older building but the rooms have been renovated so it’s a little gem.

Business Pet

8/10

Excellent

15 Aug 2024

Carleen

Nicer than expected

I was skeptical at first due to all of the construction going on when I arrived. The room was very clean, I could have done without the type of air freshener that was used; it irritated my sinuses.
I was a little disappointed that there wasn't a coffee pot in the room, coffee was offered down stairs at 8am, I left at 6:30 am each day. That I was able to work around. I will recommend and return to that location in the future if needed.

Business

8/10

Excellent

24 Jul 2024

Cole

Good access to Richland activities

Leisure Self

10/10

Exceptional

23 Jul 2024

Wendi

It is obvious that the owners/managers are working hard to remodel and upgrade this property. The room was simple and clean and had everything we needed. The front desk employees were very friendly and accommodating. There were materials around the property indicating they are working on rooms and other parts of the property but nothing was in the way or dangerous.

Leisure Partner

10/10

Exceptional

22 Jul 2024

Jon

Room was clean and comfortable. Don’t let the look of the building or the construction deter you from staying here.

Leisure Family

8/10

Excellent

13 Jul 2024

Verified traveler

Hotel

Hotel is still under construction. So there for they should place people away from rooms that are being worked so damn early. Another, issue I had, cleaning lady opened the door and said oh your still here? It was 10am when check out is 11:00 am.

Partner

6/10

Pleasant

01 Jul 2024

Rhiannon

The rooms were great, but the outside looked like they were updating and hopefully they follow-up with that because it is very dated outside and the stairs are a bit scary. They look like they're one bolt from falling to the ground. It's a pretty long walk from the parking lot to the motel. Especially when you're carrying stuff.

Leisure Pet

8/10

Excellent

29 Jun 2024

Cindy

The outside is a bit outdated but the rooms are very nice remodeled. They have a little stove, fridge, dining room, microwave and sink. Very nice rooms. The bathrooms were very nice. Outside of the property can be a little uncomfortable in the evening but overall safe.

8/10

Excellent

16 Jun 2024

Barbara

Remodel refresh

The remodeling was wonderful, but missing a few things no dresser is ok but luggage bench and hangers are needed. The stairs need a safety check but your staff was on point.

Business

8/10

Excellent

10 Jun 2024

Penny

From the outside the property looks old and run down but my room seemed brand new. Nice and clean and bright inside room. The laundry facilities were bright and clean too. The place was quiet and the people were friendly. I would definitely stay here again.

Leisure Self

6/10

Pleasant

30 May 2024

Jean

Good basic hotel

Good basic room, was in the hotel is in the process of upgrading the hotel, so room was newly redone in an older building. The room next to us wasn't finished yet. Good price, but you got the basics. At least some coffee would be nice to have.

Partner

8/10

Excellent

26 May 2024

Jessica

The remodel is looking great! The rooms are beautiful! However the stairs and railing outside are pretty sketchy right now.

Friends_and_family Family

2/10

Poor

24 May 2024

Thaddeus

They told me it was $100 security deposit comes to find out it’s $200 and they took it for a little bit and make up on a pillow case. They rob people

8/10

Excellent

22 May 2024

Brian

I would stay there again quiet and comfortable

Leisure Family_with_children

8/10

Excellent

19 May 2024

James

Recently remodeled room. Nice.

6/10

Pleasant

07 May 2024

Jeff

Older than I thought. Not the best part of town

6/10

Pleasant

03 May 2024

Rachel

Pot smell outside most of the time. Smoke shop nearby might have been problem. Room had weird smell. Almost like it was a smoking room and couldn't get the smell totally out. Room appears clean but when we wiped up some water on the floor the cloth was black, so not sure they mop the floors.

Leisure Family_with_children

6/10

Pleasant

22 Apr 2024

Teri

Great hotel in a not so great area

The staff was polite and attentive. One of the cleanest hotels I've stayed in. Comfortable bed. The refrigerator had a decent freezer with it. Not much for in-room amenities but they were in the lobby.
There were some sketchy people out in front of the hotel when i arrived but i was able to not worry able that too much. It was the 3 drive by shootings on my second night between 10-11 that unnerved me. Seeing the police patio the area helped a little but....

Self

4/10

Poor

21 Apr 2024

Delma

I felt they did not take care of the property the way they said they would. They said NO smoking of any kind on the property. Right outside my room, there were cigarette butts. There were low income people living there and smoking. There was dog poop everywhere. I could hear music and talking until probably 2 am. The interior of the room was redone and it was nice. So was the staff

Leisure Self

8/10

Excellent

24 Mar 2024

Ashley

The room was beautiful and comfortable. It was just really noisy. Lots of people out by the doors talking throughout the night.

Friends_and_family Family

6/10

Pleasant

17 Mar 2024

Verified traveler

Very noisy

Self

2/10

Poor

10 Mar 2024

Mario

book a hotel at Richland Inn and Suites

and when I arrived it was closed there were no people I lost my money and my time I do not recommend these services

8/10

Excellent

19 Feb 2024

Verified traveler

Appealing Renovations

My accommodations with regard to my room was a delight. Recently remodeled with a neo-modern style nd a taste of asian decor, imo, it was a pleasurable stay.

Business

10/10

Exceptional

27 Jan 2024

travis

staff was awesome.

Leisure

6/10

Pleasant

06 Nov 2023

Diana

Rooms are ok. Updates and clean. Walls too thin and hear everything.

Leisure Family

8/10

Excellent

27 Oct 2023

Teresa

Remodeled rooms.

Older property, in the process of remodeling. Our room was a\"newbie\", everything replaced and clean. New big screen TV. Simple kitchenette. The rooms between ours and the front office are the originals, looks like they are residential rooms rented by the month by the locals. Everyone quiet. Some road noise. Front desk is efficient and friendly. Location worked for our purpose. Price was affordable.

Partner

10/10

Exceptional

15 Oct 2023

Sally

Don't let the facade fool you. They are currently renovating the property. We were recently there on a road trip to see family. The room we stayed in was great with modern fixtures. The parking lot was easy to get in and out of and you were about five-minute drive to grocery stores. Would stay again if in the area.

Business_and_leisure Family

10/10

Exceptional

01 Oct 2023

Kimberly

Room was recently remodeled and really clean.

8/10

Excellent

28 Sep 2023

Douglas

Newly remodeled. Very clean room.

Leisure Self

8/10

Excellent

25 Sep 2023

Julie

My husband ended up in the hospital duting our vacation. Richland inns and Suites offered a newly remodeled room at a reasonable cost. They are in the middle of remodeling but my room was clean and comfortable. The noise level was a little high around my room but did not continue into the night.

Partner

10/10

Exceptional

17 Sep 2023

Jan

The motel is in the middle of a renovation. We got one of the remodeled rooms, it is very nice.Very clean and comfortable
Both Myra and Amalia went out of their way to accommodate us.
We would definitely stay here again.
Sincerely, Jan

Business_and_leisure

6/10

Pleasant

04 Sep 2023

Lisa

My biggest problem was hidden fees here. Was not told there would be a $100 extra charge which would be returned when I checked out. People need to know these thinks to plan their budget.
Convenient location to Howard Amon Park. Big rooms. Phone don’t work when I got there (don’t they check for this when they prepare for new guests?) Bathtub bottom made arrangements noises. No breakfast or coffee in the room but coffee and muffins in the office.
Biggest concern was poor value. Way too expensive fir a motel with no amenities.

Leisure Self

8/10

Excellent

20 Aug 2023

diane

It was good value for the $. My room was freshly renovated, clean, and tastefully decorated. Cute little fridge and microwave. Window AC worked great, especially welcome because of the heat and smoke from wildfires. All staff were pleasant and accommodating, gave good recommendations for nearby restaurants and businesses. Room was quiet.

Business_and_leisure Self

8/10

Excellent

20 Aug 2023

Gene

always nice to arrive to a newly refurbished room.

Leisure Self

8/10

Excellent

31 Jul 2023

David

Great stay for the money.