Name: Inntel Hotel Istanbul
Address: Kocatepe Mah.Taksim Cad.No:49, 49, Taksim/istanbul, 34437, TR

6/10

Pleasant

22 Apr 2025

Nael khamo

The the light in the room half of them was over service

6/10

Pleasant

15 Feb 2025

Juma

I had problem with the payment during staying I have to pay when I arrive but they took the money from my account which is not right at all

Leisure Self

10/10

Exceptional

10 Dec 2024

Ali

It was great staying Inntel hotel!

Partner

2/10

Poor

07 Dec 2024

Angela

Bad service

4/10

Poor

01 Dec 2024

Hossam

It was livable - the rooms look nothing like the pictures. The walls are dirty, they allow smoking in the rooms which was causing us all sorts of discomfort, linens, towels and pillows were dirty and smelled like sweat, first night the power went out 4 times.
However, after we complained things got a little bit better and we got housekeeping everyday, which provided as clean towels and comforters as possible. Overall I’m disappointed with the misleading pictures and the smoking, but the location was great and the staff were nice to us.

4/10

Poor

10 Nov 2024

Janan

These rooms do not look like the pictures in real life. All the sheets are very dirty, not washed with lots of body hair and the bathroom looks like it has not been cleaned in a while. Overal very bad experience and it is not recommended at all. We had to change the hotel after 2 nights of our vacation and it has been very frustrating.

Leisure Family

6/10

Pleasant

07 Nov 2024

Mustafa

The room is spacious and reasonably priced. It has a lot of counter space. The room however is showing signs of deterioration and bad maintenance especially in bathroom. Bidet is broken and not functioning properly. Water in shower pooling away from drain making it a risk for causing slipping and falling. There is an unusual smell coming out of sink drainage.

Leisure

10/10

Exceptional

06 Aug 2024

ali

Like the location near taksim square

Leisure Friends

8/10

Excellent

13 Jul 2024

Esraa Houssein

Walkable and safe place ‘ very friendly staff

6/10

Pleasant

19 Jun 2024

Sumiya

Big rooms nice breakfast but taksim area needs lots of cleaning.

6/10

Pleasant

24 May 2024

Sumiya

Only location and average breakfast

10/10

Exceptional

02 May 2024

soli

Everything was just fine and normal

Leisure Family

8/10

Excellent

29 Apr 2024

Sass

It’s my second time and sure i may come again

Leisure Family_with_children

8/10

Excellent

30 Mar 2024

Esraa Houssein

Clean and quiet / very good location

Leisure Family_with_children

10/10

Exceptional

02 Mar 2024

mohamad

Excellent

Great

Friends_and_family Friends

4/10

Poor

22 Jul 2023

El sheikh Marwan

Location is good but room was not the expectation , around the area was so noisy

Leisure Family_with_children

2/10

Poor

15 Jan 2023

Michael

Room not clean, they didn't give me room Whatever ask for

10/10

Exceptional

25 Dec 2022

Sigalit

Very good location
Hotel is very clean

2/10

Poor

17 Oct 2022

tariq

Front Lobby smoke smell:
Front desk personal was smoking outside the door before I stepped in and whole lobby had smoking smell inside. I did complain to the front desk personal as soon I stepped in.

Elevator was dirty.

Carpet in the hallways was dirty.

Bathroom floor was not clean and shower floor had disgusting marks on the floor. This lead me to leave this hotel.

I stayed in the room for 5 minutes and then left the hotel and went on to search for a good hotel on the foot. I spent 3 hours to find a good place because everything else was completely booked. I had very bad experience with INNTEL HOTEL and had to walk around the whole area to find one good hotel for almost 3 hours. I was totally exhausted by the time I found a good hotel but was happy that finally I found something which was better and up to my expectation. I ended up paying $250/night (this was price was for walk in customers and hotel was totally booked but they did have one corner room available) at the The Marmara Taksim (very nice and clean hotel).

Please take INNTEL HOTEL off of your list. This hotel is nowhere close to any other hotels I stayed during my trip. I’ll not recommend this hotel to other travelers.

I moved out right away after stepping in this hotel. This hotel was very hard to find out too. No one in the area new this hotel and google map direction was not leading to this hotel. Name of the hotel was not clearly visible. I had to spend long time to find this hotel.

Business_and_leisure Self

2/10

Poor

16 Sep 2022

Ali

It is not same as announced
No pool

Leisure Family

6/10

Pleasant

11 Aug 2022

Wael

Alot of hair in the room.. Bad cleaning

8/10

Excellent

07 Aug 2022

NAJWA A.F.

Near the shopping center

Leisure Family

8/10

Excellent

18 Mar 2022

Khaled

The best staff member was Ghassan. The room shown on Expedia look bigger. We were happy from the experience all over

Leisure Family

4/10

Poor

09 Mar 2022

Sarah

I booked for a freind of mine and this is his review
The property was nice and clean. End review
Because i used my card to book tjis hotel for my friends didn't like that they made 2 attempts on my credit card even though i specifically chose for them to pay at the property. The first attempt was on the day i booked their stay and the second was the day of arrival ( i informed them that they'll be late to arrive) they tried to withdraw the total amount before they arrived. Thanks God they failed because i didn't transfer enough funds to my card.
Both times i reached out to the property and got no response. That was extremely unprofessional and wrong

Business_and_leisure Family

8/10

Excellent

29 Nov 2020

Fatima

Staff were very friendly and helpful. This hotel is perfect if you want to stay in Taksim- 6mins away from Taksim square. Breakfast had minimal options however I enjoyed my five day stay

Friends_and_family Family

10/10

Exceptional

04 Oct 2019

Verified traveler

Very nice hotel , staff very good especially mr bassel very friendly and professional , sure i will come again

Leisure

8/10

Excellent

04 Oct 2019

Amani

My Review

It was a good experience, good stay for some days in Taksim, 2 mins from Taksim square and a good breakfast, very friendly staff

Family

6/10

Pleasant

15 Aug 2019

Verified traveler

No comment it was ok; perfect location.
Our stay was brief.

Leisure Family

10/10

Exceptional

27 May 2019

Niloufar

The hotel was so close to the main shopping town, staff are so nice and responsive to what you need.... breakfast was really nice and so many choices... highly recommend this place to anyone who is looking to come to see Istanbul.

Friends_and_family Family_with_children

10/10

Exceptional

16 Apr 2019

George

Great Hotel

We went there for a 3 night stay.
Hotel is literally 2 minutes walk from Istiklal street which was the focus of our trip.
Room service was on point.
Front desk staff were always cheerful and serve with a happy smile.
Breakfast was good and tasty.

Family

10/10

Exceptional

07 Feb 2019

Verified traveler

everything was perfect, friendly staff, clean rooms, variety of facilities, proper food

Leisure Family

10/10

Exceptional

23 Jan 2019

Verified traveler

Really friendly and helpful staff

I had a short visit to Istanbul. The receptionist in the hotel was very friendly, polite and helpful and he told me some places I must see in Istanbul.

2/10

Poor

23 Dec 2018

Verified traveler

Bad hotel, I highly don't recommend it.

When I arrived for the check in. They told me the room is not available and they will transfer me to different hotel. Even though I've already booked and paid for the hotel online.

They moved me to very bad hotel with no services and the toilet is with the bedroom with cheap separator in which you can smell everything from the bathroom.

I don't recommend you to book with this hotel. Pay more for different one and have better accommodation. The exact story happened to my friend as well.

Partner

8/10

Excellent

11 Dec 2018

Saif Eddine

The hotel was nice, friendly and professional staff.
The only issue I had is that in the booking website it was mentioned that a late check out of 2 hours is provided for free, but at the reception they've only provided 1 hour.

Partner

10/10

Exceptional

24 Nov 2018

Tarek

Lovely staff, clean hotel, good location, but the breakfast is very poor

8/10

Excellent

22 Nov 2018

Rod

Its a friendly atmosphere and stuff but the hotel need a massive restoration.............

Leisure Friends

8/10

Excellent

18 Nov 2018

Rod

Staff is friendly but a massive renovation is needed

Leisure Friends

8/10

Excellent

28 Oct 2018

Hawra

Nice hotel

Comfortable stay overall

Partner

8/10

Excellent

02 Oct 2018

Verified traveler

Not bad

We chose this hotel because of the price and you get what you pay.
The room not modern and with cheap furnetire, the room size is ok and the breakfast is too basic
The bathroom is small and if you are tall or fat you will not like it
The location is good, close to taksim sequare and metro station
Overall not bad

Family

2/10

Poor

28 Jul 2018

Verified traveler

Bad service, bad conditions, arrogant staff, never again...

8/10

Excellent

07 Jun 2018

Moe

Good stay but i was expecting more

A small hotel with a very helpful staff. I would expect more from a 4 stars hotel and i would give it 7.5/10 not more.
Bassel is awesome and all of the employees are very helpful

10/10

Exceptional

18 May 2018

Alex

Comfortable bed, great breakfast buffet, friendly & helpful emplyees, very central location. I always like to stay at the Inntel Hotel at Taksim. ;-)

6/10

Pleasant

14 May 2018

Imran

Incorrectly categorised as 4 star.

Staff very friendly and accommodating, but let down by a shabby, run down musty smelling outdated hotel that has been incorrectly categorised as a 4 star hotel. My advice is to book elsewhere and direct with the hotel, as you will get a better deal minus the agency fees. We ended up eating breakfast across the road at the Parma hotel, which was so much cleaner and food exceptional (didn't fancy dry proceeded chips at the inntel for breakfast). Much to my dismay, discovered that the Parma hotel was almost identical in price to inntel! The inntel is not a 4 star hotel, much cleaner hotels situated in Taksim for similar prices.

Family

6/10

Pleasant

08 May 2018

Verified traveler

Close to Taksim, but not the best

The hotel is in an excellent location, and the staff are helpful and polite. The rooms were cleaned daily, but they were not especially, mostly on the first day. Also, the rooms were non-smoking, but the staff smoke on the stairs, and the smell comes in to the room through the air vents at all times.

4/10

Poor

12 Apr 2018

ammar

would not recommend

The rooms were overall comfortable and clean but its size was small , the reception not helpful at all , the housekeeping removed cards from rooms in ordered to save electricity while we were out ( even though we asked them not to because we had insulin shots in the mini freezer that almost got ruined ).
dinning hall was small with the same meals requiring for our 8 days stay .

Family

10/10

Exceptional

05 Apr 2018

Verified traveler

There was maintenance behind the hotel , but very short distance to taksim .

2/10

Poor

22 Feb 2018

Verified traveler

Not recommended for families.

The staff working on the night shift were really rude and was not friendly or willing to help. They promised to give us a child bed the next day of our stay (which they never), so 3 people had to sleep in a double bed for 2 two days. They offered me another room but double the amount of what I paid for the previous room, so I had to leave my family and stay in another hotel. However, the staff working in the morning were polite and helpful. The only good thing about this hotel is that it is close to Taksim square and the rooms are clean.

Family

10/10

Exceptional

31 Jul 2017

ahmed

Perfect hotel for families

I really happy to make booking in this hotel couse it has many advantages first it very close to midan taksim and alot of shops.

I recommend it for all

4/10

Poor

27 Apr 2017

Verified traveler

Just one of a bad experience

Nothing much to say except disappointing.
Was expecting a better cleaner hotel for a rating excellent.

2/10

Poor

26 Apr 2017

Verified traveler

WasVery bad choice to spend easter holiday

Very bad choice ,to me I will not rate it 1*
Dirty rooms from bed sheets to towels....
Limited breakfast and unpleasant.
I will not recommend it to anyone as a lot of choices where to stay in Istanbul.

2/10

Poor

24 Apr 2017

Marian

Bad choice

Everything was bad, rooms, bathrooms, lobby, breakfast...and most important cleanliness.

4/10

Poor

23 Apr 2017

Manuel

Worst hotel ever booked on Expedia

Arrived at the hotel, check in was quick, nice staff. Looked around, no lobby at all, went up to the room, wow, disappointed with everything, cleanliness, bathroom, bed, room view.
Who rated this hotel 4 stars??? and how come the rating is excellent. I booked 3 rooms for myself and my family, we were all disappointed. My sister found blood on the towels and went crazy. We complained to the reception, he was very cool and apologized and nothing else was done as if he was saying take it or leave it.
When we asked for better rooms, we were told you get better rooms on higher floors if you book directly through us but not through Expedia. We were told as well by the staff that the hotel is 0 stars, as it's a boutique hotel, in Expedia it says 4 stars. The pictures of the hotel on the website is nothing like the real ones. I guess you should investigate. Breakfast was terrible, limited and for 8 days it never changed same variety.

8/10

Excellent

15 Apr 2017

Verified traveler

Close to Taksim Square

Comfortable and clean. Staff exceptionally helpful. Strangely, no bedside lamps. Good choice for breakfast.

10/10

Exceptional

12 Mar 2017

Alex

Nice hotel in central location

We stayed at the Inntel Hotel twice and would return anytime again. Very friendly and helpful employees & easy to reach. Only a short walk to the Taksim Metro and very close to Havatas Airport shuttle.

8/10

Excellent

15 Jan 2017

Muna Sbouh

Very Good Hotel

Inntel is very good Hotel and staff were very friendly

8/10

Excellent

07 Dec 2016

mira

Renovated, comfortable and clean + wonderful staff

I stayed at Inntel with my parents; we stayed in two double rooms. The rooms are spacious, very clean, modern and renovated. The colors are vibrant and happy! The lobby is somewhat small, but that's fine - it's perfect for waiting for your travel buddies and chatting with the front desk employees for a while. Breakfast is good: there are pastries, cheeses, hot variety, etc. Enough to keep you full until the afternoon :)
The employees, namely Bassel, are very helpful and knowledgeable and made this boutique hotel feel like home! They helped us with transfers (especially in the rainy weather) and gave us some advice. Most importantly, they always greeted us with a smile!

10/10

Exceptional

20 Nov 2016

Michael

Very friendly and accommodating staff...very nice room...close to very good restaurants in Taksim

10/10

Exceptional

18 Oct 2016

Zena

Wonderful, homey hotel in a great location

Friendly, welcoming and extremely helpful staff. Thank you Mert, Mehmet, Bassel and Mohamed for your wonderful service. I will definitely be returning to beautiful Istanbul.

10/10

Exceptional

14 Jul 2016

Karim

Nice hotel ... 1 street away from Taxim like 5 min

AmaZing ... Would defintley go there again if i'd cisit istanbul ... Amazing breakfast ... Amazing rooms and amazing staff esp. Mohamed and Bassel ... Love those guys ... They'll help u iut as if they're ur brothers ... Totally recommend it 👊

4/10

Poor

08 Jul 2016

Sara

Not recommended

I would not recomend this hotel at all. For the high price and very poor customer service

Family

10/10

Exceptional

03 Jul 2016

Akbar

Great location,Very cooperative & courteous staff

Staff at the reception desk was wonderful. Helped us for everything. breakfast was great too. Very cooperative staff i must repeat.

Partner

8/10

Excellent

25 Mar 2016

stayied 5 day

Good location

Staff excellent specially front desk very helpful smiles all the time Mr Mohammed very helpful always willing to guide , food very variable good and clean and lots of selection. Speak perfect English

10/10

Exceptional

06 Mar 2016

Anwar

Nice close to Taksim Square.

The Hotel was Fantastic apart from AirCondition theyou Control it from down Stairs so we were always opening the windows in Order to get fresh Air .

The problem in doing that is outside is so Noisy so we' were on bed and off I called them few times and explain to them that the room is hot and they put the air conditioning back on but then they it off again .

All members of stuff were helpful Especially Muhammad I would stay again in that Hotel if I had a good deal.

6/10

Pleasant

29 Nov 2015

Verified traveler

Good location

Average hotel, good location close to taksim square

8/10

Excellent

01 Aug 2015

Verified traveler

clean and clean

it was very clean, staffs were so helpfull an dlocation was greate

Family

8/10

Excellent

27 Jul 2015

Verified traveler

Stayed twice in a month and had two very different experience

Brand new hotel in so-so neighborhood but close to Taksim Sq. with its many restaurants, shops and transportation.
Airport pickup is 30€ each way. Driver was on time and I recommend the service. Check-in was fast both times. Front desk was nice and prompt.
There are 2 tiny elevators and on both stays only one worked. This was inconvenient. Room and bed were comfortable, AC was quiet. Plenty of outlets. Shower had good pressure and amenities ok, although they varied on both stays. I had to ask for the free water and the bathroom amenities were very modest the 2nd time. Breakfast was different each day, good service and nice variety of cold and hot options.
On my 1st stay I asked for an “inside” room. The view was a residential building behind the hotel, but There wasn't excessive noise or lack of privacy.
2nd time, 2 weeks later my room was front facing. The shower configuration was wrong and shower head placement uncomfortable.
On my 2nd stay, TV never worked.
In both rooms the in-room safe is located on a very low shelf.
Overall, my 1st stay was much better.
I think the hotel lacks service standards and luck Is the only the factor in how good or bad a stay will be...(even the dining room layout and breakfast options changed completely from one stay to the other).
Based on this I would still recommend this hotel but with caution.

Family

8/10

Excellent

02 Jul 2015

Aurora

Good choice

Excelent location, friendly staff, very nice room. It worths the money

Family

10/10

Exceptional

25 Jun 2015

Melba Denisse

Great hotel!

Hotel is new, very confortable, close to subway and bus station, and near hop on hope off buses. There are restaurants and shops close by and the service was great

Partner

10/10

Exceptional

25 Jun 2015

Mazen

none

very good very good very good very good very good very good very good very good very good very good very good

8/10

Excellent

25 Jun 2015

Marc

Fantastic staff and location!

Excellent staff (Mohammed was superb). Made to feel very welcomed from arrival until we departed. Location is also great, a few minute walk to Taksim Sqaure.

Family

8/10

Excellent

25 Jun 2015

Krista

Easy to get to and from airport

Close to resturants and shopping. Good location a little difficult to find. Helpful staff.

8/10

Excellent

13 Jun 2015

younes

Average hotel in all services

Average hotel all over ,rooms are tight , small lobby

10/10

Exceptional

13 Jun 2015

L

Good location, near public transportation

Staff was very friendly and helpful. The room was spacious, bathroom was clean, and nice. The hotel room was larger than other hotels I've stayed at in Istanbul.

10/10

Exceptional

02 Jun 2015

Oday

Nice clean hotel near taksim square

It was a great experience. I booked through expedia and i wasn't sure I was gonna get what I saw in the pictures. But i got exactly what i wanted

10/10

Exceptional

28 May 2015

nadera

Wonderfull

We had Great time. The staff made our stay very pleasnt and will definatly come back