Name: Ferman Hilal Hotel
Address: Kocatepe Mah. Topcu Cad. No:23, Istanbul, 34437, TR

8/10

Excellent

26 Jul 2026

Lilian

The hotel was great for the price my little complain it’s about showers a little dirt but the rest of service and room was very clean and kindly staff

6/10

Pleasant

23 Jul 2026

Abdulrahman

Staff is helpful and room is generally clean.

8/10

Excellent

21 May 2026

Terence

Good - staff friendly. Was on top floor. Great room with bonus of a balcony with city view.
Excellent location for transport links.
Lots of bars and restaurants nearby.
Poor- Bed was really \" lumpy\" ..... new mattress is needed. Shower not fixed to wall securely making hard to get spray in right direction.
Tea/coffee making facilities provided, but no spoon/stirer.

Self

8/10

Excellent

15 Mar 2026

Thomas

Convenient location for restaurants, shopping, transportation. Pleasant staff. Comfortable beds.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Roman

For the price you pay they deserve all the medals

Self

4/10

Poor

13 Feb 2026

Roy

Our stay was not satisfying overall. The breakfast was very poor with no variety, and the hotel clearly lacks maintenance — the shower leaked water outside the cabin. The only positive aspect is the location, which is very close to the taksim square.

Leisure Partner

6/10

Pleasant

14 Jan 2026

Bassel

Rooms should be renovated and specially the breakfast area very very poor and small staff are very welcoming

Leisure Friends

2/10

Poor

10 Nov 2025

Nastaran

This hotel’s rooms were clean, but the staff were extremely rude. The housekeepers started making loud noises in the hallway around 7:00 in the morning! The cleanliness of the place where breakfast was served was terrible.

Leisure Friends

10/10

Exceptional

21 Oct 2025

Rajaa

Everything was good !

Leisure Friends

10/10

Exceptional

15 Oct 2025

Mazen

Excellent advice

Leisure Family

10/10

Exceptional

01 Oct 2025

LAURICE

Great location and staff

10/10

Exceptional

25 Sep 2025

Rashad

Need to add gym

8/10

Excellent

14 Sep 2025

Lida

The hotel had cockroaches

Leisure

4/10

Poor

08 Sep 2025

Aydah

It was close to shopping and restaurants, but it was very noisy. Specially at night time you feel like you’re sleeping in the street they have control on your air condition in the room that they keep shutting down so you come back to her room or while you’re sleeping suddenly they don’t get hot because they shut the air condition from downstairs the breakfast in the morning, very limited cold, I was running out so better breakfast buffet and the worst thing happen. The elevator got stuck with my mom inside and when they open the door on her, all they say is you could use downstairs not even check on her or saying how are you doing or saying even I’m sorry and my mom is 74 years old and another thing you have to go about 20 stairs to get into the hotel from the Main St. so it’s not a handicap, friendly or senior citizen friendly

Leisure Family

6/10

Pleasant

08 Sep 2025

Raji

It’s a walk distance to the takseem but you have to go up stairs to get to the reception ,, the elevator got stuck with my mom once and didn’t even say I’m sorry for it, the breakfast buffet was small and not a lot of varieties cold and they run a lot of time out of some items not what’s look like in the pictures and we find out that they shut the air condition couple hours every day for the rooms so they have a control from downstairs on the Air condition in your room and it’s a lot of noise all night long from the outside when you’re trying to sleep you feel like you’re in the middle of the street cars with loud noises and there is no noise barrier we have two rooms one in the third and one in the sixth floor and we still heard noises from outside

Leisure Family

10/10

Exceptional

29 Aug 2025

simin

The check in and check out easy, Staff very kind and kind, The price was good, we left the hotel to continue our vacation in turkiye and we have reserved room in this hotel for two days before our return to Canada as our check out time and the nice management offered us a discount also. We recommend everybody to stay at this hotel in Istanbul.

Leisure

10/10

Exceptional

28 Aug 2025

Selvar

Breakfast needs improvement. The staff is very friendly
Ibrahim is the best!!!!

2/10

Poor

06 Aug 2025

Gaurab

Too noisy, windows and door are not soundproof

Leisure Family

10/10

Exceptional

29 Jul 2025

Tatiana

Cizy, clean, well licated, really good breakfast

Leisure Family

2/10

Poor

23 Jul 2025

Ali

We were abruptly woken up at 4 am by a deafening drilling noise! the walls were literally shaking. I called the reception to ask what was going on, they casually told me, \"WE ARE FIXING THE ELEVATOR\"!!
Another ridiculous issue: The Air conditioner switch was on the ceiling, not on the wall! and there was no remote control provided to turn it on or off! We had to put a chair under the panel just to be able to reach it!

Then we called and asked for an iron, they brought one, but it has a UK Plug!! and it didn't even fir the sockets in the Hotel in Istanbul!!
Overall the Service was terrible, and I absolutely do not recommend this Hotel!

Business_and_leisure Family

8/10

Excellent

23 Jul 2025

Sara

Poor internet service-Ac was not working

Family

10/10

Exceptional

06 Jun 2025

Jingchun

Friendly staff and great location. Close to many nice restaurants.

Leisure Family

10/10

Exceptional

04 Jun 2025

Abir

Convenient and friendly staff

6/10

Pleasant

04 Jun 2025

Henry

The place is due for renovation. Lift lobby is sensor lighting which will turn off within couple of second if no moving, and the lobby became black out. External noise from the night life nearby might disrupt the sleep. Breakfast is average. Convenient location to Taksim Square and direct bus (in front of Point Hotel) to Istanbul airport.

Partner

10/10

Exceptional

03 Jun 2025

Marina

Perfect location if you are in a transit and need to be close to the airport buses and also in the center of the city. Walking distance to shops and restaurants in Taksim. A Better property than the cheap $20 locations further down.

Leisure Self

8/10

Excellent

26 May 2025

Aziz

Over all is a very good place

10/10

Exceptional

07 May 2025

Farida

The staff were helpful and courteous.

10/10

Exceptional

03 May 2025

Yesenia

Staff was very helpfull

6/10

Pleasant

27 Apr 2025

Mahmoud

Noisy to some extent

Business_and_leisure Friends

10/10

Exceptional

08 Apr 2025

Hamza

Everything is ok

2/10

Poor

06 Apr 2025

Hija

The room was very small

10/10

Exceptional

27 Mar 2025

Vladimir

Great location!

Business_and_leisure Family

10/10

Exceptional

16 Mar 2025

BITTU

Staying experience was very good.

Partner

10/10

Exceptional

12 Feb 2025

Olena

I was impressed of the hospitality!!!

Friends_and_family Friends

6/10

Pleasant

07 Feb 2025

Maria

El hotel está muy bien ubicado, cerca de la terminal de micro que te trae desde el aeropuerto. Cuando llegamos y nos asignaron la habitación estaba muy fría (la temperatura era de 5 grados en la ciudad y dejaron el aire frío prendido en la habitación) . Eso fue un gran inconveniente para nosotros porque tardó mucho en calentarse el cuarto y tuvimos mucho frío.
El desayuno muy bueno.

Leisure Family

10/10

Exceptional

28 Jul 2024

Charbel

Excellent

Leisure Family

10/10

Exceptional

22 Jul 2024

helena

I like the services the employees respect fully and help full

Leisure Family_with_children

10/10

Exceptional

18 Jul 2024

MOHAMEDZUBER

Quite and clean hotel.

Leisure Family

6/10

Pleasant

01 Jul 2024

khandakar

Parking does not come with the property. Bathroom doorknob was broken. Bathroom door was hard to close.

Leisure Partner

6/10

Pleasant

18 Jun 2024

Gaurab

Good only for 1-2 days.. as this hotel is in busy street

Leisure Family

10/10

Exceptional

17 Jun 2024

Lizan

Near Taqsim Square

6/10

Pleasant

24 May 2024

Ali

Excellent service

2/10

Poor

02 Apr 2024

Abdolrahman

The level of attention to people's requests was awful, from the day he entered the hotel until the last day, we requested to turn on the heating system in the room, but they did not do anything and the heating system in our room did not work. The quality of the breakfast was awful, the attitude of the staff was very bad.
It was the worst hotel ever

Leisure Partner

10/10

Exceptional

11 Mar 2024

Farid

Very polite staff. Nice breakfast, good cleaners .

Business_and_leisure

8/10

Excellent

07 Nov 2023

FIDA

Staff were very nice, friendly and helpful. Breakfast was great. Hotel was walking distance from metro, bust station, Taksim Square and Istiqlal street. What I did not like was the elevator, it was too small and sometimes we had to wait a long time to get on it. But overall it was an enjoyable stay, and I would consider it for my next trip to Istanbul.

Leisure Partner

10/10

Exceptional

28 Oct 2023

Carlos

Everything was great. Staff so courteous and friendly.

Partner

2/10

Poor

09 Oct 2023

Verified traveler

Bad service and less kindness and understanding

It was not as we had expected
Staff was not good at the breakfast time stuff was all way less and once finished with stuff not being topped up said it’s finished no more to come out every day

Friends_and_family Family

8/10

Excellent

16 Sep 2023

Mohammed Azim

Good location and good breakfast options

Leisure Family

2/10

Poor

28 Aug 2023

Nabiilah Nessah

Bathroom leaking when shower report issue 3times still no response...
Had to get in touch with expedia to get them to fix it still not been fixed plus bad smell of sewage coming from bathroom...

Business_and_leisure Family

10/10

Exceptional

10 Jul 2023

Tala

Hotel was very clean and had access to all main areas and transport also was cheap and staff were so friendly kind and helpful the breakfast was really fresh and definitely recommend

Leisure Family

10/10

Exceptional

05 Jul 2023

MOUSA

I liked the people who work there, and I liked the place and the location
My stay there was very enjoyable , thank you Ferman Hilal Hotel

Leisure Friends

6/10

Pleasant

16 Jun 2023

ahmad

.

10/10

Exceptional

16 Jun 2023

Joel

Staff brilliant and so helpful, shower and toilet clean and room really nice

Leisure Family

10/10

Exceptional

26 May 2023

Xiyin

The best part is the location. Out of the hotel, turn right, walk straight, you will reach the Havabus to IST in 5 minutes or less.

Leisure Self

2/10

Poor

05 May 2023

Ayad

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Business

8/10

Excellent

08 Apr 2023

Arman

Good Overall

The room was too small for 3 people but the bed was very comfortable and clean which is very important. A bad point was they didn't have toothbrushes and breakfast was the same every day.

Friends_and_family Family

8/10

Excellent

05 Apr 2023

Seyed M R

I like most of the staff and they were very helpful and friendly and polite except one person which he was told and he’s got better.
Overall property was good and I am glad.

Leisure Family

10/10

Exceptional

22 Jan 2023

MAHMOUD

Good service and friendly staff

Leisure Family

8/10

Excellent

06 Jan 2023

Khaled

Not my first time choosing this hotel and loved my second experience. My room was big and I was surprised that it got a big terrace with a good view. The location is aslo one of my favorite things at the hotel. The downside was the breakfast, very basic and not much of a variety.
This time I booked also a room for my cousin and her husband, and unfortunately there room was really small, was at the first floor so it was noisy and they were disturbed by other guests at the same floor and the light from the sign of the facing building.

Leisure Friends

8/10

Excellent

14 Dec 2022

Abdulelh

K.S.A

I was pleased to stay in this quiet hotel, very good location, good cleanliness, good reception, the rooms are ordinary, the detergents are of little quality, and there is no kettle in the rooms for tea and coffee, a nice feature for families, and I hope they provide the best

Business Self

10/10

Exceptional

21 Sep 2022

RENATO

Good location to most tourist interests, very convenient for all your transportation needs.

Leisure Partner

2/10

Poor

02 Sep 2022

Monzer

If you are wondering why the hotel is so cheap, I will make it easier and share my experience with you! Keep in mind. You get what you pay for!
Rooms are very tiny and small. Room service doesn’t exist. I called three times asking for hot water to make coffee, they never sent it.
On a very hot day /over 40C/ 104F/. They decided to turn off the AC so they save on their energy bill. When I asked they claimed that the AC is on a scheduled maintenance for two days (in the middle of the season!!). I couldn’t survive the heat for more than 24 hours while my reservation was initially made for 10 nights. When I asked for refund, the manager on duty became very rude and unprofessional, he refused to refund me or to relocate me to a different room. I don’t know how they expect their residents to stay there with no AC!! Luckily, Expedia saved my trip and relocated me to a nicer hotel.
They still owe me the money for my second reservation that they refused to refund.
Don’t make the same mistake I made!!!

Leisure Family

8/10

Excellent

13 Aug 2022

Maya

Budget hotel that's located in a very good area

This is not a high-end hotel, but it's a comfortable hotel. I liked my stay here. The hotel is located very close to Taksim Square in 1-2 mins walking distance. Many restaurants and shops nearby. I got a room that was facing towards the street, so i could see what is happening around the hotel. There are no international TV channels in the room. No drinking water provided, but you can get from a grocery shop opposite the hotel.

Hotel staff don't speak much English but understandable. If there is language problem we all have access to Google translation app,so it is not a big deal.

Breakfast is not good and not bad. They serve the same things everyday. There are variety of bread for you to choose and don't miss the peach tea. It's so nice.

But,don't fall for a discount on massage service that they offer. The massage I received was very terrible. The masseur seems to knew only rubbing, not massaging. My tiredness was still there after the massage, so it's not worth the money at all. If you want to experience Hamam, go to Tarihi Galatasaray Hamami that's located nearby Taksim Square, not at the hotel.

After all , staying here is good enough, if you want to control your budget. Taxi and Uber are very easy to access. You can take a tram at Taksim Square as well.

Enjoy your stay !!

Business Self

6/10

Pleasant

13 Aug 2022

Sami

No transfers were included

Leisure Family

4/10

Poor

22 Jul 2022

Badir

The staff were very helpful and friendly. But the property it was not what we were expecting, the shower was leaking and it was very dangerous as we were afraid off falling and getting hurt. Where i told the reception they advised me to put towels on the floor and not caring about our life and safety. I don’t recommend this property to anyone. Also this will be the last time staying at this hotel. We were not happy at all.

Leisure Family

2/10

Poor

12 Jul 2022

Yusuf

DO NOT STAY

Firstly, I would like to start with the poor and shocking customer service provided by the staff at the hotel, who were really rude and deceiving and looked to making extra money on every occasion. Torgey was the name of one of the receptionist who was really rude, I complained to him about 2 light fittings right above the headside of my bed which was causing me difficultly in sleeping and was a health risk as I hurt my head on it quite a few times. Another sharpe fitting on the side of the toilet on which I cut my arm, and again another health risk.The last point which I wanted to notify people about was probably the most disgusting and horrific thing that I have seen in a hotel especially a hotel which is catering for families. Firstly, me and my cousin were asked multiple times for personal services in the lift by which I could only assume we’re prostitutes. I then seen these same very women and different women on different days entering a room next to us on our floor. Loud music, smell of cannabis and screams coming from the room next door was preventing us from sleeping on so many nights. Having then gone and complained about this matter to the receptionist Torgay who smiled and laughed and replied saying special financial agreement with the boss of the hotel, which implied to me that multiple rooms in this hotel were being used as brothels. strongly advise you to stay away from this place as this experience was a nightmate for me and would be devastating for families.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2022

layla

friendly staff. clean room.

Leisure Family

8/10

Excellent

08 Jun 2022

mostafa

Personal were very nice people,
some rooms had an issue.
Like the lamp was burnt, the outlet was broken, bathroom cabinet was broken,

Leisure Family

6/10

Pleasant

27 May 2022

Fadlallah

Staff very friendly and always smiling.
Very clean hotel and rooms.

Leisure Friends

10/10

Exceptional

27 Apr 2022

Milad

very helpful Staffs

Leisure Family

8/10

Excellent

20 Apr 2022

YA'QOV

had a problem with the elevator for two days while we were on the seventh floor

Business_and_leisure Family

8/10

Excellent

01 Apr 2022

Dona

Room was big
All in all was good and breakfast was nice
5 mn walk to taksim square

Leisure Family

8/10

Excellent

27 Feb 2022

Bilel

Small hotel but it's friendly

Leisure Self

8/10

Excellent

23 Dec 2021

MUHIT ZAMAN

Good location

The location was fantastic and they provide a moderate breakfast.

Partner

8/10

Excellent

26 Nov 2021

Abdelhak

It was great experience staying in this hotel!

Self

2/10

Poor

22 Nov 2021

Verified traveler

Worst Stay in Istanbul!

Terrible stay! We stay in Istanbul often as we have come to really like Turkey and this by far has been our worst stay!! Not to mention the Hammam is not only very shady and questionable, but also a HUGE RIPOFF!!!

Partner

8/10

Excellent

16 Nov 2021

Khalil

It’s a good location like 4min walking to Taksim Square, they clean the room every day, breakfast it’s just ok, the negative thing at night a lot of noise because the night clubs close by so I suggest if they can replace the windows frame for better ones so can’t hear that noise while sleeping, overall it’s a good hotel for the price I pay.

Leisure Self

10/10

Exceptional

13 Nov 2021

melakeselam

I stayed at the Fereman Hilal hotel in March, 2021 for a couple of days and also in November, 2021 for a couple of days. The hotel is very amazing and such wonderful staff Turgay and Mert. Turgay and Mert always helped me in any way and went over and beyond from helping me with finding a laundary service, through organizing my booking of the hotel, helping with my luggage, organizing private shuttle transfer and with PCR COVID testing for my flight. These guys work really hard and care about there customers and customer service.

The first visit I was very impressed by the location in Beyoğlu, Taksim area, the hotel is very near Taksim square and also Soo many shopping areas, restaurants and cafe. The hotel is centered in a prime location very close to Isitikal street a big shopping area. The second visit Turgay and Mert remembered me from 5 months ago and greeted and welcomed me. They taught me some Turkish language, also about turkish culture, and where to get the best Turkish kabobs and shopping areas. Anytime I stay in Taksim and visit Turkey I will visit and stay at Fereman Hilal hotel the hotel facilities are really clean, the WiFi is very fast, there is a great lobby area where you can get work done and the hotel is centered in a prime location close to all activities and transportation.

Leisure Self

8/10

Excellent

12 Nov 2021

Patrick

Convenient

I enjoyed my time staying at this hotel.

Self

8/10

Excellent

26 Aug 2021

Ahmad

Good Family Stay

Torgai was very helpful.
Overall it was good experience.

Few suggestions:-
Keep electric kettle in the room.
Make sure refrigerator is working

Friends_and_family Family

2/10

Poor

09 Jul 2021

Verified traveler

Terrible customer service

Leisure Family_with_children

10/10

Exceptional

02 Sep 2020

Nazar

Convenient location, nice , helpful staff, excellent breakfast, nice amenities ,highly recommend and planning to book again. Thanks

Friends_and_family Family

6/10

Pleasant

03 Aug 2020

Ahmad

The location is perfect. The neighborhood is calm and safe. The hotel has basic amenities.

Business Self

8/10

Excellent

20 Feb 2020

Verified traveler

Great location. Good stuff. Good service. Ok breakfast! 😊

Business_and_leisure Family

10/10

Exceptional

17 Feb 2020

Verified traveler

It was a great stay at this hotel the staff was very helpful and the room was clean and the location is great near of everything that you need

Business_and_leisure Partner

8/10

Excellent

15 Feb 2020

M.Sarhan

The location is good near taksim medyan and the breakfast is delicious

Leisure Friends

10/10

Exceptional

12 Jan 2020

Ruba

Good location, close to Taksim Square, good service, comfortable for the family and suitable for price

Leisure Family

8/10

Excellent

20 Dec 2019

Jaime

Pequeño hotel muy cerca de todo
Las habitaciones con los servicios y un desayuno acertado

Leisure Self

2/10

Poor

07 Dec 2019

Sarah

Wasn’t as expected, hairdryer wasn’t working and the AC/ heater wasn’t working the second day, after fixing the Air-condition the dust was all over the room and they didn’t clean it.

Leisure Family

10/10

Exceptional

23 Nov 2019

Thomas

Will stay again.

The staff folks were very helpful when I became suddenly (not the fault of the hotel) ill and needed assistance. The quality of the food has improved since my last visit 6 months ago. Additionally, the hot water is now hot as compared to prior luke warm water. I will be a repeat guest. Everything is nearby including HavaIst airport bus.

Self

8/10

Excellent

05 Nov 2019

Verified traveler

so nice near taksim (2min) friendly staff and very helpful

6/10

Pleasant

19 Oct 2019

Verified traveler

First day we came to the hotel, they should give us the room at 2pm, so they have been late like 45 mins and the reception was very rude with us because we were asking when we will take our room and it was our right to ask since our check in is at 2 and we’ve been waiting in the hotel since 9 am. The room was too small for 3 persons and the breakfast was not that much good, it is passable.
At the same time, the hotel is very very close to taksim square and the service in the hotel was good.

Leisure Family

6/10

Pleasant

15 Oct 2019

Verified traveler

The location is good near to Taksim Square.
Good staff, they are friendly.
The breakfast was good.
In the room we had a very bad smell from the bathroom.
The king bed is about two small mattress besides each other and one small blanket to cover which is not comfortable.

Leisure Partner

6/10

Pleasant

01 Oct 2019

Faraaz

nice hotel. bad bathroom

the bathrooms had mold on the silicone grouting … the rooms were tiny and could barely move in the room with 2 large bags . the bathroom was also tiny and it took a few minutes for the water to get hot. the extractor fan in the bathroom also didn't work, this could be the reason for the mold but worse than that is all smells come into the room. the location was ideal as it was not too noisy yet close enough to walk about 400 meters to taksim square. there was a porter named ferdi who was amazing and the lady that sits at the entrance doing bookings for the spa. apart from them the staff were not that friendly. I requested taxis from reception which worked out cheaper than taking a taxi from the road which was very nice. the breakfast was a very disappointing aswell and had the same food everyday for 3 days. they were very helpful in some instances , but I think the language barrier made it seem as if though they were unhelpful. on the one night it rained and they loaned me an umbrella and they kept my bags when I checked out and my flight was only the evening.

Family

2/10

Poor

23 Sep 2019

Eliekesserwany

The location is good near taksim square but the breakfast is unaccceptable and also the room is sooooo small and specially the bed 50cm maximum i will never repeat.

Business_and_leisure Partner

10/10

Exceptional

21 Sep 2019

Verified traveler

This is a new hotel, cosy and near istiklal street (few minutes by walking)

Business_and_leisure Self

8/10

Excellent

20 Aug 2019

Verified traveler

Clean and welcoming
Staff are friendly and helpful.

Leisure Self

10/10

Exceptional

09 Jul 2019

Verified traveler

Small hotel,but excellent service. The location is superb. Just walk are few steps to Taksim squire.

Leisure Family

8/10

Excellent

27 May 2019

Verified traveler

They let us check in about 2 hours earlier . The room was too clean but it was small. Air conditioner doesn’t work correctly and we couldn’t turn it by ourselves . The room hadn’t good shampoo and hadn’t soap at all but they said that they will fix it soon. Breakfast was good and acceptable. Its just about three minutes walk to Taksim square and there is bus station near hotel which provides easy transfer to airport and from airport to hotel and its near to metro station.

Leisure Family

6/10

Pleasant

21 May 2019

Michael

The location is great. The staffs are wonderful. We got there around 11 from the airport but they gave us a room right away.
The room was very basic. The worse was the pillows. They were lumpy (hard in some parts and empty on some other). We asked for additional pillows but those were the same.
The washroom did not have any hangers for clothing, so we had to hang whatever we had on, when going to take a shower, on the glass door of the shower area.

Leisure Friends