BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.6/10Excellent1,001 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.2/10 8.2
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About HOTEL SONIA Otaru
Enjoy this Otaru hotel, featuring hot springs, complimentary Wi-Fi, and a vending machine. Dine at the hotel's restaurant, 寿司バル イルオナイ（IL ONAI）, or enjoy the coffee shop/cafe and room service. Buffet breakfast is available daily (fee applies). The hotel also offers dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Self-parking is available onsite (charges apply). The 149 individually decorated guest rooms offer refrigerators, LCD TVs, and digital programming. Private bathrooms include shower/tub combinations, complimentary toiletries, and bidets. Phones, safes, and desks are also provided.
Located in the historical district, Hotel Sonia Otaru is steps from the Otaru Canal and a short drive from Shin Nihonkai Ferry. It's also convenient to Kokusai Ski Resort (18. 9 km) and New Chitose Intl. Airport (CTS).
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When you stay at Hotel Sonia Otaru in Otaru, you'll be in the historical district, within a 5-minute walk of Otaru Canal and Nichigin-dōri. This hotel is 16.6 mi (26.7 km) from Kokusai Ski Resort and 0.1 mi (0.1 km) from Otaru Art Village.
Make yourself at home in one of the 149 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:00 AM
Check-out until
11:00 AM
Hotel policies
Parking height restrictions apply
Noise-free rooms not guaranteed
Unicode Support true
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Hot springs access available from 3:00 PM to 11:00 PM.
- Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
- Guests with tattoos are not able to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
-
Optional fees
- Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1400 for children
- Self parking fee: JPY 1200 per night
- Extended parking fee: JPY 1200 per day
- Housekeeping is available for an additional fee
- Rollaway bed fee: JPY 4500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Korean
Japanese
English
Nearby attractions
Otaru Canal
0.2 km / 0.1 mi
Nichigin-dōri
0.2 km / 0.1 mi
Otaru City General Museum Ungakan
0.2 km / 0.2 mi
Stained Glass Museum
0.3 km / 0.2 mi
Otaru Art Village
0.3 km / 0.2 mi
Otaru City Art Museum
0.6 km / 0.4 mi
Sakaimachi Street
0.6 km / 0.4 mi
Bank of Japan Museum
0.7 km / 0.4 mi
Ironaifuto Park
0.9 km / 0.5 mi
Kitaichi Venezia Museum
1 km / 0.6 mi
Rinyu Morning Market
1.2 km / 0.8 mi
Suitengu
1.3 km / 0.8 mi
Old Endo Matabei House
1.3 km / 0.8 mi
Otaru Music Box Museum
1.5 km / 0.9 mi
Otaru Museum
1.5 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 149
- hotel
- JCB
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
Show 15 more facilities & services
- Laundry service
- LaunderetteExtra charge
- 24-hour securityExtra charge
- Hotel safeExtra charge
- Lift access
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- MassageExtra charge
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN BUNK BEDTWIN • BUNK BEDTWN.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
TWIN BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE TWO BEDSTWIN • DELUXE TWO BEDSTWN.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
TWIN DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN COMFORTTWIN • COMFORTTWN.OM
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
TWIN COMFORT
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OM
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX
Room overview
Smoking room- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Electric Kettle: 1
- Housekeeping
- Plug adaptor
- Slippers
- Desk
- Toiletries
- Wi-fi
Show all 12 amenities
- Safe
- Fridge
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
FAMILY ROOM DELUXE
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX
Room amenities
- Bathroom: 1
- Electric Kettle: 1
- Housekeeping
- Plug adaptor
- Slippers
- Desk
- Toiletries
- Wi-fi
- Safe
- Fridge
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN COMFORTTWIN • COMFORTTWN.OM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
TWIN COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
FAMILY ROOM DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CANAL VIEWRoom • CANAL VIEWROO.VQ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CANAL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
Room CANAL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CANAL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.VQ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
Double or Twin COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBT.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 BedroomTWN.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIOR RIVER VIEWTWIN • SUPERIOR RIVER VIEWTWN.RV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
TWIN SUPERIOR RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.RV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room NON SMOKINGRoom • NON SMOKINGROO.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
Room NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
Room DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXE NON SMOKINGFAMILY ROOM • DELUXE NON SMOKINGFAM.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
FAMILY ROOM DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room COMFORTRoom • COMFORTROO.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
Room COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: ROO.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKING • 1 m²TWN.NM
Room overview
Non-smoking room- Room size
- 1 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Electric Kettle: 1
- Housekeeping
- Plug adaptor
- Slippers
- Desk
- Toiletries
- Safe
Show all 12 amenities
- Fridge
- TV
- Hairdryer
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
TWIN NON SMOKING
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 1 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Room amenities
- Wi-fi
- Electric Kettle: 1
- Housekeeping
- Plug adaptor
- Slippers
- Desk
- Toiletries
- Safe
- Fridge
- TV
- Hairdryer
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN AccessibleTWIN • AccessibleTWN.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
TWIN Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: TWN.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHOTEL SONIA Otaru
DOUBLE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
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TWIN SUPERIOR
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
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Room code: TWN.SU
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TWIN DELUXETWIN • DELUXETWN.DX
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- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
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TWIN DELUXE
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- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
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Room code: TWN.DX
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Room SUPERIOR RIVER VIEWRoom • SUPERIOR RIVER VIEWROO.RV-SU
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- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR RIVER VIEW
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Room SUPERIOR RIVER VIEW
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- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR RIVER VIEW
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Room code: ROO.RV-SU
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TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM
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- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- NON SMOKING
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TRIPLE NON SMOKING
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- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- NON SMOKING
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Room code: TPL.NM
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
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- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
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Room RUN OF HOUSE
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- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
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Room code: ROO.RO
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Room TWO BEDSRoom • TWO BEDSROO.2B
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- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
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Room TWO BEDS
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
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Room code: ROO.2B
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TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR NON SMOKING
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TWIN SUPERIOR NON SMOKING
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR NON SMOKING
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Room code: TWN.SU-NM
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Room STANDARDRoom • STANDARDROO.ST
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
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Room STANDARD
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
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TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
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TWIN NON SMOKING
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
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Room code: TWN.NM-1
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Room overview
Smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Toiletries
- Desk
- Slippers
- Electric Kettle: 1
- Housekeeping
- Plug adaptor
- Bathroom: 1
Show all 12 amenities
- Hairdryer
- TV
- Fridge
- Safe
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DOUBLE DELUXE KING BED
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Room overview
Smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Room amenities
- Wi-fi
- Toiletries
- Desk
- Slippers
- Electric Kettle: 1
- Housekeeping
- Plug adaptor
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Safe
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DOUBLE SINGLE USE NON SMOKINGDOUBLE SINGLE USE • NON SMOKINGDUS.NM
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Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- NON SMOKING
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DOUBLE SINGLE USE NON SMOKING
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Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DUS.NM
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Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
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Double or Twin SUPERIOR
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
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SINGLE DELUXESINGLE • DELUXESGL.DX
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Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
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SINGLE DELUXE
Room photos
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Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
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-
TWIN CANAL VIEWTWIN • CANAL VIEWTWN.VQ-1
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CANAL VIEW
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TWIN CANAL VIEW
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CANAL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.VQ-1
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TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
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TWIN DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-NM
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Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
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Double or Twin DELUXE
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
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Room Accesible DeluxeRoom • Accesible DeluxeROO.H6-DX
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accesible Deluxe
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Room Accesible Deluxe
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accesible Deluxe
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Room code: ROO.H6-DX
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TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS
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TWIN WITH VIEWS
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.WV
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Guest reviews
What other guests saying about HOTEL SONIA Otaru
100
reviews shown
Samuel
Great hotel and location. Canal boat tour just across the street with the Otaru Beer Brewery adjacent. There are many patrons frequenting the Sonia Hotel from many different countries, some of which don't know Japanese culture. Be patient and plan to have breakfast, if included with your stay, early morning 6am or later at 9am. These times are less crowded. If you plan to enter the onsen bath, go at the earliest offered time. Enjoy!
Rassendyll
The canal review room
Seth
Hotel was decent but there was no parking at the hotel and staff were not super helpful. Coffee cafe was open only for limited time and the breakfast was very expensive
Overall ok experience but for price would have stayed elsewhere
Overall ok experience but for price would have stayed elsewhere
Chade Phang
Should keep the place cleaner
Raymond
Hotel was in a convenient spot that is walkable to most places of interest. Cleaning could have been better. Room was spacious
Silvana
Breakfast good, staff are nice, but level of the bathroom are weird, over foot difference it will be easy to fall if someone not pay attention and the sink counter only go to my thigh, I just 5”3 tall.
Sophia
Hotel staff could use better customer service training. Passive aggression runs rampant
Howard
Great time.
Maurice
Sadly this hotel was a sheer disappointment. The rooms were in such an inacceptable state, we left after 1 night. Everything was old, dirty, dusty and mouldy.
Our bedding was stained upon arrival and had to reuest they be changed. All the walls were marked and stained, it was dusty and tuere was mould in the shower.
Completely unacceptable for the conditoon of the rooms. They did not reflect the rating or the advertised photos.
Our bedding was stained upon arrival and had to reuest they be changed. All the walls were marked and stained, it was dusty and tuere was mould in the shower.
Completely unacceptable for the conditoon of the rooms. They did not reflect the rating or the advertised photos.
Alyssa
Beautiful hotel, nice area, friendly staff, and spacious rooms.
Christian
The room was great, overlooking the canal, such a beautiful view at night. Bed was firm but actually comfortable, room size was decent too. Onsen was great, all amenities were clean. I will definitely return
Levi
Best location, walkable to everything including the station. Great view of the canal from the spa. Amenities were great as well as all staff
oriol
Easy and quick
George
Awesome venue… booked with the Canal view
Chezlani
Excellent location for our family ski stay in Otaru. Easy access to train/bus terminal, 30 mins bus ride to Asari Ski Resort. Awesome canal view and nice walkable area for exploring Otaru.
Xiao
Great onsen experience! Lady's hot spring has outdoor area, Men's side does not, but have a great harbor & canal view. We heard that the breakfast there is great, and it is true! The only drawback is that there are only two laundary machines.
Erica
The lobby was nice and it has all the great free amenities like skin care, tea a coffee. It also has a great onsen. However, the rooms are tired.
Sue Kyung
.
Reiko
The building seems to be pretty old and outdated. The view from the room was good, however.
Iren
The hotel is in the best area on the Otaru canal, it is a bit older but still very nice and clean. Bed was comfy. Very nice for a couple of nights. It also has an onsen which is rare in the area.
Natsuko
Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent.
Karine
Very convenient location between the rain station and the main attraction street.
Very cozy cute hotel.
The bathroom was super small though.
Breakfast buffet was pretty good and well organised, online waiting room really helped.
Per my understanding parking is limited, but we did not have a car. View of the canal was nice.
Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot.
Other than that, I would stay there again.
Very cozy cute hotel.
The bathroom was super small though.
Breakfast buffet was pretty good and well organised, online waiting room really helped.
Per my understanding parking is limited, but we did not have a car. View of the canal was nice.
Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot.
Other than that, I would stay there again.
philip
Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Kwong Meng
Great view of the canal. Conveniently located with access to many food options within walking distance.
Jojo
Simple room with good amenities.
THERESA
Great location. Bed was broken on arrival. No place to eat a meal in the lobby area or coffee shop. Low door frames not suitable for tall people.
Aleksandr
Whether
Adrian
Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day.
Choy
It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Verified traveler
Good location
Good location in front of canal. And walking distance to the shopping street.
YASUYUKI
The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
Wei
Clean convenient
Gail
The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Ichaya
Good location, great service. Recommend.
Michael
Great amenities, walkable to downtown. Had everything we were looking for
James
Beautiful place but a little dated in the rooms and small
Kirk
Relaxing atmosphere and helpful staff.
Raymond
Great Hotel! I wouldn't think twice about staying here again. Cafe was great & breakfast was also excellent!
amos
Great but need better coffee
Overall a great hotel that we keep using . The coffee at breakfast is not good. There is a nice coffee shop attached to the hotel but does not open until 10:00
Devin
Very nice hotel, however property was surprisingly dirty on close inspection. Mold in bathroom for example, damaged furniture. While staying here i became very ill, however staff were very accomodating and area around hotel is very ideal. Lots of tourist areas and very walkable. Main issue was cleanliness of the room.
Kenneth
Nice hotel, but for the price, the amenities should be better. General feel is of a two or three star hotel. Staff has little foreign language skill but is very nice. No flexibility in check in times.
Verified traveler
Good find in Otaru
It was a lovely stay for my family. I will definitely recommend this hotel.
KC
Good
yuchun
Clean
Wendy Lai Ling
Good view, friendly staff, close to anywhere.
Li
The hotel feels quite old and could use some updates. Be aware that the staff does not assist with luggage, which might be inconvenient for some travelers. Additionally, the humidifier in the room had mold, and overall cleanliness could be improved.
Philip
Great location in Otaru, walking distance to the center of things in this quint little town
Yuichi
All good. Food was great in hotel restaurant
Herman Kin Hei
Conveniently close with views to the Otaru canal. Onsen bath within the hotel. Parking available onsite with reasonable price.
Verified traveler
Spacious Room
Nice large room and good amount of space as we were recommended this hotel by friends. Fixtures are dated but functional. Great view of the canal from our room! My only complaint is the layout of the bathroom with the toilet in front of the doorway I tripped and fell on the hard tile floor. Consider reversing the door swing so that the toilet is not immediately in front of the opening.
Katie
I was rather disappointed with this hotel. The lobby was very nice and open, upon check in, the service was excellent.
However, the rooms are quite old, especially the bath room. There were hair and small dirt marks ok the bed sheets, and for some strange reason, the pillow are small and in a square shape (like a small European pillow).
The hotel is made up of 3 wings, but only has one small restaurant, so in the morning the line is crazy and the food area is overcrowded. The food choice was very limited as well.
The location of the hotel is great, right next to the Otaru Canal, easy walking distant to most of the tourist attraction.
However, the rooms are quite old, especially the bath room. There were hair and small dirt marks ok the bed sheets, and for some strange reason, the pillow are small and in a square shape (like a small European pillow).
The hotel is made up of 3 wings, but only has one small restaurant, so in the morning the line is crazy and the food area is overcrowded. The food choice was very limited as well.
The location of the hotel is great, right next to the Otaru Canal, easy walking distant to most of the tourist attraction.
Kamen
Average Japanese hotel, complicated parking.
The hotel is not new but reasonably maintained. Mattresses are a a bit squeaky. Overall a clean place. We didn’t use the onsen. We came with a small baby. It was a rainy day. We appreciate it was an hour early for check in, and no problem with us. But showing the reception staff that there are no cars at all in the parking lots they still asked us to go away, park in a public car park, and come back to park at the time of check in. Rules may be rules, but really…? Eventually we parked, but when we drove out in the rain on our rerun found there was no longer parking for us, as we hadn’t reserved our spot, only paid. We found parking in the end, but why so complicated? Anyway, we do not recommend this hotel for guests with a car. Parking in Japan is relatively inexpensive and not complicated, except here.
The breakfast we also rate below average for both Asian and European standards, but not a deal breaker. Lots of other breakfast places nearby.
I seldom write such reviews. Otaru is a charming town and worth visiting.
The breakfast we also rate below average for both Asian and European standards, but not a deal breaker. Lots of other breakfast places nearby.
I seldom write such reviews. Otaru is a charming town and worth visiting.
Shan
location is good
lai won
Beds not comfy and furniture very old fashioned
david
Centrally located
Conveniently located near to Otaru canal, restaurants and shopping
Jianming
Location
Randy
Great service!
Christopher
Lobby is nice and Location is ok, walking to the train station and most of the attractions.
Rooms are dated, and needs some TLC. Not as clean as other similar price hotels in Japan. Same with the Service, was expecting more.
Rooms are dated, and needs some TLC. Not as clean as other similar price hotels in Japan. Same with the Service, was expecting more.
Gyoung Hoon
Not clean.
Verified traveler
Nice location on canal and good amenities.
Enjoyed the location and paying for the breakfast was worth it. Our room was fairly dingy however—could really use updates including a paint job and new furniture—the bed was comfortable but the rest of the room was lackluster. The Onsen was lovely and service was great when we needed them.
MYRA
There's an Onsen within the hotel and Otaru canal can be viewed through the window. Location however is a bit far from JR Otaru station but walkable. It's a hassle though if you have luggages.
Yick Hung
convenient for shopping and sight seeing
staff language skill is very limited; one of front desk male old guy is not helpful at all
staff language skill is very limited; one of front desk male old guy is not helpful at all
Hiroshi
gold member. no late check out. super rude staff urgently trying to kick you out to free their room
Rob
Good value for money
Great place, warm staff, superb restaurant. Furniture a bit shabby, but worth the proce
Si Qi
excellent view
Kwok Leung
It’s not very new condition but very good location and convenient to go popular places
Verified traveler
Not up to expectations
Had a unpleasant stay.
1. No complimentary mineral water in room
2. Front desk does not help to arrange yamato delivery to other hotels (all other hotels does help and no issue)
3. Taxi service - you have to call yourself using their taxi phone (all other hotels help you to call and arrange taxi)
4. Rooms very dated and not refurbished. Walls are stained. Furniture full of scratches and missing handles. Toilet have musted smell and very budget feel.
5. Air humidifier is bad condition and made noises/sound during 1st night stay. Keep making us and kids wake up.
Please improve on your guest experience and service offering.
Family of 4 (2 adults, 1 child and 1 infant)
2 big, 1 medium luggages and 1 stroller.
Booked 3 nights, I stayed one night and booked another neigbour hotel for the other 2 night stay which was fantastic!
Only saving grace is the good breakfast and service at the restaurant. That is why it is 2 star.
1. No complimentary mineral water in room
2. Front desk does not help to arrange yamato delivery to other hotels (all other hotels does help and no issue)
3. Taxi service - you have to call yourself using their taxi phone (all other hotels help you to call and arrange taxi)
4. Rooms very dated and not refurbished. Walls are stained. Furniture full of scratches and missing handles. Toilet have musted smell and very budget feel.
5. Air humidifier is bad condition and made noises/sound during 1st night stay. Keep making us and kids wake up.
Please improve on your guest experience and service offering.
Family of 4 (2 adults, 1 child and 1 infant)
2 big, 1 medium luggages and 1 stroller.
Booked 3 nights, I stayed one night and booked another neigbour hotel for the other 2 night stay which was fantastic!
Only saving grace is the good breakfast and service at the restaurant. That is why it is 2 star.
Nyet Shen
Helpful staffs.
jia yang
excellent location!
amazing location with easy parking. public bath is not too big. laundry is a bit on the expensive side.
room is spacious, overall very positive
room is spacious, overall very positive
Yin Shi
Our stay at Sonia exceeded my expectations. Hotel lobby was warm and inviting, room was very spacious and clean. My girls loved their 1st onsen experience and was so magical to them when it snowed on them in the outdoor onsen. Will definitely choose Sonia if i were to visit Otaru again.
Soh Yean
Service was the best I have ever encountered. Thank you!
Tommy
Very convenient to walk to all the touristy places. Hotel is very clean, but room furnishings felt dated due to the age of the hotel. Parking was easy at a lot behind the hotel.
Mie
Spa and breakfast were nice.
Recommend to book a renovated room.
Recommend to book a renovated room.
YeeWing
Comfortable and cozy place. Staff were really nice and lovely.
Kenneth Che Hin
The restaurant declined to take guests even there are a few empty table. May be they do not have enough staff
Man Sum
The parking instruction is not friendly and no sign showing the parking space that may cause confusion with parking area of the adjacent hotel.
Amy
Accommodations were great, the hotel restaurant and cafe were excellent, and it is in a wonderful location
Yui Wing
good
Joel
Very modern hotel, great location overlooking the canal, and very helpful front desk staff. We were lucky to reserve the room we did so soon before the festival. I appreciate the staff holding our bags as we went for lunch and shopping before check-in time. They were also kind enough to put the pocket wifi in the return envelope in the mail for us, and kindly called for a taxi to take us to Otaru Sta. My hats off to the staff even if we stayed only 1 nite.
Verified traveler
Just an ordinary hotel . Pilllow is tiny. Not a comfortable bed
sorrakrit
ไม่มีอะไรประทับใจเลย หมอนและเตียงนอนไม่สบายเลย อาหารเช้าเค็มเกินไป ดีแค่ทำเลตรงข้ามคลองแค่นั้น
Sau Ching
The room is clean. Staff are friendly. The breakfast has lot of choices and tasty. The only thing is the canal view of the room is not very attractive.
Thomas
Great location and good views of the canal. Standard room is smallish but works well. Onsen is excellent.
Peter
Close to canal
Sheng Hui
Close to the attraction, slightly far to pull ur heavy bags from station though
Roy
Conveniently located in the heart of Otaru
Brian
Location
Kevin
Nice location close to the canal and port
MARIASURIETA
I love the SPA and convenient to tourist spots. As well the cleanliness. Thank you
On
Not as good as my first visit. Wouldn’t use again
I stayed here a couple of years ago and thoroughly enjoyed it. This time however was a different experience. In my opinion, their standards have dropped. I discovered that half the hotel consisted of older rooms. We were on the north side, try to avoid it. A bit shabby to say the least. They charge the same price for them though. Seems to be luck of the draw which one you get. They boast free parking too, but so few spaces it seems impossible to get one, as people in the know seem to be able to pre-book them with cones. So factor in 1000 to 2000 yen to park your car in an offsite pay car park.
Public bath is far to small for the size of the hotel. Practically impossible to get a locker or a washing place at both times I attempted to go. I gave up.
Plus side is that I enjoyed breakfast, nice selection, though the restaurant is quite small for the hotel size so very busy at times.
Better to go earlier I think.
I think there are better options in the area, to be honest.
Public bath is far to small for the size of the hotel. Practically impossible to get a locker or a washing place at both times I attempted to go. I gave up.
Plus side is that I enjoyed breakfast, nice selection, though the restaurant is quite small for the hotel size so very busy at times.
Better to go earlier I think.
I think there are better options in the area, to be honest.
Peter
My wife and I stayed two nights in a room in the south building, seventh floor. The room was small but comfortable and had a view of the canal. The room, especially the bathroom, needs updating. Check in was quick, and we parked our rental car in the hotel’s small lot behind the hotel (parking fee was 1,200 yen per day). We enjoyed most the onsen on the seventh floor of the main building. We didn’t eat at the hotel, so I cannot comment on the hotel’s restaurants and the food and service. Instead, there are numerous restaurants nearby; we liked best the Otaru Brewery.
Daniel
Fairly new facility and amenities. Location was great. Very close to the canal and the main street with variety food choice. Water quality makes the onsite bath great. Breakfast was great as well. We hope the hotel provides shuttles to the Otaru station. Even with limited English speaking staff, we would come back next time. Thanks for the making good memories in Otaru.
YEO
Hot bath is located at middle tower, But troublesome to move around
Verified traveler
Clean and walkable to famous place in Otaru,
Good location for shuttle bus to Kiroro
Good location for shuttle bus to Kiroro
Verified traveler
Good to stay
Needs 10-15 minutes walking from train station. Room's space is ok for two people and big luggages. Hot spring at 7 floor is good for traveller who needs relax bathing.
Alvin
Perfect location: right in front of the canal. There are lots of restaurants and shops within walkable distance. Staffs were nice. The room was clean, comfortable, and roomy.
James
be nice to have coffee machine by the lobby.
MINKYUNG
小樽運河が丸見えるビューはとても良かったです。大浴場は若干狭いけど天然温泉が凄く良かったです。
でも全体的古過ぎます。昔から一度は泊まって見たいなぁと憧れがありましたがとにかく部屋は古くて不便でした。
特に浴室は段差があり、危ないし、洗面台は太もも位の高さで子供の高さに合う程でした。
スタッフ対応はとても親切な感じはありませんでした。朝食はまあまあです。
値段が安い方でコスパは良いと思いますがまた泊まりたい気持ちはありません。
でも全体的古過ぎます。昔から一度は泊まって見たいなぁと憧れがありましたがとにかく部屋は古くて不便でした。
特に浴室は段差があり、危ないし、洗面台は太もも位の高さで子供の高さに合う程でした。
スタッフ対応はとても親切な感じはありませんでした。朝食はまあまあです。
値段が安い方でコスパは良いと思いますがまた泊まりたい気持ちはありません。
ON LEI
房間很寬敞。
Wai Yin
房間好清潔，面對運河景不錯，遊覽方便。泊車先到先得 不預留，不過附近亦有停車場選擇。
唯一缺點，廁所太細太窄，坐著時膝蓋貼着牆壁。
唯一缺點，廁所太細太窄，坐著時膝蓋貼着牆壁。
Location & surroundings
HOTEL SONIA Otaru
1-4-20, Ironai, Otaru, Otaru, Japan
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HOTEL SONIA Otaru
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