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OTARU RETREAT by Onko Chishin
Hokkaido · Japan
2 Chome-685 Asarigawaonsen, Otaru City, HokkaidoView location
9.2/10Excellent156 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition9.2/10 9.2
Location7.6/10 7.6
Neighborhood7.4/10 7.4
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About OTARU RETREAT by Onko Chishin
Set in a prime location of Otaru, OTARU RETREAT by Onko Chishin puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time.
Free Wi-Fi in all rooms, daily housekeeping, 24-hour front desk, luggage storage, Wi-Fi in public areas are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep.
In some of the rooms, guests can find television LCD/plasma screen, complimentary tea, linens, mirror, slippers. The hotel's peaceful atmosphere extends to its recreational facilities which include hot spring bath. For reliable service and professional staff, OTARU RETREAT by Onko Chishin caters to your needs.
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With a stay at OTARU RETREAT KURAMURE by Onko Chishin in Otaru, you'll be in the historical district, within a 15-minute walk of Asari River Onsen Ski Area and Ski Village Asari.
This luxury ryokan is 5.3 mi (8.6 km) from Otaru Canal and 5.4 mi (8.6 km) from Otaru Art Village. Treat yourself to a stay in one of the 19 individually decorated guestrooms, featuring indoor private hot tubs and flat-screen televisions.
Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and multilingual staff.
A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Entertainment
Non-smoking
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
7:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Unicode Support false
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
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You need to know
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
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Special Instructions
This property offers transfers from the ferry terminal, train station, and bus station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 3:00 PM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property in advance.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Fee for local cuisine breakfast: approximately JPY 4400 for adults and JPY 4400 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Japanese
Chinese (Mandarin)
Nearby attractions
Asarigawa Hot Spring
0.2 km / 0.1 mi
Asari River Onsen Ski Area
0.5 km / 0.3 mi
Ski Village Asari
0.9 km / 0.5 mi
Asari Sky Loop
1.1 km / 0.7 mi
Otarunai Lake
2.5 km / 1.6 mi
Sasson Golf Club
3.5 km / 2.2 mi
Shin Nihonkai Ferry
7.4 km / 4.6 mi
Syusenkan
7.5 km / 4.7 mi
Kita-no-homare Brewery Shusen-kan Museum
7.5 km / 4.7 mi
Otaru Music Box Museum
7.6 km / 4.7 mi
Sakaimachi Street
7.7 km / 4.8 mi
Kitaichi Venezia Museum
8.4 km / 5.2 mi
Park Otaru
8.5 km / 5.3 mi
Stained Glass Museum
8.6 km / 5.3 mi
Otaru Canal
8.6 km / 5.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 19
- hotel
- Car park
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fi
- Multilingual staff
- Bellboy service
- Hotel safe
- Terrace
- Concierge
Show 8 more facilities & services
- Newspapers
- Luggage room
- Library
- Café
- Bar
- Restaurant
- Nightclub
- Breakfast
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE JAPANESE ROOMSUITE • JAPANESE ROOMSUI.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
SUITE JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CLASSIC TWO BEDROOMSSUITE • CLASSIC TWO BEDROOMSSUI.AS-B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CLASSIC TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
SUITE CLASSIC TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CLASSIC TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.AS-B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN LOFTTWIN • LOFTTWN.LO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
TWIN LOFT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.LO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT RIVER VIEWAPARTMENT • RIVER VIEWAPT.RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
APARTMENT RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: APT.RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE NON SMOKINGJUNIOR SUITE • NON SMOKINGJSU.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
JUNIOR SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: JSU.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
JUNIOR SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room NON SMOKINGRoom • NON SMOKINGROO.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
Room NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room WITH VIEWSRoom • WITH VIEWSROO.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
Room WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
SUITE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT NON SMOKINGAPARTMENT • NON SMOKINGAPT.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
APARTMENT NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: APT.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOTARU RETREAT by Onko Chishin
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about OTARU RETREAT by Onko Chishin
75
reviews shown
Keiran
Top notch, incredible hospitality and food. Kind and professional staff, we felt taken care of from check in to check out. Exceptional experience.
Sally
The hotel is fantastic. The room and common areas are beautiful and spotless, the staff were so friendly and helpful (Erika in particular was brilliant!), the food and drink were great and the hotel was really well situated to explore the area (although a car is essential). Would highly recommend.
Jocelyn
This was a very exclusive stay with excellent food using a carefully selected choice of Hokkaido produce as well as sake and wines.
There is a shuttle from the Otaru Chikko station if you organise in advance but you can get in to Otaru using a taxi without any problems. We had an in -room onsen which was gratefully received and used quite a few times. Beds were comfortable but upstairs if anyone had trouble with stairs.
There is a shuttle from the Otaru Chikko station if you organise in advance but you can get in to Otaru using a taxi without any problems. We had an in -room onsen which was gratefully received and used quite a few times. Beds were comfortable but upstairs if anyone had trouble with stairs.
Ivan Blagoev
Very cool Stay! We loved the kids futon!!😍 Deep dive into the Japanese culture. Everything was super interesting and we can’t wait to be back. Foods were delicious and Location nice next to Asari Ski resort. ありがとうございます！
Sook
Yes
doohee
Overall, it was a wonderful place. However, the dinner did not meet my expectations, and I believe the taste could be improved.
Sam
Great staff, lovely design and beautiful setting.
Hua Hsin
Amazing
YoonKi
Very good service from staff
Robert Lyle
Incredibly relaxing onsen and an excellent dining experience in your own private dining room. A great retreat.
Blaine
A beautiful place to stay with peerless service. My wife and I had a wonderful experience.
Joon
Food could be a little better
Myles
It was perfect. Seriously. Open bar with a pretty stellar collection of local Whiskey. Might disappoint those looking for Western Cocktails (they have them, but they won't be the best you've tried), but why would you order that at a local Ryokan in Otaru Japan?? Ask them for their \"o-su-su-me\" (\"recommendation\") and just enjoy yourself.
Room was perfect, staff were helpful, food was excellent, and Otaru neighboring areas were so much fun for those looking to enjoy the Hokkaido region.
Hope to stay here again one day.
Room was perfect, staff were helpful, food was excellent, and Otaru neighboring areas were so much fun for those looking to enjoy the Hokkaido region.
Hope to stay here again one day.
INHOUNG
Best ryokan ever in Japan, must try
Absolutely stunning place! Super tranquil, relaxing, staff are amazing and extremely nice. Onsen is absolutely amazing, and food is exquisite. My best ryokan ever in Japan!
Andy Wing Hong
Small hotel with a very quiet environment, nice to take a quiet holiday there. Staffs are very polite and friendly. Public Onsen is not too big actually, but nice to try 👍
Verified traveler
A wonderful modern yet authentic Japanese feel ryokan! A great getaway!
Vivien
Remarkable boutique hotel
Outstanding architectural and interior design evident in the change of store houses to a remarkably well operated boutique hotel. The environment, service and food received at Kuramure is definitely worth its room rate.
Verified traveler
Overall a good experience but we were disappointed with the keiseki dinner
Matt R
Fantastic hotel with amazing service
This has to be the best hotel I've stayed in in recent memory. Mainly because it was unlike any other 4 or 5 star hotel I've visited. We had a great view of the snow from our window and slept like babies.
Verified traveler
Great stay with beautiful Japanese cuisine... Wonderful after ski trip!
J
Relaxing Japanese style resort
Its located a few train stops or around a 30 min drive away from Sapporo via the highway but its in its own world. The resort facilities are modern, great service all round Onsen was of excellent quality and all meals (which are included in the price) are a great sample of traditional Japanese meals. Recommended as a great breather when travelling to Hokkaio and Sapporo in particular.
Verified traveler
Great service , great onsen
All attendants were very helpful and sweet. It's the best getaway spot for a retreat. We had a great stay and will definitely come back.
lum bebe
Awesome!
Worthwhile to try but a bit pricy :)
The dinner and breakfast are included and it's just nth you would complaint !
The dinner and breakfast are included and it's just nth you would complaint !
Zhao
Great interiors and attention to details.
The only disappointing thing about kuramure is the size of their Onsen.
HeeJoon
분위기가 좋습니다
직원들은 친절했고 저녁은 먹어보지 않았지만
조식은 일본식으로 나옵니다
시내에서 접근성은 떨어집니다
프라이빗 온천서비스는 꼭 이용해보시기 바랍니다
직원들은 친절했고 저녁은 먹어보지 않았지만
조식은 일본식으로 나옵니다
시내에서 접근성은 떨어집니다
프라이빗 온천서비스는 꼭 이용해보시기 바랍니다
Yuko
館内の場所表示がデザイン重視でわかりにくかったです。ライブラリーがあって良書がありましたが、友人に教えてもらわなかったら、館内案内にも記載されていなかったし、利用できなかったかもしれません。お客様が少ない日だったので、歩けばすぐお声がけはいただきました。インクルーシブのルームサービスはとても良かったです。朝ごはんに果物がつけば、質重視のメニューで、最高でした。
Michiyo
5回目位来てます。今回来た時から経営が変わって大浴場が、予約貸切で値段も高く(今回は露天風呂が故障のためお金はかからなかったど)部屋風呂だけだと、好きな時に何度も入れないので、そこを前の様にいつでも誰でも入れる様にして貰えたら、また是非行きたいです。
Chiba
室内温泉はとても良いです。
貸切スパ設備を更新するとの事でしたので、その後に期待したいです
貸切スパ設備を更新するとの事でしたので、その後に期待したいです
Joonhyuk
숙박 시설은 작년에 비해 업그레이드 되어 더 좋았습니다.
룸서비스로 간단한 안주나 주류를 주는 것도 좋았구요.
다만 대욕장이 문을 닫은 것은 많이 아쉬었습니다.
그리고 작년까지만 하더라도 숙박에 저녁 식사(가이세키)가 포함되어 있었는데 올해는 료칸을 방문하고 난 뒤 이런 정보를 받게 되어 굉장히 당황했습니다.
료칸은 가이세키가 기본인데.. 료칸에서 연락 온 것도 알러지 여부와 도착 시간 여부 정도였지 저녁 식사에 대한 정보는 아무 것도 없었습니다.
작년 방문했을때 저녁 식사가 포함이라 올해는 그렇줄 알았는데 아무런 안내가 없으니.. 방문하실 분들은 미리 확인하고 방문하세요.
룸서비스로 간단한 안주나 주류를 주는 것도 좋았구요.
다만 대욕장이 문을 닫은 것은 많이 아쉬었습니다.
그리고 작년까지만 하더라도 숙박에 저녁 식사(가이세키)가 포함되어 있었는데 올해는 료칸을 방문하고 난 뒤 이런 정보를 받게 되어 굉장히 당황했습니다.
료칸은 가이세키가 기본인데.. 료칸에서 연락 온 것도 알러지 여부와 도착 시간 여부 정도였지 저녁 식사에 대한 정보는 아무 것도 없었습니다.
작년 방문했을때 저녁 식사가 포함이라 올해는 그렇줄 알았는데 아무런 안내가 없으니.. 방문하실 분들은 미리 확인하고 방문하세요.
Doris yuet Ching
食物極差，房間貨不對版
Tsang
Good
HIDETOSHI
清潔で、雰囲気も、食事も、デザイン性も良い。たまたまかもしれませんが滞在時は空いていて静かで良かった。家族4人（高校生と幼児含む）で一泊。
Verified traveler
ゆっくりとした時間
コンシェルジュが常に付き添ってくれています。とても大切にしてくださいました。
Joonhyuk
최고의 료칸
지금까지 방문한 료칸 중 최고였습니다.
음식과 음료 모두 만족스러웠으며 직원들의 접객도 아주 좋았습니다. 온천 시설도 좋았구요. 다만 호텔 시설이 노후하여 방 컨디션이 조금 아쉬웠습니다.
음식과 음료 모두 만족스러웠으며 직원들의 접객도 아주 좋았습니다. 온천 시설도 좋았구요. 다만 호텔 시설이 노후하여 방 컨디션이 조금 아쉬웠습니다.
suejung
저녁식사 양이 성인 남자에게는 살짝 부족한듯해요
Jongmin
오타루 가족과 함께 여행하기 좋은 료칸
전통적인 료칸은 아니지만 깔끔하고 조용합니다.
현대적인 외관과 전통 양식이 혼합된 느낌입니다.
제가 선택한 전망에서는 창문을 열어두면 물소리가 들려 매우 좋았습니다.
직원들은 매우 친절했고 서비스 또한 훌륭합니다.
방에도 넓은 욕조가 있어 아이와 함께 이용하기 좋았습니다.
대욕탕에서 피로를 풀기도 좋았습니다. 여름이라 외부 탕은 벌레가 좀 있었지만 내부에도 탕이 있어 이용하는데 문제는 없습니다.
대욕탕은 현대적인 목욕탕 느낌입니다.
넓은 침대 두 개와 바닥에서 잘 수 있는 방이 추가로 있었습니다.
체크인 할 때는 택시로 이동했지만 돌아갈 때는 직원이 송영 버스를 이용할 수 있도록 도와줬습니다.
10:30, 11:10 두 번 이용할 수 있었고 오타루역 또는 오타루 칫코 역 까지 이용 가능하였습니다.
현대적인 외관과 전통 양식이 혼합된 느낌입니다.
제가 선택한 전망에서는 창문을 열어두면 물소리가 들려 매우 좋았습니다.
직원들은 매우 친절했고 서비스 또한 훌륭합니다.
방에도 넓은 욕조가 있어 아이와 함께 이용하기 좋았습니다.
대욕탕에서 피로를 풀기도 좋았습니다. 여름이라 외부 탕은 벌레가 좀 있었지만 내부에도 탕이 있어 이용하는데 문제는 없습니다.
대욕탕은 현대적인 목욕탕 느낌입니다.
넓은 침대 두 개와 바닥에서 잘 수 있는 방이 추가로 있었습니다.
체크인 할 때는 택시로 이동했지만 돌아갈 때는 직원이 송영 버스를 이용할 수 있도록 도와줬습니다.
10:30, 11:10 두 번 이용할 수 있었고 오타루역 또는 오타루 칫코 역 까지 이용 가능하였습니다.
hanyoung
ゆっくり休んできました。
いつも親切なスタッフの皆さん、ありがとうございます。
いつも親切なスタッフの皆さん、ありがとうございます。
Verified traveler
性价比有点低
怎么说呢 整体来说性价比有点低
都算还好 但是这个价格有点。。
都算还好 但是这个价格有点。。
Paul Kwong Chue
The property is properly located at a quite neighborhood for people looking for privacy. Well renovated yet a bit modern as compare to other onsen ryokan in Japan. Staffs are super polite, helpful and considerate, exceeds most 5 stars hotel standard. The food over there are nice and the presentation is superb. It is just like an art...Each guest room has its own in-room onsen. Due to limited guest rooms, the public onsen is like private onsen most of the time. My family has an amazing stay there. Looking forward to re-visit the venue again if I come around Otaru area next time.
????
アメニティなどが物足りない面もあったが、食事が美味しかった
HYUNSANG
Interior design is very modern, room was very cozy. Though stairs to upstairs which contains 2nd bedroom and bathroom was quite steep, so try to get single story room if you are planning to travel with elderly family member.
Food was amazing, seemed to be cooked with fresh ingredients.
Staff were very kind. They were very supportive and respectful.
Food was amazing, seemed to be cooked with fresh ingredients.
Staff were very kind. They were very supportive and respectful.
HANYOUNG
쿠라무레는 최고 입니다.
스탭분들이 가족처럼 돌봐 주셨습니다.
덕분에 편안한 여행이 되었습니다. 감사합니다.
다시 방문 하겠습니다.
덕분에 편안한 여행이 되었습니다. 감사합니다.
다시 방문 하겠습니다.
SOOYUCK
너무 좋았습니다 ^^
Verified traveler
최고의 숙박이었습니다 :)
친절하고 세심한 서비스와 고요한 분위기,
힐링된 하루였습니다.
친절하고 세심한 서비스와 고요한 분위기,
힐링된 하루였습니다.
Verified traveler
구조는 멋지나 낡은 느낌이 있음
특히 식사는 별로
특히 식사는 별로
dongyoup
일본에 온 료칸 중에 제일 좋았어요 특히 무료 음료 서비스는 료칸의 단점인 즐길꺼리가 부족한 걸 충분히 채워주네요
Eunjin
조용함 노천탕이 작기는하나 사람이 없어 프라이빗하게 온천욕을 즐길수 있음
Sumin
조용한곳에 사람도 많지 않아서 편안하게 쉴 수 있었어요
ATSUKO
駐車場にお迎えに来ていただいてから、帰りに送っていただけるまで、とにかく皆さんの対応が素晴らしくとても楽しく、快適に過ごすことができました。
何度も利用させていただいていますが、蔵群さんは間違いないです！
何度も利用させていただいていますが、蔵群さんは間違いないです！
Takeo
必ずまた行きます！
到着時間に合わせて夕飯を調整してくれたり、出発が早かったら朝ごはんにおにぎり準備してくれたり、素晴らしい対応いただきました。館内の飲み物は全て無料なのも含めて、こんな時代に旅館内/部屋内だけでも楽しめる素敵な滞在でした。
marino
最高のお宿
彼との旅行で1泊利用致しました。お酒やその他ドリンクがオールインクルーシブでお酒好きの私たちにはピッタリのお宿でした。
スタッフの方もとても親切で快適に過ごすことができました。ありがとうございました。
スタッフの方もとても親切で快適に過ごすことができました。ありがとうございました。
Verified traveler
快適に過ごせました
滞在時の飲み物（アルコール含）がオールインクルーシブで良かった。
他の宿泊客と顔を合わせる事が少なくプライベート感を感じられた。
他の宿泊客と顔を合わせる事が少なくプライベート感を感じられた。
Verified traveler
Everything was great. Asset and the services were all great except that some employees were limited in english
Jaehyun
전체적으로 만족
전체적으로 만족했습니다.
Verified traveler
한적한 료칸~~♡♡
처음 친구랑 간 오타루쪽 여행이였어요
눈맞으며 온천하고싶어서 찾은 온센~
완전 전통료칸은 아니고 현대식이라서ㅜ너무 깔끔하고 서비스는 당연 으뜸. 아침식사는 딱 적당히ㅠ양도 좋았으니 저녁엔 조금 모자란듯.ㅎㅎ. 모든술이 all you can drink라서 저녁에 빠에서 늦게까지 칵테일 마시고 좋았어요.
담번에도 당근 다야죠~~♡
눈맞으며 온천하고싶어서 찾은 온센~
완전 전통료칸은 아니고 현대식이라서ㅜ너무 깔끔하고 서비스는 당연 으뜸. 아침식사는 딱 적당히ㅠ양도 좋았으니 저녁엔 조금 모자란듯.ㅎㅎ. 모든술이 all you can drink라서 저녁에 빠에서 늦게까지 칵테일 마시고 좋았어요.
담번에도 당근 다야죠~~♡
Verified traveler
食事の内容が悪い。夕食は、北海道らしい料理に見せかけた手抜き料理、朝食はおかずが極端に少ないコストをかけなすぎ
Seungbin
친절해요
직원분들도 친절하고 깨끗하고 잘 쉬다 갑니다. 나무소리, 새소리 들으면서하는 온천도 너무 좋았구요. 다만 가든뷰 선택했는데 돌멩이뷰가 걸려서 아쉬웠어요.
유진
만족이요
전 굉장히 만족했습니다 온천에 물소리 들려서 기분이 엄청 좋아졌습니다 대부분 맘에 들었고 서비스도 괜찮았어요 가격이 비싸서 하루정도 고급 료칸 머무실 분들은 선택하셔도 좋을 것 같아요
Jungeun
저는 쿠라무레에 음식이 맛있다하여 기대를 하고 가서인지 제입에는 잘안맞았습니다 음식 못먹는거나 알레르기있으면 미리 알려달라고 메일 받았을때 비린걸 못먹는다는 답글을 달았다면 괜찮았을까 하는 후회도 됩니다 석식에 거위간에 소고기를 싸서나오는 음식이 있었는데 비리고 냄새가 나서 못 먹었습니다 나머지 시설적인부분이나 친절도 면에서는 좋았습니다
Verified traveler
조용하고 깨끗하고 평화로운 곳
조용한 환경에서 푹 쉬고 싶을 때 좋은 곳. 편안하고 깨끗하고 음식도 훌륭하다. 호텔에서 제공되는 모든 음료가 무료이긴 하나 구색이 빈약해서 고급스런 호텔의 이미지와는 좀 어울리지 않는 점이 약간 아쉬웠음. 개인적으로는 호텔의 급을 생각해볼 때 차라리 유료로 하고 주류와 음료의 구색이 더 갖추어져 있었더라면 더 좋았을 것 같다는 생각.
UNO ABLE
술좋아하시는분은 추천입니다
올 인클루시브라 술좋아하시는분들은 너무 추천이에요
Verified traveler
家族旅行で伺いました
時期的にカメムシが大量発生するらしく、部屋の窓を開けないようにと言われました。
カメムシの発生は、仕方ないのかなと思いますが旅行に行って窓を開けられないのは残念でしたし、開けなくてもカメムシは部屋に何匹か出没しました...
雰囲気や小物等とても可愛く想像通りでしたし、BARなどの飲み物が含まれた料金設定なのは嬉しかったです。
夕食は美味しかったのですが、担当して下さった若い女性の日本語に気になる点がいくつかあったのと、全体的にお料理の説明がほとんど無いのであると良かったです。
カメムシの発生は、仕方ないのかなと思いますが旅行に行って窓を開けられないのは残念でしたし、開けなくてもカメムシは部屋に何匹か出没しました...
雰囲気や小物等とても可愛く想像通りでしたし、BARなどの飲み物が含まれた料金設定なのは嬉しかったです。
夕食は美味しかったのですが、担当して下さった若い女性の日本語に気になる点がいくつかあったのと、全体的にお料理の説明がほとんど無いのであると良かったです。
TOMOKO
静謐な大人の宿を満喫できます！
たまたまゲストが少なかったためか、宿のコンセプトにふさわしい静かな時間を堪能することができました。いい素材と素晴らしいデザインのため、年月が経っても色あせず良い雰囲気を醸し出しています。お酒も含めてのコンプメンタリーも嬉しい！夜はＢＡＲで飲み＆音楽室でアナログレコードを楽しみました。大人におススメの宿です！
AKIRA
豪勢な食事に十分満足し、食後のバーで独自のカクテルを頂きました。特に飲み物が全て無料でしたので飲みすぎましたが、朝の露店風呂でスッキリして帰宅しました。大変良かった出す。
ケイ
お部屋もどこも大変お掃除が行き届き綺麗。お料理も素晴らしかった。
客室の居間は土間をイメージしているからかテーブルが非常に低いので
くつろげず残念でした。
客室の居間は土間をイメージしているからかテーブルが非常に低いので
くつろげず残念でした。
SOOJIN
서비스, 음식,룸상태 다 너무 좋았습니다. 온천도 정말 훌륭했구요. 다시 한 번 꼭 방문하고 싶습니다.
Wan Yi
Beautiful hotel ~ relaxing and the staffs are all very friendly.
WQ
癒されました
漆喰（か珪藻土）の壁、無塗装無垢の床、昭和レトロの調度品(部屋の電話は黒電話、談話室ではカクテルを飲みながらアナログオーディオでレコード！が聴ける(涙))、窓からは浅利川と豊かな緑で額縁のよう、、すべてに癒されます。
食事も小樽でありながら、お刺身一辺倒という事はなく、いろいろな海の幸、山の幸をとても美味しくいただけました。食事は部屋ではありませんが、個室です。
お値段は高かったですが、内容を考えると十分割安と感じました。
今回はせかせかと観光をしてしまいましたが、ゆったりと静かに癒されたい方に向いています。
食事も小樽でありながら、お刺身一辺倒という事はなく、いろいろな海の幸、山の幸をとても美味しくいただけました。食事は部屋ではありませんが、個室です。
お値段は高かったですが、内容を考えると十分割安と感じました。
今回はせかせかと観光をしてしまいましたが、ゆったりと静かに癒されたい方に向いています。
YOHAN
좋았습니다.
Anderson
State of the art design and wonderful atmosphere
Lying along a stream on the hillside in Otaru, this spa hotel is just 10 mins drive away from Otaru Chikko station where a free shuttle (though not too frequent and prior appointment is required) is run. We, a couple with a kid spent two nights on the basic room in a two-storey design with a conveniently built-in bath tub. The breakfast and dinner must be one of the best and the finest that you could in a spa hotel in Japan overall and of course should not be missed. Free drinks of every kind throughout your stay during meals and in the bar area from 6pm till midnight daily. The public spa set up is almost perfect except that no private session would be available for family enjoyment.
hanna
최악의 료칸
일단 호텔스에 올려진 사진과 직접 숙박했던 호텔사진이 다릅니다.
호텔스에서는 상기사진이 다르다는 명시도 없었으며, 19개나 되는 방을 어떻게 일일이 다 찍어서 올리냐는 대답이 돌아왔습니다. 정말 즐거운 마음으로 방으로 들어갔지만 실상은 정말 달랐습니다.
가성비 제로인 료칸입니다. 절대 다시는 이용하지 않을것입니다. 쿠라무레에서는 자기네들 탓이 아니다라고 하고 호텔스에서는 이미 체크인을 햇으니 취소도 환불도 안되다는 대답만 돌아왔씁니다. 절대 이용하지 않을 것입니다.
제가묵은 료칸 정원측전망 사진올립니다.
호텔스에서는 상기사진이 다르다는 명시도 없었으며, 19개나 되는 방을 어떻게 일일이 다 찍어서 올리냐는 대답이 돌아왔습니다. 정말 즐거운 마음으로 방으로 들어갔지만 실상은 정말 달랐습니다.
가성비 제로인 료칸입니다. 절대 다시는 이용하지 않을것입니다. 쿠라무레에서는 자기네들 탓이 아니다라고 하고 호텔스에서는 이미 체크인을 햇으니 취소도 환불도 안되다는 대답만 돌아왔씁니다. 절대 이용하지 않을 것입니다.
제가묵은 료칸 정원측전망 사진올립니다.
タケ
ノンビリゆったり
ノンビリゆったりの良いホテルでした。
食事も美味しく静かでゆったりとくつろげました。
ありがとう
食事も美味しく静かでゆったりとくつろげました。
ありがとう
Pen
高級感のある、最高に美しい温泉宿
素晴らしく美しく、格好良いお宿です。夕食も高級・上質でとても美味しく、スタッフの方も丁寧で親切です。客室はホテル型式ではなく、蔵(建物)の上階と下階にそれぞれのお部屋があり、広い室内でゆっくりと寛げます。ホテルの予約時に、お車の手配を言いますと小樽築港駅からの送迎車もありますし、帰る時も予約（予めに言っておく)をすれば、駅迄送ってくれます。至れり尽くせりの、最高級な素晴しいホテル(お宿)です。
kunny
静か
母と二人で利用。大浴場で他の宿泊客と遭遇する事もなく、ゆっくり楽しめました。
ただ、高齢の母は手摺がないため助けが必要でした。
食事は個室で飲み物も無料でおいしくいただきました。
全体的に古いのは否定できず。レコード部屋のカーペットには染みがついたままでした。
お部屋は事前にベットと畳に布団の別々、TVそれぞれ設置をお願いしていたのをすべて準備頂けたので満足でした。
ただ、高齢の母は手摺がないため助けが必要でした。
食事は個室で飲み物も無料でおいしくいただきました。
全体的に古いのは否定できず。レコード部屋のカーペットには染みがついたままでした。
お部屋は事前にベットと畳に布団の別々、TVそれぞれ設置をお願いしていたのをすべて準備頂けたので満足でした。
Verified traveler
Great food.
The only negative things I have is - rooms need blockout blinds. Way too bright in the morning and cant sleep well after sunrise which is at 4ish in the morning
Location & surroundings
OTARU RETREAT by Onko Chishin
2 Chome-685 Asarigawaonsen, Otaru City, Hokkaido, Otaru, Japan
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OTARU RETREAT by Onko Chishin
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