Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Unwind Hotel Bar Otaru

Hokkaido · Japan

1 Chome 8 25 IronaiView location

9.2/10Excellent661 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.6/109.6
Amenities9.0/109.0
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Unwind Hotel Bar Otaru

Enjoy terrace views and amenities such as complimentary Wi-Fi and on-site shopping at this centrally located Otaru hotel. Additional services include wedding planning and a cozy lobby fireplace. Dine at THE BALL, specializing in Italian cuisine, or enjoy room service (limited hours). Unwind with a drink at the bar/lounge.

The hotel offers a 24-hour front desk, multilingual staff, and luggage storage. Self-parking is available (charges apply). Each of the 36 guestrooms features a refrigerator, complimentary Wi-Fi, and a bathroom with a shower/tub combination, deep soaking bathtub, and complimentary toiletries.

A phone, safe, and electric kettle are also provided for your convenience. A stay at Unwind Hotel & Bar Otaru places you in the heart of Otaru, a short walk from the Otaru Canal and a quick drive from the Shin Nihonkai Ferry.

Read more about this hotelShow less

Unwind Hotel & Bar Otaru is in the heart of Otaru, within a 5-minute walk of Otaru Art Village and Otaru Canal. This hotel is 16.6 mi (26.7 km) from Kokusai Ski Resort and 0.1 mi (0.2 km) from Nichigin-dōri.

Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 20

Hotel policies

Parking height restrictions apply Unicode Support true LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Half Board is not included in the Half Board rate for children aged 5 and younger. Half Board for children is available by advance reservation only and cannot be requested after check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    20
  • Optional fees
    • Self parking fee: JPY 1500 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    Japanese

    English

    French

Nearby attractions

Otaru Art Village 0.2 km / 0.1 mi
Sakaimachi Street 0.2 km / 0.1 mi
Stained Glass Museum 0.2 km / 0.1 mi
Bank of Japan Museum 0.2 km / 0.1 mi
Otaru City Art Museum 0.2 km / 0.2 mi
Nichigin-dōri 0.3 km / 0.2 mi
Otaru Canal 0.3 km / 0.2 mi
Otaru City General Museum Ungakan 0.5 km / 0.3 mi
Kitaichi Venezia Museum 0.8 km / 0.5 mi
Suitengu 0.8 km / 0.5 mi
Old Endo Matabei House 0.9 km / 0.6 mi
Otaru Music Box Museum 1.1 km / 0.7 mi
Ironaifuto Park 1.1 km / 0.7 mi
Tomioka Catholic Church 1.4 km / 0.9 mi
Park Otaru 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
Show 11 more facilities & services
  • Fireplace
  • Smoke detector
  • Lift access
  • Shop
  • Terrace
  • Luggage room
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LOFTRoom • LOFTROO.LO

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    Room LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LOFTDouble or Twin • LOFTDBT.LO

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    Double or Twin LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LOFTTWIN • LOFTTWN.LO

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    TWIN LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU
    TWIN SUPERIORPhoto unavailable12 photos

    Unwind Hotel Bar Otaru

    TWIN SUPERIOR

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LOFTQUADRUPLE • LOFTQUA.LO

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    QUADRUPLE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LOFTSINGLE • LOFTSGL.LO

    Photos are not available for this room type.

    Unwind Hotel Bar Otaru

    SINGLE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Unwind Hotel Bar Otaru

9.2
Excellent
661 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.6 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
09 Jul 2026
Rachele
I was a little turned off Unwind when I first arrived but the place grew on me. When we walked into the lobby we were hit with a strong smell of air freshener. Our room had dark curtains drawn and the A/C made a high-pitched noise. Once we opened the curtains and the windows and turned off the air conditioning, we felt a little better and the annoying noise eventually went away.

The large staff was very nice and helpful throughout our stay. I had a cold and they gave me honey and lemon at breakfast and at the bar. One night the bartender went to great trouble to fix a cup of hot honey-sweetened lemonade for me. It was very soothing for my sore throat.

Breakfast was in a large, pleasant room with stained glass windows and lots of light. the meal came on a three-tiered platter and included a mix of Western and local specialties, including mini scones and omelets, potatoes, soup and vegetables. They accommodated my dairy-free diet. In all, we felt pampered and taken care of and were truly able to unwind.

The location was convenient, a 10-minute walk from the train station and just a few minutes from the canals, art museums and restaurants.
Partner
10/10
Exceptional
21 Jun 2026
Soonwoong
모든 스태프들은 친절했고, 방의 컨디션도 완벽했습니다. 17:00-18:30까지의 무료 와인 시간에 제공된 와인도 훌륭했습니다. 다른 분들도 꼭 이곳에 숙박하는 경험을 했으면 좋겠습니다.
Friends_and_family Friends
10/10
Exceptional
29 May 2026
Yuh Yiing
Great breakfast and service! Very helpful staff. Room was clean and tidy as well. Hotel offered late checkout and parking opposite (convenient)
10/10
Exceptional
18 Apr 2026
yuki
今回3人での宿泊でしたのでメゾネットタイプを予約しました。
お部屋は十分な広さで、通りに面していたので向かいの旧三井銀行小樽支店の建物がよく見えとても良かったです。
夕方のフリーワインバーは、その日は富良野のワインを含めて3種類ありました。
朝食は、色々ちょっとずついただけて見た目にも大変満足しました。
ホテルの前の通りを東に進むと北一ガラスや六花亭、ルタオまで徒歩10分弱で行けるし、運河も歩いてすぐです。
3人あるいは4人で泊まるならまた利用したいです。
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Robert
The room was great. The staff was supurb. And Jintaro, at the hotel bar, was the best bartender/cocktail artist I've ever had the pleasure of being served by.
10/10
Exceptional
10 Feb 2026
Nicholas
Well appointed room. Excellent dinning experience!
10/10
Exceptional
04 Feb 2026
Jim
This is a really nice place. The building itself is architecturally wonderful.n As soon as you walk in there a calm vibe and the staff are really helpful and so nice. And that calmness permeates into their rooms. The room was clean, nice bed and the shower tub was a decent size. I highly recommend this place if you're in Otaru.
Leisure Self
10/10
Exceptional
01 Feb 2026
Hong
Ambience
10/10
Exceptional
19 Jan 2026
Robert
5/5. Super nice staff! Very friendly and serviceminded. Free wine tasting in the afternoon. A big selection of signature coctails. Breakfast was luxurious. The restaurant had great food at a reasonable price. The rooms was cosy.
The hotel building is historic and renovated with care.
Friends_and_family Friends
10/10
Exceptional
13 Jan 2026
Peter
Lovely art deco style building, extremely helpful staff, free drinks from 5 till 6:30, amazing breakfast and clean comfy rooms made for an amazing stay.
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
John Michael
Hotel design was good. Free wine service was a nice touch. Breakfast was yum.
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Wanlong
Very good staff and breakfast, with nice atmosphere around the hotel. Room is slightly on the smaller side with large luggages
Partner
10/10
Exceptional
12 Dec 2025
Su Lynn Sabrina
Nice breakfast high tea style. Staff were very helpful. Stayed in the loft room for a family of 5. The loft was half height which was fun for the kids. Overall the room space was a bit tight but sufficient. Washing machine and dryers were pay per use.
10/10
Exceptional
04 Dec 2025
Hyunjung
Awesome location to the Canal , LeTao and shopping
Their breakfast was the highlight!
Leisure Partner
10/10
Exceptional
04 Nov 2025
Andrew
It was great experience with Unwind. I like the design of the hotel. Room is clean and well designed whereby I found everything I need. The hotel also offers free wine tasting everyday so please don't miss it if staying with the hotel.
Leisure Friends
10/10
Exceptional
09 Oct 2025
Patrick
There's a lot to like about the Unwind Hotel. The location is excellent as is the overall decor and atmosphere of the hotel. The service was prompt and very friendly. Even though we don't speak Japanese there were no problems. The restaurant was fantastic. In particular the breakfast that came with our room was like nothing I've experienced before. A variety of small dishes that were delicious. The free wine happy hour in the bar was a nice bonus. The room was a bit small, but that was expected and not unusual for Japan. The shower was one of the best I've encountered in Japan.
Partner
10/10
Exceptional
12 Jul 2025
Janelle
This was a really nice place to stay. I enjoyed the breakfast buffet. Free laundry room was convenient!
Leisure Family_with_children
10/10
Exceptional
23 Jun 2025
Ow Eu Gene
Rooms are clean and very comfortable. Check-in was seamless
8/10
Excellent
07 Jun 2025
Emi
インテリアが素敵でした
Self
10/10
Exceptional
29 May 2025
george
Beautiful hotel, excellent bar and comfortable room. Perfect location.
Leisure Partner
10/10
Exceptional
07 May 2025
Arthur

We did Unwind

Beautiful place. Excellent food. Bar was fantastic. Service very welcoming.
Partner
10/10
Exceptional
07 Mar 2025
Tiffany
This was a lovely stay in Otaru. Pleasant staff and our room was unexpectedly ready early (rare in Hokkaido). The free wine in the lounge is a lovely perk. Rooms are small but functional with hot water showers. Could use a bit more storage in the bathroom, but we made it work. Staff are all friendly and the breakfasts were massive and delicious. Thanks for the great stay!
Leisure Partner
10/10
Exceptional
07 Mar 2025
Stephanie
Amazing 1930s hotel, very good bar, ideal location
Leisure Self
10/10
Exceptional
27 Feb 2025
lee

Best in Otaru

Greatest !!! Lication service quality all top !!!
Partner
10/10
Exceptional
05 Feb 2025
Kathy Duyen
A quiet and peaceful hotel that has modern vibes. There is a free wine hour at the bar that I was able to get. It was really nice to hang out and have a glass of wine to wind down after venturing around and exploring. I also received a free drink ticket. The drinks were limited but I still appreciated getting this \"VIP\" experience. I loved the vibes of the hotel and my room was very nice.
Leisure Self
10/10
Exceptional
10 Jan 2025
Dana

Wonderful!

Fantastic stay. Wonderful staff. Delicious breakfast. Very clean rooms. Only con was only 2 very thin uncomfortable pillows in the room.
Front desk staff so helpful to arrange taxis to get to and from Kiroro.
Partner
10/10
Exceptional
03 Oct 2024
Amy
Great location, walkable to most shopping and dining and museums we were interested in, clean, tasty breakfast creatively presented.
Leisure Partner
10/10
Exceptional
30 Sep 2024
Verified traveler
The hotel is situated in a very convenient location, just a few minutes walk from the canal and the famous shopping street. Though it’s small, it’s very cozy and clean. I definitely will stay here again if I go to Otaru in the future.
Friends_and_family Family
6/10
Pleasant
02 Sep 2024
WOOJIN
Soso, only one day stay
Partner
10/10
Exceptional
09 Aug 2024
Yasuhiro

Charming and wonderful hotel!

Charming and wonderful hotel. We stayed in a loft room, which was clean and had a great view. The parking was adjacent, and it was only a few minutes on foot to the canal and tourist attractions, which made my 80-year-old mother, who has mobility issues, very happy. The breakfast for my daughter with multiple allergies was also adjusted to her needs, which was a big help. The bar right as you enter had a great atmosphere, and we enjoyed local whiskies such as Yoichi, which can only be found there. The only issues were that the wall-projection TV was a bit confusing to use and the changing room was slightly cramped. We will definitely stay here again next time. Thank you for your hospitality.
Friends_and_family Family
10/10
Exceptional
21 Jul 2024
CHIH FEN

Nice friendly staff.

My stay in unwind was very nice and amazed. Not only the room but the staff was really friendly and helpful. I forgot my stuffs in my previous hotel and Akita San from Unwind had provided me lots of help checking with previous hotels for the language barrier. I really appreciated it.
Friends_and_family Family
6/10
Pleasant
09 Jul 2024
BYUNGKON

너무 무리하게 개인 정보를 요구한다.

어느 호텔에서 개인 소유카드로 디파짓 하는지 묻고 싶다. 러기지 안에 카드가 있는데 러기지를 풀어서 카드 번호를 입력해서 정말 불편하고 기분이 안좋아서 그냥 언짢게 행동을 했다
Friends_and_family Friends
10/10
Exceptional
31 May 2024
Tony
Fantastic location. We had to park our rental car in a pay lot across the street, but no big deal (no in-out allowed, but we were walking distance to everything we came to see). I had problems with the washer in the laundry room, but I think I might have overloaded the machine. The breakfast was delicious! Overall, I highly recommend it!
10/10
Exceptional
18 May 2024
Ricky
Very good service
Leisure Family
10/10
Exceptional
18 Feb 2024
Mitchell
Nice bar and restaurant. Good service.
Leisure Partner
10/10
Exceptional
10 Jan 2024
Li Ping
Love their breakfast, truly amazing…
Partner
10/10
Exceptional
20 Dec 2023
Jin a
굉장히 팬시하고 모던했어요. 룸도 깨끗하고 머물기 좋았어요. 또 머물고 싶어요.
Self
8/10
Excellent
10 Sep 2023
Hiroshi
The room was small, but the high ceiling made it feel airy and pleasant. The fact that the toilet and bath were separate was excellent. Expedia states that Gold members may receive an upgrade if there's a room available, but the hotel claims they do not offer upgrades to Expedia gold members. I felt embarrassed asking for an upgrade.
Leisure Partner
8/10
Excellent
17 Oct 2021
Verified traveler

小樽の歴史的建造物群の一角にある趣きのあるホテル

小樽の中心街、歴史的建造物群の一角にある趣きのあるホテルです。エントランスやバーの雰囲気は落ち着きがあり、なかなか良かったです。専用駐車が狭く、満杯のため、横のコインパーキングに駐車しました(別料金)。残念だったのはTV画面が小さ過ぎてとても見づらかったです。17:00から併設バーでの道産ワインのサービスはなかなか良い計らいと思います。朝食は味も見た目も秀逸でした。
Self
8/10
Excellent
20 Jun 2021
Verified traveler
We stayed in a 4 bed loft.
10/10
Exceptional
08 Apr 2021
CHIAKI
チェックイン時間前だったが、仕事をさせてもらえて助かった。スタッフさんが親切で、フリーワインも出てくるバーは心地よく、いいバーテンダーさんもいた。全体的に海外の洋館ふうで非日常感がたまらないが、水道の蛇口がやや使いづらいなど、機能性は少し落ちる。トイレとバスが 別なのは嬉しい。
Self
10/10
Exceptional
04 Mar 2020
SAI WAI

Great stay

It is very nicely decorated hip hotel, the bed is comfortable, and the breakfast is fantasitc, I think this is the best hotel i stayed throught my Hokkaido trip, maybe something amiss would be there is no onsen facility in this hotel
Partner
10/10
Exceptional
01 Mar 2020
Richard

Great stay at Unwind

Great location and very nice hotel. Front desk was very nice with helpful information on great restaurants and close shopping and attractions.
Friends_and_family Friends
10/10
Exceptional
16 Feb 2020
Sean

Great stay in an amazing city

Amazing property in a beautiful town. We originally booked this property for our final stay in Hokkaido, however we wish we would have had more time to enjoy both the property and the surrounding area.

The property was very clean and the staff was very accommodating. They offered a morning breakfast or “high tea”, and even made a special vegetarian set. Overall the staff was so friendly and the location shouldn’t be missed.
Partner
8/10
Excellent
15 Feb 2020
Robert
Hotel is in a great location to enjoy Otaru, close to the train station as well as the light festival.

Pros:
- My room was very comfortable and attractive.
- Location is close to the canal and train station.
- Hotel is designed and decorated beautifully.
- Wine hour is a nice and has potential.

Cons:
- Lack of customer service, staff is very cold, non communicative and business like.
-
Self
8/10
Excellent
11 Feb 2020
Claire
An excellent hotel in appearance, slight flaws underneath. Beautiful and stylish, but... the hot water in the shower went hot and cold, the breakfast appealing, but lacking flavor. Excellent free wine service from 5-6.30pm -perfect for retreating from the cold snowy outside.
Leisure Friends
10/10
Exceptional
24 Jan 2020
Sheryl

Best hotel in Otaru

I absolutely enjoyed my stay here. Upon arrival, they offer a choice of beverage (apple tea, orange juice, etc)

In the room, they provide a handy with complimentary data. There was also an iphone dock and an iphone so you can listen to music or cast your show.

At night, they provided a complimentary glass of wine. You get to choose what kind. I tried the one produced in Otaru which was quite fruity. There a fireplace by the lobby so you can warm up.
Lobby smelled wonderful. They had a scent machine below the sofa.

Location of the hotel was also ideal as its near the Otaru Canal.


I also liked the body gel,it worked well in the bath unlike other gels jotels provide.

They also provided individual control for AC. A lot of hotels I stayed in Japan had centralized AC so you end up sweating.

Breakfast was also great served in a high tea set. Not as filling as Id hope but it was definitely a good experience. Make sure to try the milk - it was so creamy and tasty!

The only thing I didnt like were 1. Doors were swin in and out. Plus they were heavy. So its difficult especially with large luggage in tow. 2. They charge for extra bottled mineral water.
Self
10/10
Exceptional
09 Jan 2020
Verified traveler
So classy and clean! The location was very good and close to everything
Leisure Partner
10/10
Exceptional
02 Jan 2020
Tze-Chuan
New facilities and friendly staff.
Friends_and_family Family
10/10
Exceptional
31 Dec 2019
Verified traveler
A very good location in Otaru for shopping and 5 minutes walk to the canal. The staffs were very friendly and providing good services. The only drawback was insufficient parking for the guests.
Leisure Family
10/10
Exceptional
21 Dec 2019
ENG
Will come back again
Friends_and_family Family_with_children
10/10
Exceptional
10 Dec 2019
Verified traveler
Great design & comfy. We really happy when stay here during our trip.
Leisure Family
10/10
Exceptional
21 Oct 2019
Andrew
Very modern hotel, friendly staff and great location.
Leisure Self
10/10
Exceptional
20 Oct 2019
Hui Choo

Really wonderful.

My family and I like the deco and style of your hotel. We appreciate your staff services too. Overall a wonderful stay and will cherish this experience for a long while.
Family
10/10
Exceptional
29 Sep 2019
Verified traveler
Excellent! A really cool new hotel with a blend of retro deco, great design and modern amenities. I particularly liked the Sony Apple TV projector in the room rather than a TV. Great bar too with an amazing collection of whisky.
Leisure Self
8/10
Excellent
22 Sep 2019
Verified traveler
Overall its a very good hotel!
For the location: It’s only 2 min walk to the canal and about 10 min walk to KITAICHI glass factory
Check in/out staff: very nice but with limited English speaking ability, funny thing my wife speaks English as she replies in Japanese, luckily I understand limited Japanese.....
Room service/facility: clean and comfortable, but the temperature of the running water can go up suddenly. My wife got hurt when taking shower, and I almost got hurt if without warning.
Leisure Family
6/10
Pleasant
14 Sep 2019
Verified traveler
Location is good but the room is really small, staffs are friendly
Leisure
10/10
Exceptional
01 Sep 2019
Verified traveler
Traveling through Hokkaido, this was easily my favorite hotel. Clean, modern (it is located in a historical building but it has been recently renovated) and stylish, it has decently sized rooms for Japanese standards. The location is really convenient for Otaru, letting you walk to all major places with no effort. The staff was prepared, kind and very professional. In short: I suggest it, stop here if you get the chance to visit Otaru.
Leisure Partner
10/10
Exceptional
26 Aug 2019
Cheung
New and stylish. Location is good and very convenient. It is close to the canal with some good restaurants nearby.
Leisure Family
8/10
Excellent
20 Aug 2019
wkkk
I really like the room as it has got a massive bed, a sofa and a small table. I felt like I had the space not only to sleep over but also to sit down and sort out my stuff. The bathroom was really nice and clean too. The air-con was pretty strong so I would adjust the temperature before I went to bed. It's not a problem at all.

The staff were very helpful and they could generally communicate in English except one who I need to use Google Translate to type in my message and so as her. Otherwise I am very happy with my stay.
Leisure Self
10/10
Exceptional
15 Aug 2019
Laika
Very clean and looks new. Great restaurant for breakfast. Staff very courteous and professional. Well located within walking distance from waterfront. Good value for price paid.
Leisure Friends
10/10
Exceptional
13 Aug 2019
Verified traveler
Extraordinary. The atmosphere is excellent and indeed unwinding!
Leisure Self
10/10
Exceptional
10 Aug 2019
Verified traveler
New hotel, nice interior and great service.

There’s a free wine hour at 5pm

Location is good
Leisure Partner
10/10
Exceptional
06 Aug 2019
Verified traveler
excellent new hotel, in good location. will defintly return to stay in this hotel
Leisure Partner
8/10
Excellent
15 Jul 2019
Verified traveler
New hotel with fabulous decor, rooms are a little smaller than expected but that's okay as we didn't stay that long. The breakfast was awesome!
Leisure Partner
10/10
Exceptional
15 Jul 2019
Verified traveler
The staff is very kind. the hotel is clean and is well located. have a special breakfast.
Leisure Family
8/10
Excellent
09 Jul 2019
lim
my family stayed in the room with loft style..for the loft we have to crawl to go to bed as the ceiling is low..not much space for luggage as we are a family of 5 adults..However it is okay for us as we stayed only for one night.My favourite is the brand of lotion provided,lavender and peppermint.
Walking distance to Otaru canal.
Leisure Family
10/10
Exceptional
08 Jul 2019
EATxPLAYxLIVE
Having returned to Otaru for the 3rd time in 3 years, I decided to stay here as it was a new hotel. Being new, all facilities were kept in great shape and very clean. Carpets were still new with little to no stains, as were the walls and sheets. We stayed in the loft that accommodated 5 and although cramped, this is expected of hotels in Japan so it was not a problem. Having a \"indoor balcony\" was a nice touch and provided ample natural daylight into the room. I was very pleased with the service by all the staff from FO, to wait staff, to housekeeping. The bar in the lobby is cute, cool, and quaint and the free happy hour was definitely a nice touch which I barely arrived in time for. On site parking is available for a few and on a first come first serve basis. They have set the bar high for themselves and I would definitely come back again.
Leisure Family
10/10
Exceptional
29 Jun 2019
Verified traveler
very nice room
Leisure Partner
10/10
Exceptional
24 Jun 2019
Verified traveler
Great location and nice comfortable room. It’s in an amazing restored building. Very close to many restaurants and glass blowing shops.
Business_and_leisure Partner
10/10
Exceptional
18 Jun 2019
Timothy

Best hotel

This place is a freaking palace, great atmosphere and friendly staff. Free wine downstairs between 5pm and 7pm though I’m more of a strong zero guy myself. The room comes with a phone and a projector and dimmable lighting. Free breakfast was so good too.
Partner
10/10
Exceptional
15 Jun 2019
Verified traveler
Hotel decor was chic and stylish! Location is superb - closed to the canal. Will definitely come back to this classy hotel again! Love.
Leisure Partner
10/10
Exceptional
12 Jun 2019
Tsz Ying
Good design of the room, clean and good condition.
Family
8/10
Excellent
24 May 2019
Verified traveler

Good

Everything is good but for the TV. It's not user friendly to those non Apple user as it required Airplay app. However, you may get the free TV tuner upon request, just it's stated is limited.
Family
8/10
Excellent
23 Apr 2019
Verified traveler

Good value for money

The stay was good, the hotel is brand new with compliment drinks and breakfast means good value. However there are only five car park space which is insufficient. But there are a few car parks around, just without the in out privileges.
Family
10/10
Exceptional
22 Apr 2019
V
The hotel very clean and staffs are friendly. My friends and I are very satisfied with stayed.
Leisure Friends
10/10
Exceptional
21 Apr 2019
Verified traveler
The hotel was opened last week. The place looks great, and with style. The high tea breakfast was really impressive. However, there was not a television in the room. I was not botter me much, not sure if it shloud me the case.
Leisure Self
8/10
Excellent
26 Jun 2026
Makoto
出入り口が自動ドア、スロープが無く、車いすユーザーやご高齢の方、荷物の多い旅行者には不向き。バリアフリーの徹底を。部屋にデスクが無い(ビジネスユースではない)
Self
10/10
Exceptional
23 Jun 2026
Shinichi
1泊だけの利用でした。
ふるさと小樽で久しぶりの投宿、旧商工会議所の建物を見事にリフォームされていることに感激しました。
朝食はヴォリュームたっぷりでとても美味しかったです。ただ一つだけフロントからエレベータスペースに至る経路が少々分かりにくかったです。
Self
8/10
Excellent
19 May 2026
Satoshi
客室雰囲気も良く、清潔で、バーもレストランも全て管理が行き届いている感じでとても良かったです。
10/10
Exceptional
11 May 2026
Keiko
小樽運河、小樽芸術村などメイン観光地に近くてとても便利でした。ホテルも歴史ある建物をおしゃれに改築して、とても個性的で素敵でした。
朝食もとてもおしゃれで、おいしかったです。
後、夜に具合が悪くなり、ロビーに電話して相談したところ、夜間診療を探し、連絡をとり、タクシーの手配まで迅速にしてもらい、とても助かりました。料金もとてもリーズナブル。次回もこちらを利用したいと思ってます。
Self
10/10
Exceptional
10 Mar 2026
MADOKA
朝食の食器類がとても素敵💓でした
普段自宅では使わないような物で幸せな気分になりました
夕方のワインバーも丁寧に対応してくださりとても良い旅になりました
駐車場🅿️がもっと広いと最高ですね
10/10
Exceptional
19 Jan 2026
KENICHI
夜のワインサービスは素晴らしい、部屋は天井が高く開放感がある。朝食も素晴らしく小樽運河も近くロケーションも含めて最高
Friends_and_family Family
10/10
Exceptional
12 Dec 2025
SHU TUNG
精緻早餐
Self
8/10
Excellent
09 Dec 2025
KOTARO
本物のビンテージが楽しめて雰囲気あるホテルです
Business Self
4/10
Poor
04 Dec 2025
YOICHIRO
旅行サイトに実際と違う写真載せてるのは詐欺レベルでしょう。
Leisure Self
10/10
Exceptional
30 Nov 2025
yujiro
よかった
8/10
Excellent
21 Nov 2025
たかゆき
築100年というクラシカルな意匠を残しつつ、綺麗にリニューアルされており、快適にすごせます。無料のワインバーでは、ロビーに面した雰囲気のある空間で、小樽や富良野など地元ワインを楽しめました。
ダイニングのTHE BALLが定休日だったのが残念!あと朝食のハイティーは期待ほどではなかったので星1つ減です。
Business_and_leisure Self
10/10
Exceptional
12 Nov 2025
Miki
部屋は広くないですが、天井が高くてとても清潔で静か。朝食がとても美味しくて2回目の利用でした。また利用したいです
10/10
Exceptional
24 Oct 2025
po wing
酒店本身只有很少車位 酒店附近有時租停車場 泊車非常方便。
員工服務態度非常好。
房間整潔舒適
有紅酒免費品嚐。
英式早餐好吃豐盛。
非常推介入住。
Partner
8/10
Excellent
24 Sep 2025
Mayumi
アメニティのボディシャンプー、ヘヤーシャンプー、コンディショナー全て大変気に入り思わず購入しました。あと、ウェルカムワイン🍷落ち着いた雰囲気でよかったです。
6/10
Pleasant
21 Sep 2025
Ruriko
インテリアは感動的に素晴らしいです。

この素敵なインテリアの中で戴く朝食を期待していましたが、残念。
フロントスタップの方々に大変助けられ癒されました。ありがとうございました。

Leisure Self
10/10
Exceptional
24 Aug 2025
Verified traveler

고풍스러움과 모던함이 묻어나는 조용한 호텔

모던함과 고풍스러움에 놀라고, 방이 넓어 놀라고, 아침식사에 정성이 보여 만족스런 스테이 였네요.
Business
10/10
Exceptional
17 Aug 2025
Kim Fung
酒店很有格調過性,歐式風格,早餐也是歐式,很不一般的早餐!還有酒吧也很好,調的酒很漂亮,很好喝,睡前一杯,正!雖然細小的酒店,很值得一住。
Partner
8/10
Excellent
15 Aug 2025
GOICHI

GOOD

部屋は広くはないが、泊まるだけなら十分
朝食も美味しかった
Friends_and_family Family
10/10
Exceptional
10 Aug 2025
WUI KUEN
Breakfast provided was excellent.
Leisure Self
8/10
Excellent
01 Aug 2025
Sayaka
部屋の大きさ以外は、満足でした。スタッフの方も皆さん感じが良く、気持ちよく滞在できました。トイレとバスが分かれているのは、とても良いのですが、客室の狭さが残念でした。次回は、広めのお部屋が空いていれば、そちらで宿泊したいと思います。
Leisure Self
6/10
Pleasant
31 Jul 2025
TAI TSO
房間很小
Friends_and_family Family
10/10
Exceptional
15 Jul 2025
Saito
スタッフの対応が非常に丁寧且つ迅速。落ち着いた雰囲気も良くお勧めです。
Leisure Self
10/10
Exceptional
09 Jul 2025
YAYOI
部屋は余り広くは無いが対応も清潔感もおもてなしを感じられた。
Leisure Family

Location & surroundings

Unwind Hotel Bar Otaru
1 Chome 8 25 Ironai, Otaru, Japan

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 44 more nearby hotels

Unwind Hotel Bar Otaru

98 hotel photos