Vencci
Very convenient location and the hotel is quite new.
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9.0/10Excellent133 Reviews
Cleanliness9.4/10 9.4
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition9.0/10 9.0
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Granbell Hotel Otaru
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. At Granbell Hotel Otaru, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.
Self parking (subject to charges) is available onsite. Make yourself at home in one of the 159 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and smart speakers are provided for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Distances are displayed to the nearest 0.
1 mile and kilometer. Sakaimachi Street - 0. 2 km / 0. 1 mi- Stained Glass Museum - 0. 2 km / 0. 1 mi- Otaru Canal - 0. 2 km / 0. 1 mi- Otaru Art Village - 0. 2 km / 0.
2 mi- Bank of Japan Museum - 0. 3 km / 0. 2 mi- Otaru City Art Museum - 0. 3 km / 0. 2 mi- Kitaichi Venezia Museum - 0. 5 km / 0. 3 mi- Otaru City General Museum Ungakan - 0. 5 km / 0.
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3 mi- Nichigin-dōri - 0. 6 km / 0. 4 mi- Suitengu - 0. 8 km / 0. 5 mi- Otaru Music Box Museum - 1 km / 0. 6 mi- Old Endo Matabei House - 1. 1 km / 0. 7 mi- Ironaifuto Park - 1.
1 km / 0. 7 mi- Park Otaru - 1. 3 km / 0. 8 mi- Tomioka Catholic Church - 1. 5 km / 0. 9 mi. The nearest airports are: Sapporo Okadama Airport (OKD) - 36. 9 km / 22. 9 mi New Chitose Intl.
Airport (CTS) - 84 km / 52. 2 mi With a stay at Granbell Hotel Otaru in Otaru, you'll be steps from Otaru Canal and Sakaimachi Street. This hotel is 0. 1 mi (0. 2 km) from Stained Glass Museum and 0. 2 mi (0.
2 km) from Otaru Art Village.
With a stay at Granbell Hotel Otaru in Otaru, you'll be steps from Otaru Canal and Sakaimachi Street. This hotel is 16.5 mi (26.6 km) from Kokusai Ski Resort and 18.4 mi (29.6 km) from Sapporo Teine. Make yourself at home in one of the 159 air-conditioned guestrooms.
Complimentary wireless internet access keeps you connected, and smart speakers are provided for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Popular amenities
Parking available
Concierge
Laundry
Gym
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
-
You need to know
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
-
Minimal age
18
-
Optional fees
- Self parking fee: JPY 1500 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Japanese
English
Nearby attractions
Sakaimachi Street
0.2 km / 0.1 mi
Stained Glass Museum
0.2 km / 0.1 mi
Otaru Canal
0.2 km / 0.1 mi
Otaru Art Village
0.2 km / 0.2 mi
Bank of Japan Museum
0.3 km / 0.2 mi
Otaru City Art Museum
0.3 km / 0.2 mi
Kitaichi Venezia Museum
0.5 km / 0.3 mi
Otaru City General Museum Ungakan
0.5 km / 0.3 mi
Nichigin-dōri
0.6 km / 0.4 mi
Suitengu
0.8 km / 0.5 mi
Otaru Music Box Museum
1 km / 0.6 mi
Old Endo Matabei House
1.1 km / 0.7 mi
Ironaifuto Park
1.1 km / 0.7 mi
Park Otaru
1.3 km / 0.8 mi
Tomioka Catholic Church
1.5 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 159
- hotel
- Car parkExtra charge
- Wi-fiExtra charge
- Laundry service
- Lift access
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN AccessibleTWIN • AccessibleTWN.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
TWIN Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: TWN.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
STUDIO TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
DOUBLE SUPERIOR NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE AccessibleSINGLE • AccessibleSGL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
SINGLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGranbell Hotel Otaru
TWIN DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Granbell Hotel Otaru
50
reviews shown
Corey
Great amenities (public bath, laundry, gym) and terrific location -- this place is a game-winner on your next trip to Otaru!
Michael
The hotel itself is not too bad with clean and reasonably sized rooms. Entry by car was hard to find and on my last day after checkout, staff was almost forcing me to take my car out of their carpark even though I have parked there for less then 24 hours and said if I left car any longer I will have to pay an hourly rate. Not great experience.
Peter
Recently updated rooms, a little small but not too small. Breakfast is great and lots of parking onsite for a fee.
Lloyd
Clean modern room (albeit small), outstanding shower pressure and heat, good location.
Maja
Great place! Breakfast was amazing, can’t recommend that enough. Room was very comfortable and clean.
Christy
I had booked a room at another hotel. It was horrible! So bad in fact I could not spend 1 single night there. I switched to the Granbell. The place was clean and well kept. I really appreciate the staff accomodating me.
Kate
Amazing location, friendly & helpful staff, great onsen, and comfortable beds.
Wen Yan
The facilities are great and new.
Hitomi
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
sachiyo
凄く楽しく過ごさせて頂きました。🙇少し殘念に思ったのは、ベッドの高さです。身長が低く膝の悪い私にとっては少しキツかったです。もう一人の友人に手伝ってもらってベッドに上がり下りしました。
Tina
Friendly staff assisting us at both check in and our. The hotel is well maintained and at a very convenient location. I would definitely staying again.
Shoko
大浴場のサウナと露天風呂が特によかった
Takeshi
駐車スペースが未舗装（整備中なのか？）だったのが残念。
それ以外は問題なし、ロケーションも良い。
それ以外は問題なし、ロケーションも良い。
???
初めて利用しました。
部屋も綺麗、朝食も美味しい、小樽運河の目の前、コスパ最高 おすすめしたくなるホテルです。
部屋も綺麗、朝食も美味しい、小樽運河の目の前、コスパ最高 おすすめしたくなるホテルです。
Bettina
Sehr funktionale Kabine und toller Spa!
YOSHIE
新しいからだと思うが、各所綺麗なのが良かった。清掃もきちんとされていると思う。スタッフの感じも良かった。大浴場も綺麗で良かったのだが脱衣所やロッカー前が狭いので、ピーク時間帯に行ったせいかロッカー前にすぐには入れなかった。混雑状況が何かで確認出来ると良いと思う。朝食ビュッフェは十分なバリエーションで満足だった。欲を言うと展望ラウンジの営業時間がもう少し長いと良い。またはカフェやバーの営業時間外もお風呂の後の休憩スペースとして使えるとか...。画像を見て楽しみにしていたのだが朝も夜も閉まっていて入れずに残念だった。ホテルの立地は非常に便利だった。堺町通りや運河に近く行き来しやすい。是非また利用したい。
Michiko
外国人の人の入浴方法のマナーを教えてくださいませ
Jinho
편리한 위치, 대욕장, 조식 모두 좋았음. 추천
Kei Nga
設施不錯，唯wifi 只限入住房間 洗衣房等較難收到訊號。但整體環境不錯
Chun Fai
窗景一流，酒店旁有大量車位停車場，早餐多選擇，一流
Chin-Tsang
設施維護完善 公共浴池乾淨 整體環境溫馨 服務人員親切 地點也非常方便 下次觀光也絕對會是首選
設備がよく手入れされており、公共浴場も清潔で、温かみのある空間でした。スタッフの対応も親切で、アクセスも抜群です。次の観光でも絶対にまた利用したい、一押しのホテルです
設備がよく手入れされており、公共浴場も清潔で、温かみのある空間でした。スタッフの対応も親切で、アクセスも抜群です。次の観光でも絶対にまた利用したい、一押しのホテルです
Kam Hing
酒店後面就是小樽購物街，對面就就是運河及倉庫，側面有付費停車場，非常方便。酒店設計時尚，值得一讚是房間床褥非常舒服。Public bath雖然不是溫泉水但環境還是不錯。
KEISAKU
全室禁煙です。
1Fに喫煙ルームがあります。
部屋が綺麗で清潔感を感じました。
大浴場もあり、とても満足しました。
1Fに喫煙ルームがあります。
部屋が綺麗で清潔感を感じました。
大浴場もあり、とても満足しました。
TETSUO
清潔でした
SAYURI
お風呂と露天風呂がよかった。
Aki
とても綺麗でよかったです！
朝食も美味しかった！
また、泊まりたいです、
朝食も美味しかった！
また、泊まりたいです、
EUNHEE
화장실보다 샤워실에 찌린내같은 냄새가 심해요 .. 대욕장가서 씻었어요..
Kaori
ベッドの下にスーツケースを入れられるように、ベッドがだいぶ高い。 なので、ベッドに座るのが難しい。 ツインなのに椅子が一つしかない。
Seiichi
カフェ が 有ったらなお良かったと思いました。
Tomoya
ホテル自体は綺麗だし露天風呂も良かった！
ただし近くに夜やってる店はほとんど無いので注意。
ただし近くに夜やってる店はほとんど無いので注意。
jinju
객실도 스파 공간도 무척 쾌적하고 깨끗했어요!
크진 않지만 스파 실내/외 구분되어 있는 것도 좋았고
객실층에 음료자판기와 얼음, 전자렌지가 갖추어 있어 유용했습니다. 오타루 간다면 또 다시 묵고 싶습니다.
크진 않지만 스파 실내/외 구분되어 있는 것도 좋았고
객실층에 음료자판기와 얼음, 전자렌지가 갖추어 있어 유용했습니다. 오타루 간다면 또 다시 묵고 싶습니다.
Mai
立地最高。部屋が綺麗！朝食で海鮮丼作れた！美味しかった！！
chi wai kojo
我們2個人2間房,來沖一間新開不足一年的酒店,這店位置不錯,到小樽出拔小路及小樽運河步行5分鐘,到堺町本通步行10分鐘,附近有便利店及餐館,不愁吃,服務方其實不錯,但可能新的關係,員工有點不太熟練,希望你們加油,未來會更好,房間比一般日本酒店來說是很大很寬敞,因為新開業真的很潔淨,洗手間沒有異味,抽氣强勁,所有設備都很新,唯一不好的是空調不能調校冷暖模式,真的很乾燥時只有關空調一法.早餐是自助餐,食物選擇足夠,味道就每個人口味不同,不作評論,餐廳明亮,座位不擠擁,這些都是值得加分,如果自駕游,酒店車位有限,先到先得,還好有連攜停車場,每日800日圓,最後這間酒店是值得推薦的.
豪紀
トイレ、ベッドが綺麗でとてもよかった！
Jacob
Venligt, rent og god lokation. Hyggelig bar med udsigt over Otaru.
KA yan
Very good
wai yin
職員尚可、整潔到OK、浴場不錯
Tetsuo
客室や設備も新しく、また朝食の内容も良かったです。ホテルの場所が駅から少し遠いのが難点でしたが、冬場でなければ問題ない距離の範囲でした。
SEUNGCHUL
직원분들 친절합니다
Subyung
객실도 깨끗하고 직원들이 친절합니다. 기타 부대 시설도 좋고 운하도 가까워 좋았습니다.
NORIKO
ホテル全体に清潔感があった。アクセスがよく、観光するのも便利でした。
yoshizumi
海外からの客に対して最低限のマナーを守って頂くように宿泊施設としての対応を講じて頂きたい。
正幸
大浴場もあり、朝食のメニューも豊富でスタッフもきびきび働いていた
Daijiro
ロケーションやお風呂がよかったです。
Kanoko
新しいホテルでとても綺麗でした。
ハイセンスなカッコ良さがあり、部屋にはなかったけど、各階にあるウォーターサーバーもナイス！！
ひとつ残念なのは、部屋の掃除がイマイチだったこと。
あのテーブルは拭いていないな
コーヒーの後が残ったままで、自分で拭く羽目に、、、
まぁ、許せる範囲内ではあったので。
ハイセンスなカッコ良さがあり、部屋にはなかったけど、各階にあるウォーターサーバーもナイス！！
ひとつ残念なのは、部屋の掃除がイマイチだったこと。
あのテーブルは拭いていないな
コーヒーの後が残ったままで、自分で拭く羽目に、、、
まぁ、許せる範囲内ではあったので。
SHUNSUKE
朝食を当日つけることができず、朝食難民になった。非常に一辺倒な対応で柔軟さがない。子供2人連れている自分はとても困った。目の前で、「断っていいですか？」などとマネージャーかだれかに電話で聞いたり、目の前でスタッフ同士で「断って」などと不作法なとやりとりしており、非常に素人くさく、不愉快だった。
Naomi
客室はきれい！朝ごはんもおいしい！大浴場もきれいで景色も良いです。
またきます。
またきます。
Yuen Ting
房間細了一點, 但舒服乾淨, 最喜歡6樓的大浴場
Ngon kan
Very good
Location & surroundings
Granbell Hotel Otaru
1 1 Sakaimachi, Sapporo (and Vicinity), Japan
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Granbell Hotel Otaru
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