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Cozy Inn Otaru

Hokkaido · Japan

18-14 NishikichoView location

9.2/10Excellent212 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort9.2/109.2
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cozy Inn Otaru

Cozy Inn Otaru offers convenient amenities such as complimentary Wi-Fi and in-room coffee/tea makers. Located near ski lifts, it's a short walk from Rinyu Morning Market and the scenic Otaru Canal. This hotel provides 32 guestrooms with flat-screen TVs and private bathrooms.

Nearby attractions include the Otaru Museum and Otaru Aquarium. Free self-parking is available onsite.

Read more about this hotelShow less

When you stay at Cozy Inn Otaru in Otaru, you'll be near ski lifts, within a 5-minute walk of Rinyu Morning Market and Otaru Canal. This hotel is 0.4 mi (0.6 km) from Otaru Museum and 2.9 mi (4.6 km) from Nishin Goten.

Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and electric kettles.

Featured amenities include microwave in a common area and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support false Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    The front desk is open daily from 3:00 PM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Spoken Language

    Japanese

Nearby attractions

Rinyu Morning Market 0.4 km / 0.2 mi
Otaru Canal 0.4 km / 0.2 mi
Otaru Museum 0.6 km / 0.4 mi
Ironaifuto Park 1 km / 0.6 mi
Temiya Cave 1 km / 0.6 mi
Otaru City General Museum Ungakan 1.2 km / 0.7 mi
Nichigin-dōri 1.3 km / 0.8 mi
Stained Glass Museum 1.5 km / 0.9 mi
Otaru City Art Museum 1.6 km / 1 mi
Otaru Art Village 1.6 km / 1 mi
Bank of Japan Museum 1.7 km / 1 mi
Sakaimachi Street 1.8 km / 1.1 mi
Old Endo Matabei House 2.1 km / 1.3 mi
Kitaichi Venezia Museum 2.2 km / 1.3 mi
Suitengu 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 32
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Cozy Inn Otaru

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Cozy Inn Otaru

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Cozy Inn Otaru

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Cozy Inn Otaru

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cozy Inn Otaru

9.2
Excellent
212 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
8.8 /10
75 reviews shown
8/10
Excellent
12 Jun 2026
Randall
Tucked in a quiet neighborhood, simple, but pleasant and spacious for the 4 of us. We weren’t there a lot of the time, but for tourists wanting a good place to stay while visiting Otaru, it was nice.
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Siok Leng
The reception counter was not staffed throughout the day, hence need to check in within stipulated timing. Staff at the reception was helpful to set up the extra bed, which we had requested in our reservation, when the room attendant did not get it done prior to our check-in. Location is in a quiet residential area but walkable to town area where most of the shops and restaurants are located.
Family_with_children
8/10
Excellent
23 Mar 2026
Jo
The room is spacious and clean.
It’s about a 5-minute walk to a local morning market and nearby grocery stores.

I had expected a washing machine in the room or building, but there isn’t one. Luckily, there’s a coin laundry just a 3-minute walk away, which is very convenient—especially on a nice sunny day.
Partner
8/10
Excellent
06 Feb 2026
Alison
The room was clean and very functional for a stop on our ski trip. The staff were lovely and very helpful.
Location is close to the centre of town.
Leisure Partner
10/10
Exceptional
26 Jan 2026
Adam
Highly recommend
10/10
Exceptional
12 Jan 2026
Jayeong
There are a supermarket, Max( Aeon) and Daiso in 5minutes walking distance. Very convenient and enjoyed local fresh food including dairy, sushi, and bentos with good price. Otaru canal is 10 minutes away in walking and Otaru station is 25 minutes away in walking. It is very enjoyable to walk around all the places even though heavy snows. This hotel has spacious parking lots that provided a good spot to play with snow. Its rooms are very spacious and clean. This hotel seemed to be built with container modular houses so it doesn’t have enough soundproofing between walls. Generally all day along it is very quiet in the building except cleaning and house keeping times.
Very satisfied staying.
10/10
Exceptional
28 Dec 2025
Kai fai
Cozy and comfortable. Plenty of space. A bit far away from Otaru center.
10/10
Exceptional
29 Jun 2025
Nancy
Our room was spacious, although the bathroom was a little small. The hotel is located within easy walking distance to the canal and restaurants. We enjoyed our brief stay.
Leisure Family
8/10
Excellent
17 Jun 2025
Huichuan
對於開車的朋友很便利,距離市中心很近,廁所偏小,對於較高壯的身材的,比較不舒適,喜歡安靜的,比較不合適,隔音沒有非常好,廁所的浴簾有些味道是美中不足的地方,基本上還是滿推薦的!
Friends_and_family Family
10/10
Exceptional
11 Jun 2025
Ernie
Wow. Clean, large and quiet place. Close enough to walk down town OTARU. Extremely recommended 🤗
Partner
10/10
Exceptional
05 Jun 2025
M and S
The room, large and spotless was perfect but the downside is the fact that it is a 30.min walk from the station. OK if you travel light with a rucksack.
Leisure Partner
10/10
Exceptional
03 Feb 2025
Scott
We had a great stay at the Cozy Inn, Otaru. Building is very well laid out, and rooms were fairly sizeable, new and clean. There isn't much of a common area, or kitchen etc but that's fine as there is lots in the area. Staff was super friendly and helpful, it's one of those properties we wish we would have stayed longer.
Leisure Partner
8/10
Excellent
15 Jan 2025
CHEUK TUNG
WiFi too slow
Leisure
10/10
Exceptional
12 Oct 2024
Ping

Nice place

The place is really clean and spacious, very nice and comfortable.
Friends_and_family Family
10/10
Exceptional
20 Sep 2024
SEUNG IL
Very nice and quite big.
Highly recommended 👌
10/10
Exceptional
11 Sep 2024
Richard
Low price, enormous room.
Leisure Self
10/10
Exceptional
10 Jul 2024
Keat Choong
Very clean & comfortable
Leisure Family
6/10
Pleasant
02 Jul 2024
Sun
This hotel is not a building. Looks like trailer park. No staff on site.
Leisure Friends
10/10
Exceptional
18 Jun 2024
PING KAN
飯店離小樽運河很近,也有免費停車位,對自駕者是很棒的優點。房間比我預期的還有乾淨&舒適,房間設計簡潔和備品、睡衣都有搭配,很喜歡會想再來住!
Partner
10/10
Exceptional
22 Sep 2023
HELEN
Love this hotel nice, clean and modern, I lost the room key and he building manager was so nice pointed me to the right direction for a spare key. Excellent customer service and will be back😃❤️🙃
10/10
Exceptional
05 Sep 2023
Hilal
From check in to check out , it was smooth. Excellent staff. Self check in but staff on site should need the assistance. Walkable to canal. We walked around for hours .
Business_and_leisure Family
8/10
Excellent
18 Aug 2023
THO

Cozy as name suggest

Convenient parking, sight seeing.
Clean, cosy place.
Friends_and_family Family
10/10
Exceptional
26 Jun 2023
Johnathan

Good hotel with the right pricing.

Nice hotel with attentive staff and modern and brand new hotel and walkable to attractions and bed was comfortable, price was good as well.
Friends_and_family Family
8/10
Excellent
20 Jun 2023
Jaihong
The room was big. Since I rented a car, having a free parking lot was a bonus. Walkable to main attractions (5-20min).
Leisure Partner
8/10
Excellent
18 Jun 2023
Janice
Staff was friendly and very hospitable. The room was large and spacious. However, internet was slow and there were limited facilities. Generally, about 20mins walk to the main part of town and great that parking is free.
Leisure Partner
10/10
Exceptional
12 Jun 2023
Verified traveler
The room is clean and spacious
Partner
10/10
Exceptional
03 May 2023
Ida
Very clean, quiet & friendly staffs, Close to everything, around 6-8 minutes.
Leisure Family
8/10
Excellent
18 Feb 2023
Yong Jun
A good spot if you rent a car for your trip. Really lives up to it's name, the room is really cozy. Check in was a hassle with the tablet.
Leisure Family_with_children
10/10
Exceptional
13 Jan 2023
Pathomporn
Free parking, goods.
Leisure Family
10/10
Exceptional
06 Sep 2021
Ranson

Open Space

On the other end of the canal, quiet area. A lot of room and easy check in and out. Would recommend car but walkable from station if little to carry.
8/10
Excellent
13 Apr 2021
Verified traveler
Washing machine was usefull.
Friends_and_family Family
10/10
Exceptional
23 Sep 2020
Verified traveler

よかったです。

新しいこともあり、外観も室内も非常に綺麗で、とても快適に過ごせました。

チェックイン時、予約番号を使用してセルフで手続きできるようでしたが、Hotels.comの予約番号では認識されず。別方法としてQRコードでの手続きあり、予約時にQRコードが発行されれば、より便利と感じた。

地理的に中心部からは少し離れるが、徒歩5分の距離に24時間営業のマックスバリューがあって、重宝した。
Friends_and_family Family
10/10
Exceptional
23 Aug 2020
Verified traveler

快適❗

駅からは少し歩くが、新しくきれいで快適でした。
Self
10/10
Exceptional
15 Jul 2020
Choon-Nin

Innovative Container-Hotel

Value for money. Short walk to the famous canal. Brand new established. Looks simple from outside (containers), but very nice from inside. 2containers form one room. Very innovative self check-out system. Very helpful staff.
Partner
10/10
Exceptional
17 Jul 2026
MIKYUNG
다음에도 또 머물고 싶고 주차도 편해보여 렌트해도 될듯요 일반 주택거인데도 조용해요
Self
10/10
Exceptional
03 Jul 2026
EUGENE
位置理想, 清潔整齊
Family
6/10
Pleasant
02 Jul 2026
KAZUNARI
大人3人で一泊泊まりましたが
部屋の広さは結構広かった
ただ 3人目のベッドがあまりに硬かった。
部屋に入るのにドアが内開きになってるから
靴の置き場所がない
引ドアならよかったのに。
付属のドライヤーの風量は弱い
ホテルではないけど
近くにあまり食べ物屋とかはなかった。
住宅地にある
Partner
10/10
Exceptional
28 Jun 2026
SEIJI
エアコンのグリーンマークが、つきっぱなしでった
Partner
10/10
Exceptional
24 Jun 2026
Peiyin
有提供微波爐及冰櫃,想喝冰飲料可以自行去取冰塊。也有提供微波爐食品當作早餐,免費停車場這點也很加分,地點雖不在鬧區,但離運河不遠,走路可到,房間也大,CP值很高。
Partner
10/10
Exceptional
26 May 2026
MARI
お部屋が広くてきれい。周りは民間なので、とても静かで、ゆっくり快適に過ごすことができました。朝と夕方のコーヒーのサービスがとても嬉しかったです。
Family
4/10
Poor
11 May 2026
KIHARA
ホテル感は皆無。ウィークリーマンションレベルです。コンテナづくりは了解してますが安っぽさは免れません。ホテルライフはゼロです。
いい点は広めということと
駐車場があるということですかね。
日中は外国人が一人で管理していて、朝の清掃、ベッドメイク等はパートの主婦軍団が一気にこなしてるようです。
もっと安くてもいい感じ!
10/10
Exceptional
09 May 2026
boku
徒歩一分のところにコインランドリーがあり、便利でした。朝食(無料レトルト食品)サービスもありがたかったです。コンビニまでは徒歩5分ほどかかりましたが、環境としては静かで落ち着いて過ごせました。新しくきれいで満足できるホテルでした。
Family_with_children
10/10
Exceptional
07 May 2026
Tomoka
館内、客室、どこも清潔でした。
Friends
8/10
Excellent
02 May 2026
RYOSUKE
綺麗でした
Family_with_children
8/10
Excellent
02 May 2026
Katsuji
綺麗で清掃が行き届いてます。レトルト食品のサービスも嬉しいですね。ドアが内開きで靴の脱ぎ履きがしにくい以外は文句ありません。また利用したいです。
Family_with_children
6/10
Pleasant
01 May 2026
Siyol
객실은 깨끗했음
직원분은 친절했으며 영어 가능한다른직원분도 있었음
컨터이너 스타일 객실이지만 깨끗하고 조용한곳이었음
시내와 거리가 떨어져 있어서 걸어가기에는 좀멀었지만 차로 이동하면 10분 거리임
주차장은 충분히 넓었음
라면 덮밥 등 간식거리가 있어서 자유롭게 무료 이용가능함
Friends_and_family Family
8/10
Excellent
30 Apr 2026
satoru
エアコンの調子が悪くて、動きが悪かった。
8/10
Excellent
25 Mar 2026
Seksan
ผ่าน
Friends_and_family Family
8/10
Excellent
25 Mar 2026
Seksan
ผ่าน
Friends_and_family Family
8/10
Excellent
25 Mar 2026
Seksan
ผ่าน
Friends_and_family Family
6/10
Pleasant
21 Mar 2026
YUMI
家族4人で宿泊しました。
シングルベッド2台に簡易ベッド1台、ソファーベッド1台用意されておりましたが、ソファーベッドは所々柔らかい部分があり寝心地が悪い状態でした。なので、ソファーベッドは使用せず、ベッド1台に2人で寝る事にしました。
また、簡易ベッドはストッパーがありますが、滑りやすく危険です。
ベッド以外に関しては、問題なく快適でした。
ソファーベッドは今後改善した方が良いと思います。
Family
8/10
Excellent
02 Feb 2026
Simon Michel
Tout était parfait.
Leisure Family
10/10
Exceptional
30 Jan 2026
Kwong Wai
酒店新,是獨立屋型。房間大,泊車方便。下次到訪北海道會再入住。
Leisure Family
10/10
Exceptional
19 Jan 2026
?
利用三度目ですが、フロントの対応も◎、客室も広く、清潔。今後も機会があれば、また利用したいと思っています。
Leisure Self
8/10
Excellent
07 Jan 2026
ChiaYang
房間內寬敞舒適
但四張床 有兩張 是折疊床的感覺 舒適度一般
房間浴室偏小 但設備新 整體舒適
下次會再選擇這家
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
akihiko
清潔感があり、フロントでも親切に対応していただき、ゆっくり寝れました。
Leisure Family
10/10
Exceptional
16 Dec 2025
Ryuji
スタッフやサービスが充実していた
Business Family
8/10
Excellent
12 Aug 2025
Miki
とても良かったです。
室内も駐車場もきれいで、快適に過ごせました。
近くにツルハとマックスバリュがあり、買い物にも便利でした。
Leisure Family_with_children
10/10
Exceptional
27 Jun 2025
hitomi

コスパ最高できれいな部屋!

広くてきれいなコンテナホテルです。とても気に入りました。
Friends_and_family Friends
10/10
Exceptional
25 Jun 2025
Sébastien

Chambre spacieuse et hotel neuf .

Petit hotel neuf dans des containeres, grande chambre spacieuse. Places de parking. Proche du centre ville a pied.
Partner
6/10
Pleasant
01 May 2025
masahiro
広い部屋でとても良かったです。
8/10
Excellent
26 Nov 2024
??
部屋は新しく綺麗で何より広いのがよかったです。
ただ、街から少し離れているので、ちょっと不便です。
Leisure Self
10/10
Exceptional
08 Nov 2024
??
広くて快適です。
Leisure Family_with_children
6/10
Pleasant
26 Sep 2024
Mei yuk
還可以
Friends_and_family Family
10/10
Exceptional
20 Sep 2024
Verified traveler

安くて綺麗なホテルでした

本館と別館があり、本館でセルフチェックインしました。ホテル内と部屋内は共に清潔で、アメニティもあり快適に過ごせました。ホテルの方も親切に接してくれました。駐車場はホテルの部屋番号と関係なく駐車できるようでした。
Friends_and_family Family
8/10
Excellent
10 Sep 2024
Lin

停車方便房間大

房間簡單乾淨空間大,分為本館和別館2區每個館別都是2層樓的設計,這次入住1別館101房所以雖然沒電梯但行李不用搬。
停車非常方便,附近有2間超市(Aeon是24小時,另一家21:00就打烊),採買算是方便。
房內的沙發偏低而且中間凹陷坐起來會有點不舒服。
有提供租用自行車的服務,但退房當天完成手續後原本想租用去小樽市區用餐,但工作人員告一定要在〈入住期間〉才能租用,所以有點可惜。
Partner
10/10
Exceptional
07 Sep 2024
pak lin
/
Leisure
8/10
Excellent
29 Aug 2024
kit ching
房間大,整潔,唯一不便的是只有一張門咭
Leisure Family_with_children
8/10
Excellent
15 Aug 2024
HIROSHI
エアコンの音が大きかった。
10/10
Exceptional
14 Aug 2024
TAKAHIRO
いいよ
10/10
Exceptional
11 Aug 2024
Verified traveler

広いお部屋で快適

家族3人で小樽に来る時は、いつも3つベッドのあるお部屋で滞在させて頂いております。お部屋が広く、清潔でゆったりとくつろげます。広い道路にも面しておらず、静かでよく眠れる環境なのも気に入っております。
Friends_and_family Family
10/10
Exceptional
23 Jul 2024
Ka Wai timothy
Nice stay
Friends_and_family Family
10/10
Exceptional
09 Jan 2024
Thanakrit
เหมาะสำหรับคนที่มีรถ ก้องสะอาด กว้างมาก และสะดวกสบาย ปลอดภัย ครบ
Friends_and_family Family
8/10
Excellent
20 Oct 2023
Kyoko
住宅街なので静かで、お部屋もキレイで良かったです。
Self
8/10
Excellent
11 Oct 2023
ka lun
好新的一間酒店,空間大,牀墊舒適
Friends_and_family Family

Location & surroundings

Cozy Inn Otaru
18-14 Nishikicho, Otaru, Japan

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