Name: Urban Place Gangnam
Address: 30, Hyoryeong-ro 77-gil, Seocho-gu, Seoul, 06628, KR

8/10

Excellent

24 Jul 2026

Saar

Location is great if you want to walk around and access public transport

Lots of food and stuff around

The rooms are large and well set up although a bit worn

The gym is completely useless but there are plenty of gyms with day pass around

8/10

Excellent

29 Jun 2026

Vy

The staff were all very friendly, kind, and helpful throughout my stay. The hotel itself is relatively old, especially the plumbing. My room was small, but it was a comfortable size for one person. I really appreciated having both a washer & dryer in the room, which made doing laundry convenient. The hotel also has a dedicated laundry floor if needed.

There is a gym with a good selection of equipment and a decent amount of space. However, when I visited in June 2026, the A/C wasn't working, so it became quite hot inside. They had a door propped open to improve airflow, but it was still warm. One thing to note is that my hotel bathroom has a notice asking guests not to flush toilet paper, sanitary products, or any foreign objects because the older plumbing can clog easily. If you're from a Western country, disposing of used toilet paper in the provided trash bin instead of flushing it may feel unusual or unsanitary. The bathroom trash can is pretty small, so I had daily housekeeping to empty it, which helped.

The bidet in my bathroom wasn't working, and neither was the electrical outlet in the bathroom.

Overall, I think the hotel offers reasonable value for the price. However, there are several nearby hotels that cost only slightly more and may provide larger rooms, newer facilities, and plumbing that allows toilet paper which may be preferable if that's what you're accustomed to.

Self

2/10

Poor

06 Jun 2026

Jinkuk

정말 최악이었습니다.

밤 11시 이후에 도착했지만 체크인이 안 됐습니다. 확인해 보니 아주 작은 글씨로 ‘11시 이후에는 체크인이 불가’하다는 안내가 있었습니다. 전화를 했지만 다음 날에도 전화를 받지 않았습니다.

밤 11시 이후 체크인이 불가능하고 낮에도 전화를 받지 않을 거라면, 애초에 Hotels.com에 등록되어서는 안 되며 Hotels.com에서 삭제되어야 합니다. 차라리 Airbnb에 등록하는 게 맞습니다. 웹사이트에도 ‘체크인은 밤 11시까지만’이라는 정책을 극도로 작은 글씨로 표시해 두었는데, 이는 고객을 기만하고 무시하는 처사라고 느껴집니다.

결론적으로, 저는 이 곳에 예약함으로써, 당일 숙박비를 환불 받지도 못하고, 밤 늦게 새로운 호텔을 찾아서 비싼 값을 추가로 지불해야하만 했습니다.

Absolutely terrible.

I arrived after 11 p.m., but I couldn’t check in. When I looked into it, I found a note in very small print saying that check-in isn’t allowed after 11. I called, and even the next day they didn’t answer the phone either.

If check-in isn’t possible after 11 and they’re not going to answer calls during the day, they shouldn’t be listed on Hotels.com in the first place and should be removed from Hotels.com. If anything, they should be listed on Airbnb instead. The website also mentions the “check-in only until 11 p.m.” policy in extremely small text—this feels like misleading and disrespectful treatment of customers.

In conclusion, by booking this place, I not only couldn’t get a refund for that night’s stay, but I also had to find a new hotel late at night and pay an additional, higher price.

Self

8/10

Excellent

31 May 2026

Mattea

Clean and simple. Not a super personal place, staff are there but not super interactive. Overall a fine place to stay.

Friends

4/10

Poor

20 May 2026

Trina

You can’t check in after 11pm. That’s a huge issue if your flight encounters any delays or you have traffic issues. You won’t be able to speak to anyone. I had confirmed with staff earlier in the day that I could do a late self check in and although I was told ‘yes’ twice, it was not the case. Super scary in an unknown city to spend money traveling to a place that can’t be checked into and no one to reply to customer service. Non refundable and these hours aren’t easily found on this listing.

Amenities were fine, basic. There are no international outlets, usb, etc. you absolutely need an adaptor to charge or use electric outlets. No outlet by the bed for a phone. Had a small kitchen if you were looking for an apartment style extended stay. Just be prepared, it’s not a hotel.

Not really an ideal international traveler spot. Or easy for a quick trip. Better to go somewhere with 24 hr front desk who could assist should anything happen.

Self

8/10

Excellent

16 May 2026

David

Good location

Friends_and_family Friends

10/10

Exceptional

01 May 2026

Jaisuk

Yes

10/10

Exceptional

15 Feb 2026

Sung

Always clean and convenient location.
My favorite hotel in gang nam

Business

10/10

Exceptional

23 Jan 2026

Blake

Good hotel stay near amenities

8/10

Excellent

21 Jan 2026

Jaisuk

Cozy room. suitable for single stay

Business

10/10

Exceptional

19 Dec 2025

ANDREA

Super clean room, beautiful view of the city from my window, great amenities and very low price

Leisure Partner

2/10

Poor

27 Nov 2025

jinny

Hotel was not clean, elevator smelled like smoke, and we asked for towels and water, but they don’t give it to us. They charge for water.

Business_and_leisure Family

10/10

Exceptional

25 Nov 2025

Dean

Very clean room. Staff are very helpful.

Leisure Self

6/10

Pleasant

26 Oct 2025

Minsun

The staff were lovely and nice but the property is quite old and the upkeep seems to be extremly behind. Amenities are quite poor, so make sure you bring your own.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Anne

I like the concept of the Urban place because it's like a residence, but you still have room service and a front desk. That was my second stay there.

Leisure Self

8/10

Excellent

13 Sep 2025

Mandy

No, fluff hotel, but it works. It had a mini kitchen with stove top, fridge and sink. It worked well for us.

Leisure Family

6/10

Pleasant

29 Jul 2025

Xu

Location is good, convenient to access bus or subway. A lot of dining options close by. But the cleanliness of the hotel is not good. Dirty stain on room light buttons, dirty floor etc. One day the cleaning staff left a bag of garbage on my room table while she should have taken it away. Room beddings were said to change every other day but weren’t changed for the three days we were there.

Leisure Family

10/10

Exceptional

10 Jun 2025

Tatiana

Very nice hotel

10/10

Exceptional

18 May 2025

Tatiana

It was pretty great to have washer and dryer machine in our room

Business_and_leisure Partner

10/10

Exceptional

22 Apr 2025

Cameron Jonathan Patrick

Hotel is in an excellent location, very easy walk to bus stops and Gangnam station. Tons of shopping and food around the area. Check in was easy, staff are friendly and helpful. Little bit of dust in the bedroom, but generally quite clean. Great hotel, would definitely return!

Leisure Partner

10/10

Exceptional

18 Mar 2025

SUNNY

Location

Leisure Partner

8/10

Excellent

13 Mar 2025

Kyoko

I stated in 2 different rooms during the trip.
I definitely preferred the bigger room with on suite laundry.

Business

6/10

Pleasant

26 Feb 2025

Ashley

For the price, the cleanliness was disappointing but not horrible. The bed and room were very clean, it was just the shower and washroom that were not the cleanest. The staff were nice but not accommodating at all for a later check in when my flight was delayed (ended up having to stay in a different hotel for the night). It was located in a convenient spot and was safe. It also was a very large room with a kitchenette and everything. Overall, a good experience but not great.

Leisure Self

8/10

Excellent

02 Dec 2024

zdravka

Reasonably priced apartment hotel in Gangnam, partly apartment building, basic amenities with kitchenette. Room is small. Has washer/dryer combo.reasonably priced. Dining and shopping nearby.

Leisure Self

8/10

Excellent

30 Nov 2024

Michael

My room had a pretty good sized balcony which was unexpected!

Business Self

4/10

Poor

28 Oct 2024

KWANG HO

No clean. Uncomfortable Front Services.

Business_and_leisure Partner

10/10

Exceptional

06 Aug 2024

Narupon

It's so best for property if you find property for travel in korea i'm recomment here. It best location closed 2 subway walk around 500 m , busstop

Leisure Self

4/10

Poor

01 Jul 2024

Aaron

The rooms were dirty .Bathroom had mold. The linen had old staines.

Leisure Partner

6/10

Pleasant

17 Mar 2024

Paul

Hotel is in need of refurbishment. Walls splatter with ? and worn. Bathroom has mold around sink and in shower area. Under bed was very dirty with debris. Front desk is friendly and helpful. Housekeeping needs work. Floors are dirty. Needed to go to front desk multiple days because housekeeping for got to leave coffee or shorted us towels. No place to put luggage and no real clothing storage in room. More space is given to kitchenette than clothing storage so we lived out of suitcases on the floor.

Leisure Partner

6/10

Pleasant

12 Feb 2024

yung sup

This hotel is a part of so called officetel. Some of the rooms are long-term residential units and some are being used as hotel. This place has a oven, refrigerator, sink, pots and some silverwares as well as a washer. The room is kind of small and the bed is a little hard for me. The Gym is located on the 9th fl with 4 treadmills with only one weight lifting machine. It can't be called Gym. The overall facility is a little worn out. The area is safe and there are plenty of eateries around. The staff was kind.

Leisure Self

8/10

Excellent

27 Sep 2023

Cheol

Convenient location

Leisure Self

4/10

Poor

26 Aug 2023

James

Good location and easy parking.

Business Self

4/10

Poor

23 Aug 2023

Emily

Very nice staff but the rooms need cleaning and updating. There were stains on the walls and the shower needed cleaning. Rooms are small.

4/10

Poor

13 Aug 2023

Hyemin

Went thisbplace before Covid years...it was clean and great place to stay. When i visited again in 2023, It was a total different place. Floors and baths are dirty. I don't think the bathroom is even cleaned properly. Hope they can maintain the quality of the place as I remember three years ago.

6/10

Pleasant

15 Jun 2023

Verified traveler

Basically Basic

It was alright. Has all the standard amenities and staff was pleasant. A nice feature is that the room has a kitchen space. The furnishings were a little worn and minimally clean. The sheets were washed but found a hair. Distance is 15 minutes walk to Yangae or Gangnam.

Self

6/10

Pleasant

14 Jun 2023

Verified traveler

Alright

Location was ok. Counter staff is good. Lift a bit scary as it's a bit shaky. Room normal.

Business

6/10

Pleasant

13 Apr 2023

Jisun

Smokers everywhere
Old and tiny facility with not a good hygiene

Business Self

8/10

Excellent

08 Feb 2023

Denise

Felt like home for 2 weeks

Very comfortable. The shower is kind of old, but I got used to it. The elevator was slow though because I was on the 20th floor. I wish there was a microwave in the room instead of going all the way down to the basement floor for laundry and microwave. Overall, it was worth the price and it felt like home for 2 weeks.

Partner

10/10

Exceptional

07 Aug 2022

SUNG WOOK

Location is good, but the placement of the entrance is not

Leisure Self

6/10

Pleasant

25 Dec 2021

Verified traveler

Good location with mediocre amenities

I stayed in the deluxe room with a longer pantry counter. Room and toilet size are ok. There is no charging point at bedside which is a minus point for me. The toilet amenities are Spartan and the rough towels don’t make the stay comfortable. Depending on your luck, you can find good English speaking reception staff for assistance. Budget hotel for sure if you don’t mind. Location is good and near to Gangnam station.

Self

2/10

Poor

06 Oct 2021

JAYONG

staff was not clear when I arrived. mattress was awful old squeaky noise.

Business_and_leisure Friends

8/10

Excellent

06 Aug 2021

Verified traveler

The staff were very friendly and helpful and very clean and tidy rooms. Although the hallways were very dirty and stained carpets.

Leisure Self

8/10

Excellent

30 Jun 2021

brandon

Staying a hotel in kangnam

It was okay to go there. Price is good and you can cook at your own room. I was happy that I am okay to stay in kangnam,so no complaining from me.

Self

8/10

Excellent

20 Jun 2021

Verified traveler

Great stay for a great price!

Great location and on site parking with late check out! Also super convenient to have a mini kitchen in the room. There was just a tinnnny bit of mold in the bathroom but was still fine to use. Overall a great choice for the price!

Business

4/10

Poor

10 May 2021

Verified traveler

No water

Leisure Self

8/10

Excellent

01 Apr 2021

Byungjoon

Excellent location and great price

Most of all, the location is great! It takes less than 5 min from a subway which is ‘gangnam station’ on foot and around the hotel there are plenty of restaurants and shops to shop and for a sightseeing

Business

10/10

Exceptional

22 Feb 2021

Verified traveler

Friendly staffs, location, modern building, shops and restaurants, gangnam station.

Business_and_leisure Family

10/10

Exceptional

18 Feb 2021

Thomas

Good stay

Was good.

Partner

10/10

Exceptional

09 Feb 2021

Verified traveler

I stay here normally when I visit Seoul, because it is located in the centre of Gangnam.
I requested some and the staffs helped me every time. I really appreciate them. The cleaners was great, too.

Business Self

10/10

Exceptional

25 Jan 2021

Leo

The staffs are always professionally friendly. Good location, clean rooms.

Business_and_leisure Self

2/10

Poor

03 Jan 2021

Verified traveler

Just don't book this place. Zero hospitality.

Business Self

8/10

Excellent

25 Oct 2020

Verified traveler

Best for solo travelers.

So this is a bit of an odd place, you need to bring your own towels and toothbrush. For some reason, you only get one toothbrush glass, one towel and one key - even though you are two people. This place is better if you travel alone. Location is great and you and you can get whatever you need from the cafe and store on the ground floor. The overall impression of the hotel would improve a lot with some new paint on the walls. Yet, I keep coming back, because I like it here

Partner

10/10

Exceptional

10 Oct 2020

Verified traveler

Nice rooms in central location

I think this place gives you great value for money. The location is great, close to the Gangnam subway and bus stops that can take you to nearby cities. Gym is good and you can get what you need to cover your needs of nutrition in the coffee shop and emart at ground floor. You have to remember to bring your own tooth brush, which is kind of weird, otherwise I keep coming back to this place.

Partner

2/10

Poor

22 Aug 2020

Jay

Its the worst one i have ever been... bad staff, poor fitness facility, poor room And bathroom condition.... just bad. DO NOT go there again

Friends_and_family Friends

2/10

Poor

10 Jul 2020

James

Do not stay there

Just bad.

Business

4/10

Poor

13 Jun 2020

Verified traveler

there are two smalls and one big towel for two people

Friends_and_family Family_with_children

6/10

Pleasant

07 Jun 2020

NICHOLAS

Clean room but the shower fan was dirty.
No toothbrush or paste provided.

Leisure Self

10/10

Exceptional

25 May 2020

Verified traveler

I enjoyed staying at this property over the weekend. Everything was good, except that they charged me for toothbrush and toothpaste.

Leisure Friends

10/10

Exceptional

29 Feb 2020

Verified traveler

The service was excellent! Location was very convenient.

Friends_and_family Family

8/10

Excellent

24 Feb 2020

Verified traveler

Good stay

Nice staffs. Thank you💕
It‘s just that fridges and water boilers are not cleanly maintained.

Partner

10/10

Exceptional

18 Feb 2020

Tae

Very clean, the cleaner comes in and cleans every day. warm and big enough for one person. bathroom is clean. and shower is nice.

Business Self

6/10

Pleasant

14 Feb 2020

Won

I had used this hotel three times, and I had a very good impression on it.
But I was not very happy this time.
I changed my room because of the bad smells from the bathroom drain.
The second room did not make a bad smell, but the room condition was not good. Doors had lots of dents - the refrigerator door did not fully open because of a big dent.
One of the refrigerator drawer was cracked.
No electric outlet was available for the desk work. - I pulled out one of a lamp plug to use my laptop.
But it is located in the heart of Seoul - a very convenient location for food, shopping, and transportation.

Friends_and_family Family

10/10

Exceptional

12 Feb 2020

Sung

Great location

Great location, cleanliness, restaurants convenience

Partner

10/10

Exceptional

02 Feb 2020

Jim

New mattress needed

The only issue for us was the bed, its to flimsy
We wake up with back pain, otherwise its my favor place to stay in gangnam.

Partner

6/10

Pleasant

01 Feb 2020

Kyung

There is no outside view from the room.

Friends_and_family Family

10/10

Exceptional

30 Jan 2020

Claude

Gangnam

First, the hotel is with in a 5 minutes walk to the Gangnam subway station. Second, very comfortable room with a kitchen] with a refrigerator include with in the room.. The downside was there was no restaurant whit in the hotel.

Self

8/10

Excellent

25 Jan 2020

Arie

Hotel is very comfortable for 1 person. Has full kitchen. Service is great. Only problem there is no heating in the bathroom and toilet

Business

10/10

Exceptional

24 Jan 2020

Jason

Best location near to Gangnam station and good food restaurants, Clean room, Clean kitchen, and kind staffs

Friends_and_family Family

10/10

Exceptional

22 Jan 2020

Jenny

Very good hotel

This hotel is has a very cozy feel to it. Everything was very clean and neat. Very satisfied with my stay.

Self

10/10

Exceptional

14 Jan 2020

Verified traveler

It is conveniently located near many tourist sites , but it is a little difficult to find since it is not on a main road.

Friends_and_family Family

10/10

Exceptional

10 Jan 2020

Verified traveler

cozy and stylish, i would definitely visit there again

Business_and_leisure Self

8/10

Excellent

08 Dec 2019

Emma10711

I stayed for one night (36hrs layover). The location is easy to miss, especially at night. The lobby is very welcoming with a coffee shop, and the staffs was welcoming. My room comfortable and clean, I wasn’t comfortable with the stove right next to the bed. Everything is in Korean, even the thermostats (Not safe!!!!). Bed was hard, but I liked it. Very close to public transportation, Gangnam station it could take about 10 minutes walk from here to get there. Exit 5. Overall, it was ok. Might stay again, but not for a layover too far from the airport.

Leisure Self

4/10

Poor

05 Dec 2019

Verified traveler

My refrigerator was not working at the overall room condition was just terrible. My toilet was somehow smelly and the front desk people are not too attentive.

Friends_and_family Family

4/10

Poor

06 Nov 2019

Paul

Horrible quality for the price

The best thing the hotel has going for it is the staff and the good location. Otherwise, it is incredibly overpriced compared to the quality you get.

I asked for a quiet room and was put under someone who literally made my room vibrate every time they took a step (and they took a lot of steps). The rooms don't really look like the photos. The outlets in the room weren't great, my adapter kept falling out, and there was one without a socket on it. The heated toilet seat did not work. And at various times of the day there was a disgusting smell of sewage running through the room. The bed was hard, uncomfortable, and dated. There were also some weird check in rules and apparently they charge 10,000 KRW/night for a lost key???

I certainly wouldn't stay again. But the staff are friendly and speak good English and the location is fine if you don't mind everything I mentioned above.

Self

10/10

Exceptional

04 Nov 2019

Isabelle

It was amazing !! Very accommodating staff :) would definitely stay there in the future :)

Leisure Friends

6/10

Pleasant

23 Oct 2019

Verified traveler

No microwave in residence hotel room no extra towels .

Friends_and_family Family

10/10

Exceptional

19 Oct 2019

Archi

Good location, good room, good bathroom and bed. The room is not small with kitchen, refrigerator, iron. I liked it

Business Family

8/10

Excellent

03 Oct 2019

Verified traveler

Fair price for Gangnam, in good condition, and the mini-kitchen was just enough to do some basic cooking in the room. Really appreciated having in-room laundry (though I needed help interpreting the Korean mode descriptions). A bit cheaper than, or roughly comparable to, the nearby Shilla Stay, which has perhaps nicer bath/shower facilities and a simple couch, but no laundry/kitchen. The only real downside is the only view from my room was an adjacent building, which made it a bit dark in the daytime. But I'd stay here again.

Business_and_leisure Self

10/10

Exceptional

27 Sep 2019

Verified traveler

I liked the location , and I liked the staff’s professionalism

Leisure Friends

8/10

Excellent

26 Aug 2019

Verified traveler

Great location, clean, modern, modern, but prsmall

Great location for the business trip and tour. More of business residence type with tiny kitchen, clean, comfortable, but overall room size is on small side. It is much smaller than picture. Many places to eat and drink near. Great for business trip and solo travelling. Recommended!

10/10

Exceptional

21 Aug 2019

Kevin

Great location, clean, and good housekeeping!
Only thing I didn't like was no AC in elevator or hallway. Thats ok. I can live with it.

Business Self

10/10

Exceptional

13 Aug 2019

Verified traveler

Nice place to stay

It‘s clean, quite, and cozy place. Neighborhood is also good to access at bus stop and subway station.

10/10

Exceptional

12 Aug 2019

Verified traveler

Convenient, good location. Staff is very helpful and friendly.

Friends_and_family Family

6/10

Pleasant

26 Jul 2019

Patricia

cockroaches

my third stay but was welcomed by a couple of cockroaches as soon as i turned on the lights in the middle of the night.

Friends

8/10

Excellent

23 Jul 2019

Verified traveler

Adding a microwave oven to each room will be good.

Friends_and_family Partner

4/10

Poor

12 Jul 2019

Sam

Liked the location. There was glass stain on the counter from when I checked in to when I checked out. In addition, for two days in a row, I was given hand towels instead of bath towels. I’ve never had that experience at any hotel before. How do you run out of bath towels ? Between the spotty housekeeping and the lack of bath towels, I was sadly disappointed.

Business_and_leisure Self

4/10

Poor

23 Jun 2019

Jun Jie

Misleading photos

The photos make the Urban Place look like a modern hotel. In reality it is quite old and the room we were in was not that nice. Beds were terrible. Only good thing was location in Gangnam which is close to many popular areas. Plenty to do and see around there.

Friends

10/10

Exceptional

26 May 2019

Verified traveler

I like the staff and the facilities too. Excellent location

Friends_and_family Friends

8/10

Excellent

15 May 2019

Verified traveler

Towels are not good, too old.
Floor carpets are not good condition.
Hallway's wall papers are falling off partially.

Friends_and_family Family

10/10

Exceptional

07 May 2019

Verified traveler

Room and bathroom is super clean and comes with a large fridge. Only annoying thing is the elevators take forever to come because they aren't synced to a single set of buttons so everyone always calls both elevators, which causes delays for everyone else.

Leisure Partner

10/10

Exceptional

05 May 2019

Sin Dook

Great..

It eas amazing, but not spacious. The standard room is only for two people.

Family

10/10

Exceptional

10 Apr 2019

Elle

We had a wonderful stay. Gangnam station was not too far away and there were many convenience stores and coffee places nearby. Will definitely stay there again.

Leisure Partner

8/10

Excellent

10 Apr 2019

Verified traveler

Restaurants are nearby. Ground transportation is conveniently available.

Business Self

10/10

Exceptional

09 Apr 2019

Verified traveler

everything's good next time l visit again thinks!

Friends_and_family Family

10/10

Exceptional

18 Mar 2019

Verified traveler

Best place in Seoul.
Location, amenities, people

Friends_and_family Partner

10/10

Exceptional

17 Feb 2019

Leo

Great, had everyrhing i needed amd even helped me with directions.

Leisure Self

10/10

Exceptional

14 Feb 2019

Patricia

Nice Stay Nice Location

The front desk staff was always so kind and helpful. The one girl (maybe all I don’t remember) wore a USA and a Japan pin to state she spoke English and Japanese, she was also very sweet. The location is just off the main road with one of each popular convience stores on the block. I stayed in this hotel strictly for the convience of the location: right across from Usung Appartment bus stop (which is one stop away from Gangnam Station)

The room itself could use some TLC - my shower door didn’t close properly and the grout in the shower and bathroom was showing it’s age. Otherwise the room was fine. Bed is a bit hard by western standards but pretty on par with what I’ve had throughout Korea and East Asia.

6/10

Pleasant

10 Feb 2019

BEOM

A staff was disappointing to me.
Maybe she had a bad day. However, I cannot understand why she was upset and unkind to me. It is totally unprofessional.
A curly short hair female staff, who I don't remember her name, was not apparently nice to me at 12:45 on 10th Feb 2019. If I had a time to meet the manager, I would appeal the unacceptable situation to the manager.
The other staffs were fine and helpful.
I don't want to have such a bad experience again.
Please be kind to customers. Is this a hotel?
Why am I unhappy when I ask something to hetel staffs?
I cannot accept her attitude at all. I will stay again soon. Then, I will check her attitude. If possible, I want to hear the hotel manager's apology.

Business Self

8/10

Excellent

04 Feb 2019

Verified traveler

Good stay

It was good. Only thing was the pillow was dirty.

10/10

Exceptional

30 Jan 2019

Verified traveler

I was very satisfied while staying at this hotel. They recorded my requests when I visited last year, and provided me with the proper room. I really appreciate their services.

Business Self