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Holiday Inn Express Swindon - West

Swindon · United Kingdom

Frankland Road M4 Jct 16, Blagrove, N/AView location

9.0/10Excellent1,001 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood8.0/108.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Swindon - West

Holiday Inn Express Swindon - West is just off the M4 motorway, with easy access to the Cotswolds and free on-site parking. Bristol Airport is an hour’s drive and only ten minutes from Swindon train station, making it an ideal base for travellers.

Shop for bargains at the nearby Swindon Designer Outlet, featuring over 90 high-end brands and experience live music and performances at the Wyvern Theatre & Arts Centre, both a 10-minute drive away.

Explore the picturesque villages and natural beauty of the Cotswolds or head to Lydiard Park, a 5-minute drive away, for parkland walks and events. Spot over 120 species of animals at Longleat Safari Park, a great day out for all ages.

Tour the hedge maze, adventure castle and have fun on the rides. Get up close to iconic locomotives at STEAM – Museum of the Great Western Railway, four miles away. History enthusiasts can visit Barbury Castle or explore Bowood House and Garden to learn about Georgian aristocracy.

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In the evenings, recharge with pizzas and drinks from the bar, and start your day with a free breakfast buffet in the Great Room. Unwind in our comfortable rooms, each featuring a flat-screen TV, an en-suite bathroom with a shower and a desk for working on the go.

With a stay at Holiday Inn Express Swindon - West by IHG in Swindon (West Swindon), you'll be a 2-minute drive from Lydiard Park and 5 minutes from Swindon Designer Outlet.

This hotel is 3.8 mi (6.2 km) from Museum of the Great Western Railway and 3.9 mi (6.3 km) from Wyvern Theatre. Make yourself at home in one of the 121 air-conditioned rooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and a 24-hour front desk.

This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager FuturePlus Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and mobile payments; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: GBP 30 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Studley Grange Garden and Leisure Park 2 km / 1.2 mi
Lydiard Park 2.3 km / 1.4 mi
Laserquest Swindon 3 km / 1.9 mi
Jungle Parc 3.7 km / 2.3 mi
Royal British Legion Remembrance Garden 4.2 km / 2.6 mi
Lime Kiln Leisure Centre 4.3 km / 2.7 mi
Royal Wootton Bassett Old Town Hall 4.6 km / 2.8 mi
Jubilee Lake 4.7 km / 2.9 mi
Royal Wootton Bassett Methodist Church 4.8 km / 3 mi
Swindon Designer Outlet 5.3 km / 3.3 mi
Heelis 5.5 km / 3.4 mi
ATBShop Skate Warehouse 5.7 km / 3.5 mi
Museum of the Great Western Railway 6.2 km / 3.8 mi
Ridgeway Leisure Centre 6.2 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 121
  • Number of floors (main building): 4
  • Twin rooms: 27
  • Double rooms: 109
  • Suites
  • Accessible rooms: 6
  • hotel
  • MasterCard
  • Visa
  • Maestro
  • Nearest Bus / Metro Stop
  • Small pets allowed (under 5 kg)
Show 33 more facilities & services
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Highchairs
  • Air conditioning in Restaurant
  • Meeting room: 4
  • Printer
  • Fax
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Vegetarian meal
  • LGTBIQ friendly
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST-2
    TWIN STANDARDPhoto unavailable4 photos

    Holiday Inn Express Swindon - West

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable3 photos

    Holiday Inn Express Swindon - West

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Swindon - West

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Holiday Inn Express Swindon - West

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Swindon - West

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Swindon - West

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 5 m²ROO.ST
    Room STANDARDPhoto unavailable3 photos

    Holiday Inn Express Swindon - West

    Room STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Swindon - West

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Express Swindon - West

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable3 photos

    Holiday Inn Express Swindon - West

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable6 photos

    Holiday Inn Express Swindon - West

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Swindon - West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1

    Photos are not available for this room type.

    Holiday Inn Express Swindon - West

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Holiday Inn Express Swindon - West

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Swindon - West

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Swindon - West

9.0
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
8.0 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Andy
Easy to find and helpful staff when we arrived early . Light flickering in toilet but sorted by staff straight away . Found previous occupants half eaten Chinese takeaway still in the bin in the room which wasn’t great . Reported to reception all very apologetic but should really happen if housekeeping being done throughly . Maybe they just had an off day . Colleague in separate room only had one towel in the room, no bathmat and no hand towel but as a sole occupant she decided not to complain as the towel for a shower was more needed . Also furniture in reception very dated and seating quite marked and stained . Would use again if I had to but would look for other options first based on this visit
Friends
10/10
Exceptional
18 Jul 2026
Jamie
Really great and clean room
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
James
Brandon (?) at the front desk was amazing as was your man who helped make the cot bed more comfy. Thank you both!
Family
4/10
Poor
16 Jul 2026
Piotr
Very basic.
Tasteless breakfast with bland coffee and artificial juice.
Upon arrival two of the lifts out of order. Not a big thing but the receptionist tried to convince me that one of them was working…
Strong smell of damp in the room.
Honestly, it’s not a rocket science to get a few basics right which would make a huge difference overall.
I don’t think I will be coming back.
Self
10/10
Exceptional
13 Jul 2026
Julie
This was my first visit to this hotel although I have stayed at many Holiday Inn Express hotels. Great staff and I always love the free breakfast.
Self
10/10
Exceptional
13 Jul 2026
ian
Easy approach off the M4. Friendly staff easy parking. Food adequate. Rooms tidy and clean. Very quiet.
Only disappointment was the cheap toilet paper.
10/10
Exceptional
13 Jul 2026
Shaun
Reception bar area was cool with AC it was exceptionally hot when I checked in. They gave me 2 keys to enable me to keep the AC on in the room, very thoughtful with the hot weather.
Self
10/10
Exceptional
12 Jul 2026
Candice
We booked this hotel because we needed air con and it did not disappoint. From the moment we arrived to when we left, it was everything we had been looking for. The staff was great and were able to accommodate us with an early check in. They even have little goodie bags for the dogs, which included a ball. There's a great wooded area across the street from the hotel that's nice and shaded, which the dogs appreciated during the heatwave. This hotel was fantastic and exceeded our expectations. Would 100% stay there again.
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Kelvin
Great comfy stay as always.
10/10
Exceptional
28 Jun 2026
Fatima
Excellent value for money. Would definitely use them again
8/10
Excellent
27 Jun 2026
victor
There is Air Conditioning! Great to have in this Omega block heat!
But built under hypergrid power lines!
Family
8/10
Excellent
26 Jun 2026
Amy
Very helpful and attentive staff. Room was nice and clean. Only 1 pillow each on the main bed (although we didn’t ask for more). The biggest disappointment was the restricted evening meal as a result of not having a chef on duty. If we would have known this in advance we would have eaten elsewhere but wasn’t informed until checking in after a 3 hour drive
Friends_and_family Family
8/10
Excellent
24 Jun 2026
Amber B
With the reasonable expectations, it is a clean convenient stay with a decent breakfast.
Family
10/10
Exceptional
20 Jun 2026
Vivek
We had an excellent stay. Perfect across the board. Helpful staff, good breakfast, clean facilities.
Friends_and_family Family
8/10
Excellent
14 Jun 2026
Dawn
Excellent location, free parking at amazing, free lovely breakfast- excellent- will love to stay again - highly recommended!!
Friends
10/10
Exceptional
13 Jun 2026
Roxy
Very convenient, clean, quiet and well equipped.
Partner
10/10
Exceptional
08 Jun 2026
Andy
The breakfast was very good. Parking was very safe.
Room was very clean and the bed very comfortable.
10/10
Exceptional
05 Jun 2026
LEE
clean room , good wifi, easy parking, good free breakfast
Self
10/10
Exceptional
04 Jun 2026
Beverly
Always a great experience. Parked easily (free) and checked in swiftly. Offered a different room as air con was playing up. Accepted a twin. Lovely room, fresh clean beds and towels. Quiet. Had a drink in bar. Breakfast included was more than adequate. For the price it’s excellent!
Partner
8/10
Excellent
31 May 2026
Harry
Nice hotel, only complaint was the air conditioning unit was noisy in the room.
Partner
10/10
Exceptional
31 May 2026
Simona
We really appreciated their staff welcome and loved our stay with our two young kids, our room was clean and tidy. We had our breakfast downstairs, plenty of choice breakfast buffet everything well cooked and tasty 10/10! Absolutely recommend this hotel, very much family friendly
Friends_and_family Family
10/10
Exceptional
30 May 2026
paramjit
Yes breakfast was good
10/10
Exceptional
29 May 2026
mark
Easy to find and access.. large carpark
The Hotels are pretty uniform with holiday Inn so we pretty much knew what to expect..
Comfortable clean room.. extra amenities such as..tea coffee making facilities..iron.. ironing board..
Everything you need for a comfortable overnight stay or longer..
And great value for money with breakfast included in the price..
This particular hotel is situated in an industrial area.. so not much close by in the way of restaurant and shops..
But you can eat in the hotel or have a beer or two.
The staff were very helpful and so friendly to..
So we enjoyed our stay and would definitely return..
Partner
8/10
Excellent
28 May 2026
Ardit
For a sleepover, very descent , definitely recommend
Friends_and_family Family
6/10
Pleasant
27 May 2026
Sai
Stayed here during our family trip to the Cotswolds and overall the hotel location was very practical with comfortable rooms and easy parking. It worked well as a base for exploring the surrounding villages.
However, we had a disappointing experience with the breakfast service. The hotel advertised complimentary breakfast, but by the time we came down in the morning, most of the breakfast items were already finished and not replenished properly. This was especially disappointing for our children, who were really looking forward to breakfast before starting the day.
While the staff were polite, the breakfast management during busy periods clearly needs improvement, especially for families staying during holiday weekends. Guests should not feel rushed or miss out on breakfast that is included with the stay.
Apart from that, the stay was comfortable and convenient.
Friends_and_family Family
10/10
Exceptional
24 May 2026
Bill
We visited here on Friday on our way through,having had a couple of not so nice experiences with premier inn and them lying I thought I’d change to holiday inn express,nice welcome on arrival and entrance and inside clean and inviting,room good size with all amenities you could want,bed super comfy which set for a good nights sleep

You get a free breakfast also,which to be fair was only just warm but filled a gap but it’s free so cant expect much,all in all a happy customer
Partner
6/10
Pleasant
17 May 2026
Sue
Staff great
Hotel clean
Food, no full menu for evening as no chef.
Breakfast they ran out of eggs, no apology just they ran out.
Friends_and_family Friends
10/10
Exceptional
13 May 2026
Marcus
Breakfast is hot and tasty, comfy room, great shower and a nice pint of cruz campo too.
Friends
10/10
Exceptional
03 May 2026
Suzanne
Brilliant staff who catered for a large group of us. Rooms clean and parking good. Breakfast was very busy with more help needed but all hoe and freshly cooked. Definitely go again.
Partner
10/10
Exceptional
01 May 2026
Sonal
All good
Family
10/10
Exceptional
27 Apr 2026
Nick
We have stayed here four times this year to break our journey between Cornwall and Cambridgeshire. It is great value for money and the staff are always very friendly. It has always been very clean and the beds are comfortable.
Partner
10/10
Exceptional
26 Apr 2026
Andrew
Breakfast ok. Ample parking.
8/10
Excellent
26 Apr 2026
Bryan
Clean room arrived late staff very welcoming
Partner
8/10
Excellent
23 Apr 2026
ANTOINETTE
Good stop overnight for a long drive. Staff were really helpful. Just need more staff on the desk for check in and out.
Friends_and_family Family
8/10
Excellent
21 Apr 2026
Helen
Room clean. Some guests put dirty towels or linen out on cotidoor. Not staffs fault but unsightly and possible trip hazard. Breakfast would be helped by warm plates. Staff very good. Parking was tight when we returned from a funeral Monday night. At least one space impossible to use due to badly parked transit. We will check to see if there is a Holiday express locally wjen we go elsewhere.
Partner
10/10
Exceptional
21 Apr 2026
Ian
The room was clean and tidy and the breakfast was fresh and delicious
Partner
8/10
Excellent
21 Apr 2026
Margaret
Very convenient location, lovely staff and clean accommodation
Self
8/10
Excellent
21 Apr 2026
Andrea
The welcome was great. Stayed before so knew hotel anyway. Alwaya a safe bet
Self
8/10
Excellent
19 Apr 2026
Ching Lun Alan
Clean room and helpful staff, it was a nice stay.
Family_with_children
10/10
Exceptional
11 Apr 2026
Nick
The breakfast menu was lovely, parking easy and the rooms very well insulated.
Friends_and_family Family
10/10
Exceptional
08 Apr 2026
Anthony
As usual all amenities were clean and tidy. Room and bathroom were first rate and all the staff my wife and I came into contact with were welcoming, friendly and willing to that extra step including changing us to a room on a lower floor. Stay was excellent overall
Partner
10/10
Exceptional
01 Apr 2026
Anthony
The accommodation was perfectly clean and the bathroom was also .
Breakfast could have been warmer but that’s the nature of this style of breakfast buffet.
There was no guest parking available on arrival due to conference groups which was inconvenient for someone with a mobility issue.
The rest or the stay and evening meal food was as good as usual.
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Julie
Very easy. Good value. Thank you to the welcoming staff.
Self
8/10
Excellent
15 Mar 2026
Paul
Decent rooms, pleasant staff, average breakfast.
10/10
Exceptional
09 Mar 2026
Richard
Good sleep and comfortable generally
Self
8/10
Excellent
27 Feb 2026
Verified traveler
Room was clean staff very helpful
shame there was issue with the lift.
4/10
Poor
25 Feb 2026
Lisa
The room was adequate but tired and in need of updating.
The breakfast was not good. While there was a cooked breakfast, not everyone wants something that heavy in the morning. There was only natural yoghurt, no other popular. Have stayed at better IHG expressflavpurs,no jams only honey
10/10
Exceptional
19 Feb 2026
Lisa
Great staff, very friendly, warm room
Business
8/10
Excellent
02 Feb 2026
Sarah
All good
Self
2/10
Poor
31 Jan 2026
Jayesh
No amenities.
No water bottles
No heating
No lift
Very Limited options for breakfast
Friends_and_family Family
10/10
Exceptional
29 Jan 2026
Karen
Staff very pleasant
Brekfast was lovely, good selection
Rooms spacious and clean
Friends_and_family Family
8/10
Excellent
28 Jan 2026
N J
Friendly restaurant staff at breakfast
Friends_and_family Family
2/10
Poor
25 Jan 2026
Robert
The none availability of the 1 hotel lift for the 3 days at your hotel was unacceptable. Surely there is a maintenance service level agreement in place. We were given a room on the 2nd floor, luckily of the 4 suitcases we travelled back from usa with 3 were left with our son. I will be writing a formal letter of complaint once back in Spain. Aware that an email was sent regarding lift situation but was read post check-in.
Leisure Partner
10/10
Exceptional
23 Jan 2026
Joanne
Friendly staff from the moment we walked in, and very helpful. Room was lovely and clean with very comfortable beds and nice hot shower. No complaints at all about the breakfast- better than expected! I would definitely recommend .
Leisure Friends
10/10
Exceptional
20 Jan 2026
Ryan
Very good
6/10
Pleasant
14 Jan 2026
Tanzeela
Our stay (Jan 28–31) was a bit of a mixed bag. The rooms were satisfactory for our group of 3 adults and 2 children, providing enough space and comfort. However breakfast, Despite being advertised as included, they had run out of eggs and several other items for the final two days.The staff didn't seem to have a plan to restock, which was frustrating.
Leisure Family_with_children
8/10
Excellent
06 Jan 2026
Daniel
Clean room
Business
10/10
Exceptional
04 Jan 2026
Han
An absolute pleasure! Stayed at three different IHG hotels in the past three days, this one provided the best service among them all. The gentleman at the reception made our stay trouble free and so welcoming! My daughter had a relaxing stay with her lovely mini-cola bottle. We will definately come back.
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Nana
The service from check in, the room ambience, parking space, breakfast etc were all great.
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
Stephen
Modern clean good location ideal for dog owners as table set aside for breakfast with your pet also wood walk 50 yards across the road which is a secure little dog walk. Breakfast not bad, only grimp was air con wasn’t throwing out much heat in a cold spell
4/10
Poor
31 Dec 2025
Richard
The breakfast was poor, several items not available
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Paul
Yes very good
Leisure Partner
10/10
Exceptional
18 Dec 2025
Dennis
As usual the hotel was just right for an overnight stay with breakfast
Self
10/10
Exceptional
18 Dec 2025
Sean
.
10/10
Exceptional
17 Dec 2025
Brian
The booking was simple, the price great, the room spacious. Bed a little too firm but okay. Bar on the evening good, evening meal ok. Breakfast very good.

All round great value
Partner
10/10
Exceptional
16 Dec 2025
James
The room was perfectly clean and a huge size. The amenities in the room were equally favourable. Although not specifically required, I was allocated an accessible room which, seeing as my wife requires such rooms, it gave me the perfect opportunity to sample the provision available and was delighted. The Great Room restaurant was great, both for dinner and the
Complementary breakfast!
10/10
Exceptional
16 Dec 2025
lisa
room very clean and nice staff very friend
10/10
Exceptional
16 Dec 2025
Lisa
Courteous friendly staff, convenient, nothing too much trouble, thank you
Business
10/10
Exceptional
15 Dec 2025
Stephen
All good, no issues
Business
10/10
Exceptional
09 Dec 2025
Verified traveler
Pleasant staff breakfast was good.
10/10
Exceptional
09 Dec 2025
Paul
Friendly staff
10/10
Exceptional
08 Dec 2025
David
Friendly welcome.
Friends_and_family Family
8/10
Excellent
07 Dec 2025
Guy
Room was great with tea/coffee iron and hair dryer more than we expected and better equipped than the 4 star hotel I stayed in two nights before in Lisbon. We asked for an extra blanket and it was delivered promptly as promised.
Friends_and_family Family
8/10
Excellent
06 Dec 2025
Stephen
Room clean, shower was large and worked well.
As much as you could eat breakfast with a reasonable choice was ok , evening meals available if required
Self
10/10
Exceptional
01 Dec 2025
Kim
Everything was perfect. Wonderfully clean, staff bent over backwards to help and accommodate our needs. Chloe was an angel in disguise-genuine lovely young woman ☺️
Leisure Friends
10/10
Exceptional
01 Dec 2025
Jean
Room was spotless, nice and warm, and roomy.
Staff were very friendly, especislly Sean who was very helpfull.
Think the menu could do eith a few more choices, but other than that, impressed with Holiday Inn.
Leisure Partner
10/10
Exceptional
30 Nov 2025
Verified traveler
Although close to M4, hotel was very quiet. No motorway noise.

Check in was carried out in a quick but informative manner by a very pleasant helpful young lady.

Room was located on first floor and was clean and tidy and warm on entering.

Evening food menu had a reasonable selection to choose from and no complaints with our choices.

Bar service was efficient with a reasonable selection of drinks.
Breakfast was a typical hotel breakfast and was plentiful and tasty.

The breakfast area was managed by the reception staff who carried out their duties in a friendly efficient manner.

Free parking is a bonus at the hotel.

More than happy to stay their again if in the area.
Partner
10/10
Exceptional
30 Nov 2025
Lee
Brilliant staff so helpful loved are stay
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Sharon
Really great experience from beginning to end. Very welcoming reception staff and clean and comfortable room.
Partner
6/10
Pleasant
12 Nov 2025
Reginald
Yes
10/10
Exceptional
11 Nov 2025
Jen
Room spotless, staff friendly, breakfast was excellent. Only used the bar to order dinner.
Partner
10/10
Exceptional
08 Nov 2025
Jeremy
Very helpful receptionist on arrival . Others in my party didn't check in until nearly midnight so different check in staff but also very friendly, helpful and efficient. Breakfast was good - help yourself buffet style, but they did close the service bang on time so make sure you are there and served before the cut off. Rooms were spotless, comfortable and well appointed. Standard and type C USB charging points in several spots in the room. Wi Fi connection was good. Lots of parking spaces. Couldn't really fault it and great value for money.
Business
10/10
Exceptional
26 Oct 2025
John
You guys didn’t tell the hotel I paid for it so I had to be challenged and prove I did
Rubbish
Business
10/10
Exceptional
26 Oct 2025
Ian
Breakfast was stated as 06:00 which was key for an appointment. Came down for breakfast to see a sign stating 06:30, so too late unfortunately.

Apart from that, the rest was excellent.
Self
8/10
Excellent
21 Oct 2025
Darko
Nice and quiet accommodation, clean room, plenty of food offered for breakfast everyone can get what they like.
Leisure
10/10
Exceptional
19 Oct 2025
Penny
The hotel was very well located near Swindon retail outlet. It was very clean and the bed was comfortable. The breakfast was plentiful and of good quality and being a buffet meant you could have as much or as little of everything as you wanted. The man on reception, at check in, was really welcoming, friendly and efficient. Overall, a great stay.
Partner
10/10
Exceptional
17 Oct 2025
Quoc Hung
Very enjoy and relax
Friends_and_family Family
8/10
Excellent
12 Oct 2025
C
Nice stay in gemeral however we were woke at 3am by an abusive guest shouting, swearing and banging on doors. I did ask them to keep it down as it was very late and were and others were trying to slerp, she however replied with abuse and carried on. I called reception and the night msnager attended, i believe he too was met with the same amount of abuse. The hotel gandled it the best they could. Just an unfortunate experience.
Partner
6/10
Pleasant
08 Oct 2025
Robert
No car park spaces available on arrival.
Check in ok but friendlier staff on the morning shift when leaving. Both evening staff were grumpy and “doing you a favour” by doing their job.
Customer lift has seen better days and food offer was ok for dinner and breakfast. Unlikely to return.
Business
8/10
Excellent
07 Oct 2025
donald
Reasonable stay helpful staff. Had a burger for dinner what not great quality fries were nice. Some noise from traffic. Breakfast was decent nice choice.
Self
10/10
Exceptional
06 Oct 2025
Paula
Couldn’t fault it clean comfortable rooms excellent breakfast with plenty of choice everything we needed for a weekend away exploring the Cotswolds, excellent value for money.
Partner
6/10
Pleasant
04 Oct 2025
SUSAN
The hotel was very dated and worn. The carpet in the bedroom looked filthy and the bathroom was old and also not very clean.
Partner
10/10
Exceptional
20 Sep 2025
Thomas

Heading to the ferry.

This hotel has the best location for a stop on a long journey. Close to the motorway with no traffic noise.
Partner
10/10
Exceptional
08 Sep 2025
Heather
The accessible room i stayed in was clean and in great condition. Good quality bed linen and a choice of firm or soft pillows. Blackout curtains ensured a good night's sleep.
The staff were very helpful, polite and friendly.
Breakfast choices were good. The scrambled eggs were light and fluffy best ive had in a hotel. The food was lovely and fresh as well as hot.
Gluten free and oat milk were provided too. Choice of fruit juices and cereals too. Very clean.
Would definitely stay again and recommend this hotel.
Leisure
8/10
Excellent
07 Sep 2025
Robin
Convenience
10/10
Exceptional
06 Sep 2025
Ms A C
The staff were lovely. The hotel and room were absolutely fine. I can't comment on the area because we were just passing through. It's very convenient for the motorway and not too far from a delicious Thai restaurant.
Leisure Partner
6/10
Pleasant
31 Aug 2025
Nick
Fine for the price. Breakfast was a bit of a free-for-all. Food was fine though with a decent selection. Bedroom was spacious and they accommodated our needs.
Leisure Family_with_children
10/10
Exceptional
27 Aug 2025
Gulzarine
Fabio was welcoming and signed me up for the rewards. He was very helpful and went the extra mile to make our stay great.
Leisure Family_with_children
10/10
Exceptional
25 Aug 2025
Robert
Simple and effective stay for the balloon fiesta. Food was amazing and the whole hotel was spotless clean.
Leisure Family
10/10
Exceptional
24 Aug 2025
Costas

Roadtrip

Location good for road trips.
Good location.
Friendly staff.
Good wifi.
Plenty of the free parking.
Fast check in/out
But they need to improve the breakfast
Partner

Location & surroundings

Holiday Inn Express Swindon - West
Frankland Road M4 Jct 16, Blagrove, N/A, Swindon, United Kingdom

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Holiday Inn Express Swindon - West

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