Isaac
Todo exelente buen servicio personal muy amable
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Courtyard Ciudad del Carmen Campeche
Campeche · Mexico
Avenida Isla de Tris No. 13 Fraccionamiento PalmirView location
9.2/10Excellent1,000 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.4/10 9.4
Condition9.4/10 9.4
Amenities9.0/10 9.0
See all ratings- Business hotels
- Pet friendly Hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Courtyard Ciudad del Carmen Campeche
A total of 140 guest rooms are available for guests' convenience. Moreover, there is a wireless Internet connection available on-site. Additionally, the premises provide a reception service the whole day through. Courtyard Ciudad del Carmen Campeche understands that accessibility is important to all guests.
For this reason, it features wheelchair accessible rooms and is fully adapted for easy access. Hyatt Place Ciudad Del Carmen provides parking for guests' convenience. Moreover, this hotel has made important environmental improvements in order to minimize its impact on the environment and features the certification.
The hotel has functional business facilities, ideal for business travellers. A fee may be chargeable for some services.
Show less
Located in Ciudad del Carmen, Courtyard by Marriott Ciudad del Carmen Campeche is a 4-minute drive from Laguna de Terminos and 7 minutes from Church of Our Lady of Fatima.
This hotel is 2.4 mi (3.8 km) from Norte Beach and 4.2 mi (6.7 km) from Domo del Mar Convention Center. Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and LED televisions.
Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ciudad del Carmen? This hotel has 1905 square feet (177 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 30
Pet max weight (per pet) in lb is 66
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Important information
-
You need to know
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
-
Special Instructions
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Pet fee: MXN 1500 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Laguna de Terminos
2.8 km / 1.7 mi
Norte Beach
3 km / 1.9 mi
Plaza Zentralia Shopping Center
4.8 km / 3 mi
Resurgimiento Stadium
6 km / 3.7 mi
Church of Our Lady of Fatima
6.4 km / 4 mi
Domo del Mar Convention Center
6.7 km / 4.2 mi
Macumba Seafood Market
6.8 km / 4.2 mi
Carmen XXI Convention Center
6.9 km / 4.3 mi
El Zacatal Bridge
7.2 km / 4.5 mi
Nautical Education Center of Campeche
7.4 km / 4.6 mi
Church of the Guanal
7.4 km / 4.6 mi
University Cultural Center
7.7 km / 4.8 mi
Zaragoza Park
7.8 km / 4.8 mi
Our Lady of Carmen Church
7.8 km / 4.8 mi
Victoriano Nieves Cespedes Museum
8.5 km / 5.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 140
- Number of floors (main building): 5
- Twin rooms: 75
- Double rooms: 65
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Airport ShuttleExtra charge
Show 21 more facilities & services
- Room serviceExtra charge
- Laundry serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Café
- BarExtra charge
- Restaurant
- Conference room
- Meeting room
- Business centreExtra charge
- Outdoor freshwater pool: 1
- TV lounge
- Breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- GolfExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Ciudad del Carmen Campeche
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Ciudad del Carmen Campeche
DOUBLE DELUXE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEW TWO QUEEN BEDSDOUBLE • CITY VIEW TWO QUEEN BEDSDBL.2Q-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Ciudad del Carmen Campeche
DOUBLE CITY VIEW TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE CITY VIEWQUADRUPLE • DELUXE CITY VIEW • 1 BedroomQUA.CV-DX
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Ciudad del Carmen Campeche
QUADRUPLE DELUXE CITY VIEW
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV-DX
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEW • 1 BedroomDBL.CV-DX
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Ciudad del Carmen Campeche
DOUBLE DELUXE CITY VIEW
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Ciudad del Carmen Campeche
DOUBLE EXECUTIVE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CITY VIEW QUEEN BEDQUADRUPLE • CITY VIEW QUEEN BEDQUA.CV-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Ciudad del Carmen Campeche
QUADRUPLE CITY VIEW QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Ciudad del Carmen Campeche
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Ciudad del Carmen Campeche
DOUBLE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Ciudad del Carmen Campeche
QUADRUPLE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Courtyard Ciudad del Carmen Campeche
100
reviews shown
Eugenia
My favorite hotel in ciudad del Carmen so far I love it!!
Randy
Muy buena estancia , exelentes servicios
El desayuno es bueno pero falta un poco de variedad nada mas
El desayuno es bueno pero falta un poco de variedad nada mas
raul
Hotel con habitaciones limpias, de buen tamaño, camas muy cómodas, algo importante en un zona calurosa es que el aire acondicionado enfría muy bien , el desayuno incluido muy rico. Lo recomiendo mucho
Kenneth
This is my preferred hotel in Carmen having stayer numerous times since it opened
Eugenia
Love this hotel, is the best here in Cd Del Carmen!!
Andrew
Lovely hotel in a peaceful setting. Near airport. Maybe a little far from downtown but is a short taxi. Good for Playa Norte.
Great Staff always willing to help. Delicious Breakfast a bit of everything. Would definitely return.
Great Staff always willing to help. Delicious Breakfast a bit of everything. Would definitely return.
Jesus Emilio
Todo bien y agradable
Christopher Manuel
Great attention andleanliness.
Miguel Angel
Servicio excelente de todo el personal. Instalaciones limpias.
Maria del C
Limpieza, comodidad y desayuno incluido todo excelente como siempre!
Rafael
The breakfast staff was super attentive and friendly
Sabine
We loved the breakfast here. The room was clean and the beds were comfortable.
Faby
Had some problem's but they solve all. Really good service. Thanks.
Hugo
Everything was great
Floridalma
Excelente servicio, seguridad del hotel, y calidad en los alimentos
otto
Simply perfect
Patricia Michell
The best everybody happy
Claudette
Very responsive and fast every time need it. Good service, nice people, good food.
Ricardo
Perfecto
Perfecto
Andrea
Todo estuvo excelente en mi estancia. El cuarto, el personal, el desayuno y la cena.
César Iván
Excelente hotel y su servicio 10/10
george
Nice and clean,great service
Pedro
I didn't go outside the property but is a nice building znd the best the staff
Artemisa
El costo excesivo para la permanencia de animales de compañía
Thomas
Extremely clean and the staff was amazing friendly helpful everything you need
Maria del Rosario
Todo perfecto, las instalaciones muy limpias y bonitas, habitaciones amplias
gustavo
Excelente menos el inodoro.
Todo estuvo bien y se sintió siempre un servicio de calidad... el internet es bueno y rápido, el desayuno incluido está bastante bien e incluso nos regalaron algo de hielo para un termo. El unico detalle que fue incomodo es que el inodoro estaba algo tapado desde que entramos a la habitación, al jalarlo bajaba muy lento y por eso mejor usamos el del lobby para que no quedara sucio mientras dormiamos.
Adrian
Great facility
gustavo
GOOD STAY
IT WAS GOOD ENOUGH.
Heliodoro m
Muy bueno
desde la recepcion hasta la habitacion esta muy bien. cuenta con alberca, gimnasio, estacionamiento. no tengo ninguna queja.
José Enrique
Muy bien
Excelente hotel, las camas deliciosas, buena atención, habitaciones limpias, solo un detalle tardaron un poco en activarnos el aire acondicionado y sufrimos de calor como 40 minutos esperando a que enfriara y llamamos a recepción y fue que llegó un técnico a decirnos que no habían encendido esa parte del hotel
Leonard
Minus the construction on the roads, access to the hotel was a cinch. Check in was a breeze and the staff was great. Most of them spoke English which was a pleasant surprise.
Arturo
The room was confortable an big
Marco
The breakfast was delicious!
Monica
Our stay was good and confortable. It would be great if the hotel offered a shuttle to and from key spots considering the other similar hotels in the area offer a shuttle service.
Ivonne
Great customer service
Natalia
Me gustó mucho el gym, el desayuno, la chica de recepción muy amable... Regresaré
norma
Easy and fast check in.
Gustavo
I brought my full family to this hotel due to a course I had to take in Ciudad del Carmen, breakfast was never served on time, I had to leave without eating to the training making my experience uncomfortable. Some employeed were nice but some werent at all, our floor corridors were dirty the 3 days we were at the hotel with the same garbage from the first day. My parents room was never cleaned during 3 days in a row.
Jesus
Está muy bien el servicio y la atencion del personal de recepcion y de cocina. Solo que les fallan los detalles al servicio de limpieza nen la habitacion. En ocasiones te dejan el lavabo sin asear, o el aseo no se realiza por falta de personal, o no te dejan las toallas del baño y hay que pedirlas continuamente. Aunque te atienden pero pues hay que estar llamando seguido.
Jennifer
I really wanted to like this hotel. It's a beautiful property, the room was spacious, and the breakfast was pretty good. Our issue was with towels for our room. We stayed for two nights. We arrived late the first night and noticed that we didn't have any towels and the garbage in the bathroom hadn't been emptied. We figured the person cleaning the room had been distracted and forgot. No problem. We called the front desk two washcloths, one bath towel, and a pool towel were quickly delivered. The next day after a long day out, we arrived to once again no towels and the garbage still full. I went to the front desk where I was assured the towels would be delivered in 5 minutes. After waiting 20 minutes, my husband called the front desk and was told the issue was being taken care of. After another 30 minutes, I found a young lady from housekeeping in the hallway and told her the situation. She assured me she'd bring us towels. After waiting another 30 minutes, I went to the front desk again. The head of housekeeping was called and said he would deliver the towels personally, which he did while I was returning to the room. We were given 2 pool towels (which had alberca written on them). No washcloths or hand towels. Clearly, the hotel doesn't have enough towels to accommodate everyone. This was a really frustrating experience, especially at a Hyatt hotel.
Monica
I have stayed here many times but this will be my last. The pros are the location and friendly staff. Breakfast is good too. Seems like the rooms are soundproof as you can't hear a thing from the outside. The cons are that the hotel carpets need a thorough cleaning 'cause the hallways and the rooms smell of dirt and mold. Also the towels need to be changed, they are old and feel like rags. The air conditioning inside the room makes a ton of noise
mickey john
Nice
Susumu
Es muy bueno y lo recomiendo.
Miguel
Worst beds ever! Like sleeping on a rock. Asked for room change and was told all beds were the same… went to another hotel
Fabiola Ahumada
The lady when we check in was unfriendly and she didn’t want to help me with my medicine. The room washroom was flooring with washroom water. Telephone never answer. Not recommended
Martin
Muy comido. Todo fue limpio y agradable.
Josh
Exterior pics were accurate. Interior was disappointing. Booked a week stay based on the Hyatt brand, and the pics. The first room, the faucets leaked everywhere. They tried to fix it instead of moving us. It was broke again the next day. The bathroom had mold growing around the door frame. The carpet was gross. And windows do not open for fresh air. The business centre - no ink in the printer. Sorry, not professional to forwards prints to the front desk. They don’t like to clean units once there rented, or restock soap, coffee etc. First impression is important. When I got on the elevator and seen the broken tiles, and dirty walls I got nervous for what the room might look like. Getting off the elevator and seeing the dirty carpet and peeling wallpaper I knew I made a mistake booking a week.
Catalina
This time I had found the best crew ever seen, so kind and attentive with restaurant and all services. I like this hotel a lot.
Verified traveler
Todo muy bien
Todo muy bien. La atención del personal muy bien. La variedad del buffet muy bien (aunque todo se terminaba muy pronto). En general todo estuvo muy bien.
Jairo
Todo es excelente, servido de entrada, los servicio de desayuno, personal totalmente amable, los recomiendo nada más k falta unos detalles en la habitación cambio de de toallas todos los días y si lo hacen pues no me toco esa parte pero todo lo demás es ex lente
Diana
Nice and clean 👌
Thierry
Pour une nuit rapide en dépannage.
Hotel pour travailleur probablement dans le petrole, restaurant je devrais dire cantine ou chacun ramene ses plats une ambiance glaciale.
Victor
Very little parking for such a large capacity hotel. Hard to find off the road, entrance is for a complex in which hotel is located. Hotel is very nice, clean, comfortable beds, nice staff, great breakfast. Needs a full restaurant for lunch and dinner.
Omar
Aspectos a mejorar
Tuve problemas en la llegada al hotel, no me permitían el acceso debido a que la reservación estaba a nombre del otro compañero de trabajo con el que compartiría la habitación, a pesar de que yo fui quien hizo la reservación y tenía tabto la tafjega con la que se reservó así como el correo a donde llegó la reservación.
El hotel le falta personal suficiente que pueda atender los aspectos de limpieza y atención sobre todo en lo relacionado con el desayuno, también creo que debe haber mayor variedad y calidad en el desayuno
El hotel le falta personal suficiente que pueda atender los aspectos de limpieza y atención sobre todo en lo relacionado con el desayuno, también creo que debe haber mayor variedad y calidad en el desayuno
joel
PESIMO ROOM SERVICE
EL PERSONAL POCO AGRADABLE. EL DESAYUNO MUY FEO Y EL ROOM SERVICE PESIMO. POR UN CLUB SANDWICH ESPERAMOS CASI 50 MINUTOS ADEMAS DE MUY CARO.
SILVIA
Las habitaciones son limpias y espaciosas, l hotel es perfecto para estancias cortas. Fue muy cómodo y silencioso.
Enrique
Good very modern new hotel, great rooms and wonderful breakfast.
Angel Armando
Confusa edad de menores.
El check in confuso ya que en la aplicación me da la opción de niños hasta 17 años y el hotel me dijo que ellos consideran adultos a partir de los 13 años. Se solucionó el problema enviando la confirmación de reservación proporcionada por la aplicación.
Verified traveler
Very Good
Verified traveler
Nice bedrooms and excellent food 😀!
Dan
Call for directions
Was hard to find hotel. Hotel internet directions have it on the other side of town.
Quiet stay once i goy there. Nice breaskfast
Quiet stay once i goy there. Nice breaskfast
Valeria
Great stay
Very pleasant stay, staff was very friendly
Dan
directions and location were terrible
I only problem I had was finding the hotel. When I clicked on the directions on my reservation, it directly me a mile away to the Hampton Inn. When I Googled the hotel, it directly me miles away. Not able to speak spanish that well, when I called the hotel, no one spoke english and they hung up. It took me an 1 1/2 hours to locate the hotel.
Verified traveler
It was very clean, has good food and it was easy to access.
Grace
Un poco descuidado y falta de mantenimiento en muebles y edificio, pero en general bien.
Barbie Janette
Todo Super!!!!
Armando
Todo excelente.
Vanessa
Me encantó todo
Mariana del Carmen
Desayuno bueno
Araceli
El personal muy amable
Antonio de Jesus
Excelente atencion del personal, la comida muy variada para todos los gustos , habitaciones comodas y muy limpias.
jorge
El hotel y su personal que trabaja es de excelencia el trato es profesional y muy atento solo tuve un detalle una noche antes de salir del hotel que empezó a gotear el clima por el lado del baño y se llenaba de agua se reporto y ojalá le de mantenimiento a esa habitación para mejor estadía a futuros clientes
Elisana
Excelente opción, hasta ahora el mejor, para nuestro descanso familiar
José del Carmen
Me gusta la comodidad del hotel, el trato de todo su personal, la comida
Mario
Habitación limpia y amplia. Personal amable
Armando
Excelente hotel, atención de primera, desayuno muy rico, lo recomiendo
Jose Antonio
Las habitaciones son amplias ciertamente, pero el aire acondicionado no se puede regular, si lo dejas apagado da calor y si lo dejas encendido da mucho frío, por lo que tienes que estar levantándote a alternarlo entre encendido y apagado… la puerta del baño no servía pero amablemente lo fueron a arreglar y el minibar (refrigerador) estaba arruinado también, aunque nos ofrecieron hielo (ya que veníamos viajando de paso y traíamos una nevera pequeña)… veníamos de otro hotel en Playa del Carmen también incorporado a Marriot pero muy diferente uno del otro ☹️
Ma del Pilar
Lo disfrutamos mucho. Notamos un cambio en mejor atención en esta administración
volveremos
volveremos
Juan Antonio
Muy desagradable la estancia, con poco trato amable y cobro excesivo por una mascota 🐕 mini snauzer , además de falta de información de servicio de hotel,
Carlos andres
Excelente hotel, las habitaciones super limpias y grandes, el desayuno bufet super completo
Pedro
Habitaciones limpias y amplias, buen desayuno incluido, fácil acceso, bastante estacionamiento, bastante agradable la estancia
Pedro
Excelente desayuno, habitacion amplia y limpia, con varias amenidades, pwrsonal muy atento y el clima en todo el hotel muy agradable
Jesús S
Muy bien todo gracias
NEMESIO DE ATOCHA
La habitación perfecta
Alma
Ya sea viaje de trabajo o de placer recomiendo completamente el hotel y sus instalaciones al igual que su ubicación
Manuel
Todo de primera
Julio Cesar
Buen sitio para negocios.
Jose Ramon
De la propiedad estuvo bien todo lo que no encuentro es en donde facturar con Expedia
SAMIRA
La atención es de primera
Ángel Daniel
La limpieza de la habitación fue buena, lo único malo es que había un olor a humedad (no tan intenso) y si era un poco desagradable, de ahi en fuera todo increíble la habitación muy espaciosa, el personal muy amable, el desayuno es demasiado variado y bueno
Cecilia
La habitación muy bien.- cómodas las camas .- y puedes descansar muy bien.- lo que está por mejorar es el desayuno.-
Consejos para el equipo de ayb:
La fruta sabe a cebolla.- 🙉
Los huevos estrellados, mucho que desear.- quemados y súper cocida la yema.- el café bastante quemado.
Dice que el bufete es a las 7 am, sobre todo por aquellos que estamos en ruta de viaje.- favor de cuidar ese detalle.- no pueden empezar 7:30 🙉🙊. Los chicos que atienden muy bien.
Lo recomiendo.- definitivamente si.- ayb son cosas fáciles de mejorar
Consejos para el equipo de ayb:
La fruta sabe a cebolla.- 🙉
Los huevos estrellados, mucho que desear.- quemados y súper cocida la yema.- el café bastante quemado.
Dice que el bufete es a las 7 am, sobre todo por aquellos que estamos en ruta de viaje.- favor de cuidar ese detalle.- no pueden empezar 7:30 🙉🙊. Los chicos que atienden muy bien.
Lo recomiendo.- definitivamente si.- ayb son cosas fáciles de mejorar
veronica
todos fueron muy amables, el desayuno delicioso
OSCAR OSVALDO
todo bien istalacione, plaza cerca
Miriam
Qie incluyen el desayuno tipo buffete
Cristhian Geovanni
Todo bien, pero la habitación la entregaron casi dos horas después de el Chek in
Lilian
En lo general todo estuvo muy bien, solo el último día en el desayuno, tardaron en poner a disposición las bandejas con lo alimentos
Rafael
Muy buen servicio, habitaciones muy limpias
Mario
trato no amable en la recepcion
Location & surroundings
Courtyard Ciudad del Carmen Campeche
Avenida Isla de Tris No. 13 Fraccionamiento Palmir, Ciudad Del Carmen, Mexico
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Courtyard Ciudad del Carmen Campeche
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