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City Express by Marriott Ciudad del Carmen

Campeche · Mexico

Av. Juarez 1 Col. Justo Sierra.View location

8.4/10Excellent671 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.2/108.2
Condition8.4/108.4
Location8.4/108.4
Neighborhood8.6/108.6
Value8.0/108.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express by Marriott Ciudad del Carmen

Located in Ciudad del Carmen, the City Express by Marriott is a short walk from the beach, the Domo del Mar Convention Center, and the Carmen XXI Convention Center. This hotel offers guests an array of amenities, including a private beach, outdoor pool, fitness center, and complimentary Wi-Fi.

Each of the 129 air-conditioned rooms features a flat-screen TV with cable, a rainfall showerhead, and wired and wireless internet access. A complimentary buffet breakfast is served daily, and room service is available for added convenience. For business travelers, the hotel provides a business center and dry cleaning/laundry services.

A complimentary airport shuttle is available upon request.

Read more about this hotelShow less

When you stay at City Express by Marriott Ciudad del Carmen in Ciudad del Carmen, you'll be near the beach, within a 15-minute walk of Domo del Mar Convention Center and Carmen XXI Convention Center.

This hotel is 1.1 mi (1.7 km) from Church of Our Lady of Fatima and 1.3 mi (2.1 km) from Norte Beach. Make yourself at home in one of the 129 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and irons/ironing boards. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Beach services
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 8:00 PM.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Domo del Mar Convention Center 0.7 km / 0.5 mi
Carmen XXI Convention Center 1 km / 0.6 mi
Norte Beach 1.4 km / 0.9 mi
Church of Our Lady of Fatima 1.7 km / 1 mi
Resurgimiento Stadium 2.8 km / 1.7 mi
Victoriano Nieves Cespedes Museum 3.1 km / 1.9 mi
University Cultural Center 3.4 km / 2.1 mi
Zaragoza Park 3.4 km / 2.1 mi
Our Lady of Carmen Church 3.4 km / 2.1 mi
Plaza Zentralia Shopping Center 3.6 km / 2.2 mi
Laguna de Terminos 4.2 km / 2.6 mi
Church of the Guanal 4.3 km / 2.7 mi
Macumba Seafood Market 4.4 km / 2.7 mi
El Zacatal Bridge 4.6 km / 2.8 mi
Nautical Education Center of Campeche 4.9 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Total number of rooms: 129
  • Number of floors (main building): 6
  • Single rooms: 58
  • Double rooms: 65
  • Suites: 5
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Bus/Train station
Show 33 more facilities & services
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Gym
  • Luggage room
  • Clothes dryer
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 21 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable3 photos

    City Express by Marriott Ciudad del Carmen

    SUITE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchenette
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cable TV
    • Housekeeping
    • Toiletries
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Express by Marriott Ciudad del Carmen

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 21 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    City Express by Marriott Ciudad del Carmen

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Radio
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    City Express by Marriott Ciudad del Carmen

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 21 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable3 photos

    City Express by Marriott Ciudad del Carmen

    DOUBLE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Individually adjustable heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    City Express by Marriott Ciudad del Carmen

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    City Express by Marriott Ciudad del Carmen

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 21 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable3 photos

    City Express by Marriott Ciudad del Carmen

    DOUBLE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Shower
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Bathroom
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    City Express by Marriott Ciudad del Carmen

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    City Express by Marriott Ciudad del Carmen

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    City Express by Marriott Ciudad del Carmen

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    City Express by Marriott Ciudad del Carmen

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    City Express by Marriott Ciudad del Carmen

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 21 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    City Express by Marriott Ciudad del Carmen

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Radio
    • Bathroom
    • Shower
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    City Express by Marriott Ciudad del Carmen

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN

    Photos are not available for this room type.

    City Express by Marriott Ciudad del Carmen

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express by Marriott Ciudad del Carmen

8.4
Excellent
671 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
8.4 /10
Neighborhood
8.6 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
2/10
Poor
15 Apr 2026
Sergey
Very old hotel, good staff, bad food, small rooms, never again
Family_with_children
8/10
Excellent
02 Apr 2026
Gregory
Fun little hotel with a nice breakfast in the morning with fresh squeezed OJ!
6/10
Pleasant
22 Jan 2026
Shahzad
In pictures it looks beautiful, i came after Marriot name but not upto their standards. Staff do not speak any English. Not very friendly but okay service. The room was basic, the bed sheet had dirty stains on i, i complained ( ihad to uae Google Translate to explain them and show them picture as peoof). they changed it right away. Very old towels. It was near beach and that why i booked it and good evening walk around it. I probably will choose something in the city and a bit cleaner hotel in future.
Family
6/10
Pleasant
17 Dec 2025
Ed
Staff was great
Breakfast very good.
Only downside, window did not open so AC just recycling old air.
Leisure Partner
6/10
Pleasant
01 Nov 2025
Stephen
Very stark building very utilitarian
Leisure Friends
10/10
Exceptional
08 Oct 2025
Uta
There are several hotels in this city and many are not realistically rated, meaning the actual condition is worse than advertised. I know this because we have business relationships with companies from this city and our partners are often accommodated in hotels.
In this hotel, the condition is really presented very realistically, the rooms are very neat and clean. The breakfast offer is satisfactory.
I would especially like to praise the staff who are very kind, smiling and responded immediately to every request we made.
Business
6/10
Pleasant
19 Aug 2025
jose
Very good staff . Desk was very helpful at check in . Room attendant and breakfast staff very attentive. Room was good size with good ac unit . Pool was a welcome relief in the hot and humid weather . Area around was very
inviting and able to catch a super cheap bus to the downtown area .
Ps . Your hotel sign at the front of the building did not turn in at night .
PSs although they advertise as a free shuttle to airport they actually can not enter airport property. Just be honest in advertisement .
Leisure Self
6/10
Pleasant
22 May 2025
Sara
This hotel needs some renovations, its kind of old.
Leisure
6/10
Pleasant
01 May 2025
Eugenio

Muy mal el check in

El hotel y ubicación muy bien pero el check in tarda mucho para que te den la habitación de hecho se las daban primero a clientes que llegaron después de nosotros, espere 40min y no me la daban tuve q salir y regresar más tarde porque me aburrí de esperar
Friends_and_family Family
10/10
Exceptional
17 Apr 2025
David

Good location - nice breakfast

Functional hotel in a great location, with good breakfast, friendly staff, parking and near the restaurants on the Malecon. The room was fairly small, but good air - conditioning.
Self
10/10
Exceptional
28 Mar 2025
E.L.
Friendly staff, quiet and clean.
Leisure Self
10/10
Exceptional
10 Aug 2024
Enrique
Good location
2/10
Poor
09 Aug 2024
Trent
I left early waiting on refund
Business Self
10/10
Exceptional
25 May 2024
Lidia
Servicio
10/10
Exceptional
13 Apr 2024
Enrique
Very nice, so convenient next to the beach and close to malecón
4/10
Poor
24 Mar 2024
Ma Estela
Olor a drenaje en el baño
Los muebles sucios y el mueble de lavabo también
El escritorio tenía manchas de refresco
Leisure Partner
10/10
Exceptional
26 Jan 2024
Ever
Great place for such affordable price!! Next to the beach, highly recommended!!
Friends_and_family Family
10/10
Exceptional
04 Sep 2023
Silvia
Estamos agradecidos, todo bien,
Desayuno excelente y los te y el café muy sabroso .
Podrían renovar algunas toallas.
Leisure Family
10/10
Exceptional
17 May 2023
Joaquin E.
Works for the price
10/10
Exceptional
19 Jan 2022
Patrick
Very nice hotel on the malecon. Walking distance to an abundance of food trucks and restaurants. Beautiful ocean views. Great breakfast. Only negative was that the windows in the room do not open so the air often felt stale.
Partner
8/10
Excellent
03 Jan 2022
José
Very convenient and friendly hotel. More than I expected considering the price.
Leisure Partner
8/10
Excellent
26 Nov 2021
Rock

Great place to stay

Great place to stay staff very friendly, room was clean and comfortable bed. Was a one night stop.
Business Self
10/10
Exceptional
11 Jul 2021
Tim

Cool Cuidad Del Carmen

Nice hotel very convenient for beach restaurants
Friends_and_family Family
10/10
Exceptional
06 May 2021
Verified traveler
Very nice people
Leisure Self
6/10
Pleasant
19 Jan 2021
Tanya

Very basic hotel.

I wish I had booked a room at the Fiesta Inn & lofts!! As I stayed there last year. I was pretty disappointed with the overall hotel. Beds, internet, pool, etc.. the breakfast was the most positive part of the stay.
Friends_and_family Family
10/10
Exceptional
07 Dec 2019
Verified traveler
I liked the helpful staff and the swimming pool and the breakfast
Friends_and_family Family
8/10
Excellent
10 Nov 2019
Verified traveler
Noce and cozy hotel. Friendly staff. Good location
Business
10/10
Exceptional
02 Oct 2019
Verified traveler
Amazingly Surprised. Great location, friendly and courteous staff and priced just right. Will definitely lol at this hotel again when visiting again.
Business Self
6/10
Pleasant
21 Sep 2019
DANIEL
No towels in the room
Family
10/10
Exceptional
30 Jul 2019
JULIO

Good hotel for your money.

Very nice hotel, near the the malecon. Surrounding area very nice and safe, and the hotel itself very nice.
Family
2/10
Poor
26 Oct 2018
Verified traveler
The parking lot is BAD! Vendors clog the entrance; it is used as a short cut for the adjacent street and there is constant fast traffic through it. Location near the beach is great BUT it appears people other than guests are using this parking lot for their beach parking.
10/10
Exceptional
14 Oct 2018
Michael
The pool at CitiExpress was the first pool we felt ‘safe’ entering on this whole trip (out of 4 pools). The breakfast was great, room was spotless. Everything was excellent.
Only negative aspect was the need to cover the shower drain to block the faint smell of sewer gas with a towel over a plastic bag. This is a common plumbing issue everywhere in MX as the construction methods generally do not enable the use of a ‘P-Trap’. Not anything the hotel staff can fix!
10/10
Exceptional
30 Sep 2018
Meudys
If you want a good hotel. Good price and good location to be at Ciudad del Carmen and close to the beach, do not hesitate
10/10
Exceptional
27 Dec 2015
dc

Good basic hotel close to beach.

Very helpful staff, clean and comfortable room, good free breakfast, close to beach and a few restaurants, nice view of city or Gulf from upper floors, 24-hour business center with computers/internet/printer. Expedia booking worked without a hitch.
6/10
Pleasant
02 Aug 2015
Verified traveler

Needs improvement.

Our check in was terrible. Very unfriendly staff. Shower was a trickle almost. Sink always clogged.
No wash cloths.Overall would not stay there again and would not recommend it to no one.sorry but that's the truth, they need improvement in those areas.
8/10
Excellent
21 Apr 2015
Dmce

Family trip

I really loved the location next to the water. My children enjoyed the stay.
Family
6/10
Pleasant
17 Feb 2015
Verified traveler

Good location if you are on a quick business trip

Probably the best location in Carmen if you are on business. Close to the coast and some restaurants and bars. Very clean room but very small. Check in service was problem free. Breakfast is very basic.
Partner
4/10
Poor
04 Feb 2015
Diego

Very disappointed

There's nothing terribly wrong with this hotel, but I did expect a lot more form such an expensive stay and a \"respected\" hotel-chain. The room that I was in was tiny and despite being reserved as a room with a queen bed, I was given a full-size mattress. I did complain but according to the staff there was no other option. The mattress was ok, but could definitively be better.
8/10
Excellent
18 Jan 2015
Verified traveler
The over-all stay was good, the location was perfect for the business I needed to do.
6/10
Pleasant
31 Jul 2014
Jorge

Business

Hotel is next door to Pemex offices, and a plaza with good restaurants, and easy walking access to the beach.
It's location is far from downtown and airport in Carmen, but it's a small island, so nothing is really far.
Hotel is ok, rooms are very small, and continental breakfast is not bad.
Price of hotel is fair,
4/10
Poor
19 Jun 2014
Graveline
If you are in CDC for petro-business only, this will probably serve ok. AC was out for 4 hours for \"maintence\" when it was 90+ degrees out. Although in site of the water, not much there other then 3 restraunts
6/10
Pleasant
07 May 2014
Rafa

Plain hotel with great location

I stayed for a leisure weekend, even it's not a tourist hotel (or city), it was ok.
Close to the beach, great places to eat next to the hotel.
They also have a small pool good enough for refreshing at least.
Breakfast it's ok, not to impress but makes the early morning before lunch.
This is a business class hotel, no extra comfort, not built for you to spend more than the night time and then be out working
6/10
Pleasant
13 Mar 2014
seavaliant

Across from Playa Norte

Good location away from bustle of hotels in central area. Not far from everything Cuidad del Carmen has to offer , just not right in the middle of it. Friendly and accommodating staff. No restaurant on location and continental breakfast is a bit sparse. Coffee available in breakfast area 24 hours. Internet wi fi mediocre speed. Restaurants in area with menus in room for delivery. Worked okay for me. Pretty decent business hotel. All non smoking rooms. Will stay again.
4/10
Poor
06 Feb 2014
Verified traveler

No internet

In the reservation it says that the hotel has free wifi; however in my stay the internet was down.
Also I arrive at 6:00 pm and the room was not ready.
6/10
Pleasant
13 Aug 2013
mario

Expensive for the kind of hotel

No air condition in elevators also in the loby, the beds are not too Soft,
Is expensive for the service they provide
10/10
Exceptional
19 Jul 2026
christian
La habitación y el desayuno las instalaciones muy bien… solo el personal algo chocante apenas y te responden tus preguntas… a excepción del muchacho que te te llevas el equipaje él y una señora que está en el área donde se desayuna son excelentes personas muy amables y serviciales y con una sonrisa siempre…
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
KARLA
Muy accesible todo y buen lugar
Partner
10/10
Exceptional
07 Jul 2026
Claudia Helena
Todo bien
10/10
Exceptional
07 Jul 2026
Mariana Ruiz
muy agradable estancia
Partner
10/10
Exceptional
05 Jul 2026
Jonas Alberto
Estaba bien solo que fui cuando estaban en mantenimiento las calles y fue un caos llegar
Family_with_children
8/10
Excellent
04 Jul 2026
ofelia
Todo bien gracias solo el check in más ágil muchos papeles para que luego se le pierdan
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Miguel
Excelente Ubicación
Friends
10/10
Exceptional
28 Jun 2026
Cecilia
Excelente
Family
8/10
Excellent
28 Jun 2026
Adri
Todo estuvo muy bien, solo el check in un poco tardado. En lo que hicieron el mío con la otra persona pasaron 3 huéspedes.
Sigo esperando mi factura.
Family
10/10
Exceptional
27 Jun 2026
Jesus
El personal muy atento en participar en recepción y las señoras de cocina y que atienden ahí en el desayuno muyyy amables
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Gerardo
Me encantó el desayuno y el cuarto
Self
10/10
Exceptional
21 Jun 2026
MIGUEL DE JESÚS
Un excelente lugar y ubicación
Partner
10/10
Exceptional
15 Jun 2026
YOLANDA SONIA
El personal muy a
amable en general solo qe la máquina de hielo no servia
Partner
8/10
Excellent
12 Jun 2026
Yamil
Hotel con mucho desgaste por el constante flujo de personas. el personal de front desk muy desganados con pocas ganas de servir. Desayuno aceptable. Aire acondicionado tipo central muy ruidoso. No parece calidad Marriot
Friends
4/10
Poor
18 May 2026
elizabeth desmoctt
El desayuno no es malo
Family
10/10
Exceptional
08 May 2026
darinell
Buen hotel y servicio gracias
6/10
Pleasant
03 May 2026
Daniel
El cuarto olía feo
10/10
Exceptional
02 May 2026
Alfredo
Habitacion muy limpia pero no agradable olor
Partner
6/10
Pleasant
20 Apr 2026
Geronimo
- Zimmer okay
- Personal sehr freundlich und bemüht
- Frühstück gut
Partner
10/10
Exceptional
14 Apr 2026
jorge
El desayuno es ideal todo fresco sus frutas y la atencion es excelente
Family_with_children
6/10
Pleasant
12 Apr 2026
Max
Era una suite y no contaba con refrigerador .
Family
8/10
Excellent
11 Apr 2026
Carlos
Desayuno exquisito aunque sencillo muy fresco, habitación pequeña sin ventilación perfecto el aire acondicionado te salva
Family_with_children
10/10
Exceptional
11 Apr 2026
JORGE
El menu del desayuno es fresco y rico
Family_with_children
4/10
Poor
09 Apr 2026
Jesus Antonio
La alberca estaba limpia
10/10
Exceptional
07 Apr 2026
Yessica
Todo muy agradable, las recámaras muy limpias
Partner
10/10
Exceptional
06 Apr 2026
JOSÉ ALFREDO
No la use pero se ve bien
6/10
Pleasant
30 Mar 2026
Liliana Ulloa
Habitaciones ruidosas, la limpieza deficiente. El desayuno no es malo, diría que es aceptable, lo inaceptable es que lo sirven en platos desechables deberian tener mas conciencia ecológica. El personal es amable.
Self
6/10
Pleasant
22 Mar 2026
Lucrecia
En general el hotel está descuidado
Muebles del cuarto rotos, viejos, reparados
Las persianas sucias y la recámara con olor a humedad, una lastima que tengan el hotel en esas condiciones, la alberca sucia
Friends_and_family Family
6/10
Pleasant
21 Mar 2026
Maria del Carmen
Habitación limpia y buena ubicación del hotel.
Partner
10/10
Exceptional
17 Mar 2026
Lesly
Habitacion limpia,servicio de desayuno excelente
Family
10/10
Exceptional
12 Mar 2026
Abel
Muy a la mano todo
10/10
Exceptional
02 Mar 2026
Ivan
Habitación limpia
10/10
Exceptional
27 Feb 2026
Ricardo ari de jesus
excelente
Family_with_children
10/10
Exceptional
13 Feb 2026
Viviana
Excelente
Leisure
10/10
Exceptional
07 Feb 2026
Cristina Garcia
Todo excelente
Leisure Family
10/10
Exceptional
13 Jan 2026
Itzel
No probamos el desayuno. Las habitaciones demasiado sencillas y baño poco funcional, muy reducido en espacio.
Family
10/10
Exceptional
06 Jan 2026
Jose Adrian
Todo en orden con la habitación y la recepción estuvo muy profesional.
Ningún detalle negativo desde el ingreso.
8/10
Excellent
05 Jan 2026
Roger Ignacio
habitacion y limpieza buenas, el desayuno muy poco debido a que no estan pendientes de resurtir el bufete.
Partner
10/10
Exceptional
01 Jan 2026
Jorge
En general todo muy bien
10/10
Exceptional
26 Dec 2025
Arianna
Si
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
paty
Todo estuvo muy bien. Es un lugar tranquilo, ideal para descansar y también para trabajar. Muy recomendable.
10/10
Exceptional
19 Nov 2025
Sury Zaday
Todo bien
2/10
Poor
22 Oct 2025
Hugo Daniel
Muy mal servicio , sin agua caliente
Business
4/10
Poor
22 Oct 2025
Hugo Daniel
Llegué q la 6 pm hice mi registro y dejé mis cosas en la habitación fui a hacer una rutina de gym y fiable regresé y me quise bañar no había agua caliente, el encargado me dijo q no había agua caliente hasta el otro día después de la 1 y resulta que yo hago muc salida a esa hora ósea ni me puedo bañar , y dijo no puedo hacer nada .. pésimo
Business
8/10
Excellent
13 Oct 2025
Gabriela Ines
todo bien solo cuidar la limpieza de los aires se sentia olor a humedad. el personal muy amables y atentos
Business Partner
10/10
Exceptional
03 Oct 2025
Felipe de Jesús
Excelente todo
Partner
6/10
Pleasant
28 Sep 2025
Carmen
El desayuno estuvo bien, solo q las colchones no tan bien. Muy duros
Leisure Family_with_children
10/10
Exceptional
28 Sep 2025
Alonso
Buen servicio
10/10
Exceptional
27 Sep 2025
Abel
Muy bien ubicada pues está frente a la playa a mis niñas les gusta la alberca
Business Family
10/10
Exceptional
14 Sep 2025
RIGO PATRICIO
Bueno
Friends_and_family Family
10/10
Exceptional
13 Sep 2025
Jesus
Todo bien
Business Self
8/10
Excellent
07 Sep 2025
Luis
En general bien
2/10
Poor
08 Aug 2025
Acsiri Jazmín
Sin mantenimiento en habitación vieja el aire acondicionado deterioro sale un olor aquemado.
Leisure Family_with_children
8/10
Excellent
06 Aug 2025
Antonio
Un hotel muy limpio y tranquilo cerca de la playa, el desayuno completo .
Leisure Family_with_children
4/10
Poor
30 Jul 2025
Luis Alberto

MALA EXPERIENCIA

el desayuno terrible insipido no hay variedad para escoger solo huevos todos los dias ,para estacionar tu vehiculo no habia espacios ya que dejaban que personas ajenas dejaran ahi sus vehiculos y sobre todo muy desordenado, las habitaciones muy pequeñas
Friends_and_family Family

Location & surroundings

City Express by Marriott Ciudad del Carmen
Av. Juarez 1 Col. Justo Sierra., Ciudad Del Carmen, Mexico

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City Express by Marriott Ciudad del Carmen

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