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Hotel La Venta Inn Ciudad Del Carmen

Campeche · Mexico

Calle Los Pinos, s/nView location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort9.0/109.0
Condition8.6/108.6
Location8.0/108.0
Neighborhood8.6/108.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel La Venta Inn Ciudad Del Carmen

Located in one of the most privileged areas of Ciudad del Carmen, Hotel La Venta Inn offers comfortable rooms for rest, relaxation, or work, providing the services and comfort necessary to make your stay a wonderful experience.

This non-smoking establishment is 600 meters from the Carmen XXI Convention Center, among several attractions, including the Carmen Ecopark Zoo, just 350 meters away.

Read more about this hotelShow less

With a stay at La Venta Inn Ciudad del Carmen in Ciudad del Carmen (Playa Norte), you'll be steps from Norte Beach and 8 minutes by foot from Carmen XXI Convention Center.

This beach hotel is 0.8 mi (1.3 km) from Domo del Mar Convention Center and 1.4 mi (2.3 km) from Victoriano Nieves Cespedes Museum. Make yourself at home in one of the 110 air-conditioned rooms featuring LCD televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.

Event facilities at this hotel consist of conference space and meeting rooms.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately MXN 165 for adults and MXN 100 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Norte Beach 0.2 km / 0.1 mi
Carmen XXI Convention Center 0.7 km / 0.4 mi
Domo del Mar Convention Center 0.7 km / 0.4 mi
Victoriano Nieves Cespedes Museum 2.4 km / 1.5 mi
Zaragoza Park 2.8 km / 1.7 mi
Our Lady of Carmen Church 2.8 km / 1.7 mi
Church of Our Lady of Fatima 2.8 km / 1.7 mi
University Cultural Center 2.9 km / 1.8 mi
Laguna de Terminos 3.8 km / 2.3 mi
Resurgimiento Stadium 3.9 km / 2.4 mi
Church of the Guanal 4.1 km / 2.6 mi
Macumba Seafood Market 4.3 km / 2.7 mi
El Zacatal Bridge 4.4 km / 2.8 mi
Nautical Education Center of Campeche 4.7 km / 2.9 mi
Plaza Zentralia Shopping Center 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 110
  • hotel
  • Car park
  • 24-hour reception
  • Wi-fi
  • Secure parking
  • 24-hour security
  • Smoke detector
  • Towels and bed linen
  • Restaurant
  • Breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 22 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Desk
    • Cable TV
    • Wake-up service
    • Wi-fi
    • TV
    • Housekeeping
    • Hairdryer
    • Bathroom: 1
    Show all 10 amenities
    • Centrally regulated air conditioning
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel La Venta Inn Ciudad Del Carmen

    DOUBLE DELUXE

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Desk
    • Cable TV
    • Wake-up service
    • Wi-fi
    • TV
    • Housekeeping
    • Hairdryer
    • Bathroom: 1
    • Centrally regulated air conditioning
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIOR • 1 Bedroom • 29 m²SUI.SU
    SUITE SUPERIORPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Minibar
    • Kitchen
    • Kitchenette
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Desk
    Show all 15 amenities
    • Wake-up service
    • Dining Area
    • Housekeeping
    • Wi-fi
    • Cable TV
    • Centrally regulated air conditioning
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel La Venta Inn Ciudad Del Carmen

    SUITE SUPERIOR

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Room amenities

    • Minibar
    • Kitchen
    • Kitchenette
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Desk
    • Wake-up service
    • Dining Area
    • Housekeeping
    • Wi-fi
    • Cable TV
    • Centrally regulated air conditioning
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 29 m²SUI.2D-2
    SUITE TWO DOUBLE BEDSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Minibar
    • Desk
    • Centrally regulated air conditioning
    • Microwave
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    Show all 13 amenities
    • Bathroom: 1
    • Cable TV
    • Wi-fi
    • Housekeeping
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel La Venta Inn Ciudad Del Carmen

    SUITE TWO DOUBLE BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-2

    Room amenities

    • Minibar
    • Desk
    • Centrally regulated air conditioning
    • Microwave
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Cable TV
    • Wi-fi
    • Housekeeping
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 22 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Housekeeping
    • Wi-fi
    • Desk
    • Cable TV
    • TV
    • Internet access
    • Centrally regulated air conditioning
    • Hairdryer
    Show all 10 amenities
    • Wake-up service
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel La Venta Inn Ciudad Del Carmen

    DOUBLE TWO BEDS

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Housekeeping
    • Wi-fi
    • Desk
    • Cable TV
    • TV
    • Internet access
    • Centrally regulated air conditioning
    • Hairdryer
    • Wake-up service
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 22 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Internet access
    • Hairdryer
    • Bathroom: 1
    • Cable TV
    • Desk
    • Wake-up service
    • Wi-fi
    Show all 10 amenities
    • Housekeeping
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel La Venta Inn Ciudad Del Carmen

    DOUBLE TWO DOUBLE BEDS

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • TV
    • Internet access
    • Hairdryer
    • Bathroom: 1
    • Cable TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Housekeeping
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 22 m²TWN.DX
    TWIN DELUXEPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Cable TV
    • Internet access
    • Housekeeping
    • Bathroom: 1
    • Hairdryer
    • Wi-fi
    • Wake-up service
    Show all 9 amenities
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel La Venta Inn Ciudad Del Carmen

    TWIN DELUXE

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • TV
    • Cable TV
    • Internet access
    • Housekeeping
    • Bathroom: 1
    • Hairdryer
    • Wi-fi
    • Wake-up service
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel La Venta Inn Ciudad Del Carmen

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
8.0 /10
Neighborhood
8.6 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
24 Apr 2026
Giovanni
Great clean room, hot shower, comfy bed and breakfast included.
Partner
2/10
Poor
22 Apr 2026
Perry
No hot water rude staff breakfast horrible
Said I stained a sheet made me pay for it but would not provide it to me.
Partner
8/10
Excellent
24 Feb 2026
Robert
Ocean view
8/10
Excellent
14 Nov 2025
Fernando
Over all a nice place to stay
10/10
Exceptional
05 Oct 2025
Jose
Staff
Business_and_leisure Family
8/10
Excellent
20 May 2025
Annette
Comfortable bed and nice big room
Leisure Family
10/10
Exceptional
01 Feb 2025
mehida
Had a pleasant stay
Leisure Family
8/10
Excellent
17 Nov 2024
nelsy
The receptionist was a little rude, but the rest of the staff were very friendly
Leisure Family
10/10
Exceptional
05 Nov 2024
SUE
Everything was ok!
Leisure Partner
4/10
Poor
03 Nov 2024
Colin
The only positive items were the ocean view and breakfast.
Room was dusty and smelly. No hand towels, no coffee cups, no glasses, dusty shelves, dirty scratched up floors, pool was cloudy and unswimmable. If we were not exhausted we would’ve gone somewhere else
Leisure Partner
10/10
Exceptional
15 Oct 2024
Michaela

Comfortable but a little worn

Hotel is at very end of the beach so is not a very convenient location however it was blissfully quiet to sleep. Reception and room staff were friendly and efficient. Room was clean although a little dated. Bed was comfortable but mattress felt worn. And bed sheets were a little worn too. Great for a one night stay or for a budget stay.
Partner
2/10
Poor
10 Sep 2024
Elaine
We were unable to access the hotel. The streets were flooded. It would have been nice to have received a warning. All the response when I called, when we were stuck on a one way street, was \"even taxis wont come thru \"
Leisure
10/10
Exceptional
29 Jul 2024
Henry
5 star
2/10
Poor
28 Jun 2024
Maribel
I asked for my room to be cleaned, dirty bed sheets, I asked for it to be sprayed I woke up with bites everywhere. No one could because they were too busy cleaning other rooms. They would take my towels and not return them till they washed the towels they took.
6/10
Pleasant
06 Jun 2024
Erica

No regresaría

El servicio es pésimo, se quedaron con mi DL y no fueron para buscarme para regresarme la afortunadamente me di cuenta.
Friends_and_family Family
10/10
Exceptional
08 Feb 2023
Felicia

Nice stay in Ciudad del Carmen.

Beautiful view from the room. Very comfortable accommodations. The restaurant off the hotel lobby was just ok not somewhere I’d go back to. Really a quiet area of town but great walking and taxis were affordable as well.
Partner
6/10
Pleasant
29 Sep 2021
william
The room was just fine. Service was mostly fine but there were a few times we called down to the front desk and were immediately put on hold before anyone answered. We assumed they were busy so walked down to the lobby to find out it was empty no one there. When we asked why no one was answering and we were put on hold each time they had no answer at all just looked at us like we are crazy. The other disappointing thing it says and shows a very nice swimming pool area. We checked in and find out its all closed and wont be open the whole week we were there. Lastly there is no workout area as it stated in the amenties. Was not expecting a full gym but maybe just a nice clean outdoor area designated for people that want to exercise. If the front desk service was better and pool open I would give better ratings. The one person there that was great the whole time was Freddy. He did a good job and seemed to care about his work.
Business Partner
4/10
Poor
30 Jun 2021
Verified traveler
I was asked every day if I wanted the room cleaned, I always said yes, but the room was only cleaned once in 5 days. 2 day the electricity went out and had to sleep with no AC
Business_and_leisure Self
8/10
Excellent
06 Feb 2021
Verified traveler
Nice room and very clean. Exceeded my expectations.
I was expecting a better pool, but its ok.
Business_and_leisure Family
4/10
Poor
24 Dec 2020
INAKI
I came back after a good experience 2 yrs ago on my last stay to find a property lacking maintenance and cleanliness
Leisure Pet
8/10
Excellent
21 Nov 2019
James

Good clean hotel with nice facilities.

We stayed in La Venta Inn for 3 nights in one of the suite rooms. The hotel was very clean and well presented. The room was in a very good condition, and cleaned every night.

We had a fridge in our room which was very helpful.

The included breakfast offering was typical for this type of property in Ciudad Del Carmen, as the hotel is mainly intended for business and workers. Nonetheless, we have stayed in a number of major hotels in the city, and the breakfast here is definitely one of the better ones!

The only minor annoyance was that room keys had to be reset every night, which meant visiting the desk before you return to the room. It was not a problem for us, and we got used to it after the first night.

We will definitely stay here again!
Partner
8/10
Excellent
05 Oct 2019
Santy
Friendly and pleasant personnel, hotel is very modern
And it has nice views of the beach.
Leisure Family_with_children
8/10
Excellent
16 Dec 2018
Verified traveler

Good views and close to the beach

The location is really good if you want to stay away from commotion and close to the beach. We walked to the beach everyday from this place. The pool is kind of isolated and pool area does not get any sun. WiFi strength was okay. Breakfast included was really good. They even made accommodation for vegetarian request.
Partner
10/10
Exceptional
02 Nov 2017
Verified traveler
Checkin was easy. The keys are touch not slide which was convenient. Breakfast was great! It was close to restaurants and the seawall without being right in the middle of everything.
Partner
10/10
Exceptional
22 Jul 2017
gino
Excelente
Partner
10/10
Exceptional
15 Jul 2026
yuliana
bueno
Self
10/10
Exceptional
14 Jul 2026
Lupita
La habitación estaba limpia con vista al mar y la atención del personal es excelente
Partner
10/10
Exceptional
12 Jul 2026
Javier elam
biennn, me gustoo
Partner
10/10
Exceptional
11 Jul 2026
yuliana
Buen
Self
10/10
Exceptional
08 Jul 2026
Jose
Habitación limpia
Self
10/10
Exceptional
04 Jul 2026
abraham
En trato por el personal como siempre muy atentos y amables
Self
10/10
Exceptional
25 Jun 2026
José
El desayuno buffet es simple pero con muy buena sazón.. y el personal muy atento
Partner
10/10
Exceptional
25 Jun 2026
Karina
Muy buena estancia, habitación limpia y las camas excelentes,
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
Marisol
Todo excelente solo faltan atención en las toallas
Partner
8/10
Excellent
14 Jun 2026
Octavio
Room is ok, entrance and elevador need maintenance
Partner
10/10
Exceptional
09 Jun 2026
Yuliana
Mejorar desayuno
Partner
8/10
Excellent
02 Jun 2026
oscar
Todo bien excelente servicio
Business
8/10
Excellent
01 Jun 2026
Eduardo
El servicio muy bueno, atención de calidad. Lo malo que el restaurante no contaba con insumos para la preparación de alimentos
Self
6/10
Pleasant
30 May 2026
Josué Abdiel
El Internet esta demasiado mal.
Partner
10/10
Exceptional
30 May 2026
Yuliana
Más variedad de esayuno
10/10
Exceptional
27 May 2026
ana cristina
Bueno
10/10
Exceptional
24 May 2026
KARLA
Cómodo y tranquilo
Partner
10/10
Exceptional
20 May 2026
Mayra Ivonne
Todo muy limpio, solo si estaría muy bien que en la habitación o el el baño pongan aromatizante de ambiente.para evitar olor a humedad.
Partner
8/10
Excellent
18 May 2026
ana cristina
Todo etaaba agradable, el servicio, la atención, el desayuno, la habitación cómoda, la alberca agradable. El. Único detalle que tuvimos en la habitación es que el clima no enfriaba bien, aun prendido se sentía calor y la televisión no agarraba señal de Internet y eran pocos los canales que se podían ver. Fuera de so todo estuvo bien.
Partner
6/10
Pleasant
11 May 2026
Willians
Miden el papel de baño y no colocan nuevo
Partner
10/10
Exceptional
10 May 2026
Rafael Rubio
El menú del bufet es limitado pero está rico.
10/10
Exceptional
02 May 2026
Dennis
Siempre me hospedó para pasar el rato, disfrutar de la alberca y la verdad que me encanta esta excelente
Partner
10/10
Exceptional
01 May 2026
Kora
Ycyvyv
6/10
Pleasant
20 Apr 2026
Willians
Personal de cocina muy amable. Los recepcionista fatal! Siempre tienen cara de pocos amigos. Y la habitación solo te dejan una botella de agua con un papel higiénico ya usado
Partner
8/10
Excellent
12 Apr 2026
Claus
Habitación limpia; único detalle solicitamos una plancha que nunca llegó y dificultad para comunicarse a la recepción.
Family_with_children
10/10
Exceptional
05 Apr 2026
Santiago
Habitaciones limpias pasillos limpios muy tranquilo persona amable todo excelente la ubicación me encantó
6/10
Pleasant
03 Apr 2026
Alejandro
El hotel cumple con lo básico, pero en mi experiencia el clima demoraba en enfriar, el agua no salía caliente, después de la limpieza se llevaron las 2 toallas y solo me dejaron una, no dejan plancha ni secadora de cabello, el cuarto y el pasillo olían mucho a humedad, el desayuno es bueno, el personal resuelve adecuadamente las dudas
Family_with_children
8/10
Excellent
01 Apr 2026
Viry
Para empezar expedía me vendió publicidad y no me dieron la habitación que mostraba sus imágenes por la cual pagué. El personal de la recepción no me indicó que mi estancia incluía desayuno y cuando pregunté me dijeron que No
La habitación tenía sucio el suelo y a pesar de que la empleada de limpieza entró a revisar indicó que no veía sucio así que opte por pasarlo de largo. Desayuno de buen sabor y si tenía vista al mar. La alfombra del pasillo de muy mal olor. Personas que usan la piscina la mojan y se humedece causando mal olor.
Partner
6/10
Pleasant
31 Mar 2026
David
Desayuno ok
No vista la mar
Self
4/10
Poor
24 Mar 2026
Luis Francisco
Lo malo
Habitación sucia...había ropa del huésped anterior colgada en el baño de mi habitación. Se fue la luz y no cuentan o no sirve su planta de luz.
Lo bueno
El desayuno muy bien servido y variado.
Self
6/10
Pleasant
21 Mar 2026
Maria del carmen
La atención del personal fue poco amable y apática.
Bien ubicado.
Partner
6/10
Pleasant
10 Mar 2026
Hazel
Personal amable
Friends
4/10
Poor
06 Mar 2026
YANETH
Los dos días que tuvimos pasando de noche el aire acondicionado no servía para nada se reportó y no hicieron nada habitación 408
10/10
Exceptional
27 Feb 2026
Yeimi
Muy buen hotel
Family
6/10
Pleasant
01 Feb 2026
Mario E
El hotel está bien a medias, le falta mantenimiento y limpieza a la habitación, al elevador…el servicio de check inn muy lento y poca empatía…lo único bueno fue el servicio del desayuno
Partner
8/10
Excellent
24 Jan 2026
Miguel
Solo las toallas generalmente están muy desgastadas, se ven sucias, no ponen toalla de manos. Y solo ponen un rollo de papel sanitario.
10/10
Exceptional
18 Jan 2026
María Fernanda
Nos encantó la estancia, la cama es muy comoda y la habitación en general muy limpia. El personal muy amable. Lo único que sugiero mejorar es la variedad del desayuno buffet, pero cumple con lo básico
Leisure Partner
2/10
Poor
10 Jan 2026
Claudia
Terrible hotel
Leisure Partner
10/10
Exceptional
05 Jan 2026
Monserrat Daniela
Muy buena atención
Friends_and_family Family
8/10
Excellent
03 Jan 2026
ARIEL MANUEL
Es un lugar familiar bueno, deberían ampliar los horarios de servicio del comedor que también es bueno
Friends_and_family Family
10/10
Exceptional
25 Dec 2025
AKEMI
Muy limpio, bonita ubicación, muy amable personal. Si desayuno tenga más opción estaría perfecto!!
Friends_and_family Family
2/10
Poor
18 Dec 2025
VENANCIO GERMAN
muy mala atención del chico que me atendió en recepción, no me dio opciones para la reservación, no hay toallas para manos en el cuarto
Leisure Partner
8/10
Excellent
16 Dec 2025
Miguel
Sinncomentario
Leisure Self
10/10
Exceptional
14 Dec 2025
Arturo javier
El servicio del personal
Partner
2/10
Poor
03 Dec 2025
Luis Miguel
Algo horrible ,pesima, espantoso todo , la gente de recepción muy grosera y las personas que hacen la limpieza son cochinas y se meten a la fuerza a las habitaciones mientras descansas
10/10
Exceptional
02 Dec 2025
Dalia guadalupe
Excelente
Friends_and_family Family
8/10
Excellent
28 Nov 2025
Silvano
Ok
Partner
6/10
Pleasant
25 Nov 2025
Oscar
Desayuno horrible
En si la atención de los que administran el hotel es muy mala , como q la de awebo
Partner
10/10
Exceptional
23 Nov 2025
Elizabeth Guadalupe
La habitación es muy cómoda
Las dos veces que nos hemos quedado siempre hay huéspedes, al igual que nosotros creo que les gusta el servicio que ofrece el hotel el desayuno incluido es un gran plus y la comida es buena, huevitos, fruta, agua del día, pan, café, muy completo, sin duda cada que nos toque venir por estos rumbos nos quedaremos aqui
Partner
10/10
Exceptional
19 Nov 2025
Yuliana
Bueno
Business_and_leisure Friends
10/10
Exceptional
18 Nov 2025
Jorge
El trato en recepción
Business_and_leisure Self
8/10
Excellent
17 Nov 2025
Placido
El desayuno continental
Friends_and_family Family
6/10
Pleasant
17 Nov 2025
Placido
Pues lo único que es desesperante es la hora de desocupar la habitación que te hacen esperar para verificar que no te lleves algo o haber dejado manchado toallas o sábanas cuando en realidad pueden dejar ellos mismos sábanas sucias como fue mi caso que la cama no les cambiaron las sábanas porque debajo estaba sucio
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Geovanni
La habitación limpia, estoy acostumbrado hospedarme allí y nunca decepciona.
Leisure Partner
10/10
Exceptional
13 Nov 2025
Alejandro
Todo muy rico
Partner
2/10
Poor
13 Nov 2025
ROGER CANCINO
La habitación no fue la que reservé a través de Expedia los del hotel le echaron la culpa a Expedia por publicidad engañosa y me dijeron que lo tomara o lo dejara, les dió igual, lo hicieron de mala manera, mala actitud del personal de recepción, piénsenlo dos veces para reservar en este hotel a través de Expedia, el resto del personal del hotel fue muy amable
Leisure Partner
10/10
Exceptional
06 Nov 2025
Ricardo
Excelente
Business
10/10
Exceptional
06 Nov 2025
Veronica
Si todo execelente
2/10
Poor
30 Oct 2025
Gerardo
No había control de clima ni de TV, tuvimos que bajar. La contraseña del internet nunca funcionó, el seguro de la puerta estaba roto y el baño olía mucho a cañería y no nos han querido facturar la estancia
8/10
Excellent
28 Oct 2025
Matti
Hyvät sängyt
Partner
10/10
Exceptional
28 Oct 2025
Jorge
La vista
Business_and_leisure Self
8/10
Excellent
26 Oct 2025
Jorge
Está cerca la playa
Business_and_leisure Self
10/10
Exceptional
25 Oct 2025
Manuel Alejandro
Buen desayuno
10/10
Exceptional
24 Oct 2025
Jorge
Bien
Business_and_leisure Self
4/10
Poor
24 Oct 2025
Edson
El Gimnasio está muy limitado y las máquinas caminadoras no sirven.
El desayuno es muy limitado, las mismas 3 opciones todos los días, no hay opciones más saludables, la comida se sirve fría.
El ascensor no sirve.

Business Self
10/10
Exceptional
20 Oct 2025
Felipe De Jesús
Muy rico en el restaurante
Leisure Partner
6/10
Pleasant
17 Oct 2025
Jonathan
Aunque la gente es amable, les hace falta reforzar procesos y protocolos de atención a cliente
Business_and_leisure Self
6/10
Pleasant
12 Oct 2025
Ernesto Alonso

Detalles a tomar en cuenta

La habitación tenía muy hermosa vista al malecon, lo que no estuvimos a gusto fue que no realizan limpieza completa a la habitación, he encontrado el piso con grapas en las últimas 2 visitas (habitación y en esta ocasión en el baño) y en el área del lava manos no pasan ni un trapo, otra vez fue el piso que estaba como pegajoso y es señal de que no pasan ni el trapeador


Adjunto imagen del lavabo.
Partner
4/10
Poor
05 Oct 2025
Daniel
No servían los elevadores y estaba en un tercer piso eso. No había clima en el comedor. El cambio de bufet a servicio individual no es tan
Business
2/10
Poor
05 Oct 2025
ELISA ORTEGA
Es un hotel espantoso, sin kleenex, toallas y sábanas percudidas, sin aire acondicionado en lugares comunes, sucio, sin teléfono, sin amenidades básicas
Nunca volvería
Leisure Family
8/10
Excellent
04 Oct 2025
Jakeline

Pésimo servicio dd facturación

Pésimo servicio de facturación, me dieron un número de wattsap para facturar, envié los datos necesarios y elaboraron las facturas con otra razón social, sigo esperando que me envíen las facturas correctas
Business
6/10
Pleasant
03 Oct 2025
Jakeline

Pésima atención

Pésima atención, se solicitó la factura de la estancia, me proporcionaron un wattsap para enviar constancia fiscal y comprobantes de pago, posteriormente después de reclamar varias veces las facturas, me indicaron que ya las habían enviado, las facturas fueron emitidas con una razón social diferente y datos diferentes a los que yo proporcione, sigo esperando las facturas correctas
Business
10/10
Exceptional
01 Oct 2025
ROBERTO
habitación limpia y cómoda
Business
6/10
Pleasant
30 Sep 2025
Jorge Arturo
Faltó elevador no funcionaba
Business_and_leisure Self
10/10
Exceptional
29 Sep 2025
Yeimi
Bonita vista!! Lo único que si hay que mejorar es la variedad del menú
Leisure Family

Location & surroundings

Hotel La Venta Inn Ciudad Del Carmen
Calle Los Pinos, s/n, Ciudad Del Carmen, Mexico

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Hotel La Venta Inn Ciudad Del Carmen

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