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Holiday Inn Ciudad del Carmen

Campeche · Mexico

Calle 31 274,Col.Benito JuarezView location

9.0/10Excellent328 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Location8.4/108.4
Neighborhood8.6/108.6
Value7.0/107.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Ciudad del Carmen

The Holiday Inn Ciudad del Carmen is a colonial style hotel. We are located on Calle 31 main avenue, 10 minutes from the heliport and 15 minutes from the Industrial Port API. A few steps from Pemex corporate buildings.

We are 5 minutes away from the airport and offer personalized attention in our exclusive airport office with free transportation to the Hotel and back to the airport.

Because we want to pamper you, we invite you to our exclusive CCC Country Club Playa Palmas, where you can spend a relaxing day playing golf or just hanging out by the beach front pool.

Visit our Akalan restaurant to start your day with a delicious buffet breakfast or enjoy our international food and healthy menu. After a long day, relax in our temperature-controlled pool, continue your routine in our fully equipped gym.

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After a long day of work, we invite you have dinner and drinks at our bar “El Faro de la Atalaya” which is located on the 4th floor of our hotel. You can enjoy your favorite drink while playing billiards and listening to great music videos.

Enjoy our high-speed internet, whether you are working or surfing for fun it will keeps you connected, and you won´t miss a thing while you are away from home. Our rooms are spacious and comfortable to ensure a great stay.

Ciudad del Carmen has a beautiful old town that is worth visiting and don´t miss the opportunity to visit Isla Aguada where you can live in the natural habitat of dolphins.

Located in Ciudad del Carmen, Holiday Inn Ciudad del Carmen by IHG is in the entertainment district, within a 5-minute drive of Church of Our Lady of Fatima and El Zacatal Bridge.

This hotel is 1.6 mi (2.6 km) from Laguna de Terminos and 1.7 mi (2.8 km) from University Cultural Center. Make yourself at home in one of the 148 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Ciudad del Carmen?

This hotel has 118 square feet (11 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Events/parties allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 3 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Heating is not provided
    • Parties and events are allowed on site
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
    • Pet deposit: MXN 390 per week
    • Pet fee: MXN 390 per pet, per week
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Zentralia Shopping Center 1 km / 0.6 mi
Resurgimiento Stadium 1.1 km / 0.7 mi
Church of Our Lady of Fatima 1.9 km / 1.2 mi
Macumba Seafood Market 2.6 km / 1.6 mi
Laguna de Terminos 2.8 km / 1.8 mi
El Zacatal Bridge 2.9 km / 1.8 mi
Church of the Guanal 3 km / 1.9 mi
Nautical Education Center of Campeche 3.1 km / 2 mi
University Cultural Center 3.2 km / 2 mi
Our Lady of Carmen Church 3.3 km / 2 mi
Zaragoza Park 3.3 km / 2 mi
Victoriano Nieves Cespedes Museum 3.5 km / 2.2 mi
Norte Beach 3.7 km / 2.3 mi
Carmen XXI Convention Center 4.1 km / 2.5 mi
Domo del Mar Convention Center 4.3 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 148
  • Number of floors (main building): 4
  • Double rooms: 78
  • Suites: 6
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
Show 40 more facilities & services
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Valet parking
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • Fax
  • Outdoor freshwater pool: 1
  • Children playgroundExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RUN OF HOUSESUITE • RUN OF HOUSESUI.RO-2

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    SUITE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM QUEEN BEDQUADRUPLE • PREMIUM QUEEN BEDQUA.PI-QN

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    QUADRUPLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 11 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Ciudad del Carmen

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Cot on demand
    • Extra beds on demand
    • Bathroom
    • Wi-fi
    • Hairdryer
    • Tea and coffee making facilities
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 6 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable6 photos

    Holiday Inn Ciudad del Carmen

    SUITE KING BED ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • Bathroom
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 5 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Holiday Inn Ciudad del Carmen

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Safe
    • Tea and coffee making facilities
    • Hairdryer
    • Bathroom
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 7 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Ciudad del Carmen

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 10 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Ciudad del Carmen

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Bathroom
    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 31 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable8 photos

    Holiday Inn Ciudad del Carmen

    DOUBLE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUMQUADRUPLE • PREMIUMQUA.PI

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    QUADRUPLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDS • 1 Bedroom • 11 m²SUI.3B
    SUITE THREE BEDSPhoto unavailable1 photo

    Holiday Inn Ciudad del Carmen

    SUITE THREE BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–6 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS PREMIUMDOUBLE • TWO QUEEN BEDS PREMIUM • 1 Bedroom • 7 m²DBL.2Q-PI
    DOUBLE TWO QUEEN BEDS PREMIUMPhoto unavailable1 photo

    Holiday Inn Ciudad del Carmen

    DOUBLE TWO QUEEN BEDS PREMIUM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-PI

    Room amenities

    • Bathroom
    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEW KING BEDDOUBLE • POOL VIEW KING BED • 1 Bedroom • 7 m²DBL.KG-VP
    DOUBLE POOL VIEW KING BEDPhoto unavailable3 photos

    Holiday Inn Ciudad del Carmen

    DOUBLE POOL VIEW KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-VP

    Room amenities

    • Safe
    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE POOL VIEWQUADRUPLE • POOL VIEWQUA.VP

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    QUADRUPLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 10 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable1 photo

    Holiday Inn Ciudad del Carmen

    DOUBLE PREMIUM KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS POOL VIEWDOUBLE • TWO QUEEN BEDS POOL VIEW • 1 Bedroom • 9 m²DBL.2Q-VP
    DOUBLE TWO QUEEN BEDS POOL VIEWPhoto unavailable2 photos

    Holiday Inn Ciudad del Carmen

    DOUBLE TWO QUEEN BEDS POOL VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-VP

    Room amenities

    • Safe
    • Extra beds on demand
    • Cot on demand
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP-1

    Photos are not available for this room type.

    Holiday Inn Ciudad del Carmen

    DOUBLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Ciudad del Carmen

9.0
Excellent
328 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.4 /10
Neighborhood
8.6 /10
Value
7.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
19 Jun 2025
chris
Always a great place to stay. They really offer amazing service
Business
10/10
Exceptional
09 Nov 2024
Daniel
Just a really great place to stay highly recommended
Business Self
10/10
Exceptional
11 Sep 2024
Yildra
Perfect
Business Self
10/10
Exceptional
21 May 2024
Josh
Love this place
Leisure Partner
8/10
Excellent
21 Nov 2023
Maria
The hotel is okay, but the entrance was blocked by cars when we arrived and we had to wait a while to get out of the car. The room and service were good although the elevator was damaged and the room was far away.
Leisure Family
10/10
Exceptional
18 Aug 2023
Jorge
Estacionamiento reducido
Business Self
8/10
Excellent
07 Feb 2023
José Guillermo

Viaje familiar

El hotel es como lo esperaba de un hotel de cadena. Servicio estandarizado, el personal mucho muy amable. Las instalaciones bien. Un poco desactualizado pero completamente funcional. Cerca de donde tienes que ir. Una felicitación aparte al restaurante que por lo menos el desayuno es de muy buen sabor y bien servido. Excelente relación precio calidad

Friends_and_family Family
8/10
Excellent
18 Jan 2023
David
Good hotel close to the airport lots of shopping options close by and also many good options
Business Self
8/10
Excellent
05 Jan 2023
David
descent hotel in carmen
Business Self
10/10
Exceptional
21 Nov 2022
ma de los angeles
The staff was very friendly
Leisure Self
4/10
Poor
04 Sep 2022
Bjoern
Super loud, fans running all the time, and everything looks and feels old.
Business Self
4/10
Poor
23 Aug 2022
Eduardo
They do not tell you that the hotel is under remodeling when you make the reservation. Very noisy and inconvenient. Access to the room changes every night and they do not tell you. The signs showing the new access to your room are very poor or do not exist. It's up to you to find your way to your room.
Business Self
10/10
Exceptional
28 Jul 2022
German
Awesome
Business
8/10
Excellent
17 Apr 2022
JORGE
Property was clean and comfortable, I was under the impression the breakfast was included and it was not.
Business Self
10/10
Exceptional
26 Dec 2021
Jaime
La piscina esta limpia y es bonita. El gimnasio es impressionable.La comida es excelente. Lo recomomiendo ampliamente.
Leisure Family
4/10
Poor
11 Dec 2021
Thomas

Skip this IHG property

Tale of 2 cities. Myself was treated nice (up until i wanted to extend my stay and was met with a deadpan no) and my wife was treated harshly. 3 different occasions the cleaning lady scolded her for not adjusting to the cleaning lady schedule... instead of being the other way around.
Billing at the restaurant was very creative. Service the first night wouldn't bring a menu for 30mins, many of times they tried to charge breakfast separately which was already included on the pre paid booking, or didn't honor prices presented on the menu. Shifty. Def never returning to this IHG property evem though I'm a gold IHG member
Friends_and_family Family
10/10
Exceptional
11 Nov 2021
Fernando
Para mi todo fue excelente un buen lugar y miy buena hospitalidad excelente
Leisure Self
10/10
Exceptional
10 Jul 2021
Verified traveler
I did not like all the pigeons... waking me up every morning.
Business Self
10/10
Exceptional
18 Jun 2021
Verified traveler
Good
Business_and_leisure Partner
8/10
Excellent
03 Jun 2021
Stephen Z
Good
Friends_and_family Family
10/10
Exceptional
04 May 2021
Verified traveler
Excellent hotel in every way!
Leisure Pet
10/10
Exceptional
29 Mar 2021
Verified traveler
Pet friendly, nice place friendly staff even my dog has a little gift from the front desk. Thanks and keep it up.
Business_and_leisure Pet
4/10
Poor
14 Oct 2020
JUAN

Old hotel and unhelpful staff

This hotel is deteriorated . The bathroom smells like sewage. The curtains are crumbling. The central air conditioner drips water. The walls need to be painted. The staff is not respectful. Breakfast is overpriced and of inconsistent quality. The waiters are loud, always joking. My experience was a nightmare. I didn't feel safe in this hotel.
Self
10/10
Exceptional
14 Sep 2020
CESAR
Great service
Business
8/10
Excellent
11 Jun 2020
Mateus
Probably the rudest staff I've ever dealt with in a hotel. Bed was exceptionally comfortable.
Self
10/10
Exceptional
23 Apr 2020
Gerardo

Holiday inn cd del Carmen

This property is located near restaurants, supermarkets and tourist attractions . Nice pool and good cafeteria . Good value
Partner
10/10
Exceptional
26 Oct 2019
Verified traveler
My revisot booking. Good location. Friendly staff. Nice breakfast
Business Self
8/10
Excellent
28 Sep 2019
Verified traveler
This is my fifth ir sixth revisit booking. Nice and good lication
Business
8/10
Excellent
22 Sep 2019
Verified traveler
This is our 4 or 5 re-booking. Nice hotel, good breakfast. Good location
Business Self
8/10
Excellent
11 Sep 2019
Marcos

Clueless

It was nice, it would be good if they inform about the pool and amenities Even I din not have the time to really enjoy the hotel. I wold keep the i formation in mine for my next visit.
Friends_and_family Friends
8/10
Excellent
31 Aug 2019
Verified traveler
Nice hotel. This is the 4 time revisit. Good location. Convient
Business
8/10
Excellent
14 Aug 2019
Verified traveler
Nice hotel. Good breakfast. This is the second time guest has requested to check in to Holiday Inn. Good location. Staff is friendly
8/10
Excellent
14 Aug 2019
Verified traveler
Hotel booked but due to last minute, the guest is unable to check in therefore we have paid but there is no refund:-(
Business Self
8/10
Excellent
08 Aug 2019
Verified traveler
Nice, cozy hotel. Service is good. Breakfast is good.
Business Friends
10/10
Exceptional
20 Jul 2019
Verified traveler
Pool, restorante, location, seevice, large room, good food, easy checkin checkout
Business Self
8/10
Excellent
07 Jul 2019
John

Latin America sales mgr.

Very well located but could use some updating.
10/10
Exceptional
18 Jun 2019
David

Nice place., good service

Very nice clean hotel. Fully up to US Standards for Holiday Inn. Good for a dog.
6/10
Pleasant
16 Jun 2019
Verified traveler
Nothing special. Standard hotel. Good breakfast. Very close to the airport.
Business Friends
10/10
Exceptional
22 May 2019
Verified traveler
i will recomended to anybody wants to come to cd del carmen
Business
10/10
Exceptional
01 Apr 2019
Verified traveler

Everything is clean, the swimming & GYM

The breakfast is the best in town.
Service excellent.
The rooms need up date.
Location excellent.
10/10
Exceptional
26 Mar 2019
Rafael

Excellent

Excellent service with very good location.
10/10
Exceptional
26 Mar 2019
Verified traveler
I’m love breakfasts and I’m dont like the style of furniture it look like old style
Friends_and_family Partner
8/10
Excellent
16 Jan 2019
Raymond

Nice property in good neighborhood

Nice property but showing some need of upkeep, especially at the pool. Pool water was a bit cloudy with some algae to accumulate on the walls. There was no staircase into the pool aside from the ladders making it difficult for some to enter the pool. Definitely felt the NEED to shower immediately after exiting pool due to skin itching.The restaurant and bar prices were at U.S. prices so I think they were excessive. The property is well located near restaurants and venues, especially Mr. Pampas Brazilian Rodizio.
Family
8/10
Excellent
20 Dec 2018
Jorge David

Sufficient

Everything was as expected.
8/10
Excellent
22 Oct 2018
Verified traveler
Clean and pleasant hotel with friendly staff. Airport shuttle worked well and
10/10
Exceptional
28 Sep 2018
Verified traveler
Great place and staff
10/10
Exceptional
02 Aug 2018
Verified traveler
Good location
Good attention
Good restaurants
Quiet
10/10
Exceptional
02 Aug 2018
Verified traveler
Wonderful hotel that exceeds my expectations! Staff was super friendly! The hotel itself has a luxury, high class feel, beds are heavenly and luxurious and th epool is exquisite. Pet-friendly is a must for me and the hotel is very pet-friendly.
8/10
Excellent
26 Feb 2017
Verified traveler

Very good hotel in Cd. Del Carmen, Campeche

Wifi was spotty sometimes. No microwave. It is a pretty quiet, clean, and good place for the rate. It has a bar and a restaurant inside which is a plus if you're not familiar with the area. Great service. Will definitely stay here next time I'm in town.
8/10
Excellent
22 Feb 2017
Andrew

Convenient and clean hotel

Good facilities, nice gym and pool. Restaurant adequate and close to a variety of other restaurants.
10/10
Exceptional
05 Mar 2016
ricardo

Convenient & safe place

Ciudad del Carmen is an oil town . This hotel is one of the older ones in the center of business activity . Rooms & public areas are spacious . Good restaurant.
4/10
Poor
22 Apr 2015
Verified traveler
Hotel very much third world poor standard. Staff were ok but far from good standard. Room like an ice box which might be better than a sweat box, but still did not make for a good stay.
8/10
Excellent
20 Oct 2014
Daniel

Great Stay!

While on business, I had the pleasure of staying at this hotel. The room was clean, hotel staff was kind and the location was perfect for my needs at while visiting. I recommend this hotel for business trips or leisure.
8/10
Excellent
15 Nov 2013
ricardo
Considering Cd del Carmen is not Playa del Carmen this hotel is the best hotel in town , good location and where the action is.
8/10
Excellent
21 Oct 2013
Jim D

Great Service

I was treated well - the food was good - easy access to the Airport - overall a very nice experience -
8/10
Excellent
08 Oct 2013
Anonymous

Business Center of Carmen

This is the most frequented hotel in Ciudad del Carmen for business. A nice hotel. Rooms are very nice, GREAT gym. I'm a vegetarian, though, and the food left a little to be desired. Overall, however, I would highly recommend this hotel if you are going to C. Del Carmen. PS. THIS IS NOT NEAR PLAYA DEL CARMEN!!
8/10
Excellent
06 Feb 2012
Jorge
The quality is good. Location Safe.
8/10
Excellent
06 Jun 2011
Anonymous

Very satisfied

I was not expecting much, but I was very surprized in how nice this Holiday Inn was. It was a tier 1 hotel. Service was great, Restaurant was excellent. The only thing the hotel needs to improve is their Wireless Internet. Though the hotel offered wireless internet, I did have a adequate signal in my room to do anything. In the lobby the connection was good.
6/10
Pleasant
03 Jun 2010
miguel

HOLIDAY INN

Problems with the internet (wifi), but good hotel, if you want to use a taxi need to call them 45 minutes before you need it
6/10
Pleasant
19 Aug 2009
Anonymous

A really ugly aspect of it

1. problem with internet. very weak signal in the rooms. they need boosters in each floor and in the corners of hallways

2. they want to double charge me. They did not accept the payments I had made for the hotel through orbitz. The matter is still pending and needs to be resolved.

3. I will not use Orbitz any more for hotels. Orbitz's system or this partiicular hotel's system do not communicate and as a result create many problems for me.

4. Orbitz must resolve the payment issue directly with the hote, and confirm to me that the problem of payment has been corrected.
10/10
Exceptional
06 Jul 2026
Alfonso Martín
Habitación limpia, buen servicio
Self
10/10
Exceptional
27 May 2026
Alfonso Martín
Habitación limpia, no me incluyeron desayuno, esto si me llamó la atención, generalmente por no decir siempre, me los han incluido en hoteles de la misma cadena.
De ahí en fuera, todo muy bien
Partner
8/10
Excellent
27 Apr 2026
Juan Carlos
Todo bien, cuarto limpio, buen servicio!
Self
10/10
Exceptional
24 Apr 2026
Cayetano
Buen servicio, al igual que el desayuno
Self
10/10
Exceptional
08 Apr 2026
Faflowers
Muy buenos
Business
8/10
Excellent
05 Apr 2026
Alejandro Alberto
Sí
8/10
Excellent
20 Mar 2026
HECTOR
Buen desayuno
10/10
Exceptional
14 Feb 2026
LUIS ANTONIO
Todo muy bien
Leisure Partner
10/10
Exceptional
01 Feb 2026
Rodrigo
Excelente
8/10
Excellent
23 Jan 2026
DOMINGO
Todo bien
2/10
Poor
28 Sep 2025
Arturo
La habitación olía a humedad; el colchón y los blancos en muy mal estado.
Partner
10/10
Exceptional
28 Aug 2025
Roselia
Los trabajadores son de lo más amable se siente uno cómodo los felicito
Friends_and_family Family
10/10
Exceptional
17 Aug 2025
Octavio
Siempre es garantía hospedarse aquí!
Leisure Family
8/10
Excellent
11 Aug 2025
Lorena
Con respecto a la cama...se nos hizo demasiado blanda (somos personas com sobrepeso) y eso dificultó la comodidad...creo que una cama con mejor soporte y que no se hinda estaría mejor
Leisure Family
10/10
Exceptional
11 Aug 2025
ANGEL
Todo Perfecto
10/10
Exceptional
03 Aug 2025
RAYMUNDO
Incluir Netflix y plataformas de películas en las teles
Leisure Partner
10/10
Exceptional
23 Jul 2025
Juan
Muy amables las personas que trabajan allí, y el hotel perfecto
8/10
Excellent
17 Jul 2025
Lorena
El personal amable, sin embargo las instalaciones y habitaciones están en mal estado y muy sucias, hace falta mucho mantenimiento
Leisure Family
6/10
Pleasant
17 Jul 2025
JOSE FRANCISCO
Uno de los dos elevadores no funcionaba, y había fila. Bajamos por las escaleras de emergencia y nos regañó la seguridad. Adicional, el wc del baño no funcionaba, echaba agua
6/10
Pleasant
25 Jun 2025
Rodrigo
Falta renovarse
6/10
Pleasant
15 Apr 2025
Alejandra
Al llegar no está claro como ingresar con tu auto y entras al estacionamiento de acuerdo al flujo de la calle y en el hotel es al reves, ahi estaba el vigilante quien de forma grosera nos empezo a regañar y amenazar con total prepotencia, se nota la falta de capacitación. Pedi una habitacion especial para adultos mayores, la cama demasiado alta y el baño no contaba con la silla especial para bañarse. Me mandaron un plato se frutas para disuculparse por lo la actitud del vigilante, el resto de los empleados muy amables.
Leisure Family
10/10
Exceptional
05 Apr 2025
Gabriel
Muy buena en todos los sentidos. Destaca su mobilario, lo hace muy atractivo
Business_and_leisure Partner
10/10
Exceptional
17 Mar 2025
HECTOR ALEJANDRO
Muy buen hotel e instalaciones
Leisure Family
10/10
Exceptional
04 Mar 2025
SUSANA
Ningun comentario
Partner
10/10
Exceptional
26 Dec 2024
domingo saavedra
Todo muy bien durante la estancia, limpio y trato amable
Leisure Family
10/10
Exceptional
29 Sep 2024
Javier
Excelente hotel.
10/10
Exceptional
23 Aug 2024
Fortino
Muy bien
Business_and_leisure Self
6/10
Pleasant
21 Aug 2024
Verified traveler
El Hotel ya es un poco viejo en sus instalaciones, está limpio, las personas que atienden son hospitalarias. El Room Service me lo llevaron en envases de unicel y no en vajilla. En la carta aparece el desayuno continental y ya no lo sirven. Le pedí a la recepcionista que me cerraba el vocuher de cobro porque no lo ocupe, pero no lo hizo y se quedó el pago en tránsito, hasta fin de mes el propio banco lo cierra. Es un hotel promedio para una estancia corta y accesible en su costo.
Business
8/10
Excellent
12 Aug 2024
alejandra
Muy bien sus instalaciones estan comodas y bien cuidadas, buena atencion, aunque muy pequeño su estacionamiento
Leisure Family_with_children
10/10
Exceptional
12 Aug 2024
Cuauhtemoc
Estacionamiento , muy pequeño. en la noche se saturo y ya no pude salir en coche.
Leisure Family
10/10
Exceptional
09 Aug 2024
rosaura
muy bien, solo los pisos parecen viejos
Leisure Family_with_children
10/10
Exceptional
09 Aug 2024
Mauricio
Fue una estancia excelente, la alberca me encanto
Leisure Family
8/10
Excellent
26 Jul 2024
Maria Laura
Service was good
Leisure Family
10/10
Exceptional
20 Jul 2024
José
Súper servicio
Leisure Partner
10/10
Exceptional
19 Jun 2024
Victor Manuel
Excelente lugar para descansar, totalmente comodo y confortable
Leisure Self
10/10
Exceptional
16 Jun 2024
Roberto Augusto
Excelente hotel
Business_and_leisure Family
6/10
Pleasant
11 Jun 2024
CARLOS JACOBO
El drenaje de la regadera estaba tapada llegué a la 1am al hotel y cuando me quise bañar estaba tapada la coladera me hace pensar que solo lo limpian con un trapo húmedo y no con agua corriente
Business_and_leisure Self
8/10
Excellent
14 May 2024
Hugo
Sería excelente si mejoraran la calidad de los alimentos
Business Self
10/10
Exceptional
04 May 2024
Claudia Myrna
Muy confortable
Leisure Family
10/10
Exceptional
05 Apr 2024
Hugo Giovanni
Lo recomiendo mucho, esta bien ubicado, excelentes instalaciones y habitaciones muy cómodas, limpias y confortables, en general sus instalaciones son excelentes✨👍
Leisure Family

Location & surroundings

Holiday Inn Ciudad del Carmen
Calle 31 274,Col.Benito Juarez, Ciudad Del Carmen, Mexico

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Holiday Inn Ciudad del Carmen

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