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Hampton Inn Ciudad del Carmen Campeche

Campeche · Mexico

Av. Isla De Tris 28-A, Km 5, Esq. BView location

8.6/10Excellent514 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort9.0/109.0
Condition8.6/108.6
Location8.2/108.2
Neighborhood8.4/108.4
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton Inn Ciudad del Carmen Campeche

Discover the Pearl of the Gulf at the Hampton by Hilton Ciudad del Carmen. Whether for business or leisure, our hotel is the perfect starting point. We're conveniently located near the airport, though the shuttle is currently unavailable, and within walking distance of Pemex's administrative offices.

Explore nearby attractions such as the pristine beaches, the Malecon, and historic sites like the Parish of the Virgen del Carmen. While our restaurant and business center are open with reduced service, please note the fitness center and pool are currently unavailable.

Experience the beauty of Ciudad del Carmen with us.

Read more about this hotelShow less

Located in Ciudad del Carmen, Hampton Inn by Hilton Ciudad del Carmen Campeche is by the sea, a 4-minute drive from Laguna de Terminos and 5 minutes from Plaza Zentralia Shopping Center. This hotel is 1.6 mi (2.5 km) from Norte Beach and 4.3 mi (7 km) from Resurgimiento Stadium.

Make yourself at home in one of the 120 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ciudad del Carmen?

This hotel has 17168 square feet (1595 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager LEED Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Norte Beach 2.2 km / 1.4 mi
Laguna de Terminos 3.3 km / 2 mi
Plaza Zentralia Shopping Center 5.8 km / 3.6 mi
Resurgimiento Stadium 7 km / 4.3 mi
Church of Our Lady of Fatima 7.1 km / 4.4 mi
Domo del Mar Convention Center 7.5 km / 4.6 mi
Carmen XXI Convention Center 7.6 km / 4.7 mi
Macumba Seafood Market 7.8 km / 4.8 mi
El Zacatal Bridge 8.2 km / 5.1 mi
Nautical Education Center of Campeche 8.3 km / 5.2 mi
Church of the Guanal 8.4 km / 5.2 mi
University Cultural Center 8.7 km / 5.4 mi
Zaragoza Park 8.7 km / 5.4 mi
Our Lady of Carmen Church 8.8 km / 5.4 mi
Victoriano Nieves Cespedes Museum 9.5 km / 5.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 6
  • Double rooms: 53
  • Suites: 10
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • LaunderetteExtra charge
Show 23 more facilities & services
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • ShopExtra charge
  • Terrace
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Library
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Poolside snack bar
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 39 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable4 photos

    Hampton Inn Ciudad del Carmen Campeche

    STUDIO QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Facilities with extra charge

    • Toiletries
    • Alarm clock
    • Wi-fi
    • Tea and coffee making facilities
    • Internet access
    • Radio
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN

    Photos are not available for this room type.

    Hampton Inn Ciudad del Carmen Campeche

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Hampton Inn Ciudad del Carmen Campeche

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hampton Inn Ciudad del Carmen Campeche

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hampton Inn Ciudad del Carmen Campeche

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 BedroomDBL.H6-QN

    Photos are not available for this room type.

    Hampton Inn Ciudad del Carmen Campeche

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Wi-fi
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 27 m²DBL.QN-2
    DOUBLE QUEEN SIZE BEDPhoto unavailable2 photos

    Hampton Inn Ciudad del Carmen Campeche

    DOUBLE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hampton Inn Ciudad del Carmen Campeche

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hampton Inn Ciudad del Carmen Campeche

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-3

    Photos are not available for this room type.

    Hampton Inn Ciudad del Carmen Campeche

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Hampton Inn Ciudad del Carmen Campeche

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 27 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable5 photos

    Hampton Inn Ciudad del Carmen Campeche

    DOUBLE QUEEN SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKING • 1 Bedroom • 27 m²STU.NM-QN
    STUDIO QUEEN BED NON SMOKINGPhoto unavailable5 photos

    Hampton Inn Ciudad del Carmen Campeche

    STUDIO QUEEN BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Facilities with extra charge

    • Toiletries
    • Wi-fi
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Internet access
    • Radio
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hampton Inn Ciudad del Carmen Campeche

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 27 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable4 photos

    Hampton Inn Ciudad del Carmen Campeche

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 BedroomDBL.2Q-NM

    Photos are not available for this room type.

    Hampton Inn Ciudad del Carmen Campeche

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Facilities with extra charge

    • Toiletries
    • Alarm clock
    • Wi-fi
    • Tea and coffee making facilities
    • Internet access
    • Radio
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 27 m²DBL.QN-1
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    Hampton Inn Ciudad del Carmen Campeche

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Facilities with extra charge

    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Wi-fi
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hampton Inn Ciudad del Carmen Campeche

8.6
Excellent
514 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
8.2 /10
Neighborhood
8.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
22 Sep 2025
Hector
Excelente opción!
Friends_and_family Family
10/10
Exceptional
20 Apr 2025
clara
The staff was nice and helpful.
6/10
Pleasant
25 Feb 2025
Lawson
Parking lot is bad but safe.
The street tobget to it is very, very bad with huge pot holes, debris, broken speed bumps, no signs, and people dont follow traffic rules.
Leisure Self
4/10
Poor
20 Dec 2024
FERNANDO ESTRADA
Nada que ver con la marca Hampton... descuidado, puerta de baño dificil de cerrar, faltaron toallas, sucio. Para ser un hotel de paso, para viajeros, nos toco la posada de empleados. Nuestro cuarto estaba a 10 mts de la fiesta. El ruido era insoportable y debiamos descansar para continuar nuestro viaje. Mal mal para Hampton. Debieron hacerlo en otra parte del hotel. Varios huespedes del piso 1 nos quejamos.
Family_with_children
6/10
Pleasant
29 Jul 2024
Jorge
We went to the breakfast area before 8 am and the dining area was a mess. I picked up a cup to dispense coffee, the cup was dirty with stains. There were a lot of dirty dishes on the counter from previous guests that the hotel staff had not picked up since who knows when and there were not enough choices of food, pretty much run out of eggs and pastries. I requested the receptionist to talk to the general manager to complain about the situation, she said that the managers was going to come over to my table or call my room, none of those happened, manager was not brave to face the situation. At check out the receptionist apologised for the situation but no word from management.
Leisure Family
8/10
Excellent
20 Apr 2024
Steve

In-room WiFi is a joke

Out of a two week stay, the in-room WiFi worked less than 1/2 of that. The staff seemed quite unconcerned. The WiFi on my plane rides to and from had better overall reception and uptime.
Business
8/10
Excellent
25 Mar 2024
Shane Ryan
The parking could use some improvement.
Business_and_leisure Self
10/10
Exceptional
23 Feb 2024
Hope
The property was very attractive and was able to accommodate my group, which varied from three rooms for part of the stay to seven rooms for two nights. I really appreciated the free breakfast, too. My only suggestion would be to place a hair dryer in the room where I stayed, if possible. I think most travelers expect a hair dryer at Hampton Inns.
Leisure Friends
8/10
Excellent
22 May 2023
Ariadna
Everything ok but the staff needs to be more kind
2/10
Poor
25 Jun 2022
Scott
The toilet wasn’t working the shower didn’t work properly I tried to fix myself. All these thing just didn’t happen they been that way for a while
Business Partner
4/10
Poor
20 Dec 2021
ROBERTO
The shower is not in a good condition , also there is a guy who is trying to open the doors of the rooms without knocking the door
Leisure Self
10/10
Exceptional
16 Sep 2021
Roger Enrique
.
Leisure Family
10/10
Exceptional
12 Aug 2021
Verified traveler
Very nice hotel. Reception employee could use more training, not welcoming at check in.Everything else, great staff at breakfast area and the room cleaning lady.
Leisure Partner
10/10
Exceptional
14 Mar 2021
Miguel

Best in town.

This is an excellent option when needing to go through Ciudad Del Carmen. I like the convenience in location and nearby restaurants and amenities.
Friends_and_family Family
10/10
Exceptional
28 Nov 2020
Verified traveler
Super clean rooms, nice area, gym and on site parking
Leisure Partner
10/10
Exceptional
27 Jan 2020
Verified traveler
......................................................................................….good location
Business Self
10/10
Exceptional
22 Jan 2020
Roderick
………...........................….good location for business.
Business Self
10/10
Exceptional
19 Jan 2020
Verified traveler
The property was very clean and the rooms were very nice. We had a very nice stay.
Business Partner
8/10
Excellent
20 Nov 2019
Philip
I have stayed there 4/5 times and the staff are really good. Hotel rooms also.
Usual complaint that nearly all of the tv channels are in Spanish.
There have a very flexible approach to breakfast which shud be good but the quality of the food is poor.
Its only a small thing but they serve the scrambled eggs at 05,55 in a hugh plate and they are almost inedible by 0630. They should learn to bring out more smaller servings.
10/10
Exceptional
16 Oct 2019
Verified traveler
the location of this hotel is very good for business,
Business Self
10/10
Exceptional
23 Jun 2019
Verified traveler

Great place and people

Great hotel and people.
10/10
Exceptional
05 Nov 2018
MARISELA
IT WAS GOOD, HOWEVER THE RESTAURANT WAS SUPER SLOW.
10/10
Exceptional
28 Sep 2017
Raul
Excellent customer service great people all good highly recommended
6/10
Pleasant
26 Feb 2017
Andrew

OK overnight stay

Average overnight stay. Very friendly staff.
10/10
Exceptional
12 Dec 2016
Verified traveler

Great Hotel

Great Hotel that's easy to find and close to shopping and a great Resturant (La Cabana De El Rodeo) which has fabulous food!
10/10
Exceptional
03 Dec 2016
Justin

Nice hotel!

Overall I was very happy. Room was clean, quiet and comfortable. I would stay here again.
8/10
Excellent
03 Sep 2016
Fernando
Good and modern hotel
10/10
Exceptional
28 Dec 2015
olivier
food diversity not great
Family
10/10
Exceptional
21 Oct 2015
Marcos
Excellent
Family
10/10
Exceptional
21 Jun 2015
Kai
Excellent bed and hotel.
Small gym and great breakfast spread
8/10
Excellent
07 Jun 2015
Verified traveler

Nice hotel

One if the best hotels in town
8/10
Excellent
10 May 2015
thomas

ciudad Hampton

Very friendly and courteous staff and overall conditions of hotel were excellent
10/10
Exceptional
09 Jan 2015
Carlos

Great Value for your stay

The personnel at the hotel would improve by having English speaking training
Family
8/10
Excellent
09 Sep 2014
Timoteo1969

A little better than expected

The hotel was just right, except for the air conditioning being set SO low! The staff were all competent and professional, the room was clean, and the pool and exercise room looked great. (We didn't go this time, too busy!) I would happily stay there again.
8/10
Excellent
04 Aug 2014
Gabriel

New Hotel

This hotel is brand new, nice rooms, nice staff, ok location, about 5 minute drive from the airport. There is no restaurant however they do serve some \"fast\" food and there is a chillis by the parking lot entrance.
There is however a problem I came across with, the water from the next door shower flooded the hallway in my room.
4/10
Poor
09 Jul 2014
Draghignazzo

Far from what I expected

Yes, this hotel is new which is always a great thing but not this time with some many flaws:
- Since the very beginning I was mad with the front desk staff, to any eye they lack training. They are deficient and rude.
- Even that the room is new, the design is very bad: the water gets out the bath flooding everything, there is a noise in the bathroom from the from the central ventilation which cannot be quiet.
- The location is far from any interesting point in the city: airport, shopping malls, downtown...
The only that I liked was the breakfast but this is a regular commodity of any Hampton Inn.
8/10
Excellent
03 May 2014
David

ok

It's ok, no good or bad.
10/10
Exceptional
07 Jan 2014
mellisandre

A hotel with a view.

It's probably the highest building for a miles around so the view from a higher floors is rather amusing. They have a self-service laundry facilities on site and sell US quaters as a tokens for them (for like 0.75 cents or something - bring your own quaters to save :) ). Room was clean and comfortable with a huge window overlooking the town. The pool was there as well but the water was not as transparent as I would like it to be. Breakfast is great and options include everything you can think of.
6/10
Pleasant
20 Nov 2013
R Morenoa

Doña Carmen

I needed check out one hour late; Sayed me: NO....; very bad.
6/10
Pleasant
21 Aug 2013
Verified traveler
THE ROOM ITS VERY SMALL YOU ARE IN BED AND YOU ARE VERY VERY CLOSE TO THE RESTROOM, THE SERVICE IS TERRIBLE
6/10
Pleasant
10 Jun 2013
Verified traveler
The Manager in this hotel it was very unpolite and he was giving massages to his Bell Boy in the front Desk in front of the customers
10/10
Exceptional
21 May 2013
Verified traveler

Modern and current

Clean convenient and helpful staff. Most modern hotel in Carmen.
6/10
Pleasant
05 Feb 2013
SA

Industrial town

Not a lot to do but room was good for the night
10/10
Exceptional
24 Nov 2012
ricardo
Hotel is new , sorounding is ok and quite. A good place to rest
10/10
Exceptional
04 Aug 2012
Verified traveler

NICE AND NEW HOTEL, LOCATION NOT SO WELL

I LIKED THE HOTEL, ITS NEW AND VERY NICE, GOOD BREAKFAST BUFFET, BUT IT WAS FAR AWAY FRON THE TURISTIC AREA.
Family
10/10
Exceptional
31 Jul 2012
Sol

Great deal for the price

Very friendly staff. Rooms are very clean and beds are comfortable. Lots of choices for breakfast - but can get busy on weekends and you might have to wait a while for food to be replenished.
Family
8/10
Excellent
13 May 2012
Verified traveler

Close to Pemex

Good, but without a restaurant inside. However, in the front desk they can call near by restaurants. Also, there is an American chain restaurant going to open soon in the parking area
10/10
Exceptional
04 Jul 2026
Nicolas
Limpieza y Pulcritud en la habitación, excelente!!
Self
10/10
Exceptional
29 Jun 2026
GISELA
En definitiva si regresaría al hotel, buena atención, buena limpieza, precio justo
Friends_and_family Family
6/10
Pleasant
20 Jun 2026
gegner
Excelente hotel.. Solo hay que mejorar la cocina, pedimos una arrachera que estuvo super dura, fria, no nos dieron tenedores, no ofrecieron tortillas..
Friends_and_family Family
8/10
Excellent
10 Jun 2026
Gabriela
Bien en general el personal, la habitación y el desayuno bueno
Family_with_children
10/10
Exceptional
29 May 2026
Miguel Angel
Al desayuno le falta un poco de variedad
Family_with_children
10/10
Exceptional
11 May 2026
Guadalupe Del pilar
MUY POCA VARIEDAD EN EL DESAYUNO
Business
2/10
Poor
06 May 2026
dora
El hotel está un poco deteriorado las puertas casi se caen el desayuno demasiado sencillo y poca variedad
Family_with_children
8/10
Excellent
06 May 2026
Carlos
Pueden mejorar el
10/10
Exceptional
19 Apr 2026
Leticia
Excelentes instalaciones y muy comodas
8/10
Excellent
11 Apr 2026
ancona
bueno
8/10
Excellent
08 Apr 2026
Maria
Me quedé sin agua varias veces al bañarme,
Tenia problemas la línea. Pero la amabilidad del mesero que servía el café estuvo de 10
Friends_and_family Family
2/10
Poor
06 Apr 2026
Maria Fernanda
Me cancelaron la reserva al llegar
Friends
10/10
Exceptional
03 Apr 2026
miguel
El personal de limpieza, toco la puerta por la mañana, apresurados para realizar la limpieza, ya que argumentaron que tenia cupo lleno. a lo cual no me pareció solo me dieron toallas
Family_with_children
10/10
Exceptional
31 Mar 2026
Patricia
Súper buena ubicación
Friends_and_family Friends
6/10
Pleasant
14 Mar 2026
Luc
L’état général de la chambre était démodé et mal entretenu.
Juste 2 serviettes et un minimum de services.
10/10
Exceptional
14 Mar 2026
Sergio
Excelente la alberca
Self
8/10
Excellent
22 Feb 2026
Yoloxochitl
La habitación estupenda, la cama y las almohadas no se diga pero, el ruido de la habitación contigua arruinó mi tranquilidad.
10/10
Exceptional
12 Feb 2026
PEDRO
Buen hotel y las condiciones de la habitación se mantienen a pesar de ser un hotel con algunos años, únicas inconveniente en el desayuno tuvimos que salí temprano y había bastante gente de compañías solo una persona atendiendo se acabó la comida y había que hacer cola no había cubiertos suficientes
10/10
Exceptional
04 Feb 2026
Jose Daniel
Amabilidad y servicios excelentes. Detalle en la habitación pero nos atendieron oportuno y nos cambiaron de inmediato
Partner
4/10
Poor
23 Jan 2026
Joiser
Aire acondicionado deficiente en la habitación / Personal de recepción tiene comportamiento no apropiado
Leisure Partner
10/10
Exceptional
03 Jan 2026
Carlos Eduardo Sánchez
Todo super bien
10/10
Exceptional
22 Nov 2025
Gibran
Está lejos del centro y mis papis tuvieron q pedir taxi q los llevara al mercado
Leisure Family
10/10
Exceptional
24 Oct 2025
LUIS JOSE
Todo super bien con las instalaciones, el check in, desayuno, alberca, etc. Muy recomendable. Solamente la recomendación es que capaciten al personal un poco mas en cuanto a situaciones como fallas en la luz eléctrica ya que no te saben decir mas allá de \"es que no nos hacemos responsables\".
Friends_and_family Family
10/10
Exceptional
26 Sep 2025
Betsaida
Todo bien
Business
10/10
Exceptional
22 Sep 2025
Miguel
Excelente servicio, el desayuno muy rico y habitación muy cómoda.
Business_and_leisure Family
10/10
Exceptional
28 Aug 2025
Natalia
Facil de usar y confiable
10/10
Exceptional
21 Aug 2025
Ivan Gonzalo
Las habitaciones son amplias, cómodas y limpias. El hotel está alejado de casi todo, no hay nada a lo que puedas acceder caminando, pero es conveniente si vas de paso y solo necesitas descansar. Había poca ocupación por que se veía algo solitario, y se veía poco personal, pero nada que haya afectado mi estancia.
Leisure Partner
10/10
Exceptional
17 Aug 2025
Gustavo

Opción de negocios

Todo bueno excepto la comida del restaurante ! Puede mejorar mucho
Business
10/10
Exceptional
16 Aug 2025
Gustavo

Mucho ruido en piso 1

Me dieron una habitación cerca de la alberca y hubo mucho ruido
Self
10/10
Exceptional
10 Aug 2025
José Alberto

Excelente y muy recomendado.

Excelente hotel, sus instalaciones muy nuevas, todo super limpio, variedad en el desayuno y sus empleados muy amables y atentos, siempre me atendieron c una sonrisa, la cual te contagia de buena vibra. Regresaria otra vez en el futuro y lo super recomiendo.
Friends_and_family Family
10/10
Exceptional
08 Aug 2025
ABRAHAM ANTONIO TALANGO
Buen
Business_and_leisure Self
10/10
Exceptional
03 Aug 2025
HECTOR EDUARDO

Todo bien

Buena atencion en general. La comida del restaurante en general es buena
Partner
10/10
Exceptional
28 Jul 2025
Eduardo
Excelente ubicacion y comodidad
10/10
Exceptional
28 Jul 2025
LUIS
El hotel bien, sin embargo ya le hace falta mantenimiento, el piso de la habitación se ve que tuvieron problemas de humedad porque está manchado,
8/10
Excellent
21 Jul 2025
José María
Bueno, nada del otro mundo, la vista es mala, pero su punto a favor el desayuno, estába muy variado y completo
Leisure Family_with_children
10/10
Exceptional
19 Jul 2025
Benjamin
Excelente atencion
10/10
Exceptional
17 Jul 2025
kissel
Excelente servicio
Leisure Family_with_children
10/10
Exceptional
01 Jul 2025
Gloria Elizabeth
Muy bonito
10/10
Exceptional
21 Jun 2025
Arturo
Buenas instalaciones
Leisure Partner
10/10
Exceptional
13 Jun 2025
Julio C
Buena experiencia
Friends_and_family Family
6/10
Pleasant
09 Jun 2025
Juana
El desayuno excelente, pero el clima muy mal se sentía calor, cama según Queen equiparable a matrimonial muy pequeña , las almohadas pésimas, la verdad incomodidad al dormir terrible, la alberca tiene limon, regresamos cansados del viaje por las malas noches.
Leisure Partner
10/10
Exceptional
01 Jun 2025
Diana
.
Business Self
10/10
Exceptional
23 May 2025
lino
Buena atención
Muy limpio
Seguro
Leisure Family
6/10
Pleasant
18 May 2025
Hector
El desayuno no es bueno y variado
10/10
Exceptional
23 Apr 2025
RAUL
Todo excelente pero la calidad de los alimentos en el desayuno incluido es regular
Leisure
2/10
Poor
23 Apr 2025
Bana

PESIMO HOTEL.. SIN AGUA.. ELEVADORES VIEJOS

pesimo hotel... elevadores sin funcionar.. nos dejaban atorados EN LOS PISOS, NOS KUEDAMOS SIN AGUA .. osea se fue el AGUA en todo el hotel casi 20 hrs... eso se volvio un caos.GENTE GRITANDO DESESPERADA, FAMILIAS ENTERAS.. EN LA RECEPCION LLEGANDO DEL MAR TODOS. los baños desbordados de insalubridad.. los desayunos no se daban abasto era un rebatinga nefasta.los refrigeradores del barcito no enfrian,, bebidas calientes. en general pesima experiencia.. nunca mas regresare
Friends_and_family Friends
2/10
Poor
21 Apr 2025
Erika Glenda Rodríguez
No hubo agua el primer día de mi estancia, no servía el depósito de agua de la taza del baño.
Leisure Family
6/10
Pleasant
21 Apr 2025
Gustavo Eduardo

Solo para pasar la noche

No había agua caliente, no enfriaba el aire acondicionado y no había cubiertos para el desayuno.
Partner
10/10
Exceptional
20 Apr 2025
Angélica
Excelente servicio, buenas instalaciones, tranquilo y muy limpio
Leisure Family
10/10
Exceptional
13 Apr 2025
Eugenio
Todo excelente
10/10
Exceptional
06 Apr 2025
LUIS ANTONIO

Muy bueno

Bien
Friends_and_family Family
10/10
Exceptional
26 Mar 2025
OMAR
El lugar es muy bonito y cómodo
Leisure Partner
6/10
Pleasant
24 Mar 2025
Esau vicente
Lamentablemente no tenian agua caliente, se reporto la situación y dijeron que en una hora estaria listo, pero no fue asi.
Business_and_leisure Family_with_children

Location & surroundings

Hampton Inn Ciudad del Carmen Campeche
Av. Isla De Tris 28-A, Km 5, Esq. B, Campeche, Mexico

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Hampton Inn Ciudad del Carmen Campeche

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