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Magic La Massana

Andorra · Andorra

Avenida El Través, 7View location

8.2/10Excellent196 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort7.8/107.8
Condition8.2/108.2
Location8.8/108.8
Neighborhood8.4/108.4
Amenities8.2/108.2
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  • Hotels with spa
  • Ski hotels
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Magic La Massana

Enjoy the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.

Satisfy your appetite for dinner at Buffet, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 108 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Read more about this hotelShow less

Located in La Massana, Hotel Màgic La Massana by Nexta is in the mountains, within a 15-minute drive of Caldea Spa and Pal-Arinsal Ski Resort. This ski hotel is 9.1 mi (14.7 km) from Mirador Roc del Quer and 11.8 mi (19 km) from Arcalis Ski Resort.

Make yourself at home in one of the 108 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 4:00 PM to 8:30 PM.
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
    • Covered self parking fee: EUR 24 per night
    • Late check-out is available for a fee (subject to availability)
    • Facilities fee: EUR 12 per person, per day and includes use of: sauna; spa; swimming pool

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

    Catalan

Nearby attractions

La Massana Ski Lift 0.2 km / 0.1 mi
La Farga Rossell 0.2 km / 0.1 mi
Comic Museum 0.3 km / 0.2 mi
Anyos-L'Aldosa Trail 1.5 km / 0.9 mi
Casa Rull 2 km / 1.2 mi
Ordino Sports Center 2.2 km / 1.4 mi
Golf Vall d'Ordino 2.4 km / 1.5 mi
Pal-Arinsal Ski Resort 3.5 km / 2.2 mi
Vallnord Ski Area 3.5 km / 2.2 mi
Vallnord Ski Area, Sector Arinsal 3.6 km / 2.3 mi
Pitch & Putt El Torrent 3.7 km / 2.3 mi
Els Orriols Ski Lift 4.2 km / 2.6 mi
Valles del Comapedrosa Nature Park 4.8 km / 3 mi
Caldea Spa 5.2 km / 3.2 mi
Illa Carlemany Shopping Center 5.3 km / 3.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 108
  • Number of floors (main building): 6
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Ski slopes
  • Wheelchair-accessible
  • Car parkExtra charge
  • Garage
  • Key Collection
Show 39 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Bicycle hire service
  • Multilingual staff
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Bicycle storage
  • Hotel’s own bike shop/workshop
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Ski storage
  • Private pool
  • Café
  • Air conditioning in Restaurant
  • Breakfast room
  • Indoor freshwater pool
  • Game room
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast buffet
  • Continental breakfast
  • Special dietary options
  • Snacks
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
  • Billiards
  • Ski pass
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Magic La Massana

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Magic La Massana

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CAPACITY 3QUADRUPLE • CAPACITY 3QUA.C3

    Photos are not available for this room type.

    Magic La Massana

    QUADRUPLE CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Magic La Massana

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Magic La Massana

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CAPACITY 4QUADRUPLE • CAPACITY 4QUA.C4-1
    QUADRUPLE CAPACITY 4Photo unavailable1 photo

    Magic La Massana

    QUADRUPLE CAPACITY 4

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.C4-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 25 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable3 photos

    Magic La Massana

    Double or Twin STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 2–3 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Magic La Massana

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Magic La Massana

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 34 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable3 photos

    Magic La Massana

    TRIPLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 3–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Bathroom
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Minibar
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Magic La Massana

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-2

    Photos are not available for this room type.

    Magic La Massana

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Magic La Massana

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-5

    Photos are not available for this room type.

    Magic La Massana

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Magic La Massana

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Magic La Massana

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 34 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable3 photos

    Magic La Massana

    QUADRUPLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 4–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Bathroom
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Magic La Massana

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Magic La Massana

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Magic La Massana

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Magic La Massana

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Magic La Massana

8.2
Excellent
196 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
8.2 /10
Location
8.8 /10
Neighborhood
8.4 /10
Amenities
8.2 /10
75 reviews shown
10/10
Exceptional
11 May 2026
Tim
Great value hotel , great place to base road cycling routes out
Self
8/10
Excellent
04 Feb 2026
Rut
Los empleados del hotel han sido muy amables
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Jose
Thx U.
Friends_and_family Family
8/10
Excellent
07 Sep 2025
Akiva
Nice hotel convenient for cyclists and skiers. Clean hotel with cute biking theme in great location and nice staff. AC not the best if it’s a hot day and elevator was very slow but otherwise everything else was great!
Leisure Family
8/10
Excellent
08 Aug 2025
Sophie
Very pleasant stay. No kettle and from memory no fridge.
Partner
6/10
Pleasant
11 Jul 2025
santiago federico
The hotel is a 3 star hotel. They charge for the pool use.

The rooms are an outdated.
2/10
Poor
28 Feb 2025
filip
Very bad food. Noisy breakfast room in a basement. Very bad doors with zero sound protection. When in bed you here everything in the corridor and in the staircase.
Friends_and_family Family
10/10
Exceptional
20 Feb 2025
david
Excellent ski hotel, great staff, convenient location
Leisure Family_with_children
6/10
Pleasant
15 Aug 2024
carlos
En verano no lo recomiedo.. no tienen aire acondicionado... te dan un ventilador
Friends_and_family Family
10/10
Exceptional
15 Jul 2024
David
.
Leisure Self
8/10
Excellent
27 May 2024
Verified traveler
Muy recomendable. Sin duda, volveremos
Friends_and_family Family
8/10
Excellent
21 Feb 2024
David
Good location and facilities. Only negative point was the queue for dinner every evening. We decided to have dinner at 8.30pm to avoid the initial rush. Other than that, a good base for skiing, close to the gondola.
Leisure Family
10/10
Exceptional
01 Jul 2023
neil
A visit for a couple of days while we competed in an event in the Pyrenees. The hotel had everything we wanted; the breakfast had plenty of choice. The lack of air conditioning in the room made it difficult to keep cool but apart from that an excellent location for our trip.
Leisure Family
10/10
Exceptional
21 Mar 2023
Amy
Food was amazing! What a choice and what a treat. Fabulous.
Leisure Family
8/10
Excellent
18 Jul 2022
Dave
AC was not working properly, everything else was great
Leisure Family
10/10
Exceptional
30 Jun 2022
Brian
Great hotel, great staff, great location, great prices.
Business Self
8/10
Excellent
15 Jan 2022
Stuart

New Year 2021

This is how Hotel.com advertises Hotel Massana Magic
La Massana ski-in/ski-out hotel with ski storage and ski passes.
There is no ski-in/ski-out facility at this hotel. It is in-fact about 500 along meters along a main road from the foot of the gondola lift. Thus making ski-in/ski-out impossible. This advertised ski-in/out facility was major reason for booking this hotel, as was the advertised ski passes. This gives you the impression that ski passes are included in the room rate. Again this wrong. Ski passes are paid for extra at the gondola station.
Ski storage is an inconvenient 2 floors down in the garage.
Reception negated to inform us that there is ski and boot storage at the bottom of the gondola at an extra charge, which would have made a big difference not having to drag the ski equipment to and from the end of the day.
The hotel was warm and clean. The staff were pleasant and the breakfast was good.
The rooms look better in the pictures if you like beige and brown throughout. My stay was comfortable; would I stay at this hotel again or recommend for a ski-ing holiday? The answer is an emphatic no. I deliberately booked this hotel for non existing facilities. If there was such a thing in Andorra, the hotel company should be prosecuted under a breach of trades description.
Partner
10/10
Exceptional
02 Aug 2019
Verified traveler
Very nice and clean. Pleasant and friendly staff and a very good breakfast!!
Leisure Family
8/10
Excellent
15 Jul 2019
Verified traveler
Nice Hotel
Friends_and_family Friends
10/10
Exceptional
16 Oct 2018
Verified traveler
We were there at a none peak time so the room rate was awesome
4/10
Poor
22 Jul 2018
Emilio
No air conditioning. 2 twin beds on casters. Can't sit up in bed without it shooting across floor. No ventilation in room without opening up huge storm window that lets in all the traffic noise from the street below. No microwave for making tea or coffee. No parking, and I mean NO parking. Cheap, tiny soaps in lav. I bring my own so not a big deal but still. This same place in the US would be a 3 star. Nice wood paneling and a great breakfast buffet don't make up for uncomfortable and expensive rooms. How this place calls itself a 4 star is beyond me.
4/10
Poor
20 Jun 2017
Alejandro

terrible.

not good at all, not Air conditioning, was imposible to sleep, and if you open the window the noise outside from traffic and bars keep you awake.
the parking is so small that you always scratch your car, which cost more than the room.
parking is very expensive at 13 euros per day
the cleaning people talk loudly and shout on the hallways, so if you want to sleep in or have a sieasta, forget it, they will not shut up, i called reception, and nothing, i had to get up, get out of the room and ask them to lower their voice, which they did for 5 minutes and then started again.
wifi was slow and patchy...not good.
Terrible place.
not recomendable at all.
Partner
6/10
Pleasant
27 Aug 2012
Jaq

no air con. hard beds but good breakfast

we stayed 2 nights as were canyoning close by. Staff are friendly and efficient and Dimitri helped me book canyoning and gave me lots of info on the area and was really helpful. Rooms are tired for a 4 star and beds are really hard and we were on the front of the hotel and had to keep the window open as the weather was so hot and it was really noisy with traffic all night. I would recommend you stay at the back of the hotel in summer.
Partner
10/10
Exceptional
13 Oct 2010
Marv

Lovely location right in the heart of wine country

Were somewhat unsure about his hotel given the name but when we got there we were more than pleased with both the service and the room. The spa was very nice as well.
Partner
6/10
Pleasant
13 Jul 2026
Erik Hedvald
Helt ok, men ingen AC gjorde at det var veldig varmt på rommene. Luktet litt røyk på begge rommene våre.
Friends_and_family Family
6/10
Pleasant
29 May 2026
Anselm
Waren im fünften Stock.
Zimmer waren sehr sauber. Auf den Gängen hat es - warum auch immer - nach Schwimmbad gerochen.
Wir haben sowohl abends als auch morgens lauwarm geduscht.
Die Klimaanlage mussten wir in der Nacht ausschalten da sie zu laut war.
Das Buffet war für den Preis sehr reichhaltig aber nicht mehr alles frisch. Stand wahrscheinlich schonmal am Tag vorher.
Allerdings ist das sicher auch schwierig bei drei Familien im Speiseraum nichts wieder rauszustellen.
Insgesamt muss man aber sagen: Großes Angebot guter Geschmack sehr zuvorkommende Bedienungen.
Schade war, dass Spa bzw. Schwimmbad extra gekostet hat.
Das stand im Vorfeld nirgends.
Die Tiefgarage war mit Sharan sehr herausfordernd.Extrem enges Ein- und Ausfahrts- Abenteuer für 15 € extra. Sollte man sich vor dem Einfahren anschauen
Parken in der Nähe schwierig.
Wir waren jedoch preis-leistungsverhältnismäßig gesehen zufrieden.
8/10
Excellent
01 Feb 2026
Fabrice
Chambre correcte, on entendait beaucoup les va et vient de l’ascenseur ce qui était un peu dérangeant. La chambre était spacieuse et propre, la salle de bain avait une odeur d’humidité, mais dans l’ensemble c’était bien.
Je recommande même si pour une nuit c’était un peu cher.
Friends_and_family Family
10/10
Exceptional
06 Oct 2025
richard
Tout est très bien❤️
10/10
Exceptional
05 Oct 2025
guillem
muy bien
Partner
8/10
Excellent
04 Aug 2025
Verified traveler
Parking malheureusement non adapté aux 'gros' véhicules type monospace
Partner
10/10
Exceptional
08 May 2025
Jean louis
Cadre très agréable. Une grande chambre avec baignoire. C’est une belle adresse
Friends_and_family Family
6/10
Pleasant
05 May 2025
Jorge
Alojamiento para 4 persona muy justo
Leisure Family
10/10
Exceptional
30 Mar 2025
richard
Excellent hôtel
4/10
Poor
28 Feb 2025
Fredrik

Knappt godkänt

Rummet för fyra personer var mycket enkelt men förvisso rent.

Frukosten var bra men otroligt stimmig och rörig. Omysig lokal.

Puben var mysig men maten där var under all kritik.
Friends_and_family Family
2/10
Poor
23 Dec 2024
Alex
Das Hotel liegt sehr Zentral im Herzen des Skiortes. Skilift und Sportgeschäfte Fußbad zu erreichen.
Das Hotel ist ein 3 Sterne Hotel (Span.Andorra 4) und nicht zu empfehlen. Der Sauna Bereich ist komplett spartanisch eingerichtet. Es gibt ein Unkleide(Bunker), eine Plastik Dusche und die Nutzung der Sauna kostet 10€ extra pro Person (im Kleingedruckten aus Seite 2 vermerkt) - dazu noch die Pflicht eine Badekappe IN DER SAUNA ZU TRAGEN, diese kann gekauft werden - und die obligatorischen badeschuhe (kein Eintritt ohne) können auch gekauft werden. Da das Hotel von jungen Familien genutzt wird - ist ab 7:30 an Schlaf nicht zu denken. Das Zimmer hatte einen „herrlichen“ Ausblick - direkt vor dem Fenster eine graue Betonwand. Alles in Allem - würde ich das Hotel meiden.
Leisure Family
10/10
Exceptional
13 Oct 2024
richard
Dans l'ensemble je suis très satisfait de l'hôtel
Leisure Self
6/10
Pleasant
19 Aug 2024
Estefania
Es la segunda vez que vamos a este hotel y las dos veces nos ha tocado dorir en habtaciones que dna aun patio interior con mucho ruido de algun motor y con mucha calor esta segunda vez ya que es verano y no habia Aire acondicionado.
Leisure Family
4/10
Poor
12 Aug 2024
Lyna
Chambre sans climatisation, une chaleur étouffante la nuit, un tout petit ventilateur d’appoint mais pas suffisant.Chambre sombre du à la fenêtre qui donne sur un mur.
4/10
Poor
11 Aug 2024
Christine

Je n'y retournerais plus

Lors de ma réservation on m' a fait croire que j'avais acces a la piscine et au bain a remous.
Services payants.
Parking payant.
Personnel tres aimable en revanche.
Friends_and_family Family
10/10
Exceptional
29 Jun 2024
Alias
Comfortable
Leisure Partner
10/10
Exceptional
19 Jun 2024
Aurelio
Todo genial y más si vas con bici como yo
Leisure Family
10/10
Exceptional
13 May 2024
Francesc Manel
Encantador, el personal fantastico, todo excelente.
Leisure Self
6/10
Pleasant
12 Apr 2024
Mr

Bajada de calidad

Otras veces tuvimos habitaciones más cómodas, en esta ocasión nos pusieron en la sexta planta, olor a humedad muy fuerte, a cloro de agua, las toallas no las cambiaron del cliente anterior y había dos sucias, me limité a dejarlas en el suelo para poner los pies, en general ya que solo fue 1 noche y media estancia, no reclamé, pero el sentimiento de comodidad por ser fin de temporada ha bajado
Partner
8/10
Excellent
25 Mar 2024
richard
c'est la 4e fois que je viens dans cette hôtel , j'apprécie l'état de propreté l'emplacement facile pour se garer, le calme très bon accueil au bar et le personnel du restaurant !!
Leisure Self
10/10
Exceptional
07 Dec 2023
David
Buen servicio ,acojedor y muy agradable
10/10
Exceptional
04 Dec 2023
roberto ignacio
No me gustó que la habitación 612 está junto al spa y se cuela el sonido de las burbujas en la habitación a un volumen bastante alto
8/10
Excellent
24 Sep 2023
richard
Dans l'ensemble c'était bien, le personnel de réception peu sympathique.
Le personnel du restaurant c'était OK
Leisure Self
10/10
Exceptional
05 Sep 2023
Tom
It offers a great location with very kind and good staff. Parking is only available at the hotel when there is space underground. Otherwise only quite expensive paid parking in garages is available in the whole city. Hotel is not the newest, but has great value for money though. Would come again.
Leisure Self
10/10
Exceptional
04 Sep 2023
JORGE ROBERTO

ideal para vacaciones y descanso.

muy bien atendidos en todos los ámbito del hotel.
Partner
4/10
Poor
13 Jun 2023
Valérie

Séjour moyen

Personnel à la reception peu aimable.
Chambre petite et climatisation encore en mode hiver.
Piscine payante 12 euros de l heure par personne.
Point positif chambre bien insonorisée et literie confortable
Partner
8/10
Excellent
04 Feb 2023
Lara

Hôtel bien

Hôtel très propre et récent à la Massana. Très mal insonorisé donc quand des gens sont bruyants dans les couloirs c’est difficile de dormir. Personnel agréable
Business
6/10
Pleasant
02 Aug 2022
Jean-Paul
chambre spacieuse peu de bruit.
Personnel sympa mais ne parlant pas le Français.
Petit dejeuner extra pour le prix.
Piscine payante 1h 5€ il y a un peu d'abus .
Pas de parking pour voiture un peu longue
Pas de climatisation 27° dans la chambre.
Leisure Pet
10/10
Exceptional
29 May 2022
Isabelle
Super sejour
Excellent accueil
Partner
6/10
Pleasant
26 Jan 2022
Sheila Bosch
No nos gustó la insonorización con las habitaciones adyacentes y el pasillo.
Leisure Partner
10/10
Exceptional
01 Oct 2021
jean paul

Hôtel super

Excellent hôtel bien situé personnel au top
Partner
6/10
Pleasant
15 Sep 2020
David
Habitaciones que dan a la carretera mal insonoritzadas
Ha perdido con el paso del tiempo
Leisure Partner
6/10
Pleasant
12 Sep 2020
Verified traveler
LA UBICACION ES BUENA, DESAYUNO Y PARKING DEMASIADO CARO.
Leisure Partner
10/10
Exceptional
30 Aug 2020
Damián
Ya hemos repetido varias veces este hotel y siempre la experiencia es fantástica. Un hotel muy cuidado, con muchas comodidades, el desayuno muy bueno y el personal excelente. Volveremos.
Leisure Friends
4/10
Poor
27 Aug 2020
RAUL
A pesar de tener Aire acondicionado en las habitaciones, supongo que lo para a cierta hora y por la noche es insoportable el calor. Tampoco puedes abrir la ventana pues debajo tienen el PUB del hotel que es vergonzoso que permitan grupos gritando y sin ningún respeto en la misma puerta del hotel.
Por otra parte portazos y gritos en los pasillos y nadie del hotel hace nada para pararlo. Por último tienen piscina, aunque pequeña, como buen hotel de **** estrellas, pero cuidado !!! resulta que no esta incluido y tienes que pagar 6€ por persona para remojarte 1/2h que es lo máximo que uno se estaría en esa piscina.
Leisure Family
8/10
Excellent
23 Aug 2020
Jordi

Buena relación calidad/precio

Todo muy correcto. El trato en la recepción, el servicio de restaurante, el servició de bar. La habitación correcta, lástima que la ventana diese a un solar con vistas muy mejorables. Buena relación calidad/precio.
Friends_and_family Family
4/10
Poor
08 Aug 2020
MICHEL

Pas de climatisation dans la Chambre 29 degres int

Tres bon acceuil personnel tres bien
Pas de clim 29 degré intérieur
Ascenseur bruit lors des monter descentes depuis la Chambre
Parking complet donc très difficile a se garer a extérieur même au loin
Friends_and_family Family
10/10
Exceptional
14 Jul 2020
Antoine

Great stay during biking trip

Hotel was very nice and clean with spacious rooms. The hotel had well adapted to 2020 Covid-19 measures without diminishing the experience the hotel had to offer. The breakfast was very good.
The hotel is only a 2 minute walk to the ski lifts in the center of la massana for skiing or biking.
Partner
10/10
Exceptional
30 Sep 2019
Ivan
La habitacion muy amplia, la cama muy cómoda y el Buffett de desayuno muy completo.
La zona de aguas para ser de pago, muy caro. Tendria que ser o gratuito o un precio simbólico.
Leisure Partner
10/10
Exceptional
26 Aug 2019
Sérgio
Excelente.
Partner
6/10
Pleasant
20 Aug 2019
valerie

Grand hôtel moyen au niveau service

Grand hôtel. Difficile de se garer dans le parking très étroit. Les buffets du petit déjeuner et du finer sont corrects. Par contre surcout pour la piscine et obligation de tongs et de bonnet de bain (vendu sur place). Le personnel n'est pas désagréable mais n'est pas, à mon avis formé.
Family
8/10
Excellent
19 Aug 2019
OSCAR JAVIER
Es un hotel bike friendly, y para los ciclistas eso es una gran punto a su favor. Personal muy amable.
Friends
8/10
Excellent
11 Aug 2019
Verified traveler
Emplacement proche du centre ville et des commerces. Accès à la piscine et autres équipements balnéo même si le tarif à la journée est un peu excessif! Les chambres côté rue sont un peu bruyantes . L'accès au parking souterrain est délicat.
Cordialement
Leisure Friends
10/10
Exceptional
31 Jul 2019
Verified traveler
Cómodo, limpio, la gente muy amable, en recepción y en el buffet, sin duda para repetir
Leisure Friends
8/10
Excellent
18 Jul 2019
Thibaut

Magic

Hotel propre et agréable. Bar très sympa. Petit déjeuner copieux et varié. Seul bémol la piscine est payante.
Family
8/10
Excellent
05 Jul 2019
Siri
Lovely buffet, Nice staff, specially the staff in the restaurant.
Partner
8/10
Excellent
17 Jun 2019
Natividad

Perfecta estancia en hotel agradable

Hotel muy correcto. Orden y limpieza perfecto. Desayuno muy bueno
Partner
8/10
Excellent
03 May 2019
Verified traveler
Dans l'ensemble très bon rapport qualité prix, le côté spa est un peu petit surtout quand il y a tout un groupe de gamin qui l'envahit.
Friends_and_family Family
8/10
Excellent
02 May 2019
Ingrid
El hotel es muy acogedor. Muy cómoda la estancia. Lo único “malo” es que se escucha todo lo que pasa en el pasillo y en las habitaciones de al lado.
Leisure Partner
10/10
Exceptional
16 Apr 2019
Juan José

La limpieza de la habitación ha dejado mucjo que d

Ha estado todo a la altura, el único pero ha sido la limpieza, sobre todo en el cuarto de baño
Family
6/10
Pleasant
15 Apr 2019
Verified traveler
Nous avons apprécié le bar pub trés sympa et la qualité du petit déjeuner.

Location & surroundings

Magic La Massana
Avenida El Través, 7, La Massana, Andorra

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Magic La Massana

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