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The Royal Kelowna - Bellstar Hotels Resorts

Okanagan Valley-BC · Canada

1288 Water StreetView location

9.2/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.6/109.6
Condition9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Royal Kelowna - Bellstar Hotels Resorts

The Royal Kelowna, located in Kelowna's Central Business District, is steps away from Lake City Casino and Waterfront Park. This upscale hotel offers 63 guestrooms featuring fireplaces, flat-screen TVs, premium bedding, double sofa beds, and private balconies or patios.

Each room includes a kitchen equipped with a full-sized refrigerator/freezer, oven, and stovetop, along with complimentary Wi-Fi and digital programming. Guests can enjoy the hotel's three spa tubs, steam room, and fitness center. Additional amenities include complimentary Wi-Fi, concierge services, and a picnic area. The hotel is 0.

2 miles from Okanagan Lake and 1. 4 miles from Kelowna General Hospital.

Read more about this hotelShow less

With a stay at The Royal Kelowna in Kelowna (Kelowna Central Business District), you'll be steps from Prospera Place and 4 minutes by foot from Okanagan Lake. This hotel is 1.4 mi (2.2 km) from Kelowna General Hospital and 0.1 mi (0.1 km) from Playtime Casino Kelowna.

Treat yourself to a stay in one of the 63 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby Parking height restrictions apply Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: CAD 23.20 per accommodation, per night
    The resort fee includes:
    • Additional inclusions
    • Beach loungers
    • Sporting facilities or equipment

    We have included all charges provided to us by the property.

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number ST066296697
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: CAD 24 per day (in/out privileges)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Playtime Casino Kelowna 0.1 km / 0.1 mi
Waterfront Park 0.1 km / 0.1 mi
Kelowna Art Gallery 0.1 km / 0.1 mi
Prospera Place 0.3 km / 0.2 mi
Kelowna Community Theatre 0.3 km / 0.2 mi
BC Orchard Industry Museum 0.3 km / 0.2 mi
Okanagan Lake 0.3 km / 0.2 mi
Tugboat Bay 0.4 km / 0.3 mi
Kasugai Gardens 0.5 km / 0.3 mi
Okanagan Heritage Museum 0.7 km / 0.4 mi
Memorial Arena 0.7 km / 0.4 mi
Kelowna Downtown Marina 0.7 km / 0.4 mi
City Park 0.8 km / 0.5 mi
Knox Mountain Dr 1.5 km / 1 mi
Knox Mountain Park 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
  • Laundry service
  • Lift access
  • Terrace
  • Concierge
  • Grill/BBQ
  • Bikes available
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
Show 6 more facilities & services
  • Sun loungers
  • Parasols
  • Steam bath
  • Picnic
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 82 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable10 photos

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE KING BED ONE BEDROOM

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    82 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathrobes
    • Dishwasher
    • Fireplace
    • Toiletries
    • Safe
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Ironing set
    • Washing machine

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURY TWO BEDROOMSSUITE • LUXURY TWO BEDROOMSSUI.B2-LX

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE LUXURY TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM QUEEN BEDSUITE • PREMIUM QUEEN BEDSUI.PI-QN

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 68 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable8 photos

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE QUEEN SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    68 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Fireplace
    • Dishwasher
    • Direct dial telephone
    • Hairdryer
    • Bathrobes
    • Toiletries
    • Safe
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Ironing set
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS PREMIUMSUITE • TWO DOUBLE BEDS PREMIUMSUI.2D-PI

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE TWO DOUBLE BEDS PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM TWO BEDROOMSSUITE • PREMIUM TWO BEDROOMSSUI.B2-PI

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE PREMIUM TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 109 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable13 photos

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE TWO BEDROOMS

    Room photos

    13 photos

    Room overview

    Smoking room
    Room size
    109 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Toiletries
    • Bathrobes
    • Dishwasher
    • Fireplace

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1

    Photos are not available for this room type.

    The Royal Kelowna - Bellstar Hotels Resorts

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Royal Kelowna - Bellstar Hotels Resorts

9.2
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Nicole
The pool was amazing and the location is fantastic. Walkable for downtown Kelowna.
10/10
Exceptional
01 Aug 2026
Nidal
Great location friendly staff
10/10
Exceptional
30 Jul 2026
Andree-Anne
Super suite qui est en fait un appartement avec 3 chambres, 2 salles de bain, salon, cuisine, salle de lavage et balcon avec table et chaises. Piscine, jacuzzi qui ferment à 23h et Gym ouvert 24h. Vue de la piscine est superbe avec vue sur le lac et les montagnes. BBQ disponibles à la piscine. Parfait emplacement sur le bord de l’eau à quelques minutes à pieds de la marina, des plages et des restaurants. Le Boardwalk est juste à coté. Location de vélo, e bike, scoot, jet ski, bateau, juste à coté. C’était génial!
10/10
Exceptional
27 Jul 2026
Lynn
Highly recommend
4/10
Poor
24 Jul 2026
Sadie
Unfortunately, our experience with this hotel was disappointing, primarily due to the customer service. The front desk staff came across as defensive, dismissive, and at times passive-aggressive rather than helpful.

Before our stay, I specifically called to ask about parking because we had two vehicles. I was told there were two parking stalls available, but that parking two cars would cost $100 for our two-night stay. When we arrived, we were told we could only park one vehicle and that the previous information was merely a “hypothetical” cost. This was frustrating and misleading.

We also discovered that the stove in our suite wasn’t working. Rather than apologizing for the inconvenience, staff simply said maintenance would come at some point, with no estimated timeframe or indication of urgency.

The gym’s air conditioning was also not working, making it uncomfortable to use. Again, there was no apology or acknowledgment of the inconvenience.

Lastly, the wrong credit card was charged for our hotel stay. We specifically asked that the card given for the deposit was NOT charged and to use the card on file instead. Disappointing.

Problems can happen at any hotel, but what stood out was the hotel’s lack of accountability when faced with problems. I would not choose to stay here again based on the level of customer service we received.
Friends
8/10
Excellent
21 Jul 2026
Jessica
Lovely location with great views.
Friends
2/10
Poor
21 Jul 2026
Chris
The Royal Kelowna is a beautiful property with many things to recommend it. The pool is fantastic, the views from the pool deck are spectacular, and our room was immaculate, exceptionally spacious, and luxurious. The nightly rate also represented good value.

Unfortunately, our experience with parking overshadowed an otherwise enjoyable stay. The parking garage has very limited clearance, and our vehicle would not fit with our rooftop cargo carrier attached. When we asked what our options were, we were told we would need to remove the carrier ourselves and store it separately. This meant taking the cargo box off our vehicle, carrying it down a flight of stairs without assistance, storing it in the bike lock-up overnight, and then reinstalling it before checkout the next morning. It was a significant amount of unnecessary work.

What made this especially disappointing was that, at checkout, I overheard the manager telling another guest that overflow parking is available at the neighboring Delta Hotel. Had we been informed of that option when we first asked for assistance, we would have parked there immediately and avoided all of the inconvenience. The solution existed—it simply wasn’t offered to us.

To make matters worse, our request for a late checkout was denied, even though we had to spend additional time reinstalling the cargo carrier because of the parking situation. I also had to argue to have the parking charges waived despite the inconvenience the hotel had created.
Friends_and_family Family
10/10
Exceptional
16 Jul 2026
Alexandre
Very clean
Friends
10/10
Exceptional
14 Jul 2026
michelle
Wonderful unit, clean rooms, lady at the front desk was super helpful with everything, views from the room were nice, easy parking, walkable to everything we needed. Can’t wait to stay again!
Friends
10/10
Exceptional
13 Jul 2026
Maureen
The pool was great and nice location in Kelowna.
Partner
6/10
Pleasant
12 Jul 2026
David
The property is all about location. Fantastic view of the lake and easy walking to entertainment area.
But the condo is tied and needs a little TLC. Also it needs a good deep clean getting into the corners. And the balconies on ground level have no privacy. The boardwalk is right in front of it so there is lots of pedestrian traffic.
Family
10/10
Exceptional
12 Jul 2026
Wei Ting Kim
Excellent location and grounds.
Excellent kitchen with countertop seating and spacious dining table. Washer and Dryer with detergent pods included!
Good outdoor gently-heated pool with great views.
Will stay again!
Family_with_children
10/10
Exceptional
06 Jul 2026
Karthikeyan
Next to the scenic lake/beach, lots of restaurants nearby. Great swimming pool and hot jacuzzi.
Partner
10/10
Exceptional
05 Jul 2026
Melissa
Thoroughly enjoyed the property
Self
10/10
Exceptional
04 Jul 2026
Christine
We had a great stay! The rooms were great for a larger family getaway. Could use minor updates but they were really lovely overall.

The pool was great and staff were kind. Anything missing (ie restaurant, shops, coffee) is right next door which was very convenient.
Friends_and_family Family
8/10
Excellent
03 Jul 2026
Li
The bedding and towels could use an update, but everything else is wonderful.
Family_with_children
10/10
Exceptional
30 Jun 2026
Craig
Amazing location and rooftop pool was perfect.
Family_with_children
10/10
Exceptional
25 Jun 2026
Mariam
Loved it
Family
10/10
Exceptional
23 Jun 2026
Cortney
Amazing property. Fantastic views. Staff were so helpful
6/10
Pleasant
22 Jun 2026
Dean
We were underwhelmed. No USB ports for charging electronics. Have not experienced that in a hotel room for over 10 years. Plumbing was sub-standard. Drain in sink in bathroom drained extremely slow. Still some water in sink in the morning from evening before. Toilet- had to hold lever down several seconds to get complete flush. All taps were loose at base. No glasses in bathroom for oral health. Kitchen had water all over the floor, I almost slipped but I caught myself. Called switchboard and maintenance came and cleaned up. It was dishwasher that was leaking. Broken glass in dishwasher. Dishwasher not emptied prior to us arriving. Mirror in bathroom not wiped clean. Lamp in living room dusty on shade. We’re not picky, just an expectation for the price paid per night ( over $500/night)
10/10
Exceptional
17 Jun 2026
Melissa
Property was beautiful
Self
10/10
Exceptional
16 Jun 2026
TRACEY
Need more from the cleaning staff.
The check-in was amazing, twice now my room has been ready before the check-in time. Thank you for that!!!
The amenities are great and the rooms are very comfortable.
Self
10/10
Exceptional
15 Jun 2026
Gagandeep
Out pool was good and nice view
Friends
10/10
Exceptional
08 Jun 2026
Francisco
Our King suite was spacious and comfortable and we loved our private large terrace with an incredible view of the park and the lake. The rooftop pool and hot tubs were excellent and again with the amazing views. We borrowed bikes to ride down the waterfront and found the location perfect for walking downtown and by the water. We will definitely stay here again!
Partner
10/10
Exceptional
07 Jun 2026
Jake
Perfect location
Friends
8/10
Excellent
06 Jun 2026
TRACEY
For the price of what you pay to stay here, the extra fees are atrocious! Not only do you have to pay for parking every day, you have pay the resort fee and then the Bellstar fee.
It's pretty awful. The resort fee should be consolidated for everything. Paying over $3k to $4k when staying there, these added costs are ridiculous. I had to pay $2.50 for a toothbrush and the smallest tube of toothpaste ever!!!! The Grand does not charge you, and they give you free water in the rooms. The only reason I am staying here is because The Grand was not available. It's not that the rooms and amenities aren't good, it's what you have to pay extra and you don't even get water.
Self
10/10
Exceptional
02 Jun 2026
Claude
Excellent hotel. Location excellent.
Partner
10/10
Exceptional
25 May 2026
Jennifer
Beautiful views
Family_with_children
6/10
Pleasant
23 May 2026
Cosimino
The waterside view is fantastic. The size of the room was very good. The room could have been cleaner and the bathroom smelled of mold. The bed was comfortable.
6/10
Pleasant
22 May 2026
Jonathan
The Royal Kelowna was nice, but not great. It has a strong location and the rooms were tidy, but overall the hotel felt like a property that used to be excellent and has slowly stopped trying as hard.

The lobby is not very grand, and there were small things throughout the property, like parts of the elevators, that seemed worn down or in need of attention. The maintenance staff were great, and the rooms themselves were clean, but the overall management and guest experience felt a bit tired.

The front desk experience was odd. The staff did not seem especially interested in guests or in making the stay feel smooth. We had an issue where the showers in our room were not working properly. After spending an evening in the room, we were told it was “impossible to fix” and were offered another room. We packed everything up and moved from a Premium Suite to a regular suite, which was not the end of the world, but the front desk staff were unable to process any sort of refund or adjustment. I was told I would have to come speak to someone at the front desk about it later. They saw me walk past several times after that but never followed up or mentioned it.
The in-room amenities also felt cheap for the type of property: basic shampoo and conditioner, and a poor-quality hair dryer. It gave the impression that costs had been cut in places guests would definitely notice. Overall, it is an odd hotel in a great part of Kelowna.
Partner
10/10
Exceptional
21 May 2026
Anthony
Beautiful room. Clean. Right downtown. As good as it gets!
Family_with_children
10/10
Exceptional
20 May 2026
Tobi
Beautiful place. Gym could be better.
Partner
10/10
Exceptional
20 May 2026
Todd
Everything was as it was last time clean quiet more than adequate.
Partner
10/10
Exceptional
15 May 2026
Barbara
Great pool and hot tubs
Partner
10/10
Exceptional
15 May 2026
Michael
Great location and a great short term rental stay. I’d stay here again.
Partner
10/10
Exceptional
11 May 2026
Myrna
Beautiful stay. Amazing view and very clean and well kept. A little dated in some areas but hardly worth mention. We did splurge to stay here though. Quite pricey. Probably can’t stay again. Too expensive. But nice stay
Partner
8/10
Excellent
05 May 2026
Deanna
Rooms are very large and well equipped. Beautiful view and surrounding gardens
Friends
10/10
Exceptional
04 May 2026
Kimberly
Great as always.
6/10
Pleasant
30 Apr 2026
Colin
Great property. Have stayed here a few times now. Made the mistake of sleeping on the sofa bed. Not good. Unless you enjoy seeing your physiotherapist for treatment afterwards.
10/10
Exceptional
23 Apr 2026
Michael
Great location
10/10
Exceptional
23 Apr 2026
ozzy
Very clean and quiet
Family
8/10
Excellent
21 Apr 2026
Marc
Outdoor pool was great
Family_with_children
10/10
Exceptional
21 Apr 2026
Hayden
Very nice - amazing location - the pool is awesome. A little dated but still nice.
10/10
Exceptional
21 Apr 2026
Patrick
Nice
10/10
Exceptional
21 Apr 2026
Kristina
Pool area could be a little cleaner! We loved the hotel will definitely be back. Very comfy beds
10/10
Exceptional
20 Apr 2026
Jocelyn
Excellent overall!
Family
10/10
Exceptional
19 Apr 2026
Lisa
The room was very clean and the staff were super helpful
Self
10/10
Exceptional
18 Apr 2026
John Leslie
Great location for walking downtown. Quiet, clean property on the boardwalk.
Partner
10/10
Exceptional
17 Apr 2026
Kseniia
Great experience
10/10
Exceptional
16 Apr 2026
Erin
Yes! Just Yes. One of the best hotels I’ve stayed at in the past 2 years.
Self
8/10
Excellent
15 Apr 2026
Gordon
A very nice resort atmosphere with the rooftop hot tubs & infinity pool but small maintenance items such as scarred walls / doors & silicone refresh req'd in the washrooms is making this resort starting to look tired. In addition, there were no USB ports in the our room, which made phone charging impossible. VERY disappointed that a self-proclaimed high end resort would have a parking charge of $24 / day + an amenities charge of $20 / day. Also surprised that a complimentary capucinno machine wasn't available in the lobby as a welcoming touch. Even the Kanata Inns have such a setup. The staff were very helpful & friendly though.
Partner
10/10
Exceptional
15 Apr 2026
Breanna
It’s always amazing when we come here! My only minor complaint this time is our room was above the restaurant and we could hear the music the entire time! Otherwise beautiful and appreciated the kitchen and all the other amenities
Family
6/10
Pleasant
15 Apr 2026
Paul
The Royal Kelowna is unfortunately not the greatest experience. They charge extra for everything. The price you see is not the one you pay. The resort fee in winter is ridiculous for example. Parking is extra also. You are probably better off finding somewhere which better meets your needs and provides a final price when you book. We were not impressed
8/10
Excellent
14 Apr 2026
Eva
Beautiful hotel and amazing front desk staff. We had a cleanliness issue in the room, which took two days to resolve. The front desk staff was very helpful and did everything they could to make sure it was taken care of. The pool area was better than the picture. I highly recommend this hotel.
Family_with_children
10/10
Exceptional
11 Apr 2026
Elijah
Yes all good
10/10
Exceptional
11 Apr 2026
dale
Great as always. Love to stay here. Easy check in Parking a little tight if you have a large vehicle. Can’t beat the pool on the roof
Family_with_children
10/10
Exceptional
08 Apr 2026
Robbie
All good.
10/10
Exceptional
06 Apr 2026
Cung
Great pool view and quiet
10/10
Exceptional
05 Apr 2026
Vrisheil
Yes, nice infinity pool overlooking the waterfront area. Beautiful!!!
10/10
Exceptional
04 Apr 2026
Bolanle
The hot tub was great 👍, you see the beautiful views
Family_with_children
10/10
Exceptional
04 Apr 2026
Pearl
Amazing pool with breathtaking views!
Our stay was comfy, lovely building w perfect location.
10/10
Exceptional
31 Mar 2026
Himanshu
Awsome
10/10
Exceptional
30 Mar 2026
Lana
I have stayed here multiple times and it's always amazing!
10/10
Exceptional
28 Mar 2026
Samantha
Kitchen utensils like knives etc were worn out/bent. But otherwise had what we needed
10/10
Exceptional
24 Mar 2026
Maryanne
Always happy with the Royal, particularly because of the location and the laundry!
10/10
Exceptional
24 Mar 2026
Sean
We really enjoyed our stay. The suite was perfect, and the location can’t be beat. Enjoyed walking around downtown Kelowna and also enjoyed evenings on our balcony.
Family_with_children
2/10
Poor
23 Mar 2026
Jan-Willem
Misleading photos. Staff sit at the ground floor level and buzz anyone in. Random people roam the halls. The bed and pillows were the cheapest, most uncomfortable I have ever encountered in a hotel. The pool was fine but the whole thing just had a really depressed, depreciated, unsafe feel. The AC was controlled centrally and the temperature sensor didn't work. Weirder still they kept pumping in hot air even though it was actually fairly cool outside, so we were trying to use the AC to offset the unnecessarily high heating. The whole thing was grim and depressing. We left early.
Partner
10/10
Exceptional
21 Mar 2026
Meagan
Loved the pool and hot tub.
Family_with_children
10/10
Exceptional
19 Mar 2026
Hossein
New building is much better than old one.
Family
10/10
Exceptional
18 Mar 2026
Kenneth
The hot tubs were down for our stay. It was really cold out so I was hoping to warm up in the tubs
10/10
Exceptional
17 Mar 2026
Spencer
Great stay
Partner
10/10
Exceptional
16 Mar 2026
Krista
Amazing! We stay here every year and are always impressed with this property. We will continue to return.
Partner
10/10
Exceptional
15 Mar 2026
Carson
Great
10/10
Exceptional
15 Mar 2026
Kim
amazing hotel, excellent service, recommend !
6/10
Pleasant
12 Mar 2026
Ajit
Not bad. Not great. Not really a full service hotel. Rooms need some work booked a suite and the bed felt super dated. The guy swiped my card and then held it until I got my id out like it wasn’t my card I didn’t appreciate that.
2/10
Poor
09 Mar 2026
Richard
Not recommended.
Room close to adjoining restaurant was subject to constant music all until 10pm.
Older outdated hotel and furniture.
Staff unpleasant and not customer oriented.
Some of the pool areas were not working.
Partner
10/10
Exceptional
08 Mar 2026
Russell
Great location, great customer service and very clean.
Friends
8/10
Excellent
05 Mar 2026
Nicolas
Amazing location and offseason rates are tolerable given the downtown waterfront location. There were a few things about the suite configuration that were odd, but nothing that would make me choose against staying there again. Having a full kitchen, not to mention spectacular lake views, make this place worth staying at.
Partner
10/10
Exceptional
04 Mar 2026
Michael
Great location, fabulous views, friendly & helpful staff, plus wonderful amenities. We had a memorable stay
10/10
Exceptional
26 Feb 2026
Rhonda
Re
8/10
Excellent
24 Feb 2026
Keith
Nice place clean and quiet great view excellent location helpful and friendly staff
10/10
Exceptional
22 Feb 2026
Kate
Great location, beautiful suites with all the best amenities
10/10
Exceptional
19 Feb 2026
Hannah
Spotless room, kind staff amazing pool!!!
4/10
Poor
16 Feb 2026
Erika
I love the location and rooftop pool/hot tub but the quality of the simple things like toilet paper that was so cheap it felt like sandpaper, cheap less than dollar store paper towel, and watered down dish soap was unappealing coupled with black mold in the shower.
Leisure Partner
10/10
Exceptional
16 Feb 2026
Rod
Clean room and a fantastic location.
Leisure Family
10/10
Exceptional
14 Feb 2026
Amy
This hotel is fantastic. They offer huge clean rooms with a water view and a rooftop pool and 3 hot tubs open all year from 6am-11pm. The staff are also fantastic. I would definitely stay here again.
Leisure Friends
10/10
Exceptional
09 Feb 2026
Dani
Great room
10/10
Exceptional
08 Feb 2026
Caitlyn
Great staff lovely stay!
10/10
Exceptional
08 Feb 2026
Kelly
It was great except we arrived early (11 am) and let the front desk know we’d love to pay to get in early- he said he’d text us when the room was ready- we got back at 3:30 and it was a new guy who checked at 3:45 and our room was finally ready- they also said no late check out which we’re not used to - the front desk guy told us Sunday is the busiest day for check in - we were there until 5 and there were not many people checking in
Leisure Friends
10/10
Exceptional
08 Feb 2026
Jack
Immaculate room with lovely view over park and waterfall. Cozy bed with nice linens. Spotless bathrooms. Nice kitchen with Sub-Zero fridge!! Don’t let the lobby fool you. This place is extremely nice and great value for the money.
10/10
Exceptional
08 Feb 2026
Rachael
A welcomed surprise at a great rate
Business Self
10/10
Exceptional
06 Feb 2026
Leah
Very spacious, great views, and clean.
Leisure Friends
10/10
Exceptional
06 Feb 2026
Curt
Super friendly staff, large well appointed rooms.
10/10
Exceptional
06 Feb 2026
Joseph
Very clean and spacious
10/10
Exceptional
05 Feb 2026
Caroline
Great location. Room was spotless and well designed. Pool and hot tubs are also great
Friends_and_family Family
10/10
Exceptional
02 Feb 2026
Christopher
The room was amazing. The hot tub and pool on the roof were wonderful.
Business Family
10/10
Exceptional
01 Feb 2026
Maya
Spacious, clean suite. Perfect for families. The pool is awesome. Our only complaint would be that the TVs didn't work most of the time and the staff was unable to figure them out either for us.
Leisure Family
10/10
Exceptional
31 Jan 2026
Chris
Friendly and accommodating front desk.
Friends_and_family Family
10/10
Exceptional
30 Jan 2026
Carrie A
Clean, spacious room. Very quiet and had everything we needed. Rooftop pool and hot tubs were great!
Leisure Partner
10/10
Exceptional
27 Jan 2026
chelsea
Check in was quick and easy. Room was spotless.
Leisure Family

Location & surroundings

The Royal Kelowna - Bellstar Hotels Resorts
1288 Water Street, Kelowna, Bc, Canada

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The Royal Kelowna - Bellstar Hotels Resorts

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