Name: Super 8 by Wyndham West Kelowna
Address: 1655 Westgate Rd, Kelowna, V1Z 3P1, CA

10/10

Exceptional

21 Jul 2026

Tetiana

Great stay)))

Family_with_children

4/10

Poor

20 Jul 2026

Richard

Guests leaving pets unattended in their rooms. Barked for hours. Front counter staff took no immediate action.
If you allow pets in your hotel, it must not have a negative impact on the other guests!!
Very disappointing
☹️

Family

10/10

Exceptional

20 Jul 2026

Sarbdeep

👍👍👍

Family_with_children

2/10

Poor

19 Jul 2026

Joseph

This hotel was kind of sketchy. Shortly after check it 3 cops cars pulled to deal with a young couple with a baby that were fighting in the hotel, the next morning a big East Indian family were fighting on the parking lot in front of the hotel. Probably won’t stay here again.

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Jamie

The people on the second floor were stomping around at 2am.
Breakfast room was undersized considering the number of guests.
Our pet friendly room smelled weird, but the a/c was ice cold.
Couldn't take our dog to the breakfast room so only option was lock her in the room and let her bark at every noise or stand in the hallway with her and take turns with my 10 year old.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Steve

Good

2/10

Poor

16 Jul 2026

Albert

Dirty. Never going to stay there ever again. I rather sleep in my car. Bring a black light to check. I stay in hotels Monday to Friday for work and this one takes the cake. I'm traumatized and will never set foot in this particular hotel again.

Self

10/10

Exceptional

15 Jul 2026

Rory

It was a good value for the money

Partner

2/10

Poor

15 Jul 2026

Kali

The staff was really kind, but the hotel itself had an uncomfortable feeling. The room had a faint smell of vomit. The staff offered to switch rooms but we felt so uncomfortable at the property we decided to stay at another hotel. There is also no elevator so if that is an issue for you, you should request the main floor.

Friends

2/10

Poor

14 Jul 2026

Margaret

No one at front desk and I arrived. There was a scribbled note saying back in 10 minutes. I waited 15 minutes and then phoned the hotel. No one answered of course because no one was at the front desk. After 20 minutes someone showed up. I don’t think it was her fault, I think she was the only one available. The motel was in the middle of nowhere, nowhere to get food except a Chinese restaurant. There were no dishes, cutlery or drinking glasses in the room. What is the point of a kitchenette if there’s nothing to use? The TV was a pain in the neck to figure out. I called the front desk to ask for help. 40 minutes later someone came. It was not a great experience. I do not recommend this property.

Self

10/10

Exceptional

14 Jul 2026

Dawn

The beds were so comfy.

Partner

10/10

Exceptional

12 Jul 2026

antonio

Room is clean water is very good pressure staff very polite

Partner

2/10

Poor

11 Jul 2026

TONYA

The room was not clean, dirty walls and chairs, ice machine broken, hot tub broken. Musty had a kitchenette with no utensils or cooking pots.

Family_with_children

10/10

Exceptional

09 Jul 2026

Mohit

Great stay. Staff friendly and helpful

Self

8/10

Excellent

08 Jul 2026

Michael

Location was quiet

Partner

4/10

Poor

07 Jul 2026

Alan

Room was clean but had a chunk of the vynal floor missing. The beds were fairly hard and uncomfortable. Also the out let by the night stand was very lose in the hole in the eall5and had no cover over it so kinda dangerous. Also the out let by the work station was missing all together just a hole in the wall with an extension cord run to that spot. Breakfast was well stocked but very basic just cearl toast yogurt fruit and waffles and Muffins. The desk staff although we had to walk past them every time we came and went never acknowledged us with a good mor6or hello. Even though not busy. They wouldn't even look up from thier screens when you went by. The cleaning staff was friendly and always said hello. However cleaning carts were left in the hallway 24/7 right at the main intersection next to laundry room so you had tomgo around them to get past not a big deal but just an inconvenience.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Kevin

no common areas or outdoor seating.
few amenities near by

Family_with_children

6/10

Pleasant

05 Jul 2026

Melissa

Our room happened to be on the 2nd floor which is where the breakfast room is. If you’re on that floor and have hopes and dreams of sleeping in I wouldn’t count on it. Kids running up and down the hallway and the traffic of everyone going to and from the breakfast room meant an early wake up call each morning.

Friends_and_family Friends

8/10

Excellent

04 Jul 2026

Jane

All was ok

Partner

6/10

Pleasant

01 Jul 2026

Gurwinder

Very limited option in the breakfast

Family_with_children

10/10

Exceptional

29 Jun 2026

Joan

Clean

2/10

Poor

28 Jun 2026

Euan

They need to make sure the room they give you isn’t already occupied so never leave anyrhing valuable in your room.
Also someone had spilt paint on the floor of the next room they gave us and they were just happy to leave it that way.

6/10

Pleasant

27 Jun 2026

Nathan

Was good stay, lots of parking like that its free

Self

8/10

Excellent

27 Jun 2026

Margaret

All good. Clean, easy parking.

Partner

6/10

Pleasant

25 Jun 2026

Trent

Hi over all the hotel was alright but there should be doors on the rooms that are facing the parking lot so people can in the back and see their vehicles and my room was ok a little noisy a couple times but not bad I would have to say that the cleaning of the room when I arrived was a little bit not too good so for that matter I’m giving the super 8 in Kelowna a 4 star rating thank you

Self

10/10

Exceptional

24 Jun 2026

K

All was good. Nice location for west Kelowna.

Partner

2/10

Poor

21 Jun 2026

Safdar

Staff are not at all helpful, especially the GM named Sachin. He was so rude and very unfriendly. I wonder how come such person works in hospitality industry.

Family_with_children

6/10

Pleasant

20 Jun 2026

Pamela

due to surcharge of 30$ each for arriving early (even though hotel half empty and rooms ready), we did not pay it so did not have time for the hot tub or pool

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Ruth

Room clean and well appointed. Nothing special but everything you need. Didn’t use the pool as looked a bit small.
Impressed with the breakfast choice, as was just expecting a pot of coffee and a couple of muffins, but had cereal, toast a waffle maker etc.

Partner

6/10

Pleasant

17 Jun 2026

Jordan

In 2026, no hotel should have choked - or tiered - internet. I couldn't watch videos because I would have had to pay extra - for the kind of high-speed internet that nearly every hotel provides for free.

Self

4/10

Poor

14 Jun 2026

Dorothy

No help. Didn’t have what I signed up for. Pool etc. terrible greeting with no information. No a decent restaurant. My bed sheets smelt like the never had been washed. Paid too much. Even the front door was filthy. Need to update and clean. Terrible place to stay. Wasted my money

6/10

Pleasant

13 Jun 2026

Cody

It’s an affordable accommodation particularly if you have a large family to accommodate.

Family_with_children

10/10

Exceptional

13 Jun 2026

Carole

The room was clean. Breakfast was good, they had boiled eggs along with fruit which is a little healthier than the standard toast bagels, muffins and waffles which they also had. The pool and hot tub were warm and it had a shower.

Partner

2/10

Poor

11 Jun 2026

Kelly

Was extremely disappointed with Super 8 and when we checked out asked to speak with manager and were told they were unavailable and they’d call us back but never received a call. We will be contacting Wyndham to file complaint. Upon arrival there was a group smoking right outside the main doors so lobby was filled with smoke, front desk attendant said he was going to speak with the group and have them move but he never did. Floors throughout hotel were filthy and overall very run down. There were dogs barking and kids running through the hallways until quite late, seemed very out of control. When we got up in the morning we realized the mattress protector under our sheet was covered in urine stains as was the bed skirt had stains all along it, we were in a pet room so I’m pretty sure the stains were pet urine. Definitely will NEVER stay here again and would obviously never recommend it! Paying almost $300 for the night here was an absolute rip off! Terrible experience:(

Partner

6/10

Pleasant

09 Jun 2026

Laura

Just be aware there is no elevator so book on the first floor if u don’t like stairs. However, the breakfast is on the second floor so stairs to get to that.

Friends

8/10

Excellent

08 Jun 2026

Monique

Nothing

8/10

Excellent

07 Jun 2026

Howard

One of the nicer Super 8's we have stayed at - clean and in very good repair.

6/10

Pleasant

07 Jun 2026

Scott

Parking was good staff was friendly but the hotel itself could use some TLC

Self

6/10

Pleasant

06 Jun 2026

Dan

OK stay but had to shower in morning with cold water.

Partner

6/10

Pleasant

05 Jun 2026

Daniel

Lots of available parking. Close proximity to the rink.

Family_with_children

10/10

Exceptional

04 Jun 2026

Judy

Was all good

Family

6/10

Pleasant

02 Jun 2026

Beau

Tv didn’t work - a few basic items were missing like mugs/iceboxes

Self

6/10

Pleasant

28 May 2026

Thomas

Poor breakfast that was supposed to be included, no coffee, no eggs, no bacon, no sausage, absolutely disappointing, almost to the point of false advertising. Breakfast was not an option!!!!

10/10

Exceptional

27 May 2026

Michael

!

Self

4/10

Poor

24 May 2026

Dave

My room was left open by housekeeping. Noticed at 7.30 pm… staff were not always available..

Self

8/10

Excellent

19 May 2026

Barry

It was a decent hotel. Good location

8/10

Excellent

14 May 2026

Sheron

The beds are terribly high for seniors

Family

8/10

Excellent

13 May 2026

Yaroslav

Good for its money

Family_with_children

6/10

Pleasant

12 May 2026

Wendy

The room was in need of dusting.

8/10

Excellent

11 May 2026

Brian

Hot tub was warm enough but the jets did not work properly

Partner

6/10

Pleasant

11 May 2026

Ramya

It's very old and has no elevator. Upgraded to a room with a kitchen. The kitchen is not equipped well at all. Missed a lot of things in the room: shower curtain, towels, hand wash, dish soap.Overall OKAY.

Family_with_children

8/10

Excellent

10 May 2026

SUKHMINDER

It was good

Family_with_children

8/10

Excellent

10 May 2026

David

Room was clean, weak water pressure but lots of hot water

Partner

8/10

Excellent

09 May 2026

Thangavelu Rajan

Very clean and comfortable rooms . Staff at front desk was excellent. Very courteous polite and informative.
Breakfast was very basic and could be improved.

Partner

8/10

Excellent

05 May 2026

Rajdeep

Parking area very big lots of parking available and rooms are clean and well maintained, breakfast fresh

Friends

8/10

Excellent

04 May 2026

Celina

I appreciate a pet friendly property.that is clean and safe.
The front desk staff were kind and helpful.

Pet

8/10

Excellent

03 May 2026

Linnea

Very clean and quiet. Great value

Self

4/10

Poor

01 May 2026

Tracy

The room had newer carpet and newer tile in the bathroom and a bad new paint job. Room needs a good cleaning. A electrical box was cut into the wall under the TV but not being use as you could see insulation. Sound proofing in the walls and floors were not good as we could hear the person above us walking late at night and early in the morning. The room had a mini kitchenette with a small fridge and stove top. No pots and pans, no cutlery and one plate and one coffee cup. There was no table but the room obliviously had one at one point as there was two chairs. We asked for a queen bed and got a double that was shoved way over to the window leave a huge space between it and the kitchenette. Dog was whining first night across the hall, Door beeping one morning as the neighbours had not fully closed there door and we had to get up and close it to stop the beeping. Breakfast was what we expected - with cold cereals, fruit, toast, waffles, boiled egged, yogurt, juices, coffee and tea. Did not use pool and hot tib as there were too many kids when we had time to go. Hotel is really not walkable to anything close except for Jades restaurant attached to it. Staff were friendly but we found the entry wall could have been kept a lot cleaner. We would probably look somewhere for when we come back to Kelowna.

Partner

10/10

Exceptional

01 May 2026

Narender

Good place at affordable price and with all facilities.

Highly recommended

Friends_and_family Family

2/10

Poor

30 Apr 2026

Carolyn

There were only 2 towels in our room, the next morning we asked for more towels, the front desk said ok, we went back that evening and no house keeping done at all, we went to the front desk to get the towels and let them know we didn’t get clean towels nor was our room even touched, they said they would look into it, the next day they came a and just pulled out sheets up, there was a wet towel on one of the beds, still garbage in the bins, didn't replace the toilet paper just about ran out, will not stay there again, and do not recommend

Friends

2/10

Poor

27 Apr 2026

Susmita

Lack of maintenance

8/10

Excellent

23 Apr 2026

Chris

Weak breakfast

Friends

10/10

Exceptional

21 Apr 2026

Kendall

All around great stay for thr money

Family_with_children

6/10

Pleasant

21 Apr 2026

Shannon

Pros:
There was plenty of parking outside and check-in was quick.

The beds were clean and comfortable. I didn’t take a photo because we dove right into them haha. There was a bedside table with a lamp and two working outlets to charge our phones. The room also had a TV with cable, and they provided WiFi details and instructions to use the TV with your key card.

They provided two small bars of soap, plus small bottles of lotion, conditioner, and shampoo. I have thick, long hair and the shampoo would have been enough for two washes. There’s also a pool available, although we didn’t use it.

The room had a table with two chairs, a good-sized fridge, a microwave, and a single-serve coffee maker with coffee and two types of tea. The continental breakfast included cereals, a make-your-own waffle station, apples, toast, muffins, yogurt, juice, coffee, and tea. Breakfast ran from 6:30 to 9:30.

Check-out was easy. We went down at 9:30 and were done quickly.

Cons:
They forgot to bring towels to our room. My friend went to the front desk around 11:30 at night and they gave us some right away, so it was an easy fix.

The bathroom light and fan didn’t work, and the fan vent was hanging loose from the ceiling. We didn’t ask for it to be fixed since we were only there one night, but these are basic amenities that should be working, so I knocked off 1.5 stars.

Overall:
I’d say a solid 3.5/5 stars.

Friends

4/10

Poor

20 Apr 2026

Laura

The room was not stocked with supplies. The room was not clean.

Family_with_children

8/10

Excellent

17 Apr 2026

shawn

Lots of free parking and full coffee carafes in the morning

Partner

4/10

Poor

15 Apr 2026

Caleb

No gym, despite being advertised. Definitely a budget option and “amenities”/lack thereof reflect that. Staff was trying though.

6/10

Pleasant

12 Apr 2026

Tara

Not what I expected from a Super 8. It was adequate and clean enough. Could use a dust and fix of chipped furniture. Price certainly reflects the condition. It was quiet and served its purpose.

Self

4/10

Poor

11 Apr 2026

jithin

please carry a step ladder to get in to bed. if you have 6 feet tall then its ok, otherwise you should learn to high jump every time if you need sleep

Family_with_children

8/10

Excellent

10 Apr 2026

Dale

Are stay was very quiet

Pet

8/10

Excellent

06 Apr 2026

Carla

Overall, I had a good stay at this hotel. The location was convenient.

The only downside was that there was a noticeable smell of food in the afternoon, likely coming from the restaurant downstairs. It wasn’t overwhelming.

Partner

8/10

Excellent

05 Apr 2026

Perla

The parking space is excellent, room is clean, not just enough brightness in our room and extension cord for the tv is hard to find.And thank you for providing continental breakfast.Wish you guys add cook your own waffles for breakfast thingy. Thank you

Family_with_children

8/10

Excellent

30 Mar 2026

Dawn

Clean room, super friendly staff. Nice having Asian buffet adjoining motel. Nice hiking trail close by

Pet

10/10

Exceptional

27 Mar 2026

James

Teas good

Partner

2/10

Poor

25 Mar 2026

Shar

Noisy, cold and dusty

Friends_and_family Family

6/10

Pleasant

19 Mar 2026

Lisa

Everything was good other than front desk girl heating up food & setting a microwave on fire at 3am setting of fire alarms and disrupting everyone in hotel to go outside and wait for fire trucks to arrive. That's a first for me and hopefully the last. I'm glad it was nothing serious but scary all the same to be woke up in the dark by blaring fire alarms.

2/10

Poor

17 Mar 2026

Crystal

Additional charges for pet on top of the regular booking fee. Breakfast watered down coffee, muffins and toast. No soundproofing. Not clean, especially the bathroom and the walls. The smoke detector was missing.

Pet

8/10

Excellent

16 Mar 2026

Jeffrey

It was clean. The staff were courteous and helpful. The room was pleasant.

Family_with_children

6/10

Pleasant

04 Mar 2026

Terry

Below average

Self

8/10

Excellent

03 Mar 2026

Lee

When I booked it I wasn’t given the address and was confused between the two locations. It was still ok just a little farther than expected. Across the bridge in West Kelowna. Staff was nice, room was good, location worked ok laundry a block away. Just a bit of a drive to the store.

Self

10/10

Exceptional

28 Feb 2026

Lisa

Clean big room, super comfy bed.

Self

6/10

Pleasant

21 Feb 2026

Faran

Breakfast was very ordinary and the hotel does not provide water bottles.

10/10

Exceptional

20 Feb 2026

shane

Didn't get my damage deposit back

10/10

Exceptional

17 Feb 2026

Farhana

it was incredible experience stay at Super 8. We will come back again.

Family_with_children

2/10

Poor

15 Feb 2026

Dwayne

The pet room was very very stinky. We changed to a different room where the tv didnt work even with the help of front desk. Very noisy with people going in and out of the back door all night. The breakfast was upstairs at the end of the hallway. Very inconvenient.

Friends_and_family Family

8/10

Excellent

14 Feb 2026

Brady

Very welcoming

Leisure Family_with_children

10/10

Exceptional

05 Feb 2026

Alan

Quite large rooms, clean and functional. Breakfast and the pool were enjoyed by the kids.

Leisure Family_with_children

6/10

Pleasant

01 Feb 2026

JASBIR

Breakfast not good. Not much choice

Leisure Partner

2/10

Poor

01 Feb 2026

Barbara

Not very good. Stayed a year ago much better. Breakfast was great a year ago. Now not good. Very little variety. Will not go back

Leisure Partner

6/10

Pleasant

28 Jan 2026

Blair

Breakfast needs improvement to keep up with most competitors
Asked for wake-up call but none received

Leisure Family

8/10

Excellent

26 Jan 2026

Thomas

Staff were very helpful although I was quit disappointed with the breakfast buffet

10/10

Exceptional

11 Jan 2026

Nicole

Kids enjoyed pool. Staff was super friendly. Rooms quiet and clean. Excellent breakfast

6/10

Pleasant

08 Jan 2026

Oscar Ernesto

N

Leisure Family

8/10

Excellent

02 Jan 2026

Dawn

Noisy stay.

Leisure Family

10/10

Exceptional

09 Dec 2025

Brenda

Great comfortable stay and quiet for my family and I

10/10

Exceptional

08 Dec 2025

Christine Jean

The room was decent for a 1 night stay. The check-in and check-out process was smooth too. We indeed enjoyed our stay.

Leisure Partner

6/10

Pleasant

03 Dec 2025

Patrick

Great staff

Leisure Partner

6/10

Pleasant

30 Nov 2025

Vaile

Rooms couldve been cleaner. Short on towels.

Leisure Family_with_children

6/10

Pleasant

24 Nov 2025

Ashley

Breakfast is rotting fruit, toast, sugary cereal and yogurt.
My check in experience was with a gentleman who seemed to never have worked the front desk before. He asked me to use my credit card for the incidental charges, which is normal, however i have him my card and ID upon arriving to which he claimed for a brief moment to not have it when the charge was being asked for. A bit sketchy in my opinion. The parking lot was well lit. The rooms are clean, but smelled terribly of cigarettes. For that i won't be back.

Partner

8/10

Excellent

24 Nov 2025

Leslie

Our room was clean and spacious.

The pillows were a little bit oversized and firm. I guess we should’ve asked for size that we appreciate it.

The staff at the front desk were very polite and respectful.

Breakfast was basic and simple. Something to start your day.

The coffee was good.