The Shakespeare Inn

8/10

Excellent

26 Jul 2026

Anthony

Lovely location

10/10

Exceptional

26 Jul 2026

HELEN

Great family room, really large and lots of little details had been considered to make our stay really comfortable. Really loved how the room was accessed straight from the beer garden so the kids could easily go outside and play and we could take a cup of tea outside in the morning. Lots of parking and great location just a short drive from Blists Hill (which has a great playground!) and Iron Bridge. Had an evening meal in the pub and it was great, huge portions and very relaxed. The beer garden and rooms are up some quite steep steps so the only negative would be if you have mobility issues. Great views from the beer garden though! We will definitely return.

10/10

Exceptional

26 Jul 2026

Allan

Very quiet when I arrived at 5, but everything went well.

10/10

Exceptional

25 Jul 2026

Natalie

Nice stay in a beautiful area

8/10

Excellent

19 Jul 2026

Mr and Mrs

Clean, spacious family room. Patchy wi-fi, slightly out-dated bathroom but clean and usable. Basic pub grub, but be aware they don’t do breakfast. Lots to do in the area and a good price, would definitely stay again.

Family_with_children

10/10

Exceptional

10 Jul 2026

John Michael

Lovely location. Perfect room. Super good value. Ample parking. Pub garden looked lush!

Partner

10/10

Exceptional

23 Jun 2026

Darren

A very welcoming place with friendly staff. The room was spacious and had everything that we needed. The food in the restaurant was good and plentiful and well priced. Beautiful location and ideal for walkers in the Ironbridge Gorge

Partner

6/10

Pleasant

29 May 2026

Trudy

The room was spacious but there was no working WiFi

Friends_and_family Family

10/10

Exceptional

29 May 2026

Joanna

Extremely good stay at The Shakespeare Inn, Coalport. Hotel rooms were immaculate with daily housekeeping and lots of little extras to make you feel at home. On the Thursday we dined in the restaurant where we decided to sit outside so we could enjoy our food with a view. Really beautiful place, nice and quiet, will definitely return!

Friends_and_family Family

10/10

Exceptional

11 May 2026

Cindy

Great spot right on the river in the valley with great walks around.

Friends_and_family Friends

6/10

Pleasant

12 Apr 2026

Justine

The rooms were clean and comfortable and belied the rather inauspicious entrance out the back of the pub. There were little touches (water, coffee/tea and biscuits) that made us feel welcome. The beds were very comfy.

Family

8/10

Excellent

29 Jan 2026

Terralee

Lovely little place, lovely room with lovely hot shower facilities which is rare to come by.
4 star rating only due to the pub being closed and nothing close locally to get food ect.

Leisure Family

10/10

Exceptional

17 Dec 2025

Alison

Cosy traditional pub with good amenities, a comfortable bed and everything
You need for a short stay. Excellent choice of food and drinks and great location.

Leisure Partner

10/10

Exceptional

11 Dec 2025

Jordan

The check in was really easy, the area was great, the room was nice and clean and had everything you needed. Will stay again

Business

10/10

Exceptional

30 Nov 2025

Simon

Room was very clean and cosy. One light not working but not a problem as bedside lamp was more than adequate. Staff very friendly on welcoming us. Good set of complementary toiletries and great selection of tea coffee etc

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Jeanette

Staff fantastic as usual, room was great had all the amenities we needed , woukd defo stay again

Leisure Partner

10/10

Exceptional

01 Nov 2025

Alison

Cosy tradional pub with good selection of food and drink. Rooms have everything needed for short stay and ideal location for walking and visiting Ironbridge.

Partner

10/10

Exceptional

28 Oct 2025

William

Excellent staff. Fiod was amazing. Room super clean and staff very friendly. Would definitely stay again

Partner

10/10

Exceptional

27 Oct 2025

Amy

We stayed in the family room.The mattress on the bunkbeds were a little uncomfortable, but the room was lovely. Very clean and bright, and we were supplied with fresh towels, bottles of water, biscuits and tea, coffee and hot chocolate everyay. There is a good selection of food served and the staff were very friendly and helpful. The surrounding area is beautiful with lots of things to do close by. I would recommended The Shakespear Inn.

10/10

Exceptional

02 Oct 2025

Joshua

The room was clean and very cosy, the bar downstairs had excellent food and a nice selection of Whisky

Self

10/10

Exceptional

08 Sep 2025

Julie

Lovely stay

Lovely spacious room very comfortable, everything was very clean and everything we needed for our stay Kelley and her staff were as always very friendly and helpful. Will stay here again

Partner

6/10

Pleasant

07 Sep 2025

Verified traveler

Coalport stay

Rooms was as described in info. Plenty of space for a family. The small fridge was a nice addition. Room was above the bar so a little noisy but quietened down after 11.30pm. Room was quite light despite blackout blind on one window. No soap in bathroom but quickly addressed once staff advised.

Service was patchy. Not an overly friendly welcome with first request for payment. Ate in the pub but a bit disappointed with service, food and drinks.

Good playground and pub garden

Friends_and_family Family

8/10

Excellent

24 Aug 2025

Verified traveler

Excellent Place to Stay

This place is a hidden gem. Very comfortable place in a location close to attractions. The room and toilets were very clean. Good amenities. The parking was beside the road, but enough spaces. The only negative thing we felt was the unfriendly nature of the staff.

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

John

It's very close to some of the Iron bridge attractions, close to the river Severn, and within fairly easy walking distance to the town centre. The room we had was a family room, so more than big enough for us. There was no air conditioning, but a large ceiling fan kept the room cool . Food in the restaurant was excellent.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Allan

Just stayed for one night. Unfortunately they are shut on Wednesday so had to walk to sister pub across the river to get a meal( which was ok)
Room was very good and granddaughter loved the playground

Leisure Family_with_children

10/10

Exceptional

27 Jul 2025

Verified traveler

Lovely room very comfortable bed. Hotel in quiet location very picturesque

Partner

8/10

Excellent

02 Jul 2025

Neil

Nice place

Great room, stunning location and easy check in

Business

10/10

Exceptional

29 Jun 2025

Fabiane

Lovely place to stay

Went to a regatta at Ironbridge. Travelling on my own I felt safe at the accommodation and it was a lovely stay. The food at the pub is amazing and all the staff so friendly and helpful. The room was very cute and had everything that I needed, including a small fridge that was a bonus as it was very hot and kept my water cool. Parking is next to the pub and had no issues. There was a fan in the room that kept the room cool overnight. Def recommend.

Self

8/10

Excellent

24 Jun 2025

Matthew

Quiet retreat from the world

Beautiful location. I tend to stay on Tuesdays and Wednesdays when the pub is closed. Then it's a really quiet place to relax. The rooms are quaint and clean, if a little dated.

Business

10/10

Exceptional

22 Jun 2025

Leanora

Good break nice area to stay

A good experience.good staff friendly and helpful

Partner

8/10

Excellent

09 Jun 2025

Jade

Pleasant stay for what I needed after arriving late after a wedding party nearby, I had a lovely view from my room, staff are very helpful and friendly

Self

10/10

Exceptional

06 Jun 2025

Rohan

Excellent

Business

8/10

Excellent

05 Jun 2025

Vince

Room was ok, but being a pub, it was disappointing to find on Friday that the bar shut after food service around 8:30pm. Had to walk over a mile in the dark to another pub for a drink.

No breakfast offer, so returned to the other pub next morning for that.

Self

10/10

Exceptional

09 Dec 2024

Karen

Well worth a visit.

Wonderful hotel, lovely staff, especially when the weather was not so great.

Friends_and_family Friends

10/10

Exceptional

23 Nov 2024

Alison

Cosy country pub near Ironbridge.

Overnight stay in cosy pub in Coalport. Although pub didnt open until 5pm, early room check in was available without issue . Clean room with comfy bed and everything you need for a short stay.

Partner

8/10

Excellent

23 Nov 2024

Thomas

Great room in a quiet peaceful area

Room and cleanliness was very good.
Parking out front available free.

Word of caution that on Wednesdays the pub is closed and therefore you have to do self check-in. So look out for a separate email from the pub directly.
Access is straight forward, although initially unexpected.

Business

10/10

Exceptional

22 Nov 2024

Amanda

Overnight Stay

Travelled for 1 night with my dad. Family room worked well. Staff helpful. Room condition excellent. Very clean. Pub food great

Friends_and_family Family

10/10

Exceptional

09 Nov 2024

David

Room was clean, plenty of tea and coffee makings! Pub closed at 10.00pm which was great as rooms were above the premises. Comfortable bed. A fair price for the room. All in all a very positive experience! Thank you!

Leisure Self

10/10

Exceptional

03 Nov 2024

John

Great location, friendly staff. Shame no breakfast option on-site

10/10

Exceptional

02 Nov 2024

Sarah

Memory Day

Lovely room, quiet, warm and comfortable.
Everything needed for a one night stay in Ironbridge.

10/10

Exceptional

20 Oct 2024

Swarnalatha

Great stay

We were there for two nights.
Staff were friendly on arrival.
We had a group meal on the Saturday. The food was good.
Service friendly and good.
The room was spacious, clean and light

10/10

Exceptional

06 Oct 2024

Verified traveler

Weekend away

Good sized clean room, comfy bed, rooms accesed via stairs

Self

10/10

Exceptional

16 Sep 2024

Henry

Give the Shakespeare Inn a visit..

Simple straight forward, pick up keys and enjoy the area.
The pub offer some tasty choices and Apple desert ticks the box.

Room was large without being too big and with windows front and back plenty of natural light.

Heating was just right with an additional portable heater if needed, but didn't need it. They also provide an Iron and Ironing board which is a nice touch.

My one niggle was there is no heating in the bathroom, as the weather was mild it's not an issue but come November it might, a heated towel rail would be just enough to take the chill off when then time comes.

Out back there is a small play area with swing, seesaw and roundabout (which I had a go to test)

Otherwise a very nice setup.

Partner

8/10

Excellent

16 Sep 2024

Philip S

Great room. Very clean. Had what I wanted in a room.

However, for those who are not good at going up steps this is not the property for you, as one has to climb up quite steep outside steps to reach at least two rooms.

The fridge in my room was very noisy.

Leisure Self

8/10

Excellent

09 Sep 2024

Susan

Nice quiet hotel down a country lane. Lots of parking, but was hard to find a space on a Friday night. Luckily someone moved so we were able to park. Room was a nice size with en suite. Tea making facilities were provided. Access to room was to rear of pub off the gardens so didn't have to walk through pub. No breakfast on site so had to find a local place. Evening meal was good

Partner

10/10

Exceptional

08 Sep 2024

Amy

Great find

Rooms were lovely and modern, very clean and comfortable. Staff were extremely helpful when we had a booking issue and sorted it out instantly. Plenty of parking and very quiet

Partner

10/10

Exceptional

16 Aug 2024

Norman

We enjoyed our stay food good our room was exhalent
the only minus was parking very limited

10/10

Exceptional

14 Aug 2024

Helen

Brett was very welcoming & responsive. Thoroughly enjoyed my stay.

Self

6/10

Pleasant

02 Aug 2024

Ian

The room and its facilities were adequate but rather disappointed to find the restaurant and bar were closed on the two days we were there. No welcome on arrival, just an email saying where to find the key.

Leisure Partner

8/10

Excellent

26 Jul 2024

Andrew

Great location in tourist spot with bar and restaurant. Disappointed however that they did not serve breakfast and there was no where else immediately nearby.

Leisure Partner

8/10

Excellent

09 Jul 2024

Peter

Great base for exploring the area. The rooms are lovely. Just disappointing that they don't do breakfasts.

Leisure Self

8/10

Excellent

23 Jun 2024

Verified traveler

Lovely little place

Staff really friendly and helpful.
Room was spacious, clean and well equipped.
The walls are very thin though and it was a little noisy while the pub was open but as soon as the bar closed it was very peaceful. We did hear our neighbour showering at 6am though so worth noting if you are a light sleeper. Wasnt an issue for us. Accommodation was perfect for our short stay.

Friends_and_family Family

10/10

Exceptional

21 Jun 2024

Jane

Fabulous

Fabulous stay room spacious comfy bed beautiful surroundings will definitely stay again

Partner

6/10

Pleasant

09 Jun 2024

MAUREEN

Nice area

Leisure Friends

8/10

Excellent

06 Jun 2024

James

Not the best check-in, but a comfortable stay

Check in was at a busy bar, and the first person I spoke to told me that someone else would deal with my check-in. So, I was left standing there with my bags with other customers trying to get past me to order drinks - until somebody else turned up. The room was on a terrace next to a children's play area, so it was noisy until the pub part closed. Still, the room was cosy enough. I was told that, when checking out, I could ask the staff present the following morning for an invoice. But, there was nobody there. The place was all locked up. They did however sort me out with an invoice very quickly by email later that day.

Business

8/10

Excellent

03 Jun 2024

Margaret

Unfortunately I didn't realise that yhey were closed on Tuesday and Wednesday
No food
I did book last minute.
Arrived very hungry.
I only received emsil one on road xx

Leisure Self

8/10

Excellent

24 May 2024

Sue

overnight stay for a local event

Stayed with my husband for an event locally, so one of the nearest hotels to Madeley. Pretty pub which gets quite busy. We stayed in a fab room at the front overlooking the road. We didn't hear any noise though.

Quite a large room with tea making facilities/biscuits. Good bed size probably, king, not as comfy as some I've stayed in but ok. Good sized bathroom with separate shower.
The pub serves food and we ordered bbq ribs, they did state as we'd not booked a table we would have to eat outside, however, in the end we were able to eat inside the pub. Basic pub grub, but presently nicely.
Friendly place, but note that the rooms are at the back of the pub and you have to negotiate a number of steps at the side to enter and exit. Well lit up in the dark, when we got back but unsuitable for the infirm or wheelchair users. You can go through the pub when its open though if you choose too.
Ok for us but wouldn't suit everyone, and great if you wanted to tour the local area.

Partner

10/10

Exceptional

15 May 2024

Jane

Room was comfortable. Plenty of coffee/tea etc and a handy little fridge too. Shame the pub wasn't open but it's a nice walk to their other pub The Half Moon and the food there was lovely.

Business_and_leisure Partner

8/10

Excellent

13 May 2024

Leslie

The location is convenient for occasional visits to family members living nearby. Dinner was very good, and I was fortunate not to have to pre-book.
On the downside, my car suffered damage (probably from an inconsiderate parker) during my visit, not noted until I had left, so I cannot be entirely sure where it occurred. However, parking bays are not marked. Of course one can't be confident that a poor parker will be honest about any damage, but it leaves an unpleasant taste.

Leisure Self

10/10

Exceptional

23 Apr 2024

Lynne

Annual meet up

My sister and I meet up once a year and we had a lovely stay. I got the booking wrong and forgot to ask for twin beds and they sorted it out for us. So accommodating. Lovely place for exploring Coalport and ironbridge.

Friends_and_family Family

6/10

Pleasant

17 Apr 2024

David

Despite the great reviews, I can only say I was disappointed and the stay was average. I knew the pub was closed on Tuesday when I booked and the access instructions were clear but the room was cold (the radiators were turned off I assume because the pub was closed) and the TV had no channels on (again because the source in the pub was turned off maybe?).

Business Self

4/10

Poor

03 Mar 2024

Verified traveler

Not recommend for a quiet night away.

Understandably the bar was busy on check-in with people drinking at the bar, but checking in we felt we were a nuisance to the staff. Once guided to our room we were asked if we would be eating at the restaurant. Before we could answer we were told they were full for the night, but might be able to squeeze us in. Again, making us feel a nuisance.
Considering it’s a family room with bunk beds, the music from the bar downstairs drowned out and semblance of relaxation and hard thumping bass/drums penetrated our room until just gone 11pm. This made it very difficult to get our 2 year old off to sleep. Just be aware this accomodation isn’t really suitable for family’s with young children, but more aimed at those who won’t be in the room until the bar has closed down stairs.

Friends_and_family Family

8/10

Excellent

18 Feb 2024

Verified traveler

Lovely warm stay.

We really enjoyed our stay in this roadside in n. The room was very clean, twin beds were warm and very comfortable. Coffee and tea provided. Sweet windows to look out onto the view.

We ate in the pub and enjoyed the very friendly atmosphere. Our food was hot and good portions. Very friendly staff. Overall it was lovely.

My only points to note were (and these wouldn’t stop me from staying again):
The chilli sauce could have been brought out in a little dish so that you could pour to taste over the salmon. My dinner was drenched in it and I had to scrape it off every bit of my asparagus and potatoes, it was swimming in it.

The toilet in the bedroom had a macerater I think? And made a hell of a racket in the night.

The shower was very weak.
The tap dripped all night and was echoing in the bathroom.
A hook on the back of the bathroom door for your dressing gown would have saved me having to lay it on the bathroom floor and I could only see the top of my head in the bathroom mirror as it was so high up the wall. Everything seemed very high up for a short person (5ft 4).

As I said, just little things that can make you tut, but nothing more. Brilliantly positioned for all the local sightseeing museums.

Thank you for a lovely stay.

Friends_and_family Friends

6/10

Pleasant

05 Jan 2024

Dave

Music really loud till 3.15amwas new years eve so to be expected i suppose.but cleaner moaned we 10 mins late leaving at 10.40.am.when we hadnt got any sleep.think you would get slight lie inon new years day.when asked if we could sit at table for drinks.was denied cause guests was coming later that night.had to fetch water from bar ourselves.not in room.shower gel was like water.bed was uncomfortable.

Partner

8/10

Excellent

28 Dec 2023

Anthony

Unhappy

My stay was ok but my room was over the bar and noise from below was awful but finished by 10 pm, being an older person age 77 being up late was not for me .I booked over the Xmas period 24-25-26-December but they were closed on Xmas day Monday 25 th and closed on day of departure 27 very poor they advertised breakfast but not available ,had to drive into Telford to get some .Sorry but won’t be back

Friends_and_family Friends

10/10

Exceptional

03 Dec 2023

Verified traveler

Very clean warm comfortable room. Exactly what we needed for a last minute one night stop off

Partner

8/10

Excellent

19 Nov 2023

Verified traveler

Accommodation nice standard. Clean. Staff accommodating FYI No breakfast on a sunday

Friends_and_family Friends

8/10

Excellent

13 Nov 2023

Dave Palmer

When I stayed at this property before breakfast was provided, I was considerably disappointed that breakfast was not available anymore. Also it was dark when I arrived and although there was sensor lighting outside the accommodation it was not clear enough to see the paving which was very slippery.
Overall my stay was good bed comfortable and I slept well.

Self

8/10

Excellent

18 Oct 2023

Matthew

Decent rooms, decent price.

The pub was closed when I stayed, so I was given instructions to access the room, which worked well. The room was well kept and comfy. The only real gripe was that there was no indication of the guest WiFi password, that I had to contact hotel staff off site for.

Business

6/10

Pleasant

15 Oct 2023

Verified traveler

This Inn offers one B but not Breakfast

Inn is more into being a pub and less interested in servicing its B&B guests. NO breakfast is offered and dinner is served in the pub with B&B guests having to wait their turn with pub patrons. Room is spacious and bed comfortable. Room is over the pub bar so some noise in the evening. Inn is some distance from Ironbridge Heritage Site.

Self

2/10

Poor

14 Oct 2023

Daniel

Awful - Damp Room and No Breakfast Available

Awful stay. Booked the B&B for me and colleague for 1 night and was emailed the day before to be told the Pub was closed and provided with instructions to obtain the key from a key book. The room smelt musty and damp to which the staff had addressed by placing a large automated perfume dispenser in the ceiling which made sleeping very difficult as the noise continually woke me up. In the morning the Pub was still shut and not open for breakfast so we was forced to leave on an empty stomach so this place can not claim to be an B&B.

Business

10/10

Exceptional

11 Oct 2023

Elizabeth

We booked on a Tuesday and wasn’t aware that it was closed on a Tuesday. Checking in was after 5 we called the number on the window and after 5 they answered and gave us instructions how to access the property.
Gorgeous location!!!
The only room available was a family room same price as a double so no problem. Access would be limited with a pram. Nice little private play area.
Bed wasn’t great very soft and a low bed but hey can’t please everyone. Clean and tidy plenty of towels pillows etc.
WiFi connection is very poor but if you want to get away from it all could be an advantage.
Lots of lovely pubs nearby all serving food so being closed wasn’t an issue but would have been great to have a nightcap and would have eaten there had it been open.
Would I stay again probably but I’ll make it not a Tuesday and book well in advance and see what a double room is like.

10/10

Exceptional

08 Oct 2023

Jeanette

Had a brilliant stay, room great facilities, fridge , ironing board and iron, hair dryer , tea making facilities, everything you need, staff are freindly and the food is fantastic quality for pri e, would stay jere again with out doubt

Leisure

2/10

Poor

15 Sep 2023

phil

Let down

Pub was cloesed on arrival had to ring and get booked in. Pub was closed on a Wednesdays night locals said it was closed monday Tuesdays and Wednesdays most weeks. Middle of no where quite hard to fond somewhere to eat. Looks like it could be a nice pub in a nice area but a closed pub in a quite area is pointless

Business

2/10

Poor

04 Sep 2023

Verified traveler

A B&B that only does half what it’s supposed to do

This was our second stay here and there are many good things about the Shakespeare Bed & Breakfast, so we were looking forward to our stay.

Unfortunately we only found out when we checked-in, that the owners had decided to stop serving breakfast sometime between us booking the room and arriving at the B&B, even though the rooms are actually above the property’s restaurant!

Apparently the owners of the B&B decided that they were not making enough profit from the breakfasts so they decided to stop serving breakfast altogether.

The rooms are not cheap, so I’m sure the owners will not go hungry (unlike their guests).

The problem is that the B&B is in a small village and there are not many places to eat breakfast nearby. We were given one suggestion that was 5 minutes walk away, but they didn’t open until 10am.

If we had known that it was a “Bed & Breakfast” without the breakfast, we would have booked somewhere else.

8/10

Excellent

30 Aug 2023

Verified traveler

Comfortable and clean

Lovely, spotlessly clean room and comfortable bed. Staff were friendly and helpful. The cooked breakfast (extra - only available at weekend) was very good. Would have given top marks but 2 things prevented me - the steep brick steps to the room - not only steep but had wet leaves on them - a bit dangerous and the constant music from the bar below spoilt the otherwise tranquil atmosphere. Despite this I would stay again.

Self

10/10

Exceptional

21 Aug 2023

PETER

A lovely find. The team were very friendly and helpful. It was a great location for exploring the area. The room was comfortable and the breakfast was freshly cooked with plenty of options.

Self

10/10

Exceptional

14 Aug 2023

Robert

A beautiful pub in stunning surroundings. Staff most welcoming and helpful. Popular for it's meals, range of dishes, reasonable prices and ample portions.

6/10

Pleasant

03 Aug 2023

Andrew

I didn’t realise when I booked the actual public house is closed on a Monday and Tuesday… so no evening meal or breakfast there.
Entry to the accommodation is at the rear of the property and the keys are Inside a security box on the wall.
I was supposed to have received an email explaining all this to me but I didn’t.
I had to call a number to get help to gain entry.. the signal in that part of the country is so poor it took me several calls to receive clear instructions from the young lady
It’s in a beautiful setting but plan ahead or you could be waiting outside for hours before you can access your accommodation

Business

10/10

Exceptional

24 Jul 2023

Anna

Very nice place to stay

Very nice staff, the room was clean and nice. All perfect

Friends_and_family Family

10/10

Exceptional

16 Jul 2023

Ian

A great choice for a short stay

The Shakespeare Inn is a great choice for a short stay in Telford or the Ironbridge area. Excellent value for money, great choice of food and drinks. We’ve stayed twice and will stay again

Partner

8/10

Excellent

13 Jul 2023

Janet

Lovely place, recommended 👌

Lovely location and setting. Well looked after with very good room amenities. Plenty of towels, TV, mini fridge, good quality tea & coffee. Comfy beds and everything was super clean. Only minor snag for us was lack of wifi password in the room. The whole valley is not a good location for phone reception ! (This was only a snag as we were there the evening the restaurant is closed, otherwise it would have been easier to obtain a password)
Over all we would recommend as a place to stay in the Ironbridge Gorge, minutes by car away from all the museums and of course the Iron Bridge, also restaurants, pubs and shops. We would stay here again without hesitation, it's one to remember. A proper find !
Thank you to Brett who was helpful with pre stay info by phone & email and of course the wifi password 😊

Friends_and_family Family

10/10

Exceptional

12 Jun 2023

Christopher

Very clean, helpful staff, good supply of room snacks and drinks.
Tasty breakfast.
Will certainly stay again.

Self

8/10

Excellent

10 Jun 2023

Verified traveler

Excellent! My husband and I are elderly so arriving on a Wednesday (no staff) to stairs was challenging however for the able bodied it was great. Can recommend the continental breakfast.

Partner

8/10

Excellent

20 May 2023

John

Enjoyable stay; good staff; good food; chef tried hard to compensate for lack of conventional breakfast service mid-week. Closure of kitchen for two days per week a problem. Lack of staff for two days per week also a problem. Fire precautions need reviewing - directed to non-existent public phone box and no signal for mobiles.

Friends_and_family Friends

10/10

Exceptional

16 May 2023

Bob

A nice clean and comfortable room ideal for the one night that we stopped there.

Leisure Partner

4/10

Poor

12 May 2023

Emma

Lovely room - disappointing service.

I'd booked the room for a one night stay via Hotels.com, for a business trip. After I'd booked, and paid, a couple of days later I received an email saying the place was closed Tuesdays and Wednesdays - I was arriving on Wednesday. When I arrived, I had to call the hotel to find out how to access my room, which turned out to be at the back up, some very steep steps - tricky with 2 heavy bags. I was told I should have recieved an email with details on how to access the room - I didn't get this. The room was lovely, very comfortable and had all I needed. On reading the room information, it said food available everyday and breakfast served daily. I called the hotel again to check if this was right and was told no, there'd be no food served on days when closed, including breakfast on the Thursday morning. I was there for business and had I known there was no food, breakfast especially, I wouldnt have booked it. There was an empty fridge in the room and I can't help but feel a continental breakfast could have been provided in the room. This is so easy to sort and would have made a huge difference to me.
Check out was easy - just leave the keys in the key box.

Business

10/10

Exceptional

21 Apr 2023

Stephen

Charming, clean, great value breakfast

Leisure Partner

10/10

Exceptional

16 Apr 2023

Phillip

The Shakespeare Inn is a lovely building with a busy bar/ restaurant with a good atmosphere. The room was huge, well appointed with added extras like a fridge. I enjoyed my stay and would visit again- thank you

Leisure Self

6/10

Pleasant

14 Apr 2023

Siobhan

Gorgeous comfortable beds - a few niggles.

Firstly I must say that the beds were very comfortable and clean and I slept extremely well! There were good facilities like hot chocolate left out and the shower was very nice. The TV did not work very well and unfortunately, we found two dead bees on the floor - my husband stepped on one. The two bedroom family suite was actually one bedroom as the bunk bed area and double bed are not separated by a door - I had thought it would be so this is important for potential customers to realise. The pub was closed so it was very quiet and self check in was straightforward. There is also a great playground out the back which my children enjoyed.

Friends_and_family Family

6/10

Pleasant

07 Apr 2023

Wayne

Disappointed

Disappointing.Booked this hotel due to it being close to a job i had to do.I received an email telling me that the restaurant and bar dont open on a Wednesday so had to drive 5 miles to get food and drink if i was made aware off this i would never have booked a room here.The internet was abysmally slow.
The room had a tv but couldn't watch anything because there was no signal to get a picture.I wouldn't stay here again.

Business

4/10

Poor

27 Mar 2023

A

Nice place but wasn't that comfortable

A nice room to stay in. Shower area is very small. Small fridge broke down I think as started to make a lot of noise and has to switch it off at the mains. Mattress is worn as could feel the springs and wasn't comfortable for a good night sleep

Friends_and_family Friends

4/10

Poor

14 Mar 2023

Andrew

Avoid

TV never worked. Shower cubicle didn’t drain. 2 basics a guest shouldn’t be left to find out.

On top of that the electrical in the room was somewhat disturbing and the whole place was shutting when I arrived at 9.20 PM

Business

10/10

Exceptional

06 Mar 2023

Carl

Weekend break

Friendly staff, excellent food. Lovely location with good parking. Plenty to do and see in the area.

Partner

10/10

Exceptional

12 Dec 2022

Karen

.

Great location for our visit. Lovely pub, good food, friendly staff.

Friends_and_family Friends

10/10

Exceptional

27 Oct 2022

nicholas

Very good.

Was a bit worried when I got there as everything was closed but rang the number and was informed how to get to my room. Panic over, on arrival of the room the main light didn’t work but there was a lamp which gave plenty of light. Room was warm very clean tea and biscuits can’t fault it. Only 1 thing I was disappointed with is the pub was closed on a Tuesday and my tongue was hanging out for a pint. Next time I’ll go on a different day. I would go there again definitely.

Business

10/10

Exceptional

20 Oct 2022

Verified traveler

Comfortable overnight stay

Perfectly comfortable overnight stay - happened to chose a day when pub was closed so the self service checking in & out was simple & quick - no breakfast was fine too as I was meeting people elsewhere for breakfast - en-suite shower was super 👍

Business Self

6/10

Pleasant

17 Sep 2022

Andrew

Well appointed in a great location. However, it was not until after I had booked that I was informed that no breakfast would be available. I booked a twin room, but it turned out to be a double. The wifi did not work.

Leisure Family

10/10

Exceptional

09 Sep 2022

Jeff

Lovely relaxed stay.

Unfortunately, the bar/restaurant closes on a Tuesday and Wednesday which was a shame as the meal I had on the Monday evening was lovely. The Wi-Fi was a bit hit and miss. My only other small gripe is the lack of feather pillows, but that is a personal preference. Everything else was lovely and I would definitely recommend a stay here.

Business

10/10

Exceptional

05 Sep 2022

Kayleigh

Lovely rooms, we had everything we needed. The staff were so helpful and the food was incredible.

Leisure Partner