Park House Hotel

8/10

Excellent

22 Feb 2026

Dave

It’s a nice place to stay, breakfast is hit or miss

Self

10/10

Exceptional

21 Feb 2026

Claudia

Everything very good

8/10

Excellent

18 Feb 2026

Anna

Staff were welcoming and very helpful. Room was very clean.

10/10

Exceptional

16 Feb 2026

Ali

Stayed here with my daughter and the hotel was lovely, room was nice and clean, bed and pillows were comfortable, staff were friendly, food was delicious - definitely recommend :)

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Diane

Nice size room and friendly staff. Parking was easy and lots of it.

Business

6/10

Pleasant

06 Feb 2026

Ray

The hotel is very tired

8/10

Excellent

06 Feb 2026

Simon

A nice welcome and loads of parking. Peaceful room. The hotel does need some tlc.

Business Self

8/10

Excellent

10 Jan 2026

Karen

Good stay

Leisure Pet

6/10

Pleasant

07 Jan 2026

David

Staff seemed very helpful and courteous. Shower was great. Armchair in the room had threadbare covering on the arms.

Partner

8/10

Excellent

04 Jan 2026

Anthony

Breakfast superb

Leisure Partner

6/10

Pleasant

13 Dec 2025

Ryan

Bedrooms could do with sprucing up, windows in poor condition for instance.

Partner

10/10

Exceptional

22 Nov 2025

Yvonne

Room was comfortable and the staff were fantastic and couldn't do enough for you.

8/10

Excellent

19 Nov 2025

Jacqueline

Friendly helpful staff

Leisure Partner

6/10

Pleasant

07 Nov 2025

Tony

Clean spacious room. Efficient and courteous checkin

Leisure Friends

10/10

Exceptional

07 Nov 2025

Iain

Very comfortable beds and a great location in Shifnal.
Friendly staff.

Leisure Friends

10/10

Exceptional

07 Nov 2025

John

Room was fine , we were in a cottage, split in to 4 bedrooms etc.Parking fine, very handy for pubs and shops.

10/10

Exceptional

06 Nov 2025

Shirley

Everything was very good and all the staff were very pleasant and helpful.

Leisure

10/10

Exceptional

06 Nov 2025

Bernice

Really friendly and helpful staff

Self

8/10

Excellent

31 Oct 2025

Jane

Large room with extremely comfortable bed. Excellent location, very near to cafes, bars & restaurants and train station

Self

8/10

Excellent

31 Oct 2025

David

Clean,

10/10

Exceptional

29 Oct 2025

Lesley

Brilliant

Leisure Partner

10/10

Exceptional

29 Oct 2025

Rory

The staff were excellent! Thank you.

Business Self

8/10

Excellent

25 Oct 2025

daniele

Needs a little tic.

Leisure Partner

8/10

Excellent

19 Oct 2025

Alison

In one of the little cottages so just off carpark. Plenty of parking spaces. Very quiet and room really clean. Coffee and tea facilities and toiletries. Would be nice to have a bottle of water as well. Bed really comfy. Spacious bathroom plenty of towels. Breakfast was good, warm plates and food, area a bit small so gets congested especially when visitors hang around the toaster thereby blocking the area. As a solo traveller felt safe and well looked after.

Self

8/10

Excellent

17 Oct 2025

Elizabeth

Good parking clean room

Self

8/10

Excellent

12 Oct 2025

Jackie

I could hear people walking about in the room above mine all evening But otherwise lovely stay.

Business_and_leisure Self

10/10

Exceptional

11 Oct 2025

Paul

Good food, good accommodation

Good breakfast and dinner menus. Comfortable rooms.

Friends_and_family Friends

6/10

Pleasant

28 Sep 2025

John

Generally good. Reception service could do with a smile. The bed in our room has got to be the worst ever I have slept on and off in.

Business_and_leisure Partner

4/10

Poor

18 Sep 2025

Tanya

Not overly friendly check in.
Twin room. Only one set of towels given.
Dinner - had to wait for staff to attend.
Greasy tempura prawns. Too much sauce. Plastic cheese on the nachos.
Good breakfast.
Easy check out.
Good parking.

Leisure Family

8/10

Excellent

18 Sep 2025

Peter

Adequate facilities but in our “premier” room there was a failed lamp, broken light switch and insufficient towels in the bathroom. Toilet was difficult to flush needs several operations.
Generally the decor is jaded.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Robin

Thoroughly enjoyed our stay .Room 66 was ideal and would ask to stay there again.We had a very nice meal in the restaurant and sevice was very good .Our only criticism is we could not get the shower to work ,the water was barely warm and the valve to turn it up was not working.We have mentioned it to reception and hope if we stay again it will be fixed.

Friends_and_family Family

4/10

Poor

03 Sep 2025

Jon

Very average, has seen better days

Distinctly average, had a strange vibe of emptiness in many areas, dated.

Partner

8/10

Excellent

31 Aug 2025

Sarah

Lovely spacious room and ensuite bathroom, with added perk of a bath (I love a relaxing bath when on holiday!). Plenty of hot water. Unfortunately washing hair in shower was very difficult as shower controls were too sensitive to get the right temperature - either too hot or too cold. Comfortable bed and quiet room. Great night's sleep once I had removed plastic mattress cover! Why on earth are guests assumed to be incontinent/likely to spill liquid on the bed?! - there are many very reasonably priced non-plastic, more comfortable mattress protectors that can be bought.

Friends_and_family Friends

8/10

Excellent

31 Aug 2025

Stephen

Nice building. Quiet area

Business Self

6/10

Pleasant

30 Aug 2025

Cherrie

Functional hotel.

Business Self

2/10

Poor

13 Aug 2025

Verified traveler

Bed very uncomfortable. Room very warm. Only one towel for two people. Hotel shabby.

Friends_and_family Friends

10/10

Exceptional

02 Aug 2025

Rosanna

Comfortable and clean

Great hotel, rooms are clean and comfortable. Service always excellent as well. Plenty of parking available.

Business

10/10

Exceptional

20 Jul 2025

Susan

Lovely Old character Hotel

Lovely character hotel. Room was excellent and we were upgraded to a suite. Very close to the station. Only one station away from David Austin Rose garden. Restaurant was good also.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Ann

A relaxing 2 night break.

We really enjoyed our stay, food choice was good for evening meals and not too over priced. Self serve breakfast had a very good variety of food, from full English to cereals and fruit etc. Room and beds were very comfortable. Receptionist on Friday and Saturday evening, was very helpful. We are not tekkie, so she went above and beyond to help us book a local taxi firm for a wedding venue 10 minutes away. Price was what we expected to pay, and they were on time and pleasant. All staff at hotel were very helpful and pleasant. Thank you

Partner

8/10

Excellent

14 Jul 2025

Brenda

Stayed on a Sunday evening so the hotel was quiet, and the location is probably always quiet. Unfortunately on Sundays there isn't an opportunity for food other than sitting in the main restaurant. Staff were all very friendly and helpful. The bathroom needs upgrading but was OK.

Leisure Self

8/10

Excellent

13 Jul 2025

Karen

The room was very spacious clean does need a bit of T L C and more personality imto the room, didn't seem to be many staff about but overall was a very relaxing weekend bar prices a little high close to the local shops withn walking distance the bulimg its self is lovey even better once they have done a bit of renovating in the rooms but yes its was ok

Leisure Partner

8/10

Excellent

13 Jul 2025

Carole

Really enjoyed our one night stay.
Appreciate old property but air con was needed

Partner

10/10

Exceptional

09 Jul 2025

Kcarrie

Excellent for an overnight stay

Leisure Self

10/10

Exceptional

08 Jul 2025

Glen

Comfortable

Comfortable bed, clean and great location. Would stay again

Self

8/10

Excellent

06 Jul 2025

Sarah

Nice hotel and garden.
Good breakfast
Helpful staff

10/10

Exceptional

02 Jul 2025

Ian

Our group enjoyed a very pleasant stay. The staff were always friendly and welcoming.
The location was ideal for us to stroll into Shifnal

Leisure Friends

10/10

Exceptional

01 Jul 2025

Derek

A very querky layout with a variety of rooms to chill out in.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Samantha

Wedding weekend

Beautiful hotel with lovely grounds. On arrival was met by friendly staff. Rooms large clean and an excellent standard. The food was of a high standard. I can’t knock it. Will definitely be returning

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

Malcolm

Good, friendly hotel. Convenient location.

Leisure

10/10

Exceptional

10 Jun 2025

L A

friendly and clean but hotel room looking past its best

Partner

10/10

Exceptional

16 May 2025

astrid

The check in experience was great, really friendly reception staff explained everything. Room was good size, nice and clean. Only complaint would be was top warm and window quite old and stiff to open.

We had a drink in the bar and the service was atrocious!!! If we hadn't been staying there we would have walked out. There was a party in front that got served and then The bar person just walked out of the bar. Nothing said to us, no explanation, nothing at all. When she came back eventually more than 5 minutes later with no apology for leaving us standing there waiting.
I ordered 2 drinks which she couldn't remember and then got wrong. Any other place I would have walked out.

Leisure Family

8/10

Excellent

07 May 2025

John

Staff are not engaging and do not answer the phone

Leisure

8/10

Excellent

02 May 2025

Tyrone

Nice place. Good wedding venue. London prices!

6/10

Pleasant

28 Apr 2025

Kay

Disappointed since it changed hands

Weve stayed here many tines in the past and always loved it. Sadly now it has changed hands we are disappointed with the service in rhe restaurant for dinner and breakfast....the pool is no longer in use...and the layout is now confusing.

Business

6/10

Pleasant

27 Apr 2025

Verified traveler

Good stay

Generally a good stay, the room was a good size and we had interconnecting rooms with the teenage kids. It’s a little tired in places, the shower heads all need de-scaling and whilst it was perfectly clean, it needs a little spruce up. Biggest issue for me, and hence the lower than average score in comfort was that the rooms were incredibly warm over night, and couldn’t open the windows. I could have called down and asked for a fan but we were off again at 10:30. I know that other hotels that don’t have air conditioning nor opening windows email you beforehand and preemptively provide fans (we stay in hotels 2-3 times a week in the UK and internationally quite frequently)
We would stay here again, the car park is massive and the buildings are conference-like and so very functional, the bar and food was all good too.

Friends_and_family Family

8/10

Excellent

27 Apr 2025

claire

Old building

It was ok. Old building, friendly staff

Business

6/10

Pleasant

26 Apr 2025

Verified traveler

Overnight stay whilst on business

Bed was lovely - large and comfortable
Room was clean
Check in/out was fine and speedy
Food in restaurant was ok, but limited if you are vegan
Service was very slow

Hotel was clean but decor is dated and could do with redecorating.
Carpets look tired and worn

Business

4/10

Poor

25 Apr 2025

Susan

Excellent value and very comfortable place to stay…

Leisure Partner

10/10

Exceptional

17 Apr 2025

Mark

As above

Leisure

8/10

Excellent

13 Apr 2025

Guy

A very pleasant hotel, conveniently located near the centre of Shifnal which was very good value for an overnight break. Helpful staff, clean and quiet room.

Leisure Partner

8/10

Excellent

13 Apr 2025

Christine

Lots of car parking.

The hotel is fine if you need one in this area. Room was soooo hot. The place is like a rabbit warren lol. When we arrived the front desk lady wasnt very helpfully but it was a bit busy. Breakfast was average but the staff were very good.

Partner

8/10

Excellent

09 Apr 2025

Jake

Beautiful grounds around the hotel. Room was very nice and bed very comfy. Lots of parking available too. Bar service was good and quick.

Few downsides to the hotel though. Not really anything around it and the prices in the hotel are very high. Also, whilst waiting to check in, the receptionists were discussing other guests and called one of the a ‘pain in the ass’ before acknowledging we were waiting to check in which is highly inappropriate.

Leisure Family

6/10

Pleasant

08 Apr 2025

D

Unfortunately not what it used to be.

Have stayed at this hotel in the past and it was amazing but this time around I had a cottage and it was extremely tired looking and unfortunately a bit grotty. The windows were rotten and black. The blind was dirty, shabby and broken. It was held together with what looked like shoe laces. The bathroom was dingy, with taps that didn’t work well at all. I couldn’t close the velux window as it was mouldy.
There was a weird bug as I got out of the bath. I appreciate this happens but with everything else it just added to the negatives of the place.
The sheets were clean and the bed was comfy. Tea and coffee was provided so all the basics were there. It’s a shame as with a bit of effort the room would have been nice.

Friends_and_family Family

10/10

Exceptional

06 Apr 2025

Ellen

The staff were very friendly and helpful, the beds were very comfortable.

Leisure Family

6/10

Pleasant

27 Mar 2025

Nev

Staff excellent. Food was average, not on par with the price. Room was way too hot and stuffy; radiators on permanently. I had to open the window fully and leave it open all night. I developed a headache after a few hours, had little sleep and woke up exhausted. The hallway was very warm too. No fridge in room, no water in room. I ended up using cooled boiled water from the kettle that I drank to try to stave off the thumping headache. A poor nights stay. As soon as I got outside in the morning I felt a lot better. A real shame as the building was nice, excellent parking and great staff.

Business Self

10/10

Exceptional

27 Mar 2025

TRACEY

Lovely hotel and staff. It is an old building but up keep is good. Sash windows need a coat of paint.

Leisure Self

8/10

Excellent

26 Mar 2025

Edward

Excellent location, spacious comfortable room!

Business

8/10

Excellent

20 Mar 2025

David

It served our purpose. The hotel is still in need of some redecorating, it just seems a bit tired!

Leisure Family

8/10

Excellent

14 Mar 2025

Robin

We stayed in the main building, the room was lovely but the old floorboards creaked.. a lot, so the people in the room above us sounded like they were doing the can-can everytime they moved.

Leisure Family

10/10

Exceptional

12 Mar 2025

linda

Lovely and clean

A lovely Hotel, with friendly, helpful staff..
Not much to complain about really, its an old Hotel, it just needs a little TLC really.
The Room and bathroom were lovely and clean. The bar prices were a bit on the steep side

Friends_and_family Family

4/10

Poor

03 Mar 2025

Verified traveler

Bad customer service

I am surprised at the lack of customer service at this hotel. In the US, I am used to much better customer service where Hotels accomodate and try to find a clean room if the guest arrive beforw the checkin time. I was made to wait for 30 min before the room was given just to make sure that room was given after the checkin time. There was no care about customer to try to find a ready room which I am sure was available as I reached just 30 mins before checkin time.

Friends_and_family Friends

8/10

Excellent

28 Feb 2025

Zena

It was in a good central location in easy walking distance of Shifnal if you wanted to eat elsewhere. We had a room in one of the cottages which was very nice and quiet, as it was away from the main function rooms in the hotel. The only issue was that the shower did not fully heat up as the shower thermostat wasn't functioning correctly. They offered us another room to move to, but as the water for the bath and sink was nice and hot we chose not to move. It was a good base for visiting Blists Hill and the other Ironbridge museums as only a 15 min drive away. Would stay again.

Leisure Partner

8/10

Excellent

26 Feb 2025

Neville

Country house in a nice location close to village amenities with easy access to major road network

Leisure Self

10/10

Exceptional

23 Feb 2025

DIANE

Room was very clean and tidy,only downfall was that the coffee and tea facilities were not on display,my friend told me where they were

Leisure Friends

8/10

Excellent

18 Feb 2025

Jason

Nice and quite and staff were very helpful

Business_and_leisure Self

8/10

Excellent

18 Feb 2025

Ed

The staff are very commendable, polite and informative. Cleaners, reception and dining staff.
The hotel itself is lacking a bit of love. Little things like doors without latches, cracked windows, flushes that take ages to fill the cistern and lack of plug sockets near the beds in some of the rooms. Strange noises around the hotel that, if not a deep sleeper, could keep one awake.
If bought back to its original grand state, this hotel could be one of the best around telford/shifnal.
Very good value for what you get however.
The three course Sunday menu is an absolute must!

Leisure Self

8/10

Excellent

12 Feb 2025

Richard

Nice and quiet. Room a good size and an easy walk into town.

Business

10/10

Exceptional

11 Feb 2025

Sharon

Blown away

I had the most pleasant stay from the welcome of the receptionist the room that was warm to the restaurant service attitude i was blown away feels at home

Business

6/10

Pleasant

09 Feb 2025

Leah

Acesss to the property was signposted clearly. Plenty of parking. Unfortunately, I wasn't aware that there was a wedding booked during my stay, if I'd have been aware I'd have chosen to stay elsewhere. The hotel bar isn't excluded from wedding guests/their celebrations which made me feel uncomfortable as I and the party I was with felt we were intruding. A guest thought it was a great idea to continue reffing his car showing off for a continuous half an hour around 11pm. I wasn't able to get to sleep till gone midnight as the celebrations went on late & into the early morning. Buffet style breakfast was poor and not worth 12.99, may be worth having someone monitor the buffet continuously so that things don't run out as I and my party had to continuously ask for things and we felt rude. Overall average stay. Must admit the king-sized bed was so comfortable and the shower was incredible. If you're looking for somewhere to just crash I'd recommend but otherwise I would avoid. Very dated and could do with some tlc.

Family

10/10

Exceptional

07 Feb 2025

Robert

Property is large with ample parking and couple of minites from centre which has plenty going on. Thebrooms are large also, although a little dated, the facilities downstairs have all been recently refurbished and look great. All the staff were welcoming and friendly and the breakfast was great. The only issue we had was when we were checking in, in which we had paid for an early check in, the reception desk was not manned, nobody came to assist for nearly 10 minutes and although we had paid for an early check in for 1pm we didnt get to the room until after 1.15pm, which wouldnt have been too much of an issue but when paying £20 for each room for 2 hours you dont expect to lose the first 15 minutes of this waiting at reception to get served and then waiting to see if housekeeping had the rooms ready. Other than that we had a great stay and would stay again but certainly not be requesting an early check in.

Leisure Family

10/10

Exceptional

05 Feb 2025

alexander

.

Leisure Friends

10/10

Exceptional

02 Feb 2025

Erica

Lovely hotel. Great location and good price. Would stay again .

Leisure Family

10/10

Exceptional

28 Jan 2025

brian

Very warm, staff vg

Leisure Partner

8/10

Excellent

28 Jan 2025

james

Ok stay

Shower never worked had to change room and cold tap didnt work in the other room, could do with smart tvs, breakfast was nice

10/10

Exceptional

21 Jan 2025

Charles

We both had an excellent nights sleep.
We both enjoyed the breakfast.
Minor problem an the day we were leaving, could not get the shower to give any hot water.

Business_and_leisure Partner

10/10

Exceptional

02 Jan 2025

mark

Friendly efficient staff . Very pleasant, & well appointed hotel .Two minute walk to local shops , pubs & restaurants .

Business Self

10/10

Exceptional

30 Dec 2024

Verified traveler

Lovely hotel

Stayed at the Park House hotel quite a few times and it's a lovely stay. The staff are very friendly, a good breakfast and good choice of food on an evening. The room is very comfy though the bath is tiny. Still a great stay every time we go

Friends_and_family Family

8/10

Excellent

27 Dec 2024

John

been here many times and now the refurbishment has added to the stay.

Leisure Partner

10/10

Exceptional

23 Dec 2024

David

We loved our large bedroom and the bar area, full of character, wood panelling etc. Bathrooms were Ok.
Our son’s room was more modern but spacious. We were meeting family so didn’t dine in the evening but the breakfast was the usual fare, a bit dry but what what do you expect when you turn up at 9:45, not many booked in for breakfast apparently. Staff pleasant and helpful. Will stay again.

Leisure Pet

10/10

Exceptional

08 Dec 2024

Amanda

A

8/10

Excellent

08 Dec 2024

Sarah

Inside the hotel the furnishings seemed a little tired in places. When I arrived it was dark and was raining. Most of the carpark was unlit. Being unlit it was difficult to see defined parking spaces. Some lighting on the carpark would have helped.

Leisure Self

8/10

Excellent

30 Nov 2024

Stephanie

A two night break

I was staying to visit my grandson who is at RAF Cosford, so the hotel was very convenient. When I arrived a wedding party was in full swing and so I felt the receptionist was a bit 'short' with me, but then I was tired. The staff the following morning were extremely helpful. I only had breakfast but there was plenty of choice and enough to eat. Should I need to come up to that area again I will certainly think about the Park House Hotel.

Self

10/10

Exceptional

24 Nov 2024

Mike

BULLDOG24

We were a group who all worked together on an MOD program and who last met together over 10 years ago. The staff looked after us very well and were very friendly and supportive, even though the hotel was full.

Friends_and_family Friends

8/10

Excellent

24 Nov 2024

Mike

Nice property, very handy for town and reasonably priced
A refurb of reception area was in progress but didn’t cause any inconvenience.

Business_and_leisure Self

4/10

Poor

22 Nov 2024

Anjali

Green YES, BUT zero Heating !! Wow !!

They did not turn the Heating ON. We thought they would in the morning, and this too was not done !

The outside temperature was freezing !

I developed a cough and we left asap !

Partner

4/10

Poor

17 Nov 2024

Verified traveler

Very disappointed from what was a lovely hotel

Having used this hotel several times in the past I was very disappointed. Checking in seemed a chore... non of the welcomes I was used to receiving there, while the reception is now a box rather than the airy reception it used to be. The room itself was shabby, no central heating just two oil heaters stuck in the middle of the floor. The bathroom was shabby and it looked as if the floor hadn't been cleaned in weeks. In the restaurant and bar they appeared very short on staff (with two functions on) so service was very slow and laboured. Staff seemed unhappy in those areas. Breakfast staff and check out were fine. Overall very disappointed and won't be back soon.

Self

4/10

Poor

17 Nov 2024

Rachel

Dated hotel

Very dated hotel. Cold tap running warm water, shower didn’t even get warm. Overall smell of damp in the annexe rooms. Woken by hearing every word said by the neighbour in the next room who was trying to be quiet.

Business

10/10

Exceptional

16 Nov 2024

martin

Nice place, a sense of character.

Nice place, lots of character not just a modern chain hotel. Lovely big rooms. A few details could do with updating but overall it had real character. We'd happily stay again.

Friends_and_family Family

2/10

Poor

16 Nov 2024

Verified traveler

Avoid

Damp and moldy. Didnt stay there

Friends_and_family Family

8/10

Excellent

12 Nov 2024

Verified traveler