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Park House Hotel

Telford · United Kingdom

Park StreetView location

8.4/10Excellent1,000 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.2/108.2
Condition7.4/107.4
Neighborhood8.4/108.4
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Park House Hotel

Enjoy garden views and amenities such as complimentary Wi-Fi and wedding services at the upscale Park House Hotel in Shifnal. Dine at Butler's restaurant, specializing in local cuisine, or enjoy 24-hour room service. Unwind with a drink at the bar/lounge. Buffet breakfast is available for a fee.

The hotel offers 54 guestrooms with LCD TVs, digital programming, and private bathrooms. Additional amenities include dry cleaning, luggage storage, and limited parking.

A short drive from Shifnal Golf Club and David Austin Roses, this 4-star hotel is also convenient to Telford Town Park and the Telford Snowboard and Ski Centre.

Read more about this hotelShow less

Located in Shifnal, Park House Hotel is a 4-minute drive from Shifnal Golf Club and 6 minutes from Telford Town Park. This hotel is 4.1 mi (6.5 km) from Telford Snowboard and Ski Centre and 4.1 mi (6.5 km) from Telford Ice Rink.

Stay in one of 54 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include luggage storage and an elevator. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
    • Pet fee: GBP 20 per pet, per night
    • Service animals are exempt from fees
    • Cribs (infant beds) are available for an additional fee
    • Rollaway bed fee: GBP 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Shifnal Golf Club 2.7 km / 1.7 mi
Telford Town Park 6.5 km / 4 mi
Telford Snowboard and Ski Centre 6.5 km / 4.1 mi
Telford Ice Rink 6.5 km / 4.1 mi
The International Centre 6.6 km / 4.1 mi
Cineworld Telford 6.6 km / 4.1 mi
David Austin Roses 6.6 km / 4.1 mi
Telford Golf Club 6.8 km / 4.2 mi
Granville Country Park 7.2 km / 4.5 mi
Telford Shopping Centre 7.4 km / 4.6 mi
Blists Hill 7.7 km / 4.8 mi
St. Bartholomews Church 7.8 km / 4.8 mi
Oakengates Leisure Centre 8 km / 5 mi
Ironbridge Gorge 8.1 km / 5 mi
Green Wood Centre 8.7 km / 5.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 54
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Lift access
  • Garden
Show 10 more facilities & services
  • NewspapersExtra charge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Meeting room
  • Indoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Park House Hotel

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Park House Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Park House Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Park House Hotel

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Park House Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Park House Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Park House Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Park House Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Park House Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 23 m²SGL.ST

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Park House Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Park House Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Park House Hotel

8.4
Excellent
1,000 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
7.4 /10
Neighborhood
8.4 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
02 Jul 2026
Julie
10/10 highly recc. Close to train station & fab parking. Staff attentive & breakfast delicious.
Partner
6/10
Pleasant
23 Jun 2026
Damien
Great location for the little town which has some lovely pubs and restaurants. There for business. Hotel is seriously dated and in need of renovation. Lord knows when the mattress was last replaced and room (exec one) just looked shabby. I just expected better for the price. Really disappointing room.
Self
8/10
Excellent
08 Jun 2026
Judith
Very convenient for my needs - plenty of parking - good breakfast choice - helpful staff - clean facilities
Self
2/10
Poor
11 May 2026
David
A very tired hotel. Not impressed
10/10
Exceptional
22 Mar 2026
Janessa
Welcoming staff ..especially reception.
Pet friendly. Lovely sized room.
Food good
Pet
8/10
Excellent
22 Feb 2026
Dave
It’s a nice place to stay, breakfast is hit or miss
Self
10/10
Exceptional
21 Feb 2026
Claudia
Everything very good
8/10
Excellent
18 Feb 2026
Anna
Staff were welcoming and very helpful. Room was very clean.

10/10
Exceptional
16 Feb 2026
Ali
Stayed here with my daughter and the hotel was lovely, room was nice and clean, bed and pillows were comfortable, staff were friendly, food was delicious - definitely recommend :)
Friends_and_family Family
8/10
Excellent
08 Feb 2026
Diane
Nice size room and friendly staff. Parking was easy and lots of it.
Business
6/10
Pleasant
06 Feb 2026
Ray
The hotel is very tired
8/10
Excellent
06 Feb 2026
Simon
A nice welcome and loads of parking. Peaceful room. The hotel does need some tlc.
Business Self
8/10
Excellent
10 Jan 2026
Karen
Good stay
Leisure Pet
6/10
Pleasant
07 Jan 2026
David
Staff seemed very helpful and courteous. Shower was great. Armchair in the room had threadbare covering on the arms.
Partner
8/10
Excellent
04 Jan 2026
Anthony
Breakfast superb
Leisure Partner
6/10
Pleasant
13 Dec 2025
Ryan
Bedrooms could do with sprucing up, windows in poor condition for instance.
Partner
10/10
Exceptional
22 Nov 2025
Yvonne
Room was comfortable and the staff were fantastic and couldn't do enough for you.
8/10
Excellent
19 Nov 2025
Jacqueline
Friendly helpful staff
Leisure Partner
6/10
Pleasant
07 Nov 2025
Tony
Clean spacious room. Efficient and courteous checkin
Leisure Friends
10/10
Exceptional
07 Nov 2025
Iain
Very comfortable beds and a great location in Shifnal.
Friendly staff.
Leisure Friends
10/10
Exceptional
07 Nov 2025
John
Room was fine , we were in a cottage, split in to 4 bedrooms etc.Parking fine, very handy for pubs and shops.
10/10
Exceptional
06 Nov 2025
Shirley
Everything was very good and all the staff were very pleasant and helpful.
Leisure
10/10
Exceptional
06 Nov 2025
Bernice
Really friendly and helpful staff
Self
8/10
Excellent
31 Oct 2025
Jane
Large room with extremely comfortable bed. Excellent location, very near to cafes, bars & restaurants and train station
Self
8/10
Excellent
31 Oct 2025
David
Clean,
10/10
Exceptional
29 Oct 2025
Lesley
Brilliant
Leisure Partner
10/10
Exceptional
29 Oct 2025
Rory
The staff were excellent! Thank you.
Business Self
8/10
Excellent
25 Oct 2025
daniele
Needs a little tic.
Leisure Partner
8/10
Excellent
19 Oct 2025
Alison
In one of the little cottages so just off carpark. Plenty of parking spaces. Very quiet and room really clean. Coffee and tea facilities and toiletries. Would be nice to have a bottle of water as well. Bed really comfy. Spacious bathroom plenty of towels. Breakfast was good, warm plates and food, area a bit small so gets congested especially when visitors hang around the toaster thereby blocking the area. As a solo traveller felt safe and well looked after.
Self
8/10
Excellent
17 Oct 2025
Elizabeth
Good parking clean room
Self
8/10
Excellent
12 Oct 2025
Jackie
I could hear people walking about in the room above mine all evening But otherwise lovely stay.
Business_and_leisure Self
10/10
Exceptional
11 Oct 2025
Paul

Good food, good accommodation

Good breakfast and dinner menus. Comfortable rooms.
Friends_and_family Friends
6/10
Pleasant
28 Sep 2025
John
Generally good. Reception service could do with a smile. The bed in our room has got to be the worst ever I have slept on and off in.
Business_and_leisure Partner
4/10
Poor
18 Sep 2025
Tanya
Not overly friendly check in.
Twin room. Only one set of towels given.
Dinner - had to wait for staff to attend.
Greasy tempura prawns. Too much sauce. Plastic cheese on the nachos.
Good breakfast.
Easy check out.
Good parking.

Leisure Family
8/10
Excellent
18 Sep 2025
Peter
Adequate facilities but in our “premier” room there was a failed lamp, broken light switch and insufficient towels in the bathroom. Toilet was difficult to flush needs several operations.
Generally the decor is jaded.
Leisure Partner
10/10
Exceptional
09 Sep 2025
Robin
Thoroughly enjoyed our stay .Room 66 was ideal and would ask to stay there again.We had a very nice meal in the restaurant and sevice was very good .Our only criticism is we could not get the shower to work ,the water was barely warm and the valve to turn it up was not working.We have mentioned it to reception and hope if we stay again it will be fixed.
Friends_and_family Family
4/10
Poor
03 Sep 2025
Jon

Very average, has seen better days

Distinctly average, had a strange vibe of emptiness in many areas, dated.
Partner
8/10
Excellent
31 Aug 2025
Sarah
Lovely spacious room and ensuite bathroom, with added perk of a bath (I love a relaxing bath when on holiday!). Plenty of hot water. Unfortunately washing hair in shower was very difficult as shower controls were too sensitive to get the right temperature - either too hot or too cold. Comfortable bed and quiet room. Great night's sleep once I had removed plastic mattress cover! Why on earth are guests assumed to be incontinent/likely to spill liquid on the bed?! - there are many very reasonably priced non-plastic, more comfortable mattress protectors that can be bought.
Friends_and_family Friends
8/10
Excellent
31 Aug 2025
Stephen
Nice building. Quiet area
Business Self
6/10
Pleasant
30 Aug 2025
Cherrie
Functional hotel.
Business Self
2/10
Poor
13 Aug 2025
Verified traveler
Bed very uncomfortable. Room very warm. Only one towel for two people. Hotel shabby.
Friends_and_family Friends
10/10
Exceptional
02 Aug 2025
Rosanna

Comfortable and clean

Great hotel, rooms are clean and comfortable. Service always excellent as well. Plenty of parking available.
Business
10/10
Exceptional
20 Jul 2025
Susan

Lovely Old character Hotel

Lovely character hotel. Room was excellent and we were upgraded to a suite. Very close to the station. Only one station away from David Austin Rose garden. Restaurant was good also.
Friends_and_family Family
10/10
Exceptional
20 Jul 2025
Ann

A relaxing 2 night break.

We really enjoyed our stay, food choice was good for evening meals and not too over priced. Self serve breakfast had a very good variety of food, from full English to cereals and fruit etc. Room and beds were very comfortable. Receptionist on Friday and Saturday evening, was very helpful. We are not tekkie, so she went above and beyond to help us book a local taxi firm for a wedding venue 10 minutes away. Price was what we expected to pay, and they were on time and pleasant. All staff at hotel were very helpful and pleasant. Thank you
Partner
8/10
Excellent
14 Jul 2025
Brenda
Stayed on a Sunday evening so the hotel was quiet, and the location is probably always quiet. Unfortunately on Sundays there isn't an opportunity for food other than sitting in the main restaurant. Staff were all very friendly and helpful. The bathroom needs upgrading but was OK.
Leisure Self
8/10
Excellent
13 Jul 2025
Karen
The room was very spacious clean does need a bit of T L C and more personality imto the room, didn't seem to be many staff about but overall was a very relaxing weekend bar prices a little high close to the local shops withn walking distance the bulimg its self is lovey even better once they have done a bit of renovating in the rooms but yes its was ok
Leisure Partner
8/10
Excellent
13 Jul 2025
Carole
Really enjoyed our one night stay.
Appreciate old property but air con was needed
Partner
10/10
Exceptional
09 Jul 2025
Kcarrie
Excellent for an overnight stay
Leisure Self
10/10
Exceptional
08 Jul 2025
Glen

Comfortable

Comfortable bed, clean and great location. Would stay again
Self
8/10
Excellent
06 Jul 2025
Sarah
Nice hotel and garden.
Good breakfast
Helpful staff
10/10
Exceptional
02 Jul 2025
Ian
Our group enjoyed a very pleasant stay. The staff were always friendly and welcoming.
The location was ideal for us to stroll into Shifnal
Leisure Friends
10/10
Exceptional
01 Jul 2025
Derek
A very querky layout with a variety of rooms to chill out in.
Leisure Partner
10/10
Exceptional
29 Jun 2025
Samantha

Wedding weekend

Beautiful hotel with lovely grounds. On arrival was met by friendly staff. Rooms large clean and an excellent standard. The food was of a high standard. I can’t knock it. Will definitely be returning
Friends_and_family Family
10/10
Exceptional
15 Jun 2025
Malcolm
Good, friendly hotel. Convenient location.
Leisure
10/10
Exceptional
10 Jun 2025
L A
friendly and clean but hotel room looking past its best
Partner
10/10
Exceptional
16 May 2025
astrid
The check in experience was great, really friendly reception staff explained everything. Room was good size, nice and clean. Only complaint would be was top warm and window quite old and stiff to open.

We had a drink in the bar and the service was atrocious!!! If we hadn't been staying there we would have walked out. There was a party in front that got served and then The bar person just walked out of the bar. Nothing said to us, no explanation, nothing at all. When she came back eventually more than 5 minutes later with no apology for leaving us standing there waiting.
I ordered 2 drinks which she couldn't remember and then got wrong. Any other place I would have walked out.
Leisure Family
8/10
Excellent
07 May 2025
John
Staff are not engaging and do not answer the phone
Leisure
8/10
Excellent
02 May 2025
Tyrone
Nice place. Good wedding venue. London prices!
6/10
Pleasant
28 Apr 2025
Kay

Disappointed since it changed hands

Weve stayed here many tines in the past and always loved it. Sadly now it has changed hands we are disappointed with the service in rhe restaurant for dinner and breakfast....the pool is no longer in use...and the layout is now confusing.
Business
6/10
Pleasant
27 Apr 2025
Verified traveler

Good stay

Generally a good stay, the room was a good size and we had interconnecting rooms with the teenage kids. It’s a little tired in places, the shower heads all need de-scaling and whilst it was perfectly clean, it needs a little spruce up. Biggest issue for me, and hence the lower than average score in comfort was that the rooms were incredibly warm over night, and couldn’t open the windows. I could have called down and asked for a fan but we were off again at 10:30. I know that other hotels that don’t have air conditioning nor opening windows email you beforehand and preemptively provide fans (we stay in hotels 2-3 times a week in the UK and internationally quite frequently)
We would stay here again, the car park is massive and the buildings are conference-like and so very functional, the bar and food was all good too.
Friends_and_family Family
8/10
Excellent
27 Apr 2025
claire

Old building

It was ok. Old building, friendly staff
Business
6/10
Pleasant
26 Apr 2025
Verified traveler

Overnight stay whilst on business

Bed was lovely - large and comfortable
Room was clean
Check in/out was fine and speedy
Food in restaurant was ok, but limited if you are vegan
Service was very slow

Hotel was clean but decor is dated and could do with redecorating.
Carpets look tired and worn
Business
4/10
Poor
25 Apr 2025
Susan
Excellent value and very comfortable place to stay…
Leisure Partner
10/10
Exceptional
17 Apr 2025
Mark
As above
Leisure
8/10
Excellent
13 Apr 2025
Guy
A very pleasant hotel, conveniently located near the centre of Shifnal which was very good value for an overnight break. Helpful staff, clean and quiet room.
Leisure Partner
8/10
Excellent
13 Apr 2025
Christine

Lots of car parking.

The hotel is fine if you need one in this area. Room was soooo hot. The place is like a rabbit warren lol. When we arrived the front desk lady wasnt very helpfully but it was a bit busy. Breakfast was average but the staff were very good.
Partner
8/10
Excellent
09 Apr 2025
Jake
Beautiful grounds around the hotel. Room was very nice and bed very comfy. Lots of parking available too. Bar service was good and quick.

Few downsides to the hotel though. Not really anything around it and the prices in the hotel are very high. Also, whilst waiting to check in, the receptionists were discussing other guests and called one of the a ‘pain in the ass’ before acknowledging we were waiting to check in which is highly inappropriate.
Leisure Family
6/10
Pleasant
08 Apr 2025
D

Unfortunately not what it used to be.

Have stayed at this hotel in the past and it was amazing but this time around I had a cottage and it was extremely tired looking and unfortunately a bit grotty. The windows were rotten and black. The blind was dirty, shabby and broken. It was held together with what looked like shoe laces. The bathroom was dingy, with taps that didn’t work well at all. I couldn’t close the velux window as it was mouldy.
There was a weird bug as I got out of the bath. I appreciate this happens but with everything else it just added to the negatives of the place.
The sheets were clean and the bed was comfy. Tea and coffee was provided so all the basics were there. It’s a shame as with a bit of effort the room would have been nice.
Friends_and_family Family
10/10
Exceptional
06 Apr 2025
Ellen
The staff were very friendly and helpful, the beds were very comfortable.
Leisure Family
6/10
Pleasant
27 Mar 2025
Nev
Staff excellent. Food was average, not on par with the price. Room was way too hot and stuffy; radiators on permanently. I had to open the window fully and leave it open all night. I developed a headache after a few hours, had little sleep and woke up exhausted. The hallway was very warm too. No fridge in room, no water in room. I ended up using cooled boiled water from the kettle that I drank to try to stave off the thumping headache. A poor nights stay. As soon as I got outside in the morning I felt a lot better. A real shame as the building was nice, excellent parking and great staff.
Business Self
10/10
Exceptional
27 Mar 2025
TRACEY
Lovely hotel and staff. It is an old building but up keep is good. Sash windows need a coat of paint.
Leisure Self
8/10
Excellent
26 Mar 2025
Edward
Excellent location, spacious comfortable room!
Business
8/10
Excellent
20 Mar 2025
David
It served our purpose. The hotel is still in need of some redecorating, it just seems a bit tired!
Leisure Family
8/10
Excellent
14 Mar 2025
Robin
We stayed in the main building, the room was lovely but the old floorboards creaked.. a lot, so the people in the room above us sounded like they were doing the can-can everytime they moved.
Leisure Family
10/10
Exceptional
12 Mar 2025
linda

Lovely and clean

A lovely Hotel, with friendly, helpful staff..
Not much to complain about really, its an old Hotel, it just needs a little TLC really.
The Room and bathroom were lovely and clean. The bar prices were a bit on the steep side
Friends_and_family Family
4/10
Poor
03 Mar 2025
Verified traveler

Bad customer service

I am surprised at the lack of customer service at this hotel. In the US, I am used to much better customer service where Hotels accomodate and try to find a clean room if the guest arrive beforw the checkin time. I was made to wait for 30 min before the room was given just to make sure that room was given after the checkin time. There was no care about customer to try to find a ready room which I am sure was available as I reached just 30 mins before checkin time.
Friends_and_family Friends
8/10
Excellent
28 Feb 2025
Zena
It was in a good central location in easy walking distance of Shifnal if you wanted to eat elsewhere. We had a room in one of the cottages which was very nice and quiet, as it was away from the main function rooms in the hotel. The only issue was that the shower did not fully heat up as the shower thermostat wasn't functioning correctly. They offered us another room to move to, but as the water for the bath and sink was nice and hot we chose not to move. It was a good base for visiting Blists Hill and the other Ironbridge museums as only a 15 min drive away. Would stay again.
Leisure Partner
8/10
Excellent
26 Feb 2025
Neville
Country house in a nice location close to village amenities with easy access to major road network
Leisure Self
10/10
Exceptional
23 Feb 2025
DIANE
Room was very clean and tidy,only downfall was that the coffee and tea facilities were not on display,my friend told me where they were
Leisure Friends
8/10
Excellent
18 Feb 2025
Jason
Nice and quite and staff were very helpful
Business_and_leisure Self
8/10
Excellent
18 Feb 2025
Ed
The staff are very commendable, polite and informative. Cleaners, reception and dining staff.
The hotel itself is lacking a bit of love. Little things like doors without latches, cracked windows, flushes that take ages to fill the cistern and lack of plug sockets near the beds in some of the rooms. Strange noises around the hotel that, if not a deep sleeper, could keep one awake.
If bought back to its original grand state, this hotel could be one of the best around telford/shifnal.
Very good value for what you get however.
The three course Sunday menu is an absolute must!
Leisure Self
8/10
Excellent
12 Feb 2025
Richard
Nice and quiet. Room a good size and an easy walk into town.
Business
10/10
Exceptional
11 Feb 2025
Sharon

Blown away

I had the most pleasant stay from the welcome of the receptionist the room that was warm to the restaurant service attitude i was blown away feels at home
Business
6/10
Pleasant
09 Feb 2025
Leah
Acesss to the property was signposted clearly. Plenty of parking. Unfortunately, I wasn't aware that there was a wedding booked during my stay, if I'd have been aware I'd have chosen to stay elsewhere. The hotel bar isn't excluded from wedding guests/their celebrations which made me feel uncomfortable as I and the party I was with felt we were intruding. A guest thought it was a great idea to continue reffing his car showing off for a continuous half an hour around 11pm. I wasn't able to get to sleep till gone midnight as the celebrations went on late & into the early morning. Buffet style breakfast was poor and not worth 12.99, may be worth having someone monitor the buffet continuously so that things don't run out as I and my party had to continuously ask for things and we felt rude. Overall average stay. Must admit the king-sized bed was so comfortable and the shower was incredible. If you're looking for somewhere to just crash I'd recommend but otherwise I would avoid. Very dated and could do with some tlc.
Family
10/10
Exceptional
07 Feb 2025
Robert
Property is large with ample parking and couple of minites from centre which has plenty going on. Thebrooms are large also, although a little dated, the facilities downstairs have all been recently refurbished and look great. All the staff were welcoming and friendly and the breakfast was great. The only issue we had was when we were checking in, in which we had paid for an early check in, the reception desk was not manned, nobody came to assist for nearly 10 minutes and although we had paid for an early check in for 1pm we didnt get to the room until after 1.15pm, which wouldnt have been too much of an issue but when paying £20 for each room for 2 hours you dont expect to lose the first 15 minutes of this waiting at reception to get served and then waiting to see if housekeeping had the rooms ready. Other than that we had a great stay and would stay again but certainly not be requesting an early check in.
Leisure Family
10/10
Exceptional
05 Feb 2025
alexander
.
Leisure Friends
10/10
Exceptional
02 Feb 2025
Erica
Lovely hotel. Great location and good price. Would stay again .
Leisure Family
10/10
Exceptional
28 Jan 2025
brian
Very warm, staff vg
Leisure Partner
8/10
Excellent
28 Jan 2025
james

Ok stay

Shower never worked had to change room and cold tap didnt work in the other room, could do with smart tvs, breakfast was nice
10/10
Exceptional
21 Jan 2025
Charles
We both had an excellent nights sleep.
We both enjoyed the breakfast.
Minor problem an the day we were leaving, could not get the shower to give any hot water.
Business_and_leisure Partner
10/10
Exceptional
02 Jan 2025
mark
Friendly efficient staff . Very pleasant, & well appointed hotel .Two minute walk to local shops , pubs & restaurants .
Business Self
10/10
Exceptional
30 Dec 2024
Verified traveler

Lovely hotel

Stayed at the Park House hotel quite a few times and it's a lovely stay. The staff are very friendly, a good breakfast and good choice of food on an evening. The room is very comfy though the bath is tiny. Still a great stay every time we go
Friends_and_family Family
8/10
Excellent
27 Dec 2024
John
been here many times and now the refurbishment has added to the stay.
Leisure Partner
10/10
Exceptional
23 Dec 2024
David
We loved our large bedroom and the bar area, full of character, wood panelling etc. Bathrooms were Ok.
Our son’s room was more modern but spacious. We were meeting family so didn’t dine in the evening but the breakfast was the usual fare, a bit dry but what what do you expect when you turn up at 9:45, not many booked in for breakfast apparently. Staff pleasant and helpful. Will stay again.
Leisure Pet
10/10
Exceptional
08 Dec 2024
Amanda
A
8/10
Excellent
08 Dec 2024
Sarah
Inside the hotel the furnishings seemed a little tired in places. When I arrived it was dark and was raining. Most of the carpark was unlit. Being unlit it was difficult to see defined parking spaces. Some lighting on the carpark would have helped.
Leisure Self
8/10
Excellent
30 Nov 2024
Stephanie

A two night break

I was staying to visit my grandson who is at RAF Cosford, so the hotel was very convenient. When I arrived a wedding party was in full swing and so I felt the receptionist was a bit 'short' with me, but then I was tired. The staff the following morning were extremely helpful. I only had breakfast but there was plenty of choice and enough to eat. Should I need to come up to that area again I will certainly think about the Park House Hotel.
Self
10/10
Exceptional
24 Nov 2024
Mike

BULLDOG24

We were a group who all worked together on an MOD program and who last met together over 10 years ago. The staff looked after us very well and were very friendly and supportive, even though the hotel was full.
Friends_and_family Friends
8/10
Excellent
24 Nov 2024
Mike
Nice property, very handy for town and reasonably priced
A refurb of reception area was in progress but didn’t cause any inconvenience.
Business_and_leisure Self
4/10
Poor
22 Nov 2024
Anjali

Green YES, BUT zero Heating !! Wow !!

They did not turn the Heating ON. We thought they would in the morning, and this too was not done !

The outside temperature was freezing !

I developed a cough and we left asap !
Partner

Location & surroundings

Park House Hotel
Park Street, Shifnal, United Kingdom

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Park House Hotel

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