Name: The Swan Hotel Smoke Taphouse
Address: 21 Wharfage Ironbridge, Telford, TF8 7NH, GB

8/10

Excellent

28 Jun 2026

Iain

Handy for the town centre and the regatta site.
Friendly staff and some great food and drinks available.

Friends_and_family Friends

6/10

Pleasant

25 May 2026

Janet

We have previously stayed up in room 8 at the top of the property where it has been a lot quieter . This stay we were facing the outside of the seating area where we were not able to sleep because of chatting till 02-30 . This was on the Friday night 22/5/26. Bathroom not cleaned properly scum marks in bath and sink. Bath took along time to drain after a shower and all dirty particles in bath after eventually draining . I like the Swan Tap but was disappointed this time .

Family_with_children

8/10

Excellent

24 May 2026

Edward

Great place to stay fab breakfast nothing too much trouble at all. A bit dated but we loved it for the price and them old beams are great

Partner

2/10

Poor

21 Feb 2026

Valerie

Black mould and water damage in family room. Very loud music played until around 10.30pm below family room with two children.

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Lianna

Our second stay and would come back but downside is no shower and the bathroom was dated and sink full of hairs which wasn’t pleasant. The lighting in our room was poor. An extra lamp maybe by the mirror so you can see what you’re doing would be helpful. The service and staff were excellent. Dining was really good too. Lovely restaurant space. Breakfast is at the neighbouring Malthouse. Whilst food was good service was very poor, the tea/coffee facilities were dreadful. Had to ask for clean cups ( no saucers),only used teaspoons, this whole area looked unclean and let the whole stay down. It really wouldn’t take much to rectify this. Our last stay breakfast was lovely, waitress service, clean and had no complaints.

Leisure Partner

8/10

Excellent

28 Oct 2025

Pamela

They were happy to provide a gluten free breakfast. Comfortable stay in a l convenient location.

Business Self

2/10

Poor

09 Oct 2025

Philip

The carpet leading from the bar to the rooms was absolutely filthy. My colleague's room and mine both had baths only with a shower head on a hose. All the sealant around the bath was damaged or black mould stained. The beds weren't very comfy at all, I had a bad nights sleep. The whole place needs a massive update.

Business

4/10

Poor

09 Oct 2025

Terry

Poor state

Business

4/10

Poor

09 Oct 2025

MARTIN

Wipe your feet on the way out!
Staff young and not interested and do the bare minimum.
Bed had a foot end and had to sleep diagonally.
Carpet was stinking on the stairs in particular.
Shower was on a lead from the bath taps and was under the eaves so had no chance of standing up.

Business

2/10

Poor

10 Sep 2025

Paul

Not impressed

Bath instead of a shower & no hot water throughout my stay

Business

8/10

Excellent

21 Aug 2025

Annabelle

Quiet and quirky but dripping tap and crack in sink and luke hot water in bath

Leisure Partner

2/10

Poor

09 Aug 2025

Kevin

Very Grubby Rooms

It's a very grubby place, filthy carpets, poorly maintained, no proper shower, poor housekeeping standards. The rooms require full renovation and to be thoroughly cleaned.

Self

6/10

Pleasant

03 Aug 2025

Marta

Very poor room quality, beds not comfortable. The bathroom is dirty, there is a spider's web on the ceiling. In total, a lot of dust is dirty. Old equipment. Dirty dirty everywhere

6/10

Pleasant

26 May 2025

Janet

I have previously stayed at this property a couple of years ago. Arriving in the room the sky lite windows were all open allowing all dandelion seeds to settle on the surface of the beds . Carpet not vaccines and spiders and cobwebs everywhere . Not had this previously .
Breakfast chaotic at the Malthouse but staff were fabulous and the breakfast was fantastic . Homemade pancakes are very tasty.
Booked this properlty for next year for Iron Bridge 1940’s weekend so really hope there is an improvement .

Leisure Family_with_children

10/10

Exceptional

25 Apr 2025

Lee

We had a fantastic short break at the Swan Hotel. Daryl was extremely attentive to our requests and we would definitely return again.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Laura

Excellent location two minutes walk from the Iron Bridge. The pub does excellent food also. Our room was clean, comfortable and overlooked the river. Absolutely stunning, would love to visit again!

Leisure Family

8/10

Excellent

18 Jan 2025

Robert

An interesting pub with decent food, ideally situated for the iron bridge 10 mins walk away, and the museums . My room was comfortable and warm enough given the -5c outside. it had a part glass floor with industrial archeology visible through it.

Business Self

8/10

Excellent

16 Nov 2024

Charlotte

Cosy room at an excellent price

Great stay. Room was clean, cosy, old with beams. It’s an old building so creaky floorboards and little corridors/stairs. A small amount of parking available. Breakfast was good and served at a pub/hotel a couple of doors down. Excellent value for the price and would absolutely stay again

Partner

4/10

Poor

28 Oct 2024

Veronika

Not amused

I think there is a special place in hell for hotel owners who chose to play loud gigs without having noise isolation in the rooms. My room was shaking (at 22:09) when I came down to ask when this cacophony will end I had to put fingers in my ears. Not sure why the dude who was playing needed it so loud, maybe he thought he was in Wembley arena or something.
Other cons: cups in my room wasn't clean and toilet flush didn't work properly. Oh, and car park is almost always full (there were instances when we couldn't park there).

Pros: very nice breakfast and nice friendly staff

Friends_and_family Friends

10/10

Exceptional

25 Oct 2024

Julian

Swan hotel Taphouse

Room was clean and tidy. Lighting wasn't brilliant, eco friendly bulbs = poor lighting.
Food and service were excellent.
Room was looking out over the river Severn.

8/10

Excellent

18 Oct 2024

Norm

We are travelling from city to city. It is what we call a \"tent room\". There are LOTS OF STAIRS and corridors to get to the rooms. We were only there for one night, has good showers and beds, the breakfast was included and good (it was in a sister hotel). The neighbourhood had a variety of restaurants. We chose the The Malthouse restaurant which was great!!! We also had the included breakfast there. It is in Historic Ironbridge - we were able to walk to the bridge and take photos under various sunlight conditions. It is across the street from the free Museum of The Gorge which tells of the flooding in the town. The COOP grocery store is also close by and it is a short drive to all the Ironbridge sites. The parking can be a challenge if you are late getting there. We would go again for one night, not many nights.

Leisure Friends

8/10

Excellent

17 Aug 2024

blain

A historic property and a great atmosphere. The glass floor in room 5 was really cool. A lovely little town and a nice bar to get wasted

Leisure Partner

10/10

Exceptional

01 Jul 2024

Iain

Lovely stay

Was in Ironbridge for the regatta and The Swan is in a perfect location. Friendly staff, nice breakfast (taken at Malt House 100m up road). Live music on Saturday and good food as well

Self

10/10

Exceptional

30 Jun 2024

Amanda

It was our first time in The Swan but wont be our last. Rooms were clean comfortable. Good value for money. Breakfast was in the sister hotel a short walk down the street and was superb. Will definitely come back.

Partner

6/10

Pleasant

22 Jun 2024

Tom

Maybe give a warning that because of the building’s age, there are many steps to negotiate. Challenging for those with mobility problems.
Crazily long wait for dinner to be served. It is obviously a very popular restaurant but a wait of over an hour to be served is not good. And a couple near us waited even longer!
Nice clean en suite bathroom, with a proper bath but a , cracked washbasin and water not hot. Fortunately after boiling the supplied kettle six times and adding it to the bath, it was ok.
Wonderfully comfortable bed, puts many a more expensive place to shame.
Very good breakfast, everything you could possibly want.

Leisure Partner

8/10

Excellent

15 Jun 2024

Matthew

Excellent stay in Ironbridge, with the property in a great location with on site parking.

Breakfast included in the price was outstanding and we even ate at the smokehouse for dinner, which was very tasty.

Nice view of the river out the room window.

Only downside was the low beams and ceilings around the rooms but only an issue as I’m quite tall.

Leisure Partner

8/10

Excellent

05 Jun 2024

Verified traveler

Great location, staff very attentive, good food, bathroom could do with an update and WiFi signal doesn't make it to the room so had to utilise downstairs

Business

2/10

Poor

08 Nov 2023

Richard

I won’t stay again

Terrible stay. No signal or Wi-Fi in the room. No shower in the room just a bath tub. Skylight in the room which let the light in. Was told kitchen closes at 9.30 went to order at 9 and was told the chef has finished. I was also blocked in the car park in the morning by staff.

Business

8/10

Excellent

09 Aug 2023

Patrick

Good value

Good value

10/10

Exceptional

07 Jul 2023

belinda

Belinda Wright stay

I really enjoyed our stay at the swan. Staff nice, when booking in he took us to our rooms, and was chatting,it's the little things that count. Looking forward to returning hopefully for longer. Thank you for the stay .

Partner

8/10

Excellent

25 Jun 2023

m

Perfect location

Perfect location
Definitely go back

8/10

Excellent

20 Apr 2023

Verified traveler

This is an quirky building which was excellent value and amazing breakfasts . Only negative for me was the whirlpool bath it was dirty in the jets and did not inspire me to use it at all . Suggestion for the property is to remove and install new baths or even better a shower

Leisure Partner

6/10

Pleasant

15 Aug 2022

Verified traveler

OK for 2 nights

Short 2 day trip. Room was OK with a traditional feel to it. However still could have done with a little updating without detracting from the original features. Bathroom tired and in desparate need of a proper shower. Bar had good selection of reasonably priced beers and an impressive food menu. Food we ordered was good value and very tasty.

Partner

10/10

Exceptional

11 Aug 2022

Pauline

What a little gem! We Loved this place . It is in a great location and we had the attic room with a beautiful view over the river. Although the room was a little dated it was exceptionally clean and comfortable and the staff were really helpful. Parking was free which was a bonus a we could leave the car whilst we went exploring the gorgeous village and river walks.
Breakfast included was served at the sister pub about 100 yards down the road, the choice was superb with extremely generous helpings.
We would highly recommend this for quality and great value for money and would definitely book again.

Leisure Partner

10/10

Exceptional

27 Jun 2022

Iain

The Swan is great fir a visit to the beautiful Ironbridge gorge.
I was there for the rowing regatta and it's placed ideally between the Iron Bridge and the regatta site on Dale End Park.
Comfy room, plus great beers and food.

Self

10/10

Exceptional

17 Mar 2022

Simon

property is ideally situated for the Bridge and surrounding areas. Wonderful use of the old building complete with squeaky floorboards. Dry warm room with great comfort. Slept so well.

Business Self

8/10

Excellent

05 Feb 2022

Tom

Welcoming staff, good food and nice room. The en suite bathroom had no stand up shower unfortunately though and the W

8/10

Excellent

27 Nov 2021

Verified traveler

Very enjoyable

Partner

10/10

Exceptional

22 Nov 2021

Tony

10 out of 10. I can't rate it highly enough.

The stay was fantastic from the start. The rooms were stunning and very clean. The staff were amazing, the service was great and the food was absolutely gorgeous. I proposed to my girlfriend while we were here as we well and she said yes. We'll definitely be staying here again.

Partner

10/10

Exceptional

27 Sep 2021

Stephen

Good location - friendly staff. Good value.

Lovely room with a view directly onto the river.
Clean room with good sized TV but Wifi signal not good enough to stream via Netflix/Prime on it as we found out only after paying to watch a film.
Perfectly located for walks along the river or further afield.

Partner

8/10

Excellent

21 Sep 2021

Verified traveler

Great location. Room is on top of a pub. We stayed on a Sunday night so was quiet establishment is old but as clean. Convenient parking

Partner

8/10

Excellent

21 Aug 2021

Monica

A lovely hotel with friendly staff

We enjoyed our stay. We have previously stayed at the Swan Tap hotel. It had been decorated nicely since our previous visit. There was a couple of little things that were needed. For example there was no Mirror in the bathroom. No table lamps, also the towels are not changed daily which I rather have. Over all it’s a lovely place. If you have disabilities you have to get up a good few stairs to the first floor, so if you can’t manage stairs best find a different place. I had phoned the swan tap before going to ask for a room as low as possible but you still have stairs to climb.

Friends_and_family Family

10/10

Exceptional

10 Aug 2021

Alice

Happy stay

Friends_and_family Family

10/10

Exceptional

01 Jul 2021

Scott

Relaxing work trip!

Woken to the sounds of birds singing and a view of the river. Breakfast was served in the sister hotel but was absolutely spot on. The food the night before was fantastic and good value. Well ran and friendly staff.

Business

8/10

Excellent

30 Dec 2019

Verified traveler

Great spot.

Great location. Room basic but good, but beds were not super comfy. Everything else was great.

Friends_and_family Family

8/10

Excellent

09 Dec 2019

Cathy

leaseant but food was disappointing

The hotel stay was nice. I went with my daughter and granddaughter. My daughter is diabetic and vegan and my granddaughter is vegetarian. At breakfast there was no vegan options on either food or drink. So my daughter ended up with dry toast and beans and a glass of Diet Coke (not ideal for breakfast) as there was no soy milk either. We would like to return but would be nice to see a more variety for both vegan vegetarian and drinks for diabetics.

Friends_and_family Family

8/10

Excellent

02 Nov 2019

Verified traveler

Friendly and helpful staff and great location. Excellent breakfast included in price. Good value for money

Leisure Partner

4/10

Poor

29 Jul 2019

Verified traveler

Poor and dissapointing stay

The room was dirty, no hot water and there was a mess left from the electrician all over the floor.

Family

4/10

Poor

20 Jun 2019

Verified traveler

Didnt really like anything. Room was like a room in the early 1900's along with creaking floors, damp bathroom smell, window hardly able to open and a particular issue being the tap attachment for a shower head. Had to sit in bath to wash....Room not dirtly but just a general feeling of oldness. Expecting to see a metal bath that someone will fill with water...Bed soft and low beams to hit a head on...Shoddy corridors to room...

Business Self

10/10

Exceptional

27 May 2019

Verified traveler

Great location for everything in Ironbridge. Clean and everything you need.

Leisure Partner