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Holiday Inn Express Shrewsbury

Shropshire · United Kingdom

SHrEWSBURY BUSINESS PARK, SITKA DRIVE, N/AView location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.4/108.4
Neighborhood7.6/107.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Shrewsbury

Our Holiday Inn Express in Shrewsbury is a mere 45-minute drive from Birmingham International Airport and just 10 minutes from Shrewsbury's historic town center.

Nestled in a tranquil spot on the edge of the Shropshire countryside, our hotel offers a relaxing retreat while remaining conveniently close to major travel connections, including the A5 and M54. With 73 complimentary parking spaces, guests can easily explore the area.

Shrewsbury Business Park is within walking distance, making our hotel ideal for corporate travelers. We also offer well-equipped meeting rooms supported by a dedicated staff to ensure productive and seamless events.

Discover the rich history of Shrewsbury with nearby attractions such as Shrewsbury Castle and Shrewsbury Abbey, and enjoy the numerous festivals held throughout the year. Start your day with our complimentary breakfast buffet featuring coffee and bacon rolls.

Read more about this hotelShow less

Located in Shrewsbury, Holiday Inn Express Shrewsbury by IHG is in the historical district, within a 5-minute drive of Lord Hill's Column and Montgomery Waters Meadow. This hotel is 2 mi (3.2 km) from Cineworld Shrewsbury and 2.1 mi (3.4 km) from Stiperstones Nature Reserve.

Make yourself at home in one of the 75 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: GBP 10 per pet, per night
    • Service animals are exempt from fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Russian

    Welsh

    English

    Latvian

    Italian

    Polish

    French

    Dutch

    Spanish

Nearby attractions

Lord Hill's Column 2 km / 1.3 mi
Montgomery Waters Meadow 2.6 km / 1.6 mi
Stiperstones Nature Reserve 2.7 km / 1.7 mi
Cineworld Shrewsbury 2.8 km / 1.7 mi
Shrewsbury Abbey 2.9 km / 1.8 mi
Henry Tudor House 3.9 km / 2.4 mi
St Alkmond's Church 4 km / 2.5 mi
St. Mary's Church 4.1 km / 2.6 mi
Old Market Hall 4.1 km / 2.6 mi
Coleham Pumping Station 4.3 km / 2.6 mi
Shrewsbury Castle 4.3 km / 2.7 mi
The Quarry Park 4.3 km / 2.7 mi
Ditherington Flax Mill 4.4 km / 2.7 mi
Attingham Park 4.4 km / 2.8 mi
Haughmond Abbey 4.4 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 75
  • Number of floors (main building): 2
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Car hireExtra charge
Show 22 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Hotel safe
  • Lift accessExtra charge
  • Shop
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • Printer
  • FaxExtra charge
  • Casino
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Holiday Inn Express Shrewsbury

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-11

    Photos are not available for this room type.

    Holiday Inn Express Shrewsbury

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 11 m²TWN.ST
    TWIN STANDARDPhoto unavailable3 photos

    Holiday Inn Express Shrewsbury

    TWIN STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Shrewsbury

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 78 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable3 photos

    Holiday Inn Express Shrewsbury

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    78 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 78 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable3 photos

    Holiday Inn Express Shrewsbury

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    78 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 78 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable1 photo

    Holiday Inn Express Shrewsbury

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    78 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Express Shrewsbury

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Shrewsbury

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 78 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Shrewsbury

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    78 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 78 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable5 photos

    Holiday Inn Express Shrewsbury

    Double or Twin STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    78 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 78 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Shrewsbury

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    78 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Shrewsbury

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 78 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Holiday Inn Express Shrewsbury

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    78 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Express Shrewsbury

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Shrewsbury

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Holiday Inn Express Shrewsbury

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Shrewsbury

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.4 /10
Neighborhood
7.6 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
27 Jul 2026
Scott
Have stayed here a few times and always clean, staff helpful
4/10
Poor
27 Jul 2026
Daisy
Booking not on the system, resolved after a while. Room was ok but over whelming mouldy smell. Patch of mould and damp carpet in the room. Breakfast toast and cereals were ok cooked wasn't the best
8/10
Excellent
17 Jul 2026
JENNIFER
STAFF POLITE AND HELPFUL.
GOOD BREAKFAST, HOT AND GOOD CHOICE OF FOOD
EVENING MEAL HOT AND TASTFUL
FIRE ALARM SOUNDED AT 3AM AND WE WERE THE ONLY PEOPLE WHO RESPONDED...VERY HELPFUL STAFF WHO SAID IT WAS A FALSE ALARM.
Family
6/10
Pleasant
13 Jul 2026
Stuart
Basic and simple hotel, could do with some maintenance work and staff should clean above eye level (there are lots of cobwebs).
Partner
8/10
Excellent
13 Jul 2026
Ensley
Good, clean place to stay
10/10
Exceptional
08 Jul 2026
Carol
Air con great. Breakfast very good. Ideal spot for tourng area.
Friends
8/10
Excellent
06 Jul 2026
Brian
Very good
2/10
Poor
01 Jul 2026
Russell
Very poor experience. We were first given a key to an occupied room, then moved to a room that smelled strongly of wet dog. Staff admitted the hotel was overbooked and they were relying on no-shows. We did not stay and had to find alternative accommodation.
Friends_and_family Family
4/10
Poor
28 Jun 2026
Richard
Staff difficult, bathroom smells of damp, both usb charging points next to the beds broken but no plug alternative next to the bed either
10/10
Exceptional
21 Jun 2026
Carl
Fab great stay and great customer service
4/10
Poor
16 Jun 2026
Alan
Breakfast was a shambles, food ran out by 8:30am and no clean plates, cups and cutlery were available. Only one member of staff working in the dining room. Will not be going to this hotel again.
Partner
8/10
Excellent
13 Jun 2026
John.
Very busy in breakfast room, so bread needed refilling and no butter available.
Staff were doing their best.
Partner
6/10
Pleasant
11 Jun 2026
Karen
Rooms appeared clean enough but bathrooms extremely tired and shower tray and sink etc well overdue for replacing. Very old and marked. Remote control didnt work which is probably just replacement battery required.
Self
8/10
Excellent
09 Jun 2026
jEAN
It was easy to find and well set back from the road so little noise.
Friends
8/10
Excellent
08 Jun 2026
Paul
a
Family
6/10
Pleasant
07 Jun 2026
Barney
Room was basic but fine, breakfast was poor - a small selection and not well replenished. I really don’t need housekeeping knocking on my door at 8:30am on a Sunday, which was pointless anyway on the day when I’m checking out.
Partner
4/10
Poor
04 Jun 2026
Michelle
Given wrong room number on check-in but key cards for the room we were supposed to be in.

At dinner, provided with out of date menu so meals ordered were not available and had to select something else. One staff member advised cocktails available but they didn't know how to make them. Other staff member advised cocktails not available. Ordered dessert (the first people in the dining room at dinner to do so) and after 45 minutes were advised that what we had selected had \"run out\" and was therefore not available.
Partner
10/10
Exceptional
03 Jun 2026
mark
Reception desk not always manned. Breakfast superb
Friends_and_family Family
8/10
Excellent
28 May 2026
Darren
The room was clean and quiet, breakfast was good. Happy customer.
Friends_and_family Family
10/10
Exceptional
27 May 2026
peter
No problems
nice to get breakfast included
Partner
10/10
Exceptional
25 May 2026
Ian
Great stay. Friendly staff and good food
Partner
8/10
Excellent
25 May 2026
Russell
Nice hotel in the middle of a business zone!
Self
10/10
Exceptional
23 May 2026
Jacqueline
Super friendly team. Nothing was too much trouble.
10/10
Exceptional
19 May 2026
Sandra
Lovely clean room, bed very comfortable, good
Selection at breakfast,receptionist very helpful.
Partner
6/10
Pleasant
14 May 2026
Les
Nice clean room bed very comfortable
Partner
8/10
Excellent
09 May 2026
Jeremy
Check in girls welcoming & friendly.
Later bar staff good & then at breakfast all the lads were fab, kept everything topped up😊
Partner
10/10
Exceptional
28 Apr 2026
Alexander
Nothing unique, just a well run pleasant hotel.
It's in an business estate that's empty at night,so it's very quiet, but no pubs or shops nearby but plenty in town
Partner
10/10
Exceptional
27 Apr 2026
Katherine
Very welcoming and friendly staff. Great for children, they made a real effort. Milk and cookies at bedtime brought with a selection of books. That was a real personal touch that we hadnt expected. The room was a great size for 4. Decent breakfast despite the small size of the hotel. We were only looking for a bed for a couple of nights to attend a birthday celebration but were really delighted with what a pleasant stay it was. Would definitely come back and hopefully the car chargers will be operational then.
Friends_and_family Family
10/10
Exceptional
25 Apr 2026
Michael
Very helpful staff, late bar which was handy due to the location
Partner
8/10
Excellent
21 Apr 2026
Fred
Everything was fine. Good quality bacon for breakfast. Room spacious and clean. Only issue was that soap in shower had run low and did not flow into hand
Partner
10/10
Exceptional
20 Apr 2026
Elizabeth
The friendliness and helpfulness of the staff was soooo good. We so much appreciated their attention to detail for us.
Family
8/10
Excellent
17 Apr 2026
Ifeoluwa
Lovely staff and great breakfast.
Self
10/10
Exceptional
17 Apr 2026
Peter
Arrived late so nice to see bar still open. Great breakfast and free car parking. Location is a bit out of the way, but suited our purpose.
Friends_and_family Friends
10/10
Exceptional
15 Apr 2026
Andrew
The breakfast was great and the staff were very friendly 😀
6/10
Pleasant
15 Apr 2026
Lynda
Staff lovely despite obvious shortages of menu items and basics. They dealt with problems the best they could with the lack of any management being available to offer support to one female staff member on second shift working without uniform another female staff member on her fourth week with the hotel with limited training and a male staff member multitasking to help with anything and everything.
Room was clean and bed was comfy
Free Wi-Fi
Good buffet breakfast although some items fry due to being kept in heat pans too long. No brown or wholemeal bread available.
Check in and out went smoothly
10/10
Exceptional
09 Apr 2026
John
This was a great place to stay, rooms clean and tidy, breakfast was exceptional staff will help with anything you ask. will stay there again
Partner
8/10
Excellent
08 Apr 2026
Miranda
If you can, avoid room 011 (ground floor), not sure what is above but footsteps came through the ceiling late at night and again early morning which woke me. Told reception on leaving but just got a “sorry about that”. Some staff nice and friendly. Public areas OK but a bit tired in places. Free parking and a service station in walking distance. Overall did the job but not cheap.
Family_with_children
4/10
Poor
29 Mar 2026
Aishah
Good communal area for children and staff were pleasant. However there was a very strong unpleasant smell thoughout the hotel and in the rooms. There was also large stains on the carpet in the hallways which were wet - we assume they had been recently cleaned. Breakfast was ok - however they had ran out off pastries when we attended at 9.30. Overall unlikely to stay again due to cleanliness/smell.
Family_with_children
10/10
Exceptional
25 Mar 2026
Kathy
Our stay in Holiday inn express was so so lovely. The staff really friendly, helpful especially in the morning at breakfast. They were on the ball making sure everyone was well feed. The breakfest was truly delicious. I did not expect such lovely hot food for the price we paid. Great value, great staff and very comfortable beds. Not to far from Shrewsbury. There in 10 minutes.
Thank you to all the staff and the hotel itself.
10/10
Exceptional
25 Mar 2026
Ludwik
The hotel is starting to look a little tired with bathroom hardware looking old and warn. The breakfast was excellent with a good choice and well presented. It is used extensively by trades folk so avoid the breakfast areas between 7:30 and 8:30. Good luck to the new management.
Partner
10/10
Exceptional
24 Mar 2026
Kathy
Lovely big clean room with ironing board, iron and hairdryer. Quiet and curtains blacked out light for good nights sleep in very comfy bed. Staff very welcoming and lift to our room on first floor.
Partner
8/10
Excellent
18 Mar 2026
Misty
Clean rooms.
10/10
Exceptional
18 Mar 2026
Karl
Clean room food is so fresh staff are happy welcome one of there new young ladies who has just started
Was really helpful she was happy and open to chat to for questions
Self
10/10
Exceptional
16 Mar 2026
tracy
The breakfast was great and the evening meal was great
Partner
8/10
Excellent
14 Mar 2026
Judith
Very poor space for bar and food. Room clean but lack of desk chair to use with table. Breakfast hit and miss.
Self
10/10
Exceptional
14 Mar 2026
Cristina
Clean and quite, helpful and kind staff. Good prices. Recommended.
Partner
8/10
Excellent
11 Mar 2026
John
Clean room, helpful staff
Self
8/10
Excellent
09 Mar 2026
David
Breakfast was good, if a little busy! The cutlery suffered the usual dishwasher smudges, but that's kind of expected these days. We didn't request a disabled room, but we were very impressed with the disabled facilities - the low level door spyglass, for instance. Total blockout curtains were welcome for a Sunday morning lie in. Reception/bar/restaurant staff were very pleasant, polite and attentive.
Partner
10/10
Exceptional
08 Mar 2026
SUSAN
Yes
Friends_and_family Family
10/10
Exceptional
06 Mar 2026
Ian
Friendly staff
Business
10/10
Exceptional
03 Mar 2026
John
Easy access but be careful of the potholes!
Self
4/10
Poor
28 Feb 2026
Andrew
Very basic hotel, air conditioning doesn’t work and breakfast was stale.
Friends_and_family Friends
10/10
Exceptional
28 Feb 2026
Michael
Room excellent, staff outstanding.
Partner
10/10
Exceptional
26 Feb 2026
Michael
Everything was good
Partner
10/10
Exceptional
23 Feb 2026
David
Very clean, quiet, comfortable room. Pleasant, helpful staff. Good breakfast - ample choice. Would happily stay here again.
10/10
Exceptional
22 Feb 2026
Colin
All Excellent..clean spacious room ..nice breakfast
8/10
Excellent
16 Feb 2026
Mark
The room was a good side and generally OK, but I made the error or paying extra for a Kingsize bed, not realising it's in fact 2 singles together, with a hard ridge in the centre, so I ended up staying on just one side and waking up throughout the night. Note to self, in the future stick with a double and save some money.

Also the shower had a few issues, the drain seem to be partially blocked as the tray was steadily filling up with water, the light in the shower didn't work, and the shower gel dispenser was either empty or not working, but none of this made a difference.

As for breakfast, good, except for the dry powdery eggs.
Business_and_leisure Self
6/10
Pleasant
15 Feb 2026
Misty
Kind of in the lower half of Holiday Inn Express hotels even though it was pretty pricey. Restaurant was just okay. Beds are comfy.
Business
10/10
Exceptional
14 Feb 2026
Andrew
The room had been designed by someone who had stayed in hotel rooms and so knew what should be there and where it should be. The staff were always helpful and friendly. The included breakfast was excellent.
Partner
10/10
Exceptional
09 Feb 2026
Lydia
Staff were brilliant.
Friends_and_family Family
10/10
Exceptional
08 Feb 2026
Terence
Great value, clean and spacious room wuth friendly staff
Friends_and_family Friends
8/10
Excellent
07 Feb 2026
Ann
Room was clean. Staff were friendly, courteous and helpful. Breakfast was disappointing compared to the last time we stayed. We arrived for breakfast at 8:30 and things were depleted and cold. Plates were at back of low shelf. Staff got me a plate and restocked the muffins when asked.
10/10
Exceptional
03 Feb 2026
Elizabeth
Very clean. Very comfortable. Staff most helpful and friendly.
Leisure Family
10/10
Exceptional
02 Feb 2026
Gary
Good access great team always helpful plenty of parking
6/10
Pleasant
27 Jan 2026
William
The room was mainly clean. There was an outstanding member of staff named Gareth. My wife and I like to sit in chairs in our room, having booked for two nights. Unfortunately, the room (King Size Double), only had one chair. I talked to Gareth on reception and he brought a second chair within 10 minutes. When we moved the duvet, we found marks and dust on the bed sheet that made it look like it had not been changed. Again, had a word with Gareth and he gave us a clean sheet, offering to change it for us but we managed that. Took a shower the next morning and having covered myself in water, I found that the shower gel container was empty. Gareth arranged for that to be changed also. Overall, I have stayed at better hotels but Gareth was priceless.
Friends_and_family Family
6/10
Pleasant
17 Jan 2026
Mark
Room was clean and nice. Many of the restaurant options were not available and the hot breakfast options were poor
Business
8/10
Excellent
13 Jan 2026
Karen
Friendly staff
Friends_and_family Family
2/10
Poor
09 Jan 2026
Dakun
The centre heating is broken, the room is freezing! DO NOT GO!
10/10
Exceptional
06 Jan 2026
Lisa
Close to A5/M54 connections - Real fast
10/10
Exceptional
04 Jan 2026
Thomas
Great hotel use it every time we visit shropshire
Leisure Partner
10/10
Exceptional
04 Jan 2026
Jacqueline
Lovely welcome and room was super. Bed super comfortable and shower great. Another lovely stop over. Many thanks.
10/10
Exceptional
03 Jan 2026
Shiri
Everything was amazing the stuff was amazing! Louis was absolutely a star so welcoming so warm helpful it was one of the best stay we’ve had in a hotel all because of the staff louis was accommodating I have a autistic son who has sensory issues she was supportive helpful provided me with Support when ever I asked and was always offering to do more. Thank you
Friends_and_family Family
2/10
Poor
31 Dec 2025
Steven
I was charged twice told o would receive it with in three working days and didn't
Friends_and_family Family
8/10
Excellent
30 Dec 2025
Verity
Even though fairly full, room and corridors were quiet
Partner
10/10
Exceptional
30 Dec 2025
Jenny
Unfortunately there was a sweet wrapper left in the room on the floor by the bed but other than that it was absolutely fine.
Partner
4/10
Poor
29 Dec 2025
Peter
No hot water within the shower. Reported after the first morning, said they would look into it (not sure this happened). Still cold the next morning. We had two rooms booked and it was an issue in both rooms so not just an isolated room. Wasted a significant amount of water trying to get the showers to heat up to any degree.

Also a lack of all/ fresh breakfast items (no baked beans at all on the first day, scraps of egg on the second day).
Leisure Family
10/10
Exceptional
25 Dec 2025
Lesley
Lovely room, very spacious and comfortable bed. Breakfast was nice but no baked beans and bit lacking but okay. Staff very friendly and helpfull. Would stay again as comfortable stay and dog friendly too.
Partner
8/10
Excellent
22 Dec 2025
Lisa
Great central location near M54/A5 also CoOp/Greggs, Queens chip shop walking distance.
Breakfast included in cost of room - both continental and hot English breakfast.
Bathroom clean and shower cubicle had seat area and a bath matt for those needing it - I stayed on ground floor these facilities may not be available on upper floors.
Leisure Partner
8/10
Excellent
18 Dec 2025
Andrew
Clean rooms, friendly staff. Handy for travelling around Shropshire and going into Shrewsbury.
Only downside was no hot water on one morning.
10/10
Exceptional
14 Dec 2025
Nicholas
Staff on reception were excellent, room was clean and well equipped including with USB sockets and breakfast was nice.
Business_and_leisure Self
10/10
Exceptional
14 Dec 2025
Martin
Good stay, friendly efficient staff, clean room, good sized room, nice facilities, good value for money
Self
8/10
Excellent
09 Dec 2025
Nick
I enjoyed a one night birthday stay at the Holiday Inn Express Shrewsbury on 5/6 Dec. Check in was friendly and helpful. My room was very spacious, and had everything you'd expect. Vacuuming could have been a bit more thorough, especially in the corners. Ate in the hotel: beer selection fairly limited, and hotel prices (£6 for a pint of Stella). Menu also fairly limited, but had a nice curry for around £15. Impersonal service from the young waiter/barman. Bed was comfy, and had a good night's sleep. A little noise early on, presumably contractors leaving for work. Good sized bathroom, and great shower. Busy breakfast area, but managed to find a table. Breakfast was a selection of cereals, yoghurt, fruit compote, pastries and toast with tea/coffee/juice. Hot buffet selection was bacon, sausages, egg (scrambled only), hash browns, tomatoes and baked beans. Nice late check-out of 11am. Overall, a pleasant stay, and good value for less than £50.
Self
10/10
Exceptional
07 Dec 2025
EDRYD
Delighted with all aspects of our first stay at a Holiday Inn and will be our first choice when visiting Shrewsbury next year.
Leisure Friends
8/10
Excellent
07 Dec 2025
Stephen
Good location good price nice hotel
2/10
Poor
06 Dec 2025
Steve
TWO PAYMENTS HAVE COME OFF MY CREDIT CARD AND YOU WILL NOT REFUND ONE OF THE PAYMENTS.....WHEN BOOKING YOU HAVE TO AUTHORISE THE PAYMENT WHICH ONE WAS AUTHORISED NOT THE SECOND. I AM TAKING THE MATTER FURTHER UNLESS THIS IS RECTIFIED AS THIS IS NOT THE FIRST TIME A HOLIDAY INN HAS TAKEN OTHER PAYMENTS WHEN THEY SHOULD'NT.
10/10
Exceptional
06 Dec 2025
Haoyang
Could be make more fruit
Friends_and_family Family
8/10
Excellent
03 Dec 2025
John
Would have been 5 stars but there was no draft beer available and light in bathroom flickered (reported). Staff were friendly and helpful.
Leisure Partner
10/10
Exceptional
02 Dec 2025
Jennifer
Efficient check in, clean room and good breakfast
Business
10/10
Exceptional
01 Dec 2025
Kathleen
Helpful staff
Very clean room and a good breakfast
10/10
Exceptional
29 Nov 2025
Laura
Great comfortable stay.
Business
10/10
Exceptional
23 Nov 2025
Angela
If something was out then we just asked staff who attended to it.
Partner
8/10
Excellent
18 Nov 2025
Philippe
Clean, comfortable & quiet rooms. Breakfast was pretty good !
8/10
Excellent
17 Nov 2025
LAWRENCE JOSEPH
SATURDAY BREAKFAST WAS A SHAMBLES. NOT ENOUGH STAFF. CAME DOWN TO : NO BREAD, NO BACON , NO EGG, NO ONE WAS CHECKING THE BUFFET
10/10
Exceptional
17 Nov 2025
Michael
Friendly staff, nice room, great breakfast 😊👍
Friends_and_family Family
10/10
Exceptional
10 Nov 2025
Roger
The staff were very friendly and helpful, from check in to check out, the breakfast was very nice, plenty of choice and good quality food. The bed was very comfy and the room was clean ..have no complaints. The hotel itself is not easy to find without the use of a satnav, but being in a quiet location and with the comfy bed a good night’s sleep was guaranteed.
Self
10/10
Exceptional
09 Nov 2025
Nicola
Great breakfast. Room a good size. Comfy bed but TV very small
Partner
8/10
Excellent
06 Nov 2025
Alison
Staff were nice. The room was clean and spacious. The hotel is on a quiet business park.
Breakfast was good, although there were problems with the toaster. The Breakfast area was a bit small and the provision for family groups was limited.
10/10
Exceptional
05 Nov 2025
Bernice
Great breakfast choices. Helpful staff.
Self
10/10
Exceptional
02 Nov 2025
Robin
The breakfast was very nice,although maybe a few more tables would be good,Dan on the bar on Saturday night was very good,and attentive as was the duty manager did not get his name sorry, overall good experience
Partner
6/10
Pleasant
01 Nov 2025
Caroline
Room ok shower took ages to warm up, seat loose on w/c pan nearly fell off, couldn't get hair dryer to work but apart from that it was ok
Leisure Self

Location & surroundings

Holiday Inn Express Shrewsbury
SHrEWSBURY BUSINESS PARK, SITKA DRIVE, N/A, Shropshire, United Kingdom

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Holiday Inn Express Shrewsbury

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