Name: Prince Rupert Hotel
Address: Butcher Row, Shrewsbury, Shropshire SY1 1UQ, Shrewsbury, SY1 1UQ, GB

4/10

Poor

25 Jul 2026

Andrew

Extremely Disappointing

We stayed for 4 nights at the Prince Rupert - as a designated 4 star we were expecting it to be substantially than the Premier Inn/Travelodge type establishments we typically stay at. The cost was just under £200 more that the local (better located) premier inn. We were bitterly disappointed.

There is lots to tell about the bedroom. It was very small and a very strange shape having been fitted into an awkward corner of the hotel; the room layout bore no relationship to the photo on the Expedia site. Some observations:

* No cooling or fan - the days we stayed were during a summer ‘26 heat wave.
* Windows do not open fully because of a very cheap secondary glazing system - and offer little cooling effect.
* The TV is fixed to a side wall and is not visible from the beds
* Rooms are serviced in the late afternoon or early evening; guests are required to leave the room and wait in reception while their room is bring cleaned
* Room cleaning was superficial.
* The furniture is old and poorly maintained.
* The paintwork and carpets need replacing.

Other Expedia reviews were complimentary about the friendly staff. We found, with exception of the server in the breakfast room, to be grumpy and generally unfriendly , few smiles.

The car parking is appalling. The Expedia Site states “Parking on site (GBP £10 per night)”. This is incorrect, there is an area of waste ground approximately 5 minutes walk down a cobbled road (difficult with wheeled suit

10/10

Exceptional

22 Jul 2026

Jutci

Overall the hotel is very good & room was good, just a few tweaks needed & a bit of updating here and there. The breakfast was good & the location is excellent

10/10

Exceptional

21 Jul 2026

tracey

Lovely welcome from reception ladies, very helpful for carparking details, where to eat, and areas of hotel.
Excellent breakfast with well cooked food, server was efficient and helpful.
Room great, the bathroom had been refurbished recently to a good standard.
Great location. Will return

Friends_and_family Friends

10/10

Exceptional

20 Jul 2026

Maxine

Lovely hotel. We had a dated room but very clean.
Breakfast was lovely and staff were friendly and helpful.
Central location was perfect for walking yo bars, restaurants and shops.
10/10

Partner

10/10

Exceptional

20 Jul 2026

Paul

Excellent stay in a fabulous room, staff were very helpful and welcoming, lovely relaxed bar area. Food was delicious. The Hotel is located right in the heart of Shrewsbury with fantastic local facilities on your doorstep. The only 1 small negative was the shower had very low water pressure but otherwise fantastic time

Partner

10/10

Exceptional

17 Jul 2026

Alan

Short two day stay to visit town and surrounding area. Excellent location, polite helpful staff and an excellent cooked breakfast. Would definitely stay again

Partner

10/10

Exceptional

15 Jul 2026

Edward

Helpful friendly staff . Room was clean but hot because of the high temperatures . Breakfast was good.

Partner

10/10

Exceptional

14 Jul 2026

Jacqueline Anne

Excellent hotel but the room was too hot during a very hot period this summer. Maybe some fans would be good.
I thought parking was at the hotel but it was a 5 minute walk and not easy to find.

Self

8/10

Excellent

13 Jul 2026

IAN

Rooms do require a Fan.
breakfast very good

Partner

10/10

Exceptional

11 Jul 2026

Piers

Not having visited Shrewsbury for many years, I wanted to stay in the town centre. The Prince Rupert is a really nice hotel, even if finding it given the intricate one-way system makes things difficult, as does finding the hotel parking lot. The only thing to complain about was the fact that the rooms had no air conditioning, and as the daytime temperature was about 38°C, sleep was hard to come by. But this is an uncommon temperature in Shropshire! I would certainly stay there again, as it is very central for all of the city's amenities.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Kathleen

All the staff were friendly and helpful. The breakfast was really good and set us up for the day. Evening meals were a bit pricey for a mid week break.
You can't get anymore central to explore Shrewsbury. I would stay here again without hesitation.

Partner

8/10

Excellent

06 Jul 2026

Sue

Lovely hotel , old and characterful, the staff were very caring, breakfast excellent.
Only one complaint. Pillows very lumpy and hard, probably need replacing. I find this is a common problem with hotels.

Partner

6/10

Pleasant

01 Jul 2026

Scott

Our team who stayed there said breakfast was the worst they have ever had

10/10

Exceptional

30 Jun 2026

Janice

A great stay large room and the staff were all lovely,will definitely stay again.

Family

10/10

Exceptional

29 Jun 2026

Lise

Staff were very accommodating. Lovely old accomodation . Breakfast very good. Great position. Public car park closer than hotel one, same price. Would definitely stay again

Friends_and_family Friends

8/10

Excellent

29 Jun 2026

Jeanette

I had a very comfortable stay at The Prince Rupert in Shrewsbury. The staff were very helpful and friendly when I checked in. I was staying overnight due to work. I didn't get to the hotel until after midnight, I'd checked my bag in earlier around 9 o'clock on the night, the person I saw after midnight was also very helpful. I was a little worried that I vouldn't lock the room door but the night concierge assured me tgat tge door cannot be opened from the outside. The room/wetroom were spotlessly clean, the bed was comfortable, I had a very good sleep, and the breakfast in the morning was freshly cooked and plentiful, just what I needed to start another day's work, after having a look round the lovely historic area.
I highly recommend The Prince Rupert, Butcher Street, Shrewsbury.

Self

6/10

Pleasant

28 Jun 2026

sean

Was pretty disappointed with the hotel, the TV in the room only worked on BBC, very tired bedrooms, with old phones and hairdryers. Cleaning was okay however there was bits which hadn't been cleaned as there was hairs still in the bath 🚿

Partner

6/10

Pleasant

28 Jun 2026

Charlotte

The hotel itself is a beautiful old building and the restaurant is very grand and interesting and the breakfast was lovely.
The male staff on the bar on Saturday was so attentive and an asset. However our stay was not what we expected from a 4 star hotel and we will not return. We stayed in room 310 on 27/6/26 and immediately noted it was dated, not the standard I was expecting, albeit clean and tidy. The ceiling was terrible, all marked and paper peeling off and the floor creaked everywhere and could hear this creaking noise from other rooms too. The shower could only be used as a handheld shower as it drooped and would not stay in position. The bed was comfy but the pillows were awful and it did affect my sleep. The third floor during the heatwave was extremely hot, our room was very stuffy, with no air con, and no fan able to be provided when I asked. We could only use it the room to go to bed as very oppressive. The window only opened partially and I ended up opening the curtains at 3am to let some air through, leaving the room too bright and could not sleep after. The kettle was full of limescale and only worked briefly before cutting out so could not have a drink at all. I asked reception, she said she would sort something but nothing came. I went for breakfast and she said she had tried to call me on the phone in the room, but I said that we did not have one in the room which surprised her. I gave up at that point and went for breakfast, as very parched by that point.

Partner

10/10

Exceptional

25 Jun 2026

Stewart

Great location in Shrewsbury

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Kathryn

Everything was excellent will stay again

Partner

8/10

Excellent

19 Jun 2026

Lindy

Really good location. Hotel itself could do with a little TLC but the staff were lovely and efficient in particular Charlie the Manager. I would definitely stay there again.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Steve

Hotel was very good however very hot inside and if you stay at the back of the hotel it’s quite noisy early in the morning. Bins and beer barrels rolled down the cobble streets at 6 in the morning.

Partner

8/10

Excellent

16 Jun 2026

jennnifer

The room was on the small side for 2, we had to shuffle around each other several times, and close the wardrobe door to be able to pass to the bathroom. The bathroom was modern and a good size, lovely big fluffy towels. Plenty of toiletries provided, but one little thing that was lacking-a block of soap was provided but no soap dish and nowhere to place it when wet as the washbasin was round without any flat part.
Breakfast was fine, not the biggest selection I've had in a 4 star hotel but enough to satisfy most people.
There was a nice lounge with a bar which we used for a nightcap, and an outside courtyard but we had to request for that to be opened.
Location was great, central and easy walk to everything in the centre.
The staff were friendly and helpful.

Partner

10/10

Exceptional

15 Jun 2026

Marie

Excellent location, the staff were very friendly and helpful, especially with the parking issue I had.

Partner

10/10

Exceptional

14 Jun 2026

Warwick

My wife and I stayed at the Prince Rupert Hotel for one night and we were delighted by its location (right in the centre of town), its cleanliness and the charming staff. We enjoyed an excellent breakfast there. We did find that our room and some of the hotel decoration was 'tired' and could do with a touch up - but that is a small quibble about a historic hotel and should not detract from our very enjoyable stay. Parking was relatively easy - we checked in at hotel reception and they directed us to their open-air car-park a few streets away (£10 per night). A word of warning!!!! The hotel is in the middle of a number of one-way streets and can be difficult to find by car. The hotel MUST be approached via Fish Street off Wyle Cop. Do NOT approach it via Church Street off St Mary's Street as Church Street is one-way - the wrong way. If you do happen to drive up Church Street the wrong way, then you must hope to meet a charming Civil Enforcement Officer who will, quite rightly, admonish you but, seeing your genuine contriteness and stress, may take pity on you and not give you a Penalty Charge Notice!

8/10

Excellent

10 Jun 2026

Ian

The historic hotel, and its location make a perfect stay in Shrewsbury. Easy access to the great towns pubs, restaurants and shops. The staff are helpful and your stay will be great.

My only consideration and negative comment would be the creaking ceilings. Ok it’s old and you expect that a bit. But where I was staying on the second floor - you really could hear quite a lot as the people above walked around. Ultimately this disturbed what was otherwise a faultless stay.

Self

8/10

Excellent

08 Jun 2026

Dawn

Fab location, excellent staff.
We had a comfortable, warm room overlooking quirky rooftops. The bed was a bit small for 2 but comfy & we slept well.
Breakfast was good, lovely coffee.

Partner

10/10

Exceptional

05 Jun 2026

merfyn

excelent breakfast ,excelent location

Partner

10/10

Exceptional

01 Jun 2026

Quintin

Central, clean, helpful staff, great b/fast

10/10

Exceptional

31 May 2026

Meghan

The Prince Rupert is centrally located on Butchers Row - lovely shops and pubs close by as well as the Cop and the English Bridge and the Dingle. Staff were friendly and helpful, especially front desk staff and our wonderful server at breakfast. She didn’t miss a beat and we enjoyed her. We requested an upgrade and our Queen Charlotte room was beautiful.
Strongly suggest mini fridges in the rooms.

Family

8/10

Excellent

31 May 2026

William

Friendly staff & good breakfast.
Clean room & modern bathroom, but room window obviously had not been cleaned for a long time judging by the amount of cobwebs.

Self

10/10

Exceptional

31 May 2026

Ruth

Room was ready when we arrived 1hr before check in and was greeted by helpful staff.
Hotel is very old and I love the charm it gives.
Our room was a nice size with a nice view of the town.
We didn’t park at hotel , preferred to use the Frankwell carpark and only £6
Breakfast was fantastic with a great choice.
I also liked the choice of times for breakfast anytime between 8:30 and 10:30.
Very central to everything and would definitely stay here again!

Partner

8/10

Excellent

30 May 2026

Susan

Breakfast was a bit disappointing and the standard double room was very small and dated ie worn

Partner

6/10

Pleasant

26 May 2026

Jake

Location and staff are great, however the rooms are incredibly dated and makes the whole place seem extremely messy/ dirty.

Business Self

10/10

Exceptional

26 May 2026

Shan

Prince Rupert - rustic, central, fab bathroom, twin room, lovely staff, good breakfast .

Second floor room slightly suffered from VERY creaky floorboards above - nothing which could be avoided as it is such an old hotel.

Staff very helpful in instructing us how to drive to the property to pick up luggage at the end of the stay .

Family

4/10

Poor

24 May 2026

Charles

The single room I had was in a very tired state. Although clean it was not worth the price paid. The shower was gaffer taped to the holder and was spraying water everywhere when used. Shame as the reception staff were great.

Self

10/10

Exceptional

13 May 2026

Ian

Very nice hotel, fun and clean.

Partner

8/10

Excellent

11 May 2026

Jacqueline

Lovely staff, great location, good breakfast

Partner

10/10

Exceptional

10 May 2026

Mark

Will definitely stay again but would have been better with water in the room. Room overlooking the church the best to ask for.

Partner

8/10

Excellent

09 May 2026

Howard

Nicely situated in the town, friendly staff and excellent breakfast. Would stay here again!

Partner

10/10

Exceptional

06 May 2026

Jon

Excellent service

Friends_and_family Friends

10/10

Exceptional

05 May 2026

Julie

Lovely stay. Staff very nice and helpful.

Friends

6/10

Pleasant

02 May 2026

Alan

ok

8/10

Excellent

27 Apr 2026

pietro

We loved our stay and will return but the housekeeping in the rooms needs to improve (barely acceptable), the bed linen is beautiful though. The setting and the rest of the hotel makes it worth it though!

Partner

10/10

Exceptional

24 Apr 2026

Melanie

Great location and our room had a balcony with loungers and a table which was a lovely surprise. But the best thing about the hotel was the staff who were so welcoming and knowledgeable about the hotel and local area. Although the cooked breakfast was also fantastic.

Partner

8/10

Excellent

16 Apr 2026

Luke

Friendly staff, rooms a bit dated, good selection at breakfast

Business

10/10

Exceptional

16 Apr 2026

Linda

All excellent

Partner

8/10

Excellent

06 Apr 2026

JITENDRA

From reception staff to breakfast staff there were excellent. The location of the hotel is perfect for seeing all the sights. Breakfast was excellent.
Apart from that the room were basic. Nothing special. Hotel has been given 4 stars. I think it should be 3 stars.
Also when booking this hotel. They should give details where the carpark is.

10/10

Exceptional

02 Apr 2026

Bryan

Lovely staff. Good breakfast and evening meal

8/10

Excellent

30 Mar 2026

Sian

Central location of hotel is excellent.
The room I was initially allocated had damaged drawers but the staff willingly offered an alternative room which was fine.
The staff were friendly, welcoming and helpful - thank you for a lovely stay x

Friends

10/10

Exceptional

29 Mar 2026

John George

Breakfast was perfect

10/10

Exceptional

21 Mar 2026

Amanda

Fab stay at this hotel, clean, warm and lovely friendly staff. Would recommend

Partner

6/10

Pleasant

18 Mar 2026

Jacqueline

Given how central the hotel is, the room was relatively quiet and spacious enough. We found the double bed on the small side and too firm, neither of us slept well. Good choice was offered at breakfast but the cooked element was luke warm.

Partner

4/10

Poor

08 Mar 2026

Paul

The staff very friendly
Very good food
The room the remote didn’t work the toilet didn’t flush and the shower was broken

Partner

10/10

Exceptional

07 Mar 2026

Stephen

Hotel was in an excellent location for our 2 nights away. Staff were extremely helpful and breakfast was more than ample. Room was spotlessly clean as was the hotel - various areas in need of a coat of paint esp noticed the windows in the room with a couple of cracked panes of glass

Partner

2/10

Poor

26 Feb 2026

Mugdha

Throughout the night, I was kept awake by the noise from the pub outside. It is clear that the walls and windows of the hotel provide zero sound insulation; it felt as though the music and screaming were happening directly inside my room. When I initially called the reception, I was assured that the noise would stop. When it didnt I went downstairs to speak to the staff.The response from the staff who called himself Abdul, was disgraceful. To be met with such utter disrespect and a total refusal to help when I was clearly distressed is shocking for a so called 4-star establishment. I am not even sure how the hotel in this condition can be a 4 star!! The condition of the room I was given is shambles. While the hotel is marketed on its \"character,\" the room I stayed in was a total ruin that has clearly not been updated in years. The shower did not even work and had been patched together with tape. Charging £100 for a room in this state is a total scam.

Because of the noise and the dismissive attitude of your staff, I did not sleep at all.

8/10

Excellent

15 Feb 2026

Philip

Superb roomy bathroom. Excellent female management and staff. Bedroom ok - TV in wrong place. Quaint overall - 16th century part of building

Partner

10/10

Exceptional

09 Feb 2026

Damian

Great stay and the usual fabulous breakfast

10/10

Exceptional

02 Feb 2026

Thomas

The staff could,nt do enough for us

8/10

Excellent

01 Feb 2026

Michael

Good room - excellent bathroom- very good breakfast

Friends_and_family Friends

10/10

Exceptional

30 Jan 2026

William

What stood out was helpful staff

Partner

10/10

Exceptional

22 Jan 2026

Sue

The breakfast was lovely, really good quality. The waitress was efficient and friendly. The room was clean and comfortable

Partner

6/10

Pleasant

21 Jan 2026

Brian

Greeting by reception staff was good but they had an issue with my hotels.com booking which was fully paid for. Obviously this was not my issue but between the hotel and the provider. The evening receptionist was nothing short of rude, short with me because I wasn’t sure if my room number (I would usually take my room key out with me but this was not allowed “in case of a fire” and then asked me to book my breakfast

10/10

Exceptional

19 Jan 2026

Jill

A member of staff was very kind and walked with me to incorrect car park and accompanied me to correct one

10/10

Exceptional

19 Jan 2026

Jill

Lovely breakfast, delicious fruit and pastries.
I thoroughly enjoyed cooked breakfast

Partner

10/10

Exceptional

19 Jan 2026

Diana

Clean room but bathroom needed attention. Staff are excellent and helpful. Unfortunately there was a private function on Saturday and the restaurant was closed. Room service was available which was very good.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Peter

Room great, staff friendly and efficient. Hotel in a great location in centre of Shrewsbury.

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Barbara

We were in room 213, it was fine but lighting could be improved, it was quite dark

Leisure Family

10/10

Exceptional

17 Jan 2026

James

Staff very friendly. Parking is a nightmare. When arrive at night, tired after a long drive the last thing you want is to negotiate narrow lanes to find a car with no postcode

Leisure Partner

10/10

Exceptional

16 Jan 2026

David

lovely hotel we really enjoyed our stay .staff were lovely ,rooms were very clean and warm. Breakfast excellent all in all great stay Thank u

10/10

Exceptional

12 Jan 2026

Dominique

A fabulous old building with charming interior. Very comfortable rooms and dining room. Clean room and bathroom; certainly adequate for a short stay staff were extremely helpful and friendly. The breakfast is a feas.. Be aware that the parking is not onsite as listed. Strongly advise phoning the hotel for info and directions.

Partner

10/10

Exceptional

11 Jan 2026

Jill

Friendly staff, nothing was too much trouble. Loved the little drop of sherry when booking and and the breakfast was amazing

10/10

Exceptional

11 Jan 2026

Wayne

Excellent service as per normal, we stayed for 3 nights and ate in the restaurant every night, food was excellent. All the staff are so friendly nothing too much trouble. Well stocked bar drinks not overpriced like some hotels. The only downside was my wife who has walking difficulties found the shower tray a little bit slippy.

Partner

2/10

Poor

09 Jan 2026

Rachel

I booked a room to celebrate our 43rd wedding anniversary. I booked a restaurant in Shrewsbury too. When we checked in, the room was very cold, the radiator was lukewarm, and one of the towel rails in the bathroom wasn't working. We were hoping to shower and change before going out. I went to the reception and was told we could be upgraded and to pack our bag. When I returned, they gave us the key to a much poorer room with a dingy bathroom (with a shower over the bath) and condensation running down a window high on the bedroom wall. Apparently, the radiator in the upgraded room had leaked. By this time, it was too late for us to shower, as we needed to leave for our booked table at the restaurant. We were moved again on returning to the hotel. Evening and planned celebration ruined. I did complain, but have received no reply.

Partner

6/10

Pleasant

06 Jan 2026

Jared

Staff decent. But hotel has seen better days.

8/10

Excellent

04 Jan 2026

Karen

Fantastic location for a stay in Shrewsbury. Quick check-in and room.was ready early. Great to have parking in the centre too!

Partner

10/10

Exceptional

03 Jan 2026

Catherine

All great

Self

10/10

Exceptional

02 Jan 2026

James

Room was full of character, location was perfect for exploring the town. Breakfast was excellent.

Partner

8/10

Excellent

01 Jan 2026

Kevin

Reception staff were excellent and very approachable.
Bar staff were the same.
Good breakfast and staff very efficient.
Cleanliness of room not great. Plus when we arrived the heating had been turned off and the window in the room was wide open, so the room was absolutely freezing

Partner

10/10

Exceptional

31 Dec 2025

Ian

Friendly staff

Leisure Family

10/10

Exceptional

31 Dec 2025

Amanda

Stayed here several times and would stay again . Hotel is a little tired in places but it adds to it’s character but some small repairs would make a difference ( just general maintenance) Rooms vary greatly depending on what part of the hotel you stay in. Staff are usually very friendly and helpful ( our checkin lady was lovely as was the waitress at breakfast) Breakfast is always great quality . Room is clean but can be a bit tired again depending on what part of the hotel. I love this hotel for its character charm and location so would happily stay again

Partner

10/10

Exceptional

30 Dec 2025

Karen

Cosy, sumptuous room, courteous staff and an excellent breakfast.

Leisure Self

10/10

Exceptional

28 Dec 2025

Mark

Lovely room and bathroom. Great breakfast

Leisure Partner

10/10

Exceptional

23 Dec 2025

Andy

It was all lovely, thank you.

Partner

10/10

Exceptional

20 Dec 2025

Mark

Staff friendly, food amazing and room was warm and comfortable .
Great location

Leisure Partner

6/10

Pleasant

18 Dec 2025

Jayne

Check in was good, friendly staff and offered a glass of sherry!
Hotel is very historic and could be stunning but needs a lot of investment. It’s very tired and seems to be stuck in a time warp, but having said that everywhere was very clean. The room was a good size with a bathroom off of a lobby area. But although we didn’t check in until 5pm (2 hours after the earliest time of 3pm), the radiators hadn’t been turned on and so the room and bathroom in particular were very cold.
The bed was very soft and the pillows very lumpy, way past their best!
There was no hot water in the morning which was disappointing as the bath looked very inviting!
The breakfast that was included was served in the panelled dining room and was very nice.
We mentioned our issues the next morning on checking out but the lady on reception said she didn’t usually work there so could only pass on our message.
So all in all, we were disappointed by the hotel which is a shame as the position in Shrewsbury is excellent and it could be an amazing place to stay.

Partner

10/10

Exceptional

11 Dec 2025

Lucy

Staff were great

Self

2/10

Poor

10 Dec 2025

Aaron

Catfishing by a hotel is a new one on me! The room was extremely dated with the bed moving across the room as soon as I sat down. Wheels not locked and no way to stop it. TV I hadn’t seen since the 90s! Service was strange I felt like I was a scolded child when I left with my room key… pretty sure I can look after my room key I’ve managed to look after my car and house keys for many years without an issue. Breakfast very very old school. Solid poached eggs, cold toast, awful watery coffee. Unfriendly staff with an undertone of strict parenting isn’t what I want when I’m paying for a hotel. Very expensive and would recommend other hotels or air bnbs.

8/10

Excellent

05 Dec 2025

Kevin

Quirky hotel.Lovely room.

Partner

8/10

Excellent

01 Dec 2025

Stephen

This is a nice Hotel ,in a great spot and we stayed in a smallish room 304 with a great balcony . The desk staff and bar staff were fine .However the hotel has a number of small faults that could easily be put right .1 Show head is blocked, Bathroom sink tap plumbed wrong way round , TV is on wall to side of bed so difficult to see when there is space on the wall directly in front of bed Had to wait 10 ~ 15 minutes before anyone asked what we would like to drink with breakfast . Wife has scrambled eggs on toast and could not eat scrambled eggs to watery , my breakfast was fine . All of these point are easy fixed and I would recommend you stay there .

Partner

8/10

Excellent

29 Nov 2025

Jeffrey

Great staff and a warm welcome.

Leisure

2/10

Poor

21 Nov 2025

Mr Robert L

What didn't go well? Staff.
So basically, this hotel doesn't condone taking a second person to your room if you've booked single occupancy. Really?!

They actually clocked me coming back with my partner and phoned the room 20mins later to say she had to leave(!!). When asked to give me the price for her to stay, they took a whole minute to work it out. As if the phone call was not about a solution other than kicking her out - the extra charge was £65 on top of the original £95. My partner wasn't staying, and this was explained, but I was told she had to leave the premises immediately. We left. No refund offered, sad. Bye bye Prince Rupert.

Partner

10/10

Exceptional

15 Nov 2025

Rosemarie

Staff Staff every time. The hotel is centrally sited. It is a heritage building but this is part of its appeal.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Peter

Very good breakfast

Partner

10/10

Exceptional

03 Nov 2025

Ann

Yes

Partner

4/10

Poor

01 Nov 2025

Alysyn

The room was cold and neglected, the carpet was old and lifted between the bathroom and room.
The windows had mould.
The kettle was old and rusty.
The bed was uncomfortable.
The bath wasn’t clean around the plug hole and didn’t hold water when a bath was run.
There was mould around the seals of the bath and the silicon was lifted. The windows had mould on the seals at the bottom.
The bathroom was very cold.

Self

6/10

Pleasant

30 Oct 2025

Stephan

Reception was okay, wanting to know what time we wanted breakfast the following morning, before we finished booking in. Room also okay, very clean and very comfortable. Breakfast was a good choice of cereals and fruit and freshly cooked - if small -breakfast.

Partner

8/10

Excellent

25 Oct 2025

Kath

Central. Amenities close by

Leisure Self

8/10

Excellent

25 Oct 2025

Colin

The hotel is located in the middle of old Shrewsbury so is ideal for wandering around the town. However we arrived by car and the hotel car park is a short walk away. It is necessary to drop your bags off first and then park the car and walk back. Access to the front of the hotel is via narrow cobbled streets which can be confusing.

Partner

10/10

Exceptional

20 Oct 2025

Peter

This is the fourth time at the Prince Rupert and it doesn't disappoint. A proper traditional hotel with lovely staff and offering a glass of sherry on arrival. Very good traditional breakfast, but a variety of healthy options available too.

Parking can be a bit of a challenge, with an off-site parking area that can be completely full when you get there, so you need to find an alternative yourself.

Other than that, the Prince Rupert is situated in the central area of Shrewsbury with all of the picturesque areas well within walking distance, and plenty of good restaurants to visit too. We will return.

Business Partner