Name: Oxford Belfry Hotel & Spa
Address: Milton Common, Near Thame, Oxford, OX9 2JW, GB

4/10

Poor

26 Jul 2026

Catherine

Nice rooms, pool and courtyard. Restaurant staff were very nice but our gluten free meals were messed up, our meals took a long time to arrive almost 45mins, then the gluten free burger presented looked the same as the none GF one so we queried it and found that it wasn’t GF and had to wait again for the GF option. Check in was very busy with only one staff member and q queue of guests.

6/10

Pleasant

25 Jul 2026

Pete

Hotel was fine and food nice. Poor customer service.
Arrived and checked into our room. Long walk and involved a number of lefts and rights and stairs, when we go to the room, the keys did not work. Told my wife I'd go back to reception and sort it out.
Now being served by a different lady that served us originally, it was now Lucja. I told her our keys did not work. Started to sort them out, it was not a straight forward swap to reprogramme the keys, she asked me my name again, then finally gave me the keys in a new wallet and I noticed it was now a different room number. She did not mention this and it seems she tried to cover this fact up. I told her, it was a different number, and it was only then she gave me a very poor, token \"sorry.\"
This should have been the first thing she said, as it was not next door to the original room and on a hot day, uncomfortable.
The second instance of poor service was at dinner. Sat down and was asked about what drinks we wanted. My wife said a beer and I just wanted some water. The beer took ages to arrive, but my \"Bottle\" of water came out straight away. I opened it, to be greeted by warm water, not at all chilled, on a hot day. Asked if i could have a chilled one, again no apology and it was taken in a bit of a huff. I then noticed everyone else got water jugs. Eventually got a colder one, not but much though. Asked her when paying, why I got a bottle and others got free jug, she just said, \"That's what she's told to do.

6/10

Pleasant

25 Jul 2026

Emily

The room was extremely hot when we arrived, not able to cool it before bedtime. Curtain is in front of the air conditioning unit. 2nd floor was very warm overall, think we had a room furthest from reception and as an alone adult with a child, dog and bags this was difficult. Shower didn’t drain, so overflowed.
Breakfast was very good, food in the bar was good.
Room was clean enough.

8/10

Excellent

21 Jul 2026

Holly

Couldn’t fault the room I stayed in , however a family member also stayed and she didn’t have a/c in her room and was given a fan , apparently not all the rooms have a/c.

On check out , there was only one man on reception and it took 40 mins to check out. My refund still hasn’t gone back onto my card for the £50 holding fee, waiting 2 weeks after.

Bar staff were very slow and didn’t seem to know what was going on and also ran out of paper in the machine multiple times which caused further delays.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Ann

The hotel was lovely and our room was excellent. We can't fault any of the staff as they were friendly and helpful.
The only thing we had an issue with was the catering for the evening meals. On the 2 nights we ate in the restaurant there were several meals and additional dishes that weren't available on both nights. There was only one waitress on both nights and the restaurant was busy and she was rushed off her feet. She coped remarkably well with so many tables to deal with. Apart from that we had a lovely time.

Partner

10/10

Exceptional

13 Jul 2026

Bali

staff are great the heat was making things difficult but they really helped me and my husband who has a disability

8/10

Excellent

12 Jul 2026

Amber

Room clean bed very comfortable but very hot as no AC Staff very polite and helpful parking good Breakfast very good great choice but having the coffee bit opposite hot food and also entrance mayhem when busy! Also difficult to see what’s on offer until you got past Hot food needs reorganisation

Partner

4/10

Poor

11 Jul 2026

Robin

We were a corporate event and numerous guests said their aircon didn't work. I can only presume this was due to lack of maintenance. We were on the top floor and it was very hot despite the extra fans the hotel provided.
The room was nice and generally clean except for heavy dust on some shelves & on top of the safe. Under the toilet rim was a bit uninviting.
There was sometimes a lack of staff. I waited about 10 mins to check out.
The breakfast was OK. It had the usual Full English & Continental but they needed more staff to clear the tables.
Generally, the hotel was OK but could be better. We still had a great event.

Business

6/10

Pleasant

11 Jul 2026

John

Very average hotel. Some areas of the room beginning to look like they need some redecoration etc. Bed comfy but for the price it is pretty poor that no air con available. Reception ok. Some quite entitled guests with no manners. Car park good a a very good location. Bar staff were very helpful. Just lacks that finesse that a lot of other hotels bring to the table these days - i stayed to see if it was suitable for a group booking - sad to say it isn't up to the standard I would want.

Self

8/10

Excellent

10 Jul 2026

John

There is a small green algi in the steam room on the walls that could be looked into sorting please

Self

8/10

Excellent

10 Jul 2026

Stephen

The room was quite warm as there was no air conditioning. However, the current temperatures are unusually high, so I wouldn’t consider this a negative under normal circumstances.

There was plenty of parking available, including both fast and standard EV charging points.

Breakfast was self-service with a good selection, and everything was really nice.

Self

8/10

Excellent

05 Jul 2026

Christine

Staff were very helpful despite being busy with several different groups. Hotel put on an earlier breakfast than usual for F1 and football fans. Would recommend

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Connor

This place is full of character and charm. Lots of local travelers, less international -- providing a distinctly British feel.

Family_with_children

8/10

Excellent

28 Jun 2026

TREVOR

Nice hotel breakfast dissapointing tables not cleared food not replenished, a prom previous night next day toilet disgusting obviously not clean since prom
Had wedding came back late room key wouldn't work bed made but dirty sheet left on it and moth flew out when pulled duvet back not good

10/10

Exceptional

28 Jun 2026

Andrew

Nice place, nice rooms pool and sauna were just what I needed.

Partner

2/10

Poor

27 Jun 2026

Alan

There was no air conditioning available. There were spider webs and moth cocoons in the room and although reported to staff nothing was done about it.
Bed was comfortable

Friends_and_family Friends

10/10

Exceptional

25 Jun 2026

Helen

Really beautiful setting and well proportioned rooms. Staff were all very friendly and helpful (my dad who was also staying left his phone in the restaurant and just as I was heading downstairs to find it for him someone was at our door to hand it over!)

Air con is a little dated and not very effective, but everything else was really excellent.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Mrs Susan J

Would like to praise Tanya, who was extremely helpful.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Gabriella

Hotel was very poor at realising that the room was FULLY paid for through Hotels.com, and charged a credit card for which they had no authorisation on THIS room.
Not impressed. Refund took 3 days to arrive in account. This should have been instant.
No apology given, and had to ring again the next day, even after explaining the situation to the checkout staff

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Christine

Very spacious and comfortable family room with a beautiful rainforest shower head in a massive shower. We slept very well and felt very at home. We also really enjoyed the spa facilities and swimming pool. It felt like we were on holiday although it was only a 1 night work trip. I would definitely stay again.

Business

10/10

Exceptional

10 Jun 2026

Lee

Great 5 star , friendly staff and plenty of parking.

Self

4/10

Poor

08 Jun 2026

rudy

I rented a suite for three people and there were no sheets for the sofa bed or towels. Very limited service for a 4-star hotel. A second room also lacked towels. The hotel is showing its age.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Mary

All the staff I dealt with were very helpful. The restaurant staff were especially good, lead by an excellent manager, Alison, great team.

Friends

6/10

Pleasant

05 Jun 2026

Toni

i like staying at this hotel and the rooms are always clean. The bar restaurant area was a real mess! Untidy, old food plates and glasses/cups everywhere. Floor dirty and unkempt.
My salad was less than ok. not a described, missing ingredients.
The staff were over run and under real pressure
Will stay again, definitely won't eat.

Business

10/10

Exceptional

02 Jun 2026

Hugh

Really nice hotel. Staff excellent, very helpful. Food excellent, breakfast brilliant.

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Thikazi

Very nice hotel with good size rooms, very helpful staff and a good quality breakfast.

Friends_and_family Family

6/10

Pleasant

25 May 2026

William

Enjoyable two night stay. Very warm, which made the pool a godsend. Breakfast was a bit cramped and bland, if I was being picky. Lovely room, great bed and good size walk-in shower. Overall, a very definite thumbs up.

Partner

8/10

Excellent

25 May 2026

Tony

We did enjoy it very much, the staff were excellent and attentive. The breakfast was excellent with a lot of choice and great quality. However the pool was a little disappointing, quite small and when looking closely there were black bits floating in the water and a small amount of litter. Maybe this is like all pools when examined closely, I don't know. Also we stayed during a heatwave and there was no Aircon in the room. For a four star hotel it was a surprise and disappointment.

Partner

10/10

Exceptional

24 May 2026

Øyvind

Lovely and relaxing place.

Self

10/10

Exceptional

20 May 2026

Nigel

Great

4/10

Poor

19 May 2026

John

Room first given TV not working reception could not get anyone to sort 2nd room very good Thank you Steam room as the same from when I stayed in 2024 Green mould in there Food i had below par

Self

4/10

Poor

18 May 2026

Mark

Beware web site descriptions do not match realities. A 'Deluxe' room is described as having a bath tub and countryside views. We had no bath and out look across the car park. Room had no heating (helpful staff member brought in a plug-in heater), broken windows, missing light bulb and no clothes hangars. Minor things but not what you want when arriving late a night.
In the morning , woken by folk in room above as the floors creek and there is a lack of sound insulation.
At breakfast, bread, pastries and butter ran out.

Good bits: EV chargers work well. Hotel staff all v friendly .

Overall, disappointed to not receive the experience we had been offered and paid for.

Partner

8/10

Excellent

17 May 2026

Dominic

Room was clean and comfortable; staff was very helpful. Grounds were beautiful and peaceful. Was a bit too far away from any other needs, and very costly to get around if you don't have a car.

Partner

10/10

Exceptional

15 May 2026

Richard

Everyone and everything was really great,
Thank you

8/10

Excellent

10 May 2026

TARNDEP

The staff were very welcoming and polite. There is ample parking. We stayed in a suite which was spacious, clean and had good amenities. There is a good sized swimming pool which has allocated children hours. There was a good selection at breakfast and you can also order off a menu too. The restaurant also provided a good selection for dinner. The hotel is in a good location and a short uber ride from Oxford city centre.

10/10

Exceptional

09 May 2026

Catherine

Staff were fantastic. Emma on reception and Ali on breakfast brilliant

Friends_and_family Family

8/10

Excellent

04 May 2026

Bernadette

Good hotel, definitely need a car. Rooms are nice, ours was a little warm, unsure if air-conditioning was available. We were very fortunate and had a free upgrade - big room, clean, good bathroom also clean. Bar and restaurant are both nice - food at both is very good - although drinks prices are a tad high. Restaurant is a bit under staffed at breakfast, if busy getting a clear table can be a challenge. But all staff are really friendly and helpful. We also used the spa - the lounge is lovely and the pool and sauna are also both good.

Partner

4/10

Poor

29 Apr 2026

Elisabeth

Where do I start… check in-no one took a deposit so had trouble with having to pay for everything as I couldn't bill room until I finally sorted it at the front desk.
Room key didn’t work second day because my reservation of adding a night seemed to confuse staff so had to be at the front desk every morning until that was sorted.
Room restock was HORRIBLE. Had to call every night of a 4 night stay because staff had not refreshed at least 1-5things such ascoffee, tissue, sugar, water, spoon, coffee cups. They didn’t clean room, wipe fixtures, or vacuum. Bed was made by throwing up the duvet and haphazardly throwing the pillows on the bed.
Had a young woman masseuse who thought she was a medical doctor and I had to tell her 4 times to stop working on my back in a sensitive area and she told me “but you are tight all over” so we work where it’s needed!!!!!!! Excuse me I have been in this body for 60 years and I know it better than you little girl!!!!
Room was noisy as it was right next to the utility closet where the staff made a huge ruckus getting the vacuums out at 7:30am every morning.
Fire alarm went off randomly one morning at 8am-no communication, information. Nothing.
I ignored it as the service was so subpar I figure it was a false alarm..and it was but it went on for 20 minutes.
You get complimentary items first night but then couldn’t get them again even though I offered to pay for them to get them.
Got impression all staff just did the BARE minimum

Self

8/10

Excellent

27 Apr 2026

Debbie

There was ample parking and it was very easy to park including electric parking points. The room was very clean, I did not stay for breakfast so can't comment, but the evneing meal in the restaurant was five stars from me, excellent food. The only negative thing I have to say is that was waiting 30 minutes for desserts and the outside tables in the garden did not cleared throughout the day, and it was a sunny day, so ther ewere lots of people outside but all the tables had dirty glasses on them. Overall a very ennjoyable stay and I would recommend this hotel to my friends and family.

Partner

10/10

Exceptional

20 Apr 2026

James

Upgrade to a suit that was a very nice surprise with plenty of

4/10

Poor

19 Apr 2026

Zak

Staff not attentive and don’t ask how stay was or if any issues. Windows were had condensation on, and thin with outdoor noise. Pillows were flatter than tarmac and no extra pillows in wardrobe. Shower drenched floor and seeped through to hallway.

Partner

8/10

Excellent

18 Apr 2026

Matthew De

Lovely hotel, very nice place.
I had a very unfortunate experience due to the fire alarm sirens going off at 12:45am until 1:30am and I had to evacuate the building. Not ideal when I had an early morning meeting for work the next day.

Business

6/10

Pleasant

17 Apr 2026

Steve

Really friendly and great food, just the fire alarm evacuation at 12:45 am jaded my stay

Self

2/10

Poor

16 Apr 2026

Seza

The Belfry Hotel in Oxford was a major disappointment and nowhere near its supposed 4-star standard. The room was not properly cleaned, the bathtub and sink were visibly dirty, with waste water backing up when using the tap. The carpet was filthy, and I avoided the spa entirely due to hygiene concerns. Basic amenities were lacking too, only a combined shampoo/shower gel was provided, despite Crabtree & Evelyn products being advertised.

The bed was uncomfortable, and to make matters worse, a false fire alarm at 1:30am had all guests standing outside in the cold, with staff appearing disorganised and not properly accounting for people. After that, there was constant noise from slamming doors in the corridor until checkout.

Food was equally poor, breakfast was below average, with rubbery fried eggs, and dinner (fish and chips) was nothing special. Check-in was slow and inefficient, and no one asked about the stay at checkout — which says a lot.

At around £200 a night, this hotel is significantly overpriced and falls well short of expectations.

Business

8/10

Excellent

16 Apr 2026

Stephen

Staff helpful and friendly breakfast good, evening meal they good do better, as very slow, and a bit disorganised as people had to ask to place orders

Partner

8/10

Excellent

10 Apr 2026

Maxine

Enjoyable stay

Partner

10/10

Exceptional

10 Apr 2026

Joshua

Amazing our stay was perfect

Partner

10/10

Exceptional

07 Apr 2026

Tugdem

Everything was perfect, the hotel is pet friendly

4/10

Poor

07 Apr 2026

Peta

Poor service poor food

Family

10/10

Exceptional

07 Apr 2026

Samuel

It's isolated from anything but 9 min away from shops and grocery stores on Thames town. Staff very supportive, food was great, and the swimming pool, steaming room, and sauna are great.

Family_with_children

8/10

Excellent

07 Apr 2026

Glenn

IT was a great stay all-round. Thank you

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

stephen

Staff friendly. First night we had a meal in the restaurant and the food was served Luke warm to cold. To be fair. The manager asked us to return the next night to give them another chance. We did and the food was excellent and the manager gave us a bottle of wine free of charge. The manager of the restaurant was professional and understanding. Full marks to a real gentleman. Went into the spa and pool. It was dirty and looked tired. On the whole. Our room 170. Was a fair walk away but a very clean and large room. Looked brand new. Could do with more staff at the bar. Queue was long every night.
Pleasant stay but hotel needs a bit of TLC hear and there

Partner

10/10

Exceptional

06 Apr 2026

Gurwinder Kaur

Excellent Service

10/10

Exceptional

02 Apr 2026

DEWI

H

10/10

Exceptional

01 Apr 2026

Andrew

Really enjoyed my stay, I was upgraded to a suite which made my stay even nicer.

Self

8/10

Excellent

01 Apr 2026

Peter

I like this hotel
Free parking, nice staff, large clean rooms, good food
Stay at this hotel weekly
Only negative this time was that a conference was on and lots of people were at the bar at the same time and it was under-staffed

Self

10/10

Exceptional

01 Apr 2026

Joshua

Absolutely amazing with beautiful rooms and very friendly staff, our wedding celebrations were made possible thanks to the amazing team here.

Family

10/10

Exceptional

31 Mar 2026

Melanie

Love staying here, staff always so helpful. Can charge my vehicle, and ample parking spaces. Breakfast always hot and lots to choose from. Room was perfect, and the beds are so comfortable. Always difficult to leave!

Business Self

8/10

Excellent

25 Mar 2026

Karl

Really nice place and a nice big room.

Business

8/10

Excellent

25 Mar 2026

Faiz

Good location

Family_with_children

10/10

Exceptional

22 Mar 2026

michelle

The hotel staff are exceptional, they make you feel welcome. I had a lovely chat with a cleaner as she helped me navigate the corridors to my room, she really went above and beyond. All the staff seemed happy to be working at the hotel. The upgraded room was very spacious and had stunning views from the window.

Family

8/10

Excellent

14 Mar 2026

Ian

Yes

Self

6/10

Pleasant

13 Mar 2026

Dawn

This wasn’t our first stay at this hotel and this time we prepared for the busy restaurant by booking a table for dinner in advance. The restaurant is always busy. However, this precaution did not help as the standard of service was chaotic. The food we did have was good. But we would not have tried again on our second night. Disappointing. We also noticed that the public areas had been refurbished but this didn’t extend to the bedrooms.

Partner

8/10

Excellent

13 Mar 2026

Dawn

Room a good size clean and well presented. Facilities were good. Prices at the bar reasonable. Breakfast plentiful. Would stay again

Partner

10/10

Exceptional

11 Mar 2026

Pete

Fantastic 2 night stay. Got an upgraded room on check in, brilliant hotel

Self

10/10

Exceptional

09 Mar 2026

Charles

We stayed in order to attend an anniversary celebration. Our room was very well presented and quiet. The bed was extremely comfortable. Overall the hotel is a welcoming, pleasant place to stay. The party we attended was well organised and the food and drink was excellent. We used the swimming pool facility which was very well presented - clean and warm facilities and pool.

Partner

8/10

Excellent

05 Mar 2026

Oluwakemi

Friendly staff. Great dinners and decent breakfast. I had an excellent spa treatment but the spa facilities are in need of an upgrade.

Friends_and_family Friends

6/10

Pleasant

27 Feb 2026

Peter

Not a bad hotel, but as usual let down by the slamming bedroom door problem!
Strong self-closers on doors make them slam when people are coming in and out of their rooms late at night and early in the morning
Why don't hotels recognise this problem and do something about it??!!

Self

8/10

Excellent

27 Feb 2026

Chloe

Room was very clean and bed was comfy! Staff were lovely, just a bit slow for food to come out in the restaurant but might be because it was a busy Saturday evening.

Partner

10/10

Exceptional

20 Feb 2026

Kwesi

Yes, the rooms were clean and the facilities were well-maintained.

Partner

8/10

Excellent

14 Feb 2026

mark

Staff very friendly. room very clean

Partner

8/10

Excellent

11 Feb 2026

Giovanni

Nice hotel, friendly staff and good rooms. EV charging is ideal.

Business

8/10

Excellent

02 Feb 2026

Philip

Hotel and amenities very good at this price point.

Business

10/10

Exceptional

28 Jan 2026

Carl

Room upgrade on arrival , drinks in mini bar a bonus. Size of the room

Business

6/10

Pleasant

07 Jan 2026

Mohammed

The room looked lovely but unfortunately the heating wasn’t working. Did call up the receptionist she said she was going to put the heating up waited another hour and it was still cold by then. It was too late. The kids were retired so we had to sleep in the cold next morning, I did report it in. However, if I seen that the lady on the receptionist she did offer another room for us to go in but I said unfortunately we’ve already settled in and unpacked and it’s going to be too much for the kids moving from one room to another she did offer complementary drinks and a late checkout but again we left early on the day of leaving.
Perhaps before customers check in rooms should be checked if all is in order. Breakfast menu wasn’t clear the member of staff didn’t explain it properly and for someone who doesn’t understand what is included in the price misread swimming again I understand all the times and everything was already put on the information but sometimes living a busy lifestyle you don’t remember the fine prince did ask a member of staff she didn’t explain it properly so unfortunately we missed a day of swimming because we had other plans throughout the day so couldn’t make it.

Leisure Family

8/10

Excellent

03 Jan 2026

P

Spacious, clean room

Partner

10/10

Exceptional

31 Dec 2025

Abigale

We were very impressed by the exceptional friendly service and food. Would highly recommend.

8/10

Excellent

30 Dec 2025

Fasmin

Average breakfast

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Ruth

I needed to get away to do some uninterrupted work. I had an excellent experience throughout and will definitely be back.

2/10

Poor

26 Dec 2025

Bede

The room was very cold. The heaters didn’t work and we reported hotel 3 times and they gave small heaters about 11.30pm and it’s didn’t heat up the full room.

I paid Expedia 235 pounds and I want at least 50% discount to my cc refund please.
I asked hotel about this and they said because I paid to hotel.com and I have to contact you about the refund

10/10

Exceptional

22 Dec 2025

Alisa

The rooms was clwan. Staff and receptions were amazing
Breafast was fantastic , will stay again

Partner

2/10

Poor

20 Dec 2025

Gurcharanbir Singh

We weren’t given a suite which we originally booked they gave us a family room, our sugar for tea had all mold over the sachets couldn’t use them, heating wasn’t working we had to ask for heater because our room was cold, bathrooms was discusting, It was not worth the money we paid for one night.

Leisure Family_with_children

6/10

Pleasant

09 Dec 2025

Michael

Majority of staff were excellent, friendly and polite. Unfortunately check in was an hour late and there was a resident mouse in the bedroom :(

Friends_and_family Family

8/10

Excellent

06 Dec 2025

mike

The few little problems we had were resolved immediately by the reception staff. The staff were all friendly and helpful.

Partner

10/10

Exceptional

04 Dec 2025

Matt

Smart, clean, good in room services, good parking , good bar

Business

10/10

Exceptional

02 Dec 2025

David

Got an upgraded room 1 - really spacious.

Breakfast the following morning was great too.

Will definitely stay again when visiting Oxford 😊

Business_and_leisure

4/10

Poor

02 Dec 2025

Linda

The two rooms we booked were shabby, heating system was faulty, very cold and the shower overflowed. TV had no signal.We received a partial refund, but sadly

6/10

Pleasant

25 Nov 2025

Eleni

Had to change room as electrical fault, second day housekeeping was so late( 4.30 pm ) we were back in room,

Leisure Family

10/10

Exceptional

24 Nov 2025

Arif

Such a caring reception team. Everything was immaculate

Partner

10/10

Exceptional

24 Nov 2025

Arif

Such a amazing caring reception staff. You guys are the best

6/10

Pleasant

22 Nov 2025

Graham

Heating,miserable reception and stocking up the bar would help and the marathon / maize to get to room

Partner

8/10

Excellent

20 Nov 2025

Pam

Bathroom was a little tired looking- couldn’t shut the door without slamming it due to catch not working.
Bedroom very dark, a few dim lights but no means of improving lighting to play a board game at the desk.
Otherwise an ideal hotel for our trip.

Partner

10/10

Exceptional

19 Nov 2025

Lee

Room was very clean and well presented. Had a free upgrade when checking in and the minibar was a nice added touch.
We only stayed for the night as attended a wedding at the hotel, managed to make use of the spa facilities during our stay, which at the time were quiet and relaxed.

Partner

8/10

Excellent

08 Nov 2025

Robert

Room was spacious and nicely decorated - big bed, nice bathroom

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Peter

The room was well presented and was cleaned and refreshed during our stay. The staff were friendly and helpful and all had smiles on their faces. We have been on several occasions in the past and we will return.

Leisure Partner

6/10

Pleasant

03 Nov 2025

Ian

It was fine

Friends_and_family Friends

6/10

Pleasant

02 Nov 2025

Paul

Yes

10/10

Exceptional

02 Nov 2025

avril

My daughter and I were absolutely blown away by the kindness and surprise when we entered the room x absolutely beautiful towel work and all the other special treats. This was so lovely after an awful year following cancer treatment and I paid for us to come away as she had been so supportive in every way . Lovely to celebrate her birthday and good positive beginnings. Thank you so much

Friends_and_family Family

6/10

Pleasant

28 Oct 2025

Sarah

Convenient for exploring Oxford. Parking included. Nice big room for a family with walk in wardrobe and nice bathroom. Breakfast was good and the kids enjoyed the pool. Bit awkward in the pool at times as it was also used for spa days- bit of a tricky combination- lots of families swimming and people trying to relax! Reception staff very unwelcoming- not initially manned- could hear staff behind the screen chatting. Long queue formed. Very slow service. Very hard working staff at breakfast- despite being very busy a lady worked very hard to keep food topped up.

Leisure Family

8/10

Excellent

27 Oct 2025

Neil

Lovely sized room with good facilities.
Could have been more sugar and tea etc in room, only one large towel and bathroom not cleaned very well. But nice decorations and good comfy bed.

Leisure Family