Mercure Oxford Hawkwell House

10/10

Exceptional

01 Mar 2026

Hayley

Welcoming staff, clean rooms set within a characterful hotel.

10/10

Exceptional

28 Feb 2026

Virginia

Love the staff, facilities and rooms here

Self

6/10

Pleasant

27 Feb 2026

Ivan

We stayed at the Mercure Oxford Hawkwell House Hotel as a couple from 8–12 December, booking a Premium Room for a short festive break.
Unfortunately, the stay didn’t quite live up to expectations. Our first room was located near the bar and restaurant and was very noisy, particularly in the evenings. To the hotel’s credit, we were moved to another room, but this was still affected by noise from other guests and conference attendees, so peace and quiet remained elusive.
Parking was another downside. Spaces are limited and it was often difficult to find somewhere to leave the car, which added unnecessary hassle.
We ate in the hotel restaurant during our stay and found the service to be patchy. The food itself was average and felt overpriced for what was offered. Expect to pay at least £40 per person for a two-course meal with a single drink, which didn’t feel especially good value.
On the positive side, the location is convenient for visiting Oxford. The nearby Park & Ride is easy to use and a sensible way to avoid the recently introduced congestion charges.
Overall, we wouldn’t choose to stay here again. The hotel feels very much geared towards business travellers and conferences rather than couples looking for a relaxed or festive short break.

Partner

10/10

Exceptional

23 Feb 2026

Lee

Efficient staff and clean room. Breakfast was good .

4/10

Poor

05 Feb 2026

joshua

The room wasn’t up to a good standard. But the breakfast made up for it, one of the breakfast staff was amazing and very helpful.

Would definitely go again for the breakfast wendy one of the breakfast staff, she was amazing. Would like to thank her for just being herself.

Thanks Josh

Leisure Family

10/10

Exceptional

01 Feb 2026

Cathryn

Fantastic staff

10/10

Exceptional

24 Jan 2026

kirren

Absolutely brilliant, parking, friendly staff and good room, plus location. Defo visit again.

Partner

8/10

Excellent

07 Jan 2026

david

Friendly welcome by staff. Room was really nice and quite stylish. We had dinner in the hotel and it was tasty and reasonably priced

Business

10/10

Exceptional

01 Jan 2026

Roger

The room was above expectations warm and spacious
The reception staff were welcoming friendly and knowledgeable.
For a hotel the bar was very reasonable and in the morning the breakfast which was included in the price was scrumptious and plentiful.
Great decor and perfectly placed for a good walk by the river .
Well-done Hawkswell house

10/10

Exceptional

22 Dec 2025

Carl

Friendly, welcoming and efficient staff. Very good breakfast. Very spacious and confortable room but limited lighting and no hangers in wardrobe. Limited storage space, just one small drawer. Very good bathroom, well lit, spacious excellent cleanliness.

Partner

10/10

Exceptional

19 Dec 2025

Glenn

Wendy , Leading the Breakfast team superb and dedicated.
Malcolm front of House , the manager whom will be sorely missed when he leaves this month.
Happy Christmas to the Mercure Hawkwell House Hotel Family and best wishes for the New Year. Glenn and G x

8/10

Excellent

14 Dec 2025

carol

Room was very clean. Decent size and bed comfortable.
Breakfast was plentiful and Wendy especially was so friendly and helpful. Made sure we had enough to eat.
The only downside was the coffee machine. Only 1 for everyone. Had to queue and then it ran out of water/ milk. Need at least 2 machines

10/10

Exceptional

13 Dec 2025

Tracie

Wendy at breakfast is an Angel sent to your hotel, she made our breakfast with our granddaughters so special
Thank you Wendy xxxx

Partner

10/10

Exceptional

09 Dec 2025

Simon

The staff were very helpful & polite . The room was very clean and clean bathroom .
The Resturant was lovely , and the evening meal was very good .
The breakfast was excellent a very huge varieties .
Would recommend to anyone .

Friends_and_family Family

6/10

Pleasant

16 Nov 2025

Joanne

Staff great, especially Wendy at breakfast......
We dined in 2 of the nights and the meals were lovely amd reasonably priced.

The hotel is looking a little tired in places now and our room was noisy with the aircon units outside the window R 215. Lack of constant staff presence at the bar to order drinks and food sometimes meant a wait. Or asking at reception.

Leisure Friends

8/10

Excellent

11 Nov 2025

James

Staff were exceptional, especially Malcolm on the front desk. We were a little underwhelmed by our premium price room (in the annex) however, especially as this was booked to celebrate our 20th Anniversary.
It didn’t look like the room in the photos and was a little strangely laid out - all nice and clean however.
We ate in the on-site restaurant which was fab, breakfast was a buffet which was just OK and rather over-priced

10/10

Exceptional

03 Nov 2025

Richard

A sudden downpour revealed a leak in the skylight, but staff were efficient and friendly in finding us a replacement room asap, plus a partial refund. Rooms were comfortable and well-equipped

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Elissa

Lovely spacious rooms, kind and welcoming staff. Very clean and quiet! We really enjoyed our stay here and would come back.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Suzanne

We enjoyed a lovely stay.

10/10

Exceptional

23 Oct 2025

Bryan

Very well presented hotel and very friendly staff

Business

10/10

Exceptional

19 Oct 2025

Simon

Lovely location on edge of City with easy access to the centre

Business Partner

10/10

Exceptional

15 Oct 2025

Neal

Really great place to stay, comfy rooms, great staff and amazing choice for breakfast!

Business Self

10/10

Exceptional

13 Oct 2025

David

Nice modern hotel, easy reach of Oxford

Only stayed for 1 night as visiting Oxford. Walked by the river into Oxford (25 mins), £9 taxi back. Very clean modern hotel, very nice rooms. Good bar and separate restaurant, tho you can eat in the bar (lots of tables). Great staff. Drinks and food were very good. Lots of parking, easy to find.

Friends_and_family Friends

10/10

Exceptional

12 Oct 2025

Peter

Caring staff and lovely hotel

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

diann

Lovely hotel, a little off the beaten track but short walk to bus stop into Oxford proper
Beautiful rooms
The restaurant is very good and the staff is very accommodating

Leisure Partner

10/10

Exceptional

27 Sep 2025

Derek

Fab hotel , great spot -

Leisure Partner

10/10

Exceptional

24 Sep 2025

Peter

10/10 Hotel. Everything just perfect!

10/10 Best hotel I've stayed in for work in a long time!
They've got everything right
Check in perfect, room perfect, bar/restaurant perfect, food was delicious
Easy free parking very close to Oxford centre
Textbook
Well done!!

Business

10/10

Exceptional

15 Sep 2025

Mark

One night in oxford

Good place to stay and walk to Oxford it takes 40 minutes but a good walk .
Comfortable clean and plenty of parking.

Partner

10/10

Exceptional

11 Sep 2025

Sophie

Convenient for Oxford Brookes uni & town. Parking a huge bonus,

Leisure Family

8/10

Excellent

09 Sep 2025

Tim

Ok stay in Oxford

Stayed in Elm house at the end of the drive away from the main hotel. The building smelt of dogs and the room was fine. Aircon was noisy.

On arrival I was put in a standard double despite booking a king but this was rectified then I contacted reception

Business

10/10

Exceptional

07 Sep 2025

Rob

Lovely hotel

Lovely stay, great hotel and nice rooms. Breakfast could do with an upgrade

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Steven

Quiet , very clean , easy access to ev charging points

Leisure Self

6/10

Pleasant

04 Aug 2025

Paul

Don’t pay for the upgrade!

Dirty carpets, broken shower. Supposed to be an upgraded room but really wish I hadn’t paid the extra. Bloody good breakfast though.

Partner

6/10

Pleasant

16 Jul 2025

Verified traveler

Great hotel, be specific with your needs and pref

A frequent user of this hotel as it is good location for my work trips. Always love the beds and the breakfast is varied and good quality. Downsides, very few rooms have a bath and as a solo traveller I’m often put on the main corridor so am frequently woken by other guests running up and down corridor/shouting at night and the cleaner at 5:30/6am bashing the wall with their broom or mop. If staying be really clear with your preferences or needs.

Business

10/10

Exceptional

13 Jul 2025

Lorna

Very good

10/10

Exceptional

07 Jul 2025

SAMANTHA

Nice Hotel

Nice hotel outside Oxford. Can walk to city centre on river path. Bar good. Leafy location. Good parking. EV Chargers

Business

10/10

Exceptional

29 Jun 2025

Joanna

Very good restaurant, comfortable room

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Prasaanthan

Very well situated property with beautiful indoor and outdoor spaces. The Elm house with only 15 units was perfect for a cozy but well-amenitized stay. Warm decor and great staff.

Leisure Partner

10/10

Exceptional

18 Jun 2025

Dean

Calm, beautiful property gor escape from frenetic Oxford

Leisure Partner

8/10

Excellent

16 Jun 2025

John

A beautiful, serene and quiet respite, just a short distance from the center of Oxford’s heritage. So many to assist us in our stay, but Wendy made sure our breakfast was the perfect ending to a perfect stay! -Your Friends From Boston

10/10

Exceptional

15 Jun 2025

Amy

Absolutely recommencd

The hotel staff were professional and courteous. Our room was awesome--quiet, convenient to a direct bus into town (Rte 3 or 3A), good walking distance to pub (Prince of Wales). Food was also good.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

jan

we stayed here for a couple of nights whilst seeing a show in Oxford. The hotel is in a quiet location approx 1.8 miles from Oxford City centre. There is a very pleasant walk along the Thames into the city (takes approx 30 mins)or the hotel is well served with several buses. The staff were very friendly, the room was nice and breakfasts were also very good. If returning to Oxford, i would more than happily use the hotel again

Leisure Partner

10/10

Exceptional

11 Jun 2025

James

Wonderful hotel in a fantastic location -- the restaurant was delicious as well!

Friends_and_family Family

8/10

Excellent

11 Jun 2025

Pam

Generally a good for an overnight in Oxford- rooms always a bit warm and air con rarely works. Main frustration is the cheap duvet but it is ok.

Business

8/10

Excellent

11 Jun 2025

Rupal

I had a lovely stay. Rooms were nice, although my shower area as a bit of a squeeze, especially when you consider I'm not a tall person at all, but that was OK. Comfy beds, quiet area. Friendly staff. Nice walks to the river.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2025

Judith

This is a really lovely hotel in a good location. The restaurant food food was delicious. However this was the first time in my three week visit to the UK that a service charge was added to the restaurant bill. Not sure why this occurs - please include your costs in your meal prices, rather than adding extra after the meal.

Partner

10/10

Exceptional

05 Jun 2025

Ivan

Great hotel! The room and property were very modern and stylish.

8/10

Excellent

03 Jun 2025

Sharon

Only problem we had there was no lift in the building that was working .. just as well someone took our bags to the room

Leisure Family

6/10

Pleasant

26 May 2025

Celia

The hotel is nice but I booked through Expedia a double and a sofa bed, and when we got there they only had a bed and bunk beds available. Our infants are too young for the bunk beds. So we were disappointed it wasn’t communicated properly that we booked the sofa bed

Leisure Family

10/10

Exceptional

11 May 2025

Trevor

Great Location for Oxford

The staff were all friendly and helpful. the hotel is well appointed and very clean. A great location only a short walk from the lovely Iffley village and lock on the Thames

Partner

10/10

Exceptional

24 Apr 2025

Clare

Great staff, friendl,professional and efficient. Lovely room - clean and spacious.

10/10

Exceptional

11 Apr 2025

Charlotte

Fantastic stay from start to finish, free parking on site which was great for us. Staff were friendly and helpful, only stayed for 2 nights but were given fresh towels on our second day which was amazing. Lovely walk along the river into the centre (note it does take 35-40 minutes).

Leisure Partner

10/10

Exceptional

07 Apr 2025

David

Everything should be classed as 12star

Leisure Family

8/10

Excellent

23 Mar 2025

Verified traveler

Great overnight stay.

Great hotel with lovely quirky features.
Easy access on bus into Oxford.
Would stay again.

Partner

10/10

Exceptional

21 Mar 2025

Verified traveler

Stayed here many times, so much better since refit

Courteous staff at reception, easy checking in. Gorgeous room , big comfy bed, massive telly, immaculate throughout. Very comfortable night…

The bars not very well stocked :-(

Business

10/10

Exceptional

02 Mar 2025

Kathryn

The staff are super friendly and helpful. We had dinner which was good value. Our dog loved our room! Honestly they couldn’t do more here to assist

Friends_and_family Family

8/10

Excellent

22 Feb 2025

Jintapat

Excellent location with car parking. We booked a bigger room which had amole space. Overall is good but an area such as the bathroom is looking a little tired.

It’s well suited for a short stay in Oxford, will consider staying here again.

Business_and_leisure Partner

8/10

Excellent

08 Feb 2025

Verified traveler

Well looked after

An issue with the drains and lack of hot water , but the hotel changed our room with a free upgrade and free drink to compensate

Partner

10/10

Exceptional

31 Jan 2025

Kerry

Never disappoint, always delivers

As always this hotel and its staff did not disappoint. A friendly and personal welcome on the way in, a super comfortable and well laid out room with gorgeous bed, large bath and plenty of space. I use this hotel a lot for business and I would happily use it for personal travel too.

Business

10/10

Exceptional

17 Jan 2025

Farokh

I would like to express my gratitude for the wonderful one-night stay at your hotel. The cleanliness, high-quality materials, and polite staff truly made it a pleasant experience. Thank you for your excellent service.

Leisure Family

6/10

Pleasant

08 Dec 2024

Verified traveler

The hotel is lovely and was decorated stunningly for christmas. It was also nice to walk into town via the canal from the hotel too.

We had an issue with the electric in our room on our second night and it took 3 calls to reception and 40 minutes before someone came up to the room. We felt that the customer service on the whole could have been quicker.

Partner

10/10

Exceptional

17 Nov 2024

Godfrey

Perfect weekend hotel stay, scenic well maintained grounds and buildings, fast efficient check in and clean modern decor and furnishings within.
Large room with super king bed clean and modern furnishings and on suite, fridge and large flat screen TV, ironing and hairdryer equipment, extremely comfortable bed and ample pillows with continental quilt.
The quietest hotel room I have ever slept in and my stay was on a Saturday night.
As much as you could eat self service breakfast with English and Continental options available. With a midday check out time and breakfast available until 11am ideal for a relaxing weekend break.
Fantastic quality evening dinner in the restaurant, compliments to the chef and restaurant staff.
All hotel staff were friendly and attentive to guests needs, I highly recommend this hotel for anyone looking for a quality no nonsense hotel.

Leisure Partner

10/10

Exceptional

09 Nov 2024

Shirley

Family road trip

This is a dog friendly property. The property is gorgeous and the service from the front office staff was excellent. Would recommend this to anyone travelling with their beloved fur baby

Partner

10/10

Exceptional

09 Nov 2024

Amanda

We stayed here while visiting family in Oxford. The location was perfect for this reason. The staff were very welcoming and helpful. The rooms were clean and comfortable. It is a very beautiful property.

Leisure Family

2/10

Poor

02 Nov 2024

david

More training needed

Check in is at 1500 but we areived early as i had a business meeting i thiight id areange at the hotel. The plan was to.have lunch.
We waited at the bar for about 10 minutes and there was no one at check out or to service. There was a number of guests waiting to be served.
We gave up on drinks and thought we would get started without.
Once this was concluded i joined my wife. Again i attempted to get a drink as there was a person behind the bar. I was told that its table service and she would come.across.
Over 10 minutes went by and i had to go back over to the bar to then get served.

We were the joined by freinds again we waitied at the bar. Which after a period of time the lady told me she had already said its table service so i should wait at my table.

Then in the evening the night porter looked like he had ironed his shirt with a toaster was serving drinks which looked an entirly new concept to him which i can fully understand.

The night sleep was poor because im not a fan of soft beds but i can only put that doen to my preference.

Overall i believe this is a lovely hotel with poor quality of staffing levels. More training needed on how to look after customers.

Business Partner

10/10

Exceptional

27 Oct 2024

Margaret

Great place. Looking forward to returning.

Lovely staff
Though slightly understaffed. Needed an extra person to run between two stations as the bar was often left with people waiting to turn up.
The dinner in the restaurant was great. The service was good, but again I felt there should have been extra support.
It's a 50 minute walk to the centre of Oxford (definitely worth it as its mainly by the Thames) or a 6-10 minute bus ride.

Partner

8/10

Excellent

14 Oct 2024

Shirley

Really comfortable stay

Great stay at this recently refurbed hotel. Bed in double room was very comfortable, great having both a bath and a shower. Lovely Juliet balcony window with nice view. Hotel very dog friendly which was great for us and our dog. Parking availability was super and hotel only a short walk from bus stop right into Oxford. We also walked in along the riverbank - took about 40mins,

Partner

8/10

Excellent

12 Oct 2024

Glenys

Over night stay.

Room comfortable, good size. Lighting a bit dim for reading. Bathroom clean. Products good. Breakfast excellent. Porridge with honey and banana served from kitchen very good. De Caffe coffee lost none of taste.

Partner

8/10

Excellent

11 Oct 2024

Verified traveler

Great hotel, Fab service, check room locations!

Stayed one night for business trip. Room was very comfortable (as always) and reception and breakfast staff were above and beyond helpful (as always, and this is one of the reasons I come back so often). However, I stayed in an accessible room, which if you require this facility was excellent apart from the location. Ground floor main corridor with hard floors that bounce sound around. Also right by the lift which means people congragate, talk loudly and bash buttons etc at all times of the night. Then you're woken up by the staff going in and out of the store cupboard from the crack of dawn and the bashing their mop against the walls and doors as they clean the floors along the corridor. As I had already had a disturbed night due to chesty cough, a loud early morning banging on walls and doors was not the gentle wake up I wanted.

Business

10/10

Exceptional

10 Oct 2024

Cameron

Lovely Hotel Stay

Loved this hotel!! 10/10 would recommend!
Conveniently located, quiet, overall aesthetic and decor of the room and property is beautiful, and great accommodations for guests looking to be busy traveling around Oxford or just stay in!

Partner

10/10

Exceptional

09 Oct 2024

CHRISTINE

Easy access to Oxford either by walking along the Thames tow path (aprrox 2 miles) or hopping on a bus which were frequent.

Leisure Partner

10/10

Exceptional

08 Oct 2024

Martha

Nice hotel and great service.

It was very comfortable and friendly staff. Great breakfast too. Thanks

Friends_and_family Family

10/10

Exceptional

07 Oct 2024

Timothy

Room was a great size. Staff were friendly and always greeting you upon entry into the lobby.

Leisure Partner

10/10

Exceptional

04 Oct 2024

Brent

Friendly staff, beautiful room, and great location

Leisure Partner

10/10

Exceptional

02 Oct 2024

robert

Good quiet location and handy for bus transit

10/10

Exceptional

26 Sep 2024

Howard

Nice

Nice hotel, nice food, friendly staff

10/10

Exceptional

21 Sep 2024

Margaret

Room excellent, spotless, comfortable bed.

10/10

Exceptional

11 Sep 2024

Carolette

This seems like an older hotel, however my room was updated and very clean. The staff is super friendly and sweet. They are courteous and do their best to make your stay pleasant from checking in to checking out. I recommend this hotel if you are ever in Oxford! Their breakfast is great but most of all is the cheerful, warm welcome you’ll receive from Wendy as you enter the dining room. What a gem she is! I’ll definitely stay here again.

Leisure Family

10/10

Exceptional

31 Aug 2024

Andrew

This hotel is nicely situated in the pretty village of Iffley, a couple of miles south of Oxford City centre. The river Thames runs close by and the lock at Iffley is worth a visit. There are also a couple of pubs in the village. It is possible to cross the river at the lock and walk into the city centre along the towpath (about 40 minutes). The hotel is clean, fresh looking and the rooms are comfortable. The staff are all professional and provide a warm, friendly experience.

Leisure Partner

8/10

Excellent

22 Aug 2024

Verified traveler

Restaurant service needs some organisation to make sure orders are taken

Great food
Great room
Great for parking

Partner

2/10

Poor

18 Aug 2024

Kristin

We arrived in the late PM and I went to have a bath. The plug wouldn't press closed because there was a human turd stuck in it. I was nearly sick at the discovery,
Reception changed out room but it was MUCh smaller and we had no compensation discount offered or anything. I will be emailing your complaints department to help us hold them to account.

10/10

Exceptional

17 Aug 2024

Lauren

Quite and peaceful

Clean and tidy hotel on the outskirts of Oxford. It is an easy walk to the centre and we preferred the location. The room was spacious and comfortable. The hotel has a nice bar area with an outside terrace. Would definitely recommend.

Partner

10/10

Exceptional

14 Aug 2024

Helen

Great hotel in good location for city centre.

Lovely clean room. Coffee and tea facilities plus cold water provided. Very friendly staff.
Excellent breakfast.
Hotel was a 5 min walk to bus stop and a 10 min ride to get to city centre.
Cant fault anything.

Partner

10/10

Exceptional

05 Aug 2024

Feargal

Very nice

10/10

Exceptional

03 Jul 2024

Melinda

My room was very comfortable and large for a double bed. I really liked the decor! The bathroom walk-in shower was very nice and there was even a makeup mirror and shelf for toiletries. I stayed in Elm House at the back of the property, so it was quiet. It’s very easy to get the bus from Iffley Turn and go into Oxford. The staff were friendly and helpful. I will definitely stay here again next time I visit.

Leisure Self

10/10

Exceptional

29 Jun 2024

Heather

Lovely hotel

Lovely hotel with very pleasant staff and excellent facilities

Business

6/10

Pleasant

27 Jun 2024

Iain

Good but some drawbacks

Previously have loved the hotel and it's still great location and lovely staff. Brilliant breakfast too. Downside was our room 115 I think was basically a windowless box, the only natural light was near the door down a corridor, if we had been staying for a special occasion it would have ruined it, we were just passing through so was fine. Room was comfortable and clean. Check out was ok, we were asked for extra money despite having already paid, after explaining I'd paid they cancelled the extra charges. The extra wasn't for breakfast or taxes (which I'd be happy to pay for) so felt this might mean other people pay without challenging. Might be a hotels.com issue so reluctant to blame hotel. Overall I'd give the hotel 5 out of 5 but make sure you ask for a room with good lighting and check the bill in checkout.

Partner

8/10

Excellent

25 Jun 2024

gary

Was ok

8/10

Excellent

16 Jun 2024

Cilla

The premise is quiet and lovely, location is walkable to Oxford centre.

Leisure Partner

10/10

Exceptional

16 Jun 2024

Renata

What a lovely hotel! It is located on the outskirts of Oxford but is really well connected by bus, so this is not an issue. We walked into town and it was a really nice 20 min walk. Very green and very peaceful. The hotel is super clean and really well maintained..The thing that makes this hotel so good is however the staff! What an amazing team! Really kind and professional. Really happy to help! We will definitely be back. Thank you.

Business Partner

10/10

Exceptional

06 Jun 2024

Kristi

Single person traveler. Very clean, spacious and updated. The property has a lift which was always prompt. I spent only one night in a double and wish I could have stayed longer. Bed was comfortable and the shower was delightful with a rain shower and a hand held. Easy to control room temperature for my liking. Bathroom lighting was fantastic with a magnified makeup mirror. The hairdryer actually had a cord long enough to reach from the outlet to a mirror which was a first on my trip. Breakfast was very good, plentiful with both hot and cold options including a full English breakfast or cooked to order. Fantastic for the value.
Unfortunately, I got in much later than I planned and was unable to explore the area so I cannot comment on location other than to say it was quiet and with lovely grounds. The Oxford clothing theme of the hotel is done in a classy and clever way. I will definitely stay here on my next visit. Highly recommend.

Leisure Friends

10/10

Exceptional

29 May 2024

Joseph

Located in a quiet leafy suburb, this is the ideal blend of convenience and value for money when staying in Oxford.

Leisure Partner

10/10

Exceptional

28 Apr 2024

Chanel

The rooms are in excellent condition. Felt modern, comfortable and clean. On-site free parking was a bonus. Great to have a restaurant in the hotel as well.
Location was peaceful and not far from shops and restaurants.

Leisure Partner

10/10

Exceptional

23 Apr 2024

John

We'll definitely go again, especially now we know it's dog friendly

10/10

Exceptional

13 Apr 2024

Robin

I enjoyed my overnight stay in the Mercure in Oxford as was given a warm welcome, all queries answered and the staff I came into contact with were exemplary.
I enjoyed staying in the original house of Francis Howard Binkerton. My only slight criticism was the grounds could benefit from a tidier appearance . I would recommend this hotel as I really enjoyed my stay . Please pass on my thanks.

Business_and_leisure Self

10/10

Exceptional

19 Mar 2024

Verified traveler

5* customer service & 10* comfort

The staff couldn’t be more helpful from the moment I walked through the door. The hotel is well thought out and a lovely environment to be in. The rooms are elegant and the bed is ooooo wow so comfortable! I will definitely be back!!

Business

10/10

Exceptional

02 Mar 2024

Tracy

Wonderful hotel and staff

What a lovely hotel. The staff were all wonderful and the hotel is just fabulous xx

Friends_and_family Friends

10/10

Exceptional

19 Feb 2024

Eduardo

The property is located in a residential area; so, it's very quiet, but not exactly walking distance to town center. That said, it's a short walk to bus stop, or simply get a taxi, which will be a short ride.
Very attentive staff will make you feel at home.

Leisure Family

10/10

Exceptional

11 Feb 2024

Iain

Lovely Hotel needs a little tlc in places

The parking spaces were a bit difficult to get into and the rear wall of the property and antique door/gate needed some tlc or they will be lost. There were also some maintenance rooms with stuff showing in the windows, didnt look very premium. But these are minor issues. If I was having my wedding there it might bother me though.

Self

8/10

Excellent

11 Feb 2024

William

Room was nice and clean but due to being put in the older building down the back the room was smaller than expected given we paid for a privilege room. The room did still have the other perks but I found the pictures on Expedia to be a little misleading if they consider this room to be part of the tier.

Leisure Partner