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The Store

Oxford · United Kingdom

1-5 Broad Street, Oxford, UkView location

9.4/10Excellent404 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.2/109.2
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Store

Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.

Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Make yourself at home in one of the 101 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0. 1 mile and kilometer. University of Oxford - 0. 1 km / 0. 1 mi- Balliol College - 0. 1 km / 0. 1 mi- Oxford Visitor Information Centre - 0. 1 km / 0. 1 mi- Exeter College - 0.

Read more about this hotelShow less

1 km / 0. 1 mi- New Theatre Oxford - 0. 1 km / 0. 1 mi- Jesus College - 0. 1 km / 0. 1 mi- Trinity College - 0. 2 km / 0. 1 mi- Ashmolean Museum - 0. 2 km / 0.

1 mi- Oxford Playhouse - 0. 3 km / 0. 2 mi- Covered Market - 0. 3 km / 0. 2 mi- St Peter's College - 0. 3 km / 0. 2 mi- St Cross College - 0. 3 km / 0. 2 mi- Carfax Tower - 0.

3 km / 0. 2 mi- Brasenose College - 0. 3 km / 0. 2 mi- Sheldonian Theatre - 0. 4 km / 0. 2 mi. The nearest major airport is Oxford (OXF) - 12. 2 km / 7.

6 mi With a stay at The Store, you'll be centrally located in Oxford, steps from University of Oxford and 11 minutes by foot from River Thames. This luxury hotel is 8. 6 mi (13. 9 km) from Blenheim Palace and 13 mi (20. 9 km) from Bicester Village.

With a stay at The Store, you'll be centrally located in Oxford, steps from University of Oxford and 11 minutes by foot from River Thames. This luxury hotel is 8.6 mi (13.9 km) from Blenheim Palace and 13 mi (20.9 km) from Bicester Village.

Make yourself at home in one of the 101 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms.

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 25 per person
    • Pet fee: GBP 50 per pet, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Service fee: 1 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

University of Oxford 0.1 km / 0.1 mi
Balliol College 0.1 km / 0.1 mi
Oxford Visitor Information Centre 0.1 km / 0.1 mi
Exeter College 0.1 km / 0.1 mi
New Theatre Oxford 0.1 km / 0.1 mi
Jesus College 0.1 km / 0.1 mi
Trinity College 0.2 km / 0.1 mi
Ashmolean Museum 0.2 km / 0.1 mi
Oxford Playhouse 0.3 km / 0.2 mi
Covered Market 0.3 km / 0.2 mi
St Peter's College 0.3 km / 0.2 mi
Carfax Tower 0.3 km / 0.2 mi
Brasenose College 0.3 km / 0.2 mi
Sheldonian Theatre 0.4 km / 0.2 mi
Oxford Town Hall 0.4 km / 0.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Laundry service
  • Lift access
  • Meeting room
  • Spa treatments
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR WITH TERRACEDOUBLE • SUPERIOR WITH TERRACEDBL.SU-TR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Store

    DOUBLE SUPERIOR WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Store

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Store

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Store

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Store

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Store

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Store

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Store

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Store

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Store

    DOUBLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Store

9.4
Excellent
404 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
kim
The property is in a great location. The staff are professional, kind and go above and beyond for outstanding customer service.
Friends_and_family Friends
10/10
Exceptional
11 Jul 2026
Vaughn
The price of the hotel was NOT worth the hotel itself. The hotel was clean and modernized but it was not worth the ‘per night’ rate.
Self
10/10
Exceptional
01 Jul 2026
Michael
I loved my four nights at The Store!!! It started with the amazing welcome by the friendly staff and a welcome drink upon a very hot arrival. My room was upgraded due to my Expedia status without even asking, and I was offered the food and beverage credit upon check-in. I have found that to get these perks at some VIP hotels, you often have to ask specifically. The room itself was so clean, bright, and cheerful, and they had lovely music playing upon arrival....small touches that make an environment feel very welcoming. The waters and such in the minibar were included and restocked daily. Housekeeping refreshed the room daily. The air conditioning was a bit weak, but I asked for a fan, and it arrived at my room within minutes. The restaurant was great for both breakfast and dinner. The spa's thermal area, which guests enjoy at no cost, was lovely. The only con I encountered was that I was never able to get the screen casting to work, and on the last day, the channels on my TV stopped working. The pros more than made up for that. Everyone I encountered was so kind and helpful, from the front desk to the restaurant staff to the spa area. The room was a bright, calming oasis at the end of a long day. I was truly sad to check out. This was a wonderful stay! I HIGHLY recommend this hotel. When I return to Oxford, this will definitely be where I stay!
Self
8/10
Excellent
28 Jun 2026
Marianne
Hotel is in a great location and the staff are very sweet and helpful. The room was a little warm and stuffy on the hottest days. The gym very small. Only 2 people fit comfortably in there. Spa services were amazing. But the steam room was not so steamy. Breakfast selection was great and yummy. Overall I do recommend.
Family
10/10
Exceptional
26 Jun 2026
Tom
Everything was great - except for check out. Had to ask a second time to not be charged for breakfast morning of departure and cab ordered didn’t show / staff had to be pushed to help me.

After a really nice stay the exit experience fell far short of expectations.
Self
10/10
Exceptional
22 Jun 2026
Marcela
Great check-in experience. Staff was super friendly, helpful and provided excellent orientation on hotel and its amenities. Offered to help with orientation to city and restaurants. Room was not ready when we arrived but they texted to let us know when room was ready and moved our luggage into room. Food at the restaurant was good and we also tried out room service as we were watching World Cup matches. Quality of food was good but more training for staff taking order (how many people or sets of cutlery do you need? Would you like any beverages, etc.) would be helpful. Breakfast service was inconsistent. Staff did not clear tables even though they were walking by tables with dirty dishes. A teamwork and training issue? It took a while to place our order on the first morning but it was much better on the second day. Otherwise… facility is in a great location, with very friendly and helpful staff. Would stay again in next visit to Oxford.
Partner
8/10
Excellent
21 Jun 2026
Adrian
Overall, excellent hotel in a great central location. Only minor complaint relates to size of our room, which was on the small size.
Partner
10/10
Exceptional
11 Jun 2026
Su
The service was impeccable from start to finish. I couldn't have had a better experience. Bravo!
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Muhammad
Our daughter stayed there, she was presenting for her PhD at Oxford’s U and we were supposed to be present there, however, the visa glitch for my wife prevented us from attending.
According to my daughter she had great time at the hotel
10/10
Exceptional
03 Jun 2026
Ayman
Nice hotel convenient and clean
10/10
Exceptional
30 May 2026
AMY
Beautiful stay at The Store. It is in the centre of Oxford and in walking distance of all local restaurants and the new theatre.
We arrived slightly early, but were able to complete pre check in and our bags were kept safely. We headed up to the terrace bar while waiting for our room - beautiful views!

Every member of staff was exceptional, couldn’t do enough for you.

Breakfast in the morning was delicious!
We will definitely choose The store again on our next visit.

Tip: if travelling by car - park at Westgate only a 5 minute walk to the hotel.
Partner
10/10
Exceptional
17 May 2026
Leela
Comfortable bed. Great spa. Nice staff. Great service. Best location in Oxford.
Self
10/10
Exceptional
09 May 2026
Gemma
We had a great stay at The Store. We were upgraded to a room with a balcony looking down on Broad Street. Thank you! The hotel is immaculate and the beds are very comfortable. After our dinner plans, we had a lovely time in the bar with friends where the seating is comfortable, service was good and drinks choice wide.

Our only small complaint was the room doors. They are heavy and really bang when they shut - we were woken by neighbouring rooms in the middle of the night and very early in the morning. Maybe The Store can look into some soft close hinges?!
Friends_and_family Friends
10/10
Exceptional
05 May 2026
Elizabeth
Our room was lovely, with a balcony looking out over Magdalen College. The location is fabulous, close to the Covered Market, Sheldonian Theater, and so much more. Would recommend a cab from the train station, as it's a haul up the hill. The bar made fantastic cocktails (unusual in these parts). Dinner was very good. Overall, would recommend for location, service, and cleanliness.
10/10
Exceptional
23 Apr 2026
Arthur
We had a wonderful stay at The Store. It is perfectly situated in the center of Oxford. The staff was super friendly and helpful. The included breakfast was far more than the usual American continental breakfast with several nice options you can order from a menu. The onsite restaurant was great and the rooftop bar was a bonus with an amazing view.
Partner
10/10
Exceptional
19 Apr 2026
Matt
Welcoming and warm from the moment you step inside the Store! All the staff were friendly and more than happy to help with any request!

Only the gym room was a little on the small side, if fitness is needed for part of your stay you may need to find a local gym.

Breakfast was great and a thoughtful take on the UK staples… overall, incredibly happy and will return for sure!
Partner
10/10
Exceptional
14 Apr 2026
Angela
This is our 3rd stay at the Store in the past 7 months and won’t be our last. We love staying at this central, modern and well designed hotel. It has the right amount of luxury and the staff are wonderful, friendly and helpful. The rooms do vary but we have begun to become familiar with some of the rooms. They have a very good breakfast with some continental items but you may also order from the à la carte menu. We chose not to include breakfast this time only because we eat too much when we do! We also booked the complimentary 1 hour in the thermal suite which my husband throughly enjoys. They also have additional paid spa services you could book which I’m sure are lovely but we haven’t had an opportunity to do so yet. The hotel is centrally located right on Broad Street but the windows to the rooms are very well soundproofed so I was never bothered by any street noise but on occasion in the mid morning I would hear footsteps from the room above us (they sounded like heavy footed walkers!). Do note that you can’t drive up to the hotel doors but you can stop your car a 2 minute walk away and they will come help you with your luggage if you need it. Also note that they don’t have parking, but there is a car park a 5 minute walk away. It’s expensive (£35-40 per 24 hrs) so do factor that in when you travel to Oxford (as I believe most hotels don’t have parking). The hotel also has a lovely (small) rooftop Terrace bar which is great on nice days. You can sit outside or inside
4/10
Poor
12 Apr 2026
Jeremy
An incredible hotel sorely let down by the cleanliness of our room - staff and facilities fabulous; location fabulous; but can’t overlook this basic malfunction.
Partner
10/10
Exceptional
12 Apr 2026
adrian
Nice hotel in the centre - breakfast food and staff v friendly .
Family
6/10
Pleasant
05 Apr 2026
Paul
Poor breakfast selection and small portions
Overbearing staff
Partner
10/10
Exceptional
03 Apr 2026
Victoria
The staff were the most welcoming staff I have ever experienced. So friendly and so kind. They even gave our 9 month old baby a toy. Very accommodating. Amazing room with stunning views!!!
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Jackie
Lovely hotel .. friendly helpful staff in all areas
Partner
6/10
Pleasant
02 Apr 2026
Cynthia
Fabulous
10/10
Exceptional
22 Mar 2026
Sarah
New hotel with clean room, excellent décor and good amenities
Partner
10/10
Exceptional
21 Mar 2026
Amin
10/10
Family
10/10
Exceptional
14 Mar 2026
Umut
Very friendly staff, clean rooms, great location.
Family_with_children
10/10
Exceptional
12 Mar 2026
Laurie
Lovely hotel, clean and conveniently located
10/10
Exceptional
08 Mar 2026
Jonathan
All great
Partner
10/10
Exceptional
08 Mar 2026
Wade
Wonderful staff. Lovely modern room and a perfect location
Self
10/10
Exceptional
03 Mar 2026
Adam
This was definitely a step above the average city centre hotel. Friendly, helpful staff, clean, comfortable room, and great breakfast including a cooked option which was prepared individually. A nice touch to provide a quality bar of chocolate, and some drinks in the room.
Self
10/10
Exceptional
02 Mar 2026
Mike
Room was excellent. Staff very friendly and helpful. Personal touches made it feel special.
Partner
10/10
Exceptional
23 Feb 2026
Eva
Literally 10/10 perfect the staff were so kind and talkative, the room was PERFECT literally beautiful so elegant & cosy at the same time (not the intimidating sort of elegant). I love this hotel I’m 100% coming back
Self
10/10
Exceptional
20 Feb 2026
Liam
The staff were amazing, so approachable and welcoming. We had some really good bar tenders, the whole breakfast experience was quick, delicious and worth it.
Partner
10/10
Exceptional
13 Feb 2026
Rachel
Clean room, lovely staff, great amenities, amazing location, super central.
Self
10/10
Exceptional
12 Feb 2026
Alexandra
Staff is always very friendly. Room was beautiful
Business Self
10/10
Exceptional
10 Feb 2026
gwen
The rooms have everything you need- good coffee and tea, free beverages, great sheets and pillows, blackouts , bathrobe. Downstairs common area very nice. P Staff is excellent.
Leisure Friends
10/10
Exceptional
23 Jan 2026
Daniel
Staying at The Store was a pleasure. The staff were incredibly helpful, friendly and polite. The room was comfortable with excellent facilities and a beautiful calm interior decorating scheme. I would happily stay again if visting Oxford.
Leisure Friends
10/10
Exceptional
17 Jan 2026
Mark
Roof top bar was great for cocktails, coffee very nice in the lobby bar. Room was great.
Partner
10/10
Exceptional
15 Jan 2026
Briana
Wonderful room, comfy beds, great vibe!!
Leisure Family
10/10
Exceptional
15 Jan 2026
Catherine
Amazing staff and beautiful facilities
8/10
Excellent
14 Jan 2026
Dinah
Room was clean but the floor had a really bad sewage smell and there was no reception at all with my phone service. You can only spend 60mins in the spa area then asked to leave which is something we aren’t use to. However a nice modern space.
Friends_and_family Family
8/10
Excellent
14 Jan 2026
ATISH
Friendly staff and clean room.
Leisure
10/10
Exceptional
13 Jan 2026
Elaine
We highly recommend The Store which is very centrally located in Oxford with easy access to the train and bus depots. Thoughtful decor and furnishings in our Superior Super King Room provided a warm, welcoming atmosphere. Surprise touches that we appreciated included listening to a Jazz Divas LP on a phonograph and receiving a Christmas stocking filled with goodies. Room was very clean and spacious. Large bathroom with double sinks, a shower and a huge seperate tub. Good quality amenities were replenished daily. Excellent staff; everyone we met was professional, engaged, and ready to help. Overall, we had an excellent stay!
Leisure Partner
10/10
Exceptional
13 Jan 2026
Olivia
Lovely staff who also upgraded our room which was such a nice gesture
10/10
Exceptional
13 Jan 2026
Emily
Lovely, stylish hotel. The room was clean and welcoming, and the staff helpful, friendly, and accommodating.
Business
10/10
Exceptional
13 Jan 2026
Mark
Friendly. Welcoming
Room was clean and perfect.
Business Self
10/10
Exceptional
11 Jan 2026
Molly
This is a lovely well run modern hotel. Location is great and walkable and it has a nice bar. A good value as of January 2026.
8/10
Excellent
04 Jan 2026
Didem
Wonderful staff, superb breakfast, only a few minutes to colleges and landmarks
Leisure Family_with_children
10/10
Exceptional
31 Dec 2025
gill
Clean room, great staff
10/10
Exceptional
31 Dec 2025
Alicia
Beautiful hotel, clean rooms, friendly and helpful staff.
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Andrew
Room was spotless
Staff welcoming
Comfortable bed
Great value
Leisure Family
10/10
Exceptional
09 Dec 2025
Carolyn
An amazing hotel, the service was perfect and an unexpected upgrade really appreciated. Our room was lovely, beautiful and clean and the little extras (chocolate and champagne) really appreciated, (also don’t forget to look in the fridge which is ‘hidden’ in the wardrobe!) Bathroom was spacious and had lovely products and thick luxurious towels.
Staff were so friendly and full of advice and tips, they made you feel special and welcomed.
However breakfast was a little underwhelming, cooked options not to my taste, it may have been better to offer a selection of breakfast items to choose from, also (and I’ve seen this in other reviews), the continental breakfast area is very tight, it would be better for the Store to extend this and have the continental items separate to the tea and coffee making machines - it gets a little crowded!
Partner
10/10
Exceptional
05 Dec 2025
Raquel
Very clear, very nice.
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Sharan
Wonderful stay thank you
Friends_and_family Friends
10/10
Exceptional
01 Dec 2025
Conor
Great room size, layout, and decor
Comfy bed
Dog friendly with great treat box
Good amenities
Great location
Helpful and friendly staff
Leisure Pet
10/10
Exceptional
30 Nov 2025
Flore
Staff very courteous and professional, Twin room was well appointed with two small double beds that were ever so comfy, bathrobes and slippers, lovely little tea and coffee corner, indulgent toiletries and to top it all an unexpected bottle of champagne waiting for us in the room. We would love to go back and enjoy the rooftop bar and thermal suite next time. We were a group of 4 friends staying for one night.
Friends_and_family Friends
10/10
Exceptional
27 Nov 2025
Patrick
Everything about the hotel was excellent, from the reception team to the comfort of the room.
Business Self
10/10
Exceptional
26 Nov 2025
William
Excellent location and property. Nice room
6/10
Pleasant
14 Nov 2025
Lisa
New robe in bathroom had dried up huge booger on it which I unfortunately thought was lint and tried to pick it off. Super yuck! Very small rooms with no surface area to open carry on luggage, no drawers. Had to open bag in windowsill. Bizarre.
Partner
10/10
Exceptional
12 Nov 2025
Nuz
The staff members were lovely and super helpful. The facilities and rooms were spotless and superb! Will stay again.
Partner
6/10
Pleasant
09 Nov 2025
Alexandra
Staff were very friendly and the hotel was very clean, though a few elements were just a little off: tv being on left wall not in-front of bed, very squeaky bed that kept waking me up, shower fixings that hadn’t been screwed in properly.
Partner
10/10
Exceptional
06 Nov 2025
ATISH
Very friendly staff.
10/10
Exceptional
05 Nov 2025
Paul
Absolutely outstanding. Great amenities, great location and outstanding staff.Cannot recommend more highly.
Partner
10/10
Exceptional
03 Nov 2025
Kimberley
The beds were so comfortable, the breakfast delicious, staff all lovely & the hotel really stylish. Just a fantastic location right in the heart of Oxford & everything was walkable. We used the pear tree park & ride & it literally dropped us at the door, only cost £8 to park for the entire weekend & the buses were so regular - not worth parking in the centre as a longer walk to the car park & very pricey!
Leisure Family
10/10
Exceptional
01 Nov 2025
Rosie
Lovely, friendly staff. Beautiful hotel. Stylish room. Optimum location for everything. Lots of top Oxford sights and activities a stroll away.
Self
8/10
Excellent
30 Oct 2025
Andrea
Absolutely beautiful, warm, excellent natural light, amazing terrace with superb view. The only downside is that I don't know how to work the Nespresso machine.
Leisure Self
10/10
Exceptional
29 Oct 2025
Danuta
Very friendly, helpful staff.
Leisure Partner
10/10
Exceptional
27 Oct 2025
Marin

The best fotel we stayed at in Oxford

This was the third hotel we stayed at in Oxford, and it was by far the best. From the moment we arrived, with a clearly marked parking space ready for us, the service was attentive and helpful throughout our brief stay.

The interior décor blends classic elegance with modern touches, including some beautiful contemporary paintings. Our room had a wonderfully comfortable bed, a well-equipped bathroom, and a breathtaking view over the High Street and the University Church of St Mary the Virgin. If it weren’t for the modern traffic below, it would have felt like stepping back in time.

While it was windy and dark outside, the hotel’s warm, peaceful atmosphere made us feel instantly relaxed. Breakfast in The Quad Restaurant was excellent – a perfect way to start the day.

A truly great hotel that we would be happy to return to.
Partner
10/10
Exceptional
27 Oct 2025
John

Perfect location and impeccable staff

Wonderful staff and super location. Could not have asked for more
Partner
10/10
Exceptional
24 Oct 2025
Darcy
Very friendly and accommodating staff. Great location.
Leisure Partner
10/10
Exceptional
23 Oct 2025
Laura
An all round fabulous stay at The Store. It made our visit to Oxford extra special.
Leisure Partner
10/10
Exceptional
12 Oct 2025
Jonathan
Charming, clean, modern hotel in the heart of Oxford. Fun update of an old department store. Staff were so friendly. Desk clerk sat with us at check in for five minutes to discuss his favorite places in Oxford. Would definitely stay again! Also has a great bar.
Partner
10/10
Exceptional
08 Oct 2025
Aaron
The property was fantastic and was only bettered by the lovely and exceptionally helpful staff. I would recommend this property to anyone saying in Oxford. We stayed with two young children and were made to feel very welcome.
Leisure Family_with_children
4/10
Poor
08 Oct 2025
Nigel
Despite paying over £500 per night i was given a room on first night which had a blanked out window ie no natural light - i was moved the next day but again very overpriced accommodation. Highly not recommended and you will see from my profile I have never felt need to complain! A very poor hotel.
Business Self
8/10
Excellent
05 Oct 2025
Lilian
Location is great. The hanging ball light is not working for my whole entire stay. Also, I expected the bed linens to be refreshed as I did not put the note for going green keeping the sheets. Another thing is the two plastics cups provided for tea and coffee seem kind of unpleasant. I rather they provide paper cups.
Leisure Family
10/10
Exceptional
02 Oct 2025
Yih Lerh
Really central and new hotel. Staff very friendly. However checkin was multi step and tedious. Room card has to be used 4 times to get in to lift, corridors and then room.

Loved the breakfast.
Self
8/10
Excellent
28 Sep 2025
Vik
Lovely hotel and well situated in the heart of Oxford.
Partner
8/10
Excellent
17 Sep 2025
Lynda

Great location and decor. Why check in online?

Checked in on line prior to our visit, using our passports, but staff still insisted on seeing id when we arrived. Luckily I had my driving licence with me. The staff member that dealt with us regarding the id, treated us as though we were an inconvenience. Not the best welcome to the hotel. The younger member of staff that showed us to the lift was much more welcoming and pleasant. Lovely hotel decor, comfortable beds, complimentary drinks and chocolate in the room were appreciated. Great central location.
Partner
10/10
Exceptional
16 Sep 2025
Angela
Lovely, modern boutique hotel centrally located. Opted to include breakfast and it did not disappoint. Also some nice touches in the room such as complementary still and flavoured waters in the fridge and a large chocolate bar. Only drawback was the lack of parking. Nearest car park was 15 minutes away and about £40 for 24 hours of parking. The staff were helpful as they have to bring a trolley to the nearest area available to stop the car for loading our luggage. Also, I realized later we were supposed to enjoy the benefits of a VIP upgrade but we never received anything (and I booked two rooms) but I happen to overhear the couple in front of me who were given a free upgrade to a suite - so not sure what happened. Nonetheless it was a very nice hotel and I would stay there again.
Leisure Family
10/10
Exceptional
16 Sep 2025
ELSA MATILDE

Best place in Oxford and UK. Superb staff

One of the best hotels I've ever stayed and I spend 200/220 days a year touring Europe or the States. Not only The Stores provides great design in every area (room, spa, restaurant, lobby) but what makes all the difference is a superb staff of young and highly motivated people who go always the extra mile to make u feel at home but also extra special. I can mention Alicia at front desk but everyone of them were both profesional and warm during our 7 nights stay. We were celebrating my sister's 65 years old and upon arrival our suite was nicely prepare with balloons, a bottle of champagne and an exquisite flower bouquet with handwritten cards for both of us. On top of delicious chocolate and replenish of the minibar (complementary) and fresh made breakfast our seven days flew away in a city we love. Have always stayed at The Randolph but The Store checks all the right boxes and will be our must stay when in Oxford. Thanks a lot for your kindness, for a job so well done. Congrats! We'll be back for sure....more days!
Friends_and_family Family
10/10
Exceptional
14 Sep 2025
CECILE
Spa was great
View was amazing
Rooftop was fun
Leisure Family
10/10
Exceptional
08 Sep 2025
ATISH
Very friendly staff.
Leisure Family
10/10
Exceptional
07 Sep 2025
William
Excellent staff
Leisure Partner
8/10
Excellent
01 Sep 2025
Carl
This a new, contemporary and very upscale hotel in the heart of Oxford. The lobby and rooms are beautiful. Service was very good. The one tragic flaw here is parking. This area of Oxford is off limits to cars and you must park offsite at a park and ride or a garage. Park and ride means take a 30 minute bus ride, then walk (with all of your luggage) a few blocks to the hotel. The closest garage is about $60 a day and still requires you drag your luggage through cobblestone streets to the hotel. There isn’t even an option to drop your luggage then go park. Seems unreasonable ask for a hotel that is charging very high rates. Maybe a shuttle service would help. This situation really hurt our experience a lot
Leisure Partner
10/10
Exceptional
31 Aug 2025
LeKeisha
Great luxury property. Staff is excellent. Beds are very comfortable. The towels have too much lint. That was a daily issue, but it’s a lovely property and rooms are comfortable. The safety of the property is also high level.
4/10
Poor
29 Aug 2025
Carl

gimmick hotel, expensive website and photographs

Officious staff, poor information provision, slow check in, tiny hotel rooms, marks all over the hotel room floor and walls, hotel room rug not clean, cast to TV did not work (didn't much care, but don't say it's offered if it doesn't work), TV guide function worked once, on the 4th attempt, and never again thereafter (ditto), thermostat would not go below 19 (and temperature took forever to drop, even blasting the fan), and the sink drained extremely slowly ... if you want a gimmick hotel that seems to have spent most of its money on its website and it's misleading photographs, and if you are willing to walk several blocks (possibly in the rain) for the privilege (they don't offer onsite parking or valet parking or shuttle buses ... any of which I would have been willing to pay for), knock yourself out ... otherwise, don't waste your time or money ... it only had to be \"okay\" to justify the not insignificant cost of the rooms, and it couldn't even manage that. In case it's not clear, not happy.
Friends_and_family Family
10/10
Exceptional
23 Aug 2025
Emma
Great stay. Attentive staff and lovely rooms. Felt luxurious.
Leisure Family
10/10
Exceptional
22 Aug 2025
Peter
Room great, staff attentive
Leisure Family
10/10
Exceptional
17 Aug 2025
Mario

Thank you.

Really enjoyed our stay at The Store. All the staff were great, room was great and the rooftop bar was amazing.
Great location, will definitely stay there again.
Partner
10/10
Exceptional
16 Aug 2025
Janice
Excellent location wonderful hotel very kind staff.
Business_and_leisure Family
10/10
Exceptional
11 Aug 2025
Chantal
Parking was a problem
Leisure Family
10/10
Exceptional
08 Aug 2025
Joshua

Lovely hotel

Lovely hotel, beautiful lobby, perfect location. Our room was a little small, so check the room size if that’s important to you. The bathroom and shower were wonderful, and the bed is very comfortable.
Partner
8/10
Excellent
02 Aug 2025
kathy
Fantastic location. Rooms are tiny, ours was not square which made movement around the bed a challenge. If my partner was in the child size chair (not joking, it was small and low) and I wanted to get to the restroom on the other side of the bed, we would have to switch positions. To get to our room required a key card in the lift and the hallway, then another press button door. All of these “fire doors” slam shut constantly as people come and go. I cannot tell if it is a safety feature or not? Also there is nowhere to store luggage, not even a rack included. There is a skinny wardrobe with hangars and safe, small mini bar but it would be virtually impossible to get your luggage inside. The bed was hard and had only a sheet topper. We were gone the majority of the day and still had to ask for housekeeping-and even then got an “ok” as if asking was normal. To end on a POSITIVE NOTE! We did utilize the spa for massages and they were INCREDIBLE and made up for any negativity re: the small rooms. I would go back to The Store for a massage or if they renovate some rooms by combining 2 to create 1 normal size space.
Leisure Partner
10/10
Exceptional
15 Jul 2025
Grace
Loved my time here and the staff was so nice when i asked for directions so i didn’t get lost!
Business_and_leisure Self
8/10
Excellent
15 Jul 2025
Robert
Fabulous location!! Steps away from everything. Lovely room with everything we needed. Very secure, and friendly staff. Best place to stay in Oxford.
Partner
10/10
Exceptional
02 Jul 2025
Jacqueline
The staff was the kindest and most helpful that I have ever met. There were so many thoughtful touches- guiding us to our room, coffee and tea in our room offering unlimited information on demand. Quality touches such as robes and slippers, heated towel rack, beautiful lighting ( even in the closet) and excellent toiletries. Our view was not great, but the room was so beautiful that we did not need to look out. The woman who showed us to our room noted that all things in the room were complimentary. Many times it is impossible to know.
I would love to stay here again.
Leisure Partner
10/10
Exceptional
27 Jun 2025
Verified traveler

The Store

Had a fabulous 3 days in Oxford, staying at The Store. All of the staff without exception were helpful and charming. Attended a concert at the Sheldonian.
Partner
8/10
Excellent
12 Jun 2025
Emma
.
10/10
Exceptional
08 Jun 2025
Mark
The staff was so professional and accommodating
Business Self
10/10
Exceptional
07 Jun 2025
Mel
Friendly staff. Nice quiet clean rooms. Restaurant and bar on site. In city centre near shops and entertainment. Lovely.
Leisure Partner

Location & surroundings

The Store
1-5 Broad Street, Oxford, Uk, Oxford, United Kingdom

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The Store

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