Name: Ramada by Wyndham Oxford
Address: M40 J8A , Welcome Break Service area, Thame Road, . 0 ., Oxford, OX33 1LJ, GB

2/10

Poor

24 Jul 2026

Jack

No charge points, dirty hot room, no soap or shampoo

2/10

Poor

23 Jul 2026

shaukat

staff extremely rude / ac in the lobby works but the ac in the room does not work / horrible smell like sewage in hotel corridor and rooms /I would avoid this hotel and go elsewhere.

2/10

Poor

21 Jul 2026

Jason

Food both nights same chef terrible,1st night got steak and chips steak not well done chips well over cooked rock hard,2nd night fish and chips took a hour then they had to re do the fish but instead of re doing the chips they fried same chips again and onions ring rock solid no potatoe left in chips onions rock hard,room carpet not clean couldn’t walk on it with foot wear family room a joke rammed 3 beds into one room couldn’t two people couldn’t pass each other no room

Business

4/10

Poor

20 Jul 2026

Francisco

The staff were friendly, but I did not have breakfast. The bathroom looked clean, and the sheets on the bed were fresh. However, the carpets felt very dirty, and overall, the hotel lacked proper maintenance and cleanliness. I tried to use the fitness centre, but neither the air conditioning nor the treadmill was working. I will not stay here again.

Self

4/10

Poor

19 Jul 2026

Wayne

The main issue with the room was the mattress. The springs were gone and it was so uncomfortable. Me and my wife had very restless sleep.

Friends_and_family Family

2/10

Poor

16 Jul 2026

Andre

Dirty and hot as hell, I guess that is why the theme colour is red carpets (turning black). Staff will lie to your face to get you away from the desk. I was booked for two nights and decided to cancel the next night. The \"lady\" at the desk said no problem and took my email to send the receipt the next day. Of course that never happened. Just pay the 3.50 to park for 12 hrs and sleep in your car it will be far cleaner and safer.

Family_with_children

4/10

Poor

15 Jul 2026

Suleyman

Rooms were good but the walking aisle stinks badly

Family_with_children

2/10

Poor

15 Jul 2026

Maqsood

The room I was given had one double bed, and two single beds, it is meant to be just right for one bed. There was no space to walk around. The room was extremely hot, with no air conditioning. Also, the window was jammed. There was one fan which couldn't keep the room cool. I felt suffocated all night, unable to sleep duas to the heat. No water 💦 bottle in the room, upon asking, I was told to get water from the bathroom. Not recommended to anyone. Not worth the cost .

Self

8/10

Excellent

14 Jul 2026

Kirsty

The room and bathroom were clean and tidy. We didn't use the restaurant as breakfast was more expensive than going to the services. It was quiet and excellent air conditioning as we were still in a heatwave.

Partner

6/10

Pleasant

14 Jul 2026

Stace

Th corridors smelt unfresh an when mentioned they did spray some air fresher as suggested, but that only masked th smell cos following day smelt just as bad. Obviously not particularly clean.

Still good value at £40 a night (Sunday )

Self

4/10

Poor

12 Jul 2026

Paul

Air con was broken on such a hot day, no staff on front desk to check in even though they said 24/7 service, could not talk to anyone on the phone e just went to voicemail

Partner

6/10

Pleasant

10 Jul 2026

darren

Needs a real good clean.

10/10

Exceptional

10 Jul 2026

Richard

A cheaper option when Oxford is busy and expensive to stay In. Must have a car. Nice staff. Everything worked. Enjoyed the breakfast.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Will

Amazing Staff there, will accommodate anything you need. The property could do with an update, but that's no fault of the team there. Useful option, for what it is.

Business

8/10

Excellent

04 Jul 2026

Jenny

Handy stopover for trip to London.

Partner

10/10

Exceptional

02 Jul 2026

Adam

Stayed a few times now and never had a problem. Will continue to use.

Self

2/10

Poor

30 Jun 2026

Niranjan

No comms via Expedia so not happy about that.

Family_with_children

6/10

Pleasant

30 Jun 2026

Himanshu

The receptionist was not very helpful

Partner

4/10

Poor

25 Jun 2026

Chang

Hotel is very run down and rooms are extremely tired and grotty.

Although it is advertised on numerous websites that the rooms are air conditioned the airconditioning had broken so there was nothing on the hottest day of the year.

There was air conditioning in the reception that was working and units installed the rooms with control panels but were not working. Their explanation was that the pump or condenser was not working.

The windows have limited opening and open onto the road which is loud.

Some basic fans were offered but the overall attitude of the staff was apathy.

As a customer I got the impression that the air conditioning was deliberately switched off to the rooms as why would it partly work to the reception but not to all the rooms.

I don’t expect 5 star service at this price point. But it was the general attitude of apathy that was most disappointing

Self

8/10

Excellent

23 Jun 2026

Alex

Housekeeping should wait until people have checked out

Self

2/10

Poor

21 Jun 2026

Pradeep

The hotel room was not clean. There was noticeable dust throughout the room and hair on the bathroom floor. The entire hotel lacked air conditioning, and to make matters worse, the fan in our room was not functioning properly

Family_with_children

2/10

Poor

21 Jun 2026

mark

Unknown

Partner

8/10

Excellent

19 Jun 2026

Emma

.

Self

8/10

Excellent

15 Jun 2026

Kevin

Lovely clean room, great facilities and location meant easy access to all major routes

Partner

2/10

Poor

14 Jun 2026

Alistair

As soon as we entered the hotel we noticed a horrible smell which was worse in the room and the corridors smelt like leaked sewage.
I was given a room and ten minutes later two men entered with a key card and told me they had been given the room to which I went to reception and was told the last receptionist who had now left had made a mistake.
The car park computer wasn’t working so couldn’t register my van but still charged £5 each night to park.
All in all you’d be better off sleeping in your car.

Friends_and_family Family

6/10

Pleasant

11 Jun 2026

ellie

I was charged an additional £5.00 for parking! That would be fine in a town but this hotel is in a motorway service station so I am not even sure it would be possible to get there by any other method. This means that I would count this as false advertising. Ramada would be better off just advertising the room at £5.00 more. It certainly left a bad taste with me. They do say that parking is charged somewhere but they hide it well!
Reception area was nice. Shower was cold and heating rattle-y but I was at the end of a long corridor so other rooms might be fine. Room had been very well cleaned imo and bed linen was good quality and spotless. Local staff seemed good but run-down infrastucture and head-office stuff has put me off.

Self

2/10

Poor

06 Jun 2026

Carl

The staff are very friendly and helpful,
But the hotel it’s not a nice place to stay,
For the price I paid. The room was very dilapidated, most of the lights next to the bed didn't work, neither did the lamp on the other side of the room. To fill the kettle with water you had to take the kettle and a cup into the bathroom and fill the cup and then fill the kettle, WiFi was none existent in the room as their server kept crashing so there wasn’t any WiFi, and this made the card machine crash totally so you were unable to pay for any thing,
The food was over priced and very poor quality and very small portions.

Plus there are quite a few homeless people staying at the hotel.

Self

8/10

Excellent

03 Jun 2026

Jason

It was an average hotel for the price. had to move rooms as the 1st room was damp. It's OK. a bit tired needs updating.

Partner

8/10

Excellent

01 Jun 2026

Linda

Helpful, friendly staff and clean, functional rooms with facilities

Self

10/10

Exceptional

31 May 2026

satish

Good hotel to rest overnight while you’re in a long trip. Convenient location at welcome break.
Value for money for overnight rest

Friends_and_family Family

8/10

Excellent

30 May 2026

Shirley

One of the best service hotels we have stayed at. Room was a nice size, clean but could have done with a bit more dusting. No shower gel in the shower. We could have asked due some but things like this should be checked before letting out the room. However staff were very friendly. The restaurant served quite nice meals. Buffet breakfast is very good too. Love the black pudding. Definitely would stay here again. It's quiet considering it's at a service area. 8/10 from us.

Family_with_children

4/10

Poor

30 May 2026

Shirley

It wasn’t a good stay for me. There was a foul smell, the hotel needs better maintenance. On my first night, the fur alarm went off early hours in the morning at about 2am for long disrupting my sleep and I didn’t get any explanation or even apology from the staffs. It does not feel like a hotel but an hostel.

Self

6/10

Pleasant

30 May 2026

brandon

.

6/10

Pleasant

29 May 2026

Simon

This place is certainly looking a bit tired and shabby. Also, like so many hotels in or near service stations, signage for the entrance is very poor, and almost impossible to find at night.

Self

8/10

Excellent

28 May 2026

Dawn M

Note: Have to pay just a small fee extra for parking. Basic, clean, smaller hotel room but very convenient right on the M40 on our way to Oxford from the airport. Nice to have to have the Welcome Break area just steps from our door for fuel, groceries and multiple food possibilities. The Welcome Break restaurant area setting was nice with big glass windows and some water features with outside tables.

Partner

6/10

Pleasant

21 May 2026

Mike

I am wary of doing chain hotels but chose to stay here due to the location and the fact it boasted a \"fitness facility\". The location was convenient as it was sited at a Welcome Break services. I was able to park close to the entrance. I was warmly greeted but on checking in found out that there was a separate £5 charge for overnight parking which was not disclosed at the outset of booking the accommodation. There were multiple dining options either within the services complex or at the hotel restaurant. I over-indulged but was happy to work it off in the gym area. This turned out to be a delusional expectation as the fitness room comprised of a few hand weights which did not go up to more than about 5kg. I usually do cardio on the treadmill but the one they had there was not working so my attempt to work off excess calories was a bust. In certain parts of the corridors there was an aroma which felt more synonymous with parts of Amsterdam. I usually rate my stays based on the triumvirate criteria of shower, sleep and breakfast. The first two were great and the breakfast buffet quite average. I personally believe that this stay did not represent good value for money with the tipping point being the \"gym\". I would not look to stay here again.

Self

4/10

Poor

19 May 2026

john

I did not go

6/10

Pleasant

17 May 2026

Adrian

No better than a Travelodge. No mobile reception so needed to use WiFi. The so called “free” wifi isn’t free if you have to give your full name, address, phone number and date of birth to use it! In this day and age, giving the world all your details is ridiculous.

8/10

Excellent

14 May 2026

Michael

Nice

4/10

Poor

11 May 2026

Clarice

I stayed for one night. The clean was poor specially the sink. No shower gel was provided, so it was good that I brought mine. The room was for 2 adults and one child, and I only had 2 towels. The worst part of all was the smelly of smoke and weed. It was so strong that it was like someone had smoked in the room. I had to open the window to be able to sleep.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Margaret

Clean and tidy, staff polite

Partner

8/10

Excellent

10 May 2026

oka

Professional

Self

4/10

Poor

10 May 2026

Shirley

I had a not so good experience. There was a foul smell, I requested for my room to be cleaned after use and the cleaners only emptied the bins, left the dirty towels from the previous day as is, didn’t change pillow case and more. I was so disappointed. On my last night, the fire alarm went off at about 11pm waking me from sleep in a panic with no direction of what am supposed to do. It was then I realised I didn’t have a telephone in the room to reach reception if I had an emergency in the room. The network signal is very poor. I had an overall bad experience and won’t be using this place again.

Partner

6/10

Pleasant

09 May 2026

John

The staff were nice.

Self

10/10

Exceptional

02 May 2026

EDDIE

Excellent room for the price

Self

10/10

Exceptional

01 May 2026

Abigail

Staff were very friendly and welcoming. Facilities good, food options good with the services next door as well as the hotel restaurant/breakfast. Parking convenient and cheap. Rooms very basic but clean. Overall perfectly comfortable! Would recommend.

Self

4/10

Poor

30 Apr 2026

Amanda

Overall the hotel was clean. But our stay was marred with the awful smell of urine in the drains overnight. It was supposed pungent that it affected our sleep.

Partner

8/10

Excellent

29 Apr 2026

Mark

Clean and tidy and convenient for the office

Self

10/10

Exceptional

22 Apr 2026

Colin Arthur

room was adequate for our stop over. breakfast was good value

Family

2/10

Poor

22 Apr 2026

Brett

Dirty, tired & TV broken, not a pleasant experience

Self

8/10

Excellent

18 Apr 2026

Ingrid

Conveniently located, very clean, spacious room, I don't think we've activated the heating properly so we remained a little fresher than hoped.
Parking is £5 extra if you don't book directly, we discovered.
Free internet is a bonus or we didn't have Any reception.
Can't comment on their restaurant/bar as we didn't use it.
Welcome break next door has anything else you might need.
We'll definitely come again.

Partner

6/10

Pleasant

17 Apr 2026

Louise

The carpets leading to the room upstairs had seen better days and the room although clean had seen better days. Very tired and dated decor.
The motorway services attached were very modern and useful.

Nice 11.00 checkout but House keeping were quite aggressive to get in before it was time to leave and they seemed to have forgotten there were three people staying (my son), only two mugs/spoons and no glasses in the bathroom. Horrible nescafe coffee sachets, nothing particularly special in the room.

If you don’t book directly you have to pay £5 per night parking.

Quite basic but you get what you pay for.

Friends_and_family Family

6/10

Pleasant

17 Apr 2026

Matthew

Lots of parking. Easy to get to. However, no laundry on site as their website states. This made things challenging as I had planned to do laundry there and packed accordingly. Be prepared for that.

Friends_and_family Family

2/10

Poor

15 Apr 2026

WAI HANG SHARON

When we checked in, we paid for three days of parking at £5 per day. The reception said their printer wasn’t working so they couldn’t give us a receipt. Then when we went to register the car plate, we were told that we didn’t need to enter the registration number. However, now I have received a parking fine notice.

8/10

Excellent

14 Apr 2026

Irina

Clean and quiet room, excellent staff, very helpful

Self

2/10

Poor

14 Apr 2026

Najir

The room floors, the corridors and the overall property is in a really bad state. The photos on Expedia are completely misleading. We would not have booked had realistic photos of the property been used. I would not reccomend anyone staying at this hotel - especially families with children. The staff however were very friendly and helpful.

2/10

Poor

08 Apr 2026

Gary

The room was disgusting with stains over the bathroom floor and bin, the bedroom had not been vacuumed very well with large build up of dust around the skirtings, and the drawers looked like someone had vomitted in.

Awful place, do not stay in this hotel.

Self

6/10

Pleasant

08 Apr 2026

Oliver

room was fine - but other guests were noisy and smoking in their room and I could smell it in my room too.

Self

10/10

Exceptional

07 Apr 2026

Paul

An excellent option for a quick overnighter while travelling up or down the country. Room was clean and beds comfortable. The bar / restaurant area looked perfectly clean and tidy, although we didn't use it. It is next door to themsim sevices building with multiple eating / snack purchaing ptions too. The services also has electric fast charge points a short walk from reception. Staff that we saw were warm and friendly.

Family_with_children

8/10

Excellent

06 Apr 2026

Ajay

The staff was helpful and well-mannered. The room was clean and nicely set up for arrival. We didn't use the amenities; the only problem was that the tap in the hand wash was too stiff for use.
Overall, it was a good experience.

Family_with_children

10/10

Exceptional

06 Apr 2026

Frank

Great place, on the motorway but very quiet - spacious place, little walk and lake 1min away. All coffee shops near. Friendly Staff - Breakfast supper tasty and great choices.

10/10

Exceptional

05 Apr 2026

MALCOLM

Catered very well for a 10 pperson family at breakfast, which was very good.

4/10

Poor

04 Apr 2026

Siddharth

Firstly it’s really dirty hotel

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Hiroko

Room was clean. The room had essentials, like towels, hair dryer, iro, hanger, body soap, tissue, kettles, etc. Bed was comfortable.

Family_with_children

10/10

Exceptional

30 Mar 2026

Michelle

Lovely place to stay clean friendly staff

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Dean

Cheap, clean. Quiet. Cant complain

Partner

8/10

Excellent

29 Mar 2026

carl

Good but room to cold and remote for tv missing

Partner

2/10

Poor

29 Mar 2026

Divinder

The room was depressing and I had to leave 1 hour after checking in.

Self

4/10

Poor

29 Mar 2026

Anita

The rooms need a proper refurbishment.. Heating not working , twin bed are of different heights … stains in the shower cubicle ., carpet stains .
Staff excellent. Cleaning not to a high standard… For one night , we managed but not a 3 star standard .

Friends_and_family Family

4/10

Poor

28 Mar 2026

Danny

Room was not serviced before my second night so no refills of milk tea etc were available. Breakfast was ok but some basic things were missing.

Self

8/10

Excellent

27 Mar 2026

Geoffrey

Quite good

Self

8/10

Excellent

26 Mar 2026

LARRY

Good

Friends

4/10

Poor

22 Mar 2026

Keeleigh

Our first room was over taken by bugs

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Tina

Hotel is dog friendly we didn’t have our dog but seen dogs in the hotel .
Staff very friendly.

Partner

8/10

Excellent

16 Mar 2026

Iain

I was disappointed I was charged for parking - especially as I was unaware of my being charged for this.

Self

6/10

Pleasant

15 Mar 2026

Elizabeth

Ok for a service station stop over, not brilliant but cheap and comfortable

Family

6/10

Pleasant

11 Mar 2026

Richard

Cold room, but tired but otherwise just fine. Lovely staff.

10/10

Exceptional

08 Mar 2026

Viselle

Although quite short-staffed as evidence by delayed phone answering & delayed delivery, I was able to get the stuff I needed in the room, with courtesy.

8/10

Excellent

07 Mar 2026

Guadalupe

Ok

Self

10/10

Exceptional

01 Mar 2026

Kay

Would definitely stay there again everything was just as you would like it to be

Partner

10/10

Exceptional

01 Mar 2026

Deirdre

I have family nearby always excellent stay at Ramada staff helping in any situation.

Self

6/10

Pleasant

01 Mar 2026

Jacqueline

Bed was so low,not suitable for accessible room had to get member of staff to get hubby up into wheelchair,mirror and sink dirty,pkug not attached,generally dirty feeling,bed small,low n lumpy

Partner

6/10

Pleasant

01 Mar 2026

Paul

Room clean but decor very old and need of updating

Partner

8/10

Excellent

28 Feb 2026

Grant

Clean rooms. Plenty of light. Decent bathroom & comfy bed. Quiet & undisturbed

Self

4/10

Poor

26 Feb 2026

Nick

Room didnt go well as we booked a disabled room buy when arrived they didnt have any.

Partner

4/10

Poor

26 Feb 2026

Andrew

The toilet smelt of urine and the bed was uncomfortable

2/10

Poor

24 Feb 2026

Hassan

terrible room comfort, terrible customer service

Family_with_children

4/10

Poor

24 Feb 2026

Leslie

I ask the idian woman who checked me in for a quiet room .
And i was put and the side of tnrme hotel that had smoker outside coughing and facing the main car park
And tbe walkway from the hotel to the shopping food hall .
I wasn’t quite.
And their were rooms available the day i got their .
.
They are not uk traind staff for any hotel.
As they dont ever wonder why i asked for a quiet room .
Religious meditation and pray .
So its not somewhere were i would recommend in the uk .
Thanks

Self

10/10

Exceptional

22 Feb 2026

Stace

Only£40a night for a hundred pound a night room

Self

8/10

Excellent

19 Feb 2026

Clive

Lovely staff, food was also good value. Room was a little cold.