Name: Predator Ridge
Address: Village Centre Place 301, Vernon, V1H 1T2, CA

10/10

Exceptional

09 Jul 2024

Robert

Great service, amazing golf and views

Leisure Friends

8/10

Excellent

02 Jul 2022

Maggie

nice area

Leisure Family_with_children

4/10

Poor

18 Sep 2021

Kelly

Not a great stay this time round

This is our second stay at Predator and the first one a year ago was great! This year, not so much. We do understand there are staffing issues everywhere so we are trying to be as positive as possible given staff shortages etc. Check in went fine, but upon arrival to our room we found a dirty pair of socks and a tube of cream from the previous stay. We called the front and they retrieved. There was no shampoo, and when we had some delivered, we opened up the bag and there was more body wash, but no shampoo. The bottles of body wash and shampoo were refilled with the same color of product so nobody was sure if the shampoo was truly shampoo. There was a large clock in the kitchen with no battery in it so not working. The room was not the clean we usually expect. At dinner the restaurant was informed of my severe allergy to paprika, and I received my meal on a bed of smokey paprika sauce. I knew immediately as I started to have a reaction. I let the server know and they offered to remove it from the sauce, but I said with anaphylaxis that doesn't work. They re-made it. I have reached out to the food and beverage manager and received an email back that they would be having a meeting and training session regarding allergies which is great! Upon checkout we didn't receive an itemized bill as the front desk person said she could't finalize it so I am not sure what I was charged or what for. The golf course is amazing! We were disappointed as our first visit there was really good!

Partner

10/10

Exceptional

16 Aug 2021

IAN

Super Friendly Service

this hotel was great! Lots of fun workers who took pride in their job and made it a very enjoyable stay

Partner

10/10

Exceptional

12 Aug 2021

Landon

Great amenities and helpful staff.

Great amenities and helpful staff.

Friends_and_family Family

8/10

Excellent

31 Jul 2021

Verified traveler

Property was great, cottage was clean and a good size, private,
only thing I did not like about it was our neighboors, drunk and disorderly constantly,

Leisure Family

6/10

Pleasant

14 Jul 2021

Verified traveler

Good view but service not enough

Leisure Family

8/10

Excellent

06 Sep 2020

Duane

Golfers Dream

It is a great location and best if you are planning on golfing. Although the golf rates are very expensive. Food was good but not great at the Range Grill. The young hostess was rude and not very accomadating. Room was spacious and a great outside area to sit but the room is getting dated. Could use an update.

Friends_and_family Family

8/10

Excellent

12 Jul 2020

Joanne

Beautiful family getaway!

This resort is beautiful. Scenic, serene and relaxing. Our 2 bedroom suite was amazing and the master bathroom was loaded. Our family enjoyed our stay and will definitely be back.

Friends_and_family Family

8/10

Excellent

05 Mar 2020

Eric

Terrible pillows and no one to answer request for different pillows at front desk or phone or on line! FAIL

Leisure

8/10

Excellent

18 Feb 2020

Verified traveler

Bar / restaurant staff were not at their best. Perhaps being understaffed caused hostess and waitress to be gruff.

10/10

Exceptional

16 Feb 2020

Kels

Peaceful and relaxing. The room was nice and clean and had everything that we needed

Leisure Partner

10/10

Exceptional

08 Feb 2020

Scott

Great location, with awesome views, gym and pool were great and great snow shoe trails at the back of the property

Business_and_leisure Family_with_children

8/10

Excellent

02 Feb 2020

Carl

We enjoyed the lap pool and steam sauna. We enjoyed the convenience of a good restaurant near the residences. We were not happy, however, when guests who were staying in the room above us apparently arrived back to their room (at about 10:15). We could hear the sound of furniture scrapping on the floor, thumping on the floor and hooting. It was not until a second call to security that the noise quietened down at about 11:45 pm.

Leisure Partner

10/10

Exceptional

27 Dec 2019

Heather

Beautiful views, perfect for Christmas!! The lodge was cozy and perfect for our little family and my son loved the pool!

Leisure Family_with_children

10/10

Exceptional

18 Nov 2019

Verified traveler

Great for a quiet get away in late fall. Very clean and such a nice place for a pretty hike

Friends_and_family Friends

10/10

Exceptional

16 Nov 2019

Verified traveler

we liked the location, the view, the room and the building. Most of the staff were very good

10/10

Exceptional

30 Oct 2019

Verified traveler

This is an amazing place to stay. From the friendly staff, to the amazing views it’s hands down our favourite place to stay. Amazing food, many activities to do and probably the most relaxing getaway we have ever been to.

Leisure Partner

8/10

Excellent

28 Oct 2019

Verified traveler

Would be good to have the coffee refreshed each day,

Leisure Partner

10/10

Exceptional

20 Oct 2019

Verified traveler

The views from the rooms are lovely. The lodge condo was in great condition, bedding was excellent and comfortable, kitchen well supplied, and bathroom shower and tub very nice.

Leisure Family_with_children

10/10

Exceptional

19 Oct 2019

Kyle

Always Recommended. Best Place in the Okanagan

My wife and I come out here every year. Great rooms great views. Shuttles to pick you up and drop you off for a variety of activities. Great hiking on the property and the golf course is fantastic.

Partner

10/10

Exceptional

19 Oct 2019

Lyle

Relaxing

Very nice

Partner

8/10

Excellent

14 Oct 2019

Verified traveler

Property was fine. The in room coffee station had powdered cream (tastes terrible), napkins, sugar etc in prepackaged cellophane bags which creates a lot of unnecessary waste.

Friends_and_family Partner

10/10

Exceptional

09 Oct 2019

Rye

Appreciated that along with the clubhouse restaurant there is a small store / coffee bar where we could purchase food / snacks / beverages

Friends_and_family Partner

8/10

Excellent

04 Oct 2019

Tara

I loved how big and beautiful the rooms were!! Complete luxury and comfort! I did not like the onsite parking. Very few parking stalls near the lodge so you have to walk down to parking on main road. Only 2 handicap parking stalls?! But other than that it was amazing!

Leisure Partner

10/10

Exceptional

30 Sep 2019

Tom

Recommended.

Best place I have every stayed. Great studio apartment, we had a great hike round the grounds, and a great meal in the restaurant at night.

Partner

8/10

Excellent

03 Sep 2019

David

Excellent views, fantastic golf courses. Rooms at the lodge are large.

Leisure Partner

8/10

Excellent

30 Aug 2019

KR

Beautiful area, older property, room cleanliness was a bit lacking, and housekeeping came in only once during our 6 night stay. Disappointing for what you pay.

Friends_and_family Family

10/10

Exceptional

26 Aug 2019

Verified traveler

Enjoyed the room and the view. The staff was very nice and we enjoyed the restaurant at sunset.

Leisure Partner

4/10

Poor

07 Aug 2019

Verified traveler

Very disappointed with our experience. We had a mouse infestation in our $400+ per night cottage, outdoor pool heater was broken so the pool was too cold for our daughter to use, and we received zero housekeeping until we called to complain. Tried to talk to a manager in person and via phone for the past two weeks to address the issues with our stay and get some kind of compensation, and they are ignoring us. Definitely would not recommend staying here. They charge luxury rates but provide horrible service. Very disappointed because this was a splurge for our family.

Leisure Family_with_children

4/10

Poor

26 Jul 2019

Lindsay

The check in process was not very well. We were told check in was 4pm, we did not get our room until 6pm. We were also told there was no where to store our luggage during this time.
They do not clean your room every day and charge you an eco fee on top of this. For the price you pay, I would not recommend this hotel. Very disappointed

Friends_and_family Family_with_children

10/10

Exceptional

18 Jul 2019

Verified traveler

Great location nice view friendly staff great amenities

Parking was terrible if you left during the day and came back it was impossible to find a spot to park at that was close to the resort.
When I did find a parking spot a distance away and came back a couple of hours later my car door had a giant dent put in it.
Not impressed
This made the trip very frustrating.

Friends_and_family Partner

10/10

Exceptional

09 Jul 2019

Verified traveler

Beautiful setting, great restaurants and fabulous service. Will definitely return!

Leisure Partner

8/10

Excellent

02 Jul 2019

Verified traveler

Love the place. Beautiful decor in the hotel and rooms. Excellent shop and pizza place.
Sadly the restaurant for brunch was poor. Service was not good and the stack of plates at the buffet were all dirty. A problem with the dishwasher most likely. But needs to be dealt with
Shouldn’t happen at a high end resort like this. Disappointing for the money

Family

4/10

Poor

14 Jun 2019

Verified traveler

I look for Clean and Quiet. When i arrived they lost my reservation which was fully prepaid. I had meetings all day and came to my room which was boiling hot 29 degrees and located next to front entrance and car park. Very noisy. I had meetings all day and came back to a dirty room at 5 PM. Asked desk and they said they don't clean the rooms EVERY day. OMG-$300 + a night and cant do much of anything right. Very disappointing. Our conference as a whole also was disappointed and have voted to move to a new venue next year. Say Good bye to 45 guests next year. Staff are great but obviously being short changed by management cutting corners everywhere and it’s noticeable.

Business Family

8/10

Excellent

03 Jul 2018

Dennis

Nice and comfortable hotel

Rooms are spacious and very comfortable and clean. The only disappointment we’re the staff at the reception and sportsfacilities: cold as ice, like they couldn’t care less. Very unpleasant, never happened to us anywhere else in Canada. Staff in the restaurants we’re lovely.

8/10

Excellent

31 May 2018

Mike

Wonderful hotel with a great views and amenities. We love the high vaulted ceilings in our room. The little market store had everything (including some great wines) at great prices. We will be back!

4/10

Poor

28 May 2018

Verified traveler

The gentleman at the reception desk was truly not very welcoming...... very matter of fact and unaccomodating. Our lcottage was lovely and comfortable. The food at the terrace restaurant was below expectation for a high end resort. The valet service was excellent and the boys who run the carts were very well trained and of the correct standard.
Although the setting is truly magnificent, service and food needs improvement.
I’m not rushing to return.

8/10

Excellent

04 May 2018

Susan

Great get away

Excellent stay! Stayed for the weekend for my sisters wedding! Had a two bedroom lodge! Perfect for my family of six! Kids loved it and had plenty of room and loved the pool!

Family

8/10

Excellent

30 Apr 2018

Verified traveler

Our stay was great. Overlooking the golf course in such a nice room. A few little things that we were disappointed with like the lack of coffee in our room, the cleanliness of the sofa bed and couldn’t charge anything to our room at the time. Other than that everything else was amazing. We for sure want to come back.

Family

10/10

Exceptional

11 Mar 2018

Verified traveler

Nice Room with a full kitchen

Very clean and comfortable stay. Bed was in the softer side.

4/10

Poor

26 Feb 2018

Quade

Too expensive for no amenities.

No slippers to walk in, towels were like sand paper. Wife slipped in lobby wet floor mopped no warning signs. Got locked outside lobby. Pool closed early could not use guy was super rude. Even swore at us for knocking on door asking if it open for hotel guests. Way over priced 179$ for a double bed. We asked for queen. No view we newly weds. On honeymoon. Way better to stay at sparkling hills near by or down town Vernon. Not worth it. But scenery was nice .

Partner

10/10

Exceptional

20 Feb 2018

McKenna

Predator Ridge is a beautiful resort tucked away from the loud busy life of the city. It is it's own little enchanted area and comes highly recommended. My husband and I had the pleasure of staying the weekend for his birthday. The restaurant was delicious and Kaylee helped me make my husbands birthday extra special. She went above and beyond and we are so grateful! What an amazing experience. We'll definitely come back.

8/10

Excellent

28 Dec 2017

Verified traveler

Snowy day but receive call from the hotel ahead of time to make sure that I could check in on time. Nice and clean room to spend my night.

10/10

Exceptional

09 Sep 2017

Kathy

We had a two bedroom unit in the lodge. It was very spacious, with a well equipped kitchen and a little balcony looking out over the golf course. The beds were really comfortable and the linens were lovely. The entire resort and what it has to offer is great. Because of its location, there is a fair amount of driving involved if you want to get to the lake, Vernon, or Kelowna.

10/10

Exceptional

29 Aug 2017

Terry

Nice hotel close to two great golf courses.

Our studio room was clean, spacious, bed comfortable and had a full kitchen.. There is a small, well stocked market on site so finding provisions for breakfast was easy. The room was comfortable, and the outside deck pleasant to spend time on for reading or a drink. Lovely terry towel robes provided.

There is also a brealfast buffet in the golf clubhouse. Lunch/dinner menus interesting and food really tasty.

10/10

Exceptional

23 Aug 2017

Scout

Peaceful, relaxing....

Stayed in a 2 bedroom corner suite. Had everything you could hope for - good sized patio, awesome soaker tub with jets, large rooms, big comfy beds and a quiet night's sleep. If you want to relax, and play a round of golf or two... it's superb.

10/10

Exceptional

18 Aug 2017

Tayfun

Very quiet, family oriented atmosphere

It was a very relaxed and comfortable stay for our family of four. The suites provide the comfort of a home. Well maintained and clean facility. Very good location. Well recommended.

10/10

Exceptional

14 Aug 2017

Verified traveler

Beautiful property in a panoramic setting. You don't have to be a golfer to enjoy -- there are the hiking trails and walking paths surrounding the grounds. We will definitely go back.

8/10

Excellent

07 Aug 2017

Katrin

Nice place to stay to explore the region

Nice location with a lot of services and very good accommodation with very good equipment.

Partner