Okanagan Royal Park Inn By Elevate Rooms

2/10

Poor

19 Jul 2026

Pyotr

Drag users , homeless, alcoholics shelter. Not a hotel. Avoid by all means. It's ridiculous that they charge 150$ per night for this.

Friends_and_family Friends

2/10

Poor

15 Jul 2026

Caroline

Wow where to begin…. There were people smoking crack on the premises. The two bedroom room was a closed off balcony with a bed put in. No privacy for anyone because if you closed the curtain or sliding door the a/c would have only worked for the balcony/bedroom. There were holes in the ceiling and wall. The shower rod fell off while showering. The kitchen only had a fridge and sink. No utensils, no microwave, no pots or COFFEE MACHINE, which was clearly in the picture. Ran out of tp and it took the office 3 hrs to fix. The fire detector was ON THE FRIDGE and not working. The a/c was plugged into an extension cord that went through the window on to the balcony/bedroom. No towel rack well actually it was broken.
This is by far the worse place I’ve ever stayed at.
The staff was wonderful.

Family

4/10

Poor

10 Jul 2026

Wilmer

I like the location that is closed to the park and restaurant other things I don't recommend.

2/10

Poor

07 Jul 2026

Pankaj

Very filthy place, bugs everywhere. Smell of weed in and outside the room all the time. Booked 2 double beds with kitchen. Ended up with 1 queen bed without kitchen. Staff was very helpful. We were chasing bugs with vaccum cleaner, still lots of bugs. They said bugs are coming from outside due to trees but didn't find any bugs in front or back balcony. Very disappointed Looking forward for someone from expedia

8/10

Excellent

20 May 2026

Annie

Great restaurant connected to the hotel very friendly atmosphere.

Family

2/10

Poor

16 May 2026

Donna

Lots of cracks heads just a few feet from. Balcony doing drugs and could smell badly I said something they told me to go f myself cops came and told me they were homeless and to leave them alone nice

Partner

2/10

Poor

24 Apr 2026

Keelan

Crackheads everywhere!!! Very unsafe and not clean do not stay here.

Friends

2/10

Poor

23 Apr 2026

Jamaica

sketchy place, smells weeds everywhere.

Family

4/10

Poor

09 Aug 2025

Clifford Duncan

Room & property in very poor condition

Leisure Self

2/10

Poor

19 Jul 2025

Syed

We were sent to another motel .which is 25 km away. Staff on counter we don't have suitable room for you .we arrange other motel. We agreed we had no choice. As we went to other place Ramshorn 2004 shuswap ave LUMBY .BC They gave small room with queen size bed on high way on ground floor window open busy high way for o.As we asked give us king size bed .Staff asked for more money .We were treated not not well.I am afraid they took my credit card information. They might miss use of it

Leisure Family

2/10

Poor

19 May 2025

RANJODH

There office had the open sign on but it was locked I had to wait for 30 mins I tried calling there number they wouldn't pick up and there was the putrid smell of weed it wasn't clean it was very dirty and there where shady people hanging around there. When the owner finally opened the door she was very disrespectful we asked If we were safe there and she said that she is not responsible for our safety so we decide to not stay there because we did not feel safe.

Business_and_leisure Family

4/10

Poor

09 Sep 2024

Keivan

The only good thing about this hotel is its location, which is close to the local attractions. The rooms do have balconies with a nice view of the backyard, but unfortunately, they are not well-maintained and not clean.

Leisure Pet

8/10

Excellent

24 Jul 2024

Verified traveler

Building under needed repair. But bed was comfortable and clean. No coffee maker or cups. Price was right.

Self

2/10

Poor

11 Apr 2024

Allen

Our stay felt like an urban \"Survival\" episode. Check in felt like a major inconvenience to the woman at the front desk. Her helper escorted us to the room, we almost gagged at the smoke smell emanating from the room upon opening the door. The smoke detector was beeping and the gentleman went to get a new battery which he could not figure out how to instal so he left the detector on the dresser and said we'd be OK. The TV wasn't working and it was determined that there was a missing power cord that was not replaced in the three days we were ther. There were numerous occasions where some strange domestic behavior was displayed by the residents including smoking crack and outright screaming battles between what may have been a drug dealer or a pimp and a woman. The room was disgustingly dirty complete with dirty dishes and potatoes sprouting in the cupboards and stains on the shower curtain that could only be described as bodily fluids. I'm not convinced the sheets had been changed, We had to wear shoes in the room to keep our socks from sticking to the floor. The highway noise was pretty much nonstop but that was predicable given the location. I think this place could possibly be getting some subsidy to house homeless people. Some were polite but others downright scary and sadly degenerate. Toilet sounded like a fire hose. The good news is the stove worked and we did get a clean pot to boil water. Microwave worked as did the refrigerator. Plenty of hot water.

Leisure Partner

4/10

Poor

18 Mar 2024

Jesse

Grounds had a lot of cigarette butts around and many people that seemed to be on drugs loitering by the entrances and stairwells. The bathroom in the suite unfortunately had a strong smell of cat urine. Otherwise clean.

The staff however, was very friendly and the Inn was pet friendly.

Leisure Family_with_children

2/10

Poor

19 Aug 2020

Verified traveler

This property was the most reasonable available on next day notice in the high season. The location is awesome, very handy to the downtown. It has AC ...much appreciated during a recent heat wave. But the frig was set so cold all my fresh berries froze. The heat was on on the bathroom. The bathroom sink drained about 10 minutes after use. There were no pots and pans for the 4 burner stove, no glasses only mugs. The tv got no signal. You get my drift? We will not be staying there again.

Business

8/10

Excellent

11 Aug 2020

Verified traveler

It was a great place to sleep at night! Clean! Coffee maker and frig , which was great! The owners seemed very nice. The room had that motel smell of cigarettes, which didn’t,t bother me that much ! Overall it was all that I needed!

Friends_and_family Family

6/10

Pleasant

04 Aug 2020

Ederlyn

bad service and smelly room

The room smells like cigarette the fridge stinks and the AC didn’t work properly and the front desk person is not there when u need it and u have to called everytime there is a problem in the room.

Friends_and_family Friends

6/10

Pleasant

04 Aug 2020

Robert

Probably would look elsewhere next time

It like they are trying to fix it up

Just haven’t got there yet

Partner

8/10

Excellent

03 Aug 2020

Verified traveler

Older building, but you can see they are fixing it up. We ended up with a nice room, but were initially given a room with two double beds when we had booked a king. Luckily I had printed the receipt. They also kept the paper with the reservation which had the map of the route home on the back so we got a bit lost.

Leisure Partner

8/10

Excellent

13 Jul 2020

Darcy

Nice, clean hotel

Very nice place to stay, staff is great

Business

4/10

Poor

02 Jul 2020

Bert

The property was more like a residential motel, it looked like it was under renovation, towels were like hand towels, we had to ask for bath towels and there were no coat hangers in the room.

Leisure Friends

2/10

Poor

18 Nov 2019

Verified traveler

I arrived at the property only to find they had not processed my booking, They recommend I go to an alternative hotel owned by them, i did not go as they had let me down badly, they turned me away from their reception, knowing I was a woman travelling on my own, in a place I did not know, I had chosen this hotel as it was within walking distance to the hospital,
I had no transport and it was dark. I will not use this hotel in the future.

Friends_and_family Family

10/10

Exceptional

30 Aug 2019

Verified traveler

loved everything!!! thx xoxo
so chic!!!!!! :):):):):)

Business Self

10/10

Exceptional

26 Aug 2019

Verified traveler

Staff was very accommodating. The room quality was amazing. That bed was very comfortable! Be ready for a little highway noise. Other than that, I’d highly recommend this place.

Leisure Family_with_children

2/10

Poor

22 Aug 2019

Cheryl

We arrived and got the key. Took our stuff to our room and went out for dinner. When we came back we were locked out of our room. Went to the office and all our belongings were there.
They said they were waiting for us to check into the room and thought someone else had taken the room.
Left us feeling violated.
The room had 2 double beds instead of the king we had booked and had no fridge let alone a kitchenette. Would not recommend this hotel.

Business

8/10

Excellent

18 Aug 2019

Verified traveler

This property has truly the perfect location. Extremely easy to find as is on the corner of the two main highways in town. Also it is within walking distance to all of downtown Vernon, for all services. The family who own and run it have taken a property which was in very bad shape and made it beautiful again. The rooms are large and clean and very comfortable.

Business_and_leisure Self

6/10

Pleasant

18 Aug 2019

Angel

Desperate Stay Only

Location is the pits
Load Vehicles drive all night busy main road
Not able to get much sleep
Room was very smelly
Area has homelessness and drug users around
I won’t be back
Owners are very nice people just wrong location

Family

4/10

Poor

17 Aug 2019

Francois

Right downtown and very close to stores and services. But its also located on an extremely busy intersection and it is very noisy 24/7. The motel itself should be gutted and fixed. Seems like it's been the same since it was built. There is a smell of moisture probably due to lack of air circulation and humidity in the air. On the flip side, staff is very nice and friendly. Access to rooms is gated so it is very safe.

Friends_and_family Family

2/10

Poor

15 Aug 2019

J

The hotel was extremely disorganized and dangerous. The smoke detectors were missing, the plug for the light was frayed and “fixed” see picture, and the ac was plugged into two extension cords with grounds which is a fire hazard...

Leisure Family

6/10

Pleasant

30 Jul 2019

Verified traveler

Property is in a great location.Some recent renovations have been done to rooms with kitchenettes however there is a serious issue with safety where the raised tile meets the carpeted area.
There is almost a 1 inch drop and the metal molding has a very sharp edge that I cut my foot on and is also a tripping hazard.Host now knows about this but didn't seem too concerned.Fix the problem please.

Leisure Partner

8/10

Excellent

22 Jul 2019

Verified traveler

I was quite pleasantly surprised. The place was clean and spacious with a nice balcony but it overlooked the busy road. There was no pool and we stayed 2 nights and our room was not made or towels replenished. Also the TV was not set up but that was fixed right away. The outside doesn't look great from the picture but it was nice and yes I would stay again and recommend.

Leisure Partner

6/10

Pleasant

07 Jul 2019

Shauna

I didn't like that our in room coffee was never replenished or that we never saw house keeping.

Leisure Partner

2/10

Poor

04 Jul 2019

Kwok

Poor experience

The room is very noisy, often smells curry, no coffee machine and kettle. The sheets have a lot of stains, bathtub is very dirty and shower curtain has stains. The staff gave me a wrong receipt and guest registration which showed the credit card number, expired date and CVV. But, the card is not belong to me. I also found the room I stayed is cheaper than I booked according to the wrong receipt. There had not staff at the front desk when I check out, so, I leave the key in room.

Partner

2/10

Poor

23 May 2019

Verified traveler

Not a good hotel

Worst hotel ever I have seen

Family

4/10

Poor

20 May 2019

Verified traveler

Smoking on your balcony was convenient. Bathroom was dirtye

Friends_and_family Family

2/10

Poor

29 Apr 2019

Verified traveler

Staff couldn’t speak English! Called to change our check in date, then they called us numerous times and days before to see when we would be there (after I called twice)! Called again to change our date and they stated they didn’t even change it in the first place!
When we arrived they had the wrong price, had to point out so they would change it! Place smelt horrible! No parking! Went to room and the room was wrong (one twin bed). As we had 3 guests, we specifically booked two beds! Called front desk and male didn’t know anything about anything! Went to front desk and lady argued that I booked for kitchenette, then said because I change our arrival date they gave our room away!

Just horrible! Don’t trust the pictures, room wasn’t redone, front desk door didn’t work and smelt bad!

Leisure Partner

10/10

Exceptional

23 Apr 2019

Lacey

Great Balconies!!! Great staffing! Comfy beds!!! Baby girl was welcome!

Friends_and_family Family

6/10

Pleasant

25 Feb 2019

Jazz

The staff were polite and friendly along with the people which it was nicely secure knowing the location of the spot, and the parking was decent knowing that you could always have a parking spot. The bedroom was nice and clean just it smelled like cigarette smoke, and weed which wasn’t pleasing. The wifi wasn’t good, the hot water took a while to warm up along with water pressure and the heater didn’t work whatsoever.

Leisure Partner

4/10

Poor

20 Dec 2018

Verified traveler

Motel on a very busy intersection, not too much noise tough. The room had a terrible cigarettes smell, very bad. Toilet was pretty dirty, especially the shower. Very disappointed.

10/10

Exceptional

28 Nov 2018

Verified traveler

The staff is super friendly and helpful, great location.

8/10

Excellent

03 Sep 2018

Randy

Easy Access. No troubles. Close to park and restaurants

2/10

Poor

15 Aug 2018

Verified traveler

Motel w/ a Sexist Owner Canceled Confirmed Booking

1.Motel cancelled the confirmed reservation of one of my two rooms’ booking w/out prior written notification. Claimed had called my home phone # but I was already on the road.
2. Motel boss owns 4 motels in Vernon but was extremely rude to me, a female customer. He tried to move my two lady friends to another motel or move all 4 of us to another motel 20 min. away.
3. Motel owner yelled & tried to “control” me. He said that was how he treated customers in his home country & he behaves the same in Canada. He ordered me to concede.
4. He moved all 4 of us to Econolodge nearby with a very professional Receptionist. He paid $40 more for the suite with two rooms, one with a sofa bed. We saved $139 instead. Owner bragged that we should be grateful.
5. But this was not we wanted. We were willing to pay for two rooms with proper beds. 4 adults ended up sharing 1 bathroom and 1 A/C resulting in two guests freezing in one room where the A/C was and the other 2 guests toasting in adjoining room.

Partner

6/10

Pleasant

14 Aug 2018

Verified traveler

Good enough

Hotel appears a little rough on the outside, but nice and clean on the inside. Lobby staff, was minimal, and seemed to have to take care of numerous responsibilities. WiFi was questionable, but overall it was worth what the cost was for the room.

Family

2/10

Poor

10 Aug 2018

Dano.

This room was a complete dump! the balcony door lock did not work, and the floor was not cleaned. It had old furniture in terrible condition, and there was a door that connected the joining room, and it didn't have a lock on it! My wife checked the door, and it opened into the other room next door, and startled the guest! It is operated by East Indians, and I felt like I had rented a room in India, not Canada!!! I give this hotel -20 out of 10!!! This was the single worst room I've ever rented in my life anywhere in the world... The only reason I rented it through Expedia was because there was nothing else available in the entire Okanagan Valley that night!

4/10

Poor

06 Aug 2018

Verified traveler

A typical motel if you don't care of the room, matches the price...too noisy, hot water is barely working, smells bad even it was a non-smoking room, high speed internet was the only highlight of the stay

Family

8/10

Excellent

01 Aug 2018

Tracy

Basic, cost effective hotel in Vernon

This hotel was in a good easy-access location, right by the main highway. It has been recently renovated. Price was right, close to the sights we wanted to see, and helpful and friendly staff. Beds are comfortable, bedding is new, and so are some of the furnishings. Had a microwave, fridge, and counter space, so we were able to heat up basic meals. We actually needed some kitchen items (including another fridge!) and the staff brought them up no problem. Nice little patio out back, and a creek flowing by.

Friends

8/10

Excellent

31 Jul 2018

Karen

Very comfortable , clean and good location for my needs. My room was spacious and air conditioned.

8/10

Excellent

30 Jul 2018

Verified traveler

It Was comfortable, clean and we enjoyed our stay.

6/10

Pleasant

30 Jul 2018

Enoch

Air Conditioning didn't work. Front desk wasn't very helpful in dealing with it. With a pregnant woman and baby, it was not a restful night at all.