Name: The Birchwood Hotel and OR Tambo Conference Centre
Address: Viewpoint Street, Boksburg, Johannesburg, 1672, ZA

10/10

Exceptional

14 Jun 2026

Junior

Absolutely loved my stay here. I visited South Africa for a conference, which was held at Birchwood. The team are incredibly friendly and helpful. I would go as far as to say it was some of the best hospitality I’ve experienced at a hotel in years.

The complex is peaceful and beautiful, and the rooms are large.

The restaurant is great, food was fantastic, and the support we received for the conference was exceptional.

I’d definitely stay at Birchwood again if u return to South Africa

Self

10/10

Exceptional

01 Feb 2026

M

Overall as usual
Air conditioning needs to be upgraded

Partner

10/10

Exceptional

22 Jan 2026

Olu-muyiwa

Nice clean hotel and conference facilities. Great natural grounds for walking or relaxing. Excellent staff, operations, and support.

Business Self

10/10

Exceptional

04 Jan 2026

Hildah

The hotel was quite

Friends_and_family Family

4/10

Poor

23 Dec 2025

Lizzy

the breakfast area was crowded, Queues were long and limited Menu

10/10

Exceptional

29 Nov 2025

Mark

Very pleasant and great service

Business

10/10

Exceptional

11 Nov 2025

Snowden

Staff were very courteous and did as expected

10/10

Exceptional

02 Nov 2025

Johann

Rooms were clean and spotless. Friendly staff. We always go back to stay there.

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Karen

Really nice venue - enjoyed the Mangwanani Spa experience. The Grill restaurant was fantastic. Comfortable and clean rooms at the Silver Birch. Overall great stay!

Friends_and_family Friends

6/10

Pleasant

07 Oct 2025

Michelle

The staff were incredibly friendly and the property has a wide range of amenities. The rooms need better sound proofing - I'm not sure if there was a conference on near our unit but there was constant noise/people talking loudly to each other throughout the evening and early hours of the morning.

Leisure Partner

6/10

Pleasant

06 Oct 2025

Andréa

The staff are friendly but slow overall. The venue while decent on the outside is not clean or maintained in the room. They have carpets, it’s smelly and I found someone’s press on nail on the carpet and bugs and dust balls everywhere in the room. It’s convenient for location but they need to do better maintaining the room and cleanliness

Partner

2/10

Poor

06 Oct 2025

cyril

Two nights out of four very very noisy. No sleep before 02.00 am due to a wild local conference from Union. It was a night club in the walkways with music and alcohol and sings.
Had to call a few times the security but it did not stop.

Business

10/10

Exceptional

22 Aug 2025

Robert

Very nice facility

Leisure

10/10

Exceptional

20 Jul 2025

James

Wonderful

10/10

Exceptional

20 Jul 2025

James

Lovely stay neighbours were a bit noisy, place was so good it didn’t matter

Business_and_leisure

8/10

Excellent

14 Jun 2025

Jaesung

it was great

Business

10/10

Exceptional

23 May 2025

Angel

Great place, quiet, convinient with a great team

Its not the first time I go and definitely wont be the last. Place is great, people is friendly and overall the hotel IS very convinient so I Will be back for sure.

Business

2/10

Poor

12 May 2025

Sisa

Unclean

Business_and_leisure Self

10/10

Exceptional

04 May 2025

Mkhabela

Great place

Business_and_leisure Self

10/10

Exceptional

29 Apr 2025

Francisco

We were very impressed with the property and especially the staff. We included breakfast with our stay that was superb and very well priced.
The area is not great but been fenced off it didn't bother us at all. The security staff were very friendly and helpful.

Leisure Partner

6/10

Pleasant

27 Apr 2025

Dale

Room furniture old. Bathroom unpleasant and cold. No heat and drafty window. One towel per person, no others.

Leisure

10/10

Exceptional

26 Mar 2025

Eliana

Great resort and accommodation with great links to restaurants, shops and highway.

Leisure Family

10/10

Exceptional

10 Mar 2025

Jacob

Good accommodation

Quite peaceful place

Friends_and_family Family

10/10

Exceptional

07 Mar 2025

Matthew

First time stay in South Africa made comfortable!

The staff was courteous, the rooms were spacious, clean and modern with a good number of electrical points.

The AC systems were very effective, but a little noisy.
The hotel offers basic and premium internet packages with the basic being included in the cost of the stay but was more than sufficient for streaming and video calling.

Business Self

6/10

Pleasant

01 Mar 2025

Verified traveler

Nice but room for improvement

Room ok. Well-serviced with small kitchen, fridge, kettle and microwave! Spa great! Door key didnt work well though and issues with the safe. Reception not very helpful for tips on things in the area. Called beforehand also for advice with little info also provided over the phone..room for improvement!.

Business

10/10

Exceptional

10 Feb 2025

Mkhabela

Its close to the mall

Business_and_leisure

8/10

Excellent

22 Dec 2024

Alvin

The hotel room was wonderful but some of the staff were not too friendly

Leisure Partner

10/10

Exceptional

05 Dec 2024

Lindiwe

I stayed there for 3 nights and i loved every second of it. Everyone from guest services to housekeeping, transportation to meal setvices were very courteous and accomodating. I eill definitely be back there soon.

10/10

Exceptional

04 Nov 2024

Angela

A large comfortable room, perfect for overnight stays. Take note of the shuttle times as they only run once an hour

Leisure Family

10/10

Exceptional

21 Oct 2024

Larry

Very friendly and professional staff

Leisure Partner

8/10

Excellent

01 Oct 2024

Carol

Nice facilities

Leisure Family

2/10

Poor

08 Sep 2024

Erin

I would highly recommend against staying at this hotel. I was double charged for the room upon check in and had to provide credit card details three times to process my refund. One of those times someone from reception came to the room to ask for my card information and wrote it down. I will be keeping an eye out for suspicious charges. We paid extra for late checkout and the cleaning staff tried entering our room four times as we slept. We finally had to prop our suitcase under the door handle. The rooms were dated and did not feel clean. Room service took almost an hour and our food was ice cold upon arrival. We finally broke down and ordered McDonalds from Uber Eats to the hotel which was a significant improvement… which is not saying much. There was screaming outside our room at 2:00 am and barely slept all night. Staff were not very friendly. Overall, we did not feel safe and would never stay there again

Leisure Partner

8/10

Excellent

07 Sep 2024

Bridgette

Its was amazingly beding was clean but the carpets are dirty but the everything else is clean maybe you should consider tiles or wooden floors with small carpets next to the beds not very healthy for an asmatic despite all in all it is excellent

Friends_and_family Family

8/10

Excellent

28 Aug 2024

gert

Me and her

Great place.

Partner

6/10

Pleasant

22 Aug 2024

Dianqing

One major problem is airport shuttle runs once an hour comparing to at least twice an hour of other hotels

Leisure Partner

8/10

Excellent

04 Aug 2024

Kim

Really like the gardens walking about the property made you feel like you were not in the middle of the city next to the airport done very nicely.
On July 10th, I forgot my cell with all my credit cards & identification on the dining room table. Didn’t realize it until I was almost ready to leave for my next flight. Couldn’t find it in my room so race back to the restaurant and sure enough it was turned in. By Lesedi, I was blown away as you hear all kinds of stories about theft in South Africa. I got the lady to call him so I could personally thank him. He is truly a good trustworthy staff member to have around. I even told the front desk the same. He should get employee of the month.

Leisure Family_with_children

10/10

Exceptional

01 Aug 2024

Stefano

I recently had the pleasure of staying at the Birchwood Hotel in Boksburg for a week, and I must say, it was an outstanding experience from start to finish.

From the moment I arrived, I was impressed by the warm and welcoming atmosphere. The check-in process was smooth and efficient, and the staff were incredibly friendly and helpful, making me feel right at home.

The room was spacious, clean, and well-appointed with all the necessary amenities. The bed was comfortable, ensuring a good night's sleep every night. The housekeeping staff did an excellent job of keeping the room tidy and replenished with fresh towels and toiletries daily.

One of the highlights of my stay was the breakfast. It was fantastic, with a wide variety of options to choose from. Whether you prefer a hearty English breakfast or something lighter like fruits and pastries, there was something for everyone. The food was fresh, delicious, and beautifully presented.

The hotel's facilities were equally impressive. The dining options were excellent, with a range of delicious dishes to suit all tastes. The ambiance in the dining area was pleasant, making each meal a delightful experience.

While my overall experience was highly positive, one small area for improvement would be the addition of bins outside for smokers. This would help keep the outdoor areas clean and tidy, enhancing the overall guest experience.

In summary, the Birchwood Hotel offers great value for money. The combination of excellent service

Business Self

10/10

Exceptional

22 Jul 2024

Shaunna

Excellent customer service. Lovely restaurants. Great shuttle. Would definitely stay again!

Partner

8/10

Excellent

20 Jul 2024

Rainer

My favorite place to stay

The Birchwood is a huge congress & holiday premise with dozens of small villas. Close to the airport and some major shopping malls. Several bars and restaurants in the property. All well mantained and in good shape.

Business

8/10

Excellent

19 Jun 2024

Rebekah

Great stay. Very friendly and helpful staff. Only slight lowering of rating was no playground which was advertised in the Expedia hotel details and the reason we picked that hotel over others in a similar range.

Leisure Family_with_children

10/10

Exceptional

12 Jun 2024

Jamique

.

Business_and_leisure Self

6/10

Pleasant

28 Apr 2024

Paul

Service was poor.

Leisure Partner

10/10

Exceptional

16 Mar 2024

Cynthia

Loved this accommodation! We booked on the recommendation of a colleague and will FOR SURE be back next time we are in the Joburg area ! The accommodations were great….the staff was amazing and SO helpful, and the food was fantastic ! Job well done !!

Family

10/10

Exceptional

03 Mar 2024

Matshidiso

I like everything about birchwood

Business_and_leisure Self

10/10

Exceptional

26 Jan 2024

Dube

Very beautiful place to stay. Al the facilities that you need available

Business Partner

10/10

Exceptional

26 Jan 2024

Janaka

Convenient to airport, staff was very hospitable and spacious rooms. There is a spa and buffet options.

Business Self

10/10

Exceptional

11 Jan 2024

Mr JF

I cannot began to express how pleased my husband and I were to stay at Birchwood. Everything about Birchwood was excellent and all of staff were excellent. From checking in to our departure. Nothing was too much of an effort. Just absolutely brilliant. We would certainly recommend Birchwood to all of our friends and family visiting South Africa. We look forward to our next visit and will definitely not be staying anywhere other than at the Birchwood ⭐️⭐️⭐️⭐️⭐️

Leisure Partner

10/10

Exceptional

10 Jan 2024

MANASA

great

it was superb

Self

4/10

Poor

27 Nov 2023

Bimal

Carpets to dusty due to gardens not watered.
Poor quality hand soap and wash .
Only 2 towels. 1 bottle water for a couple.for a rate of R1499 one night not impressed at all.

Business_and_leisure

8/10

Excellent

21 Nov 2023

Chris

Close to airport and good sleep and food

Lots of room and over 600 to pick from! Helpful staff and good steak at the Grill Restaurant. A bit noisy if the wind blows as it forces the jets to takeoff over head the resort.

Business

10/10

Exceptional

09 Nov 2023

GIFT

Safe , quiet , serene , easy parking , enjoyable

Business_and_leisure Self

10/10

Exceptional

30 Oct 2023

Phinius

Great

6/10

Pleasant

26 Oct 2023

Cindy

Check-in is a mess at this hotel. They completely lost some of my reservations and cancelled the second day of another because the person arrived late on the first day. It took hours on multiple calls with Hotels.com to get everyone checked in, as well as a refund for the woman who had to pay for the room she had prepaid for through Hotels.com.

Friends_and_family Friends

10/10

Exceptional

01 Oct 2023

GIFT

Good and serene

Business_and_leisure Partner

8/10

Excellent

17 Sep 2023

Emma

I like what has been picked above, however, I find the environment is so remote because the facilities in the room are very basic compared to the amount of money, for instance when I came in there was no TV remote control but when I called for support, the TV itself was not in use, They repaired it but unfortunately the TV channels do not have substantive material to watch such as news. While there are some renovations of the facility from the last after my last visit but the service is not up to standard in my view to the extent that rooms lack basic things like shower cap and other small items to make life easier for guests

Business Self

10/10

Exceptional

25 Jun 2023

Thandeka

Amazing stay

Amazing stay. Clean and the shuttle service between buildings is also amazing. Staff was amazing from reception, shuttle drivers etc.

Self

10/10

Exceptional

12 Jun 2023

Linda

All good

10/10

Exceptional

28 May 2023

Olivia

Birchwood Hotel and OR Tambo Conference Centre

Had a fantastic stay and the staff is very friendly and helpful!!!

Friends_and_family Family

10/10

Exceptional

24 May 2023

Stacy

The staff was very friendly and accommodating.

10/10

Exceptional

13 May 2023

Raj

Very very friendly and amazing place

Leisure Self

10/10

Exceptional

26 Apr 2023

Jaciel

It was all very good and accommodating.

Leisure Self

10/10

Exceptional

30 Mar 2023

Jane

Really good property. Great staff clean rooms.

4/10

Poor

14 Feb 2023

Suhayl

Unhappy

1stly there were not enough towels in the room.half a roll of toilet paper and no tissues at all.
The bedlinen was either torn or the studs had been pulled clean off as the duvet cover could not close at the bottom revealing a very itchy duvet inner.
Went out and when we returned to our room around 1am, the room was infested with ants.
We did notice a few ants when we checked in but we did not take notice as it’s not something unusual. But the it was just way too much when we returned.
Even outside the room on the walls there were a lot of ants.
We removed everyth out of the room n packed it into the car.
This was the worst ever stay I have had in my life.
Really it was unpleasant.
Was told that Birchwood is really a place to visit n stay but after my experience I have to rethink about recommending it to my friends.
I hope they can find some way to repay us for our bad experience.

Friends_and_family Family

10/10

Exceptional

09 Feb 2023

Irene

Wished there was better transportation to the airport without charge... We had to call an Uber otherwise it was 40.00 Canadian!!

Leisure Family

10/10

Exceptional

18 Jan 2023

Mark

Peaceful

Great stay. This is a relaxing, peaceful property. There are great options for food. The staff is friendly and efficient.

Business

10/10

Exceptional

14 Jan 2023

Mieke

A great experience. The shuttle at the airport was on time. The staff at the hotel were very friendly and the rooms are a great size.

Leisure Partner

10/10

Exceptional

11 Jan 2023

Denise

Great place for our conference such as the one we had. Safe, quiet place to stay. Staff worked with us regarding our extra nights stay due to plane scheduling changes.

Business Family

8/10

Excellent

07 Jan 2023

Robert

Check-in was smooth, the room was clean, and we had enough space, although we didn't get the standard of room I booked with Expedia. The bed was comfortable and the bathroom clean. The housekeepers were very friendly as well. Everything was very good. We also like the property because of how it is landscaped. It is well-maintained and beautiful.

Business Family

8/10

Excellent

05 Jan 2023

Lusubiro

The phone in my room wasnt functional, i had to walk to the reception if i needed anything ie a cart

10/10

Exceptional

02 Jan 2023

Denise

Pleasant stay. Staff was very easy to work with and very accommodating. Price was excellent.

Business Family

6/10

Pleasant

25 Dec 2022

F

It was ok by the shower was flooding and Saturday night the music was too loud even though we were not informed and we couldn't sleep.

Friends_and_family Family

10/10

Exceptional

29 Nov 2022

Israel

Everything

Business Friends

8/10

Excellent

12 Aug 2022

Julia

Airport shuttle was a bit slow but after a lengthy wait we were finally collected and transported to the hotel. 2 stays in 2 weeks at this hotel. Nice breakfast set-up. Laundry service is extremely pricy beware !!

Leisure Family

10/10

Exceptional

22 Jul 2022

Happiness

Staff were really brilliant, security staff on South Gate, very very friendly, staff at The Grill, marvellous they were.
The room was very very clean, I must and will return.

Leisure Self

8/10

Excellent

17 Jun 2022

Verified traveler

Breakfast needs serious improvement

The stay was very average .The breakfast was not tasty at all .

Partner

10/10

Exceptional

13 Jun 2022

Galina

Quite, convenient location close to the airport, great breakfast

Business

10/10

Exceptional

21 Apr 2022

JILL

Friendly very helpful staff, clean rooms. Outside the rooms there was quite a bit of careless litter, plastic and cigarette butts which was a shame.

Leisure Family

8/10

Excellent

05 Mar 2022

SELMA

Need help with luggage to room for pensioner

Enjoyed our stay. Room was nice and coean, though it was on the second story and we had to carry the luggage by ourselves and my partner is a pensioner. No help was offered.

Partner

8/10

Excellent

01 Mar 2022

Nazley

Beautiful venue and amazing service. Would be nice to have some bottled water available on arrival in room. Single beds are very very hard but overall a lovely stay

Friends_and_family Family

4/10

Poor

01 Mar 2022

Ashleigh Patricia

Security was lacking, anyone could walk in and out of hotel and hotel grounds. Did not feel safe for cleaner to come in as the doors where left open while they cleaned a number of rooms at a time. I would not return on the basis of this

Leisure Family

4/10

Poor

28 Feb 2022

Moorosi

the air-con was not working and no-one attended to our many requests to sort it out. there were also rowdy neighbors who kept us awake on Saturday night - very late. the stay was terrible overall.

Friends_and_family Family

6/10

Pleasant

22 Feb 2022

Joshua

As an individual guest I felt that more attention was being given to conference group guests.
How ever the shuttle bus drivers are excellent.. The gentleman in dreads and the big man with bald hair style.. I'm sorry I did not take their names.
My room 2045 was spacious well made up and but the the carpet was not well vacuumed. The 2 beside lampshades were hanging loose, not a good thing to notice before I even put my luggage down!! And they did not work.
My bathroom and amenities were OK. I enjoyed my shower very much. Good pressure and hot water!

Leisure Self

10/10

Exceptional

22 Feb 2022

Verified traveler

Most impressed with the service received at the Birchwood Hotel. Exceeded my expectation!

Business

4/10

Poor

30 Jan 2022

Julie

Guests in the rooms near me qere drinking in their rooms from the afternoon. By 8pm they were blind drunk. Yelling and screaming. Three times they tried to break into my room. I was affraid to ask them to calm down myself, so I called reception for help, no one came. How security didnt hear all the noise is very strange. Eventually I pushed the chair and bed against the door incase they forced the door open. The chaos stopped at around 4.30am.

Business

10/10

Exceptional

16 Dec 2021

Patrick

Flexibility of the service provision, friendly staff, helpful and safety of clients while on hotel premises superb.

Business_and_leisure Self

2/10

Poor

15 Dec 2021

Deacann

DISGUSTING

Terrible place!!! The only good thing is that we had someone driving us on a golf cart in the rain. Arrived at 9pm ate dinner and went to the room at 10pm. (We had to wake up at 4am for a flight). First room was not cleaned from the previous people and had a bloody tampon on the floor. We were then moved & multiple rooms were having a party but uncontrollably as doors were being banged and shouting and screaming. We were told security can not stop it and only thing we can do is move again in the rain late at night. The final room was quite and clean so we finally got to bed even though the aircon is 100yrs old and makes a noise. We managed 4hrs of sleep. Security at the gate told us this happens all the time and they well aware of the parties and they move people all the time as they wont mess with their high end paying clients so all other guests must suffer. I will never go here again and I will never recommend this place but i will shame it in any possible way or form

Partner

10/10

Exceptional

30 Nov 2021

Roman

N/A

Leisure Self

4/10

Poor

28 Nov 2021

MJ

What a disappointment

The check in was pathetic. No-one knew what they were doing. Directions to our room were confusing. The rooms didn't have towels in them. The BC Cafe was terribly noisy. The staff in the BC Cafe were slow and we had to look for them. Very limited bar stock available. Overall not a very pleasant stay at all

Friends_and_family Friends

10/10

Exceptional

25 Nov 2021

Jennifer

I love the fast internet! It's the best wifi I've had in all of south africa. I like the large property with a number of restaurant options and beautiful outdoor spaces.

Business_and_leisure

10/10

Exceptional

15 Nov 2021

T

Wedding bliss

Had a wonderful time

Partner

10/10

Exceptional

15 Nov 2021

Stefan

Great service

Overall good experience friendly staff

Business

10/10

Exceptional

25 Oct 2021

Patrick

Wonderful experience

Business_and_leisure Self

10/10

Exceptional

18 Oct 2021

Verified traveler

Air conditioning

Airconditioner was a bit noisy so we could not keep it running for very long.

Partner

10/10

Exceptional

17 Oct 2021

Daniel

Property is nicely maintained, was immaculately clean and safe.

Business_and_leisure Self

10/10

Exceptional

22 Sep 2021

Mathalea

The place was very clean, the staff were beyond friendly and helpful. I thoroughly enjoyed my stay and plan on coming back.

Leisure Self

8/10

Excellent

20 Sep 2021

Zakiyya

Very helpful staff, room was spacious, the food needs alot of improvement. The buffet selection was awful and the standard of cooking was very poor.

Business

8/10

Excellent

17 Sep 2021

Gavin

Birchwood review

We had a vey comfortable stay and staff were professional and helpful. The room was very comfortable. The rate was very good.

Partner

8/10

Excellent

30 Aug 2021

Terence

Not that good weekend experience

Had to ask twice for recheck in as I was locked outside
Had to be asked to leave restaurant after 10am yet some people were still queuing for food

Partner

10/10

Exceptional

30 Aug 2021

Orlando

Excellent space for lovely evening walk within premises.

Leisure Self

8/10

Excellent

23 Aug 2021

Aletta

The basin cold tap was not working... battled to brush my teeth. Could not rinse with steaming hot water. Cold tap was very loose and no water. Otherwise was good.

Friends_and_family Friends