Name: Holiday Inn Johannesburg Airport
Address: 100 North Rand Road, Johannesburg, 100, Johannesburg, 1462, ZA

6/10

Pleasant

16 Jul 2026

Francisco

Bxb

Family

8/10

Excellent

13 Jul 2026

Christine

Staff was friendly and helpful. Bar and room service was good!

Self

10/10

Exceptional

13 Jul 2026

Cristin

Very easy to navigate

10/10

Exceptional

12 Jul 2026

Gustav

Excellent staff Phenomenal people and place 100+

Self

10/10

Exceptional

11 Jul 2026

Noelle

Great location and friendly team members. Nice facility with good amenities and common area.

Family

10/10

Exceptional

10 Jul 2026

Nancy

The staff was helpful and very nice. It was very clean.

Self

10/10

Exceptional

09 Jul 2026

Susan

This property is well secured and they make you aware of how security is a priority. The shuttle was great, the staff was helpful. Lizwe, a staff member of the restaurant, was very helpful in informing us a good time to go for dinner & breakfast. She provided great service, also. While we were there, there were 200+ high school girls with their coaches (for a Netball Tournament). Dinner and breakfast was excellent. The breakfast buffet had lots of choices. Dinner was flavorful, plentiful and reasonably priced. I had the stuffed chicken breast with potato and veggies. My husband had the steak pasta.

Partner

6/10

Pleasant

09 Jul 2026

Kelly

Descent place for a quick stay when you need to be near the airport. Stayed before safari pick-up and drop-off to make convenient for international flights.

Restaurant not good and nowhere else to eat nearby. Hotel directly in flight path with landings every few minutes, but soundproofing is fairly good.

Staff not very friendly, with exception of one bellman. Would likely look for another option instead if I needed to stay in the area again.

Family_with_children

8/10

Excellent

06 Jul 2026

Sarah

Weeks before our trip I chatted with someone online and then proceeded to call the front desk of the property to find out if there was self-laundry (something very important to us since we were coming in the afternoon, after 2 weeks traveling and leaving the next day for a 4 day safari). I checked and double checked and was even given hours that it operated and how to pay for it. We arrived and were told there was no such thing and they couldn’t do it for us before we left. Ended up having the safari hotel do it for us for quite a large cost that we weren’t expecting. We returned to the same hotel for the remainder of our stay and when checkinf in, were told that breakfast was not included even though my reservations clearly showed it. I brought up my reservations in my room and called down to desk. Was told they would check on it and would call back. No call back. Next morning I showed the front desk but the guy disapperead and said he had to check. Our ride was there and so we had to leave. Finally that evening we stopped by the desk and they said oh yes breakfast is included. There was obviously some miscommunication at the front desk.

Family

10/10

Exceptional

29 Jun 2026

Jorge

The staff was great. Thank you to Jacob for helping us get a late check out. Thank you to Chad who helped us with our bags. And to the shuttle drivers who took us to and from the airport.

The hotel is walking distance from a great mall.

Family_with_children

8/10

Excellent

26 Jun 2026

Connie

A little disappointed that it didn’t include breakfast. Had to change rooms because of noise.

Partner

6/10

Pleasant

24 Jun 2026

SUSAN

This Holiday inn is very close to the airport with transportation service to and from the airport. We stayed there for one night before we hopped a plane to our final destination. There is nothing exceptional about this Holiday Inn. It is very adequate. It is safe. service was great.

Family

8/10

Excellent

22 Jun 2026

Richard

Lighting was poor in the room

Partner

10/10

Exceptional

21 Jun 2026

LAUREN

Very good place. Close to airport. Has a shuttle

Friends

2/10

Poor

19 Jun 2026

Leesa

The rooms were ok beds uncomfortable but bathrooms were dirty and the soap in the dispensers were empty everywhere.
Not a great night sleep unfortunately
Also there’s no mention that there’s stairs to get to the room!!

6/10

Pleasant

17 Jun 2026

Lee

Not the best property but it sufficed. I would have preferred staying in the airport at one of the onsite hotels instead or paid a bit extra and gone to Sandton

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Kathy

Everything was perfect. The staff made us feel at home, especially Lindah, Chad, and Tebogo. They made our stay and trip extra special. The shuttle to and from the airport was dependable and convenient. I will stay again

Family

10/10

Exceptional

12 Jun 2026

Ali

One of the staff at the front desk, Chad, and the ladies who served me in the restaurant, as well as the Chief who prepared my lamb shank meal, made my stay absolutely amazing!! I definitely plan to stay a that hotel again, when next in Joburg!!

Self

10/10

Exceptional

10 Jun 2026

Tim

Friendly helpful staff. Shuttle to/from the airport was great

Friends

10/10

Exceptional

10 Jun 2026

Peter

I stayed with my wife and son for a week. The staff are amazing and we would especially like to thank Lizwe, Sipho & Chad for brilliant service all week. We will definitely stay there again at some point soon.

Family_with_children

2/10

Poor

10 Jun 2026

Alejandro

I arrived at the hotel and immediately noticed that the staff were busy talking among themselves and were not paying attention to customers.

At approximately 6:00 a.m., I received a call from the reception desk. When I answered and asked for the reason for the call, the staff member hung up without providing any explanation.

In addition, the internet service was not working during my stay, which caused significant inconvenience.

When I checked in, I was informed that breakfast was not included in my reservation. However, I knew that I had already paid for breakfast and asked the staff to verify the reservation details. After reviewing the booking, they confirmed that breakfast had in fact been paid for and included.

Overall, I was disappointed by the lack of communication, the poor customer service, and the issues experienced during my stay.

10/10

Exceptional

09 Jun 2026

Fabian

Nice

Self

8/10

Excellent

04 Jun 2026

Calypso and Jed

Bar staff were friendly and had excellent customer service. Teeko ( short guy with beard) was fantastic.

All staff in the facility were helpful.

The rooms , whilst renovated are a bit small and dated.

Breakfast buffet lovely

Family

10/10

Exceptional

02 Jun 2026

MITCHELL

Clean rooms, friendly, helpful staff. The airport shuttle was right on time and easy to find at the bus terminal area at the airport. The breakfast was very good with lots of selection.

Family

2/10

Poor

01 Jun 2026

Charles

Rooms need to be renovated and not just painting overtop of mold and mildew. Too much mold in the rooms and bathrooms.

Friends_and_family Family

8/10

Excellent

30 May 2026

Edith

Close to airport with free shuttle bus.

Self

10/10

Exceptional

29 May 2026

Cynthia

The free breakfast included was AMAZING!! Wonderful South African hospitality!!

Partner

10/10

Exceptional

23 May 2026

Audrey

Nous avons été bien accueilli par le personnel à notre arrivée. Nous avons apprécié le service offert par les employés de l'hôtel qui ont été très serviables avec nous lors de notre passage à l'hôtel. Le déjeuner était excellent avec beaucoup de variété. Les chambres sont de catégorie modeste, mais il ne manque de rien. Le service du transfert vers l'aéroport offert gratuitement a été très pratique pour nous.

Partner

4/10

Poor

22 May 2026

Charles

Mold in two rooms. Disgusting

Friends_and_family Family

4/10

Poor

21 May 2026

HITESH SHARATCHANDRA

poor service.
poor follow up by staff regarding booking errors by IHG-expedia.
double charged by IGH-expedia
lack of professionalism.
ground floor rooms poorly maintained and defective electrical sockets etc.
had to move rooms

not worth staying at IHG.
the only competent person was chef Dube

Self

10/10

Exceptional

20 May 2026

Anne

Very friendly staff, with reliable shuttle transportation to and from the airport. Rooms and entire property were very clean. Excellent breakfast.

Friends_and_family Family

6/10

Pleasant

18 May 2026

daniela

PROS:
Nice staff
Good breakfast
15 minutes from the airport
Quick stay layover

CONS:
The room needs renovation
Internet not strong
Nothing to do in the area

Family

10/10

Exceptional

14 May 2026

Michael

Food was great. Everything was great.

8/10

Excellent

13 May 2026

ILARIO

Reasonable hotel but it’s not at the airport as the wording would suggest .
It’s about 8 kilometers from airport.

Partner

10/10

Exceptional

11 May 2026

Carmen Natalie

Sadly this time I didnt have the opportunity for breakfast but i am sure it did not dissapoint.

Self

10/10

Exceptional

10 May 2026

Ganson

.

Partner

4/10

Poor

08 May 2026

Kunal

The elevator didn't work, room heating didn't work, first fan heater provided didn't work, shower was clogged.

Not the holiday inn it used to be.

Self

10/10

Exceptional

29 Apr 2026

Bethany

The staff was very kind and helpful. Since our group had to leave before the breakfast opened, they made us breakfast to go. The shuttles were on time and accommodating.

Friends

2/10

Poor

29 Apr 2026

Torrye

The hotel rooms could use some upgrades. The cleanliness was not as expected from a Holiday Inn. Our sheets had blood stains upon arrival. Our AC broke overnight and when we called to report it and request a fan in the meantime, we were brought a small desktop fan and told the rest were locked in a closet so that’s all they could offer.

Partner

6/10

Pleasant

26 Apr 2026

Wendy

Older and need of a refresh. Facilities ok. Restaurant- give it a miss.

Self

6/10

Pleasant

26 Apr 2026

Nilen

Close to the airport. Convenient shuttle service which is easy to access. Very friendly and helpful staff. Hotel rooms are good. Bathrooms could use a revamp although it was clean.

All in all i believe good for an overnight stay.

Self

8/10

Excellent

25 Apr 2026

William

The airport shuttle was dissapointing. I asked upon checkin if there was a need to sign up for the shuttle. The front desk said no. Next morning at 9 there were over 20 guests trying to take the shuttle. There is only one small shuttle for such a large hotel. I had to pay for an Uber to not miss my flight. The hotel should implement a sign up sheet for the shuttle.

Self

10/10

Exceptional

20 Apr 2026

James

Perfect for An airport overnight. Staff were excellent.

Self

8/10

Excellent

19 Apr 2026

Zhonghe

The hotel is in a noise area

Family

10/10

Exceptional

12 Apr 2026

James

Very pleasent stay for airport stop.

Self

8/10

Excellent

12 Apr 2026

Michael

Clean room, staff friendly and breakfast great

Only concern was arranging pickup at airport upon arrival was a no show

6/10

Pleasant

09 Apr 2026

Jennifer

Clean room and helpful staff

Self

8/10

Excellent

07 Apr 2026

Hernan

Hotel funcional para una estadía corta.

Partner

8/10

Excellent

05 Apr 2026

jennifer

I did not have the beakfast but the dining area looked inviting. The shuttle was easily accessed. Alrhough I think the hotel is old it has been nicely renovated. I would stay there again.

Self

6/10

Pleasant

01 Apr 2026

Sonya T

Some of the staff members were nice and some were reserved as if they didn’t want to be bothered and had no eye contact when I arrived at the reception desk when I would ask questions at the desk. Some of the staff made me feel welcomed. When I would order dinner, I ordered a cheeseburger with fries and I would tell them what I wanted or didn’t want and the order was incorrect. I’d say that I want cheese, tomato and mayonnaise, only. They’d put lettuce and cucumbers on it. Another night I ordered a chicken sandwich with cheese, no lettuce. They put lettuce, tomatoes, they didn’t put cheese on it. So after the second night, I just had food delivered and the order out food was correct.
There must have been a baseball tournament for boys for 7 years old to teenagers. 3 nights in a row the teenagers were banging the doors in the room across from me, a few hours at a time that was disrespectful and disturbing.

Self

10/10

Exceptional

29 Mar 2026

w

Nice clean room. Good buffet breakfast

Partner

8/10

Excellent

26 Mar 2026

Nicol

Great staff. They made suggestions around trip to make things easier for me which I really appreciated. The room was clean.

Self

8/10

Excellent

22 Mar 2026

Rock

Great Conceirge relation

Partner

2/10

Poor

21 Mar 2026

David

Chosen because of the proximity to the airport, but wish we had gone elsewhere. Staff at check-in were unhelpful and unsmiling, rooms were small and although recently painted, it hadn't been particularly well done. Only good thing was the soundproofing. Young guy in bar area was nice, but it felt like he wasn't used to having as many people to serve, felt he was over-whelmed. One of the dishes we ordered failed to appear. Overall, can't recommend this hotel or the staff at all - go somewhere else.

Family

2/10

Poor

21 Mar 2026

Misheck

The place doesn’t offer a buffer I think it’s a worst experience I had while my stay there the service was not what I expected it as the name itself

8/10

Excellent

18 Mar 2026

Jeff

In and out quickly, used few facilities or amenities

Friends_and_family Friends

10/10

Exceptional

18 Mar 2026

Brenda

Clean and comfortable room. Lovely staa and nice restaurant. Free bus shuttle good value for money

Self

10/10

Exceptional

16 Mar 2026

DAVID

Airport shuttle effortless & even offered ice cold water .
Staff in general were fabulously professional , welcoming & friendly . Breakfast excellent!
Highly recommend as very good value & well maintained.
Bravo 👏

Self

8/10

Excellent

13 Mar 2026

Terri

The staff was great. Location is close to the airport with easy airport shuttle. There is not much around so you’re basically reliant on the hotel. The rooms are small but adequate. The shower water pressure was great. The breakfast buffet was very good and easy. The hotel is showing a bit of age but would stay there again if needed.

Family

10/10

Exceptional

11 Mar 2026

Phillip

The rooms were comfortable. The staff was amazing and friendly. Food and service were great.

Family_with_children

8/10

Excellent

10 Mar 2026

Sessie

Room was clean. But very strong smell of smoke or moisture from carpet or both. Was uncomfortable until we got used to it.
Staff are all very helpful.
Liked the bathroom toiletries.

Partner

6/10

Pleasant

06 Mar 2026

Dustine

Good location, clean and friendly. Rooms are dated with old school TV etc.

Self

6/10

Pleasant

02 Mar 2026

Wendy

Rooms are ok but a little tired, as is the whole establishment.

Communication with staff was sub-optimal. It took days to respond to emails or messages through hotels.com. I asked about using the shuttle to East Rand Mall and was given basic information, but nothing about the cost.

I had one meal at the restaurant and it was pretty terrible, so I did not go back.

Self

8/10

Excellent

19 Feb 2026

VANDERLEY M

Room is very basic. Windows are very good to control noise, but the planes fligth over the hotel when landing - so you may hear the noise from time to time (not so many fligths).
Restaurant is good (the option breakfeast + diner we took was excelent).
Staff is amazing.

Partner

8/10

Excellent

17 Feb 2026

Sharon

Staff was good and clean rooms.

Leisure Family

10/10

Exceptional

10 Feb 2026

Stephen

With a regular shuttle service from the airport coupled with the friendly team, this is my go to hotel at JNB.

10/10

Exceptional

10 Feb 2026

Stephen

Yet another stay, so can’t be that bad!

Self

10/10

Exceptional

10 Feb 2026

Stephen

Delightful staff from being collected on the airport shuttle to the check in and restaurant crew. For me the only place to stay when arriving at JNB

Self

4/10

Poor

09 Feb 2026

Yan

The staff was incredibly nice. But the hotel could do better .
- asked for a hair dryer but the night staff said they don’t have it .. not sure why they couldn’t bring it from another room ? Slept with wet hair
- the ground floor rooms have a lot of pipe/ water sounds. If you are a light sleeper , reconsider

Pros
- so convenient the shuttle is amazing, very short ride from the airport
- breakfast was good lots of selection starting at 6am
- good for one night transit

Leisure Self

10/10

Exceptional

05 Feb 2026

Samke

Good customer service, very good staff, free shuttle to and from the airport, rooms are very nice

Leisure Family

10/10

Exceptional

20 Jan 2026

Mathetes

Amazing airport hotel, has a gym, pool and 24 hour room service. Amazing staff too really enjoyed our 1 night stay

Leisure Partner

8/10

Excellent

18 Jan 2026

Malvika N

Room was a little dated and not the cleanest, tvs had some burn marks but for an airport hotel it did the job. Hotel Staff was attentive and the check in process was easy. It was a good one night stay for traveling through Johannesburg for flights. The shuttle service was efficient and well organized for transport back and forth from the airport and the restaurant onsite served large portions making it a good stop over spot between airport transfers.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Tyler

Such a wonderful place to stay for a couple of days! Any time we pass through Johannesburg we stay here. THE STAFF are SO friendly! From our very first contact at the airport shuttle van to the groundskeepers raking the leaves -- EVERYONE is smiling and welcoming!

Business Family

2/10

Poor

14 Jan 2026

chiehchih

They have another hotel address as their address in hotel.com but it is a shuttle bus pick up location. Shuttle bus only comes every hour and only 10 seats. It is behind a garage building. Nothing you can eat except their restaurant food. Breakfast is usd 15 per person.
$23 $about 15

10/10

Exceptional

13 Jan 2026

Brenda

The room was clean, quiet and safe.
The Staff were extremely accommodating.

Leisure Partner

8/10

Excellent

08 Jan 2026

Blerina

The hotel was nice and very easy to get to — we took a taxi from the airport with no issues and free transfers from Hotel to Airport in the morning.. The rooms are a bit small, but perfectly fine for a one-night stay. It’s a convenient and comfortable option when doing transfers through Johannesburg, and I would definitely stay here again.

10/10

Exceptional

07 Jan 2026

Nicola

Amazing stay great food for breakfast

Leisure Partner

10/10

Exceptional

05 Jan 2026

Rahul

Great staff.

Leisure Family

6/10

Pleasant

05 Jan 2026

Joseph

Room, carpet cleanliness.

Staff is nice, no complaints.

Breakfast was ok.

Leisure Family

10/10

Exceptional

03 Jan 2026

Kristin

Great and attentive customer service!

10/10

Exceptional

03 Jan 2026

Leanne

Very clean, some minor repairs required but food, staff and amenities were fantastic.

10/10

Exceptional

03 Jan 2026

Ngonidzashe

No1 hotels in the world

Business_and_leisure Self

10/10

Exceptional

02 Jan 2026

Vashil

Perfect stop for a night before an early flight. On time free airport transfers.

Friends_and_family Family

6/10

Pleasant

01 Jan 2026

Bhekithemba

The room was small, and outdated, felt like it was construction. Leaky shower. PM receptionist not very friendly, seemed annoyed by questions.

Partner

8/10

Excellent

01 Jan 2026

David

Good Staff

4/10

Poor

29 Dec 2025

Anil

Staff did not provide

10/10

Exceptional

29 Dec 2025

Ursula

Room was very clean. However we did find an ice cream in the freezer. Someone left behind. Staff all very pleasant and friendly.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Angelina

The staff was extremely helpful and friendly. In particular, Sihle and chef Thembi. Sihle kindly gave us free scones before our journey before the restaurant opened since we had a very early departure. Chef Thembi’s scones were delicious!

Leisure Family

6/10

Pleasant

24 Dec 2025

Gregory

Room was very old and dated, bathroom was not well cleaned and bathtub was stained. We didn’t get any complementary water

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Hassen

Good and Comfortable stay with great access to the airport!

10/10

Exceptional

23 Dec 2025

Amita

Room was clean, all amenities were in the room.
Breakfast was good but added plus would have been fresh fruits available for season over canned or fruit with syrup.

6/10

Pleasant

23 Dec 2025

Ravi

Amenities could be better. Eg. Im use to having a wash rag available, shouldn't have to ask for it, but i guess thats western world privilege. Check out is at 10am, like seriously who does that.

Leisure Family

8/10

Excellent

23 Dec 2025

Yolande

Friendly, helpful staff. Perfect for a quick stay over when traveling.

Leisure Family

10/10

Exceptional

22 Dec 2025

Jagannathan

Convenient location & comfortable room.

Leisure Self

8/10

Excellent

20 Dec 2025

Paul

Friendly staff. Great Breakfast. Near airport.

Leisure Family

10/10

Exceptional

19 Dec 2025

Amita

Staff are friendly, smiling and do warm and welcoming. It truly was greatly appreciated to have such joyous people

Leisure Partner

10/10

Exceptional

12 Dec 2025

Noel

Check in and general admin was excellent.

Airport shuttle first class.

Granny, our waitress in the restaurant, was a great introduction to Johannesburg hospitality. If we hadn’t already booked to return in a few weeks, we’d come back just for her excellent service!

Leisure Partner

10/10

Exceptional

12 Dec 2025

Clement

Ok

10/10

Exceptional

08 Dec 2025

Sharon

Staff were helpful and friendly. Room was spacious and clean. Buffet breakfast had a wide food selection.

Leisure Self