Name: Emerald Guesthouse
Address: 19 Halifax Street 78A Gladiator Street, Kempton Park, 1620, ZA

6/10

Pleasant

20 Jul 2026

MaryAnn

Well worth the cost!

Self

10/10

Exceptional

13 Jul 2026

Elin

Great place for the money. It was basic but clean and breakfast was lovely.

Self

10/10

Exceptional

25 Jun 2026

Nathan

Staff were very helpful and changed us to a better room after a booking miscommunication. Great overnight stay and would definitely recommend

Friends

6/10

Pleasant

09 Jun 2026

Jerry

I said the night for a layover. The rating on the door is rated 3 star out of 5 from South Africas rating on hotels. It's a quick place to recuperate and gather your thoughts. The British breakfast is mid and as an American beans dont belong on a plate but for a quick meal and morning energy it was worth eating. I think my review is simple for a one night stay

Self

10/10

Exceptional

06 Jun 2026

wen

I am satisfied for everything

8/10

Excellent

05 Jun 2026

Elena

This is a perfect place to stay if you just need one night: shuttle to and from the airport, dinner on the property, free breakfast (you can get \"breakfast pack to go\" if leaving early), very nice comfortable room. The only issue is that you are not recommended going outside the property (walking, running) because the area is not quite safe. Taking Uber is the solution if you want to explore other places.

Partner

8/10

Excellent

29 May 2026

Dharmesh

Service was very good, except the heater wasn't working in the room and it was freezing that night. Lucky there were extra blankets.

Self

6/10

Pleasant

26 May 2026

Yin

The staffs are good.

Family

10/10

Exceptional

20 May 2026

Elsa

Great location to the airport. Free and on time shuttle bus is really good.

Partner

10/10

Exceptional

06 May 2026

Gideon

Great place to stay for the right budget

Partner

10/10

Exceptional

03 May 2026

Donna

Breakfast is good. Room is adequate. Front desk and kitchen staff are friendly. Drivers are grumpy. This has been my experience after 3 separate stays.

Self

2/10

Poor

01 May 2026

Sabulelo Robert

No the Shuttle come every hour, so you have to wait, the Room are terrible, the stench of the math, no, shower gel, no soap, the breakfast was terrible, had to fight for breakfast after making arrangements yesterday for 6:30 am, I only got to get that breakfast 06:46 had to rush as I had to leave at 7 for the airport.

Self

6/10

Pleasant

11 Apr 2026

Donna

The room is suitable for an over night stay. The shuttle service makes for ease for travelers. The restaurant is adequate. Front desk personnel seem stressed and the drivers lack any form of service or regard for guests.

Self

10/10

Exceptional

31 Mar 2026

Reynaldo

EXPENSIVE! Low water pressure
Beside hotel has better room with kitchen and half cheaper ! Not recommended

Family_with_children

4/10

Poor

29 Mar 2026

Georsadd

Very close to the airport with a free airport shuttle service, which is a big plus. However, the evening reception staff seemed overwhelmed during my stay, and I often had to wait a while before my concerns were addressed. Unfortunately, my room had several issues. It was quite cold as the heater wasn’t working, the UK power outlet didn’t function, and when I reported it, I was advised to charge my devices in the dining area instead. The kettle in the room was also not working. A light English breakfast is provided, along with free tea and coffee in the dining area. I did feel safe throughout my stay, which was reassuring. As expected from a hotel close to the airport, there is noticeable airplane noise. The property itself is quite dated and could benefit from some upgrades.

Self

10/10

Exceptional

26 Mar 2026

Andrea

A little gem, an oasis near the Joburg airport. Garden setting very relaxing. Nice hot breakfast. Great value.

Family

8/10

Excellent

20 Mar 2026

David

I used it to stay for a few hours before my flight. It was fine.

Self

8/10

Excellent

18 Mar 2026

Susan

Great staff, clean room

Self

2/10

Poor

14 Mar 2026

Michael

Our room didn’t match the photos. Moldy shower. Towels with holes.

Friends

6/10

Pleasant

13 Mar 2026

Jared

Stayed for one night, not bad for the price. Longer stay I'd look for a nicer place personally.

Family

10/10

Exceptional

05 Mar 2026

Shadreck

Good value for money. The place was clean

Family

8/10

Excellent

21 Feb 2026

Susan

Room was fine. Nice bed, instant coffee. Got hair dryer from front desk. Nice towels and sheets. Desk fan. Hot shower. Quiet, dark room. Good for my overnite between flights. Included airport shuttle and breakfast.

10/10

Exceptional

18 Feb 2026

Nirina

The place is charming, with beautiful garden and kind staff

2/10

Poor

13 Feb 2026

Janneman

Dirty and stained towels. Torn up comforters. Broken faucets. Mold around the shower

Leisure Family

8/10

Excellent

08 Feb 2026

Cathi

Friendly service

10/10

Exceptional

06 Feb 2026

Jefrey

Great service overall. Will stay here again.

Self

10/10

Exceptional

05 Feb 2026

Mussie

Highly recommended!

Self

10/10

Exceptional

04 Feb 2026

Lars

Fine

8/10

Excellent

24 Jan 2026

Sally

Perfectly adequate for what i needed. Friendly helpful staff

Leisure Self

10/10

Exceptional

20 Jan 2026

Charlotte

Staff very friendly and easy to communicate. Shuttle came after 11pm with no concerns. Room very spacious. Love the garden and open feel of the place.

Leisure Family

10/10

Exceptional

13 Jan 2026

Adeleye

Staff relationship were awesome. All the staff are courteous, able to help to make stay enjoyable. Flexibility from management knowing one is resting between connecting flight. The airport shuttle service was very helpful. The driver was very professional.
I will definitely patronise and recommend the guest house.

2/10

Poor

06 Jan 2026

Paul

This place is cheap but it really isn’t worth it.

The hourly shuttle pickup from OR Tambo was 30 minutes late.

The room was tatty, run down and full of mosquitoes

Partner

10/10

Exceptional

04 Jan 2026

luca

ok

Self

10/10

Exceptional

29 Dec 2025

Rosheil

The favikitues was ckean, neat and met my needs perfectly. The staff were courteous and kjnd. I gad a relaxing overnight stay.

Leisure Self

10/10

Exceptional

17 Dec 2025

Andre

Friendly staff, great room. Overall great experience

Business

6/10

Pleasant

11 Dec 2025

Tyler

The WiFi did not reach my room it was 261 so the tv couldn’t not connect . And there was no hot or warm water for the shower . They charged 144$ for one person for a safari over priced for a 2 hours tour . Last the shuttle only comes every hour to air port . I messaged them thru Expedia 4 times and they didn’t msg back . It was late till 920pm just wasted time .

Leisure Self

8/10

Excellent

11 Dec 2025

Mpendulo

Great guest house with a reliable shuttle from the airport

10/10

Exceptional

10 Dec 2025

John

Professional staff

Leisure Partner

10/10

Exceptional

05 Dec 2025

John

Clean room - nice staff - would stay here again

10/10

Exceptional

03 Dec 2025

CHRISTIANA

Absolutely classic. Very clean, nice pick up , to and fro the airport. Nice breakfast. I have a little complain. The Door stopper( the black thing on the floor) in the room should pls be remove. I hit my toe on it like 3 times. Its too clossd to the coffee table and its a terrible hazard. Will visit this hotel again.

Partner

6/10

Pleasant

02 Dec 2025

Gabriel

Stay was okay.

Business Self

10/10

Exceptional

28 Nov 2025

clayton

Clean room, reasonable price, nice to have free breakfast

Leisure Partner

8/10

Excellent

25 Nov 2025

Jan Hendrik

everything greatly

10/10

Exceptional

24 Nov 2025

James

Stayed here on two occasions in November 2025. Great place to stay with a free van shuttle to get you to and from the airport. You can also get dropped off at the nearby train station, which is a lot cheaper to get on the same train than from the airport station. I did the Hop on Hop Off bus so caught the train to Rosebank, the place where you show your Get Your Guide/Wotif/Viator voucher and they issue a bus ticket. The train is clean, fast and there's heaps of security/police around. There's also a few supermarkets at that Rosebank stop as there's a few big shopping centres there. After finishing Hop On Hop Off I caught the train to the airport and just caught the free shuttle back to Emerald Guesthouse from there.

Free breakfast, friendly staff. You can also buy dinner there too if you're hungry when you arrive. A few friendly feline residents too hang around the reception/breakfast buildings.

Will book there again whenever return to Johannesburg.

Leisure Self

8/10

Excellent

24 Nov 2025

James

I previously stayed at Emerald Guesthouse for two nights, around 11 days before this second stay. Very easy to sign up for the shuttle when you check in, to take you from Emerald Guest to either the nearest train station (fast train takes you to Hop on Hop Off bus ticket office) or other places. or of course the airport which is about five minutes at most in the van. To catch the bus from the airport you just walk to the bus station part of the airport which is about a two minute walk from International Arrivals (try to avoid the porters or the people at the information counter there, who will ask you for money for lunch if you stand around there too long). Shuttle van leaves the airport bus stop at the start of each hour so you don't have to annoyingly phone the driver or anything, you just approach him when the van arrives. You'll quickly work out which guys work in the bus stop and are telling the buses, vans and shuttles where to park, so if you've arrived just after the hour ask one of them if it has come yet. They do know.

You also get free breakfast which you pick from a menu what you want included when you check in. It's not huge but it is good. The place is pretty basic looking, but it is all you need and was very cheap when I booked. Complex is fenced for our safety.

Kitchen staff, check in staff and the free shuttle driver are all really friendly. Wouldn't hesitate to book to stay here again next time visit Johannesburg.

Leisure Self

8/10

Excellent

22 Nov 2025

Chris

Breakfast was basic but ok

Self

8/10

Excellent

21 Nov 2025

James

Close to airport

Leisure Self

8/10

Excellent

16 Nov 2025

Roland

Very comfortably stay.Lovely setting i.e. gardens,pool, able to walk around and enjoy the surrounds, staff friendly.Nice way to finish off my 3week stay in Sth Africa.

Leisure Self

10/10

Exceptional

08 Nov 2025

Ram

Great communication. Convenient. Clean

8/10

Excellent

06 Nov 2025

Docile

Clean and comfortable rooms, Good food, friendly staff

Friends_and_family Friends

10/10

Exceptional

04 Nov 2025

Celia

The room was spotless and the staff went out of their way
to ensure I got a good nights rest by providing me with a fan.
Thank you ladies

Leisure Self

10/10

Exceptional

02 Nov 2025

Stephen

The room was good, i got in late and just wanted a shower and sleep. Some tea bags would have been nice. Good breakfast and excellent shuttle service to and from the airport. Unbelievable price for a good, clean room, breakfast and shuttle service.

Leisure Self

10/10

Exceptional

17 Oct 2025

Lee

Great little place too stay for overnight transit for Joburg International airport. Great breakfast and very friendly staff, with every hour drop off in the mornings to the airport.

Partner

10/10

Exceptional

11 Oct 2025

Akeem

Clean comfortable

4/10

Poor

30 Sep 2025

Rosanne

Its ok for 1 night stopover near airport

Leisure Friends

8/10

Excellent

19 Sep 2025

Amit

Economical stay

Leisure Partner

10/10

Exceptional

02 Sep 2025

Alston

Good value near JNB

Good value hotel near the airport. I was collected, as scheduled, from the terminal which is a few minutes from the hotel. Staff were friendl, WiFi decent and the room was comfortable. No complaints, would stay again.

Self

8/10

Excellent

17 Aug 2025

Sinikiwe

The staff was amazing, it was awsome to have a shuttle bus to and from the airport available, and arrangements outside hours could be arranged for drop off at the airport. The price was really reasonable and the place is close to the airport. Well done team!

Leisure Self

10/10

Exceptional

28 Jul 2025

Douglas

This was a great, inexpensive place to stay for an airport layover. It was easy to arrange transport from the airport to the guesthouse, and everything was on-time, with a nice packed breakfast for early departures.

Business

10/10

Exceptional

28 Jul 2025

tracey

highly recommended

Leisure Self

4/10

Poor

26 Jul 2025

Terry

Nothing

Leisure Friends

10/10

Exceptional

23 Jul 2025

Richard

Place is okay

6/10

Pleasant

20 Jul 2025

Verified traveler

Good, budget option

Self

8/10

Excellent

04 Jul 2025

Victor

We appreciated the transport to and from the airport and having a restaurant available in the premises.

4/10

Poor

26 Jun 2025

Edwige

Enhancing Emerald Guesthouse

I did not enjoy my stay at the guest house. First of all the transport was a bit late; then the room and bathroom were not very clean. The duvet was old and untidy. the Towels were very old and dark colours that are not appealing.

What trucked me was the cold water; As I started having a bath, the hot water was gone and having soap all over me, I have to do with the cold water; that led me catching a cold as I was very very cold in the night and there were no heater. I advise to review the bedding and the state and colours of the towels should be appealing and in a decent standard. I understand that the rate is a bit low; but Hygiene is important. Cutlery, plates, glasses are average cups will be appreciated. Hand sanitiser and toilet cleaner will also add a plus. There is always room for improvement. Kindly do to enhance the place. Thanks

Self

8/10

Excellent

16 Jun 2025

Michael

Good price and place to for those on a budget. Also being near the airport and offering shuttle service was nice.

4/10

Poor

11 Jun 2025

Llewelyn

I paid for two nights but had to cut my losses and leave after the first night and pay for somewhere else. It was a smooth airport pickup and checking-in. Great job on that. However, the room was really cold. This is late May 2025. I went back to the front desk and reported this. They had to get someone to turn the heater unit on from the outside. It find it lacking that they had prepared the room and keys for an easy check-in but had not turned the heat on. So the person did turn the heat on but the panel heating panel on the wall was totally inadequate to heat the room. I checked in, in the late afternoon, until 10 pm there was still little or not heat and I still had to be in my street clothes and coat. By then it was obvious that it was not getting any warmer, I went back to the front desk to request a change of room. I was told that all the rooms are like that and was given three or 4 blankets. I ended up sleeping in my full street attire with the use of the blankets. I just found another place online and checked out the next morning. Upon checkout they asked me if I was not staying the two nights, I told her no, because it was too cold and I don't want to get sick. She said OK and not not even a word or gesture of apology. Normally I'd try to get a refund but I am a lone traveler in a strange country and want no issues so I just forgot about it.

Leisure Self

8/10

Excellent

05 Jun 2025

Victor

Conveniently close to airport... Room could be cold on winter days... Plenty of blankets did help.

Leisure Family

10/10

Exceptional

04 Jun 2025

rich

Felt like a welcome traveler simple no frills. Great staff and proper english breakfast

Friends_and_family Family

10/10

Exceptional

30 May 2025

Mary

Very clean room, very friendly check-in, full English breakfast. An excellent experience for the low price. Very pleased with this booking. A perfect airport over-nighter.

Friends_and_family Family

10/10

Exceptional

21 May 2025

Farid

It’s very cheap, very comfortable and convenient with free return shuttles to airport . Staff very friendly. It’s excellent service for 1 or 2 nights . Recardo if I am remembered his name correctly the receptionist was very good .and helped. Well done

Leisure Self

10/10

Exceptional

19 May 2025

Allan

Value for money. Friendly service. Interesting travellers.

Leisure Self

6/10

Pleasant

19 May 2025

leonie

This was for us a noisy night. We had workers outside the back of room, very noisy with cars and commotion.
The beds were hard and uncomfortable.

Leisure Family

10/10

Exceptional

18 May 2025

Taryn

Close to airport, shuttle service, breakfast included and great rooms and service.

Leisure Self

2/10

Poor

13 May 2025

John Joseph

Second time I stayed there. Shuttle, flexibility and friendliness outstanding. Perfect overnight stay. I recommend without reservations.

10/10

Exceptional

17 Apr 2025

Lipuo

Convenient location, cleanliness, friendliness of staff and management.

Business_and_leisure Self

6/10

Pleasant

14 Apr 2025

Mildred Nomvana

All was good. It was just a one night before my international trip. Closer to the airport and staff was friendly

Friends_and_family Friends

2/10

Poor

10 Apr 2025

Elma

Beautiful yard, tranqual atmosphere. Very noisy neighborhoods!

10/10

Exceptional

29 Mar 2025

FUKANG

Like a garden like our family

Leisure Family

8/10

Excellent

28 Mar 2025

Jemal

Nice landscaping, comfortable.

4/10

Poor

28 Mar 2025

James

This property is close to the airport but right under a flight path. Rooms are well used but clean. Staff is polite. Breakfast was hotdog not sausage on the English breakfast and the coffee one of the worst I have had. Price was good and transport was on time. For a budget minded stay it’s not bad

Business_and_leisure Self

4/10

Poor

24 Mar 2025

mick

The staff were good. The meals were nice in the restaurant. The beds were comfortable though small doubles. No fans in the toilet / shower. No air con or heater for that matter. Needs some maintenance. Close to airport. Not close to shopping centre you could walk to. Front room was very noisy from internal car and bike traffic. Away from the driveway was a lot quieter

8/10

Excellent

10 Mar 2025

Lord

Stayed 4 nights, Staff happy and polite. Food was basic, cooked but not prepared on site. The ice cream was worth having with every meal, which I did. No air conditioning. The airplane noise was not that intrusive. The pool was cleaned every day. The shower ran hot and cold when it felt like it. Overall good value for money. Would not want to stay there long term. Would I stay there next time I was in Johannesburg, I definitely would.

Leisure Self

8/10

Excellent

13 Feb 2025

Amerley

The staff was very helpful. I really appreciated them keeping my food items in the freezer for me.

Business_and_leisure

8/10

Excellent

26 Jan 2025

Rachel

I really appreciate the beautiful plants and garden in the compound!

Business Friends

10/10

Exceptional

22 Jan 2025

Mark

Keep and cheerful.

10/10

Exceptional

17 Jan 2025

jeffrey

Very close to airport, therefore noisy. That is to be expected when that close to airport.

Leisure Self

10/10

Exceptional

01 Jan 2025

Fikile

Value for money excellent customer service and will not leave you in a lurch they do what they promise and it works! Yay!

Business_and_leisure Self

10/10

Exceptional

30 Dec 2024

Tsitsi

The staff are very friendly and the environment is super clean I like it.

Business Self

6/10

Pleasant

20 Dec 2024

Jabu

The mattresses for our twin bed need to be changed. Excellent service for breakfast and shuttle!

Partner

10/10

Exceptional

27 Nov 2024

Munashe

Great, i recommend staying there

Leisure Self

10/10

Exceptional

13 Nov 2024

Rachel

The Emerald is a beautiful, homey place and I enjoy stopping there on my frequent trips. It's affordable, and simple (no extra accessories), but I am good with that. Always very clean. They are very convenient coming from the airport on the hourly shuttle service. Being a single lady traveling alone, I would appreciate it if the door were a little stronger (no loose door knob, a sturdier lock, etc.) just for securit's sake, but otherwise I am happy with the property and services. Thank you Emerald!

Business Self

8/10

Excellent

22 Oct 2024

Anne

The easy to find shuttle service was a real bonus for me. The food was very reasonably priced and the staff were warm and helpful. My room was clean and spacious.

Leisure Self

8/10

Excellent

18 Oct 2024

Mark

It did the job, for one night before the flight.
Not that suitable for a long stay.

10/10

Exceptional

26 Sep 2024

Mandlenkosi

Safe and convenient

Leisure Self

10/10

Exceptional

18 Sep 2024

MILTON

It was amazing only short distance from the airport.

Self

10/10

Exceptional

10 Sep 2024

Anthony

Very good service.

10/10

Exceptional

08 Sep 2024

Floyd

Straight foward you get what you paid for

10/10

Exceptional

05 Sep 2024

Yolande

I had the unfortunate event of missing connecting flights and only making it back to south Africa a day later.

My plane landed close to 11pm (which was their cut off time) and the team stayed up close to midnight to make arrangements to come and fetch me and bring me to the lodge despite it being so late for them
I really appreciated their hospitality as well as their friendly smiles after a very stressful 2 days of travelling and frustration between delayed flights and having to rebook new ones

I will definitely consider them in future bookings

Yolande

Leisure Partner

2/10

Poor

02 Sep 2024

Phyllis

No soap to wash hands. Beds were just a bed base without the mattress the rooms smelt like dog flea wash and was very overpowering to the senses and it did not leave the room. The doors do not fit the spaces so there are huge gaps for insects to come in. The Tv did not work, it turned on but were unable
To get any channels. The bedspread on one of the single beds had a huge hole that looked like an animal had been digging in it. Very outdated tea and coffee left in the room but no milk to facilitate making any. but on a positive note the meals were exceptional.

Leisure Friends