Italy
, Rome 
Marnisha Lashae
Overall, my stay was pleasant. The staff was attentive, and the customer service was top-tier. Even though there was sometimes a language barrier, the staff still did a great job communicating and making guests feel welcomed.
There were a lot of food options to choose from, and the drinks were well balanced. The buffet food was okay, but I found the restaurants to be much better and would recommend making reservations there when possible.
The resort has trolleys that drive around every 5–10 minutes, which is convenient. However, they can sometimes fill up quickly. I personally found it easier to walk to most places rather than wait for the trolley.
One thing to expect is a delay during check-in. Because so many people arrive at once, the line can take around 30 minutes or more. The staff does move as quickly as they can, but it’s something to be prepared for.
My only issue was the cleanliness of the room when I first arrived. However, when I reported it, housekeeping addressed the issue immediately, which I appreciated.
I would also recommend bringing U.S. dollars, as they tend to have more value and are easier to use than pesos in many situations.
Overall, I would rate my experience 8 out of 10. I would return to the resort area again, though I might try a different resort next time.
There were a lot of food options to choose from, and the drinks were well balanced. The buffet food was okay, but I found the restaurants to be much better and would recommend making reservations there when possible.
The resort has trolleys that drive around every 5–10 minutes, which is convenient. However, they can sometimes fill up quickly. I personally found it easier to walk to most places rather than wait for the trolley.
One thing to expect is a delay during check-in. Because so many people arrive at once, the line can take around 30 minutes or more. The staff does move as quickly as they can, but it’s something to be prepared for.
My only issue was the cleanliness of the room when I first arrived. However, when I reported it, housekeeping addressed the issue immediately, which I appreciated.
I would also recommend bringing U.S. dollars, as they tend to have more value and are easier to use than pesos in many situations.
Overall, I would rate my experience 8 out of 10. I would return to the resort area again, though I might try a different resort next time.
