Name: Aqua Vista Resort Hotel
Address: 1719 Atlantic Avenue, Virginia Beach, 23451, US

10/10

Exceptional

24 Jul 2026

Donna

We had a beautiful day 5 star.
View beach view will recommend to everyon

2/10

Poor

24 Jul 2026

Vickiana

Staff checking in was terrible nasty no respect then my truck was till from there parking lot because of the check in guy not doing his job right thr only I like was the view from my room smh

8/10

Excellent

24 Jul 2026

Chris

Nice clean beautiful beach view

4/10

Poor

23 Jul 2026

Jenny

I don’t think our room was cleaned to the best of their ability. The sheets were super wrinkly as if they sat for days unfolded. We found someone else’s passport by the nightstand. The bathroom had someone’s else personal soap and loofah. The soap, shampoo and conditioner was not refilled. To add, the shampoo wasn’t even shampoo, it was body wash. The sofa beds were horrible and I’m not being dramatic saying that the floor was more comfortable. And to put the cherry on top, when I asked for extra towels at the front desk, the lady asked a fellow coworker, who instructed her that the towels were on the third floor. The lady proceeded to say with a face “I’m not going up to the third floor for some towels.” I didn’t get towels until later that night. The staff were unpleasant and unkind which made it feel unwelcoming. So yeah, worst stay ever.

6/10

Pleasant

22 Jul 2026

Jhonjarry

Nunca hicieron el cambio de sábanas en mi habitación estuve 3 noches y el ascensor era muy lento se hacía mucho tráfico

10/10

Exceptional

21 Jul 2026

Carmen

Great staff, close to the beach and shops! Recommend!

8/10

Excellent

21 Jul 2026

Alvin

Great staff and location to boardwalk, parking and getting into hotel to check in wasnt the greatest. Elevator wasn't working properly.

Friends_and_family Family

2/10

Poor

20 Jul 2026

Katerine

.

8/10

Excellent

20 Jul 2026

Joyce

Nice stay here. Very clean

10/10

Exceptional

19 Jul 2026

Jason

Had a great time. The elevator was a little slow but nothing worth lowering the rating to a 4. The staff were very friendly and helpful when parking to take our stuff to our rooms. Also the parking lot is across the street a few lots down. I didn’t mind though

Partner

10/10

Exceptional

19 Jul 2026

Angel

Please is fine dont let the reviews scare you. My room was clean didn't pay a resort fee they said thats a sometimes thing what ever that means. Hotel smelled fine until our last day but thats not hotels fault someone just made the entire 1st floor stink. I got exactly what I wanted right on the water ocrean front view with balcony for cheap. One elevator so beware at checkout.

Partner

4/10

Poor

18 Jul 2026

Emil

Dont

Family_with_children

2/10

Poor

18 Jul 2026

Jesse

Rooms were filthy, our door looks like the cops busted it down and wouldn’t shut! Front desk gave our room keys to a stranger and they walked into our room thank god we were inside at the time! Turned the lights on to use the restroom at night and there was a roach going across the bathroom floor! Asked three days in a row for towels before getting clean ones! The say at aqua vista was just horrible and will never go back!!! And to add the one bed was broke and one elevator for 7 floors once again never will go back

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Melony

I have to admit I was a little nervous because of some of the reviews. I was so pleasantly relieved that my room was wonderful. Was it dated? Somewhat yes. Do I care if a few scratches were on the furniture? NO ! Do I care about microwave or having a fridge? Do I care about clean floors, clean bathroom, clean linen with comfortable mattress ?Of course I DO and Aqua Vista DID NOT DISAPPOINT! Was the stairwell a bit sandy and dirty? Who gives a rip! It’s the beach. Where I spend my leisure time outside of the sands and where I shower and lay my head matters and that was excellent. The mattress was just as nice as when I stayed at beautiful resort in Cabo. The staff very nice and helpful. Ice machine always had ice, everything clean even if dated. Floors kept clean in hallways, entry( where it MATTERED).THANKYOU for very nice stay, beautiful views and just a pleasant environment.
Ms C

Self

10/10

Exceptional

17 Jul 2026

Rosemary

Loved this place. I had a service dog with me. Room was great. Staff very friendly.

Pet

10/10

Exceptional

16 Jul 2026

Bob

When I pictured a nice hotel room with a balcony and a ocean view, Aqua Vista was just the hotel I had in mind. Great room, great staff and one heckuva view 😎

Self

8/10

Excellent

15 Jul 2026

Gail

Beach access … the sink being outside of the bathroom

Family

2/10

Poor

14 Jul 2026

Benjamin

This hotel like many on the ocean front have pictures of rooms that do not properly describe what an average room looks like. This is an extremely old hotel and the rooms show. Beware! I lost alot of moolah because I booked a non refundable room and hotels.com customer service is trash

Self

2/10

Poor

14 Jul 2026

Leondra

Sad to say my stay was not good. I was moved to 3 different rooms because 1st room the toilet did not flush, I was moved to a 2nd room with stained sheet and bath rags, 3rd and final room because they were all sold out I had to clean doodoo off the outside of the toilet bowl myself. I've been trying out to reach the Gm for over a week with no success. I hate that I came all the way from Georgia to Virginia Beach to be treated this way. I wouldnt recommend this hotel to anyone.

Friends

8/10

Excellent

13 Jul 2026

Marquis

The wi fi is a kinda slow. Needs a better parking place.

Self

4/10

Poor

13 Jul 2026

Katie

After our original reservation with another hotel was canceled as we were half way to the destination, this is where we were placed. Was definitely a downgrade.
The elevator was extremely slow. The lamp in our room would blink every time we turned it on. The fridge didn’t have a freezer. The room still had pistachio shells on the floor and balcony from the previous people. The balcony was small and the AC unit exhaust was right on the balcony.
The bed was at least comfortable.

Partner

2/10

Poor

12 Jul 2026

Gordon

Would not recommend. Will never stay there again

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Misty

A crab crawled out of the sink drain, the shower handle was broken but maintenance fix that right away, there was sand all over the floor. We didn’t have any shower towels and toilet paper used to where it was almost gone. The front desk was very hospitable and helped get clean towels and fresh toilet paper.

Family_with_children

6/10

Pleasant

12 Jul 2026

Olivier

Nice hotel, amazing location. Staff was welcoming and helpful. The only downside was how clean the room was. Towels and bed were clean, shower as well. The desk chair and shower carpet were stained. For the price, it was ok. Ocean front is a must. I would probably go back there if I go back to Virginia Beach.

Friends_and_family Friends

6/10

Pleasant

12 Jul 2026

Olga

The place was ok overall. It was close to the beach at walking distance to the beach. Very convenient in that aspect. Towels were a bit overused and were off-white. The only problem was the elevator, very slow. We use the stairs to the 4th floor in most times.

Family_with_children

8/10

Excellent

11 Jul 2026

Leslieanne

The King bed Suite with 2 balconies was great! The view of the beach and boardwalk was sweet. The room could've been cleaner and wouldve appreciated a rug to leave the sand and dirt at the door. We booked the place for the convenience of the location which was a prime spot and close to a lot of restaurants and stores! Wish the water pressure in the shower was better- it's one of the vacation things I always hope for.

Family_with_children

4/10

Poor

11 Jul 2026

Treyvon

I booked my room a year in advance and set it up to pay at the hotel. A few days before our check in day, I sent a message on hotels.com site inquiring about parking. I received a message back and in that message, I was informed that I needed to pay for my rooms asap or they will be cancelled. I responded to the message telling them that I was under the impression that I was to pay at the hotel the day I checked in. I never got a response so I called the hotel and asked to speak with the manager. The front desk clerk to old me that she went home but she will give her a message to call me back. I never got a call back so I called again and was told that my rooms were good and still available but the manager was in a meeting. Once again I was told that I would receive a call back but I never did. On the day that we were scheduled to check in I received a call from the clerk stating that the manager told him to call me and inform me that if I didn’t pay now, my rooms would be cancelled. I was extremely upset. I paid for my rooms but once we got to the hotel we were told that check is at 4pm. They gave us parking passes to park but once we got there, the parking lot was full. We had to wait to get a spot. The parking was so tight that when I tried to move away from a car to avoid getting hit, my whole right side of my car was scratched. Then ay 4pm we were told only one room was ready. They never informed us when they others would be ready. I had to keep coming to check until 6pm

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Stacey

The ocean view we liked and parking didn’t like

Family_with_children

10/10

Exceptional

10 Jul 2026

Philip

The view from the 5th floor was amazing! We got some beautiful sunrise camera shots from our porch! Only complaint from me is the sink was a little messed up but besides that it was a good stay. The pool was great to! We had fun! Will return!

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Roger

When we arrived i was surprised by being told i didn't’ have an assigned room until i arrived! And it was the last one! Next we were told we had to park across Atlantic Ave behind the stores in and open lot. To which there was no parking available! So then we were given a pass for a hotel next door and we were treated terrible!
The room was dirty! The shower had hair all over it! Obviously the very young girl dis the bare minimum to get by! The ice makers didnt work either! The mini fridge didnt work and the toilet didnt flush the handle was broke. Someone needs to spend money and update the hotel. Also clean it! The tile on the pool was falling apart. VERY RUN DOWN

8/10

Excellent

07 Jul 2026

Shelly

Staff was friendly and polite. Rooms were clean.

Friends

4/10

Poor

07 Jul 2026

Ryan

my husband, me & 2 kids stayed 5 days. We were supposed to check in at 4 pm and couldn’t get into our room until almost 6. We came from a few hours away and we did get there early. And every time we went to check in from 330 till almost 6 they kept telling us they were cleaning our room give it 30 min but when we checked in our room was FILTHY. It didn’t look like anyone had dusted ever, the common areas were disgusting and filthy. The staff was no help at all. They would not bring us towels, toilet paper or anything that we needed. We had to go to Walmart and buy bath towels to use. The pool was so disgusting. I couldn’t let my children in it. But there was one gentleman named Daniel and a young black girl that cleaned the whole time we stayed there and they were the most helpful out of everyone there and by far the hardest working if it wasn’t for them, we probably would have switched hotels. To be fair the staff was at a disadvantage. They need to hire more help. They didn’t have any clean linens to pass out and that was not on the staff that was on management for not having enough people to keep the laundry done. We were told that there was one laundry person for that entire hotel. But even the manager did not seem very eager to help us get into our room and throughout that week, we spoke to most of the guest that we’re staying there around our room and they had the same experience no towels no toilet paper they got checked in late as well. Don’t stay here!!

Family_with_children

10/10

Exceptional

06 Jul 2026

Khanh

The hotel was ok with beach front,
Staff was friendly,
The hotel was clean and good location after all

Partner

2/10

Poor

06 Jul 2026

Estefanny

I wasn't happy with the service; we had booked a room with an ocean view, but there was only one woman at the front desk handling a huge crowd. She left me standing there waiting while she tried to attend to everyone else and me at the same time. On top of that, there were no extra towels or toilet paper, and there were bugs—specifically bedbugs. They really need to fumigate, as it’s dangerous when you have children with you. I hope they take this feedback into account.

Family_with_children

4/10

Poor

05 Jul 2026

Lisa

We got 1st floor room by the elevator and ice machine. Patio was dirty no chairs like all other balconies. Hard to sleep with all the house right outside the door

Partner

6/10

Pleasant

04 Jul 2026

Kristen

Positive:
Great location right on the beach
Free parking

Negative:
Needs maintenance and updating
Dead bugs squished in our room on the wall

Partner

10/10

Exceptional

04 Jul 2026

Tyler

The property was well maintained, pool was nice, and beach front which is always a plus! Staff was friendly and helpful during the check-in process. The only negative was the lack of towels, everything else was great!

Partner

4/10

Poor

03 Jul 2026

Jonathan

Hotel didn’t have enough towels and wash clothes for guests. I had four people in my room and we never got enough towels for everyone. Some days we wouldn’t have any. Our last four days we didn’t have any wash cloths. Also had to take my own trash out because room service wasn’t picking it up. Had to take it from the 5th floor to the 1st to empty trash cans. Parking lot is half a block away and it’s very tight and I drive a Chevy trax. Bathroom door knob was broken and wouldn’t lock.

Family

2/10

Poor

01 Jul 2026

Samantha

We tried to check in early, rooms weren’t ready yet. No big deal. Until we came back at 6pm (check in is at 4) and had to WAIT for our room because it STILL was not cleaned and ready. We were not alone, nearly 15 people crowded the lobby in the same situation. The next day, the same thing happened to the new check ins. Also, the second day we were there I asked for clean towels. No housekeeper ever came to our room. I asked at 5:30pm, checked in at 6:30pm, and FINALLY we just left and came back and at 10PM the towels were STILL not delivered and when I asked the front desk for clean towels, the man rolled his eyes at me, and gave me 3 POOL TOWELS. I will never be booking this hotel again and I suggest you don’t either. They are very understaffed. The view from the room was nice. Oh and despite no dogs signs around the hotel, the entire first floor was filled with families with dogs and you can hear them barking the whole way up to the 3rd floor.

Friends

2/10

Poor

29 Jun 2026

Kyle

The floors were absolutely disgusting immediately turning the bottoms of your feet black. Towels and mattresses all had stains on them.

There’s literally one elevator that the staff and guests have to share making it clog up immediately and if you choose to take the stairs you’re greeted by a filthy hallway full of trash that smells like urine.

Partner

6/10

Pleasant

29 Jun 2026

Shannel

My family and I stayed at this hotel for three nights in June 2026. Below are the pros and cons of our stay:

Pros:
1. Convenient location; right next to the beach and shops
2. Affordable price
3. No bed bugs or roaches in the room we stayed in

Cons:
1. Bathroom floor wasn't swept; there were long stringy red hair strands and sand in many places
2. No shelving in the shower, or near it to put toiletries, such as shampoo or body wash
3. Pillow cases were stained
4. Water pressure from shower head was extremely weak
5. Shower curtain was too short allowing water to easily splash onto bathroom floor
6. Check-in was too long; took about 20 minutes to check in upon arrival
7. Parking lot is too small and located across the street, behind shops
8. Bathroom door lock was broken
9. TV started at the maximum volume of 100 each time it was turned on; there was no way to alter the settings to prevent this
10. Stairwell could use some extra care; there were broken steps and trash

Family

2/10

Poor

29 Jun 2026

Jenny

Worst hotel I've ever stayed in. No staff, very late check ins. No blankets on beds. No towels or washcloths. The pool was disgusting there was literal food in it. Floors were swampy, soaked, spills everywhere and not cleaned the whole weekend I was there. Do NOT recommend at ALL. TRUST me!

Friends_and_family Family

4/10

Poor

29 Jun 2026

Juan

Close to beach and activities but check in was a nightmare..arrived at 5 for 4 pm check in and no rooms were ready..waited till 8 pm to finally get my room.

Pet

4/10

Poor

28 Jun 2026

Emily

Stay at this hotel if and only if you just need a bed to sleep in. Also, know that once you check in you are on your own regardless of your stay length. As in, no clean towels, no new toilet paper, nothing. You can ask and they will tell you they will send something or someone up. They are lying. I did appreciate coffee in the “lobby” in the morning and that, while the workers were not helpful, they also were never rude. Parking was free as well which we appreciated. Oh and “pool view” is a window to a hallway no actual windows unless you are beachfront. But hey, what can you expect for the price. I just would have appreciated towels and access to a broom to remove sand from my room.

Friends_and_family Family

2/10

Poor

28 Jun 2026

Alicia

Check in was at 4pm and it wasn’t ready till 6pm and it was not properly cleaned and the stuff was rude even after the 2 hour delay to check into the room

Friends

4/10

Poor

26 Jun 2026

nancy

Beach view was good, dirty floors. Very low to the floor toilet. No change of linens had to track down towels. 1 slow elevator for whole place. Shady characters. I guess I got what I payed for. No on-site parking
Lobby needs refreshed

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Elizabeth

Todo muy bonito y limpio y el personal muy amable

Friends

10/10

Exceptional

26 Jun 2026

Jose

👍

Family_with_children

2/10

Poor

26 Jun 2026

Dinora

It was very dirty ,I didn't have TV, microwave, or fridge service, and they handed over the room an hour late.

Friends_and_family Family

2/10

Poor

26 Jun 2026

Rosa

We arrived at 4 PM to check in and we had to wait until 6:30pm to get the room 😒
So disappointed

Family_with_children

8/10

Excellent

25 Jun 2026

Khaled bin

It’s good, not bad

2/10

Poor

25 Jun 2026

Lisa

Front desk staff not helpful, no cream for coffee for 3 days, parking issues, my room was never cleaned, had to empty trash myself. Will never stay there again!

Family

10/10

Exceptional

25 Jun 2026

Michael

Perfect

Family

2/10

Poor

25 Jun 2026

Steven

Horrible. Rooms wasn't ready when I got there at 4pm my rooms wasn't ready until around 7. My rooms were still dirty trash from other people in the pull out bed!

Friends_and_family Family

4/10

Poor

25 Jun 2026

debra

We couldn't check in until almost 5 o'clock. I ask for a higher room because of my husband's disability and that didn't happen. We had to park a block away and walk to the hotel. The chairs on the balcony are broke.

Partner

10/10

Exceptional

24 Jun 2026

Diego

Good

Family

2/10

Poor

22 Jun 2026

nina

When I got there they were giving my room away when I booked the hotel it was pay at property. I booked 3 nights and they told me they gave one night away. I had to go somewhere else for the third night. The place was dirty. The only good thing was the ocean view. Don’t waste your time.

Family

10/10

Exceptional

22 Jun 2026

Maynor

Excelente

4/10

Poor

21 Jun 2026

Steve

Location is perfect. The building desperately needs new furniture and updates. However, the the room was clean. The balcony had lots of trash on it and the grassy area between the building and the ocean had a ton of trash that should be picked up. Staff is very friendly and helpful. We were there four nights, but nobody came to clean the room one time or take out trash. . We had to constantly ask for new towels and toilet paper and sheets.

Family_with_children

10/10

Exceptional

21 Jun 2026

Stephanie

Amazing staff and cleanliness of the room was outstanding!.

Self

2/10

Poor

19 Jun 2026

Jackie

There was absolutely nothing pleasant about this hotel except the beach and the pool. If you had a less expensive room, you were immediately treated as a second class customer including parking two blocks away. The shower had a large bug inside and dangerous screws sticking out around the back plastic panel that had obviously not been fully screwed in. Both of these scared our young granddaughter. The TV did not work the entire first night and a request to fix it was met with a statement that there was no maintenance person to fix it until the next day. When we asked about another room, the clerk was dismissive and said a move would require an additional charge. At our request, a maintenance person came the next day to look at the offending screws while we were at the beach. Somehow that person managed to lock the door from the inside. It took the staff a least an hour to figure out that conundrum while we waited in the hallway in wet swim suits. We were not provided adequate towels and washcloths. One of the ads for this hotel stated there was a free breakfast; but that had been discontinued. Our room was totally outdated and had bathroom fixture colors straight out of the last mid-century. The negative attitude and dismissiveness at the front desk made everything much worse. To sum it all up, we cannot recommend that anyone stay at this hotel.

Friends_and_family Family

2/10

Poor

19 Jun 2026

Deangelo

Room was booked months in advance when I arrive to check in the wait time took forever and when I finally got to the room, I opened it and it had not even been clean from the last day then the representative said they were going to see if someone can clean it, which they said no one could, and then called the manager, who said they were all sold out, and there were no other rooms available at their other hotel either. I had to clean my entire room, stripped the bed wash the shower floors, sinks counters, clear the trash out and make beds. The place stunk and they took forever. They offered me no money for cleaning the room for them even though they had a janitor who was there all night bringing me supplies.

Family_with_children

8/10

Excellent

16 Jun 2026

Mariah

Everything was great there except the elevator hardly worked and they had to fix it several of times. Also when it does work it takes a while for it to get to ur floor because there is only one elevator in the building. Other than that, everything was great

Partner

6/10

Pleasant

15 Jun 2026

tracy

The view was great. The elevator was down 2 of the 4 days. The lamp shade was broken, the bathroom door know was broken. When asked for towels they didn't have any.

Family

2/10

Poor

15 Jun 2026

Leonardo

Picture of room booked had 2 double beds and couch ,on check in they said there is no rooms with a couch..(so I slept on floor) broken elevator , outlets not working , room was VERY dirty with hairballs from past guests , broken lamps, toilet flush barely working etc…. Very disappointed, this hotel is nothing close to the reviews I saw on Expedia….

Friends

6/10

Pleasant

15 Jun 2026

Emile

I would not stay here again. The hotel is not very well maintained.

8/10

Excellent

15 Jun 2026

Sonia

Elevator broken for more than 2 hours

Family_with_children

4/10

Poor

14 Jun 2026

Catherine

This is the 2nd time that I have stayed at this hotel. Last year was great, this time it was awful. Check in was 4pm and we arrived at 8pm, the room was not ready, this was after waiting in line for 30 mins to get checked in. When I asked the front desk when it would be ready all I got was eye rolling then a room was ready. The elevator was broken so we had to take all of our things up three flights of stairs. Granted, yes things brake, but why wouldn't the hotel staff help guests with taking things up the stairs. We had to ask for towels every night and on Saturday evening they didn't have any, but after they got washed, they would bring them to us. They never did.

Friends_and_family Family

4/10

Poor

13 Jun 2026

Kristin

We waited for over 1 hour just to get a room and the manager had to go clean rooms. The sheets were stained, soap and body wash were empty, 3 people were only given 2 towels and when we asked for more we were told they were being washed and never got extra, the elevator was really slow, the front entrance hallway and elevator smelled like weed. Just all over not a great experience. Handicap room had a low toilet without any grab bars or anything to help get off of it. The TV did not work and there was stickiness on the top of the dresser like it was never even cleaned. I will not return to this hotel again due to the very poor experience. I would not recommend this hotel to anyone, ever.

Friends_and_family Family

2/10

Poor

13 Jun 2026

Ellie

Room was fine but there was a strong smell of smoke and lots of guests with dogs although property has a sign that pets are not allowed. If highly allergic I’d recommend elsewhere

Family_with_children

6/10

Pleasant

12 Jun 2026

Greg

Elevator did not work. Just work day we checked in , was on 5th floor. So up and down the stair trying to take stuff to beach and back up to room. 4 days with out it , and the parking is across the street. Which is fine, just make sure your parking pass is showing, evertime we tried to leave for dinner tow truck trying to snag cars blocking the way .

10/10

Exceptional

11 Jun 2026

angela

Room was clean, staff very helpful, great location

Family_with_children

2/10

Poor

11 Jun 2026

Craig

The entire place is a disgrace. And for what they charge per night? I recommend never utilize this hotel.

Friends_and_family Family

2/10

Poor

09 Jun 2026

Cassandra

We requested and paid for an ocean front king suite. We recieved a city view balcony regular room. In the room there was broken furniture, bed that was far beyond replacement. No soap in the dispenser asked for more towels multiple days. Recieved none. Upon leaving one night. Saw a three inch cockroach running across the hallway. Extremely unsatisfied and will never be returning to aqua vista resorts.

Friends

6/10

Pleasant

09 Jun 2026

Jason

First off, this hotel was not nearly as bad as some of the terrible reviews make it out to be. It's okay -- just don't expect the Ritz-Carlton.

The good: You can't beat the location. It's right on the boardwalk and just minutes from the pier, The hotel was mostly clean, no bugs, cold air-conditioning, comfortable beds, and hot water. These are the most important factors for me when staying at the beach. There is coffee available in the lobby.

The okay: We always had a place to park. The parking lot for the Aqua Vista is about half a block west from the hotel. However, we were not there during the peak of peak season. The parking slots are really tight and I can imagine there being issues finding a space during the worst of the worst of the summer.

The bad: Housekeeping is really spotty. There were a couple of days where it felt like a battle to get my trash emptied and towels changed. On one day they were not changed at all despite multiple requests. We eventually got towels delivered after being told that there were no towels and they were in the wash. Note to management: Buy more towels. Seriously! Towels shouldn't be in short supply, especially at an ocean front hotel.

I will say that I think it is a luck of the draw when it comes to room quality. When we first arrived, we were given a room that didn't have the linens replaced on the beds. The room we were moved to was much nicer than the first (same category).

Family_with_children

10/10

Exceptional

07 Jun 2026

Yashamah

No breakfast
Beach view was amazing
Staff was very responsive to your matters…
Rooms were not the best but manageable…

6/10

Pleasant

07 Jun 2026

Yashamah

Beach view was great
Room was not clean
Some of the staff was helpful
Do not get a room if you have to use the elevator the wait is horrible…

Family

2/10

Poor

03 Jun 2026

Micah

Tv didn’t work. Front desk girl had no clue what to do about anything. Cleaning guy was just waiting at our door waiting for us to leave making everyone uncomfortable

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Samantha

Great place to stay, right on the beach. We actually were on the ground level and we were right next to the side door, so easy to go in and out. Staff was great, very nice and friendly. I’d come back!

Partner

10/10

Exceptional

01 Jun 2026

Lisa

Staff was very friendly! Did have a little mishap with the parking but they resolved it very quickly

Family_with_children

8/10

Excellent

31 May 2026

Marion

We got a beach front room for 4 days and it was great priced. With that in mind, the hotel was older, and a bit run down, but still clean and pet friendly. You wouldn't know that pets were allowed there as rooms were clean, and nice, for the price we paid. If you want a good inexpensive stay, with a great view, and close to stores like 7-11, Dairy Queen, Walmart, plus a great middle area of the boardwalk, then this place has all of that. Outdoor pool was just open the day we arrived, so a bit cold, but cleaned and nice. Vending machines there in the hallways, but no breakfast. Just coffee in the lobby and pretty generic at that, but you are very close to sweet shops and places to get coffee out. We had a wonderful time and we would definitely stay again!! Our dog liked it too!

Pet

10/10

Exceptional

31 May 2026

Walter

Wonderful service!

Self

2/10

Poor

31 May 2026

Antoinette

Customer service was a complete wreck. Staff “Mark” was very unprofessional. I’m a teacher and all that but the way he carried himself at the front desk was ridiculous and inappropriate. I have no intentions of staying at this hotel ever again. Rooms were nasty and out of date. Furniture was old and mattress needed to be burnt or thrown away. No closets. For close to $200 nightly. Mark would not contact the General Manager knowing that I had an issue with my room. Mark told me that he did not know what time the General Manager would be in. Keep in mind I was checking out a day early because of the issue in my room. Mark give me a business card with the office number up there knowing that the General Manager was not there. And the gmail had the wrong address up there. OMG!!!!!!!! I was just through with his prideful ways. I hope that something would be done so others will not be treating with this disrespect the way I was.

Partner

8/10

Excellent

31 May 2026

Emma

Great location in the heart of VB. Room + bed was average, but adequate for the purposes my stay

Self

10/10

Exceptional

30 May 2026

Deborah

Super nice staff! They let my husband park his motorcycle onsite and gave us a 1st floor room since we had two dogs with us! We also got to check in and hour early! The hotel location is excellent. The beach is clean and right outside. Lots of shops and restaurants in walking distance.

Pet

4/10

Poor

30 May 2026

Cathy

The staff was nice

Family_with_children

8/10

Excellent

29 May 2026

Shawn

The hotel is a bit dated, but it’s clear the staff works hard to keep the property well maintained. The beds were comfortable, the air conditioning worked great, and the pool was clean and enjoyable. The beach access was excellent and very convenient. Overall, it was a good value for the price, and I would definitely stay here again.

Friends_and_family Family

2/10

Poor

29 May 2026

Karen

We were placed next door to someone who blasted the music all night until 2am both nights. There was an intense smoke smell even though we were in a non-smoking room. There was no bathtub like the description said and the room was not maintained.

Friends_and_family Family

8/10

Excellent

26 May 2026

Katheryne

Just needed a place to sleep for the night mostly. Decent price for the size but f the room. Housekeeping didn’t change the sheets on the pull-out beds and left food in the fridge from the previous guest. It was also great to find a pet friendly place too.

Friends_and_family Family

2/10

Poor

26 May 2026

Jacqulyn

I would not recommend this hotel. The shower was flooding onto the bathroom floor every time we showered, zero water pressure, they didn’t have enough towels or wash clothes to give us more, it smelled terrible when we walked in our room, didn’t have WiFi, room was small and not clean, none of the staff seemed to know what was going on in the hotel or in the area on Memorial weekend and the ac literally fell apart in our room. Stay literally anywhere else imo. We would’ve gotten a room at another hotel if we hadn’t already unloaded the entire truck for the family and didn’t want to be anymore inconvenienced.

2/10

Poor

26 May 2026

Carmen

I reserved a 1 bedroom deluxe and by the time I got there they had downgraded me that day by message and still charged me the deluxe room rate of $923 while the family that was traveling with me paid $562 for the same room that they downgraded me to. They will not give me the money back for the difference. I had to take the room because I had traveled so far. The next morning I came downstairs and they told me I owed $140 more for the room that they downgraded me from even though I didn’t get it. No, I did not pay that extra fee. The rooms weren’t that clean and the staff was smoking marijuana in the supply closet next to my room.

6/10

Pleasant

25 May 2026

Alvin

Rooms need updating. Door nob on the bathroom does not work. Phone does not work. WiFi is unreliable. Losses signal randomly. Only have one elevator which makes it very slow. Check in was slow. Amenities are poor in quality. It’s more of a motel.

2/10

Poor

24 May 2026

Fleming

I will NEVER go to this hotel again.

Friends_and_family Family

8/10

Excellent

24 May 2026

Karen

I love that this hotel was a great value in the off-season, and I loved being able to go out on my balcony to see the beach. A few down-sides:
1) There is a nightly resort fee that I hadn't heard about (even in the off-season when the pool was closed)
2) The parking is about a half-block away (although there is temporary check-in parking on site)
and 3) The room is BRIGHT in the morning! There are not darkening curtains, since there is a balcony door. I was awake a 6:00 AM! Ugh. I recommend taking a darkening eye mask if you want to sleep in!

Self

10/10

Exceptional

22 May 2026

Katrina

I love the location and the balcony view

Partner

6/10

Pleasant

22 May 2026

Jeremias

The beach view was excellent, but the room needs more attention. The bathroom only had a shower and no bathtub, the fan didn’t work, and there was a strong marijuana smell throughout the property.

Family

8/10

Excellent

22 May 2026

Fabián

Bueno

Partner

8/10

Excellent

21 May 2026

Shikha

The room was clean, and the staff were friendly. However, while we paid extra money to get a beautiful view of the beach, what we got was a room at the ground floor with a balcony facing the beach. So, although we technically got a room facing the beach, it was not worth the extra money we paid for as it was the ground floor. And sadly, they said they could not shift us to some other room at the upper floors. Other than that, I think the sound of the elevator was a bit disturbing. But overall, the experience was nice.

Friends

10/10

Exceptional

20 May 2026

Franklin

Wonderful place to stay!!! My room was oceanfront and was very clean and comfortable and the beds were superb. The staff was excellent as well and so accommodating . The only problem was that parking was one block over from the hotel, but this did not diminish my stay at the hotel. I would definitely return back.

Self

2/10

Poor

20 May 2026

melissa

The hotel room was very dirty and full of bedbugs
We had to pack up and drive home it was so bad.
The clientele was loud obnoxious hanging in the hallways making sexual innuendos
I did not feel safe wellbeing and the room was not in a condition to stay in