Name: Holiday Inn VA Beach-Oceanside (21st St) by IHG
Address: 2101 Atlantic Ave, Virginia Beach, 23451, US

10/10

Exceptional

03 Aug 2026

MELISSA

Great overnight stay, wonderful staff.

2/10

Poor

03 Aug 2026

Maria

I would not recommend staying here.

Unfortunately, my experience with this hotel was very disappointing due to billing errors and poor customer service.

My reservation was from July 12 to July 13, 2026. When I reviewed my credit card statement on July 20, I discovered that I had been charged twice for my stay:

I immediately contacted the hotel about the duplicate charges. I was told that the $340.10 was only a temporary security hold and that it would disappear after a few days. I waited as instructed, but when I checked again and the charge was still on my account.

I called the hotel a second time and was told to contact my credit card company instead. After reviewing the charges, my credit card representative confirmed that the charge originated from the hotel and advised me to work directly with them to resolve the issue.

I hope someone from management will finally address this matter and resolve the incorrect charge.

Friends_and_family Family

10/10

Exceptional

03 Aug 2026

Ranee

Room was clean and hotel was very quiet and relaxing.

10/10

Exceptional

03 Aug 2026

Richard

Great Hotel. Beds were comfy and water stayed hot while showering.

6/10

Pleasant

03 Aug 2026

Heidi

not enough storge breakfast hours to short

10/10

Exceptional

03 Aug 2026

Floyd

Clean rooms; housekeepers were very accommodating; staff members were extremely hospitable; valet personnel were very nice, despite all the cars that were coming in at one time. Overall, we loved our vacation there and would pick that hotel again to stay.

8/10

Excellent

02 Aug 2026

Vedran

Plancher de la chambre sale notre lit avais des tache de sang sur les draps et forte odeur de cigarette dans notre chambre …

10/10

Exceptional

01 Aug 2026

Sana

Had an amazing stay, very clean and comfortable for me and my young kids.

4/10

Poor

31 Jul 2026

Jeffrey

joke

2/10

Poor

31 Jul 2026

Merelin

Waiters wasn’t nice at all, rude service….

10/10

Exceptional

31 Jul 2026

Jennifer

We had a great stay

10/10

Exceptional

30 Jul 2026

Claudia

Front desk staff are very friendly and helpful.

10/10

Exceptional

30 Jul 2026

Jessica

Staff very nice

10/10

Exceptional

29 Jul 2026

Susan

Staff was especially helpful and friendly.

10/10

Exceptional

29 Jul 2026

Michaele

Ocean view room was awesome!!

10/10

Exceptional

28 Jul 2026

Charles

Beautiful hotel. Great beach access and wonderful staff. Elevators are a little slow but besides that everything was wonderful

8/10

Excellent

27 Jul 2026

Daniel

The stay was nice. Good location.

10/10

Exceptional

26 Jul 2026

Nidia

La ubicación es excelente y la estadía la única sugerencia es que la zona de la piscina deberían limpiarla más constantemente

8/10

Excellent

25 Jul 2026

Nichole

The hotel was nice and well maintained. The breakfast was not very good. I didn’t even get breakfast the second day and the parking was inconvenient and the cost was 18$ a day.

10/10

Exceptional

25 Jul 2026

Mohammad

The staff they were very nice very helpful. We like staying there. This is our second time me and my wife enjoyed it right on the beach and the hotel was very clean. Very neat and steps are very family always.

10/10

Exceptional

25 Jul 2026

Kelly

Great views nice hotel

10/10

Exceptional

25 Jul 2026

Aaron

Had a great stay here parking is tight but its expected on a beach front hotel

6/10

Pleasant

24 Jul 2026

Hannah

Mattresses were uncomfortable even tho Bed linens were very nice.
Our bathroom needed a deep cleaning in corners and edges where surfaces meet. We were out of hand soap by the first full day and it wasn't refilled. Knob from balcony door fell off in my hand. Lady at the front desk at checkout was rude and seemed annoyed that I tried to interact to verify my room charges and never offered an invoice. Also IHG tries to punish guests for booking with a third party and refuses to add the stay to your ihg account. I don't care about the useless \"rewards\" but it is illogical that they force you to talk to employees who would actually prefer you didn't. One of these areas wouldn't have been a big deal. Restaurant downstairs was a pleasant surprise. Entire stay was fine but I wouldn't go back either.

8/10

Excellent

24 Jul 2026

Kisha

Clean overall. The staff was very responsive and polite. Not much parking space available in the main lot, but the overflow lot was relatively close by, and they offered valet for no additional charge. Beach view was amazing. I would stay there again.

8/10

Excellent

24 Jul 2026

Angela

Staff was great. Only thing I saw that was bad was I read on the direct website as well as hotels.com that parking was $18/day but front desk lady told me $25/day. When I questioned it she said she would give me $18/day. I also heard $25 quoted to other guests checking in. So that was sketchy. The left elevator kept stalling and not moving. Lastly the pool water was murky and cloudy so we didn't use the pool. That all being said, I actually liked this hotel overall. Staff was friendly and helpful, the restaurant served delicious adult beverages, the room was clean with a great view of the ocean and in a convenient location to everything.

8/10

Excellent

23 Jul 2026

Gabriel Lamonte

The staff were very kind, respectful and helpful. The room was nice. The pool was not inviting at all. It was actually very disappointing. Charging travelers $16 for a continental breakfast, not cool. Other than that, the stay was nice.

8/10

Excellent

23 Jul 2026

Sarah

Convenient access to boardwalk and beach. Clean and comfortable. All rooms have an ocean view. Inconsistent housekeeping service.

10/10

Exceptional

23 Jul 2026

Anna

Excellent stay. This hotel was in the middle of everything and very easy to get around. Only thing I was not excited about was the restaurant. Breakfast was good, but not much of selection for lunch and dinner. Lacking on the air conditioning on the very humid days we were there as well. But other than that, rooms were clean and staff very helpful.

10/10

Exceptional

22 Jul 2026

Justin

J

10/10

Exceptional

21 Jul 2026

Dana

The hotel was great

Partner

10/10

Exceptional

20 Jul 2026

Adlin

El cuarto muy bueno,limpio muy comodo

Family

10/10

Exceptional

19 Jul 2026

Luis

Limpieza y muy agradable la verdad

Family

8/10

Excellent

18 Jul 2026

Gina and Rod

Helpful staff. Good location. Clean

Partner

8/10

Excellent

17 Jul 2026

Edward

Great view

Partner

10/10

Exceptional

17 Jul 2026

Deasia

The room was nice

Family_with_children

6/10

Pleasant

17 Jul 2026

Santana

Little over priced for what it is . And once u get there pool not like the pics and you have pay extra to park at the motel. And pillows are worst things ever . But friendly staff and helpful and the restaurant is good

Family_with_children

4/10

Poor

16 Jul 2026

Alfredo

Most of the hotels let you keep your car in the parking for the rest of the day after check out.
Also when a told them about it,they gave me attitude saying is under my responsibility if I leave the car in the parking.
The rooms are way different than the pics in the ad.

Family

10/10

Exceptional

15 Jul 2026

Aris

Great stay. Great location

10/10

Exceptional

14 Jul 2026

Kayla

The rooms were clean and spacious. I liked how quick staff was to replace a refrigerator in our room that wasn’t working. Great views from the balcony and quick easy clean access to the beach directly from the lobby.

Family_with_children

8/10

Excellent

13 Jul 2026

Stacie

Parking is very limited on hotel site. Beach view was beautiful. Staff friendly and helpful. Got locked out on balcony due to door randomly locking from the inside on its own.

Friends

10/10

Exceptional

12 Jul 2026

Rajul

We had a pleasant stay with kids. Hotel staff including valet staff. Food, beach access rooms where great.
Breakfast can have move variety, it will be great

10/10

Exceptional

12 Jul 2026

kim

I had a really really good stay and will definitely be back

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Geobani

Great stay! It’s a must for summer with kids

Family_with_children

10/10

Exceptional

11 Jul 2026

ION

Good hotel, restaurant needs improvements, and it’s too pricey

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Jaqueline

Muy buena attention y sobre todo me gusto la y gene son muy linpios los recomiendo al 100

10/10

Exceptional

10 Jul 2026

Isabelle

Excellent hôtel. Les chambres sont belles et propres, la vue est magnifique et le personnel très chaleureux. Deuxième séjour à cet hôtel et j'y retournerai assurément !

Family

8/10

Excellent

09 Jul 2026

Kerry

restaurant food needs improvement

Family_with_children

10/10

Exceptional

06 Jul 2026

Rajesh

Great location, property and everything you want during your vacation.

Family

10/10

Exceptional

05 Jul 2026

Krystal

The staff was amazing, everyone was so friendly. They remember your names and are very personable. The view from the balcony was perfect, the food was really good. Kids eat free for breakfast lunch and dinner was an added bonus! The bed and pillows were comfy. No complaints at all! We will definitely be back.

Family_with_children

8/10

Excellent

04 Jul 2026

Jessica

Great view, clean room, staff was friendly and it was enjoyable stay. The patio had a great view , furniture out there was not the most comfortable .

Family

10/10

Exceptional

02 Jul 2026

Tammy

Clean rooms, only think I didn't like was having to pay for parking and breakfast.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Kawanis

Hotel staff was amazing. The room was clean and great ocean view. The restaurant was delicious and kids eat free. The only thing was you pay 18 dollars a day for parking. That’s good to know. It didn’t apply to me bc I didn’t have a car.

Family_with_children

10/10

Exceptional

01 Jul 2026

Kelly

The entire staff was outstanding!

Friends

8/10

Excellent

30 Jun 2026

Shelly Lee

AC unit is super loud

6/10

Pleasant

30 Jun 2026

Arnold

Room was decently clean upon arrival. Was hoping for daily room cleaning due to the sand etc, young kids and the like. First morning, staff came in and started making the beds…without changing linens. I inquired; she then informed me cleaning is considered a full service and must be requested, and is automatically done on the third night of your stay. I requested a full service. They never came. On the third day, full service never happened. I went to front desk to inquire, they kept saying they’ll send someone and they never did. I went to the desk a couple times throughout the day, until the last time I was informed that the cleaning staff had left for the day. The person grudgingly offers me $100 off the stay. That was pretty nice of them I suppose. I would rather have had a clean room. We don’t live dirty at home….vacation shouldn’t be dirty, in my opinion. Maybe it’s me, I don’t know.

Pluses: it’s right on the beach which is great. The restaurant was decent in a pinch: shrimp tacos are fire, the wings are actually pretty good, and pizza not bad. Parking can be difficult in their lot. They have an overflow lot that’s close, that had its tough moments too, but was overall easier to manage. Hope this helps.

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

tiana

The room was clean, you had nice staff and very helpful staff there but two of the lady's was not. The breakfast was the same everyday. Beachview was great. The pool was always cloudy looking and dirty, I dont recommend getting in the pool. Overall it was alright, I seen worst

Family_with_children

10/10

Exceptional

29 Jun 2026

Joanne

We had an awesome experience at the Holiday Inn Oceanside on 21st Street in Virginia Beach! The staff was so attentive and helpful. The building and rooms were updated and clean. We would most definitely stay there again!

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Aimee

This hotel was in the perfect location for us. The beach was right there. We could walk to all the shops and restaurants. The staff were very friendly and helpful. Our view of the ocean from our balcony was amazing. The hotel restaurant was excellent. I would definitely stay here again

Family_with_children

8/10

Excellent

28 Jun 2026

Thomas

The staff was super helpful and kind. The restaurant staff has no idea how to prepare a steak.

Family_with_children

10/10

Exceptional

26 Jun 2026

Andrew

Great location on the beach. Room was very clean and all of the staff were super friendly.

Partner

8/10

Excellent

25 Jun 2026

JOSHUA

The hotel itself is fantastic, being right on the ocean and being able to hear it while you sleep is truly relaxing. The rooms themselves are a good size with nice amenities. All of the staff were kind, helpful, and genuinely seemed excited to assist you however they could. Definitely will return to this hotel as the experience was amazing. However there were a couple issues, first the hot water didn't work overnight. I tried taking a hot shower around 3am and the water was only cold. It wasn't until after 630am that the hot water was available to use. Also the restaurant Hemingway's, great atmosphere, cute decor, food was solid, but the drinks had almost no alcohol in them, which for the price was frustrating, and we had our waitress come back over 3 times to tell us certain items were out of stock, ingredients that were featured in a number of dishes. Also our waitress, while nice, seemed lost. She put in wrong appetizer order, after she initially forgot to put it in because it came after our meal, and we got more help from other staff when it came to removing finished plates or refills. Lots of great food options nearby, unfortunately Hemingway's isn't one of them.

Partner

10/10

Exceptional

23 Jun 2026

Kenya

Perfect location staff was friendly and very helpful

Family_with_children

10/10

Exceptional

23 Jun 2026

Jayme

Great location! Beach was wonderful and easily accessible.

Partner

10/10

Exceptional

23 Jun 2026

Sabrina Chevonne

This was a really awesome hotel stay that exceeded my expectations! The location was right in the middle of everything and beachfront accessible. The staff was friendly, helpful and knowledgeable. The room was clean with a great view.

Family_with_children

10/10

Exceptional

23 Jun 2026

Jessica

clean room, nice view of the beach, helpful staff.

negative is breakfast not included

Friends_and_family Friends

10/10

Exceptional

22 Jun 2026

GENEVIEVE

The hotel is centrally located on the Boardwalk and convenient to everything. Very convenient for families or anyone, you really don't have to move your car once you are there!

Partner

8/10

Excellent

22 Jun 2026

Eileen

Cleanliness was just ok. Didn’t want to look at anything too close. Seems like it has had a facelift. It’s a dated hotel overall but fine for the beachfront. We enjoyed our location and the staff were very pleasant and helpful. Special shoutout to Rocky at the front desk. She was awesome.

Partner

10/10

Exceptional

22 Jun 2026

Mary

This hotel is perfect. Room was clean and comfortable. The restaurant down stairs has amazing food. Staff is helpful and pleasant.

Family_with_children

10/10

Exceptional

22 Jun 2026

Karen

Absolutely Fabulous Hotel with an Absolutely Amazing Breakfast Bar! Everything We Needed or Wanted to Do was Right There Within Walking Distance! Great, Great, Great Hotel!!!!!!!

Family

10/10

Exceptional

20 Jun 2026

Kenneth

Room was very clean and had an amazing view of the ocean

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Kali

Great hotel in a great location. Our only criticism was the ever present smell of pot in the room and in the hallways. We understand it's legal but it's a non-smoking hotel therefore it shouldn't be allowed inside the hotel.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Jasmine

clean rooms with nice beach views

8/10

Excellent

19 Jun 2026

Laura

Great location overlooking the water, we loved our view. Our room was clean, spacious, and for the most part well-maintained, although the outlet by the bed didn’t work so we had to charge our phones across the room. Not a big deal.

The one disappointing part of the stay is that you are charged for parking, but there are not enough spaces for everyone’s cars. So they have valet parking (at no extra charge other than the tip), but that was pretty disorganized and sometimes you have to wait a while for the valet, which made the valet parking feel like an inconvenience. But aside from that, we really enjoyed our stay.

Partner

10/10

Exceptional

19 Jun 2026

ashley

Very friendly staff, wonderful breakfast buffet, room was absolutely beautiful, very clean property, nice location, would definitely stay again!!

Partner

4/10

Poor

19 Jun 2026

Glen

Need to add in description before reserving a room is that there’s no free breakfast also have to pay for parking also couldn’t pick up hardly any channels

Friends

10/10

Exceptional

18 Jun 2026

mirian

Hermoso lugar

Family

10/10

Exceptional

17 Jun 2026

Verified traveler

The staff was absolutely amazing the women that gave us our room seen how tired and worn out we where she did everything she could to get us unloaded and into our room fast even though we was way to early for check in and the night guy I lost my room key and it was late no problems new key do you need anything else more then happy to help like other places I have visited at night they don't want to help this guy was great we really enjoyed our stay they were great thank you

Family_with_children

10/10

Exceptional

15 Jun 2026

Shaquita

Great staff and ocean views room was breathtaking 😍

10/10

Exceptional

14 Jun 2026

Kayla

Wonderful!!!

10/10

Exceptional

14 Jun 2026

Joanna

The view was beautiful

Partner

10/10

Exceptional

10 Jun 2026

Shari

When I booked my stay parking was included but when I checked out I was billed for each night of my stay

Partner

10/10

Exceptional

10 Jun 2026

joseph m

Clean room good amenities and a beautiful view. Loved it.

Partner

10/10

Exceptional

10 Jun 2026

Jayant

Staff not perfect

Friends

8/10

Excellent

08 Jun 2026

RONALD

The staff were very nice, helpful and respectful. The Breakfast was always very good, with something for everyone. Loved the beach, very clean. The rooms were good, but I think they could have been vacuumed a bit better.
We really liked walking the board walk and seeing all the activities that were happening.

Family

8/10

Excellent

05 Jun 2026

Kim

Our stay was ok. The bedsheet was stained and the pillows had a smell. The pool was nothing like the picture. The staff was great. Hemingway's food was great as well!

Partner

10/10

Exceptional

05 Jun 2026

Tricia

This was our first trip to VB. Having the highway/road dump right into the parking lot made it sooooo easy to find. Quiet, clean, friendly staff, great beach access, close to some great restaurants.
The only bad thing was the breakfast buffet. Everything was cold.

Friends_and_family Friends

10/10

Exceptional

04 Jun 2026

Vincent M

Clean fun I’m

Partner

8/10

Excellent

04 Jun 2026

Simone

If there was an outdoor pool it'd be perfect. Everything you need is within walking distance.

Family_with_children

6/10

Pleasant

04 Jun 2026

craig

under bed was filthy
shower pressure was low

Partner

10/10

Exceptional

03 Jun 2026

Janice

Good place to stay room clean facilities was excellent

Partner

10/10

Exceptional

02 Jun 2026

nicholas

Good

Partner

10/10

Exceptional

01 Jun 2026

Rebecca

Clean room and nice staff. Closeness of the beach was wonderful. Love the free self-service laundry.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Lindsey

From checking in to checking out, we had a wonderful experience! The concierge at check in was extremely helpful and gave us excellent dinner recommendations. The room was spotless and had the most perfect view. The valet was super helpful to have considering there was limited parking available. The restaurant inside was delicious. We did not use the pool, but it was a good size and had tons of kids enjoying it both days. We have no complaints and will absolutely book here again when we come back to vacation! It’s also right in the middle of everything so we could easily walk to all of the shops and restaurants we wanted to visit!

Partner

10/10

Exceptional

30 May 2026

Christopher

Very nice place and great staff. Right by everything.

Family_with_children

10/10

Exceptional

29 May 2026

Dwight E

Nice hotel with a restaurant and bar. Rooms and lobby looked new. Parking was in front of hotel and the overflow parking was a block a short block away.
Stay was in the middle of the boardwalk and oceanfront was great. Everyone was friendly and nice. I think one of the best price oceanfront hotel in Va Beach.

Partner

10/10

Exceptional

25 May 2026

Patricia

Great location

Family

10/10

Exceptional

24 May 2026

Angela

Great all around experience