Name: Ramada Plaza by Wyndham Virginia Beach Oceanfront
Address: 2809 Atlantic Ave, Virginia Beach, 23451, US

2/10

Poor

31 Jul 2026

Shona

The ocean view was beautiful, but the rest of the stay was unacceptable. I arrived at 3 a.m. on July 16 to a dirty lobby and unclean bathrooms. The night clerk said he could not check me in because he had already completed the night audit. He handed me a key after checking the room, but the room had not been cleaned at all. The floors had not been swept, sand was in the bathroom and tub, and dirty cigarette butts were throughout the room. There were no towels, no soap, and no garbage bags. The ice machines did not work during one of the hottest weeks of the year.
At 8 a.m., I attempted to check in again, but the clerk said her manager would not arrive until noon. When I asked about breakfast—one of the reasons I booked—she directed me to a 7‑Eleven. I returned multiple times and was repeatedly told to come back later. At 4 p.m., after waiting more than 40 minutes, I was told everything was “fine,” yet I still was not officially checked in. Another guest reported that someone else’s belongings were in his assigned room. The room number he gave was the same room my daughter had been sleeping in, even though I had never been checked in. They moved him and told me I was “okay,” but still did not complete my check‑in. I was also told someone would discuss a credit with me because my stay was supposed to be July 16–19, but I never had the opportunity to speak with that person again. There was no housekeeping, no amenities, no functioning ice machines, and no proper check‑in process

4/10

Poor

30 Jul 2026

Daniel

The room was dirty. The indoor pool was dirty.

4/10

Poor

30 Jul 2026

Rachael

Mildewed shower curtain

NO Towels at check in• waited 6 hours

Headboards falling off the wall

Microwave and AC worked when it wanted to

Front desk person at check out • NOT helpful at all. I asked if she knew if a cart was available to get our luggage. She said if you don’t see one around the corner, all are in use. COOL. But after my 5th trip and seeing NO ONE with a cart in the lobby, in the parking lot or legit anywhere… the least she could have done was helped me
Locate one. But she was lazy.

Pros • Oceanfront and our ladies at CHECK IN were awesome. VERY friendly and just bubbly and kind. Very welcoming

6/10

Pleasant

29 Jul 2026

Gwendonly

There were two beds in the room; one of the bed’s sheets looked dirty; they only had thin sheets on the beds, no other cover. There weren’t any towels in the bathroom. However, when I called the front desk they did send towels and additional blankets.

4/10

Poor

29 Jul 2026

April

The room was ehhh..you can see that the room was not thoroughly cleaned when looking at the dust on the tv and stand. The bottom sheet was stained--it was gross. The balcony door wouldn't open on the 7th floor, but my husband had tools that we were able to get it open. When you got off on the elevator on the 7th floor, there was a dirty rag and cup/trash on the floor that was there from Sunday when we arrived and not cleaned up until Tuesday. I will not stay here again. I'm very disappointed.

2/10

Poor

28 Jul 2026

Susan

The room had a bad smell when entered. The sheets stunk so much, it made me ill to have it on me. One of the bath towels was dirty with what looked like makeup. The shower curtain was moldy. The room was really repulsive. Fortunately, the weather was beautiful, and we did have a beautiful view of the beach when we went out onto the balcony. The sliding glass doors looked like they have never been cleaned along with the mirrors in the room. I don’t think they even vacuum. Sadly, we will have to find another location for our next stay. This place was just repulsive & gross.

6/10

Pleasant

28 Jul 2026

Jennifer

The location is perfect. We were able to see the fireworks and the movies being played on the beach at night from our balcony. The view of the beach and ocean are great! They do not provide blankets, you have to ask for them. We only had two towels for a five night stay, so we had to keep asking for towels. The room had no hand towels or wash clothes, you have to ask for them as well. The room itself was clean but the Galway was not vacuumed our entire stay. The coffee machine in the room did not have what it needed, we asked atleast three times for three days before I was finally told they were out of them and expected to be in the next day. Not enough handicap parking available and the overflow parking garage is across the street. The pool was ok, they had very nice pool towels which was a plus. They did not have enough chairs at the pool. They only service the rooms if you request it to be done. When I checked in after paying thru a third party, I was told I had to pay a resort fee of $70. They were short staffed but everywhere is nowadays. If we were to go again, I would consider staying there but this time I will know that you have to ask for everything. Some complaints from other people were that their room did not have toilet paper or any of the needed things like towels, ect. They only have ice machines on certain floors. I rated it ok because of all of this but the room, location and view were fine.

2/10

Poor

28 Jul 2026

dali

I've been an Expedia customer for nearly 15 years and have booked hotels around the world. Until now, my experiences had always been positive. This was, without question, the worst hotel experience I've ever had.
I was traveling with my wife and children and politely requested a room away from the elevator because, in the past, elevator noise had kept my children awake. As someone who worked at the front desk for Choice Hotels for five years, I know that requests like this are routine and are often accommodated whenever possible.
Instead of helping, Holly, the front desk employee assisting me, immediately became defensive and refused my request. When I asked for a supervisor, I was told none was available. Holly then told me she would not continue speaking with me unless my wife and children stepped away. After they left, I again tried to explain my request.
When I questioned why other guests appeared to be able to change rooms while my request was being denied, I said I felt I was being treated differently. At that point, another front desk employee, Tanya, joined the conversation and repeatedly told me to \"shhh,\" \"calm down,\" and said I was being loud. I did not believe I was being loud, so I asked another guest in the lobby—who was also speaking with the front desk about her own room issue—whether she thought I was being loud. She replied that she did not and added that she was also having the worst experience.
Shortly afterward, Holly gave me an ultimatum: accept the room

10/10

Exceptional

27 Jul 2026

Dulcina

Awsome views,2 pools, lots of things to do in walking distance 😀 😄

2/10

Poor

27 Jul 2026

Matthew

I was in room 415 when we got there there wasn’t a handle in the shower so we couldn’t take a shower called maintenance that came and fixed it right away. After this, I noticed there was a leak in the ceiling. Water was dripping into our shower from the ceiling above. This was never addressed and they told us they were gonna move our rooms, but they never did. On top of all this the one sink we had in the bathroom was clogged from the day. We got there till the day we left. I would not stay here again.

2/10

Poor

25 Jul 2026

Barbara

This place went downhill since we stayed 3 years ago.
Although it’s advertised with an indoor pool, it was under renovation.
There was mold on the shower curtain.
The AC was set at 78. We melted.
There was a pile of sand on the balcony with a joint in it.
The location was the only thing great about it. Lesson learned.

8/10

Excellent

25 Jul 2026

Maureen

The room was ok. Indoor pool was freezing. Guest laundry facility not sufficient.
Staff were very helpful. Wonderful location. I would book again

2/10

Poor

25 Jul 2026

Tara

The staff on the day of my check in was rude everyone else was nice. They charged me $40 for an upkeep fee of my room and no one ever came in and gave us fresh towels. There were stains on the walls, lamp, half the detectors and outlets were basically hanging on the walls. The microwave was dirty. The view of the ocean was beautiful but the hotel itself needs some remodeling or something because I felt gross.

2/10

Poor

24 Jul 2026

Donna

Both pools were out of order. We got stuck in the elevator.. the room stunk like mold. The bathtub wasn’t usable it leaked and was stained moldy and dirty. There were no blankets on the bed we had to call for them. It was a terrible experience. We ended up stay with friends most of the time. We were handicapped so getting to the beach was almost impossible.. we really depended on the pools. I spoke to the Assistant general manager he agreed to do a %50 discount. He said Expedia needed to contact them to verify the discount and Expedia will take off the discount.

4/10

Poor

24 Jul 2026

Aaron

We chose this hotel because of its location, but that was the only positive part of our stay. Everything else was extremely disappointing and not worth the price we paid.

The hotel advertises both an indoor and an outdoor pool, yet both pools were closed during our stay. We were told the closures were due to the weather, but after speaking with other guests, we learned the pools had been closed for at least two days before we arrived. If the hotel knew these amenities would not be available, guests should have been informed before arrival or at check-in instead of providing misleading information.

The room was outdated and poorly maintained, with old, worn furniture and an outdated television. Our balcony had only one chair, while neighboring rooms had two, showing a lack of attention to guest comfort. The bathroom was filthy and appeared not to have been properly cleaned before our arrival, which was completely unacceptable. Cleanliness is a basic expectation at any hotel, especially considering the price we paid.

To make matters worse, there was constant drilling and construction noise throughout our stay, making it nearly impossible to relax. The hotel also had only one working elevator serving guests. We were staying on the eighth floor, and every trip required waiting in long lines because only a few people could use the elevator at a time. At no point before or during check-in were we informed about the elevator issue or the ongoing construction.

10/10

Exceptional

24 Jul 2026

Diana

It was the terrible. Motel/Ramada is old and it appears that it has never been updated. Paint pealing, hand marks and dirt on walls, trash in hallways. Both indoor and outdoor pools were OUT OF SERVICE, arcade room has 3 machines, TV old, beds are extremely small, sheets didn't fit bed, bed very uncomfortable. Management stated basically what did I expect being on beachside and old bldg. Outside pool was ACROSS the street. Would not recommend to anyone.

4/10

Poor

24 Jul 2026

KRISTOPHER

Indoor pool broken, all but one elevator broken. The assigned us a dirty room. I booked a wheelchair accessible room and was told they didn’t have any.

2/10

Poor

23 Jul 2026

Nejat

Holl

2/10

Poor

22 Jul 2026

Whitney

Wouldn't recommend. Both pools were closed the entire stay. An elevator had it's door open that wouldn't close and no one seemed to mind , anotherelevatorwould skip floors and just not move. Our balcony door and it's lock were broken. The balcony chairs were broken. There was a used bar of soap on our shower floor, so I can assume it wasn't cleaned, but we couldn't check in until after 4pm because the room was being cleaned. The outlet overheated charging my phone, the other outlet was hanging out of the wall. There were open holes in the walls and ceilings. We had to ask for towels and blankets, there was only a sheet covering the beds. Our key cards deactivated twice. The doors said they would be locked after hours, but they weren't. I get that all beach hotels at a certain price have an expected \"charm\" but there were levels of unsafe to this place that were really not okay for traveling women and children.

10/10

Exceptional

22 Jul 2026

Vonda

Everything was good except the indoor pool was closed

4/10

Poor

21 Jul 2026

Amit

The room was VERY TINY, even with only two double beds. It was advertised as sleeps 5 but there was barely space for the roll out bed they provided, we had to hop over things to get in and out of the bed. I didn't even like the blankets provided. There were stains in the bathroom, the elevators and the carpet wasn't the cleanest, the bath didn't drain properly. View was great and Staff was polite so I guess it has that going for it. Would have liked the indoor pool to have some place to change or dry yourself so that the walkways wouldn't be dripping wet and slippery from people making their way to the elevator from the pool. And some lights in the pool area would have been nice too, it was dark and dingy in there. For the high price, it was easily one of the most disappointing hotels I've stayed at.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

mohamed

It verygood

4/10

Poor

20 Jul 2026

Zerin

The Air condition in our room was making a noise whole night made it heard to sleep. Overall property, elevator, beds, amenities rooms are very old and poor condition.

Friends_and_family Family

4/10

Poor

20 Jul 2026

Jose

Never back again,terrible service,I aks for one simple spoon and the person on front desk say I DONT HAVE and say Next!!!

4/10

Poor

20 Jul 2026

Aprile

The staff at the desk were helpful and accommodating. Some were just over the top nice and fun. The convenience of accessing the beach was perfect and the location of the hotel is great. Easy walking to several good eats places. The rooms however, another story. The toilet shower area very old, floors not well cleaned there or in the sink area. Peeling paint, no hangers for garments, just all kinda grungy. Coffee pot didn't work, second one delivered was dirty inside with tons of old grinds and the third one leaked water terribly. Had to put a wash cloth under it and use it near the sink.Although we did not need it the refrigerator was not in working condition. The room furniture could have been arranged in a different manner for improved living comfort. The bed was comfortable, a real plus. The only chair to sit on was right infront of the wall airconditioner unit, making it impossible to use. The sliding door required great effort to open and close. The only working ice makers were on the 6th and 7th floors, we were on the 1st. Although we did not expect the Taj Mahal for the price we paid, better cleanliness and a couple small conveniences would go a long way to improve our review.

2/10

Poor

19 Jul 2026

Chris

Room was very dirty. Paint was chipping in the room, outside in the hallways, and in the elevator. Sink and shower water stopped working for a while. No blanket on the bed. Just sheets. No washcloths in the bathroom. Just towels. Balcony was very dirty. The TV remote was absolutely disgusting. It was caked with who knows what.

Self

4/10

Poor

18 Jul 2026

Rebecca

Restaurant staff wass amazing! Rooms were old and dingy. Needs a full remodel. View was perfect!

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Chamroeun

Great place to stay!! Staff was very awesome !

Friends_and_family Family

2/10

Poor

17 Jul 2026

Josseline

La habitación estaba sucia

10/10

Exceptional

17 Jul 2026

Sarah

Amazing.

Friends

2/10

Poor

16 Jul 2026

dung

The Ramada Hotel is no good , no clean no service .

Family_with_children

4/10

Poor

16 Jul 2026

Brian

Location on the beach is best quality of this hotel. Rooms are outdated, facilities are generally old and unkept, lack of breakfast options in hotel is unlike most others in area.

Family

4/10

Poor

15 Jul 2026

pierre

Beach view is the only redeeming feature of this stay. The hotel is in disrepair, paint is peeling everywhere, the walls are beat up, the doors barely close, the shower is leaking and the tub has many dents. Some towels from previous guests were left in the bathroom. The hallway is 100degrees. And on top of this they charge you a $27 resort fee for no reason. It was never mentioned on the website. This hotel is not worth $80/ night. Staff also mocks you when you ask why there is a resort fee.

Friends_and_family Friends

4/10

Poor

14 Jul 2026

Rachel

I would not stay here again. The location is great, but: our room had chip crumbs all through it, the sink barely drained, my husband had to pull a hair ball out of the shower to get it to drain, they shut the water off without warning, the hallway on the 4th floor smelled bad, one of the elevators broke down with people on it while we were there, they didn't have basic things like enough towels or coffee supplies when we asked. The towels and bedding were stained up. One night, there was band outside for the restaurant and had really loud speakers so we couldn't sleep. When I asked the front desk about when they would be done, they didn't know and I was told that they weren't required to tell guests about that sort of thing.

Family_with_children

4/10

Poor

13 Jul 2026

Alsha

The east-facing beach view rooms were the only relief. Early morning you see dolphins and birds in the ocean. The toilets were not cleaned properly while checking into the room and since it was nighttime the housekeeping staff wasn’t available, so the front desk gave us an option to change rooms. The new room didn't have towels and duvet on the bed which we had to call and ask from the front desk. The carpet in the rooms felt old and dirty.

Pet

2/10

Poor

13 Jul 2026

Kathryn

This hotel is in terrible shape: showers don't work, air conditioning doesn't work, paint peeling off the walls, filthy common spaces, and more. The staff did the best they could to be helpful but it was hard for them to cope with all the problems. Apparently the hotel is about to be renovated - stay far away until that happens.

Family

8/10

Excellent

13 Jul 2026

Ana

The room was good. The beach view was spectacular. Staff was very friendly.

Family_with_children

4/10

Poor

12 Jul 2026

Melissa

Arrived 2 hours before check in time, was told no early check ins due to amount of reservation which is understandable and there was no option when the reservation was made to request early check in. Spent two hours watching approximately 15 people go and check in early. Finally check in and get to our room and there were no towels, every light, the microwave and fridge was unplugged and ac was off(it was 91F outside. First night there every elevator in the hotel except one broke down and remained that way for 9 of the 10 days we were there. The floor we were staying on had the over head central air set to heat at 89F the entire time we were there as well so you got off the elevator to a wall of heat. Requested a change of sheets and it took two DAYS because the first two times we asked they didn’t bring them, the third time they brought the wrong sheets and the forth time I had to hunt house keeping down for them finally. Hotel also blocked an entire row of parking spots in front of the hotel where is easily accessible for “trucks” for 4 days and the trucks were there for less than a day. Was using the outdoor swimming pool and got locked in for almost an hour because they never unlocked the gate only propped it open and it got closed, it took 3 people hoping the fence and almost an hour for hotel staff to come unlock the gate so people could get out. Over all terrible. Will not return to this hotel or any other of this franchise.

Family_with_children

2/10

Poor

12 Jul 2026

Quincy

The hotel was very unorganized. When we arrived people were in the lobby arguing with staff about several issues that they were having with there rooms. I got my keys and went up there were no towels in the room nor bed blankets or spreads, I called several times for towels and blankets and we didn't receive anything. We weren't able to take bathe at this hotel the whole time. I also noticed mold in the shower and trash on the floors. I told staff about the issue and they hung up on me. This was a horrible stay.

4/10

Poor

12 Jul 2026

Dawn

We did not get the room we reserved. We ended up with a different one, air conditioner was filthy. Room was dirty. tub would not drain. Had to play with the toilet handle to get it to stop so you could flush it again. The restaurant didn’t have no breakfast options. They were only open for dinner, so there was no amenities for breakfast.

Partner

2/10

Poor

12 Jul 2026

michael

The entire place is disgusting!! It's falling apart, and extremely dirty. Our carpet had basically standing water on it just inside the the door. They came up and sucked it up with a carpet machine and put a blower in there to dry it. Ot just kept coming back and nobody checked to see where it was coming from. Thankfully we had the blower because the A/C barely worked.

On our first day there only 1 of 4 elevators was working and we heard from multiple guests that they got stuck in one of the others, only to find out it got stuck at least 4 times that day. Then they turned it back on and it got stuck so more that day.

There were no towels, wash rags, or blankets in the room when we arrived so we had to ask for them and even then it was like pulling teeth.

The pools were filthy and a bunch of people got locked inside the gated area for the outdoor one and had to climb the fence.

The entire stay was absolutely terrible. The only good thing was the location of the hotel.

I would never return to this property!!

Friends_and_family Family

2/10

Poor

12 Jul 2026

dung

I’m sorry but the service REALLY BAD it’s not what I’m expecting it. It’s not the same as show on the website. The Room are dirty and dusty. The floor is HOT and no AC. Never back again.

4/10

Poor

11 Jul 2026

Nathan

Million dollar views. And a good restaurant. The bad part... No blankets on the bed. No mattress protectors on the bed. No large towels to shower with. Had 2 hand towels and 1 wash cloth for 3 guest. Floor hadn't been vacuumed. Toilet wouldn't flush. The shower was really hard to turn on. The balcony door was like dragging an elephant in the sand to open and close. Claimed to have continental breakfast and didn't. Air conditioner in the hallways were blowing hot air. Had elevators that weren't working. Needless to say one night there was more than enough.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Mary

It was a place to lay your head down. It needs some work down. I did love the balcony view.

Family_with_children

4/10

Poor

10 Jul 2026

Charlotte

Room was dirty , bathroom light didn’t work, no towels in the room . Tried to call front desk never got an answer . Had to go back to front desk.on line said they had a restaurant , not opened at all. Did have a nice ocean view tho .

Partner

2/10

Poor

10 Jul 2026

Betsy

Do not stay at this hotel! The 1st room I was given was run down had water leaking from the ceiling in 2 different areas of the room. This room had a Jacuzzi tub, however the water faucet was completely gone and when the water was turned on it shot up about 6 ft in the air! I was never told to not use the tub. I was given another room which was filthy! The shower had a ton of sand in it and the bottom of the toilet was extremely dirty and had not been cleaned. One of the outdoor chairs was completely broken. I had booked a handicapped accessible room, however due to the leaking ceiling it was the last accessible room available so my 2nd room was a standard room. At the front desk others guests were heard asking for a refund. Everyone I talked to who was staying at the property was extremely dissatisfied due to the horrible condition of the hotel. I discussed this with management and was told he would load 9000 wyndham rewards points on my account and still have not seen those. He said the points would take up to 72 hrs to load and that was 5 days ago! I couldn't believe this is a Wyndham property, it's disgusting!

Family_with_children

2/10

Poor

09 Jul 2026

Zulma

I’m not usually the type to leave bad reviews, but this was by far the worst hotel experience I’ve had.

1. I booked three rooms with double beds. When I arrived, one of the rooms had only one king bed. The front desk employee insisted that’s what I booked, even though I showed her my confirmation clearly stating that all of my rooms were double-bed rooms.
2. The elevator got stuck, and the employees showed little to no urgency in trying to get us out.
3. All three rooms were very dirty. None of the rooms had towels, and when I requested some, I was told they didn’t have any available.
4. After I had already paid in full and arrived at the hotel, I was informed about an additional resort fee that was never clearly disclosed beforehand.
5. The balcony was also dirty and had trash left on it.

Overall, this experience was extremely disappointing and unacceptable. Between the room issues, cleanliness concerns, lack of basic amenities, poor communication, and safety concerns with the elevator, I would not stay here again or recommend this hotel to others

Family_with_children

6/10

Pleasant

08 Jul 2026

Elke

I know that the hotel is being remodeled next year. The paint is peeling off the walls in the bathroom, the freezer in the small refrigerator needs to be de-iced. At one point we had to have them come chip the ice off in order for the door to close. It was difficult to Simply get a small bucket of ice for a room because other guests were filling up entire coolers constantly daily. I often had to go to a different floor for ice. The hotel advertises hot breakfast available but there is none. They provided coffee in the lobby with no creamer. They have a machine for orange juice and apple juice but there was no orange juice it just came out water. We had to ask for a new coffee pot in the room only to find that the Pod holder didn't fit the coffee pot. There was no hair dryer so we asked for one and they were accommodating but it had someone else's toothbrush a lighter and a razor in the bag with the hair dryer. There are multiple elevators however one was broken down the entire time I was there and another one kept breaking down which made it very difficult.

4/10

Poor

08 Jul 2026

Emma

It was a cheap hotel on the beach. The room was clean and sheets were clean. The hallways and the elevator or decaying. The staff was the least hospitable group of people.

4/10

Poor

08 Jul 2026

Terra

Staff was excellent, property needs updated. Ac went out on us, moved to another room and still not cooling. Manager moved to a better room and Ac was working good. Pools needed cleaning.

Partner

4/10

Poor

08 Jul 2026

Portland

Room was not clean bed looked like someone had laid on it. Dirty towels and wash clothes in the bathroom and on the balcony stuff in the refrigerator carpet had not been vacuumed trash on the floor. Hallway was hot where you are sweating. Indoor pool was dirty. Website says a continental breakfast that WAS NOT. Had to go get breakfast. No bags in the ice bucket. Had to go to the floor above and get ice machine was broken. Stairwell was gross.
Had to ask for towels and make housekeeping come clean the room and change the linen on the bed.
Other people on the same floor 5th were also complaining about the same issues.
I ended up leaving two days early.

Will not stay there again. Stayed in February with no issues. Room was nice and clean.

Self

6/10

Pleasant

07 Jul 2026

Twyla

We requested the room be cleaned several days. It was not cleaned. Then when we asked for clean towels and toilet paper, we had to physically hunt down a maid and get them ourselves.

Friends_and_family Family

4/10

Poor

07 Jul 2026

Candie

Close to the beach. Property was pretty ran down. No bugs, but rooms did not feel very clean. First room we were in had a horrible air conditioner. Very loud. Room felt damp and sticky. We were right over top of a party. Walked out on the balcony and was hit with the smell of pot. Room below us had covered their entire balcony with a blanket. When the elevator would open on its doors on the second floor all you could smell was weed for a couple days. Maintenance man was very nice and changed our room. Better air conditioner but had a funny smell. It worked but I’m glad we were only there 5 days. Would not stay here again. But the Mexican restaurant in the bottom of the hotel was great!

Family_with_children

4/10

Poor

07 Jul 2026

Dori

Apart from ocean facing everything was so messy. Bed were not good towels were dirty.

Family_with_children

2/10

Poor

06 Jul 2026

Blanca

Is the worst hotel i have in my life staff so rude and instalation is so bad shape ... the pool is so small is NO good experience ....

6/10

Pleasant

06 Jul 2026

Nelson

No lo recomiendo

Family_with_children

2/10

Poor

06 Jul 2026

Corey

This place is old and nasty..for the 4th of July I stayed here..out of 4 elevators..only 1 was working on a holiday weekend..then as I go downstairs to let the front desk know I see roaches..another traveler was at the desk complaining about the same thing..I don't know what happened to this hotel..it used to be so nice..serving breakfast..now u can't even get clean towels..all I can say is..they need to tear down the whole hotel and start from scratch !!!!

Partner

2/10

Poor

04 Jul 2026

REBBECCA

Filthy, rooms smelt like mold, shower curtain and tub full of mold and dirty. Nails sticking up from the tattered carpet. NEVER AGAIN!

Family

6/10

Pleasant

02 Jul 2026

Virginia

Hotel is in a great location but is outdated and not as clean as we hoped. Value for price not bad. Probably wouldn’t stay there again though.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Chris

Elevators were barely working, vending machines are not functioning, doors were not working properly.

Family_with_children

10/10

Exceptional

01 Jul 2026

Hibah

This is our 4th year staying at the Ramada Plaza VA Beach. Beautiful oceanfront rooms. Neptune Statue seen from our balcony. Boardwalk just a few steps out the door. Large gym and nice indoor and outdoor pool. Staff is outstanding. Room super clean. Free parking (garage or outdoor ) AC nice and cold. We love it. Always sad to leave.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Vanessa

Great stay. Great staff.

Family_with_children

2/10

Poor

30 Jun 2026

Karen

My experience at this hotel was disappointing. While the staff was very kind, friendly, and made an effort to be helpful, the condition of the hotel itself needs significant improvement. The property appears very outdated and in need of major renovations and upgrades. The room and common areas did not feel clean or well-maintained, and I was uncomfortable touching certain surfaces because of the overall condition.

The bathroom was a major concern, as there was mold in the shower, the tub area appeared rusty and worn, and the faucet was missing. These issues felt like potential safety and maintenance hazards that should be addressed. The carpet, bed, seating, and overall appearance of the room gave the impression that the hotel has not been properly updated or cared for in a long time.

The one positive aspect of the stay was the oceanfront location, which was a nice perk. The staff was also the highlight of the experience—they were polite, welcoming, and did their best to assist. However, the hotel itself needs a significant renovation and improvement in cleanliness, maintenance, and overall upkeep before I would consider staying again.

Family_with_children

10/10

Exceptional

30 Jun 2026

Jaylin

We have stayed here for 3 times will be coming back! Great staff, and well maintained!

Family_with_children

6/10

Pleasant

30 Jun 2026

Cynthia

Good Qualities: This property is located on the beach. Each room is ocean view. The location is near shops and restaurants. The front desk clerk that checked us in was very helpful.

Bad Qualities: I booked 4 rooms and spotted bugs in two of the rooms. There is an indoor and outdoor pool. Both need updates and cleaning. It took a while to check-out because there were not enough luggage carts available. The clerks at the front desk at checkout were not helpful. We asked for a luggage cart and was told to look around on each floor. It is the hotel's job to provide luggage carts. Guest should not have to search each floor.

Family_with_children

2/10

Poor

28 Jun 2026

William

Awful hotel.

Self

4/10

Poor

28 Jun 2026

Carlos

This hotel is in need of repair, general areas like the elevator and at least the room I stayed in. One of the days rained really hard, the water started coming down the elevator shaft, the paint of the elevator bubbled up and popped leaving a mess behind, therefore, no elevator service due to electrical issues. The shower head was rusted due to the same issue, water filtration. Ended up just living with it, we went to have a good time, which we did, however for next time I would choose another chain of hotels, than to stay at a place that only buys the brand name of a good brand hotel

Family

10/10

Exceptional

28 Jun 2026

Zorida

My decision was based on reviews for the Ramada Plaza By Wyndham and I am so happy, I followed the reviews and took a chance because I was extremely happy where this was located as stated right next to the boardwalk. Out of the hotel walk across the boardwalk and on to the beach, which was so awesome. Now the hotel rooms needed a little bit of touchup, but that was no big deal, it was clean, no bad odors. The beds was super comfortable according to my Grandaughter, which is an A+. We were on the 8th floor and our beach view was awesome. Housekeeping, I give 5 Stars as well as to the front desk staff. So this is truly an Honest Review. We didn’t get a chance to utilize the pool but it did look inviting. Parking was also a great convenience.

Friends_and_family Family

2/10

Poor

28 Jun 2026

Kimberly

Stated there for a quick visit and the hotel was very dirty. Was under staff , room was terrible dirty bathroom looks like it’s never been clean. And the smell of the hotel was bad smell like cigarettes. Never going to this hotel again

Friends

2/10

Poor

28 Jun 2026

Robert

There was no breakfast. The carpets were dirty in the halls. The elevators were barely working and stopped once. The beach view was wonderful. The pillows were terrible. The ice cream and mexican restaurant were very good. The staff at the desk sent us to the wrong room when we checked in. The desk staff were very biased about suggesting breakfast restaurant options. I would not stay here again.

Family

2/10

Poor

27 Jun 2026

Lauren

I am extremely disappointed with my stay at the Ramada by Wyndham Virginia Beach. Considering the price I paid for an oceanfront hotel, I expected at least basic cleanliness and customer service standards, but this property failed on nearly every level.

From the moment we arrived, the room was dirty. There was sand on the floors when we checked in, and it remained there for our entire stay, making it obvious that the room was not properly cleaned. Housekeeping did not make the beds, change the sheets, remove used towels, or provide fresh towels during our stay. These are basic hotel services that should be expected, especially at a beachfront property.

Several amenities also did not work as advertised. The Wi-Fi was unreliable or completely nonfunctional, and the refrigerator in our room did not work. The bathroom was in poor condition, with visible dirt and cracks in the shower. To make matters worse, the water temperature was impossible to regulate—it was either scalding hot or freezing cold, making it difficult to shower comfortably.

Safety and maintenance were also concerning. The main hallway lights were turned off at night, making it difficult and unsafe to navigate the hallways after dark.

The most upsetting part of our stay involved the parking attendants. Despite displaying a valid parking pass and being registered guests of the hotel, we were threatened with having our vehicle towed. The attendants were rude and made inappropriate comments to my teenage daughter

Family_with_children

6/10

Pleasant

27 Jun 2026

Bridget

Room was clean, although very out dated and run down. Directly on the beach, gorgeous view!

Friends_and_family Family

4/10

Poor

27 Jun 2026

Seth A

Had a great view of the beach

Family_with_children

2/10

Poor

26 Jun 2026

Kyle

Please note that I normally never leave reviews of any kind but the extreme unsatisfaction from this hotel calls for. I would not recommend this hotel to anybody and I will never stay at another Ramada by Wyndham again. There was a complete lack of staff at the front desk. The entire building felt very rundown. There was no ice machines on our floor or any that we could even find. Our room was a complete letdown. Our two pillows were about the size of a folded up towel. The towels that were in our room were dirty before we even use them. There was a half roll of toilet paper sitting above the toilet because the toilet paper roller was missing. The coffee dispenser was missing the tray so I was not able to make coffee. We asked for clean sheets and we were sent up four of the same sheets that fit over the mattress. The fan in the bathroom did not work. The front door had to be hit with a shoulder to open. Worst part was the 8 inch Elevated threshold leading from the balcony into the room. My girlfriend tripped and caught her foot on the threshold and cut her toe and ripped off her toenail!!! Let me tell you how inconvenient that was for a weekend on the Sandy Beach. Unable to turn down the volume on the TV. Got back to our room and the key card no longer worked.

Overall we were very unimpressed, very unhappy and borderline angry.

Worst hotel experience of my lifetime.

Partner

4/10

Poor

25 Jun 2026

Christine

Stained carpet, stained walls, stained bathtub, “fitted” sheets wouldn’t stay on, lumpy pillows, left an icky feeling. Probably best for a one night crash pad.

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Sarah A

Kajanae and Kayla at the front desk were as sweet as can be and extremely helpful.

Friends_and_family Friends

2/10

Poor

23 Jun 2026

Sabrina Nicole

N/A

6/10

Pleasant

23 Jun 2026

Coleen

After driving for hours, would have been nice to have a cool room and cool refrigerator to put our stuff in! They were off!!

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Anni

Nice beach view. Staff was very friendly.
Rooms were outdated and a little janky but overall was fine and it fit our needs. We would stay here again.

Partner

10/10

Exceptional

22 Jun 2026

Miriam

Ana was who helped me at the front desk. Truly I give her props for how my vacation got started! Very accommodating with the room & having a view, as well with the parking lot. Appreciate her so much, she needs a raise <3

Family_with_children

10/10

Exceptional

22 Jun 2026

Kaley

it was a great place to stay. we were in town for the point break music festival. a bit of a walk but very doable

2/10

Poor

22 Jun 2026

Marvin

We paid over 1K for 3 nights for our grandparents who were in town. They are in the late 80’s. They arrived to the room being outdated, stains, etc. missing sheets and blankets.

Their AC broke the first night. It was over 80 in their room. A technician didn’t “fix it” until 11pm. It went out again in the middle of the night and they woke up sweating. They talked to the front desk and said they were leaving for the day and the front desk said they would send someone to fix it while they were gone or find them a new room. We called that afternoon to check in and no updates. They sent someone and said it was working. When we arrived back that night it was 79 degrees. They said they had no additional rooms and they would need to leave to get credited or refunded. They still had two nights. Finally they had to teach our grandparents how to continuously reset the AC over and over for when it goes out. How unprofessional. They finally brought them a fan. Would never spend our money with this company again and will make sure to let our family and friends know. The fact they didn’t offer to credit is insane!

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Lena

Basic room, not many amenities, close to the beach

Partner

6/10

Pleasant

21 Jun 2026

JACINTO

Good

Family

4/10

Poor

19 Jun 2026

Toni

Seems like everything needs to be renovated the AC was not working but they did put me in another room.

6/10

Pleasant

19 Jun 2026

Judy

The property is run down and lacking in ammenities. We will not stay there again.

Family

10/10

Exceptional

17 Jun 2026

Abigail

Breakfast was not available, and the bed was hard. Those are the only complaints I have, everything else was perfect

Partner

4/10

Poor

16 Jun 2026

Carol

Hi,
We had basically no internet connection and I work remotely and had to go work in the busy lobby. I talked to the staff and they tried to help but couldn't resolve it.

The price was expensive each night and it didn't even include breakfast!! Please contact me about this. Thank you.

4/10

Poor

15 Jun 2026

Tina

The staff was pleasant. The hotel itself is a trash hole. Holes in the walls, stain everywhere. The air conditioning hardly works. You are supplied with no towels and have to request them. I will never stay here again.

Partner

8/10

Excellent

14 Jun 2026

Tyler

Everything was good except limited parking on hotel side had to use parking garage across the street only issue

Family_with_children

4/10

Poor

14 Jun 2026

Geovanna

the room was fine. the pillowcase was dirty upon arrival and there were cockroaches in the room.

Family_with_children

6/10

Pleasant

09 Jun 2026

jesse

The ac unit was very loud. Had neighbors on both side of our room smoking dope.

Self

6/10

Pleasant

05 Jun 2026

Mary

Hallways on the floors was hot, no ventilation. Location was great for the beach! Other than that, also got charges on my card that ws unrelated to my room. It was a legit mess. Cindy was THE MOST HELPFUL and absolutely amazing. But the night time staff was not friendly at all or even cared. The room also had a \"urine like smell\" soon as we opened the door. And stayed lingering during our stay there.

Partner

2/10

Poor

04 Jun 2026

Esther

I would advise to pay more and don’t stay here.. The place needs major renovations. Only 1 working elevator. Ice machines were broken, bathrooms were filthy, bed linens had a thin top sheet used as a comforter and no blankets to be found. Staffer shared that they had no access to linens after hours. Parking and breakfast was included in reservation but was told that administration removed those amenities without notification. Staffers were nice and helpful but conditions were beyond their control.

Family_with_children

6/10

Pleasant

31 May 2026

Ramon

Upon checking In the front desk staff, which by the way are excellent, made a face when I told them how bad the reviews were that I read, in a way that suggest “Believe them”. The cons: For us tall folks the bathroom will not work, the room has spots, cracks, something was biting us, (not bed bugs I checked), I believe the beds are a little bigger than a twin, only only elevator working, no breakfast…..the plus; great view, staff was as helpful as they could be

Family_with_children

2/10

Poor

31 May 2026

maritza

hotel wasnt very clean. We had no water for like 30min

Family_with_children

8/10

Excellent

31 May 2026

Jennie

Definitely needs updates! But can’t beat the view and location. It’s place to sleep, which is all we used it for! Would definitely book again.

Family_with_children

4/10

Poor

27 May 2026

Kelly

The front desk staff was the best part of the hotel. They were friendly, helpful, and efficient.

The hotel is very old, unclean, and the rooms are sparsely furnished. Our beds were only covered by sheets. There was no hairdryer in the room and there was only a sliver of soap set out for guests. There was a large enough gap between the door frame and the door that light shone through at night. The sliding door facing the beach was stuck and immovable. The elevators were dirty, scary, and one was out of order during our stay. The smell of weed was so strong in the hallway one morning that I wondered if the smell was going to stay with me once I left.

Friends_and_family Family

8/10

Excellent

25 May 2026

ashley d

The room was clean. Beds

10/10

Exceptional

25 May 2026

Denise

Everything was good

Partner