Hilton Vacation Club Oceanaire Virginia Beach

United States , Virginia Beach - VA
Virginia Beach, 3421 Atlantic Ave
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100 reviews shown

10/10

Exceptional

15 Jun 2026

Janet

We arrived late after traveling 14 hours and the young man at front desk was so helpful and kind. Sorry I can’t remember his name but he was great. The concierge was also very helpful and personally walked us around to see different amenities. Tiki bar restaurant was so convenient and a fun place to relax next to Boardwalk. Parking is not very close to hotel and no boardwalk to access building from parking garage but they allow you leave car in front until you unload your luggage. I would highly recommend!!!!

Family

4/10

Poor

14 Jun 2026

Tara

Needs updates

10/10

Exceptional

14 Jun 2026

Mandy

We absolutely loved our view of the ocean!

2/10

Poor

13 Jun 2026

Juan

Room wasnt ready on check in, had to wait 2 hours for a room. Towels were dirty dishes weren't washed. Dish washer smelled

Family_with_children

10/10

Exceptional

13 Jun 2026

Jasmine

Enjoyed

6/10

Pleasant

11 Jun 2026

Laura

We booked our annual trip to Virginia Beach prior to the new year at this Hilton, which was a different resort we had not stayed at previously and expected an \"Ocean View\" as that is the accommodations we had booked.. Please be advised that you will not receive an Ocean View and were told this often happens to guests due to misleading advertising by the resort. Needless to say, we were very disappointed as we book our annual trips in Virginia Beach to have the Ocean View. The staff were apologetic but there was nothing they could do to fix this as the resort was fully booked when we checked in.

10/10

Exceptional

08 Jun 2026

Juan

All good

Partner

10/10

Exceptional

07 Jun 2026

Mashell

Nice location and clean room

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

Yolanda

10 out of 10 Experience!

Self

10/10

Exceptional

06 Jun 2026

Jessica

Perfect

Self

10/10

Exceptional

04 Jun 2026

Sheren

This is the best one

8/10

Excellent

04 Jun 2026

Cheyenna

Our room had trash bag outside the room with a broom and dust pan when we arrived. Our towel holder over the sink was broken in one of our rooms.

Family_with_children

10/10

Exceptional

01 Jun 2026

Jean

Check in/out was easy. Everything was close. Had no problems. Clean.

Family_with_children

6/10

Pleasant

01 Jun 2026

MARKEE

I booked a room that said ocean view via balcony and when I arrived I was told that the view of another building and a side view of the ocean was an ocean view. If I wanted to actually see the ocean I needed to book the room with what was called ocean front …which is a play on words. To which I explained to the manager of the Hilton Oceanaire and was told there was nothing they could do to resolve the issue. And mid you I paid for the ocean view room .I wouldn’t recommend a stay there unless you call to make sure you get Exactly what you pay for …I am an unhappy customer….

Partner

10/10

Exceptional

27 May 2026

Robert

It was a good stay

Family_with_children

6/10

Pleasant

27 May 2026

CHRISTOPHER

Check in was a nightmare. We did not get checked into our room until 6 even though we did pre check in at 2. I understand actual check in starts at 4. Is it too much to ask to have the rooms ready at 4? There were several people also delayed until 6 or later to check in. We waited in the lobby and were questioned and bothered by the time share/concierge. No thank you should be a sufficient answer. Once we got to our room there was broken glass on the balcony, newly patched holes in the walls, floors that were so dirty my socks turned black and a toilet that didn't work correctly and no TV remote. I can see why they were so late checking us in. Maybe manditory cleaning once in a week long stay would be a good idea so there isn't a disater to deal with later. I will say the hotel did fix the remote and toliet issue quickly. A main issue with all of this is we were told we would be refunded for two nights. Upon check out we were told by someone else that wasn't possible since we booked thru expedia. So they refunded our resort fees. I was under the impression the cost we pay to expedia covers that but it doesn't Honesty would have went a long way in making this an easier issue to deal with. We have stayed at this hotel 4 times. I will say the extra money for an upgraded room really isn't worth it. All of their rooms are very nice don't upgrade unless you need the extra space.

Partner

8/10

Excellent

26 May 2026

Robert

Rooms were small, but offered alot. There's an indoor pool for all and and indoor 21+ pool/hot tub. There's also an outdoor pool. All were very clean. Staff was all nice.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Angela

We would definitely stay there again. When we checked in Sherese’s customer service was excellent! She was the first to greet us and what a treat to know that customer service still exist!

Friends_and_family Family

10/10

Exceptional

26 May 2026

Shelley

Great views clean room spacious room front staff was great Love the hot tub and the indoor pool so did my mom. The check-in just took a while

Friends_and_family Family

10/10

Exceptional

26 May 2026

Shelley

I love this place!! Great view, great spacious and clean room, Loved the hot tub and the indoor pool. Front desk staff is great. The only thing I didn't like was check in took a while.

Friends_and_family Family

8/10

Excellent

24 May 2026

Keith

Great place to stay lots close to do!

Family

8/10

Excellent

22 May 2026

Jennifer

Wonderful location and accommodations. Perfect for families. Although our room wasn’t ready at check in and staff was not very helpful and it took a long time to receive help.

Family_with_children

8/10

Excellent

22 May 2026

Cary

Nice location great staff and room was well equipped. The only issue was parking is a pain but overall great stay

Friends

8/10

Excellent

19 May 2026

Jennifer

Loved it only problem was the valet parking a dude said we pay for valet outside so i did via Cash App then when we check out they charge my card again

10/10

Exceptional

19 May 2026

Sandra

We loved our stay at the Hilton Oceanaire! The room was awesome and the staff were so friendly and helpful! We are already booking our stay for next year at the Hilton!

Friends

10/10

Exceptional

18 May 2026

Richard

It was good overall great for kids

Friends_and_family Family

10/10

Exceptional

18 May 2026

Dwayne

This place was immaculate!!!. I loved everything about it. The Sundeck is nice and relaxing. The outdoor pit was a great touch to the property. Check in was easy. When we checked out no one was at the desk but we did have a early flight. We left the keys on the desk bc the sign said they stepped away. Having to use your key to access the floors is a great idea from.the lobby. Restaurants and shops arevwalking distance. A car isn't needed unless you want to leave the area. We will definitely be back.

Partner

10/10

Exceptional

17 May 2026

Celeste

Very good

Friends_and_family Family

10/10

Exceptional

16 May 2026

Farshad

Great place to stay! Friendly staff and very clean.

Family

8/10

Excellent

16 May 2026

Damien

Poolside was nice .. wasn’t to crowded. Staff was very friendly ad helpful. Our room was spacious and clean. Overall great experience.

Partner

10/10

Exceptional

15 May 2026

Rachel

The suite was perfect for our family of four! Great space and great views!

Family_with_children

6/10

Pleasant

14 May 2026

Daniel

Need up the housekeeping game & work on effective communication. Do not over promise and under deliver

Family_with_children

8/10

Excellent

14 May 2026

Alex

Room was nice but NOT what I expected. There is a difference between the \"Ocean View\" and \"Ocean Front\". Ocean View was more like a view of the side of the building next to the hotel with very slight angles being able to see the ocean. Room was clean and nice value regardless.

Self

4/10

Poor

12 May 2026

Euraine

Yes, our suite overlooked the beach . Unfortunately, we had no hot water in the suite for most of our stay. We were not offered another suite but was told they were trying to take care of the problem . I would not recommend this resort.

Friends

8/10

Excellent

11 May 2026

Renard or Sheilah

Everything was nice, clean. The only issue was the noise from the construction, which didn’t have anything to do with the hotel per se. There were many eateries in walking distance and the boardwalk was nice. I would stay again

Friends_and_family Family

8/10

Excellent

11 May 2026

Shallon

Love the pool

Family

10/10

Exceptional

11 May 2026

Antonio

Nice place.

Family

8/10

Excellent

10 May 2026

Kya

Great place

10/10

Exceptional

10 May 2026

Sherard

The indoor pool and jacuzzi were great. The staff responded quickly to what we needed in our room.

Partner

10/10

Exceptional

10 May 2026

Preshus

Had an amazing experience here for my birthday, was beyond what I expected.

Friends

10/10

Exceptional

10 May 2026

Haley

My family and I had such a wonderful stay. The room and property were very clean, the pools were well kept and you cannot beat the location. The parking garage is about a block away but an easy walk. Our patial ocean room was pretty much full view. We plan to visit again.

Friends_and_family Family

8/10

Excellent

08 May 2026

Lhalyn

Very nice hotel. Magnificient view!. But housekeeping need to do better at cleaning; make sure no towels from previous guests being lwft behind. . I had several issues with the cleanliness, communication and the hotel maintenance,

10/10

Exceptional

08 May 2026

Amie

Best room in town. View is amazing. Amenities spectacular. Parking garage conveniently across the street. Nice dining options within a block. In the midst of the beach environment without the absolute craziness of crowds and partying.

8/10

Excellent

05 May 2026

Reannon

We really enjoy the 21 and over pool area. The firepit and seating area is nice. Our room had a great view and having complimentary washer and dryer was great! The facilty could use some updating/refreshing in some areas and the elevators could use a really good/deep cleaning.

Family

10/10

Exceptional

05 May 2026

Susan

I had a beach front room with balcony, the hot tub and pool were fantastic. I have recommended your resort to all my friends.

Partner

10/10

Exceptional

04 May 2026

Rosana

The only drawback was only two elevators. Difficult to get up during busy times.

Family

8/10

Excellent

02 May 2026

Milton

Beach view was perfect!! Room was clean. I will be back.

Partner

2/10

Poor

30 Apr 2026

Schquita

Horrible ecpeirmec! I booked an ocean front room and got there to a street view room. They overbooked the hotel. Worst experience ever

Partner

10/10

Exceptional

29 Apr 2026

Kenneth

Everything was great

10/10

Exceptional

26 Apr 2026

Kelly

Oceanfront beautiful view! Great hotel!

Family_with_children

10/10

Exceptional

26 Apr 2026

Ariana

Great

Self

4/10

Poor

26 Apr 2026

Christopher

Our 3 bedroom suit was dirty when we arrived. There was 3” of water sitting in the tub, trash was not emptied and smelt horrible, toilet would not flush, and floors has food crumbs and dirt every where. It took 2 calls to the front desk to get someone up to clean. We were told by the desk to takeout the trash out ourselves. The eventually sent people up to clean and fix toilet which was done. The cleaning was half hearted at best. The rest of the resort appeared clean and maintained.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Cheyann

Amazing view, wonderful staff, and very caring staff

Family_with_children

4/10

Poor

20 Apr 2026

Oleksandr

Yes

Family_with_children

10/10

Exceptional

19 Apr 2026

Emmanuel

Staff was great

Partner

10/10

Exceptional

19 Apr 2026

Malachi

It took us a hour to check in

Family

10/10

Exceptional

19 Apr 2026

Robbin

Suite, Beach view

Partner

8/10

Excellent

17 Apr 2026

Richard

Overall great property but lacks any food on site.

Family_with_children

8/10

Excellent

16 Apr 2026

Krystal

Hotel could use more amenities other than a pool. “Play room” could be much better. It is very small and hardly any activities for kids to do in that room.

4/10

Poor

15 Apr 2026

Elke

This hotel was in a great location, perfect access to the beach & boardwalk. However, the wait to get our rooms was incredibly long & anything else we requested during our stay. After driving 7 hours with kids, you don’t want to have to wait 2 hours after check in for your room to be ready! Asking for our room to be cleaned never happened so we asked for towels. There was a change in housekeeping staff during our stay however. It was a holiday weekend during spring break which made no sense.

2/10

Poor

15 Apr 2026

TIFFANY

My child couldn't use the amenities, i will never return back

Family_with_children

10/10

Exceptional

14 Apr 2026

Christina

Is a great place to go !!beach view great pools

Family_with_children

10/10

Exceptional

13 Apr 2026

Breona

There are 3 pools total at this haven. 2 inside 1 heated outside. My family and I love this place. Cant wait to go back.

2/10

Poor

13 Apr 2026

Bernadale

Check in was TERRIBLE!! It took 2 hours for them to get our rooms (3) ready. The blamed it on being 100% capacity, but they knew that in advance and should have been prepared!
At 9am the next morning, housekeeping walked in on one of our rooms before anyone could answer the door and they were naked!!

Friends

10/10

Exceptional

12 Apr 2026

Jeremiah

Yes

6/10

Pleasant

11 Apr 2026

Bernadette

Just wish we didn’t have to go outside and walk to the other side for the kids pool

Family_with_children

6/10

Pleasant

11 Apr 2026

Anthony

This stay was subpar, we had to request new towels and touch up services and still were only done half the time. Elevator was broken so traveling up and down with one elevator took forever. Coffee machine broke twice, no complimentary breakfast or snacks each morning. Will definitely be exploring other options next time we travel:

10/10

Exceptional

11 Apr 2026

shannon

The poolside seating was comfy. It was a bit busy, and difficult to find seating. We had a partial view on the side of the building; however, we could not use it because it was so windy.

4/10

Poor

08 Apr 2026

Frances

I believe it was Penny That attended me when I checked in upon arrival there was an issue with my booking through third-party. Penny the Manager wasn't aware of the third-party. (Expedia) I booked two queen size bed. I got two double beds I requested a manager and you never helped.following day I was moved to a room with one queen size bed.

At about 11 in the morning, we check into the second room to find out the bathroom was overflowing and not working conditions . in any cade my stay with you guys was unpleasant.
Front desk staff should be more accommodating and pleasant.
My family and I drove in from New York. We've been vacationing at Virginia Beach for a few years years now and have never been treated so poorly.i feel you guys dropped the ball.
I would no longer stay or would recommend your facilities to anyone.
By the way, Kaitlyn was very helpful. She was very helpful .

Friends

8/10

Excellent

08 Apr 2026

Christine

There were temporary issues, hot tub was not hot first day, gym was out of order and outdoor pool was out of order.

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

Lisa

The staff was really busy. Floors were sticky around the elevator. Most of the staff was very polite and friendly.

Family

8/10

Excellent

06 Apr 2026

Julie

Housekeeping did not come through to replenish towels or coffee and there was no sign to put on door to indicate this was needed. We had booked 2 rooms and called immediately to make sure we got adjoining rooms because I was traveling with minors. Our rooms were on separate floors and I kept being told to come back and they would switch us when there were some rooms checked out of. After coming back 4 times I gave up. Very frustrating experience, since this request was made at reservation time.

2/10

Poor

06 Apr 2026

Ashley

Went to check in at

8/10

Excellent

05 Apr 2026

Kisha

Our 1 bedroom was clean and the staff checked in with us daily

Family_with_children

2/10

Poor

05 Apr 2026

Mary

We arrived but our room wasn't ready. We went to the outdoor pool for a while, but it got too cold. We checked on the status of our room about every 45 minutes. It still wasn't ready at 8:00 pm. We were cold, hungry, exhausted, and miserable, so we left and went to another hotel.

Family_with_children

8/10

Excellent

04 Apr 2026

Sierra

Overall was pretty nice

Family_with_children

8/10

Excellent

02 Apr 2026

Ivan

Very comfortable stay in the King Sweet with a family of 5. I definitely will return and recommend this hotel. The only update I will like to see happen is upgrade their T.v’s with the option to log in to streaming services like Netflix, Prime etc. other than that the stay was great.

Family_with_children

10/10

Exceptional

02 Apr 2026

Ivette

The room was very clean and the staff were nice

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Tiffanie

This hotel exceeded my expectations. It was in a great location directly on the beach. There were 3 separate pools. One for 21+ , and outdoor pool whic was kid friendly, &. Indoor pool. Staff was so nice and the property was so pretty & clean. The playground on the beach was perfect for my travels with my God-children. Other reviews states parking wasn’t free, but it was, they gave me free parking in the garage a block down. If you valet it’s $26 a night.

Family_with_children

8/10

Excellent

30 Mar 2026

Avis

I reserved 2 rooms and both had bad views from the balcony. One room was on the 2nd floor, great spacious room but the view was blocked by the children's playground. the second room's balcony was right above the outdoor firepit, so all you saw were other guest enjoying the outdoor balcony and firepit. The rooms were great with full kitchens. The facility needs a few more amenities but everything like restaurants and stores were in walking distance. The only other complaint was being on the 2nd floor there was alot of noise from workers and all linen, equipment etc was kept on that floor on carts in the hallways. Wasn't really a great view, to walk out of your room to see that every day.

Family

8/10

Excellent

30 Mar 2026

Mary

It’s a nice spot, pool ok, friendly staff. I would stay there again.

Partner

10/10

Exceptional

30 Mar 2026

Jan

Clean rooms and great staff.

Family_with_children

10/10

Exceptional

30 Mar 2026

Danielle

I stayed at the Hilton Oceanaire in Virginia Beach this weekend, right on the water, and while it started off frustrating, it ended up being a great experience thanks to the staff.

I arrived after 5pm, well past the 3pm check-in, my room still wasn’t ready. After a long day, I was annoyed and admittedly gave the front desk attendant a hard time. I was in full “Karen” mode.

What impressed me was how masterfully they handled it. They stayed calm, professional, and respectful, acknowledged the delay, and completely de-escalated the situation. They stopped me in my tracks without ever making me feel dismissed, which honestly turned my whole mood around.

Once I got to my room, everything was clean, comfortable, and the oceanfront view was beautiful. The location was a huge plus. The delay wasn’t ideal, but the way it was handled really stood out. Excellent customer service! I’d definitely stay again.

Friends

10/10

Exceptional

29 Mar 2026

hang

The staying was very pleasant. It was very clean and spacious.

Family_with_children

8/10

Excellent

28 Mar 2026

Natasha

Beach view was great !

Family_with_children

10/10

Exceptional

28 Mar 2026

Floyd

Yes

Partner

10/10

Exceptional

26 Mar 2026

Lindsey

Very clean!

Family

8/10

Excellent

25 Mar 2026

Robert

Just passing through

8/10

Excellent

25 Mar 2026

Donnette

Overall a great location to stay with friends/family!

6/10

Pleasant

24 Mar 2026

Laura

Paying for a suite plus the room size was amazing but being the literally floor over the sun deck really took away from the view and overall ambiance of the stay.

10/10

Exceptional

24 Mar 2026

Brian

Ocean view was perfect! Staff was very helpful! Room was beyond my expectations. Had a great stay!

Friends

10/10

Exceptional

23 Mar 2026

Myesha

Staff truly make ur trip feel special will be returning!

Family

10/10

Exceptional

23 Mar 2026

Julie

Perfect overall.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

John

Absolutely visible, beautiful. The gym looked good, but I was there to run a marathon, so I did all my exercising outdoors.

Self

10/10

Exceptional

22 Mar 2026

Sequenta

The best hotel ever!!!!

10/10

Exceptional

22 Mar 2026

Susan

Excellent place to stay for the Shamrock Weekend. Clean pool and hot tub and excellent location. Beautiful views of the sunrise from the balcony & great place to watch the runners.

Friends

10/10

Exceptional

19 Mar 2026

Dorlynthia

Clean room. Excellent stay. I will return.

10/10

Exceptional

17 Mar 2026

Breona

Everything was Beautiful!!! I cant wait to go back to stay. Although we will were and will be returning back

10/10

Exceptional

17 Mar 2026

Mabel

I love it here. The only issue is parking. It would be nice if parking was available at the propert, or the valet was a little lower. I give the stay a 9 out of 10

10/10

Exceptional

16 Mar 2026

Verified traveler

Great place💯

Family_with_children