Name: Hilton Garden Inn Virginia Beach Oceanfront
Address: 3315 Atlantic Avenue, Virginia Beach, 23451, US

6/10

Pleasant

31 Jul 2026

Morgan

Probably the most uncomfortable bed I've ever slept on. Hotel was okay. Nothing to write home about. There are nicer hotels to stay at on the oceanfront.

6/10

Pleasant

31 Jul 2026

Audreana

The view to the beach was awesome.
The room, I had some issues. I had to ask for towels even after they came to get the trash.
The second day I was there. I couldn’t get back in my room after I went to the front desk three times they realize it was the door and not the key.

I was very disappointed for it to be the Hilton

8/10

Excellent

30 Jul 2026

Gary

Rooms clean and most staff friendly and helpful. Beach view was great. Breakfast was boring. Same menu every day. Some variety would have been good.

4/10

Poor

27 Jul 2026

Julie

Poor cleanliness was maybe 2/10 bathrooms were not clean or maintained!

10/10

Exceptional

27 Jul 2026

donesha

Clean hotel, clean rooms, good food and great location

10/10

Exceptional

24 Jul 2026

Lisa

My daughter had a sand vb tournament. I was impressed with the kindness of the staff, the ease of being able to walk to everything, and the quietness of the hotel.

8/10

Excellent

23 Jul 2026

Farhang

A bit overpriced but great location and staff, acceptable room conditions, decent amenities, and good breakfast.

10/10

Exceptional

23 Jul 2026

rodrick

Everything was great

6/10

Pleasant

23 Jul 2026

Jessica

There were a lot of positives about this hotel, but we had some negative experiences that just ruined our stay.
Positives: pet friendly, staff was extremely nice and helpful, and the location of the hotel is perfect. It’s a short walk to the beach and the view is wonderful.
Negatives that we experienced:
-We called ahead of time to see if we could get an early check-in. We drove from a few hours away with kids and 2 small dogs, so we wanted to plan it out. We were told that based on the availability, we should be able to get in early. We headed that way and got to the hotel around 12:30. When we arrived I asked if we could get an early check-in and that I called ahead. I was told that they haven’t cleaned the room yet and they will call me when it’s available. No big deal. We walked around the area with the kids and dogs for about an hour to kill time, then went back and checked again. The room was not ready and we were still not given an estimate. We had to sit in the lobby for the next 2 hours until it was ready because the dogs were getting too hot just walking around outside.
-We ate at the restaurant the first night and unfortunately my husband’s chicken sandwich wasn’t cooked all the way through. He ate half of it before he realized. They took his meal off the check, but he paid the price later that night.
-Lastly, the beds were very uncomfortable. Even my kids, who don’t have back problems and can basically sleep anywhere, said their backs hurt after 2 nights.

10/10

Exceptional

21 Jul 2026

Jessica

Great stay!

Friends_and_family Family

8/10

Excellent

21 Jul 2026

Travis

It was ok

Family_with_children

8/10

Excellent

18 Jul 2026

Erica

Great easy access to beach snd strip. Reliable cleanliness and helpful stagg. On-site restaurant always has quality good food

Family_with_children

6/10

Pleasant

14 Jul 2026

Jared

Hotel had a great location. The rooms were ok our fridge was broken when we got there and they replaced it pretty quick then halfway through the stay the air conditioning in our room went out making it pretty warm in our room. Staff was friendly and the breakfast was good.

Family_with_children

10/10

Exceptional

11 Jul 2026

Susana-Jeannette

La ubicación de nuestro cuarto en el hotel perfecto, el parque muy cercano (me encantó) el servicio al cliente todos fueron muy amables y está cerca de muchas tiendas y restaurantes diversos. Lo único en un futuro más elevadores, gracias volvería de nuevo a hospedarme allí ☺️!!!

Family

10/10

Exceptional

11 Jul 2026

Mark

Sliding door was very difficult to open amd close, other than that 5 stars for sure. Will definitely stay again

10/10

Exceptional

11 Jul 2026

Heidi

This is a great hotel- perfect location to shops and restaurants, friendly staff and we enjoyed being right on the beach. The indoor and outdoor pools were great and we enjoyed being able to order food and drinks from the pool bar. Would definitely stay here again!

Family_with_children

8/10

Excellent

10 Jul 2026

Jill

Na

Partner

2/10

Poor

10 Jul 2026

Sharron

Extremely Disappointing Stay — Poor Cleanliness, Poor Service, and a Generic Management Response. We come to Virginia Beach every summer, and this was our first time staying at the Hilton Garden Inn Virginia Beach Oceanfront. Unfortunately, this was the worst hotel experience we have had here, and we would not return. The condition of our room was unacceptable. The bathtub was peeling and had hair in it, the toilet was dirty, and the balcony was so filthy we could not enjoy it. There were chips and other trash outside, and the balcony floor was simply nasty. Even worse, our beds were sandy before we had even stepped foot on the beach. I tried to be understanding and requested clean bedding, but the replacement bedding was also spotted and stained. We then waited another 24 hours for a clean blanket, which only arrived after speaking with Randi. The extremely slow service was not an isolated incident. Every time we requested something from the front desk, we experienced long delays, rude interactions, and no apologies. We waited over an hour and a half for towels despite calling multiple times, and when requested items finally arrived, they were often incorrect, forcing us to call again. For a Hilton-brand hotel, this experience was incredibly disappointing.

Family_with_children

10/10

Exceptional

09 Jul 2026

Jennifer

great location on the beach. Ac was set so you can’t adjust was a bit loud but everyone was super nice room was clean walking distance from many restaurants.

6/10

Pleasant

08 Jul 2026

miguel

Floor eleven key didn't work have to go up and down 3 times, and when we where frustrated the receptionist was rude then she send someone to fix the door so we have to wait late at night for the guy to leave our room, no privacy bad night.

Partner

8/10

Excellent

06 Jul 2026

Burt

My only feedback is the AC was not the coolest and the pillows were not flat.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Myra

Thank you for a clean room.

Family

8/10

Excellent

03 Jul 2026

Rosalbina

It was good

10/10

Exceptional

02 Jul 2026

Andrea

Amazing beach !! Hilton was beautiful 😍

Family_with_children

2/10

Poor

29 Jun 2026

Julian

Looked like black mole on the bathroom ceiling along with the bathroom having a bad smell. Notified the front desk and no one never contacted us. The worst smell ever.

10/10

Exceptional

28 Jun 2026

Emily

We had a wonderful experience at the Hilton Garden Inn at Virginia Beach. The property was beautiful and the room was spacious. We enjoyed that there was an indoor pool as well as an outdoor pool. The elevators were surprisingly fast! It was a convenient location to restaurants and shopping. The nearby parking was very convenient. Would definitely stay again!

Friends_and_family Family

4/10

Poor

28 Jun 2026

Josh

Starts off with the tiniest circle to pull your car up in. It was backed up into the street. The elevator doors will literally close on you. The water pressure is horrible in the shower. About threw my back out trying to open the door to the balcony everytime. Smelled of cigs and weed each time the air came on, the air also sounding like our trash collection truck that comes to our house each week.

Partner

10/10

Exceptional

27 Jun 2026

James

Great beach property with beautiful ocean views! Landscape impeccably maintained on the Virginia Beach Boardwalk. Rooms, modern and clean. Pool could be better, but restaurants very good.

Partner

6/10

Pleasant

25 Jun 2026

Gregg

Nice hotel , great staff. But everything takes triple time, not organized. Check in 40 min + with a line. I expected better .

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Xhrysma

Some important notes:
The parking for this hotel is not included.
& If you’re not using valet parking, please note that their parking garage is across the street, approximately 10mins walk. If you don’t mind walking then it’s fine. But i think the hotel should have noted that parking is not within the building.

Building is dated. Needs improvement.
We had the Two Queen beds room and for me, it feels cramped. I always liked the rooms with a big area when you walk in it. It’s like the foot traffic is better. The unloading and loading of your stuffs will be a breeze. Specially if yoi have a beach cart. Even for small families. I felt the room is small.

The service of the staffs, can be better.
But yet normal hospitable, not surpassing.

Over all? If you’re just within the area, or an easy drive like 6-7hrs.. then this place is alright.

The beach is just okay.
(It’s so hard when you have been to really serene, white powdery sands, emerald beach waters)

It’s just the prices of hotels here in Ocean City compared to hotels located in really beautiful beaches in FL is insane.

If you have more time to drive to Gulf areas of FL. Better go there and have the same prices of hotels there. If you book early, you can really get a good oceanfront hotel with the same price of hotels here. And enjoy five star service and pristine quiet beaches.

Again, going back about this hotel..
It’s fine. We enjoyed because we were traveling with family friends with their kids as well.

Family_with_children

10/10

Exceptional

23 Jun 2026

Gemma

Nice location. Staff are super nice and helpful.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Brenda

Rooms and common areas are always clean. There is a great patio on the 3rd floor with glass panels to relax on a chase and enjoy the view of the beach on really hot days. Breakfast is really good with the ability to personalize it from the grill and at a good price. Staff are very friendly and helpful.

6/10

Pleasant

13 Jun 2026

TIffany

Everything was fine, the location was perfect

Partner

10/10

Exceptional

12 Jun 2026

Leslie

Front lobby windows were smudged with fingerprints the entire stay. Other than that, it was an average stay. The staff was great though. 😊

Friends

10/10

Exceptional

11 Jun 2026

Cintia

Great property! close to everything and the restaurant was good too

Family_with_children

10/10

Exceptional

10 Jun 2026

Dawn

Great solo or family getaway spot.

Self

8/10

Excellent

09 Jun 2026

Jed

Great location.

Family

10/10

Exceptional

08 Jun 2026

Bob

Staff is outstanding, rooms are clean and no shortage of bathroom amenities. This is my preferred stay at Virginia Beach for many years

Partner

10/10

Exceptional

07 Jun 2026

Karan

Thanks good job

10/10

Exceptional

02 Jun 2026

Abra

Everything was great. It was a long weekend getaway and had no problems at all. The staff was accommodating and really nice. I was on the sundeck level and had a couple lounge chairs that blocked the view from my balcony and I put them down. I saw one of the staff setting them up and asked if he wouldn’t mind leaving them down. He said no problem. It’s not some major thing, but he was nice about and asked if the ones next to them would be helpful being down. Just that small simple little bit extra says a lot about.

8/10

Excellent

01 Jun 2026

Lori

The assistant general manager was at the front desk when we were leaving and he was super nice and professional. We really enjoyed our stay.

Partner

10/10

Exceptional

31 May 2026

Linda

This property was the best that I've been to the staff was outstanding the room was clean the ocean front view was wonderful and the food at the restaurant was great

Family_with_children

10/10

Exceptional

28 May 2026

Charles

Staff was helpful. The rooms were clean and a great view of the ocean.

Friends_and_family Family

6/10

Pleasant

26 May 2026

Martha

I wasn’t aware that the facility was a pet friendly facility. This info should have been easily readable to those making reservations.

Family_with_children

8/10

Excellent

23 May 2026

Stacy

Clean room and restaurant on site

Partner

8/10

Excellent

23 May 2026

Addison

Nice beach view. Great for the family

Family_with_children

10/10

Exceptional

21 May 2026

Thomas

It was our first time there. We will be back next year. Thank you!

Partner

10/10

Exceptional

18 May 2026

Natasha

This was the best vacation place I have ever been too , very clean and friendly people . The food was a 10/10

10/10

Exceptional

17 May 2026

Tonya

Beautiful place and staff is so friendly accommodating and helpful.

6/10

Pleasant

15 May 2026

Deborah

Beautiful view, despite the outdated, and obviously worn decor. We enjoyed a show at Dome, and returned to no A.C. we dined and had drinks at Catch and had to go on elevator to floor 2, to use the restroom.

Partner

10/10

Exceptional

12 May 2026

Lisa

Great stay!

10/10

Exceptional

12 May 2026

Brian

Great hotel and exactly what you would expect from a hotel.

Family

6/10

Pleasant

11 May 2026

Tiffany

The hotel was clean. The view was great and the bar food was good. My only issue is the self parking was $25 a day opposed to the $15 a day listed on their website. The garage itself was 20 but yiu would have to pay foe going in and out.

Partner

10/10

Exceptional

10 May 2026

cynthia

Excellent choice for a weekend trip to the beach… I really enjoyed the balcony outside my room!

Family_with_children

10/10

Exceptional

10 May 2026

moses

This was our first time stay there and we loved the view of the ocean and the closeness to different places to eat.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Jasmine

I come to this hotel multiple times a year and this year they upgraded my room for my birthday no cost to me.. The year my birthday fell on a weekend they gave me free valet.

Partner

10/10

Exceptional

26 Apr 2026

Damel

The room was nice and clean check in and out was nice and smooth. Me and my wife really enjoyed our stay!

Partner

4/10

Poor

26 Apr 2026

Sharon

We stayed for 4 nights and there was no housekeeping at all. I even called for items that we needed and complained about no service, they said they'd send someone up. . . I found a bag thrown in the middle of the room with some of what I asked for but still no service. The common areas were clean though.

10/10

Exceptional

20 Apr 2026

Ashley

Clean spacious room with a beautiful view. Very quiet area. Loved our stay

10/10

Exceptional

13 Apr 2026

Alesha

Stay was wonderful

10/10

Exceptional

11 Apr 2026

Justin

Everything was wonderful with the exception to maybe having coffee out all day and hot chocolate and more toilet paper and towels

10/10

Exceptional

08 Apr 2026

Jennifer

Great hotel in the ocean. Everyone was friendly and helpful. Huge clean room with a wonderful view. Breakfast was great and the staff running it was great. We ate at Lagerheads twice.

Partner

6/10

Pleasant

07 Apr 2026

Denise

This is not the best Hilton hotel. It is like a budget Hilton and is operated that way. We requested our roomnto receive towels and cleaning it didn't happen even though we spoke to front desk. There is no room service. When I went to look for towels found a room that was linen closet. It was more looking like something from the back of a warehouse. You don't want to know where your sheets, pillow etc are kept...it's no wonder more people don't get a rash or something. I don't think I will stay at a Hilton Garden Hotel again.

10/10

Exceptional

05 Apr 2026

rosslyn

staff was excellent, valet was excellent, rooms clean, amenities were open.

Family_with_children

10/10

Exceptional

05 Apr 2026

Deepika

Room view was great! 100% Recommended

Partner

6/10

Pleasant

04 Apr 2026

Peg

Beach view fine. Breakfast so so, eggs cold. Staff was very nice though.

10/10

Exceptional

03 Apr 2026

michael

everything from check-in to check-out was great. room was super nice and the pool was a winner

Family_with_children

8/10

Excellent

03 Apr 2026

Josephine

Beautiful beach view, wonderful staff, the telephone and the coffee maker were dusty.

Family_with_children

8/10

Excellent

01 Apr 2026

Binh

Upfront staff and valet was friendly. I wish the front drive way was little bigger for second car to pass. Too many driver just park there too long.

Partner

8/10

Excellent

27 Mar 2026

Donna

Staff was great, lobby seems updated, rooms are worn and the walls are VERY thin. Unfortunately a couples fighting next door was all of our experience. Beds and pillows were not that comfortable.

Self

6/10

Pleasant

26 Mar 2026

Renea

Stay was fine and the room was large but a lot of the hotel needs remodeling. Also it was dirty in the common areas.

Friends

10/10

Exceptional

23 Mar 2026

Cassandra

I truly enjoyed my stay. From the friendly staff to to clean rooms and just overall great customer service, im already planning my next getaway.

10/10

Exceptional

22 Mar 2026

Rochelle

Great location friendly staff very clean n spacious

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Jennifer

Rooms were clean and fully stocked

Family_with_children

8/10

Excellent

16 Mar 2026

Quinea

The staff was super kind and professional. This includes valet, porter, bar and reception. The hotel is in an ideal location. My only issue is that some guests don't know hotel etiquette - gregarious conversations need to be saved until you've left the hallways. So many adults talking in the hallway and random children running up and down the hallway.

Self

6/10

Pleasant

15 Mar 2026

Luther

One of our towels was dirty & shower had hair in it.

Partner

10/10

Exceptional

13 Mar 2026

Jelissa

Amazing

10/10

Exceptional

11 Mar 2026

Karen

The hotel was very clean inside and around the outside of property. It is dog friendly with a reasonable fee for a stay. The bathroom was spotless. The soaps were the large pump ones on walls. The towels were thick, the water pressure good. Iron, ironing board, hairdryer, Keurig, microwave and mini-fridge in our room. Lots of storage space. Comfortable bed with large pillows. Fast elevator. Fresh water in lobby. Excellent restaurant on site. We did not use the breakfast buffet. The parking was $25 a night, not $18 as listed. Did not use pool but there were people enjoying it and it looked very clean. The only negative of the stay was the room heat/air that sounded like a jet engine while running. We were on 12th floor with breathtaking view. We enjoyed the balcony.

Pet

6/10

Pleasant

09 Mar 2026

Polly

The beach view was perfect. The worst 2 days of my stay was my bed. It was hard as rock and mattress should be thrown out. There was a dip on right side, so every time I moved to other side I would end up on right, just like sliding down hill. The linen definitely could use some fabric softener and some adult size washcloth. Breakfast was ok, 15.00 and that was not the buffet either. Could improve on all of those things.

Family

8/10

Excellent

09 Mar 2026

Chrysta

We enjoyed our beach view. Very friendly staff. Loved the valet parking.

2/10

Poor

01 Mar 2026

ROBERT

The room was average at best. But worst was a waterfall leak coming out of the bathroom fan at 1am, when my wife and I had to be up early the next day. I was the level headed one, because my wife was pi$$ed. The hotel moved me to another room, but I had to move all of my things myself. The valet simply dropped off a new room key without saying a word. I was given my parking free and a $20 coupon for the food market to buy some chips and candy🙄. Oh, and the night I checked in after traveling 8 hours, I was told the bar and restaurant closed at 9. Nine. Really?Needless to say, I checked out a day early and just went home.

Partner

10/10

Exceptional

01 Mar 2026

STACY

Everything was great

Family_with_children

10/10

Exceptional

20 Feb 2026

DARRICK

Great m hotel

10/10

Exceptional

19 Feb 2026

Rahil

The view was amazing of the ocean. We had an amazing experience during our stay.

8/10

Excellent

31 Jan 2026

Jack

Lager Head, we had fish and chips it was great

Leisure Pet

10/10

Exceptional

24 Jan 2026

Jaylyn

Everything was wonderful definitely would recommend!!! 100 out of 10

Partner

10/10

Exceptional

21 Jan 2026

Cariza

The room was clean , I love how it’s not carpet & it’s vinyl wooden floors. The beach view is amazing! You’re near the Neptune Statue. You literally can just walk straight to the beach. Staff was great. Parking is kind of pricey $25, it honestly show be free.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Peter

Both

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Keria

The room was clean and the staff was kind.

Leisure Family_with_children

8/10

Excellent

17 Jan 2026

Troy

Room was clean and staff was nice, phones in room didn’t work and had to go down twice to ask for a blanket for the pull out sofa bed, overall good stay, would come back

Family

10/10

Exceptional

10 Jan 2026

Shelia

I loved it being on the 14th floor was pretty cool

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Stephanie

Very clean, quiet, and perfect location. Discount card to local places and they always checked to be sure I had everything I needed.

Leisure Pet

10/10

Exceptional

04 Jan 2026

Clifton

Overall a good time

Leisure Self

8/10

Excellent

02 Jan 2026

Lori

Beach & Hotel was amazing

Leisure Family

10/10

Exceptional

02 Jan 2026

Jainine

The staff were amazing! Very friendly and willing to share recommendations. Whenever we had questions they were so kind and we had some fun conversations. They even greeted our pup like she was family. The hotel was clean. The room had a gorgeous view (we saw dolphins swimming first thing in the morning). There were great spaces for our teenagers to take photos. The only thing we would change would be to add a door to the bedroom in our suite.

Leisure Family_with_children

6/10

Pleasant

01 Jan 2026

Yansel

The heat was not working. I let them know and they don't care .

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Kollin

Incredible stay! Will definitely return.

10/10

Exceptional

28 Dec 2025

Margaret

Our stay was very pleasant. I would definitely recommend if looking for a quick nice getaway!! You won’t be disappointed. Would love to comeback when It’s warmer outside.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Amber

Spacious and clean room. Easy parking and access to restaurants.

8/10

Excellent

09 Dec 2025

Sierra

W

Partner