Hilton Garden Inn Virginia Beach Oceanfront

United States , Virginia Beach - VA
Virginia Beach, 3315 Atlantic Avenue
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100 reviews shown

10/10

Exceptional

27 Apr 2026

Jasmine

I come to this hotel multiple times a year and this year they upgraded my room for my birthday no cost to me.. The year my birthday fell on a weekend they gave me free valet.

Partner

10/10

Exceptional

26 Apr 2026

Damel

The room was nice and clean check in and out was nice and smooth. Me and my wife really enjoyed our stay!

Partner

4/10

Poor

26 Apr 2026

Sharon

We stayed for 4 nights and there was no housekeeping at all. I even called for items that we needed and complained about no service, they said they'd send someone up. . . I found a bag thrown in the middle of the room with some of what I asked for but still no service. The common areas were clean though.

10/10

Exceptional

20 Apr 2026

Ashley

Clean spacious room with a beautiful view. Very quiet area. Loved our stay

10/10

Exceptional

13 Apr 2026

Alesha

Stay was wonderful

10/10

Exceptional

11 Apr 2026

Justin

Everything was wonderful with the exception to maybe having coffee out all day and hot chocolate and more toilet paper and towels

10/10

Exceptional

08 Apr 2026

Jennifer

Great hotel in the ocean. Everyone was friendly and helpful. Huge clean room with a wonderful view. Breakfast was great and the staff running it was great. We ate at Lagerheads twice.

Partner

6/10

Pleasant

07 Apr 2026

Denise

This is not the best Hilton hotel. It is like a budget Hilton and is operated that way. We requested our roomnto receive towels and cleaning it didn't happen even though we spoke to front desk. There is no room service. When I went to look for towels found a room that was linen closet. It was more looking like something from the back of a warehouse. You don't want to know where your sheets, pillow etc are kept...it's no wonder more people don't get a rash or something. I don't think I will stay at a Hilton Garden Hotel again.

10/10

Exceptional

05 Apr 2026

rosslyn

staff was excellent, valet was excellent, rooms clean, amenities were open.

Family_with_children

10/10

Exceptional

05 Apr 2026

Deepika

Room view was great! 100% Recommended

Partner

6/10

Pleasant

04 Apr 2026

Peg

Beach view fine. Breakfast so so, eggs cold. Staff was very nice though.

10/10

Exceptional

03 Apr 2026

michael

everything from check-in to check-out was great. room was super nice and the pool was a winner

Family_with_children

8/10

Excellent

03 Apr 2026

Josephine

Beautiful beach view, wonderful staff, the telephone and the coffee maker were dusty.

Family_with_children

8/10

Excellent

01 Apr 2026

Binh

Upfront staff and valet was friendly. I wish the front drive way was little bigger for second car to pass. Too many driver just park there too long.

Partner

8/10

Excellent

27 Mar 2026

Donna

Staff was great, lobby seems updated, rooms are worn and the walls are VERY thin. Unfortunately a couples fighting next door was all of our experience. Beds and pillows were not that comfortable.

Self

6/10

Pleasant

26 Mar 2026

Renea

Stay was fine and the room was large but a lot of the hotel needs remodeling. Also it was dirty in the common areas.

Friends

10/10

Exceptional

23 Mar 2026

Cassandra

I truly enjoyed my stay. From the friendly staff to to clean rooms and just overall great customer service, im already planning my next getaway.

10/10

Exceptional

22 Mar 2026

Rochelle

Great location friendly staff very clean n spacious

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Jennifer

Rooms were clean and fully stocked

Family_with_children

8/10

Excellent

16 Mar 2026

Quinea

The staff was super kind and professional. This includes valet, porter, bar and reception. The hotel is in an ideal location. My only issue is that some guests don't know hotel etiquette - gregarious conversations need to be saved until you've left the hallways. So many adults talking in the hallway and random children running up and down the hallway.

Self

6/10

Pleasant

15 Mar 2026

Luther

One of our towels was dirty & shower had hair in it.

Partner

10/10

Exceptional

13 Mar 2026

Jelissa

Amazing

10/10

Exceptional

11 Mar 2026

Karen

The hotel was very clean inside and around the outside of property. It is dog friendly with a reasonable fee for a stay. The bathroom was spotless. The soaps were the large pump ones on walls. The towels were thick, the water pressure good. Iron, ironing board, hairdryer, Keurig, microwave and mini-fridge in our room. Lots of storage space. Comfortable bed with large pillows. Fast elevator. Fresh water in lobby. Excellent restaurant on site. We did not use the breakfast buffet. The parking was $25 a night, not $18 as listed. Did not use pool but there were people enjoying it and it looked very clean. The only negative of the stay was the room heat/air that sounded like a jet engine while running. We were on 12th floor with breathtaking view. We enjoyed the balcony.

Pet

6/10

Pleasant

09 Mar 2026

Polly

The beach view was perfect. The worst 2 days of my stay was my bed. It was hard as rock and mattress should be thrown out. There was a dip on right side, so every time I moved to other side I would end up on right, just like sliding down hill. The linen definitely could use some fabric softener and some adult size washcloth. Breakfast was ok, 15.00 and that was not the buffet either. Could improve on all of those things.

Family

8/10

Excellent

09 Mar 2026

Chrysta

We enjoyed our beach view. Very friendly staff. Loved the valet parking.

2/10

Poor

01 Mar 2026

ROBERT

The room was average at best. But worst was a waterfall leak coming out of the bathroom fan at 1am, when my wife and I had to be up early the next day. I was the level headed one, because my wife was pi$$ed. The hotel moved me to another room, but I had to move all of my things myself. The valet simply dropped off a new room key without saying a word. I was given my parking free and a $20 coupon for the food market to buy some chips and candy🙄. Oh, and the night I checked in after traveling 8 hours, I was told the bar and restaurant closed at 9. Nine. Really?Needless to say, I checked out a day early and just went home.

Partner

10/10

Exceptional

01 Mar 2026

STACY

Everything was great

Family_with_children

10/10

Exceptional

20 Feb 2026

DARRICK

Great m hotel

10/10

Exceptional

19 Feb 2026

Rahil

The view was amazing of the ocean. We had an amazing experience during our stay.

8/10

Excellent

31 Jan 2026

Jack

Lager Head, we had fish and chips it was great

Leisure Pet

10/10

Exceptional

24 Jan 2026

Jaylyn

Everything was wonderful definitely would recommend!!! 100 out of 10

Partner

10/10

Exceptional

21 Jan 2026

Cariza

The room was clean , I love how it’s not carpet & it’s vinyl wooden floors. The beach view is amazing! You’re near the Neptune Statue. You literally can just walk straight to the beach. Staff was great. Parking is kind of pricey $25, it honestly show be free.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Peter

Both

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Keria

The room was clean and the staff was kind.

Leisure Family_with_children

8/10

Excellent

17 Jan 2026

Troy

Room was clean and staff was nice, phones in room didn’t work and had to go down twice to ask for a blanket for the pull out sofa bed, overall good stay, would come back

Family

10/10

Exceptional

10 Jan 2026

Shelia

I loved it being on the 14th floor was pretty cool

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Stephanie

Very clean, quiet, and perfect location. Discount card to local places and they always checked to be sure I had everything I needed.

Leisure Pet

10/10

Exceptional

04 Jan 2026

Clifton

Overall a good time

Leisure Self

8/10

Excellent

02 Jan 2026

Lori

Beach & Hotel was amazing

Leisure Family

10/10

Exceptional

02 Jan 2026

Jainine

The staff were amazing! Very friendly and willing to share recommendations. Whenever we had questions they were so kind and we had some fun conversations. They even greeted our pup like she was family. The hotel was clean. The room had a gorgeous view (we saw dolphins swimming first thing in the morning). There were great spaces for our teenagers to take photos. The only thing we would change would be to add a door to the bedroom in our suite.

Leisure Family_with_children

6/10

Pleasant

01 Jan 2026

Yansel

The heat was not working. I let them know and they don't care .

Family

10/10

Exceptional

29 Dec 2025

Kollin

Incredible stay! Will definitely return.

10/10

Exceptional

28 Dec 2025

Margaret

Our stay was very pleasant. I would definitely recommend if looking for a quick nice getaway!! You won’t be disappointed. Would love to comeback when It’s warmer outside.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Amber

Spacious and clean room. Easy parking and access to restaurants.

8/10

Excellent

09 Dec 2025

Sierra

Partner

10/10

Exceptional

09 Dec 2025

LYUDMILA VASILYEVNA

The room was spotless and staff was courteous!

Business_and_leisure Self

8/10

Excellent

09 Dec 2025

Elizabeth

10/10

Exceptional

08 Dec 2025

Holly

Clean room, great staff, love this hotel!

Leisure Partner

8/10

Excellent

07 Dec 2025

Shanterya

The room was spotless and very clean. No dust and clean walls! Everything was neat and smelled nice. The breakfast was amazing but it’s $17 per adult with tax each morning and about $9 per child . The worst part of the reservation was PARKING! You have to pay for parking each night which is $25 per night and the garage is a block away from the hotel. So you have to walk back and forth. Valet is $30 a night. Other than that I recommend this hotel. It’s quality at its best!

Leisure Partner

10/10

Exceptional

06 Dec 2025

Lafayette

Yes

Leisure Partner

10/10

Exceptional

03 Dec 2025

David

Nice

10/10

Exceptional

02 Dec 2025

Calvin

Great stay

2/10

Poor

30 Nov 2025

Karen

Unfriendly staff and poor room condition - with ventilation sysyem making such terrible noise that kept us up at night. Told the staff several times about the problems and HVAC system noise- they completely ignored it :(. Also, they charged us for parking that was not mentioned when we made the reservation.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

Mazie

The room was available upon arrival, the staff was courteous and complimentary valet parking for those with a handicap sticker.

Leisure Family

10/10

Exceptional

29 Nov 2025

Jennifer

Everything was great! Room and bathroom were very spacious. Bed was super comfortable and we loved the upgraded flooring. Staff was very nice! Will stay here again!

Leisure Partner

10/10

Exceptional

28 Nov 2025

Chetan

Yes

10/10

Exceptional

28 Nov 2025

Karina

Excellent amenities. Super clean, right in front of the beach. Friendly staff, and great location.

Family_with_children

10/10

Exceptional

24 Nov 2025

Catherine

My husband and I booked a weekend getaway for our 27th wedding anniversary. Upon arrival, we were greeted by very friendly and helpful staff. The front desk wished us a happy anniversary and gave us a complimentary breakfast for our stay. We received calls and texts asking if anything was needed. Our needs were met immediately. The staff in the breakfast restaurant were very attentive and friendly. For our last night, we decided to eat at the hotel restaurant, and it was delicious! Again, quick service, the staff was very friendly. Overall, the hotel was spotless, quiet, and close to just about anything you needed. We look forward to staying here again!

Leisure Partner

10/10

Exceptional

24 Nov 2025

Frederick Sinclair

Very good breakfast

Leisure Self

10/10

Exceptional

23 Nov 2025

Gail

Nice room, excellent check in.

Leisure Family

10/10

Exceptional

17 Nov 2025

LaTachia

Check in process was a little slow. Only 1 clerk checking in guests. The aminities and valet service were great! I would recommend and have plans to return in the near future.

8/10

Excellent

16 Nov 2025

Hannah

The staff was very friendly, and serviced our needs with courtesy. The room was comfortable and clean.

Leisure Family

10/10

Exceptional

12 Nov 2025

Larry

Staff was friendly and good. The Garden Inn had nice amenities and was right on the beach

10/10

Exceptional

09 Nov 2025

John

Great view; spacious rooms, central to downtown activities.

Friends_and_family Family

6/10

Pleasant

09 Nov 2025

Carla

I booked this at 12:30 am after we had checked out of another hotel that had issues. When i went to the desk to check in I was told I couldnt check in till 4pm that evening. She was doing her audit and i was out of luck. So i went down the road and got another room. When we did check in the room was clean but we wished we would have stayed at the other place but they were booked.

10/10

Exceptional

09 Nov 2025

Crystal

The hotel and customer service was really nice. Only complaint I had was the pool being cold after I was told it was a heated pool, maintenance was called, no one ever showed up to fix or adjust. That was a huge reason my family and I chose this particular hotel because of the indoor pool, additional activity when it’s too cold outside to enjoy the beach. Very neat and clean establishment.

Leisure Family

10/10

Exceptional

09 Nov 2025

Michael

Staff was excellent. Great customer service. Can't wait for my next stay!!

Leisure Family

10/10

Exceptional

09 Nov 2025

Johnny L

The staff were very helpful

Partner

8/10

Excellent

03 Nov 2025

Latrika

Room was clean, beautiful view and staff was pleasant. There was an additional $100 charge that I didnt know about that includes self parking. I was told that I would get it back, but I didn't get it all back due to multiple hidden fees.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Hassan

Nice hotel, nice location.

4/10

Poor

26 Oct 2025

Laquel

Very noisy upstairs and neighbors next door. Staff offered barely a sorry . Got locked out room and maintenance had to come as the safety lock had activated which i thought was bizarre. Amongst other things and front desk was just clueless

Leisure Partner

6/10

Pleasant

26 Oct 2025

kayla

Room was decently clean. The couch was filled with stains. Large empty alcohol bottle was behind the curtains in the room in the one corner. Staff were… decent but not the happiest. Valet also tried triple charging me until I called it out when we checked out.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Tracy

The check in/out was excellent. The room was exactly as listed on the site. The room was very clean and spacious. The only drawback was the dim lighting at night but the location was excellent as well as the balcony view. Beautiful morning sunrise. The attendant for check in was very cordial and was easy to speak with. Everything worked smoothly. I would certainly revisit and refer family.

Leisure Family

10/10

Exceptional

25 Oct 2025

Luise

Best Location and very clean property.

Leisure Partner

4/10

Poor

20 Oct 2025

Robert

They have no parking. They charge you for the privilege of being able to park in a parking garage across the street. This should be included as an amenity, not something you have to pay extra for. What hotel doesn’t include parking as an amenity? Then you have to pay a $100 deposit that you might eventually get back in a few weeks. Parking costs about $25 a day. You think they would at least include a complementary breakfast or something after making you pay all of these hidden costs and having to walk a mile (flights of stairs in parking garage + walking to the garage) but no. They give very little for what they charge you.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Frances

Room and bathroom were clean.

Leisure

2/10

Poor

06 Oct 2025

Jerri

The a/c was so loud you could not hear the tv or sleep. People were smoking pot right beside our room you could not even sit on your balcony

8/10

Excellent

05 Oct 2025

Margo

Wonderful hotel with fantastic staff. Our only complaint was that the pool heater was not turned on and therefore it was way too cold to swim in the indoor or outdoor pool. I was also really looking forward to enjoying the sundeck but they had it closed starting Friday morning all the way to Sunday morning for a wedding that took place sometime Sunday where only maybe half of it was used. I think it would be beneficial to adjust set up times that allow guest to still enjoy that immenity sometime during the weekend.

Friends_and_family Family

6/10

Pleasant

03 Oct 2025

Damien

Great places to eat within walking distance. The beach views were very nice. I wasn’t too
Impressed with the friendliness of staff. I had to go to the front desk for an issue, the lady there was doing something on the computer and never even acknowledged me. Finally another worker came up and offered to help. The beds in the room were so hard that I had to sleep with pillows under me(I understand this is a matter of preference). The AC unit in the room was so loud it sounded like a jet getting ready to take off every time is turned on. I didn’t sleep well due to waking up each time the AC came on. They charge a parking fee, however the parking garage elevator was down the entire time causing us to have to walk up 5-6 flights of steps each time unless we wanted to pay extra for a valet. I witnessed several families have to walk the ramp up 5 stories with a stroller because they couldn’t take the elevator and couldn’t navigate the steps with a stroller. I don’t think I’d choose this hotel to stay at again.

Friends_and_family Family

8/10

Excellent

02 Oct 2025

Melissa

The room had a great view. Beds were clean and neat, though not the most comfortable. Bathroom cleaning was not completely thourough. The parking deck only allowed Valet parking on the first two levels and the elevator was out of order, so that was rather inconvenient. Parking was not included in the price of the room either, so that was an extra charge. Overall we had a decent stay, but there is certainly room for improvement.

Friends_and_family Family

8/10

Excellent

01 Oct 2025

Joseph

Nice boardwalk hotel.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Melanie

Perfect location, straight onto the beach, plenty of nice places to sit and read. I highly recommend the 3rd floor with easy access to the large sun deck. À great place to watch the sunrise. Lagerheads restaurant has delicious beach food, and many other great places in walking distance. I’ve peeked in at the other nearby Hilton properties and this one has the best combination of amenities for us.

Leisure Friends

10/10

Exceptional

28 Sep 2025

Hernandez

Great

Leisure

8/10

Excellent

22 Sep 2025

Rebecca

Beautiful landscaping, oceanfront patio area with rocking chairs, adirondak chairs, 3rd floor sundeck with tables chairs, lounge chairs.
Every staff member we encountered was friendly and helpful.

4/10

Poor

15 Sep 2025

Teresa

Not a good stay. The elevator in our parking garage was out the entire time so we had limited access to go anywhere. I was in injured in a car accident with 20 fractures. The elevator being out really hurt us. We still had to pay for it 😡also while trying to leave the staff moved many cars to block the entrance and exit and refused to move because they were getting ready for a conference. The attendant was rude and it took an hour and a half to load the luggage! Also I paid extra to get an unobstructed ocean view. When I got there it was obstructed with the 3rd floor sitting area. They did move us but wanted to charge us more for a downgraded room. Also a one dollar bill was folded into a T-shirt and placed in the safe. My friend touched it and threw up all night. I tried to tell the staff it might be laced but they didn’t speak English.
Overall not a good stay

Friends_and_family Friends

10/10

Exceptional

15 Sep 2025

Emillianus

Cleanliness was topnotch. The staff were excellent. I didn't like the couch in our room. It's old with a lot of stains. The management should do something about this

Leisure Family_with_children

10/10

Exceptional

15 Sep 2025

Michael

Love the property. The staff is awesome. We will stay there again. Parking should be free

Leisure Family

10/10

Exceptional

14 Sep 2025

Luise

Great location and friendly Staff.

Leisure Partner

8/10

Excellent

14 Sep 2025

Jamie

The stay was nice. The front desk staff were very friendly. However, they should improve housekeeping. We called several times requesting more tiles on two separate days and no one came. Also, parking prices were good but the separate parking lot’s elevator was out we had to park on the 6th level. No one informed us of this the elevator outage at all and we were not in the best condition to climb 6 flights of stairs. For the future, guests should be informed of these types of issues ahead of time.

Partner

8/10

Excellent

06 Sep 2025

Bradley

Enjoyed my visit. Would suggest decaf tea and real milk at the morning coffee bar in the lobby. I think the outdoor pool needed a cleaning. Each day I stopped off to relax in the afternoon and found bugs and tree leaves, etc. floating in the pool. One of the other guests was skimming the pool in between dips to try to make it comfortable for everyone (but that should not be the guest's job). Otherwise, my room was satisfactory, the location was good, and I did not have trouble finding great places to eat along the boardwalk and further afield. All of the interactions I had with hotel staff were pleasant.

Leisure Self

10/10

Exceptional

06 Sep 2025

Marguerite

Very nice rooms and view. Staff friendly. Resturant food was just OK.

Leisure Family

10/10

Exceptional

05 Sep 2025

MICHELLE

Very nice!

Leisure Partner

4/10

Poor

02 Sep 2025

BRITTNEY

The room was not very clean and there were multiple issues with the room.

Leisure Self

8/10

Excellent

30 Aug 2025

Bob

The air conditioner was a little too noisy.This is a great stay if you are visiting Virginia Beach.

Partner

4/10

Poor

26 Aug 2025

Verified traveler

Troublesome Stay

Computer systems were down when we arrived. While not completely in their hands, it wasn't pleasant for us either. After a 9 hour drive we had to wait another 3 hours with two children just to start the process of checking in. It took another 30 minutes to get us into a room. For almost the entirety of our stay only one elevator was working (fixed on the last day/night). While they did allow us to use the staff elevator, it let us out next to the garbage area which was less than ideal albeit faster. It took over an hour to get our car from valet one night and the next morning it took so long we took the keys and got the car ourselves. Housekeeping was strange, the first two days they did not come until the afternoon. The third day the employee woke up the kids when she knocked to clean. The hotel itself was clean, though the pool wasn't. Beds left a lot to be desired in terms of comfort. And the force needed to open the balcony doors is not for the feeble traveler. All in all, the stay left a lot to be desired. Probably wouldnt stay at this location again.

Friends_and_family Family

4/10

Poor

26 Aug 2025

elmer

Ocean front,nice view

Leisure Partner

10/10

Exceptional

26 Aug 2025

Robin

The stay was beautiful, comfortable, and clean. My husband stated that the next time we come to Virginia Beach, we must stay at this hotel.

Partner

10/10

Exceptional

24 Aug 2025

michael

Nice hotel in a great spot. It was clean and well taken care of.

10/10

Exceptional

24 Aug 2025

Eric

It was great

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Genetta

This is my go to hotel for the 4th of July. It never disappoints. Love the ocean view rooms, steps away from the beach, restaurant on site, and the valet parking. The staff is professional. Rooms always comfortable and clean.

Leisure Family