Hilton Vacation Club Ocean Beach Club VA Beach

United States , Virginia Beach - VA
Virginia Beach, 3401 Atlantic Ave
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100 reviews shown

8/10

Excellent

26 Apr 2026

Olga

It was okay. I would stay again

Self

2/10

Poor

24 Apr 2026

Karla

The hotel itself was nice, but the check‑in experience was unacceptable. I was given my room more than two hours after the official check‑in time, despite repeatedly asking for updates.

I arrived around 12:00 PM, and by 3:00 PM I normally receive my room at any hotel. Instead, I was told over and over that my room “wasn’t ready,” even as I watched other guests receive their keys without delay.

At 4:00 PM, the front desk agent reminded me that “check‑in is at 4:00,” to which I had to point out that it was already 4:00. Her response was simply that they would “call me,” which never happened. At 5:00 PM, I received the same vague answer again.

By 5:30 PM, I had to contact Expedia so they could intervene. Only after a 30‑minute call between Expedia and the hotel was I finally told to go to the lobby to get my key. Even then, the front desk agent was unnecessarily rude.

This is not the level of service I expect from a hotel of this category. Waiting over two hours past the official check‑in time—and being treated dismissively throughout—was extremely disappointing.

Family_with_children

8/10

Excellent

24 Apr 2026

Dave

All good

Partner

10/10

Exceptional

23 Apr 2026

Courtney

AFFORDABLE FOR A ONE NIGHT STAY WITH A GREAT VIEW FROM BALCONY

Partner

8/10

Excellent

22 Apr 2026

Chase

Since the ocean was too cold to swim in, it was great to have two outdoor and one indoor pool to play in. The view from the 11th floor was also incredible (if you can wake up early, you can see a beautiful sunrise). All of the staff we encountered were friendly and helpful. There were plenty of things to do to keep a 5-year-old occupied throughout our time, including the daily activities.

Family_with_children

10/10

Exceptional

22 Apr 2026

Trina

Loved the property and the staff

10/10

Exceptional

20 Apr 2026

edward

It was a time share property advertising rooms. It was beautiful. Parking was down the street.

Family_with_children

10/10

Exceptional

20 Apr 2026

Chenell

Great place to getaway. Planning my next stay for August.

Partner

10/10

Exceptional

20 Apr 2026

Ciera

Staff was very friendly and professional. The room was nice size.

8/10

Excellent

20 Apr 2026

Kathleen Hughes

Not the very best but still pretty good

Self

10/10

Exceptional

19 Apr 2026

Michelle

Staff was helpful. We did want to use the pool but it was closed all 4 days we were there. I’m sure it was closed for safety reasons. Still we didn’t get to use the pool or sundeck. I wish we could have a do over.

Family

10/10

Exceptional

19 Apr 2026

Robert

Beach Front & access to the sister property - Oceanic.

Family

8/10

Excellent

18 Apr 2026

Elisabeth

Good

10/10

Exceptional

17 Apr 2026

Victor

Great place, very clean and affordable. The 21 plus pool is such a vibe. It’s great!

Partner

6/10

Pleasant

17 Apr 2026

Karen

Reasonable price. Wanted an ocean view. Had to wrap my neck around the balcony to find the ocean. No cups in the bathroom, no housekeeping unless you request and then one day didn’t come at all. No blanket on the bed. Bathtub was very deep. Could hardly get in there. Very slippery, needed a rubber bath mat. No restaurant in the hotel. Had to go elsewhere.

Partner

6/10

Pleasant

17 Apr 2026

Wilguerson

No service housekeeping

10/10

Exceptional

16 Apr 2026

Alexander

Nice room overlooking the ocean at a great price!

8/10

Excellent

13 Apr 2026

Melanie

Rooms were clean, great location. Parking is in parking garage close by and included in the cost. The most frustrating thing was they don't make people promptly return their luggage carts. The system is that you check in, unload vehicle at the entry, put it onto a cart, take things to your room, then return your cart, move your vehicle and finally go park in the garage. So frustrating to wait and wait while they look for carts and text guests. There's got to be a more efficient way. Have people sign them out, fine them if the cart is not returned promptly etc. Hilton has figured out how to make millions and millions of dollars her can't figure out how to keep track of their carts???

6/10

Pleasant

12 Apr 2026

Josie

Didn’t have a room ready at check in time. Had to wait over 2 hours for a room

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Stacy

There were activities for all ages. Room was clean. Staff were very helpful and friendly.

Partner

10/10

Exceptional

11 Apr 2026

Shelley

The room was emasculate. It was clean and it had everything you would need for a week’s vacation

Partner

2/10

Poor

10 Apr 2026

Chantelle

Emailed the hotel

2/10

Poor

10 Apr 2026

Jaynise S

Room wasnts where i ask i didnt have stove i was in town waiting 3 hrs to check i. I checked in at 6:30pm staff was very rude to me never again

10/10

Exceptional

09 Apr 2026

Monica

The place is clean.

Family_with_children

10/10

Exceptional

08 Apr 2026

Cheri

The negative comments about this hotel were initially a little scary. But everything was to our liking. We had a clean, comfortable room. The staff was very welcoming and friendly and checked with us throughout the day via text message. The pools were clean and the hotel was remarkably quiet for its size. The parking garage was extremely easy across the street. The only thing that would deter us in the future is the cost of the room which included extra fees for things we didn’t use and the normal refundable deposit was an additional $200. We paid a lot to stay for three nights, but it was a positive experience. Great views from the balcony and warm temperatures in early April were a bonus!

Partner

10/10

Exceptional

08 Apr 2026

Melanie

Great set up for families!

Family_with_children

10/10

Exceptional

08 Apr 2026

Sharman

The staff was very polite and helpful. The facility was very clean. Our room was very clean and sanitized. The amenities are great to have on site pool and it’s a great location.

10/10

Exceptional

07 Apr 2026

Renee

💕🙄

Partner

10/10

Exceptional

06 Apr 2026

Linda

Yes

10/10

Exceptional

06 Apr 2026

Latisha

I was very pleased with my stay here. I have nothing negative to say at all.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Jessinet

Great!

10/10

Exceptional

05 Apr 2026

Stacie

We had a fantastic stay here. I booked the cheapest room last minute and was still so happy with our stay. I would recommend spending a few extra dollars on a beach view because the street was loud until around 11pm, but the kids had so much fun at the pool and beach that the conked out so quickly at night and the street noise didn't bother them. The pools were enjoyed and it was especially nice to have pool towels accessable since our beach towels were sandy. The easy access to the beach made it easy for us to spend all day there. If we needed something from the room it was a quick run up. Everything we wanted to do, i.e. shopping and eating were all within walking distance and fantastic. Parked our car and didn't go back to it until we left. The lady at check in was so nice and friendly. My one downside it the driveway was chaos while checking out. Not enough space for everyone to park to get their stuff in their cars and have safe access to get out. Overall, it was clean and comfortable and easy to stay here and I would do it again.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Christina

Our stay was lovely! Our room wasn't ready so they provided us a complimentary upgrade - no questions asked! Staff was courteous and professional.

Partner

6/10

Pleasant

05 Apr 2026

Amy

Some of the staff were a little snotty, otherwise fine,

10/10

Exceptional

05 Apr 2026

Larissa

Amazing

Partner

10/10

Exceptional

04 Apr 2026

Jeannette

The ocean view was amazing! Loved that we were able to sit on the balcony and enjoy the view.

10/10

Exceptional

03 Apr 2026

Shelby

The staff is always amazing, the pools always clean, also especially love Tortuga’s ! Been coming here for years and will continue to do so for many more!

Family_with_children

6/10

Pleasant

02 Apr 2026

First, we want to compliment your staff—they were great, helpful, and very responsive throughout our visit. We truly appreciated their attentiveness.

However, the room we stayed in was quite noisy. It was located right next to the street, with traffic, trash pickup right beneath the room, and last night there were a few trucks working (possibly county work) without any prior notice. Unfortunately, this made it difficult for us to sleep well.

Overall, aside from the noise issue, everything else about our stay was great. We hope this feedback is helpful for future improvements.

Thank you again for your hospitality.

Family_with_children

2/10

Poor

01 Apr 2026

Tierra

Dirty room

8/10

Excellent

01 Apr 2026

Raymond Shane

Rooms are tiny

Self

10/10

Exceptional

31 Mar 2026

Tywana

My room was perfect for me on my getaway. I had a king bed with a kitchenette and ocean front. Everything was clean and very comfortable.

Self

8/10

Excellent

30 Mar 2026

Leonda

The furniture is a bit outdated in the first tower (OBC) and needs updating to match the decor of the Oceanaire tower. The first room I was in (Queen studio kitchenette, oceanfront) was on a lower floor where the hallway looked like a prison with brown walls. I found nasty, shaved hairs on the bedsheet like it wasn’t washed or changed between guests. I immediately call the front desk who immediately rectified the situation. I ended up upgrading to a suite and it was fantastic. The ocean views were amazing, the rooms and halls a little more updated. There were some minor maintenance issues that should be addressed but I will reach out to the property directly.

Self

10/10

Exceptional

30 Mar 2026

Charles

It was an excellent stay! A clean room, great service and everyone was so great. The only place I stay in Virginia Beach.

Partner

6/10

Pleasant

30 Mar 2026

Sujeily

Clean rooms, great price for the size of the room for off season . Staff is great always checks up on you. Pool, game room , and fitness center were good . No parking

10/10

Exceptional

29 Mar 2026

Maurice

Festive environment with a great indoor and outdoor pool with amazing scenery of the ocean.

Business

6/10

Pleasant

29 Mar 2026

Cristina

Staff confused me for someone else saying I didn’t pay that was honestly embarrassing like I didn’t have the money also gave me the wrong room n keys at that everything was wrong for check in waited so long when I was told a couple minutes then tried saying they were looking for me we made eye contact a couple times but other then dat rest off staff was great

Friends

10/10

Exceptional

26 Mar 2026

Jarrett

Yes

Business Self

8/10

Excellent

24 Mar 2026

Tatiana

The staff was very friendly upon arrival. With it being marathon weekend, they were super helpful providing details on road closures. The room was clean and spacious. My only complaint was some mold on the bottom of the shower curtain. Aside from that, everything else was clean upon arrival. The hotel is conveniently located along the boardwalk with some great restaurants in walking distance.

Family

10/10

Exceptional

24 Mar 2026

Philip

Exceptional

Friends

6/10

Pleasant

22 Mar 2026

Jamie

Although the room was clean it had a bad cigarette smell. Everything else about was great. Indoor heated pools/Jacuzzi, free washing/dryer and convenient to local eats sitting on the beach.

Family_with_children

10/10

Exceptional

22 Mar 2026

Jennifer

Very conducive the family vacationing. Convenient and many amenities. The boardwalk was great for strolling.

Family_with_children

8/10

Excellent

22 Mar 2026

Thomas

Free parking in an adjacent garage, right at the beach, nice rooms but no breakfast, no restaurant onsite.

Self

10/10

Exceptional

21 Mar 2026

Ardrago

The facility was more than adequate. The staff went above and beyond. Booked for the weekend of my daughter’s birthday. Our stay was amazing and beyond what our hearts desired. Will definitely stay again soon.

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Lanae

Good hotel to stay at beautiful water nice staff

Friends

10/10

Exceptional

20 Mar 2026

kelesha

Highly recommended I gives this property a perfect 10/10 ✨

From the moment I arrived, everything felt nothing short of exceptional. The space is stunning, the views are breathtaking, and the energy is just right luxurious, peaceful, and effortlessly inviting. Every detail was thoughtfully done, making the entire experience feel exclusive and unforgettable.

Huge thank you to everyone who made this possible, your effort truly shows. This is the kind of place you don’t just visit once… I’ll definitely be back 💫

Kelesha

Business

8/10

Excellent

20 Mar 2026

Oscar

Clean room 👌

Partner

8/10

Excellent

20 Mar 2026

KATHRYN

Staff were great. Room was very clean. Room furniture older but tidy. No iron in the room. Stayed in March, hotel is gong through needed renovations so amenities were somewhat limited. Hotel informed us of this before when we booked so it was not a surprise . Overall, this hotel was good for a 2 night last minute stay.

Partner

10/10

Exceptional

19 Mar 2026

Gloria

Large clean suite. Surprised had a balcony. Full kitchen with all amenities. Comfortable bed and pillows.

Family

10/10

Exceptional

19 Mar 2026

Kathleen

Room and linens were clean, no housekeeping services daily but available if requested. Desk staff very friendly.

2/10

Poor

19 Mar 2026

Marvina

My shades wouldnt come down because the remodeling made a mistake in covered the control yall took the jet tubs out n fireplace for a two level penthouse it made me sad yall were my favorite until now my dishwasher was broke for 400 a night n 200 hold yall have to do better even with remodeling because u are still open or tell me before they book it because i was looking for the same things or better not take from it

10/10

Exceptional

18 Mar 2026

Charles

The staff was very commentating

Self

10/10

Exceptional

18 Mar 2026

Charles

Yes the staff catered to me needs

10/10

Exceptional

18 Mar 2026

Veronica

The hotel was fantastic. The staff were very friendly. They were very helpful when I complained about something they got right to it and assisted me.
The room was clean.The water was clean.The view was beautiful.
I was only there 3 days but I had a great time.

Self

10/10

Exceptional

16 Mar 2026

Nicole

We stayed here for my daughter’s cheer competition for 3 days. They allowed us to check in 2 hours early and the staff was amazing. We loved how there were discounts at neighboring stores for their guests. We will definitely be back when the weather is warmer so we can really enjoy all amenities.

Friends_and_family Family

6/10

Pleasant

16 Mar 2026

Victoria

Our room looked dated. Also the linens were dirty. It took 30 mins and an additional call to get clean towels

10/10

Exceptional

16 Mar 2026

Jack

Loved the property and our room was excellent as well.

Partner

6/10

Pleasant

15 Mar 2026

Christina

They room curtain had stains on it, came in my room did not have a shower curtain first day or any shower gel, container was removed. I didn’t have any regular towels. I call from a they fix that issue quickly tho.

4/10

Poor

15 Mar 2026

Justin

We stay in VA Beach a couple of times a year. This was by far the worse. We were woken up at 3am to loud banging. Due to a plumbing issue. It was insane. The people next door to us were upset also. We definitely will not book at this property again.

Partner

10/10

Exceptional

15 Mar 2026

Amber

Everything was amazing!!

Family_with_children

6/10

Pleasant

15 Mar 2026

Chaunice

Over priced
Room had paint in the tub
Paint fumes in the room
Rooms very small I would have booked somewhere else if everywhere else wasn’t sold out !

Family_with_children

6/10

Pleasant

15 Mar 2026

Timothy

We had Street view room and the noise at night was very loud. Almost like there were no windows. You could hear people yelling on the street, very loud cars going by and construction all night. Also outdoor pool was closed and eventually indoor pool was closed the 4 days we were there.

10/10

Exceptional

14 Mar 2026

Mattie

My room was oceanfront. The room was clean with a supply of towels. The coffee maker was nice, but I have gotten used to pods.

8/10

Excellent

13 Mar 2026

Candace

Our stay was amazing! Staff was extremely friendly and courteous. Our room was clean . We had a city view but that was perfectly fine as we were right on the beach. Lastly our only complaint was the size of the bed. We booked for a queen and the bed was definitely a full size bed. Other than that everything was amazing and were currently planning our next visit, which hopefully will be in March.

Family_with_children

10/10

Exceptional

13 Mar 2026

CHRISTIE

Great staff and clean property!

10/10

Exceptional

13 Mar 2026

Nikki

Ocean Beach Club is always a nice stay. Very friendly staff and clean rooms. Location is nice and it’s a great value

Partner

10/10

Exceptional

12 Mar 2026

Wen Xin

We have great experience even the building have certain floor under renovations. They fix our issues when we first check in very quickly which makes our whole stay very wonderful. I love they have activities for kids or adults every day in the hotel even though we do not have time to participate. Is a very nice touch, very family friendly. The pool can tell need a bit touch up but they still maintained very well. Great location! Overall everything is good and will come again!

Family_with_children

10/10

Exceptional

12 Mar 2026

Latasha

Clean and friendly staff

10/10

Exceptional

12 Mar 2026

Christopher

Always a great stay at Ocean Beach Club.

Partner

8/10

Excellent

11 Mar 2026

Bruce

Room was recently renovated. Looks like they took old rooms and split them into two smaller rooms. The furniture is old and not in great condition. The lamps were so large they shades were in the way. There is no charger ports for your phones. The door had no door sweep and the hall light blared through. The electric socket in the bathroom did not work and we told the front desk. They were putting in a repair order after we checked out. The tub felt as if it would fall through the floor. The view was not so great. It was on the side of the building and you got a partial view of the water. Most of the view was of the hotel next door. Floors could have been cleaned better. Fuzz and hair remained on the bathroom floor from prior guests.

Partner

10/10

Exceptional

10 Mar 2026

Prom

Wonderful place that is clean and very convenient access to the beach! Love the heated indoor and outdoor pool!

Family_with_children

10/10

Exceptional

09 Mar 2026

Carey

Check in was a breeze, the hotel was clean and the staff was very accommodating.

Family_with_children

10/10

Exceptional

09 Mar 2026

Vikramjit

Awesome

Business Family_with_children

8/10

Excellent

08 Mar 2026

Wondwossen

We stayed in a one-bedroom suite. The kitchen was clean and well-equipped. However, the room had an unpleasant odor, and the sofa bed mattress was not comfortable. The employee was very helpful in resolving the mattress issue.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Francisco

The only thing that wasn't right was a group of people causing a disturbance in the pool; they should have stricter regulations.

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Brian

Clean room. Friendly staff. I just wish there had been less of a hard sell on the timeshare aspects. I said no when I came in and still received phone calls in my room trying to sell me something I wasn’t interested in.

Self

10/10

Exceptional

04 Mar 2026

Linda

Room were clean. Inside pool the kids loved

8/10

Excellent

02 Mar 2026

Sharon

The room was very clean.

8/10

Excellent

02 Mar 2026

Jacquelyn

Beds are hard, and it was quite disappointing for the amount of money we pay and they don’t even offer rom services or breakfast but amazing customer service from Vivian!

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Elijah

Had a great time

Partner

10/10

Exceptional

01 Mar 2026

Stacey

Great rooms and pleasant staff!

10/10

Exceptional

01 Mar 2026

Nicholas

Clean room, friendly staff, amazing view, all around an amazing stay!

Partner

10/10

Exceptional

28 Feb 2026

Sophia

Clean was room

6/10

Pleasant

25 Feb 2026

Ashanti

The TV didn’t work even after maintenance came and tried to help, after about 20 mins we gave up but aside from that everything else was good!!

10/10

Exceptional

23 Feb 2026

Anthony

The room was perfect and the staff were really nice and helpful.

Partner

2/10

Poor

23 Feb 2026

Aaron

Never stay their the hotel wasn't dog friendly had to pay for another hotel and didn't get money back

10/10

Exceptional

23 Feb 2026

Eddie

Well maintained hotel, clean, many scheduled activities, although we didn’t have time to explore them. Free parking, courteous hotel staff. Good location and on the beach front. Would definitely stay again.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Kezia

Great staff, very knowledgeable and friendly!!

Partner

6/10

Pleasant

22 Feb 2026

Aushia

200 dollar deposit needs to be stated on on description on hotels.com. Valet should be 24 hrs

Self

6/10

Pleasant

22 Feb 2026

Katura

the room was not up to standard the bath tub in the room was unclean someone else body dirt was still in the tub when i went to take a tub bath and the room was not giving heard every sound from the street

Partner

10/10

Exceptional

22 Feb 2026

Alexander

Everything was great!

Partner