Name: Comfort Inn SW Omaha I-80
Address: 10729 J Street, Omaha, 68127, US

6/10

Pleasant

03 Aug 2026

Lynda

It is older and rooms are very small as we had a 2 queen room. If you have a pet, then u get a room on the pet floor. It is $29.50 per night for a dog. Was ok for 1 night but would not stay there again.

10/10

Exceptional

30 Jul 2026

Byung

Breakfast was ok

8/10

Excellent

27 Jul 2026

Caroline

It wasn't bad for a renovated hotel. The location was convenient for me during my stay and the staff was very professional. The air conditioner started making sounds that kept me awake off and on during the night but I decided to wait until I checked out to mention it since I wasn't there during the day too much.

Thank you!

2/10

Poor

26 Jul 2026

Verified traveler

Have bug control come in and bomb the place cause they have roaches. Seen one in my room on my second night, GOT IT ON VIDEO. I demanded a refund and said I was leaving, they said I had to email the manager. Will never book with another comfort inn.

4/10

Poor

24 Jul 2026

Don

The bed mattress was worn out, could not get comfortable, the shower style was obsolete. Not a good experience. My wife has a bad back and got no sleep.

10/10

Exceptional

24 Jul 2026

Steven

Great choice great price

10/10

Exceptional

20 Jul 2026

Mario

Rapport qualité prix c’est parfait!👌

Self

10/10

Exceptional

20 Jul 2026

Dennis

Property is undergoing renovation and as expected there was minor updating in progress. However, work did not impact the room we occupied. It was comfortable, clean and large. To top it off the staff was helpful and check in and out was expedient.

Family

10/10

Exceptional

19 Jul 2026

William

At this price point everything was excellent!! Clean hotel, friendly staff,, and great breakfast! Couldn't have had a better experience!

Family

2/10

Poor

19 Jul 2026

Patricia

We had requested one room with 2 beds and with accessibility for a walker. We didn’t get one. Also, one room that they offered smelled like smoke. We finally settled in our 2 rooms and the rooms were not adequate. We will not be staying there again.

Family

6/10

Pleasant

18 Jul 2026

Heidi

The staff were excellent ans super helpful. The amenities left something to be desired. The breakfast ran out fast ans took awhile to refill. The pool was dirty. The room was cozy.

Family_with_children

10/10

Exceptional

14 Jul 2026

Debra

The one working nights, Peter, was so very kind to me, going over concerns I had. I felt comfortable talking with him. As well, his sister was great with additional concerns. There was one other that helped figure out the waffle making device so I could use it. Such a good experience. Breakfast was a nice assortment! All in all a very nice experience indeed.~ Price was right too!!

Self

10/10

Exceptional

14 Jul 2026

SHAWNDEL

Breakfast, clean room, fast check in, nice staff

Friends

6/10

Pleasant

13 Jul 2026

Stephanie

Beds were comfortable. Bathroom floors needed a moping. Some towels weren’t fully cleaned. I called the front desk to ask for more toilet paper and was told to find housekeeping. Breakfast options were okay.

Friends

2/10

Poor

05 Jul 2026

Hannah

Our carpet was soaked when we walked in and by the mini fridge , rain water was pouring in thru the windows, and had to use towels on the ac unit due to the rain coming in! toenails on the carpet, the bathtub water was dripping all night so loud we had to shut the door, there was hair in our shower, the hotel staff was less then helpful and the rooms smell like wet dog and smoke even though it’s supposed to be smoke free!! The breakfast wasn’t anything special and the floor was distgusting and our shoes stuck to it both days we were there! Tried getting a refund or partial refund and they won’t do it of course and wouldn’t move us rooms! Will not ever stay here again and will tell everyone about this bad experience here I have pictures and videos for proof!! We’ve stayed in a lot of hotels and this by far has been one of the worst!

Family_with_children

6/10

Pleasant

30 Jun 2026

Riley

The humidity in the room we stayed in was very high, making everything feel sticky and even making the carpeted floors and surfaces feel slightly wet (even up on the 5th floor). I assume this is due to the doors to the pool being pinned open.

Partner

4/10

Poor

27 Jun 2026

Cheyenne

Shower curtain rod was hanging off the wall.

Family

4/10

Poor

26 Jun 2026

Geoffrey

While the staff was polite and the room accommodating and fairly clean, the area was not good. For travelers looking for a safe community for an overnight stay, we would not recommend this hotel. The parking lot was dark and unlit in many places, several people were loitering out there late at night doing drugs, and there was what appeared to be a prostitute in and out of the hotel. If you value your safety and security of your family, car, etc. this area of the city is not a good choice for your stay.

Self

6/10

Pleasant

26 Jun 2026

Carolyn

The property is alright, nothing to do flips for. It's slightly a shady area.
This is what I experienced...NO public computers, but I brought my laptop and in spite of hearing free wifi my computer needed a password to login into their wifi. It took the front desk person a bit to understand and wrote down a password that didn't work. I gave up on using my laptop. The afternoon staff rather play their on-site gambling video slot games machines (they have 4) than manning the front desk. The phone in my room did not work. The tile around the shower is worn and stained. Water pressure could use improvement.

Self

10/10

Exceptional

23 Jun 2026

Peyton

Great room! Definitely recommend!

Partner

10/10

Exceptional

22 Jun 2026

ANGELA

They accommodated us with a crib and were very understanding when my kids had to come along so the headcount wasnt according to the booking, love that i only had to pay $10 extra dollars each day instead of them trying to talk me into getting another room! Excellent breakfast, they work very hard to feed everyone. Very fun lounge area and pool.

Family_with_children

6/10

Pleasant

20 Jun 2026

Connie

The property was excellent, and the staff was exceptional. Expedia's use of virtual customer service is horrible.

8/10

Excellent

16 Jun 2026

Dennis

We were there two night for a family funeral. Nice staff, nice room. Would recommend this moderately priced motel.

Partner

10/10

Exceptional

15 Jun 2026

Olivia

I enjoyed having a nice, clean and comfortable place to stay while I was in Omaha for the night.

Note: for those bringing a pet, I would suggest being careful as I found broken glass and trash around the sidewalk.

Overall pleased with my stay.

Pet

6/10

Pleasant

15 Jun 2026

Kiana

I stayed at this property during the College World Series, and while I understand prices rise during major events, the $400 per night rate was extremely high for the quality delivered. I was in town for a wedding and options were limited, so I booked out of necessity rather than preference.

The lobby is clean, upgraded, and smells great, but unfortunately, that’s where the sense of “luxury” ends. The room we received was a king with a jacuzzi, but it looked like they slapped on some paint (poorly) and wallpaper and called it a day. The tile was discolored in the bathroom. It felt like you might get more dirty after using it. We brushed our teeth with bottled water and kept our shoes on when walking around in the room.

The bed itself seemed clean, but the room as a whole didn’t match the quality shown in the hotel’s photos. Nothing about the experience justified the premium rate. If this room were priced around $80 per night, that would be a fair reflection of the actual quality. At $400, it was nowhere close to worth it.

Unless the rooms receive significant updates and a higher standard of cleanliness, I wouldn’t recommend staying here.. especially not at event‑inflated pricing.

Partner

8/10

Excellent

14 Jun 2026

Ryan

Room was clean. Had some smell but think when it rained the window leaks. Outlets in bathroom didn't work

Partner

6/10

Pleasant

10 Jun 2026

Desiree

Staff were super nice. Definitely noticed some repairs needed throughout the hotel. Over all okay

Friends_and_family Family

4/10

Poor

08 Jun 2026

Karen

Bathroom mirror was a cheap mirror hung on a nail.... the wall and alot of the paint was worn off of the frame. Breakfast subpar from what we are used to with Choise Hotels. Found trash under the bed. Desk staff was not welcoming.... borderline rude...not one smile...My husband is disabiled...when we parked in a handicapped spot a hotel staff came out and challenged us \"You do know this a handicapped spot and we had to show our handicap par tag....so disapointing. Our daughter lives in Omaha...will not

8/10

Excellent

07 Jun 2026

Brad

Nice room,parking was easy and breakfast was good

Self

6/10

Pleasant

05 Jun 2026

Bora

Room was clean but smoking is allowed outside the building.

Family

8/10

Excellent

04 Jun 2026

Kristie

When I walked into the lobby it had a really fresh and clean scent which I liked and reassured me that it wasn’t a poor pick.

They also had lots of cameras even of the parking area which was reassuring.

We chose a room with a spa tub. It was wonderful. I wish we had more time to use it in the morning before we left but we had to get on the road.

The breakfast was good. Scrambled Eggs, sausage patties, cereal, fruit, waffles, and a host of bakery items.

There were some tacky things- like a tip jar for breakfast, & a sign about a fine for not returning the luggage carts. However we didn’t have trouble getting a luggage cart!

Partner

10/10

Exceptional

02 Jun 2026

Jim

New hotel. Lobby and room was clean. Staff very nice.
Recommended

Partner

8/10

Excellent

28 May 2026

Brenda

It worked for our stay. It was a busy time in Omaha and rates were higher it seems than normal. I have previously stayed on some very nice properties for the price paid. We had all that we need and the staff were very helpful.

Friends_and_family Family

8/10

Excellent

22 May 2026

Kelli

Very nice property!

10/10

Exceptional

18 May 2026

Alex

Clean room ! Staff was very helpful and Peter front desk , was amazing . Very big help and was very friendly . Recommend 100% of the time .

Partner

6/10

Pleasant

18 May 2026

Madalynne

Room was not the best. Very run down. Breakfast was disappointing for the standard fair. Area was sketchy. For $142 expected a better place but maybe that is just Omaha?

Partner

2/10

Poor

17 May 2026

Dirk

No

Family_with_children

10/10

Exceptional

17 May 2026

Marlene

The staff were friendly. The room was nice.

Partner

6/10

Pleasant

15 May 2026

LINDA

The hotel was overly scented in the common areas and our room smelled like cigarettes.

Friends

10/10

Exceptional

12 May 2026

destiny

Clean room and a good breakfast selection

Family_with_children

6/10

Pleasant

10 May 2026

Scott

Staff was great, bed was comfortable. Jacuzzi tub was not big enough for 2 people but was fine for one person.

Partner

8/10

Excellent

08 May 2026

Karen

Hot tub was great but lock on door was not in working condition

Partner

10/10

Exceptional

01 May 2026

Judy

The room was very clean. The staff were very kind and accommodating. Would definitely stay there again.

Friends_and_family Friends

4/10

Poor

30 Apr 2026

Haley

The breakfast was delicious, cold strawberries and cool whip to go on top of the Belgium waffles were a hit! We got the king jacuzzi unit, at first they put us in a regular room with no jacuzzi, the lady at the desk quickly corrected it and put us in a new room. Biggest downfall was the others staying there smoking joints in their rooms and in the elevator. I was there for 3 days worth of appts at UNMC, when I took the elevator to the 3rd floor (for ice, no ice on the main floor), there was a man smoking a joint on the elevator with my husband and I and it reeked. Every inch of the facility smelled like weed.

Partner

10/10

Exceptional

27 Apr 2026

Richard

Very enjoyable stay. Clean & welcoming.

Partner

6/10

Pleasant

22 Apr 2026

Jodie

I checked in late (11:45 pm) so the front door was locked. I had to call the front desk to get in which was fine. Staff was friendly. When I went out to get my bags, there was a guy who rushed through to get in. He was told to leave and then stood in front of the door for several minutes. I felt like I could not safely go in so I waited. When I looked back he was gone. I was not sure where he was. I felt a little nervous walking in.
The room was fine. Not the cleanest bathroom, but not horrible. I slept fine.

Self

8/10

Excellent

14 Apr 2026

kevin

Good breakfast, clean comfortable room

Partner

10/10

Exceptional

12 Apr 2026

Daniel

The room itself was clean. Some of the upgrades and repairs looked sloppy, but everything worked as it should, and it was clean. The use NFC cards, which is awesome because I always have terrible luck with the sliding cards.

6/10

Pleasant

28 Mar 2026

Brian

Hot tub advertised but the sight no longer has one. Breakfast was good. Rooms need updated. Lobby looked nice.

10/10

Exceptional

14 Mar 2026

Dusty

Staff was nice and the rooms were clean.

Self

8/10

Excellent

14 Mar 2026

Alaina

Breakfast options were plenty, we always arrived toward the end of the breakfast time and we had still had all the food available to us. Staff was friendly, maybe didn’t understand what I said when I asked for the main women’s bathroom near the pool to be cleaned. We stayed for 4 nights. It was dirty as if someone had cut their hair (long hair all over floor, counter, and some in garbage can) from the time we arrived until we left. After two nights I mentioned it to front desk staff and they said they would take care of it, but it was still in the same condition the next couple days. Otherwise, pool, elevators, and hallways were clean.

Family_with_children

8/10

Excellent

10 Mar 2026

Barbara

Staff was great. Heat worked well.

Partner

4/10

Poor

09 Mar 2026

Edwin

Easy check in with competent and friendly staff member. The room was “clean”.. clean floors, beds, toilet and shower, hot water immediately. Breakfast was good! 3 flavors of waffles and lots of bacon! Plus the usual.The beds were ok. Has had a lot of “patchwork “ done and needs a LOT MORE. Screen on the window torn and flapping in the breeze. Bathroom door has been patched around the handle like someone had broken into it. Needs new sheets and a hole in the bedspread. Fan ran somewhere all night. Door to gym and pool were propped open.Extremely humid , warm and chlorine smelling in the pool which would have been perfect if we could have stood the conditions of the room. Some sketchy ppl outside but nice ppl at the breakfast.

Partner

10/10

Exceptional

20 Feb 2026

Corinne

the staff were amazing, the only negative was surrounding area, which in no way reflected on the staff and Inn, it was a bit harder to walk my dog and feel safe.. BUT the staff was by far the best I've experienced

Self

10/10

Exceptional

17 Feb 2026

Nathan

Yes room was clean. Staff was cool

Partner

4/10

Poor

12 Feb 2026

Mike

Property was sketchy. Sketchy people hanging around Property. Mold in shower area. Hallway ceiling falling apart on floor. When I got to my room to use the restroom my tolet was full of 💩..like someone just took a bump in my tolet.

Business Self

8/10

Excellent

11 Feb 2026

Benjamin

Good room. The TV did not work, but the staff was willing to switch me to a different room.

Leisure Self

10/10

Exceptional

06 Feb 2026

Corey

Clean comfortable room.

Leisure Self

10/10

Exceptional

01 Feb 2026

Dejon

Rturn request request

8/10

Excellent

15 Jan 2026

John S.

Yes; room was spotless. And in good repair.
Bed was comfortable.
Check-in was flawless. And they took me a bit earlier than 3 pm.

6/10

Pleasant

12 Jan 2026

Brian

Wasn't able to check in. Didn't have the money for the deposit.

10/10

Exceptional

11 Jan 2026

David

Room was amazing and staff was excellent

4/10

Poor

11 Jan 2026

Eileen

Our first room the jacuzzi tub did not work, had to switch to another room very inconvenient. The second room the shower barely got warm enough for a quick shower. There was no apology or help moving rooms.

Partner

6/10

Pleasant

10 Jan 2026

Barbara

Room and hotel were clean. Staff were courteous. Pool looked dirty, so didn't go swimming. Had a bagel this morning was stale.

Friends_and_family Family

4/10

Poor

03 Jan 2026

Rebecca

We chose to stay at a hotel rather than and air bnb for the convenience of having cleaning services. When we checked in, the room was run down and dirty. It had the smell of cigarette smoke. The doors all had dirt and hair stuck on them. The bathroom floor had a dirty shoe print and hair on the floors. The bathtub was dirty and had hair in it. One of the bathroom sinks was peeling. The carpets had obviously not been vacuumed and I even found a pill under the bed. The suite had a kitchenette with a sink, but no dish soap or cups or anything that may be needed for a family staying multiple days. We asked for housekeeping to come in to freshen up the room and to at least replenish the towels, but they never did. When I talked to the front desk, he just offered to bring up towels and trash bags for us to change out for ourselves. The pool was also dirty, with a lot of sediment at the bottom. Anytime I went to the front desk, there was not a person there. You had to ring a bell and then wait for someone to come. If you needed something, they would have you wait at the front desk and have you take it to the room for yourself. We supposed to stay for 4 nights, but ended up checking out a day early. Very disappointing service, especially on a family vacation over Christmas. We will not visit that hotel again.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Lisa

The room was large and clean. The motel smelled good, unlike several others in the area. The staff was pleasant but difficult to understand!

8/10

Excellent

24 Dec 2025

David

Clean room, good breakfast, corteous staff...

10/10

Exceptional

23 Dec 2025

Regina

Friendly staff, comfortable room. Very nice property to stay at.

Leisure Self

8/10

Excellent

19 Dec 2025

terrence d.

Check was just right after a long day on the road. Room really nice.

Leisure Self

6/10

Pleasant

19 Dec 2025

Sara

Staff was great. The room was old. The sink and the tile in the bathroom was broken and all the paint was coming off

10/10

Exceptional

18 Dec 2025

Mandie

The gentleman working the front desk was very helpful. Had no problem addressing any question we had. Definitely recommend!!

Leisure Friends

2/10

Poor

18 Dec 2025

Monica

Breakfast was great and variety was nice. We had jacuzzi tub in the room but was only given 2 towels and 1 wash cloth, when I asked for extra towels I was told they did not have any to give. The room was dirty and I found a bug crawling on the table next
to the bed. When I told the front desk about it I was told “sorry” “but how was the rest of your stay?” Staff did not attempt to offer any compensation for me sharing the room with bugs!

Friends_and_family Family

8/10

Excellent

15 Dec 2025

Sarah

The staff was super friendly and helpful.

Partner

10/10

Exceptional

11 Dec 2025

Corey

Decent room for a good price.

Leisure Self

10/10

Exceptional

07 Dec 2025

Richard

Ice and quiet

8/10

Excellent

07 Dec 2025

Ashley

Staff was great! The hotel and rooms were good, probably could use an update but it wasn’t bad overall. Nice to have a jacuzzi in the room! We enjoyed it.

Partner

10/10

Exceptional

04 Dec 2025

David

Very nice place for the money, just a little bit of a cleanliness issue in our room. But other than that, a first rate well kept facility.

Leisure Family

8/10

Excellent

22 Nov 2025

Ana

Estuvo muy bien la habitación estaba limpia,el lugar muy cómodo, el servicio fue amable todo estuvo bien.

4/10

Poor

20 Nov 2025

Ken

The desk agent was very unfriendly, said nothing more than was necessary, and by the time she was finishing was on a personal phone call.

Business

6/10

Pleasant

14 Nov 2025

Martin

The workout room needs an upgrade in equipment.

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Rosemary

Whirlpool was so nice after a long drive. Very nice hotel.

10/10

Exceptional

02 Nov 2025

Logan

Clean.

8/10

Excellent

29 Oct 2025

Rebecca

First room was in pretty bad shape do we asked to be switched. The front desk staff were very apologetic and accommodating and got us a new room right away. That room was very good and we settled in fine

Partner

4/10

Poor

28 Oct 2025

Linda

Room had a very stale odor. It didn’t feel updated. The sheets were all pilled.

10/10

Exceptional

23 Oct 2025

Marysol

Veronica was awesome, she helped make it a 5 star stay!!! Thank you for the hospitality!!

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Frederick

Our room was clean. The staff was friendly. Parking was not the best-the lot was dark and behind the building.

Partner

4/10

Poor

18 Oct 2025

Zach

Waited for a full 30 minutes to get checked in

6/10

Pleasant

16 Oct 2025

Ben

Told me at check-in that my credit card declined for their incidental card hold, then offered to let me just give them physical cash instead, despite purchasing with my card five minutes earlier

Leisure Self

10/10

Exceptional

11 Oct 2025

Jason

Good value!

Leisure Partner

8/10

Excellent

11 Oct 2025

Christine

Staff was friendly, parking was ok. Room average room, beds were comfortable. However the bathroom was to be desired and could have used a little more cleaning.

2/10

Poor

07 Oct 2025

Shavona

Lock on room door broken. Charged $150 deposit, never refunded.

Leisure Family

10/10

Exceptional

06 Oct 2025

Shelly

Needed a place to stay for the night. No frills needed. The room was clean & quiet and the bed very comfortable. Planned on leaving early and was delighted with the hot breakfast.

Self

8/10

Excellent

06 Oct 2025

Ann

The parking lot was full due to a meeting that was scheduled. We were told to park anywhere that the meeting would be over soon. We arrived at 8:30 pm. The check in person was very nice and helpful. The only problem was the tub would not fill due to the tub plug not working. Room was clean and breakfast was very good.

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

Drew

The hotel and stay were fine. Our room was dirty and seemed like it was cleaned very minimally.

Friends_and_family Family

8/10

Excellent

04 Oct 2025

Norman

Everything was fine. Room was clean and parking was easy

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

David

The hotel was wonderful and very clean. But the housekeeping staff did not do their job I had to go down daily for a week to get towels and trash can liners. Because they never came to clean my room.

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

TROY

Staff was very kind and helpful.

Leisure Partner

8/10

Excellent

02 Oct 2025

Richard

The room was nice, the hallways were plesznt scented. The exhaust fan in the bathroom didn't work and there wasn't any switch to turn it on.
I'm not very happy right now, because the $100 deposit. Was not returned yet. We dint leave the room in a wreck, or smoke in it. My roommate went outside to hit her vape. So, I will be calling Comfort Inn to see why it wasn't returned to my account.

Business_and_leisure Family

6/10

Pleasant

30 Sep 2025

Tim

Mediocre

The outside was messy with cigarette butts all over. Not a well kept appearance. Our bathroom floor was dirty and had hair on it. The sink did not drain well and the stool kept running.

Partner

10/10

Exceptional

28 Sep 2025

Brenda

This was a great place to stay! Everything was well-lit, good check-in experience, the facility has been updated recently, clean bed/room, nice hot shower, good selection of hot and cold items for breakfast.

Partner