Name: Americinn By Wyndham Omaha
Address: 9720 West Dodge Rd, Omaha, 68114, US

4/10

Poor

02 Aug 2026

Kathrinr

The bathtub was dirty when we checked in, there was mold on the ceiling and the chalking. We didn’t have enough towels in the room, when we requested more towels we were told they didn’t have enough. Our 2nd day we were there our room was not cleaned. At 6pm when we returned from our outing I inquired as to why our room had not been cleaned and we had not received clean towels I was told we could come back later for towels. At 10pm we were told to come back in 10 minutes that she had not had time to get the towels from the laundry yet.
The sheets were stained with something that was black and gray. You could tell they had been washed but it still looked pretty gross to have them stained up so badly.
The remote for the tv did not work. We were told the first night that the next day someone would look at it and fix the issue. The 2nd day we were told that non of the remote in the facility worked on that tv and the new universal remote they had on hand were not good because she did not know how to program them.
So if you are looking for a clean bathroom, and a tv that you can watch this is not the hotel for you.

2/10

Poor

02 Aug 2026

Nhu

The place was a little dirty and not well cleaned. It smelled weird and the carpet was dirty. The bed was small ( it’s not a queen size as it described on the web.) I didn't read the reviews before I booked it. I don’t recommend it.

10/10

Exceptional

31 Jul 2026

wayne

They were remodeling so will see next time

4/10

Poor

30 Jul 2026

Matt

They were painting the facility the time when we came, and everything was torn apart. The pool was not working. They only cleaned the room one time when we stayed. The tv didn't work correctly. They were short staffed and it showed.

10/10

Exceptional

27 Jul 2026

Kimberly

Room was clean and staff was helpful

2/10

Poor

26 Jul 2026

Lamar

I paid for 2 nights only stayed 1 the AC was blowing out hot air the smoke alarms was going off and the front desk was no help!! I keep trying to call the front desk phone rings once than silence horrible experience!!!

2/10

Poor

26 Jul 2026

Jason

The air conditioner didn't work it was filthy dirty we reserved 4 rooms 1 the TV didn't work so we didn't use that room they said they would not charge us for that 4th room but do you think expedia has a number you can call to tell them to reimburse us for that 1 room no they don't the motel said since we booked through Expedia we had to get refunded through them we want refunded for the 1 room we never used like u said we rented 4 rooms used 3 and all 3 smelled horrible nasty stained bedding flooring and furniture terrible.

2/10

Poor

23 Jul 2026

Bernie

It's a dump

6/10

Pleasant

23 Jul 2026

SHAWNDEL

Lot of water damage in the hotel, wires taped with electrical tape using an extension cord to run fan.

10/10

Exceptional

22 Jul 2026

Sam

It was good

8/10

Excellent

21 Jul 2026

Daymari

It was good

Family_with_children

2/10

Poor

20 Jul 2026

Brian

The place was like a demilitarized zone. The doors & frames were all beat up. There was junk piled by the ice machine. The TV in our room didn't work. After seeing the condition of the place & how nothing worked, we asked if we could just cancel the reservation. We were told by the front desk that they would cancel the room & refund our charge. Of course that didn't happen.

Partner

2/10

Poor

19 Jul 2026

Stephanie

Hotel was pretty ran down. Holes in walls and hallways were all ripped apart. Stains on bedding, took 6 hours to get a remote for a TV that has to have a remote to work. Room smelt very lived in, alcohol shooters all over parking with trash scattered everywhere. Pool was over crowded and foggy. Tables during breakfast were all sticky and there wasn’t enough seating for nearly everyone that came down for breakfast but it was against the posted policy to bring any food back to your room so you were just stuck.

Friends_and_family Family

2/10

Poor

18 Jul 2026

Dj

Room had food stains on the walls and roaches in the bathroom.. Animals roaming the hall ways. People sleeping in the lobby. Will not return

Family

2/10

Poor

16 Jul 2026

Chris

The hotel was dirty, window was open in our room when we got to it, the curtains were half hanging off the curtain rod, half of the doors had their number ripped off the door, garage in the hallway. We decided not to stay and were given half refund.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Ashley

No ac

2/10

Poor

13 Jul 2026

Tami

The best part of this hotel was the bed and A/C. Couldn't used the pool because of the oily sheen sitting on the top..floor was a mess. There was a horrible smell throughout the hotel.There was alot of questionable activities going on in the dirty parking lot. The walls throughout hotel were dirty and carpets. Front desks people were not the nicest. Mold in shower on ceiling and walls. Construction materials in hallways. Windows dirty and screens were torn. Could tell that people and their children lived there because they ran a muck throughout, being loud and slamming doors..The breakfast was all carbohydrates, no solid proteins. Shared milk and juice containers stored in a small refrigerator that kids were constantly opening to get bottles of water stored in same refrigerator. This was the worst Amerinn I've ever stayed in..very disappointed 😞

Partner

2/10

Poor

11 Jul 2026

dany

The staff crew was hostile My whole stay. Only one of the front desk, ladies who’s actually friendly and doing her job the right way.

2/10

Poor

11 Jul 2026

Patty

Linen stained, rooms smelled of stale smoke and body odor. We left it was not as listed on the website.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Roxana

The staff is always amazing there. our TV did not work in our room but otherwise it was great. We had a weird smell in there, but staff said that they are remodeling soon so hopefully that will help once they start upgrading. We stay there every time we go to Omaha so I absolutely love the staff will always go back.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Steven

For the price I have nothing to complain about

Self

10/10

Exceptional

05 Jul 2026

Walter

Super cool staff as always

2/10

Poor

04 Jul 2026

Mary Ann

We actually never stayed there at a hotel was filled with smoke. The carpets were half ripped up the place was disgusting. We canceled our reservation.

Partner

2/10

Poor

04 Jul 2026

Luisa Fernanda

Mal olor en habitaciones y pacillos,el baño no era tan agradable hasta habían toallas de alguien más colgadas en la puerta y olvidaron recogerlas

Family_with_children

2/10

Poor

04 Jul 2026

John

Window wouldn't close all the way. Fireworks were going off and the open window allowed a lot of sound to enter. The tub was stained dark grey. Wash cloth was wrapped around the first sprinkler in the bathroom. Holes in walls. Light cover in bathroom falling down. Hair dryer did not work .

Partner

10/10

Exceptional

02 Jul 2026

David

I loved the afternoon front desk person she is why I keep going back..Love her to death.she always makes u smile and is very helpful.plus she made sure our room was nice a Kool for use because it was hot outside

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Twanya

Staff friendly, great breakfast

Self

4/10

Poor

28 Jun 2026

Barbara

I was in Omaha for a wedding. This was during the college World Series. The only room I can find for a decent price that was on one thing I liked about it, but I didn’t like about it with it. It’s hard to reach, it wasn’t very clean. (there was something spilled on the floor in the elevator, and nobody had cleaned it up and it was very sticky.) and the rooms are old and they need updating.

Family

2/10

Poor

28 Jun 2026

Matthew

Room 300 had mold and bugs on beds. Torn screen and garbage outside the room next to in. TV didn't work. Lasted 10min before I took my family out and got a new hotel

10/10

Exceptional

23 Jun 2026

Lori

Very nice staff. Clean rooms. Air conditioning good. Parking good.

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Susan

They are going through renovations so the property has some issues. The kids were able to use the pool. Breakfast was good. Husband loved the purified water station. This was our 2nd trip there. Would stay again

Friends_and_family Family

2/10

Poor

22 Jun 2026

Kenneth

I thought by getting a hotel owned by Wyndham it would be really nice, but this place was absolutely disgusting. I meant to take pictures of it, but I forgot. the place is dirty. The place needs a lot of upgrades. It needs a lot of repair. I will admit the pool was clean and my grandkids enjoyed that. For $200 a night, including taxes definitely not worth it. Definitely not. I had the room for two nights after my first night I got a message that said they’re in my room and I left stuff in there. I called them and said well cause I had that room for tonight as well and they’re like well You told somebody at the front desk you were checking out I said no I did not. I did not talk to anybody so they checked me back into the room. Then when I went to have to get my keys for the room again the lady said that’s because you dropped your keys off at the counter. That’s why we closed out your room no, I didn’t. No I didn’t. I have my keys right here so They might’ve just made a mistake and moved out the wrong room which is OK I don’t mind. just be honest, but definitely will never stay at another. Wyndham resort again ever never it was was gross. It was gross.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

E

Very slow check-in. Ad showed a spa. No spa.

Self

6/10

Pleasant

19 Jun 2026

Diane

Tv didn’t work some of the time.

Partner

4/10

Poor

18 Jun 2026

Guadalupe

The hotel needs maintenance, cleaning, and updating. It is not like the pictures. It's not the worst, but definitely not worth the price, and your expectations are higher for sure. The breakfast is basically bagels and waffles - no eggs. The staff is nice and accommodating, but I would still recommend looking at another location. They can lower their prices to reflect what one receives or invest in their property, which has potential if fixed.
Pets are allowed, but it would be nice to have a pet-friendly area and a pet-free area. We heard the dogs next door barking and scratching the heck out of the door - definitely one of the reasons for the property being pretty run down.

Family_with_children

10/10

Exceptional

18 Jun 2026

chris

Very friendly. Let our kids swim an hr later then what they have bc we had a late check in

10/10

Exceptional

15 Jun 2026

Franek

The staff was kind and welcoming, the hotel rooms were clean and the beds comfortable. The air conditioning was well-maintained and parking was accessible. The breakfast wasn't too bad either it had a waffle iron, bread, some cereal, milk, yogurt, and juice. Overall a very nice property to stay at.

Family_with_children

2/10

Poor

14 Jun 2026

Michael

No phone, no soap, no shampoo, no sheets on bed, tv didn't work, burn hole in the curtain. No one at the front desk. Very rough and way overpriced.

Self

10/10

Exceptional

09 Jun 2026

Twanya

Great staff, clean rooms, quiet

Partner

4/10

Poor

06 Jun 2026

Julia

The front desk receptionist was super nice but when we went around the property there were piles of trash and old recliners along side the building. The building smelled when we entered. Our room had a broken lamp shade and the curtains had holes in there. It smelled super musty. We chose not to stay and the receptionist refunded us without question.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Samuel

Great stop! Super friendly staff, nice room, comfortable bed and good parking. We dug it. It's right by a mall and some other shops so if you need anything, it's all right there.

Business

2/10

Poor

01 Jun 2026

James

Trash was all over the floor in the hallway, walked into the room to see bugs all over the place and the room looked like it was never cleaned from the guest before. Walked back to the front desk and checked out. The employee was not at all surprised when I mentioned the bugs. Spent about 5 minutes there.

Family_with_children

2/10

Poor

01 Jun 2026

Ditisha

I had a good breakfast but I wasn’t approved about the bugs and the sheets were terrible

Self

8/10

Excellent

27 May 2026

GRACE

Clean room

Self

6/10

Pleasant

27 May 2026

Duane

The TV was complicated to operate

Self

6/10

Pleasant

26 May 2026

Brittany

Well there was a spider in the bathtub. There was no view because we were where the front entrance was so paying $25 extra to check in early seemed crappy. The fan in the bathroom didn't work and the light was missing. There was blue paint on the white wall. The inside of the bathroom door looked like crap broken apart at the bottom and white paint on it. The air conditioner didn't have filters and sounded like a garbage disposal half the time. The caulking was not completely done nor the painting. The staff was nice though. And the hallways smelt like weed.

6/10

Pleasant

25 May 2026

Abby

Overall we had a very nice stay. Staff was very friendly.

The only thing that was very noticeable was there were a lot of maintenance that needed to happen. Our room's closet door was gone, in the shower there was a couple fixtures that needed to be fixed and other things throughout the hotel.

Family_with_children

10/10

Exceptional

21 May 2026

horma

Es un lugar limpio y barato

Family_with_children

2/10

Poor

19 May 2026

Jamin

Wendy at the front desk was very kind. She was the best thing at this hotel. Unfortunately we had to cancel and go to another location. Our room had holes in the wall, toothpaste stains on the carpet the sheets were unclean the toilet was clogged the elevator was not working as well as the handrails in the elevator were broken and very creepy people outside the front smoking marijuana. This is the first time I've ever had to leave a hotel because of the condition it was in. No way should our room ever have been available for someone to stay in.

Partner

4/10

Poor

19 May 2026

Jeanne

It was so beat up. The tv remote didn't work, blood on the carpet, ice machine was out of order, room not cleaned well, no towels, light bulbs missing. We got a cheap rate now I knpw why.

Friends

4/10

Poor

18 May 2026

Ann

Our room smelled of stale smoke. Everything in the hotel was old and dirty. Floors in the hallways were not vacuumed for the 3 days we were there the same garbage was on the floor the entire time. There was no hair dryer in the room. The tv didn’t come in 2 of the 3 days we were there. The refrigerator froze the soda we brought and it exploded. Breakfast choices are the same everyday and very minimal. On the plus side the staff was very friendly and it was inexpensive.

Friends_and_family Family

4/10

Poor

17 May 2026

Matthew

On the night we checked into the room we were assigned was not cleaned at all. The staff at the desk handled the situation nicely and got us a clean room. The general appearance of the inside of the hotel was well worn. Some wallpaper was peeling carpet was heavily stained. This was both in the general areas as well as in the hotel rooms. The breakfast offered was minimal, but was sufficient. The hotel pool area was well maintained and was very enjoyable. Access to the parking lot was easy and there was no trouble finding a parking spot. Hopefully they are able to find a way to update the interior of the hotel to match what the pictures look like on the website. All of the staff that I interacted with were very nice and helpful.

Friends_and_family Family

2/10

Poor

17 May 2026

Annie

Would not recommend. Smelled of smoke and was not a clean location.

Self

8/10

Excellent

17 May 2026

lucia

Great; price, comfortable bed, breakfast, spacious room

Good: front desk staff, check in on-line

Okay: small bathroom , key cards only set for one day for a two day stay.

Weird: driveway entrance to hotel

Needs improvement: bathroom fan did not work, repair work poor, bathroom shelves need repair
Dangerous!!!!!!! Small post sticking out of lower half of the bed. Almost tripped over it and fell

Partner

2/10

Poor

17 May 2026

Donamick

Run do not walk away Place is a dump

Friends_and_family Family

2/10

Poor

17 May 2026

Isaiah

I didn’t like the staff at all, very rude and inattentive. I waited for 20 minutes to get checked in bc she was outside smoking. When I left I was trying to talk to a manager but again nobody was at the desk and I rang the phone and bell and nobody came. I got tired of waiting and just left

Partner

8/10

Excellent

15 May 2026

Carrie

Nice place

Self

4/10

Poor

15 May 2026

Reynold

i’m not happy with breakfast options, and was large dogs in one room on my floor, smells like wet dog , and animals were aggressive, was fearful , always barking, but staff was great, i won’t stay there again though

Self

2/10

Poor

14 May 2026

Jordan

The GM of this hotel is truly one of the rudest and least compassionate people I’ve ever had the displeasure of dealing with. I cannot imagine getting a thrill from starting needless arguments and disputes with guests.

6/10

Pleasant

09 May 2026

daidree

If youre just looking for a place to sleep its fine. I will say that ive paid less for nicer rooms and much better breakfast.

Partner

8/10

Excellent

08 May 2026

Carrie

Great location ...nice staff! We will be back!

Partner

8/10

Excellent

08 May 2026

Jacob

Yes good experience

2/10

Poor

02 May 2026

carl

The place is absolutely gross. I’m not sure our room was really cleaned. There were visible hand prints on the sliding door. Wall paper falling off everywhere, furniture in terrible shape, bathroom needed a lot of tlc and the hole place was stinky. Best part was the two ladies at the front desk doing the best they could.

Friends_and_family Family

2/10

Poor

01 May 2026

Lisa

I didn't like the fact that I was charged for a room that was disgusting and nasty and most definitely NOT CLEAN whatsoever. I'd advise people to book a hotel at another hotel if you don't want bed bugs,dirty ass sheets,bedding and pillows and the floors are terribly stained. The bathroom tub in one room that had Black Mold. Bedding,couch has stains and haven't been bleached like all other hotel do so they don't get bed bugs,cochroaches. I'd sleep in my car before I would ever stay in that hotel again. They won't refund me money.

Self

6/10

Pleasant

01 May 2026

Eric

Breakfast was cheap—coffee was terrible. Not bad overall considering the price. For two guys just doing a quick in-and-out overnight, it worked given the price.

Friends

2/10

Poor

28 Apr 2026

Joseph

Breakfast at aa good but I was totally compromised . Even after I had permission to take it to my room I was scolded!

Self

6/10

Pleasant

24 Apr 2026

Penny

Between having to reconfigure all of the cables so the TV worked, the filthy windows, the holes in the walls, the bathroom heat light that never shut off all night long, the moldy bathtub, the leaking fire extinguishing system and the blood spatters (?) on the bathroom ceiling and walls, I don't have much good to say. At least the sheets were clean and there weren't any bedbugs.

Self

2/10

Poor

23 Apr 2026

Robert

The place was dirty. The same breakfast everyday-waffles ,cereal or toast. There was 8-12 in.space between the tub and the toilet. They did not clean our room our entire stay. The air conditioning and the heat was so loud you had to turn the tv up. There was a peice of gum stuck to my pillow under the case. A charge of 25 dollars to check in early. The tile was cracked inside and out side. The werepieces of the awning missing. I took pictures. Could not believe everything that was wrong. Was hoping to send them to someone.

Partner

2/10

Poor

20 Apr 2026

Marsha

the lobby and staff were good, but the rooms were rundown and very outdated.

Family

10/10

Exceptional

20 Apr 2026

Jennifer

Front desk was really helpful. We needed a few extra things and they were very accommodating! Thanks!!

Family_with_children

4/10

Poor

19 Apr 2026

John

Bad smell in hallway on 4th floor. Trash piled by elevator. Dirty carpet and bedding in my room. The chair was frayed and filthy. Bath tub was dirty.

Self

8/10

Excellent

14 Apr 2026

Tina-Marie

Great hotel, only thing was the tv remote was not working but we just watched stuff on our phones so we didn't bother the staff with it. Breakfast was good, waffle maker!
Would stay here again.

Partner

2/10

Poor

14 Apr 2026

Kristi

We had a cockroach in our room, juice and milk were served out of jugs, people were filling up th

10/10

Exceptional

12 Apr 2026

Loretta

Rooms are always clean. Air conditioner/Heater always worked. Never had any problems with my stays here. Love how the staff stick to the rules it keeps the rift raft out of the place. Keeps the star reviews higher...😁

Partner

2/10

Poor

12 Apr 2026

Todd

room was not clean, they said they would give us $25 discount for no clean room, we had to change our sheets and pillow and trash and towels and soap. Also someone broke into our Ryder 16ft box rental and stole $200 of tablets.

Business

4/10

Poor

11 Apr 2026

Emalie

The whole place smelled like piss.

Self

4/10

Poor

06 Apr 2026

Nancy

The staff is always friendly here. They are pet friendly, but could use a little bit more potty/play area for dogs.

Pet

10/10

Exceptional

05 Apr 2026

Jeremy

Really nice lady at the front desk!

Self

10/10

Exceptional

04 Apr 2026

Kody

Everything worked great in the room. Park was very easy

8/10

Excellent

04 Apr 2026

Roxana

It was ok

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Albert

Clean rooms

Self

10/10

Exceptional

28 Mar 2026

tristen

.

2/10

Poor

27 Mar 2026

Arnetta

Roaches and bed bugs and the Gm is on meth

Family_with_children

8/10

Excellent

26 Mar 2026

Christopher

Fridge wasnt even c lose to cold could use a update

Self

2/10

Poor

19 Mar 2026

Donald

I didn't get to stay at this property, when we went to check in, the power to the building was cut off.

2/10

Poor

19 Mar 2026

Richard

Beetle in the bathtub, thread bare furniture, dried ketchup on both tables and dresser, delayed check in due to sleeping staff, breakfast only waffles and dry cereal. Carpet out is date in 1990. Overall smell of pot. Room and facility falling apart. Even a broken phone.

Family_with_children

2/10

Poor

16 Mar 2026

Stephen

Took a shower went to use the towel it smelled and there was a brown spot on it. Went to use the ice bucket and there was two dirty q-tips in it.

6/10

Pleasant

08 Mar 2026

Lindsey

Pool was closed due to chlorine levels, breakfast is just waffles, plain bagels, and cereal, the room did not appear to be well cleaned, bathroom had rings from the shampoo/conditioner bottle, rest in paradise written on the headboard, no screens or bars on a 3rd floor window that opens, and the power went out until 3:30am.

Friends_and_family Family

2/10

Poor

07 Mar 2026

Shaunvarice

Let’s start from the beginning. When checking in we had to do THREE room changes. First had room 343 and it had a strong smell of dog/cat pee, told the front desk & was given room 301. As soon as we opened the door we were hit with this intoxicating smell of urine and chemicals that made our nose burn and almost throw up just from opening the door. Went back to the front desk and got room 432. The whole 4th floor smelled like urine & smoke. Got to our room & the floor was stained with unknown substances (possible blood stain), the tub was filthy covered in hair, & had to go back to the front desk because the remote didn’t have batteries. Bathroom ceiling was broken & creaking the entire night, also heard squeaking & footsteps (scary because it’s only 4 floors). Then early in the morning we were scared out of our sleep by frantic knocking like there’s an emergency. We were half dressed, and hear a yell saying “OPEN THE DOOR, it’s the manager” we’re half sleep & told her one moment so we can put on clothes and she said “you don’t need to be fully dressed, I just need you to open the door”. Which was very violating and disturbing. We’re very confused at this point, she then said “you have 20mins to leave the hotel for smoking in the room”. Firstly I have asthma, I can’t even be around smoke. Secondly how could she possibly accuse us being that the whole floor wreaked of smoke? It felt very discriminatory. A case has been filed and will be taking corrective actions. Never again!!

Partner

2/10

Poor

06 Mar 2026

MARVIN

never stayed found a closer place to the hospital!!

8/10

Excellent

06 Mar 2026

Dennie

Dfcf

6/10

Pleasant

04 Mar 2026

John

The room was pretty shabby and smelled bad. The road noise was very bad.

Partner

6/10

Pleasant

02 Mar 2026

Walter

Lynn and Corey!!!! Are AMAZING

Partner

2/10

Poor

02 Mar 2026

christy

Was not. Staff great

Friends_and_family Family

2/10

Poor

25 Feb 2026

Leonard

Room staff

Friends_and_family Friends

2/10

Poor

25 Feb 2026

Leonard

Room staf

Friends_and_family Friends

2/10

Poor

23 Feb 2026

Larry

Wallpaper was coming off and the room wasn’t clean and I had to hook the tv up

Family_with_children

2/10

Poor

17 Feb 2026

john

Not clean at all

2/10

Poor

15 Feb 2026

Landon

Room was filthy when I arrived. They moved me to a different room that was cleaned, but still left me not wanting to stay! As the carpet was full of stains. Walls beat up. Overall condition was not great.

Leisure Family

8/10

Excellent

11 Feb 2026

Jesus

Muy tranquilo