Name: Best Western Plus Midwest Inn
Address: 4706 S 108th Street, Omaha, 68137, US

10/10

Exceptional

25 Jul 2026

Kathryn

Staff was very welcoming, made us feel like family. The lady running the breakfast was so sweet and accommodating, our kiddos loved the pool. Rooms were your standard room, clean sheets and linens!

10/10

Exceptional

25 Jul 2026

Sandi

Very good

10/10

Exceptional

22 Jul 2026

Barbara

Their policy of is to charge your card if you don’t check in by eight pm. I intended to use Apple pay at check in but they billed my credit card. I had checked “pay at check in.”

2/10

Poor

21 Jul 2026

Michael

Probably 10 years ago was a good hotel

10/10

Exceptional

21 Jul 2026

wulf

Clean room great staff let us use hot tub even after closing

Partner

10/10

Exceptional

20 Jul 2026

Austin

Our stay was overall very pleasing and extremely welcoming! The full staff was very friendly and welcoming and aiming to make our stay the best they can make it. Aside of the use of one elevator because the other one was being worked on, our family enjoyed our stay and will book again. Highly reccomemded for all parties to stay and relax or come check out their indoor pool water slides and splash zone or the hot jacuzzi. Thank you all for everything, keep up the great work, till next time, take care!

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Lindsay

The hotel needs to be updated but the pool was perfect for young kids. The breakfast buffet was very good. The staff was very kind and seemed to like being there.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Ashley

Rotating breakfast with very friendly staff. Resturant was clearly closed for a long time but was advertised as an available option. Lots nearby so wasn't a huge issue. One slow running elevator for 7 floors of guests so very long wait times at checking in/out. Rooms were decent and fairly clean. The hotel was definitely in need of some superficial updates throughout. Overall not a bad experience as it was within 15mins of everything we had planned to do and really just needed a space to sleep and shower. Pool was perfect depth for 6year old to roam but again a face-lift is needed throughout. Things such as buttons that don't light up, one elevator down, paint touch ups needed, toilet running, showers stained, what looked like marker on the sheets etc.

Family_with_children

6/10

Pleasant

18 Jul 2026

Jacqueline

Rooms are average but clean. Facility is dated. Breakfast was average but a nice selection. Pool great for families with young children...grandkids loved it!

Family_with_children

6/10

Pleasant

17 Jul 2026

Yasmin

It was low staffed, and breakfast kept running out.

Family_with_children

10/10

Exceptional

12 Jul 2026

Carolyn

Great hotel. Perfect for families. Wonderful pool for kids, great breakfasts, very clean, close to highway to get anywhere you need to go.

Family_with_children

10/10

Exceptional

11 Jul 2026

Kelly

We had a comfortable stay. Very clean room and the air conditioner worked great. Swimming pool is catered toward children so my son was happy. Big area around the pool for parents to hang out. The hot tub was a bonus for me.

Friends_and_family Family

6/10

Pleasant

04 Jul 2026

Carol

Breakfast and pool were great.
Shower in our room did not work.

Family_with_children

4/10

Poor

03 Jul 2026

Melinda

The Waterpark was the perfect size for our kids for the night. Our first room was great, up until it was completely fumed up with Marijuana smell. With our kids in the room, we didn't want them to be exposed so we reported it to the front. They moved us down to the first floor, floor was popping up when you walked in. Manager went up to our original floor and he could smell it and was trying to figure it out. Unfortunately due to booking Expedia they couldn't comp our bill. They were accommodating and moved us right away.

Family_with_children

4/10

Poor

30 Jun 2026

Kofi

Shower wasn’t working in morning.

Self

8/10

Excellent

29 Jun 2026

Kathryn

The room was clean. I booked a King but was given two queens. We each took a bed as the one had a big mattress dip on one side, and the other mattress had a big dip in the middle. It's too bad the kitchen was flooded so we only got basic breakfast (yogurt, bagel, packet oatmeal, cereal). Overall decent and we'd stay there again.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Yvonne

I love this hotel for my grandkids! All ages can enjoy their pool. Even though it only goes to 3ft it is still fun to play with kids and go down the water slide!
Hot tub so warm and relaxing!
And FREE BREAKFAST!!
Compared to other hotels in Omaha, Ne this is THE BEST PLACE FOR FAMILIES AND KIDS!!

Family_with_children

6/10

Pleasant

23 Jun 2026

Crystal

Picked this hotel because the pool looked fun to give my daughter something to do. The first night was hard to enjoy the pool because they were a bunch of rowdy boys there that were too rough for smaller kids to play. The hot tub was nice. I wish the pool was a foot deeper. But it was fun none the less. The floors around the pool area need to be cleaned.
The room itself was ok, but they could use a remodel, and a good cleaning. The bed was comfy enough to get a good night's rest. Parking was nice and easy.

Family_with_children

10/10

Exceptional

23 Jun 2026

Nichole

It was great, staff were friendly and helpful!

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Kenneth

We had yellowish stained blankets on our beds which my wife noticed the moment we walked in the room. The hot tube was nice and so was the pool. It was most for the kiddos which we didn’t mind.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

john

It was the perfect stop while we were in Omaha.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Christopher

The room was clean.

10/10

Exceptional

19 Jun 2026

Terry

The hotel was very nice and our room was very spacious. The pool area could use some updates like new paint but other than that everything was very good. Including the breakfast each morning.

Family

6/10

Pleasant

18 Jun 2026

Nick

Only 1 elevator, and no indoor stairs. Long lines to get to literally the next floor. Everything was wet & dirty (lots of kids running from the pool around the 1st floor). It was fine, esp for the price. But not worth anything more.

Self

8/10

Excellent

18 Jun 2026

Andrew

My family and I stayed for our last night of a long road trip. It was a short drive from the Omaha Zoo. The pool area could use an update, but it was functional. My son enjoyed the waterslide. There were good options for breakfast. We would stay here again.

8/10

Excellent

14 Jun 2026

Linda

This place was great but housekeeping was yelling in the hallway this morning before 9am. Then proceeded to knock on our door at 9am and again at 10am. I was tired and wanted to sleep in. Checkout isn’t until noon, which is nice, so why is housekeeping making a raucous at 9am??
Otherwise, everything was great!!

Family_with_children

10/10

Exceptional

13 Jun 2026

Emily

Amazing stay ‘

Family_with_children

4/10

Poor

08 Jun 2026

Amber

If you have asthma, allergies or sensitive to strong cleansers, chlorine and perfumes, you shouldn’t stay here. In addition, the night staff were very rude and didn’t have good customer service.

Family_with_children

4/10

Poor

08 Jun 2026

Ashlee

1 broken elevator and 1 that barely functioned. The stairwell smelled like urine. Our room was in desperate need of maintenance. The shower head sprayed water in every direction (my husband had to fix it). Makeup was smeared on bathroom light switches and hair accessories on the floor. The breakfast was good and had a nice variety. The lobby smelled good. Parking was terrible..their lot is in need of maintenance badly!

Family_with_children

6/10

Pleasant

07 Jun 2026

Kelli

The breakfast was good both days, bedrooms were clean. I didn't like the shampoo and conditioner and body wash. Could afford better quality personal items. They also could have came in and replenish the towels especially if staying for more than one night.

Family_with_children

6/10

Pleasant

04 Jun 2026

Lakin

Missing the log and lily pad in the pool area, that is half the attractions of the pool which is the only reason we booked in the first place.
Staff was openly arguing in the breakfast area during breakfast.
Lots of staff and other guests smoking cigarettes..etc.. in front of the entrance.
Room was decent but needed cleaned around the toilet and lots of cords and extension cords hanging around the tv area that we had to keep our toddler from grabbing the entire stay.

Family_with_children

8/10

Excellent

04 Jun 2026

Karla

Only complaint was it had 1 elevator going. Otherwise great!

Friends_and_family Family

6/10

Pleasant

03 Jun 2026

Katelyn

It took over 5 minutes for staff to show up at the front desk to check us in. The pool had chunks of hair and other items just floating around in the water. The bathroom door inside the pool area was completely falling apart. The breakfast area had food all over the counters, but the breakfast attendant was extremely kind.

Family_with_children

6/10

Pleasant

31 May 2026

Crystal

The staff was extremely helpful and friendly especially the staff member preparing breakfast each morning. The pool area was small only because there wer3 so many guests and it could have been slightly cleaner. The room was perfect if you just need somewhere to sleep and shower. Check in and out was very easy and they provided a receipt. I can't stress how friendly the staff was though. Know that there is no room service unless you ask for it. Otherwise trash and linens are to be left out in the hall for pick up. There are gas stations and restaurants close.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Danielle

Clean room, check in went smooth. Pool was great. Only downside was the elevator not working the best.

Friends_and_family Family

8/10

Excellent

29 May 2026

Jessica L

Very friendly people but the hotel is older and has a lot of wear and tear. Kids loved the pool. It was less expensive than other places around so you get what you pay for. Would return.

Family_with_children

10/10

Exceptional

28 May 2026

Barbara

The room was clean, the breakfast rocked and we were very happy with our stay

Family_with_children

10/10

Exceptional

28 May 2026

Joshua

Very good hotel, kids love the pool

Family_with_children

6/10

Pleasant

26 May 2026

Erin

Lobby, elevator and hallways were dirty and smelled bad.
The actual room was clean and coffee machine worked well

Self

6/10

Pleasant

25 May 2026

Sherrie

Pool was fantastic for our toddler grandson. We sat him on the side of the hot tub and poured the warm water over him when he got too cold and nobody gave us a hassle. The breakfast was nice and the breakfast host was very friendly and kind to us.
The hotel itself is old and not super clean. The desk staff that we encountered did not seem happy and did not seem to appreciate questions so we figured things out for ourselves. The free channels on the television did not offer anything in the way of toddler shows rated Y or G.

Family_with_children

8/10

Excellent

25 May 2026

Dennis

My stay was very comfortable, and the breakfast was better than expected.

Friends_and_family Family

2/10

Poor

24 May 2026

Donald

Was assigned to a room that was already in use. One of the elevators were broke down making the other slow and over crowded. Multiple ice machines & vending machines were out of order. Just happened to be on the floors I was on.

Partner

2/10

Poor

21 May 2026

nichole

Our stop at Best Western in Omaha, NE was a nightmare. We were on a week-long road trip from the East to the West Coast. Without a doubt, this hotel was THE WORST out of 6 places...all different hotel brands. We walked in and was greeted with an unwelcomed smell, the parking lot was horrible, the elevator looked like it hadn't been cleaned in years with worn our dirty rugs in it. When we finally got to our room, it didn't smell clean, stains on the bedspread and there were a ziplock of partially opened baked cookies left on the TV Stand. I call to the front desk to ask if the room was properly cleaned and they asked who was currently in the room. The manager finally came up 10 mins later (probably because the elevator takes that long to go 5 floors) and when I opened the door she asked where the cookies were. She came in and grabbed them, I mentioned that I was worried the room wasnt properly cleaned and others had been in our room. She walked backwards without making eye contact and said, we had a different family in the room before you checked in bu tthey decided they wanted two beds not one. That was it. We debated on just driving 8 hours to our next stop but it wouldnt have been safe. So, we stripped the bedding to the fitted sheet, slept in sweats, hoodie with hood on, socks and didnt bother to shower in the dirty bathroom. TO top it off, I paid just as much for this room as I did every other room on my journey. Anything over 50.00 bucks for a room here is THEFT. BEWARE.

Partner

6/10

Pleasant

15 May 2026

Dennis

Good for an overnight stay. It looked like kids were having fun in the pool area. Bedding was pretty old with some stains. Floor in the room was pretty dirty and there was dog hair all over the edge of the beds.

Pet

6/10

Pleasant

13 May 2026

Stephen

Hard to get to the location. We will not stay here again.

Partner

4/10

Poor

13 May 2026

justin

Rooms needed to be cleaned more. The pool and hot tube needed to be cleaned the bathrooms in the pool area were disgusting. Don't ever order from the food place for room service very over priced and didn't even test good we paid $91 for spaghetti with meatballs (only 1 meatball lol), breadsticks, manicotti and cheese rolls (bagel with cheese on top). This place was probably one of the worst places we've stayed in the last 5 years.

Family_with_children

8/10

Excellent

10 May 2026

Heather

The staff was friendly and a place to park that was safe. The pool bathrooms definitely need to be fixed and updated. Elevator needed to be cleaned it did not smell so great.

Self

10/10

Exceptional

10 May 2026

victoria

Room was wonderful clean staff was very nice

Friends_and_family Family

10/10

Exceptional

10 May 2026

Mark

It was all great!

Partner

8/10

Excellent

09 May 2026

Nicole

Last time I was here. This time the second elevator was out of order. The pavement outside was awful. It was tough to pull into the lot without being jostled around a lot. In various areas the asphalt was broke up. Other areas there were very deep circular areas to funnel water down to a grate. The whole depth from top to the grate was about 12 inches. Our party included a blind woman. It made for difficult/challenging and dangerous walking.

Family

6/10

Pleasant

08 May 2026

Desiree Danielle

Outdated

4/10

Poor

08 May 2026

John

No maid service for our stay. Water on the floor during breakfast.

Family

8/10

Excellent

06 May 2026

Breanna

Came for the pool! Split up a longer trip and enjoyed the pool! Good breakfast. Nice hotel overall.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Mathew

Good

2/10

Poor

05 May 2026

Ariel

We specifically got a room for the night for the hot tub and pool for us and the kids but we just had to stay in the room because the capacity of the pool was Insane! We will not be returning to this specific place our next stay in Omaha

Family_with_children

6/10

Pleasant

03 May 2026

Anne

Rooms were okay, nothing super clean. Lobby smelled like they were trying to cover some other smell. All the staff was nice. Breakfast had a nice selection and well maintained. Pool area was okay, main pool only 3 foot deep and a bit chilly. Floors in pool area were dirty. Kids seemed to enjoy the slides.

Family_with_children

6/10

Pleasant

03 May 2026

Amanda

Staff was wonderful. Place is a little run down. Not as clean as I expected. Diffently overpriced for the condition of rhe hotel. The pool was horrible. The pool was unsafe and it was freezing. The bottome was slick and it has metal bars and hooks on the bottom that I stubbed my feet on.

Friends_and_family Family

8/10

Excellent

03 May 2026

Charles

Pool was too noisy, the working elevator could have used some maintenance considering the other elevator was down, and the bathtub drained even when set to “plug”. But the staff were sweet, the room was spacious, and I loved the real food served during breakfast that was a standout against other hotels’ “continental” breakfast.

Family_with_children

6/10

Pleasant

25 Apr 2026

Shirley

No hot water for one day, no credit due to the fact that I booked with Expedia.

Self

8/10

Excellent

25 Apr 2026

Dannielle

Apon arriving, the lobby looked nice and had a good smell to it. The front desk worker was friendly. The first room we checked into the mini fridge was not working and we needed it because we had food, we called down to the front desk and she was able to get us into a different room even with how busy they looked. The room was clean, the only thing I didn’t like was how the curtains came over the air conditioning unit. The breakfast was like any other breakfast you get for a continental breakfast. The pool was cold but once you got used to it, it wasn’t bad. Overall I think we had a good stay.

Friends_and_family Family

6/10

Pleasant

23 Apr 2026

Cathleen

Hotel smelled - room appeared clean - but upon closer look the carpet was not swept. Musty smell on 3rd floor and in my room Lots of trash in parking lot too - not what I expected from this brand - although staff was friendly

Pet

6/10

Pleasant

17 Apr 2026

Jodi

Room, hallways and elevator not clean

Self

6/10

Pleasant

14 Apr 2026

Jill

The “heated pool was ice cold. Too cold to use.

The coffee maker was not compatible with the pods. I had to hold the lid down forcibly the entire brewing time because it would pop up and kick off.

Check in line was huge and only one person working on a Friday afternoon!

No meat at breakfast!

Elevator floors were dirty including a used plastic glove on the floor both days.

If using stairs to go to a relative’s room on first floor I had to exit the building and then re-enter.

6/10

Pleasant

12 Apr 2026

Ryan

Property was not the cleanest. Pool was a little chilly but nice pool for little kids. 8” entry up to 3 ft. Had amenities for little kids such as 2 slides and a mushroom waterfall. Breakfast was avg. staff at breakfast were very nice. Kids liked the pool and that was why we stayed there. Would not of picked that hotel if it weren’t for having little kids and the pool.

2/10

Poor

09 Apr 2026

Melinda

Pool was gross, hotel was unsafe, breakfast was not good. Hotel was not nice. The ppl who worked there were nice.

Friends_and_family Family

2/10

Poor

09 Apr 2026

Melinda

The staff was nice. Hotel was not safe. Hotel was dirty. The pool area was very dirty and over populated. Breakfast was in not edible.

Friends_and_family Family

8/10

Excellent

07 Apr 2026

Dolorihna

Great breakfast

10/10

Exceptional

07 Apr 2026

Gillian

Bed was comfortable and the room was in great shape. Very cute decor in the lobby. Breakfast service was friendly. I would gladly stay here again.

Partner

4/10

Poor

03 Apr 2026

Katie

We stayed for five nights and, unfortunately, the experience fell short of expectations. Cleanliness throughout the property could be improved, and the pool area in particular was disappointing—the water was quite cold and not well-maintained, with noticeable debris present. The hot tub was also only lukewarm at first, though it did warm up somewhat later.
One night, a strong smell of marijuana entered our room, which was disruptive and concerning. We had to take steps ourselves to make it manageable.
Breakfast was okay, but overall the stay felt average at best. With better attention to cleanliness, maintenance, and guest experience, this property has potential to improve. But staff was kind and helpful.

Friends_and_family Family

2/10

Poor

31 Mar 2026

Chante

Terrible bacon was so crispy in crumbled like dust. PotTies hard and dry. Area not clean. Bread hard and stale. Syrup and waffle mix everywhere

Friends_and_family Family

4/10

Poor

29 Mar 2026

Ashley

Our room was clean but the shower didn’t drain so my family had to take a shower in each others dirty water. As for the pool it was ok but definitely overran by little ones. The breakfast left a lot to be desired.

Friends_and_family Family

2/10

Poor

29 Mar 2026

Julya

This hotel is very dirty. The pool area is dirty. The rooms were filthy. Only one elevator works so my son and I did take the stairs a few times and we were all the way on the 6th floor. The elevator wait times were well over 12minutes. The lady at the front desk disclosed there were people who lived at the hotel. I find this scary because she seemed close in contact with the tenant. This made me feel like my safety was at risk or financial matters could’ve been disclosed. I did not feel safe with leaving personal items in the room so I kept those on me at all times. I ended up leaving ay 1:30 AM in the morning due to noise and just down right not feeling safe. We will not be staying here anymore.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Chanel

Breakfast was fresh and delicious. Staff was kind and helpful. Our room was super clean.

Friends_and_family Family

2/10

Poor

25 Mar 2026

Amy

Pool was freezing. Hot tub was pool temperature. And our shower knob broke and maintenance didn't know how to fix it.

Family_with_children

6/10

Pleasant

22 Mar 2026

Jane

Beds were comfortable. Room was tidy until I found a random coat in the corner of the room. I requested and paid for an extra bed that was filthy with stains on the mattress and coils were very loose and uncomfortable to sleep on. I was given an “oh… sorry” about the coat in the room. We left the coat untouched. Breakfast was not kept warm and staff struggled with food upkeep as there were a lot of guests. The pool had a raw feces scent.

2/10

Poor

21 Mar 2026

Eva

Very dirty, overcrowded pool and hot tub....hair clumps evwrywhere! Rooms were dirty and floors sticky in bathrooms. One elevator was broken and the one functioning one was so slow it was faster to take the 7 flights of stairs to our room. Beds were uncomfortable. Couldnt even get food at the breakfast because thwre were too many people. Will never be staying here again.

Friends_and_family Family

6/10

Pleasant

20 Mar 2026

Angela

The staff were very friendly. Grandson enjoyed the pool however definite signs of wear and tear. Hot tub was lukewarm. Buffet breakfast was mediocre.

Friends_and_family Family

4/10

Poor

20 Mar 2026

Sean

The place was absolutely disgusting.

10/10

Exceptional

20 Mar 2026

John

Keep in mind that most hotels including this one dose not have maid service. Cleaning of rooms, emptying of trash, etc with that being said this hotel makes it easy to understand how to receive clean towels. Place used towels outside by door, they give you clean, folded towels in a clean plastic bag. Set your trash out by the door they provide clean trash bags. You have to use your room key to get on the elevator from the ground floor, which I think is a great idea. Our grandkids really enjoyed the pool. I would stay again.

Family_with_children

10/10

Exceptional

16 Mar 2026

Michelle

It was a basic stay, good service, great breakfast

Family_with_children

4/10

Poor

09 Mar 2026

Jennifer

We were super excited for this trip at this hotel, mainly for the pool for my toddler. The pool was filthy and had bugs and hair floating in it. The room they gave us was the only one with a brick wall outside that looked like a party rooftop area and pretty sketchy, but luckily no one wandered up there to look in our windows while we were there. The breakfast was fine, but the floors in the pool area and bathrooms had noticable grime and the floors hadn't been scrubbed in a while. Such a bummer we were really looking forward to a fun stay with a pool day only if the area was a little cleaner. Luckily our toddler enjoyed it!

Family_with_children

2/10

Poor

08 Mar 2026

Amy

Our knob fell off our shower handle and we only had scolding hot water. Kids couldn't bathe or shower. Pool water was freezing and hot tub wasn't even hot. Very disappointed

Family_with_children

4/10

Poor

02 Mar 2026

Andrea

Rooms are outdated and dirty the hotel smells elevators really aren’t working very slow. Pool is not monitored. People are bringing glass bottles and hanging out by the pool. Not very classy for a best western.

Friends_and_family Family

4/10

Poor

01 Mar 2026

David

The hotel is quite run down and the room although clean was worn.

Self

4/10

Poor

28 Feb 2026

Marja

Crusty bedsheets, people smoking in pool area.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

Charlotta

Staff was extremely kind. Hotel was exceptionally clean. Breakfast was phenomenal.

Family_with_children

6/10

Pleasant

26 Feb 2026

Lorena

Room was ok but elevator took forever

Family_with_children

2/10

Poor

25 Feb 2026

Mandy

The staff there was terrible! The rooms are all broke! As to the bathroom showers are broke. Nothing worked. Will never go back!

Family_with_children

6/10

Pleasant

21 Feb 2026

Tiffany

Room was dirty, cat food beside the trash can. We were charged twice.

Family_with_children

8/10

Excellent

21 Feb 2026

Kay

Clean rm. Good breakfast. anytime coffee was great.
Trouble with elevator think it needs updating or something.

4/10

Poor

21 Feb 2026

Taesha

Took so long to get a QR code just to get our room keys. Line was super long and not enough staff on duty to even get keys from them since i wasn't receiving the code after using the kiosk

6/10

Pleasant

16 Feb 2026

Lorena

There was a liner pad stuck on the wall in the bathroom! Lack of cleanliness. We had to switch rooms. Other than that, it was ok. Breakfast was not the best but what can you expect for free or included in stay.

Leisure Family

8/10

Excellent

16 Feb 2026

Brooke

Staff was kind! Breakfast staff was very sweet and friendly. The room was clean. Nice to have a pool area for little kids - breakfast was great

Leisure Family_with_children

6/10

Pleasant

08 Feb 2026

Claire

The breakfast staff were great, food was good! Hotel could use some updates… we had to fix our toilet and it there was hair around the toilet and crumbs on our room floor. The pool was nice for the kids but again, lacking cleaning on the floors

8/10

Excellent

08 Feb 2026

Linda

Nice rooms and great pool for families

6/10

Pleasant

07 Feb 2026

Yushikea

Toilet did nit work, so had to change rooms, no maintenance on weekend

Leisure Family

10/10

Exceptional

04 Feb 2026

Ann

best staycation!

10/10

Exceptional

01 Feb 2026

Damon

Right off the bat I have to say every one of the staff was super nice! The rooms were clean. The breakfast was good. The kids loved the pool all though it was very cold. Will definitely be coming back!

Business_and_leisure Family_with_children

4/10

Poor

01 Feb 2026

Alexia

Pool was incredibly cold and disgusting. Would not stay here again

Business_and_leisure Family

6/10

Pleasant

01 Feb 2026

Channing

Front desk lady was a little rude when we got there