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MainStay Suites Omaha Old Mill
Omaha - NE · United States
360 South 108Th AveView location
7.8/10Very good1,000 Reviews
Cleanliness8.0/10 8.0
Service8.2/10 8.2
Comfort7.8/10 7.8
Condition7.6/10 7.6
Location8.8/10 8.8
Neighborhood8.4/10 8.4
Amenities7.4/10 7.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About MainStay Suites Omaha Old Mill
The perks of hotel living are available for your longer stay in Nebraska. Our pet-friendly MainStay Suites® Omaha Old Mill hotel is located in the western suburbs of Omaha along I-680.
Less than 20 minutes from downtown, you’ll have access to a variety of restaurants, shops and attractions during your extended visit. Amenities in our hotel help guests feel at home, including free WiFi throughout the hotel. Our guest suites include a full kitchen with a refrigerator, microwave and coffee maker.
During your stay, you’ll find our location is convenient to great local attractions. Take care of purchasing any last minute items like clothes or work supplies at Westroads Mall. If you’re traveling with family, spend the day exploring Omaha’s Henry Doorly Zoo and Aquarium or Omaha Children’s Museum.
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With a stay at MainStay Suites Omaha Old Mill in Omaha (West Omaha), you'll be within a 15-minute drive of University of Nebraska Medical Center and Miracle Hill Golf & Tennis Center.
This hotel is 12.7 mi (20.5 km) from Henry Doorly Zoo and Aquarium and 8.8 mi (14.1 km) from Creighton University. Make yourself at home in one of the 130 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops.
32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly. Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Pet fee: USD 10 per pet, per day plus USD 50.00 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Miracle Hill Golf & Tennis Center
3.2 km / 2 mi
Westroads Mall
3.7 km / 2.3 mi
Topgolf
4.4 km / 2.7 mi
Maplewood Lanes
4.5 km / 2.8 mi
Methodist Hospital
5.5 km / 3.4 mi
World's Largest Ball of Stamps
5.6 km / 3.5 mi
Boys Town Visitors Center
5.6 km / 3.5 mi
The Knolls Golf Course
5.7 km / 3.5 mi
Warren Swigart Golf Course
6 km / 3.7 mi
Crossroads Mall
6.2 km / 3.9 mi
Father Flanagan Historic House
6.3 km / 3.9 mi
Omaha Community Playhouse
6.9 km / 4.3 mi
Eagle Run Golf Course
7.1 km / 4.4 mi
Westwood Heights Golf Course
7.7 km / 4.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 130
- Number of floors (main building): 3
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry serviceExtra charge
- Hotel safe
- Lift access
Show 9 more facilities & services
- Shop
- Grill/BBQ
- Meeting room
- Business centre
- TV lounge
- Picnic
- Early Check-inExtra charge
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE QUEEN BED SMOKINGDOUBLE • QUEEN BED SMOKINGDBL.QN-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Omaha Old Mill
DOUBLE QUEEN BED SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Omaha Old Mill
SUITE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Omaha Old Mill
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 26 m²DBL.H6
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Omaha Old Mill
DOUBLE Accessible
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Omaha Old Mill
DOUBLE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 26 m²SUI.2D
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Omaha Old Mill
SUITE TWO DOUBLE BEDS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Omaha Old Mill
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 26 m²DBL.H6-1
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Omaha Old Mill
DOUBLE Accessible
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about MainStay Suites Omaha Old Mill
100
reviews shown
Ukesh
Stayed with kids. Sleepless night. Keep on getting sound during entire night. Kids really feel bad due to the smoke smell. When we open the room first time, room was not clean and got bad smell later we changed the room.
Totally I’m not happy with this stay.
Totally I’m not happy with this stay.
Mark
We had to wait 1/2 hour for someone to return to the front desk before we could check in. The sidewalk at the front was chipped, broken, and hard to roll carts/suitcases over. The entire hotel, even our room, smelled heavily of cigarette smoke. There was pet odor in the room. The carpeting in the hallways was widely stained. The mattress was sagging toward the center of the bed. The floor tiles in the bathroom were cracked and loose. Even the toilet was loose and wobbly.
I have stayed at several Mainstays, and never had one in this poor condition.
The staff was very kind, even when we asked to check out early. They stated that they were in the process of revamping the hotel.
I have stayed at several Mainstays, and never had one in this poor condition.
The staff was very kind, even when we asked to check out early. They stated that they were in the process of revamping the hotel.
Dustin
Funky smell, but did well for the price.
Kyle
Staff was very friendly, very helpful, got us into our room quickly, very polite, and the room was in moderate shape. I will say we had a little bit of toilet issues with a backup. Staff understood and was taking care of it. We were only there for about 12 hours, just coming in late one night and leaving the next morning, but definitely had put a lot of band-aids on repairs that were needed. Some of this standard upkeep I felt like could have been better, but at least commend the staff for being very polite and helpful.
Gina
Place was clean but had a strange odor.
Kaleem
It was very not well managed ...property was breaking with leak from ceiling old and bit dirty
Glenn
Yes and yes
Jamie
Family friendly
Oluwanifesimi
Everything & everyone was nice
Brenden
The room was fine and staff was great, always super friendly and helpful! I will say our bed was one of the worst beds we’ve ever slept in, felt like we were sleeping on rusty springs and very achy every morning. There were some unpleasant smells we couldn’t locate, didn’t use our closet due to that, and the smoking smell and weed smell from everywhere was a bit much, my pregnant wife was struggling… And lastly I think the worst thing that is out of control of staff was whoever was staying above us and that really ruined the stay… They were up every night at 2 AM and 4 AM, almost felt like deliberately stomping around and woke us up every single night, one night they were running a sink for 30+ minutes and turning the garbage disposal on and off and on and off… walls are thin and I get people have things to do, but every night… we just did not sleep good because of this and just respect for others, especially when you’re on an upper floor.
Again, staff were amazing and so friendly, thankful for the rates, room was clean and comfortable other than the bed and just the smells from everywhere, location was ideal.
Again, staff were amazing and so friendly, thankful for the rates, room was clean and comfortable other than the bed and just the smells from everywhere, location was ideal.
Judi
Checked out after 1 night due to smoky room still not refunded for remaining days
Oluwanifesimi
Great staff
Joshua
Best hotel I’ve ever stayed at
Joel
Good
Nyanhial K
There was no breakfast although there was coffee and tea. It should be edit out that there’s breakfast. The bed makes noise every time you would turn. That one if change would make a huge difference.
Joel
Excellent service
daniel
Nice room and kitchen - ideal for an extended stay.
Crystal
Bed was absolutely awful
cory
Every was great
Alvin
Dhdhd
Yanina
Chose for reduced price and decent reviews. The hotel was surrounded by road construction and it was hard to get inn and out of, may be it is no so bad when it’s over. Because it’s extended stay, it was full of workers, some with families, it was noisy late in the evening, walls are thin. I felt that my room was a smoking room or housed a heavy smoker. The place was old, but clean, carpeted though and humid/musty. Lots of restaurants around, location is good.
Abduljabbar
Everything was awesome
Jane E
Would not recommend.
Abdikadir
Good
Heidi
Nice stay
The room was very spacious and the hotel staff were friendly. The location
Kellie
Beware of pet cleaning fee of $50
Room with kitchen was great so we could fix breakfast before heading out. They charge a $50 pet cleaning fee that I didnt see in the pet fees section of hotels.com ot the $10 fee. The $50 pet fee was at the bottom of that section. I paid it but the room had quite a bit of dog hair in it from previous guest as my black socks were covered with white hair. I get why they would charge a fee but they need to clean a bit better then.
Etsegenet
The staffs are helpful
Nefertity
it was fine
Nyanhial K
It’s more home feeling
Verified traveler
Horribly Horribly Horrible
Horribly, horrifying first the hallways to get to the room smelled so bad-like wet feet and pee. It was a maze to get to our room 245 I swear we must have been on the death row block. All night i heard loud voices, thing and people being thrown into the wall. Sounds of something playing with door, there was no phone to call down stairs. The counter/desk area was dirty with crumbs and the bathroom toilet was stained, the bathroom door was dirty n knob was sticky.
Thankfully it was only a couple hours for rest
Thankfully it was only a couple hours for rest
Jersey Shabazz
No rooms available.
Could not stay. No available rooms.
Kyle
Staff was nice. The quality of hotel didn’t reflect the price of the room. Pretty over priced.
Verified traveler
Run down and smelly
We were there for our son’s baseball tourney
Malana
The bed was not comfortable at it was very squeaky, everytime you rolld over it squeequed a lot.
UMA MAHESWAR
Hotel is so complicated and confusing cannot find stairs or elevators and room numbers are not easily found. Smell in the room is so weird, it seems people are smoking in the hotel. Bathroom is not maintained properly.
Lori
Couldn’t use carts to load belongings because people getting evicted had them full of their stuff. Camped out right inside main doors so it was difficult to get into the lobby.
Tara
The staff at the front desk were great, but somehow there must have been a miscommunication between the maintenance/cleaning people and the booking people about the rooms they had available. When we walked into our room it was like walking into a cloud of cat pee smell. It was awful. It even had a little ozone machine plugged in on the counter when we got in the room so they were aware of the issue. Of course the hotel was completely out of rooms so they gave us a can of zep odor eliminator spray. It helped for a short amount of time. They told us they could switch our rooms in the morning. We tried to deal with the smell the best we could by not being in the room except when we went to bed and then sleeping with the blankets over your head was about the only way to not smell the smell. We would have changed hotels but almost everything in the area was full or cost a fortune for what we needed. The next morning we packed our stuff and went on with our day, and when we got back they put us in a different room that was better. Room 331 needs to be completely renovated to get rid of the smell that was in it. It was unhealthy to have it as available. Like I said the front staff was amazing and had it not been for them I would have nothing good to say about this place.
MELODY
Breakfast was goid
Haley
Poor cleanliness throughout the building and room. I have stayed at this place twice a Staff were nice.
Ace
It was nice.
Erin
We had a reservation for 2 days. Check-in was fine. Walked into the room and the smell was absolutely horrible. We could not stand to be in the room so we cancelled our stay for the second night. We were just going to tough it out and stay the first night but after an hour we all felt sick and left, had to find a new hotel to stay at. The manager said we wouldn’t be charged for the second night. Looked at my bank account and of course we were charged for both nights…and I have yet to receive a call back from their manager.
Anthony
Good stay
It was a spacious kitchenette and the staff was the friendliest
Sara
Room was not only not clean when we got to our but had been absolutely trashed. Front desk said they had 2 singles that they would give us at a discount. We said we'd take them for the price of the 1 double room we had booked. They then found an available double room. We had also paid online and they charged our card again at check in.
Ace
Good Stay
It was Amazing. I'm going to stay again!
Rachel
Good stay. Signage in hallways could be improved but otherwise very good
Brent
This is a very nice hotel. Nothing above the board of course but just a general great experience
Pankaj
We stayed at the property during Berkshire annual meeting. It is clean, friendly staff. We had a comfortable stay and it was good value for money during a busy time.
Not much to do around the area.
Not much to do around the area.
Chelsea
It literally smells terrible
The room itself was clean and the bed fairly comfy but the building rinks of cigarette smoke during the day and weed at night.
Daniel
Smelled like smoke on the first floor
Erin
Great place
Brandi
This was one of the dirtiest hotels I’ve stayed in. I tried to get ahold of Expedia to change immediately upon arrival but to no avail. The interior smelled of cigarettes, the halls, property and room were dirty and old. Bathroom floor and kitchen floor was sticky and dirty. Towels had hairballs. Walls were paper thin and dogs barking til 11 at night. Would never recommend nor stay here again.
Denis
Worst place we have ever stayed. Large dog barking all night in the room above us. No owner around. Strong smell of smoke and weed. Toilet seat broke. Drain plugged. We checked out early and slept elsewhere. Brutal to pay 571.00 for this place.
Colson
WORST STAY EVER! Firstly, it is NOT smoke-free. Everything reeked of cigarettes & stale smoke; my wife & I were coughing our lungs out. Secondly, the customer service was appalling. We were treated very poorly by staff members - Jacob was rude & had zero customer service/social skills. Thirdly, we got ZERO sleep! The room above us was incredibly loud all night long - they were stomping loudly, banging on walls, & moving furniture around. I called the front desk multiple times but nothing put an end to this person’s behavior. Our night was completely disrupted & ruined. I went back to the front desk at 7am to talk with the assistant manager, Victoria, but she did not empathize/apologize about the incidents. Instead, she proceeded to argue & defend the behaviour of this individual. I have never been treated so disrespectfully by hotel staff who dismissed all of my concerns/complaints & made no effort to resolve the issues. We checked out the next day & demanded a full refund of our stay. We were told the manager would call us about this but no one did. On a follow-up call, Jacob put me on hold for 10 minutes & forgot to pickup the phone. Eventually, the ‘new general manager’ picked up & assured me they would be in touch - unsurprisingly no one has contacted me. I gave them ample time to make this right but every opportunity was wasted due to incompetence & impassivity. I still believe we deserve to be refunded, but until then this review will remain. [Full review on Google]
joshua
This is tucked out of the way the room was nice but i had a pet owner across the hall who's dogs howled ever time he left in the morning which really sucked after working a night shift and trying to sleep but other than that it was a great stay
Danielle
The staff was very kind and helped me get to a closer room. The room was clean but smelt terrible. Permanent residents in hotel are dirty, leave hallway smelling like cigarettes, and are noisy. There is also a lot of \"activity\" in and around property. I did not feel completely safe and would not walk outside alone at night. Get what you pay for.
Gopikrishna
Bad
We would like to extend one more night, but information was not provided properly male receptionist and he was rude response
and A.C was not working properly and it was showing as \"Replace battery\"
and A.C was not working properly and it was showing as \"Replace battery\"
Keith
Never again
Verified traveler
ABVOID THIS PLACE
Grossest hotel i’ve stayed at. The whole place reeked of cigarette smoke and mold. The room was covered in burn marks everywhere. The toilet seat was pealing and turning yellow, along with the shower having black spots all over. The whole experience was awful, DO NOT stay here
Quenten
Good night
Was perfect for our need outside of the internet connectivity. That made it more difficult than it needed to be. However guy running the counter was extremely kind.
Verified traveler
Will never stay there again
We stayed from Friday to Tuesday! The whole start was horrible. You have a black ghetto lady with a gap in her teeth who was very rude. Asked for towels and she told me to go pick up your towels you have in the hallway first then I'll give you more towels because we don't do that! Didn't get any sleep the whole time we was there due to beating and stomping above I've heard all night when we reported it we was told it's a hotel what do you expect. The staff is very rude very unperfessional and should not work in hospitality. I've work at a marriott international and there is no way the room didn't get cleaned the whole time couldn't get clean sheets and when asked for clean towels was talked to like a kid no type of respect for their customers. The door didn't have a lock on it when told front desk i was just given the hours they fix things and that they already know. Then the stove to was all cracked up couldn't use it just a horrible stay all around
Yessica
Everything was fine
Cat
Nice facility and amazing park next door. Also a running, walking or jogging trail just out the back of the units.
Lance
Horrible Stay
Horrible was in non smoking room. Man across the hallway chained smoked all night with his door open. Smoke filled whole hallway. Bathroom drain was clogged up and people party all night long noisy.
Alexandria
Staff did what they could to make a good exp.
None of what made my experience bad was at fault of staff or the hotel.
The service itself and room quality was good.
Accomodations were good.
The service itself and room quality was good.
Accomodations were good.
Patricia
Large room convenient area to cook and store cold milk and soda. Only wish trash cans were bigger
Kellee
Great stay
Janet
poor treatment of guest
While this property is older it is in good condition and clean. However even though there is a kitchen there are no pots and pans to cook with and when we inquired the desk clerk looked at us like he had no clue then said he would try to find some but it never happened. Upon asking for the manager the next morning was the guy at the deak said tell me the problem and I will pass it along. When we told him he reached around and put some pans on the desk that looked like they came out of the garbage. This is as we are checking out little late now and they were disgusting. Then they told us they would take 20.00 off our bill - then no we can't do this because was booked through experian and became sarcastic and said what do you expect for 50.00. I should have known better than to stay there this is a choice hotel property and have never had a good experience with them. There is no breakfast on this property and it is extremely noisy. would never stay there again!
Chris
A safe place to stay while my power is restored
Nicole
The room was clean and I just needed for one night!
Bryan
The thing that made the stay awkward was that I was greeted in the parking lot around midnight when I arrived by a couple that attempted to sell me what I believe to be stolen goods/items. The couple meandered in the parking lot next to my car for near an hour in the rain ultimately before spending 30 or more minutes rearranging items between their vehicles and eventually having the stranger check them into the hotel. It was uncomfortable - I did not sleep at all. I couldn't even though I tried bc the upstairs neighbors appeared to be constantly moving/running/making noise until I ultimately gave up and got back on the road at 4 am.
Georgine
Stay over for a flight. Loved the mini kitchen.
Georgine
The front desk workers were so amazing!
Melody
Pleasanville in Mainstay
My husband and I stayed for 2 weeks and it became like a second home to us. All the guests were friendly and happy but there were a couple staff that seemed to not care about their guests or jobs. Overall our stay was quite pleasant.
Reginald
Okay
Reginald
Good
John
Great
It’s was nice an friendly, mostly quiet
Kellee
It was nice
Berdine
It was ok
Andrea
Great property
Andrea
Great
Shawn
Good all around.
Andrea
Wonderful lmave
Tabithia
Everything in the room was perfect but I woke up at 7am and they said breakfast was already over at 7am?
Shana
Very nice place good people
frank
Nice
SHANA
Nice people easy check n nice hotel
SHANA
Great staff, cheap price nice rooms with kitchenettes and pers allowrd
SHANA
Very polite
frank
Only thing that i didnt like was no breakfast other than that ot was ok
Cassandra
Nice and clean for an affordable room! Will book again!
Taleah
Easy parking, quiet, clean hotel
Kellee
Great place to stay.
Tamika
Just like home
Just moved back to omaha great place to stay
Staci
Not coming back but not the hotels fault
Hotel was fine, price waa good room was nice, staff was fine
However some of the other guests made me feel very unsafe while on the property
People in the parkinglot catcalled me and definitely using drugs and doing sketchy stuff outside. The neighborhood seemed otherwise fine so idk
However some of the other guests made me feel very unsafe while on the property
People in the parkinglot catcalled me and definitely using drugs and doing sketchy stuff outside. The neighborhood seemed otherwise fine so idk
Smita
It was a convenient location.
rick
Great
Reginald
Fire
Reginald
Great
Trinity
Although the establishment was pleasant, the door was persistently misaligned, posing a persistent inconvenience for me. I was compelled to exert considerable effort, often resorting to forceful pushing, to gain entry into the room. Conversely, exiting the premises necessitated jiggling the door and applying considerable force to dislodge it. Despite these challenges, the staff’s exceptional courtesy made the overall experience more bearable.
Ashley
Wonderful place!!
Location & surroundings
MainStay Suites Omaha Old Mill
360 South 108Th Ave, Omaha, United States
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MainStay Suites Omaha Old Mill
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