Name: Wyndham Omaha/West Dodge
Address: 655 North 108Th Ave, Omaha, 68154, US

2/10

Poor

03 Aug 2026

Ronny

Lobby was hot, not allowed to take breakfast back to rooms. First room didn’t have any hot water. Couldn’t have room cleaned on days requested. Will not be staying there ever again.

6/10

Pleasant

02 Aug 2026

Adam

No hot water. Sheets felt damp when checking in

2/10

Poor

02 Aug 2026

Austin

In town for work. I was there for 5 nights and never had a hot shower. It was semi warm at best one day. Would never stay here again

10/10

Exceptional

01 Aug 2026

Samantha

The room was clean and staff were friendly. Lots of options at breakfast.

6/10

Pleasant

29 Jul 2026

Arica

I just want say it’s a must you are bilingual because the way the staff communicates is with their phone using translate lol “Red Flag” AC went out in the room - Breakfast it was a kid screaming I think the milks rotten lol.So good luck

2/10

Poor

27 Jul 2026

Anny

Not clean, dark, staff is mad to be there, lobby does not have AC, breakfast was bleak.

6/10

Pleasant

27 Jul 2026

Cherie

X

2/10

Poor

27 Jul 2026

Krystal

We stayed and the first the

2/10

Poor

26 Jul 2026

Diane

Plus: Beds were great, parking was good, convenient to restaurants and near interstate.
Cons:
Freezer in refrigerator frozen to the point door would not close.requested replacement several times and was ignored each time. Carpet was wet from ice dripping.
Room had no water/coffee cups, asked several times for some and finally told “to just come down and take some from lobby”.
Absolutely no hot water, not even warm.
Lamps and phone had to be plugged in.
Every time we left the building, we had to have key cards rekeyed when we returned.

Not sure if we will stay there again. More attentive staff might help.

Family

2/10

Poor

26 Jul 2026

Yavonne

Roaches.. no hot water

2/10

Poor

26 Jul 2026

Michaela

Didn’t have hot water
Wouldn’t move or room refund us or help with the hot water
Breakfast was very poor and they had no A/C in the breakfast area so like trying to eat in 80 degrees and wouldn’t allow us to take food to our room.
2 towels in the entire room- for a reserved 3 guest stay.
The microwave didn’t work and we have to fix the shelving in the fridge
The ice machines were broken
Couldn’t shower for 3 days.

8/10

Excellent

25 Jul 2026

Amanda

The room was clean, staff was nice. Air conditioner worked.

8/10

Excellent

23 Jul 2026

Trisha

The rooms were good, they were cleans and up to date. The AC control was on the wall. The shower knob was broken but still managed to turn, the refrigerator never seemed to get very cold. They didn’t bring in fresh towels or wash cloths.
The lobby has hot. Their breakfast that was included was okay, not a lot of options. There were quite a few homeless people hanging around the property. Non of them seem to bother anyone.

10/10

Exceptional

20 Jul 2026

Michelle

Love the owner and his hospitality toward us as well as the housekeeping manager. They took very good care of us. Will stay again

2/10

Poor

20 Jul 2026

Christopher

We originally had a two night booking. We left after the first night as there was no hot water. I should’ve read the reviews before booking. The front desk clerk said we would have our refund when the manager returned but have yet to hear from them. It’s been two days. Don’t waste your time!

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Blake

Quick easy peaceful plus food

6/10

Pleasant

20 Jul 2026

Janice

The maids couldn't gove

2/10

Poor

20 Jul 2026

Maria

When I arive they said they didn't have rooms of 2 bed and I book Friday nights the bed sheets had brown spots on it the smell was bad smell like cigarette and Marijuana they dint have hot water when we arive there and they didnt gave us the money back cuz we didn't stay the 2 nights

Family_with_children

2/10

Poor

19 Jul 2026

Tiffany

The parking was convenient that was the only thing that was positive. The pool closes way too early at 8:00 p.m. we had two rooms one room was fine the other room had cockroaches there was a TV didn't work there was no light bulbs in the lamps the door didn't lock and the telephone to the room did not work. When we gave these concerns to the front desk they said they would have maintenance come in and fix it. When we came back from our outing nothing had been done. They only compensated us from one night when they should have really compensated for the entire time we were there. Also the reservation we made on Expedia and never showed up so we ended up having to pay cash

Family_with_children

2/10

Poor

19 Jul 2026

Anthony

You can tell this place used to be nice and clean then sold out to a group that uses the place for profit and doesn't really invest back into it for improvement. I now get why I got a good deal for it. The lobby was hot because the AC broke so they resorted to a carpet drying blower for airflow. Most of the lights were off in the lobby area. Our room was dirty, the floors didn't look vacuumed or mopped in the bathroom area. Beds are old, phones didn't work, shower calcified to a crisp. Elevators smelled liked people lived in it. Doors and walls are paper thin so you can hear conversations going on in the next room. Save your money and go to a better hotel.

Friends_and_family Family

2/10

Poor

19 Jul 2026

Brandon

Do not come here, no breakfast, broken walls, loose wites

Self

4/10

Poor

19 Jul 2026

Amanda

No ac downstairs so we were sweating while eating breakfast. No hot water for all 3 nights we were there. Everytime we brought it up \"No one knew about it\" Pool was great though.

Family_with_children

2/10

Poor

19 Jul 2026

Nyajal

Water was cold, including ALL HOTEL rooms. Our tv was on when we got there. The chair was filthy and dirty. Iron wasn’t working, iron board had brown stain. Staff was no help I ask for water in the lobby I was told to go drink at the fountain which was dirty also.

Family_with_children

2/10

Poor

19 Jul 2026

Sydney

Air conditioning was non existent in lobby, no meat for breakfast, no bowls or spoons for cereal, no bathtub drain plug. Reasonable price and decent bed, but carpets felt dirty and there were stains. Just seems like it was once a really nice hotel and is now going downhill. Hopefully they can do some renovations and put some love into the place.

Partner

10/10

Exceptional

15 Jul 2026

Terriannae

Nice rooms clean staff was amazing

Self

6/10

Pleasant

14 Jul 2026

Hal

The price was $51. Really cheap. Understaffed. Outdoors poorly maintained. Parking lot felt unsafe. I slept well. Room was quiet. Room was equipped, but wall seams were peeling. Ceiling plastic in elevator was half demolished. Smells of industrial antiseptic in the room. I was glad for the price but would not recommend this property

Self

6/10

Pleasant

14 Jul 2026

Jamie

No hot water and breakfast was ok and parking was okay

Friends_and_family Family

2/10

Poor

13 Jul 2026

Jennifer

The lobby has no air conditioning it is dark and humid. I had 5 rooms booked. My room was not super clean, and our fridge was leaking. Staff told us to ignore it. Another room did not have air conditioning and they did not have anywhere to move them. Two of the other rooms were not dirty and had trash left under the bed.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Haofei

Room with bed bugs

2/10

Poor

13 Jul 2026

Louis

Simply put...didn't meet up to Wyndham standards. I don't recommend this hotel.

Outside appearance was mixed. Facade was nicely painted but the parking area wasn't striped and trash hadn't been picked up.

It was a typical Nebraska July day. The lobby was dimly lit and the air conditioning was turned off with outside temperatures in the 90s. Doors were propped open for ventilation.

We checked with hotel for an early availability. They had no rooms available but would keep items in storage for us...items that would melt if kept in our car.

Our room wasn't ready when we checked in...bed wasn't made and previous occupants trash still in the room. We were given a different room adjacent to our room. Beds were made but carpets not totally clean. Room AC was off and took a very long time to cool the room.

There was one trash can for a two bed room...to share between the bed area and the bathroom.

Hotel seemed deserted. Cost was very low.

Breakfast was included with the room but not much food selection was available...toast, yogurt, boiled eggs, cereal.

Lobby water dispenser was empty..no signs of coffee or other drinks.

Partner

2/10

Poor

12 Jul 2026

Rick

The pool was suddenly out of order and no one knew why and room was dirty for a Wyndham property and no hot water

Friends

6/10

Pleasant

12 Jul 2026

Dever

Pool wasn’t the cleanest and breakfast was just waffles and toast.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Judy

Rooms were clean, breakfast was good price was also good

Friends

2/10

Poor

12 Jul 2026

Pamela

If I could give it less than one star, I would. When we arrived to check in, the front doors of the hotel were propped open. They stay propped open 24 hours a day. There was no a/c working in the entrance, front desk, seating area, and breakfast area.

There was no one at the front desk when I arrived to check in. I had to wait about 10 minutes for someone to show up.

We tried to enjoy the pool but since it was in an enclosed area and the air conditioning wasn’t working, it was too hot and muggy to use it at all.

Hotel entry way and every floor smelled of cigarettes.

I had to purchase room deodorizer to mask the smell of cigarettes in the room. Also, the carpet in the room was moist/damp.

While in the elevator, one of the cleaning staff was also in the elevator . They were in pajamas and bare feet.

We stayed four nights. No service in our room the entire time. The a/c downstairs on the main floor did not work during our entire stay.

The breakfast that was provided was minimal. Ninety percent of the yogurts that were provided were expired.

Partner

6/10

Pleasant

11 Jul 2026

Larry

Horrible. Lobby was hot. No hot water in morning to shower. When we got to our room it was 62 degrees inside. Very noisy
Will never stay there again

10/10

Exceptional

07 Jul 2026

Taralyn

The room had a crisp coolness to it. Everything was perfectly place and organized and ready for use. It had a small table to set in front of the cozy couch for tv watching enjoyment. The bed was pillowy like a cloud and comfortable. The bathroom had a tub shower combo. Overall the room was like the picture and definitely easy to sleep in and use for a restful relaxing night

Self

10/10

Exceptional

07 Jul 2026

Blake

Nice room

Partner

10/10

Exceptional

06 Jul 2026

Heather

No hot water, very difficult to bathe.

Partner

4/10

Poor

06 Jul 2026

Jenna

The pictures do not provide a clear view of the property. The bar is closed and has been closed as there is nothing there but the empty bar and some tables. The breakfast is hard bagels yogurt two small options for cereal and waffles. We have stayed here twice and the pool has been \"closed for maintenance\" both times (almost a year apart). The place was so muggy inside you had to keep the air low because it was so hot but then would be cold cause the air was so low. The curtains would not close all the way because they were broken so you can't get a black out room. Both ice machines were broken, we tried to get the WIFI password but nothing they gave us worked. There were cracks in the wall and the ac unit was in bad shape but it DID work so that is good. There was no water pressure in the shower whatsoever. If you are tall stay away, my son is 5'11 and he almost hit the ceiling the hall and shower. The lady on duty when we left was very pleasant but the others barely talked to us, even at check in.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

heaston

Good

2/10

Poor

01 Jul 2026

Paula

The hotel is not maintained, the room was not very clean. Stains on carpet and walls. Pool was not open. No hot water in the room, called down to front desk and was told to turn on the sink hot water and shower, let it run for 15 minutes and it would work. The whole stay was just terrible. Would not recommend booking this hotel.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Bradley

They had an air conditioner already turned on in the room for when we went into the room. It was nice and cool.

Partner

2/10

Poor

30 Jun 2026

Thomas

Only good thing was that we got a refund. Carpet stained, bugs in the bathroom and a cockroach by the coffee maker.

Do not recommend

Pet

2/10

Poor

28 Jun 2026

Britton

Absolutely no hot water. Dust everywhere. Bathroom door was falling off the hinges, almost impossible to close for privacy. Outlets and lamps on one side of the room didn’t work. People yelling at the front desk, causing a long wait. Dogs getting out of their rooms.People directly below us arguing and moving their items in and out of their open window, next to their broken down four wheeler.
Would not recommend.

Partner

2/10

Poor

28 Jun 2026

Terry

The facility had no hot water and limited air conditioning. The TV reception was very unreliable. It was filthy, moldy and musty and no one really seemed to care. All supplies were limited and a very limited breakfast was also poorly handled. Obviously no city or state inspector has visited during this current lease period. Talked to the Manager apon leaving and was told the facility was currently being leased prior to a purchase agreement. Supposedly negotiating corrections and repairs to the facility. Making peoples lives miserable and taking their money, while negotiating repairs is not the way to do business. Currently this facility needs to be shut down while being repaired and made useable as advertised. AVOID THIS LOCATION.

Family

2/10

Poor

28 Jun 2026

Katie

We got to the room we walked in the tv was on and the window wide open there was still trash in bathroom and hair all over

Friends_and_family Family

2/10

Poor

27 Jun 2026

Nathan

Would never stay here again.

Family_with_children

4/10

Poor

27 Jun 2026

Jose

Hotel rooms are dated. The furniture and carpet are from the 1990s. The elevator is in a state of disrepair. It’s ceiling light panels missing.

The complementary breakfast selection is poor. The coffee cups they had were not made for hot liquids and eventually will leak.
I do not recommend this property.

Business

10/10

Exceptional

26 Jun 2026

Chantel

When we checked in we waited about 10 min to get checked in the guy that helped us was Alfredo and he was the only one working and he was doing it all the maintenance cleaning and checking in all of it he was doing it witch was amazing had nothing but good response and help from him. He would not have need left alone but he was doing very good for what he had to handle. It was clean and the pool was so deep and fun family really enjoyed this place

Family_with_children

2/10

Poor

25 Jun 2026

Amanda

I checked out of the hotel immediately and want my money back for my week of stay that I was supposed to stay there for. Do not stay here.

Friends

10/10

Exceptional

25 Jun 2026

Pamela

Great value

Self

6/10

Pleasant

24 Jun 2026

cindy

The main floor bathroom had no soap dispenser each person used a single bar of soap.(so gross) they did replace the dispenser on the second day after reporting the issue. At least people
We’re washing hands! However the paper towels were out during the whole four day visit. They provided tissues! Horrible to dry hand with!
No waffle mix for breakfast. Hard boiled eggs were rubbery and the sausage was cold on the first morning.
We were there four days and no room service at all, had to take towels down to get new towels. Had to ask for toilet paper. Telephone and lamp in the room did not work at all. So we had to walk down the hall to a telephone to report no towels and we still didn’t get any. The tub needed to have better caulking.
I felt like the staff was rude and indifferent to my complaints as well as the area manager, who had no identification at all. Halls and elevators smelled of THC from time to time. The hall carpets were dated and smelled musty at times. The only ice machine that worked was on the sixth floor, however there was an elevator. I would highly recommend you remove this business from your site as I only booked here because of the wyndham name. Highly disappointed.

Family

10/10

Exceptional

24 Jun 2026

Logan

Perfect little stay!

Family_with_children

4/10

Poor

24 Jun 2026

Anthony

It looked like a nice hotel, the room was nice but the a/c didn’t work poperly, someone used duct tape on holes in the wall and never got hot water in the shower even after letting it run for half our.

Self

2/10

Poor

22 Jun 2026

Brandi

The room was not clean at all. They hadn’t dusted the furniture on the top & to make it worse inside the drawers haven’t been cleaned out. And the floors were disgusting and sticky & hadn’t been vacuumed in awhile. they never have clean towels available, and they never take out your trash& if you lift up your trash sack in your trashcan, it should be lined with another trashcan liner. Instead, the bottom of the trashcan is horrifying and disgusting. That will make it’ll make your skin crawl. Also the bathroom was disgusting. The floor was gross. I had to scrub it so me and my girls could go to the bathroom in there and shower. The bathroom mirror is broken & there is rust dripping from the shower ceiling and the sink in the bathtub do not have plugs to fill them up with water. We also run out ofrun out of hot water all the time. It’s so gross in the sign for the hotel is about ready to seriously fall over and it’s huge. It’s very unsafe and there’s a glass all over the parking lot and they’re supposed to be ice on the first floor and they don’t have ice on the first flooronly on the sixth, which is a huge inconvenience and the front desk people are extremely rude. The only only one nice guy that works here and they do not care if their Hotel is falling apart in grow still turn around and yell at you instead, it’s horrible big mistake ever coming here.

2/10

Poor

21 Jun 2026

Kelly

Hot water was non existent, asked for assistance and received nothing. Im very easy to please a comfortable clean bed and a hot shower. Stayed 4 nights and had 1 hot shower.

Partner

4/10

Poor

21 Jun 2026

Heather

2 out of the 4 nights we had no hot water and made us move rooms. Staff proceeded to tell me if I didn't like it I could leave. They then had to inspect my towels each day before we got new, because if they were stained I would be charged. They ran out of breakfast and didn't replenish anything. There was no air conditioning in the lobby. It was definitely a bad experience. The air conditioning in the 2nd room made everything damp and barely cooled the room. Once the Manager returned and I talked to him, he did refund me 2 nights.

6/10

Pleasant

21 Jun 2026

Deborah

We booked four rooms for a family weekend. Since Omaha was hosting the College Baseball World Series, rooms were $200 per night.

What was good about the hotel; location, kind staff, easy check in, clean lobby, clean rooms, no bedbugs.

What was not good? No hot water for the rooms above the first floor (“new boiler”), ice machine didn’t work, food left in the microwave, holes punched in the walls, hotel had a wet musty smell and some carpets felt damp, some fridges didn’t work. Police were called to the property two nights in a row. Other than the nice lobby (showing the hotel was once a worthy Wyndham property), the whole place could use an upgrade.

We won’t stay here again, but at least we can look back and laugh as this stay becomes part of family legend.

Family_with_children

6/10

Pleasant

20 Jun 2026

Kim

Did ask about credit card use, just charged card on file. No pool towels. Same breakfast everyday, change up main selections offer scrambled eggs and bacon. Our daughter got a room and one plug was melted, no one should have been in that room until plug repaired. Ice machine only worked on one floor. Staff didn't listen to complaints. Bed not comfy.

Family_with_children

6/10

Pleasant

20 Jun 2026

Liarne L

No había agua caliente pero el desayuno espectacular la limpieza y las atenciones del personal son inmejorables

Family

4/10

Poor

20 Jun 2026

Kacie

My room was in horrible shape. There were stains on the carpets, holes in the curtains, the ceiling was chipping, and one of the outlets was black. The main lobby is very nice but everything else is not well maintained. When I brought up my concerns to the front desk, I was told that I wasn’t charged an incidental fee but I was in fact charged. The pool never had towels to use.

Friends_and_family Family

2/10

Poor

20 Jun 2026

Jorden

Do NOT stay here. An absolute disgrace to the Wyndham name. For $180+ per night, I expected at least basic cleanliness and functionality. What we got was a filthy, neglected room that felt like it hadn’t been properly cleaned in weeks.
The lobby looks decent enough at first glance, which is probably why they keep the doors to the actual hotel closed — for good reason. Step inside and the illusion immediately collapses. Our room wasn’t vacuumed. The elevator inspection tags were from 2022. The air conditioning didn’t work, leaving the room stuffy and uncomfortable. But the worst part was the disgusting state of the room itself.
The bathtub was covered in foreign substances that were clearly not from us. There was a used towel hanging on the back of the door that definitely wasn’t ours. In a two-queen bed room, we walked in to find only one clean towel. Just one. When we complained and requested housekeeping for a proper deep clean before we left the next morning, we were told they don’t provide daily housekeeping. They offered to bring clean towels in the morning, but couldn’t even do that the same evening because — according to staff — the entire hotel had run out of clean towels and sheets. Let that sink in.
This isn’t a “bad day” issue. This is systemic neglect and unacceptable standards for a brand like Wyndham. The room was embarrassing, the service was apathetic, and the value was nonexistent. We’ve stayed at many Wyndham properties over the years and this drags them all

4/10

Poor

20 Jun 2026

Jerod

Do not recommend staying here. Property is in need of renovations. Room could have been cleaner. Stains on carpet and bedding.

Family

4/10

Poor

20 Jun 2026

Michaela

The room was clean except for a big chunk of hair in the bathtub and some smear on the lamp post. The lobby did not have air conditioning, and the water heater had quit working. We stayed for 3 days and out of the 3 of us only 1 got a consistently warmish shower. Waiting to be contacted by a manager. Not the best breakfast choices, but everything was edible.

Friends

2/10

Poor

19 Jun 2026

Dan

The hot water was not working the evening we arrived. It was intermittently working the next day between hot and freezing cold. I asked for a discount due to the inconvenience and the staff was very rude. I did not recommend this hotel at all!

4/10

Poor

19 Jun 2026

Jeffrey

Room had roaches, no hot water, no vending machines after 10PM.

Family_with_children

2/10

Poor

17 Jun 2026

Julia

We walked in to our room to blood all over the floor, stains on the wall, and glitter all over the couch. We immediately checked out and were told we would receive a refund. When I called the next day they lied and said there were notes that another room was offered. Expedia had to call and negotiate the refund. The parking lot is also full of crackheads. Do not stay here.

Partner

2/10

Poor

16 Jun 2026

Artur

Room extremely dirty, stay away, some kind a mechanical smell on all floors. This one needs a wrecking ball.
Also disappointed on orbits they have very different reviews than google.

Friends

4/10

Poor

15 Jun 2026

Lilly

Room service does not offer new towels unless requested at the front desk, or take out the trash during your stay at all.

Friends_and_family Friends

2/10

Poor

15 Jun 2026

Timothy

Dirty, nothing worked, and generally terrible. Staff were nice though

4/10

Poor

15 Jun 2026

Austin

We walked into a very nice lobby bar that was never open and apparently always stays that way… a lobby store where we could not purchase any of the goods because they’re run by a third party vendor who couldn’t have the computer working properly the entire 6 days we stayed… and no housekeeping service available either. We asked for towels at one point and were told that they didn’t have any clean and they would get us some. The guy at the counter was very nice, but overwhelmed and informed us he was the only person working at the time… so when he finished washing the towels he would call us to come get them since he shouldn’t leave the desk. Pretty shocking for a 6 story Wyndham hotel. And laundry services on site, but they can’t make change for the machines that take quarters, don’t have a change machine, and you can’t purchase the supplies necessary to do a load anyways.

Family_with_children

6/10

Pleasant

15 Jun 2026

Jeff

Front desk staff was friendly and helpful. Housekeeping staffer I dealt with did not speak English, so getting her to understand what I needed was difficult.

Room had several conspicuous carpet stains/burns around the room (230). Toilet was unreliable flushing.

Parking was sufficient and well lit.

Air conditioning and TV worked nicely.

Ice machine on ground floor was inoperable.

Family_with_children

6/10

Pleasant

15 Jun 2026

Casey

Staff was nice and the rooms were ok. It served the purpose. Their hot water was nonexistent. You had to run the water for more than 30 minutes for it to become room temperature. I called the front desk, and he confirmed that I just needed to \"let the water run for a while\". That was my only main concern. Thankfully I was on the 4th floor because there was no A/C on the first floor from what other guest/occupants (there are people who live there) of the hotel told me.

Friends_and_family Friends

2/10

Poor

15 Jun 2026

Chad

At one point this property was probably nice. Now it’s a dump in a bad part of town. Staff barely spoke English. There was no ac in the lobby. The place smells. Mold in the room. Carpet stains everywhere. They have cameras and lights all around the outside because it’s in a bad neighborhood.

Friends_and_family Family

4/10

Poor

15 Jun 2026

Emily

This isn’t just an outdated hotel, the rooms are extremely dirty. Housekeeping needs to step it up, perhaps they are understaffed. The ran out of towels at one point. There are also people who live out of their cars on the side parking lot. I found garbage that didn’t belong to us behind tables and chairs, a half used bottle of the complimentary shampoo, everything smelled damp. There was a kind woman who I think works in the office, she was nice to talk to, as well as the maintenance man who was always mopping floors when I saw him, but sadly not enough for us to ever go back.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Sabrina

This place is a run down mess. We checked in and our room’s TV was at 61 volume, AC was blasting and the bathtub was running. When we got back after an outing our card didn’t work, the front desk master card didn’t work, we had to switch rooms. The place smelt bad, dirty walls, breakfast was mediocre, ice machine in building was out of order. Our friends staying found food wrappers under there furniture and bathroom was flooding from the ceiling, staff was informed and in no rush to help. Crazy experience.

2/10

Poor

14 Jun 2026

Alyssa

Bathing ceiling was leaking and flooded the bathroom. Staff was not concerned.

Friends_and_family Family

4/10

Poor

14 Jun 2026

Malvina

Property is perhaps under new management since the last time we visited a few years back. There was no hot water on two different occasions, bugs/ spider web in room, overall cleanliness could be improved.

Family_with_children

4/10

Poor

14 Jun 2026

Diana

Old Hotel. Our room smelled like cigerettes, so moved to another room that smelled strongly of air freshener, the carpet was damaged and felt damp. The AC worked great.

Partner

2/10

Poor

13 Jun 2026

Brandon

No hot water had to switch rooms floor was disgusting weight room was a crisp 85 degrees so dont go in there unless your looking to dehydrate. Breakfast was a joke, parking lot had glass In it. The only positive thing I can say is I've stayed in places with worse beds I slept pretty well

Family_with_children

6/10

Pleasant

12 Jun 2026

Kevin

Would have liked hot water for my shower! It did get up to lukewarm. I am sure that helps conserve water. The pool was delightful. The air conditioning in the room was good, not so much in the lobby. This was obviously once a very nice hotel. It is currently maintained to adequate standards and was priced accordingly. So it worked well enough for us.

4/10

Poor

12 Jun 2026

Robert

No hot water and no one told me this for 4 night stay. Coffee machine did not work. Air conditioning in lobby broken

Self

4/10

Poor

11 Jun 2026

Darrell

This once very fine hotel is in a tragic state of disrepair. The revolving door into the opulent lobby was scraping and difficult to push. The lobby was hot and muggy with no, that is zero, AC. Bugs in the room apparently eating the furniture in the bathroom. Shower rod broken down. Carpet sticky. Beautifully appointed and sadly neglected.

Family

2/10

Poor

10 Jun 2026

Andrew

When I checked in at 5:30pm there was no hot water in the entire hotel. There was a letter that clearly stated they would give full refunds, but the front desk clerk kept saying the water would be on by 7pm and refused to refund my money. The water was still not on by 10AM the next morning. Do not keep any valuables in your vehicle or in your room when not there. This place is basically a long-term shelter for unhoused people. Spend an extra $50 per night and stay at an actual hotel.

Self

8/10

Excellent

09 Jun 2026

Akor

It was fine b

6/10

Pleasant

08 Jun 2026

Kristen

No hot water

Self

6/10

Pleasant

08 Jun 2026

Janet

well on two days we don't have hot water at propiety.

Partner

2/10

Poor

07 Jun 2026

Alexis

Terrible. No hot water, rooms were gross, food on the sheets, blood on sheets and walls, and this property has been without hot water for months and did not let guests know as they checked in. I don’t know how this place is in business but DO NOT stay here.

Partner

4/10

Poor

07 Jun 2026

Lia

Hot water was out in entire building when we checked in, was not offered an apology or refund until we had to talk to manager the next day. Even after we were only offered a 25% refund and a disingenuous apology. Information on major maintenance issues would have been helpful to have when booking was made/ confirmed

Hotel smelled of cigarette smoke and room overall did not feel very clean - carpet had many stains throughout and bathroom was not stocked with towels. Breakfast was not great and guests were not allowed to bring food to their rooms.

Partner

4/10

Poor

07 Jun 2026

Staci

A/C worked in some rooms but not all rooms. No hot water for the 2 night stay we had, limited breakfast options.

Partner

2/10

Poor

07 Jun 2026

Elizabeth

Walked into the room and it had a really bad fume smell like if the carpets had just been cleaned mixed with cigarette smoke.

Family_with_children

2/10

Poor

07 Jun 2026

Brittany

Do NOT stay here! There was no hot water at all during my stay and even worse I found a LARGE cockroach on the wall in my bathroom. They said the boiler system in the hotel was “having problems” and that maintenance would be back the next morning to fix it. My MIL had a room on the other side of the hotel and had no hot water either, so this wasn’t just our room having the issue.
The hotel smells, and the front desk seemed aware of all these problems. They didn’t ask any additional questions or show any concern when notified of them and just agreed to process a refund. I would absolutely stay elsewhere until they can get these problems under control.

Partner

2/10

Poor

07 Jun 2026

Jared

It was a very budget freindly hotel with a pool to be complety honest the only good thing was the pool our room was nice but their where some poorly patched holes in the wall two out of the four outlet,s did not work to charge or plug anything into are sheets had some pink stains in them by the head of the bed and I throughly checked the bed because I do in every hotel I stay in just simply because you never know. The television would cut in an out an only very few select channels worked the only thing great about our room was their was no bugs on or in the bed an the air conditioning worked really well an to top all of that off their was no hot water for any guest in the entire hotel we had to take cold showers wich is not luxurious at all the breakfast was not as advertised very few selections to choose from cereal or a waffle that was it with either orange juice or coffie will never stay @wyndham hotel west omaha ever again poor hotel do not recommend anyone to stay their

Partner

2/10

Poor

06 Jun 2026

Robbie

The room was dirty, the bathroom was not cleaned, tub had hair in it. Dirty towels on floor, no hot water, floor was dirty. The only thing clean was beds. I was terribly sick or we would have left. My husband went to get staff and get clean towels. First floor smelled like pot. We will not be back.

Partner

6/10

Pleasant

05 Jun 2026

Kevin

Nice lobby and very comfortable beds. This property hasn’t been updated since it was a Crowne Plaza many years ago. Area around the AC unit has chipped plaster. One of the hallways was blocked off so I’m not even sure if the pool was open. Stayed here before but not coming back.

Family

2/10

Poor

03 Jun 2026

Cory

There was no hot water, broken windows, stains on the carpet, missing mobs to control the heat and ac, and a heap of other things wrong with this property/room.

Self

2/10

Poor

02 Jun 2026

Avery

no hot water. no towels because there was no hot water. humid. smelled like cigarettes. scariest hotel i’ve ever been to

Partner

2/10

Poor

02 Jun 2026

Robert

Seven nights of crap, no hot water and only gave back one night of my stay. Hard to go to another hotel when they hold your money hostage. Kept saying it would be fixed the next day ( nothing but lies)
Not sure how food or laundry was being done
Had people checking in and not telling them, it was all a scam. And hotels.com hasn’t really helped
This is a sad place
Don’t stay

2/10

Poor

31 May 2026

Joseph

We arrived a bit after 9:30pm and waited in line to checkin. The front desk clerk was friendly and calmly handled the long line. The main lobby and dining area looked nice. That is where the positive statements end.

When you enter the hallway for available rooms and elevators, you are instantly smacked with the foul odor of weed and animals. There are visible spots on the carpet where an animal had relieved themselves. We have three dogs (50-70lbs) at home and were overwhelmed by how bad it smelled. Anywho, by the time we got to our room it was 10pm. Upon entry, we saw a circular spot on the carpet (assuming from animal based on odor), dirty towels hanging from the shower curtain rod, a tick on the bathroom floor, and visible stains on the bedding (leave that to your imagination). We have a two year old and I’m 9 months pregnant, we decided to stay. When I awoke in the morning (4:30a) I attempted to take a shower, there was no hot water. I went downstairs a bit after 5 to speak with the clerk who stated the water heater was down last night. Then he had me speak with a “long term” tenant who said it had actually been down for 3 days. There was no estimated time for this being fixed. When I came back down around 8:30 it was a different clerk and he said it had been down since yesterday afternoon. When I asked why we were not notified of this upon checkin, he began stating how this has been an inconvenience for him. There was no resolution until others complained.

Family_with_children

2/10

Poor

31 May 2026

malik

No hot water, not clean enough. If the hot water system is broken they should have not allowed people to pick this hotel.

Self